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Author Topic: New Vivastreet posting rules (UK) and online focus group  (Read 563927 times)

Fabulassie

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #585 on: 09 February 2016, 11:36:19 am »
Oh, I think there would be interest if you hosted one in Manchester!

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #586 on: 09 February 2016, 11:48:45 am »
Oh, I think there would be interest if you hosted one in Manchester!

Hi Fabulassie,

We shall do another mail out to in a couple of weeks to see if we have enough interest to hold an event in Manchester. Even if its just a coupe of people it would be nice for some of the team to meet you and discuss through any suggestions you have.

Likewise if its just you and a friend it may be easier you us to cover your return train fare to London, if of interest let know.

Thank you,

The Vivastreet Team - Vini
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

Mirror

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #587 on: 09 February 2016, 01:24:24 pm »
I think I'm just going to have to type a template text  :'(

Fabulassie

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #588 on: 10 February 2016, 10:37:17 am »
OK! I have an issue with the VS system...

I don't use VS consistently as it doesn't work the same everywhere - kinda useless in my home city. But I am happy to pay when I will be touring to various places - paying extra for the ability to change location.

Well, I moved my listing last night and this morning checked to see if I were in the new region. I am... way down at the bottom of the page. Apparently, they are listed in order of creation. I created my advert back in August and have simply re-listed and updated that same advert. It seems easier that way than to create an entirely new advert. But it says "August" on the right, making my advert look old and dusty. I don't pay for the featuring stuff because out in the boonies it's not necessary - there are only about 9 listings where I'm going. But to have it say "4 August 2015" makes it look as if it's an old advert. It's not - I paid a bunch of money to relist it last week and I updated with new photos and location information last night.

I called CS and the guy said that I should have created a new advert. Well, I can see that now but I know that I can't do that without paying all over again. He said that he would do it for me in the system, so that problem is sorted for now.

I think the display date and order should reflect the last time you did something significant: paid for features or added content or moved location. Guys look at the date to get an idea of how "'fresh" we are and therefor how likely to answer the phone - lots of dead links and disconnected phones out there so you can't blame them. A date that indicates the most recent *activity* would be of the most value to the punter.

And it's more fair to the provider: long-term loyal customers who use features, update content, and move location deserve to be listed higher than someone who may not have done anything for several weeks. And we shouldn't have to create entire new adverts - if you want us to auto-renew features then don't punish us by making us look "dusty" on the listing.
« Last Edit: 10 February 2016, 10:38:58 am by Fabulassie »

Mirror

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #589 on: 10 February 2016, 10:50:57 am »
But then we'll have the AW problem of having to log in each day, to keep up.

None like yours has an 'old' date on it, which is a pity when we are both active.

Fabulassie

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #590 on: 10 February 2016, 11:09:56 am »
But then we'll have the AW problem of having to log in each day, to keep up.

None like yours has an 'old' date on it, which is a pity when we are both active.

I'm not talking about logging in - I'm talking about paying for advertising or changing location: something significant like that. At least when you pay - even if it's an auto-renewal thing on a feature - there should be something indicating that the advert is "fresh."

Mirror

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #591 on: 10 February 2016, 11:13:40 am »
Yes, so that it only shows when you last paid? I'd be concerned that some advertisers would change location just to get to the top, then back again, but agree in principle.

Fabulassie

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #592 on: 10 February 2016, 11:53:10 am »
Well, if someone is willing to log in and  keep things fresh, then I don't have a problem with that. Every time you modify the advert it goes into moderation, sometimes for hours, so there's no real benefit to bumping AW-style.

Emma_C

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #593 on: 16 February 2016, 12:02:01 pm »
I'm boycotting these clowns now. 59.99 every 10 days to change location would be costing me nearly ?300 a month, get real vivastreet no one is going to pay that! Especially when it's quiet & we are in an economical crisis.  >:(

Fabulassie

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #594 on: 16 February 2016, 12:05:04 pm »
I'm boycotting these clowns now. 59.99 every 10 days to change location would be costing me nearly ?300 a month, get real vivastreet no one is going to pay that! Especially when it's quiet & we are in an economical crisis.  >:(

WHAT!? I think I just paid 30 or so a couple of weeks ago for a month of that same privilege.

Mirror

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #595 on: 16 February 2016, 12:16:53 pm »
Economic crisis? That started in 2007! There are many more sex workers online than back then, so I'd guess they can uphold fees. Back before the internet took off it cost the same for a couple of days in the newspaper.

It would however be nice if they could get a few simple things right, and be more competitive with it.

Emma_C

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #596 on: 16 February 2016, 12:18:27 pm »
I'm boycotting these clowns now. 59.99 every 10 days to change location would be costing me nearly ?300 a month, get real vivastreet no one is going to pay that! Especially when it's quiet & we are in an economical crisis.  >:(

WHAT!? I think I just paid 30 or so a couple of weeks ago for a month of that same privilege.

Apparently they are "trialing new price plans in certain areas" F***in' pisstake if you ask me. It's 8.99 for 10 days for a standard plan so that's not much difference from the old 19.99 for 30 days but they are really trying to scam us on touring options in my area by locking down the postcode in modify.

Vivastreet

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #597 on: 17 February 2016, 10:37:15 am »
I'm boycotting these clowns now. 59.99 every 10 days to change location would be costing me nearly ?300 a month, get real vivastreet no one is going to pay that! Especially when it's quiet & we are in an economical crisis.  >:(

WHAT!? I think I just paid 30 or so a couple of weeks ago for a month of that same privilege.

Hi Everyone,

In the regions we have reduced the duration from 30 days to 10 or 7 days the price for 'change of location' should have also decreased from ?59.99. If you see this price on the website for ads of 7 or 10 days can you please email me a screenshot as I dont see this on the live site now.

Thank you,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

francesca_d2011

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #598 on: 20 February 2016, 09:08:44 am »
Sorry but I really need to have a rant about VS -

I am furious about this website.

Ater a very pleasant and helpful conversation on the phone yesterday, with a gentleman who kindly offered to give me a VIP trial for a few days on the front page, as he felt I deserved VIP status due to the quality of my profile and pictures, (and was obviously hoping that I would eventually cough up the ?300 he was offering if I decided to stick with the VIP for a month),  I came off the phone, only to find out that they have REMOVED ALL MY PHOTOS and had placed my ad on hold for moderation!!!

These photos so far have been perfectly acceptable, so I do not understand why they are suddenly deemed to be unsuitable, to the point of deleting the entire lot (I had about 10 on there in total)

So after yesterday's fiasco, I now have a totally useless advert on VS without any photos whatsoever, up for moderation, for which I am paying over ?50, and which so far has not brought me one iota of business... All I have received is a handful of emails ... each of which could have been written by a 9 year old.

I would personally steer clear of any advertising on VS, it is overpriced and vastly complicated, and distressing when they decide to remove your photos for no discernible reason (this has happened to me TWICE now).

I have written to them to tell them to deactivate my profile completely - as it stands I have an advert on there for which I am basically throwing money at for nothing, and have received no proper explanation as their actions, and I have no way of contacting anyone to address this until Monday as they are not contactable over the weekend.

What a waste of money this experience has been. 

I will in future be staying faithful to my other listing directories, and disregarding VS completely.

ladyofthemansion

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #599 on: 20 February 2016, 10:05:34 am »
Finny is always  good on there at resolving problems but I had a nightmare with them while she was on holiday. It is ridiculous how photos can stay on for months then when you change location they can be removed just like that. May I suggest they sort that issue out?
I'm glad I got all the Cynthia Payne books before the prices rocked to sky high.