SAAFE forum
Adverts => Spamming in the Lion's Den => Topic started by: Vivastreet on 01 July 2013, 12:36:08 pm
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Hi Saafe users,
We would like to let you know that the UK team is now run separately to the other countries, meaning we have our own management, development and more importantly for you customer service team.
We have highlighted some issues that our users have been facing with the inconsistent moderation rules. As well as the restrictions with of our photo and wording policy, we have decided to relax the rules based on feedback we have collated and trained all UK CS team members on the new and relaxed rules.
The main changes we have made are:-
Nudity above the waist is now permitted if you wish.
You may mention rates in the following format?
Incall ?x
Outcall ?x
We have also relaxed the use of words such as sexy, busty and so on. If you are unsure on anything please feel free to get in touch with myself or the customer service team team-uk@sitemail.vivastreet.com
Thank you,
The Vivastreet Team
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Hi Saafe users,
As per our previous post on Vivastreet?s new rules, we would like to set up an online forum to get feedback from our users. We have been working hard on developing other categories on our site and would like to look at changes you believe may be beneficial to the escort and massage category.
We would like to send out a survey with no more than 20 questions to retrieve as much useful feedback from you on how to provide a better service and also better responses.
If you would like to take part, please email us on es@vivastreet.com. If you are existing site user we will look to provide some free features for you, and for new users a free ad so you can experience the site. We are looking for around 20 users (10 existing, 10 not currently posting).
Thank you,
The Vivastreet Team
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Could we please have some way of vetting the ads BEFORE we make payment. It's galling to spend time writing up and adding photos to your ad, to then have it go into moderation for the first 24-48 hours, to then have it returned as unsuitable, and have to re-write and submit again.
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Could we please have some way of vetting the ads BEFORE we make payment. It's galling to spend time writing up and adding photos to your ad, to then have it go into moderation for the first 24-48 hours, to then have it returned as unsuitable, and have to re-write and submit again.
Hi Strawberry, thanks for flagging this issue. This is 'kind of' possible at the moment, after you have posted your ad and you click to 'proceed to payment' if at this point you call the call center team they can see your ad in our system (before you make payment) - they could then hopefully say its 'all good' or 'needs to be tweaked a little' and you can proceed to make the payment only if your happy.
I understand this is only a work around and only effective between 8-5pm Mon-Fri when the team is on the phones, but if you are unsure about your ad copy please do try and place your ads at these times to avoid any frustration. You can of course at any time email in your photos and ad description to our CS team who can vet before you even post the ad onto our site. I hope these little work arounds can help?
The above being said I do really appreciate the point and how frustrating this could be! I will log this with the powers that be to see if a technical solution can be provided to the site, as with all technical solutions however they can take time.
Oh and just to let you know ads between the hours of 8-5pm Mon-Sun should now be moderated in under 1 hour, bar any issues with the ad / technical problems and any backlogs first thing in the morning.
Best,
The Vivastreet Team
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I understand moderation necessary for changing wording by surely with the amount you charge for unlimited change of locations, that should be automatic!
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I understand moderation necessary for changing wording by surely with the amount you charge for unlimited change of locations, that should be automatic!
Hi Ladyofthemansion, Thanks for the feedback. We are completely agreed on the automation point and it is in development, I will chase for an update when this is scheduled in to be live and feedback. Again for the time being it should be less than 1 hour to be changed between the CS opening times of 8-5pm in the interim.
Thank you,
The Vivastreet Team
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AS soon as the change of location is automatic I will advertise with you again. Some evenings at 7 or 8 If I'm booked up at the place I'm at I like to change to the location I am at the next day. Not have my advert kept in an area I'm taking no more bookings in.
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AS soon as the change of location is automatic I will advertise with you again. Some evenings at 7 or 8 If I'm booked up at the place I'm at I like to change to the location I am at the next day. Not have my advert kept in an area I'm taking no more bookings in.
Hi Ladyofthemansion, that's completely understandable I cant actually PM you on site due to our access level I think. But could you drop us a quick email at es@vivastreet.com?
Thanks,
The Vivastreet Team
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I tried to use two different very useable cards (one debit & one credit card) but unfortunately they were refused by the site & I was advised to get a pre-loaded card specifically for the purpose of advertising on the site.
After the conflicting advice on my ad (one rather hilariously informed me that my prices were too high) I didn't bother. :FF
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I tried to use two different very useable cards (one debit & one credit card) but unfortunately they were refused by the site & I was advised to get a pre-loaded card specifically for the purpose of advertising on the site.
After the conflicting advice on my ad (one rather hilariously informed me that my prices were too high) I didn't bother. :FF
Hi KDB, thanks for the feedback. Firstly please let me apologise for the CS agent that discussed your rates, in the past we didn't allow rates to be advertised - I am hoping that's what they meant to say as opposed to your prices were to high! But of course if you have any emails with regards to this or any information we would be happy to investigate this matter as it should never have been said.
The card issue we can investigate for you (our system has no control on rejecting a payment), if you can provide the email address you registered under and we can check to see why the bank declined the transaction. Please email any details through to me, I cant PM you but would like to try and resolve this matter for you and provide a satisfactory outcome.
es@vivastreet.com
Thank you,
The Vivastreet Team
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Thanks for your reply!
I have oodles of emails and various conversations with very sweet, but altogether not massively useful agents which is rather disappointing as I spend quite a long time in uploading images, tweaking my profile & attempting to spend quite a lot on advertising for my current tour.
Appreciate your speedy response all the same.
Kind regards.
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It is good to see you on here talking to us. Please don't put your rates up again though lol.
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Thanks for your reply!
I have oodles of emails and various conversations with very sweet, but altogether not massively useful agents which is rather disappointing as I spend quite a long time in uploading images, tweaking my profile & attempting to spend quite a lot on advertising for my current tour.
Appreciate your speedy response all the same.
Kind regards.
Hi KDB, I know you have lost faith in the site and this is really understandable. I am hoping that you haven't experienced any issues recently as the team have had a full refresh on dealing with ads in the escort category, we hold our hands up that agents where just not used to dealing with these ads as they are 'different' to the other 1 million ads on our site.
I know it may be our second, third of even fourth chance, but we do believe we are offering a much better service than we previously did. I am sure some of you have spoken to our 'newish' and most snr agents Phil and Quentin and hopefully you will agree they offer a 1st class customer service. Please do give us one more shot and we can give you a call to arrange your ad listing and some form of goodwill gesture?
We also have to be honest that we are never going to get it right 100% of the time, but if you don't pass on service to us that you feel was bad or below par we cant train the agents on these mistakes. If you or any Saafe users ever have anything to flag please send to the es@vivastreet.com as this initially bypasses CS and we can review independently and feedback.
Thank you,
The Vivastreet Team
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It is good to see you on here talking to us. Please don't put your rates up again though lol.
Thanks Ladyofthemansion, we are really trying to engage with posters in our escort section and improve our service to the highest level we can. I cant unfortunately comment for sure on price changes, but there are certainly no plans to increase in the near future.
Please do drop us an email at es@ as we may have a workaround for your location issue, before the automatic system comes into place (we are being told September time-ish).
Thank you,
The Vivastreet Team
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It is good to see you on here talking to us. Please don't put your rates up again though lol.
I ought to point out that Vivastreet are here following a couple of months of email discussion regarding their previous terms and conditions, and the problems they had seen members referring to here on SAAFE - the changes to the photograph rules are a direct result of input from people here relayed by me, and I have been very reliably informed that not only have the customer service operatives been retrained, but that they do intend to listen.
Anybody who does have a query, this is your chance to have it addressed. I don't use the site, so there are plenty of things I may have left out and don't forget there's some free ads up for grabs for anybody who doesn't mind answering a few questions afterward.
Vivastreet, stop adding your bloody website address to every free text box on your profile summary, please. No URLs :).
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I posted an ad on vivastreet today after seeing this thread. Not long after I got an autoreply saying my ad had been declined but rather than saying why it was declined it just listed all the possible reasons why an ad might be declined on vivastreet. I contacted them via the email addresses in this thread and got a response a few minutes later to say it was because I'd posted the URL for my website. Everywhere else I advertise allows me to post my website URL so I hope vivastreet will consider changing the no URL rule. Great to see you're taking on feedback from SAAFE members though and thanks for replying to my email so quickly.
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It is good to see you on here talking to us. Please don't put your rates up again though lol.
I ought to point out that Vivastreet are here following a couple of months of email discussion regarding their previous terms and conditions, and the problems they had seen members referring to here on SAAFE - the changes to the photograph rules are a direct result of input from people here relayed by me, and I have been very reliably informed that not only have the customer service operatives been retrained, but that they do intend to listen.
Anybody who does have a query, this is your chance to have it addressed. I don't use the site, so there are plenty of things I may have left out and don't forget there's some free ads up for grabs for anybody who doesn't mind answering a few questions afterward.
Its worth saying a big thank you to Amy, she has managed to deal with numerous emails from us (when she didn't need to) and really helped to educate us on Saafe user views and opinions. As she says now is the time to raise any thoughts you may have, but hopefully we will be live on the site and able to offer ongoing support if needed.
Vivastreet, stop adding your bloody website address to every free text box on your profile summary, please. No URLs :).
My bad sorry ;D
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I posted an ad on vivastreet today after seeing this thread. Not long after I got an autoreply saying my ad had been declined but rather than saying why it was declined it just listed all the possible reasons why an ad might be declined on vivastreet. I contacted them via the email addresses in this thread and got a response a few minutes later to say it was because I'd posted the URL for my website. Everywhere else I advertise allows me to post my website URL so I hope vivastreet will consider changing the no URL rule. Great to see you're taking on feedback from SAAFE members though and thanks for replying to my email so quickly.
Hi Aussie Male Escort, thanks indeed for your feedback. It flagged up a very old email template (which will be deleted by the end of the week) and replaced with something much more user friendly. With regards to the website links we are working on a project to allow this, i will try and get some dates on this and see if in the interim we can work something that will allow this on site.
Thank you,
The Vivastreet Team
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Hi there,
I really appreciate the changes and am now considering rejoining the site and advertise there if all is true!
I used to have lots of clients from there but lost faith after the moderating problems again and again.
for the amount you charge i expect very good customer service and fast changes as somebody mentioned automatic changes otherwise its just not worth it.
Also, when i place an ad at lets say 6am but its moderated only at 3pm its only reposted at 3am and 3pm its really not good. if i place an ad at 6am i want it to count the 12hrs from that time, so appear at 6pm and 6am and not 3pm when its moderated. (hope it makes sense) i used to experience this problem.
going to have a look now on the site i hope you will offer good value for money.
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Would also be good if you will allow us to state which services we do and don't do.
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I have only advertised on there sporadically and gave up because the one or two quality enquiries I received just weren't worth all the previous hassles. The rates thing is great because many of the guys contacting me were wanting something instant and much cheaper. The other thing I found was everytime I put up an ad the same guy would send a message via your message system, he was a bit of a pain in the neck and you seemed to take away the ability to reply or block these messages.
Regards listing services I also found a lot of guys would ask for 'massage' when enquiring, and when I said I was an Escort or even that "No I'm not a masseuse, but I do provide a sexual service", there'd be this awkward "Oh, err, right, err".
I'd also like us not to be under the 'Free adult personals' banner, I think it makes it look as if we are a bit more casual than we are, and not to be taken seriously. I'm guessing we probably pay as much if not more than other advertisers on there, and to be stuck under a 'free' banner is kind of taking the piss.
If I can get an ad up and running within a few hours of submission in the next few days I'll give it another go.
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Hi there,
I really appreciate the changes and am now considering rejoining the site and advertise there if all is true!
I used to have lots of clients from there but lost faith after the moderating problems again and again.
for the amount you charge i expect very good customer service and fast changes as somebody mentioned automatic changes otherwise its just not worth it.
Also, when i place an ad at lets say 6am but its moderated only at 3pm its only re-posted at 3am and 3pm its really not good. if i place an ad at 6am i want it to count the 12hrs from that time, so appear at 6pm and 6am and not 3pm when its moderated. (hope it makes sense) i used to experience this problem.
going to have a look now on the site i hope you will offer good value for money.
Hi BBW, thanks for the feedback. Everything in the thread we have discussed including the rule changes are all live, feel free to post an ad and try the 'new and improved' service. Incidentally if you wish to join our focus group, we will provide you with a free top of the range package on site - please email es@vivastreet.com to take part, all we will be asking is a few questions before the start of your ad and a survey afterwards for your frank comments.
All ads between the core hours of 8-5pm should be posted under an hour, so this should mean you can approximate when your ads will be re-posted if you take this feature. Of course if you wish it to go quicker you can always call in when you have posted your ad and the agent can set it live whilst you are on the phone (takes around 30 mins before showing live on site).
Thank you,
The Vivastreet Team
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Would also be good if you will allow us to state which services we do and don't do.
Hi Ladyofthemanson, we definitely need you in our focus group! Yes this is always going to be a tricky one for our site, as its not just aimed at the escort market. The majority of our users are posting and browsing ads in the non-adult part of the site, we hoped allowing the rates to be advertised would be a step in the right direction to give posters in this category more flexibility - perhaps this is something I can add in to allow links to your own websites, as here you can clearly state your do's and dont's.
Thank you,
The Vivastreet Team
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The majority of our users are posting and browsing ads in the non-adult part of the site, we hoped allowing the rates to be advertised would be a step in the right direction to give posters in this category more flexibility - perhaps this is something I can add in to allow links to your own websites, as here you can clearly state your do's and dont's.
I think this is the biggest problem for many of us and certainly the main reason I don't use the site - I completely understand a mainstream site not wanting to have explicit sexual language posted all over it even in a 'list' type format, but when it's sexual services which are being advertised it's difficult and frustrating for both us and potential customers when we're not allowed to provide some simple means for these customers to find out what is actually on offer.
The extremely low standard of enquiries I received for the few weeks I was on the site before I removed my ad were generally as a direct result of the callers having no idea about my services or fees, and assuming that because I had posted on a free classified site that I must be working for bargain basement rates. The reason I advertise online is so that I can provide such information without having to have interminable conversations on the phone about this stuff, and thus the punters who do eventually get in touch already have a pretty good idea whether they want to book or not so I don't have to talk to the ones who don't (and they can avoid wasting time and money calling somebody who isn't suitable for them, too).
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I have only advertised on there sporadically and gave up because the one or two quality enquiries I received just weren't worth all the previous hassles. The rates thing is great because many of the guys contacting me were wanting something instant and much cheaper. The other thing I found was everytime I put up an ad the same guy would send a message via your message system, he was a bit of a pain in the neck and you seemed to take away the ability to reply or block these messages.
Regards listing services I also found a lot of guys would ask for 'massage' when enquiring, and when I said I was an Escort or even that "No I'm not a masseuse, but I do provide a sexual service", there'd be this awkward "Oh, err, right, err".
I'd also like us not to be under the 'Free adult personals' banner, I think it makes it look as if we are a bit more casual than we are, and not to be taken seriously. I'm guessing we probably pay as much if not more than other advertisers on there, and to be stuck under a 'free' banner is kind of taking the piss.
If I can get an ad up and running within a few hours of submission in the next few days I'll give it another go.
Hi Strawberry, thanks for your feedback. We know that in this category we can send around 200-400 contacts average per month (depending on ad type), we understand that some of these are going to be 'time wasters' or asking for further information. As you say the rates should hopefully weed out some of these calls, if you wish you can also add you are an 'escort' not a masseuse and we actually rolled out a VivaProtect phone system which allows you to mask your own number but also you can have a message play every time some one calls (before it start to ring) you could include more information here to potentially weed out more time wasters - the cost to the caller is ?0.51 per minute.
The 'Free personals' point is an interesting one, let me add that to the discussion points internally and hopefully we can feedback with an answer. I believe this is just the site structure, the main group being Free personals, but the subcategory being named adult 18+.
Feel free to take place in our online forum for a free ad on site, so you can have a 'no strings' trial and provide us some feedback.
Thank you,
The Vivastreet Team
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Even my local rag's got a section called 'Personal Services' - there's no reason on earth why our ads should be near the ones where people are looking for dates or potential relationships, surely? Where do ads of other people charging by the hour for various services go?
As for the ??? phone number, I think expecting punters to pay a premium to do something they can and should be able to do for either free (in terms of looking at our websites) or very little (calling us) is going to result not only in making the site look dodgy but us too, as punters won't always realise that it isn't us doing the charging. There have been a couple of attempts by other advertising resources to force premium '070' numbers on us (without permission in some cases; the Sport was one, I think) and they were not popular, to put it politely.
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Even my local rag's got a section called 'Personal Services' - there's no reason on earth why our ads should be near the ones where people are looking for dates or potential relationships, surely? Where do ads of other people charging by the hour for various services go?
As for the ??? phone number, I think expecting punters to pay a premium to do something they can and should be able to do for either free (in terms of looking at our websites) or very little (calling us) is going to result not only in making the site look dodgy but us too, as punters won't always realise that it isn't us doing the charging. There have been a couple of attempts by other advertising resources to force premium '070' numbers on us (without permission in some cases; the Sport was one, I think) and they were not popular, to put it politely.
Hi Amy, Thanks again for the invaluable feedback. I understand all your points, but we unfortunately cant get away from the fact that we are a 'classifieds' website - so we have to work within these confines. The escort and massage section was added into the 18+ section (whilst I appreciate in the main category of personals, which is far from ideal) and as you say in the newspaper these ads also go into the personal section also, I guess its a legacy thing.
I think vs newspaper we now on site have greater flexibility (although not a 'free for all') for people to advertise, we are more than happy to try and find a happy medium for all parties involved and I will certainly discuss the options with regards to category placement / naming and feedback to everybody.
On the VivaProtect point its only opt in on the Vivastreet site, and its understandable that some people will not want this service - but some people also like the service and the features it offers. I also understand if others in the industry have forced the issue of 070's, it may have caused some bad will - this certainly isn't our intention at Vivastreet. I will also see if we can make clearer the costs involved and also the fact that the advertiser is not the charger.
Not to labour this point, but I will see if we can push the website link project and then posters can tell visitors to visit there website first before making a call, again its not going to solve the issue 100% but hopefully will be a step in the right direction.
Thank you,
The Vivastreet Team
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Yep, whilst I commend the efforts of Amy in achieving these changes, reading your last few posts shows me you still aren't on the same page as us yet.
Yes I do use the word 'Escort' however many users of general 'classifieds' sites are not familiar with a lot of sex work jargon, many do think an Escort is someone who accompanies gentlemen to dinner, which is why many have faltered when I've specified I'm not a masseuse.
200-400 enquiries a month?I wish. Maximum I get from a VS ad is around 20, perhaps 10 after the initial rush and I may get 1 booking from those ten. Remainder consist of a guy who wants me to drive for 1 hour (each way) to see him for less than ?100, others who are as Amy says expecting something bargain basement, and some who don't understand booking etiquette - phoning wanting me to be wherever they are in ten minutes (and I'm not talking in the same town) at 11pm at night.
Reading forums and speaking to clients majority view 070 numbers as scams and assume the advertiser is creaming off the profit, they aren't popular and they aren't needed when so many ladies have their own websites they can point the guys to. Website which contain lots of useful information.
I'll have a look at the forum and when I get time will see if I can get an ad worked out that'll be acceptable. Given I tend to be busy during the day, it's probably going to be an evening submission but hopefully will be looked at first thing the following day.
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I wouldn't like to change any thing on my ad as can't be doing with being inconvenienced yet again. Finally have the plain and simple smart look there with simple words. I just refer them to adult work to find out more goodies and services offered. It is working for me just fine. There is bound to be some thing else wrong with the way the whole ''relaxed thing'' is interpreted by each individual.
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I posted an ad on vivastreet today after seeing this thread. Not long after I got an autoreply saying my ad had been declined but rather than saying why it was declined it just listed all the possible reasons why an ad might be declined on vivastreet. I contacted them via the email addresses in this thread and got a response a few minutes later to say it was because I'd posted the URL for my website. Everywhere else I advertise allows me to post my website URL so I hope vivastreet will consider changing the no URL rule. Great to see you're taking on feedback from SAAFE members though and thanks for replying to my email so quickly.
I just seen this after posting why wouldn't change my ad just because they relaxed the rules. See.!! My point exactly why people should always be cautious, unless they can do with their business going quiet, while sorting out this whole mess. You will need to become a detective as to why they delete things most of the time. Your best bet is to use plain and simple clean words not as open as you would be on Adult work for instance. Hopefully this is a good guide to help you. Ever since using my technique all is clear. I dress smart and sexy advertising on viva.
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I will not be interested if its an 070 number. If I wanted an 070 number I can easily get one myself.
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I will not be interested if its an 070 number.
But you can opt out. I have my mobile number showing now.
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I will not be interested if its an 070 number.
But you can opt out. I have my mobile number showing now.
That's ok then. But for anyone who wants an 070 number it's easy to get by yourself and if the caller paying 50p a minute or whatever, at least it goes in your own pocket.
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Even my local rag's got a section called 'Personal Services' - there's no reason on earth why our ads should be near the ones where people are looking for dates or potential relationships, surely? Where do ads of other people charging by the hour for various services go?
The escort and massage section was added into the 18+ section (whilst I appreciate in the main category of personals, which is far from ideal) and as you say in the newspaper these ads also go into the personal section also,
I think you've misinterpreted my post - the very point I was making is that Personal Services is a separate section, and the prossie ads (such as they are) are not lumped in with the dating ads (which I know is often called the personal column; I have no idea what it's called in my paper). The section is listed along with the others somewhere after 'For Sale' and amongst things like gardening - I think it generally follows the ads for things like hypnosis, psychics and suchlike.
Could the Adult 18+ subsection not be amongst other services offered by self employed people, since it's far more relevant to those than people looking for a free shag? After all, people under 18 are if anything more likely to be poking about in the latter section than the former, I would think.
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Yep, whilst I commend the efforts of Amy in achieving these changes, reading your last few posts shows me you still aren't on the same page as us yet.
Yes I do use the word 'Escort' however many users of general 'classifieds' sites are not familiar with a lot of sex work jargon, many do think an Escort is someone who accompanies gentlemen to dinner, which is why many have faltered when I've specified I'm not a masseuse.
200-400 enquiries a month?I wish. Maximum I get from a VS ad is around 20, perhaps 10 after the initial rush and I may get 1 booking from those ten. Remainder consist of a guy who wants me to drive for 1 hour (each way) to see him for less than ?100, others who are as Amy says expecting something bargain basement, and some who don't understand booking etiquette - phoning wanting me to be wherever they are in ten minutes (and I'm not talking in the same town) at 11pm at night.
Reading forums and speaking to clients majority view 070 numbers as scams and assume the advertiser is creaming off the profit, they aren't popular and they aren't needed when so many ladies have their own websites they can point the guys to. Website which contain lots of useful information.
I'll have a look at the forum and when I get time will see if I can get an ad worked out that'll be acceptable. Given I tend to be busy during the day, it's probably going to be an evening submission but hopefully will be looked at first thing the following day.
Hi Strawberry, thanks for the feedback. 'we are not on the same page' this possibly does sum up the situation, we are not experts in this particular field which is why we are reaching out to discuss this part of our site with you guys (the experts!). All we can do at the moment is say we are willing to listen to your feedback and try and work towards improving the service we offer you - its worth saying we have 10 volunteers for joining the online group so thank you so far.
The stats that I provided on contacts are what the tech system tells me (average all over the country), this is certainly one of the items I would like the test group who take out ads to confirm. London is by far the most popular for contacts so these ads may be skewing the overall results. I will dig deeper into the stats and feedback, but hopefully you guys involved in the free ads can also report on your findings.
070's are available on an opt in basis on the site, we never intended to make this a mandatory offering we only thought the features it provided would be off intrest and they are to some people.
Thank you,
The Vivastreet Team
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Yep, whilst I commend the efforts of Amy in achieving these changes, reading your last few posts shows me you still aren't on the same page as us yet.
Yes I do use the word 'Escort' however many users of general 'classifieds' sites are not familiar with a lot of sex work jargon, many do think an Escort is someone who accompanies gentlemen to dinner, which is why many have faltered when I've specified I'm not a masseuse.
200-400 enquiries a month?I wish. Maximum I get from a VS ad is around 20, perhaps 10 after the initial rush and I may get 1 booking from those ten. Remainder consist of a guy who wants me to drive for 1 hour (each way) to see him for less than ?100, others who are as Amy says expecting something bargain basement, and some who don't understand booking etiquette - phoning wanting me to be wherever they are in ten minutes (and I'm not talking in the same town) at 11pm at night.
Reading forums and speaking to clients majority view 070 numbers as scams and assume the advertiser is creaming off the profit, they aren't popular and they aren't needed when so many ladies have their own websites they can point the guys to. Website which contain lots of useful information.
I'll have a look at the forum and when I get time will see if I can get an ad worked out that'll be acceptable. Given I tend to be busy during the day, it's probably going to be an evening submission but hopefully will be looked at first thing the following day.
Hi Strawberry, thanks for the feedback. 'we are not on the same page' this possibly does sum up the situation, we are not experts in this particular field which is why we are reaching out to discuss this part of our site with you guys (the experts!). All we can do at the moment is say we are willing to listen to your feedback and try and work towards improving the service we offer you - its worth saying we have 10 volunteers for joining the online group so thank you so far.
The stats that I provided on contacts are what the tech system tells me (average all over the country), this is certainly one of the items I would like the test group who take out ads to confirm. London is by far the most popular for contacts so these ads may be skewing the overall results. I will dig deeper into the stats and feedback, but hopefully you guys involved in the free ads can also report on your findings.
070's are available on an opt in basis on the site, we never intended to make this a mandatory offering we only thought the features it provided would be off intrest and they are to some people.
Thank you,
The Vivastreet Team
That is funny because I had to opt out from the 070 number as was changed in the first place without my permission. So the rules seemed to be relaxed it sounds when suits. And another issue is that not all viva customer services people are aware. So therefore what one might agree the other will not. First hand experience here. Many will allow things when others moderate they clamp down hard. I analyse actions. That is why all of a sudden photos get removed because what one thought in the first place to allow the other comes along disagreeing. So the end result is a confused escort. It sure left me that way after so long then photo's removed. I don't see this improving. It all boils down to every one has different views. likes and dislikes. So can this get any better?. Doubt it if any thing worse. That is why we need to be extra careful tip toeing. I pleaded once in devastation, to let me know why they removed photo. They finally told me so thankful for that. :) I love advertising with Viva just am very cautious when it comes to changing/adding things to my ad.
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That is funny because I had to opt out from the 070 number as was changed in the first place without my permission. So the rules seemed to be relaxed it sounds when suits. And another issue is that not all viva customer services people are aware. So therefore what one might agree the other will not. First hand experience here. Many will allow things when others moderate they clamp down hard. I analyse actions. That is why all of a sudden photos get removed because what one thought in the first place to allow the other comes along disagreeing. So the end result is a confused escort. It sure left me that way after so long then photo's removed. I don't see this improving. It all boils down to every one has different views. likes and dislikes. So can this get any better?. Doubt it if any thing worse. That is why we need to be extra careful tip toeing. I pleaded once in devastation, to let me know why they removed photo. They finally told me so thankful for that. :) I love advertising with Viva just am very cautious when it comes to changing/adding things to my ad.
Hi Meetingdiversity, thanks for the feedback. I am sorry you were opted in to VivaProtect, I will look to investigate this for you, hopefully you did find it easy to opt out though! But I will try and feedback to you why this happened. I will also double check that all agents are aware of VivaProtect (they certainly should be).
What you are saying is completely correct about people having different views on what is acceptable and what isn't on site, the new rules have been super simplified so all agents should be clear on what is and what isn't allowed now. We are also more than happy for you to email in any pictures that may be border line and we can give you a yes or no.
Its great to hear you 'love' advertising with Vivastreet and that's why we want to try and make our system and processes as streamlined as possible. It would be great it you would take part in out online focus group as you are an existing poster we can give you some 'upgrades' to your current ad - please drop us an email at es@vivastreet.com if you would like to.
Thank you,
The Vivastreet Team
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....... We know that in this category we can send around 200-400 contacts average per month (depending on ad type), we understand that some of these are going to be 'time wasters' or asking for further information.
Where I think your team may be failing in quoting the right figure of people that contact us is if they are looking at the number of views we have per ad or the number of guys who check out our numbers.
As many guys who visit vivastreet are only browsing, it is only a fraction of guys who look at our ads that call us and even then many may not turn into clients.
I may be totally off with these thoughts but I wanted to put it out there anyway.
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I'll second what others have said, I think that URLs ought to be permitted, otherwise there should be a very clear and prominent "click here for website". Why aren't they? It gives more credibility to the escort who has posted the ad (shows an established web presence) and it looks more professional. Personally I don't feel comfortable with clients who haven't seen my website (and are calling from an ad that doesn't permit the necessary details to be listed) as there's too many questions from them and, as others have said, there's a fundamental lack of understanding about who we are, what's on offer, and often they think we aren't professional escorts but just some person who's just stuck an ad up. A lack of clear information or denying links to websites to obtain this information is unhelpful and wastes the time of everyone involved.
Hi Daisy, thanks for the feedback. I am trying to push internally to allow a test for a month of links in the ads, I agree this really does seem to be the biggest issue so far and it could solve a number of other issues. It would have to be a test first so we can understand the browsing behaviour of the site users and also the number of links we have to disallow as they may lead people to pages with malware etc - I know this will not be the case in the vast number of users.
As soon as I have some more information, I will feedback to everybody.
Thank you,
Peter
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....... We know that in this category we can send around 200-400 contacts average per month (depending on ad type), we understand that some of these are going to be 'time wasters' or asking for further information.
Where I think your team may be failing in quoting the right figure of people that contact us is if they are looking at the number of views we have per ad or the number of guys who check out our numbers.
As many guys who visit vivastreet are only browsing, it is only a fraction of guys who look at our ads that call us and even then many may not turn into clients.
I may be totally off with these thoughts but I wanted to put it out there anyway.
Hi Lady Lust, thanks for your comments. Firstly I know VivaProtect (070) isn't popular with some people, however it does give VivaStreet and the escorts using it some useful insights, on top of the additional features. I can say from running a report on users with VivaProtect in the escort section that 68 ads last month had over 200 calls and another 84 had between 100 & 199 calls. What we dont know is how many turn into 'bookings' for you as you rightly say and also time wasters.
Obviously a lot of things can effect the number of calls an ad poster gets on the site such as price, location, pictures, ad description and so on and from looking at the stats there is a huge variance between different ads. There is obviously a similar correlation in all our categories.
I am hoping with the test group we have, we can share the results and feedback on the site experiences / stats once its completed, we will obviously keep any people taking part confidential (unless they want to say they took part) but with there permission it would be good to share 'overall average' figures with the group?
Thank you,
The Vivastreet Team
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I was forgetting you would get the figures from the 070 records. I was thinking about the views we get on our ads and forgot about the other way of collating figures.
You are right.
Ive got to admit to being one that loathes the 070 numbers UNLESS I'm the one getting the 50p per minute per call and then I would talk to them for hours. ::)
Thanks for reminding me Peter and its nice to actually get a name behind the posts and not just "The vivastreet team" .... welcome to SAAFE.
Linzi x
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Maybe you could consider letting ladies who have the 070 numbers advertise for free as you will make plenty from the calls. Otherwise I'm tempted to get my own 070 number and use that.
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....... We know that in this category we can send around 200-400 contacts average per month (depending on ad type), we understand that some of these are going to be 'time wasters' or asking for further information.
Where I think your team may be failing in quoting the right figure of people that contact us is if they are looking at the number of views we have per ad or the number of guys who check out our numbers.
As many guys who visit vivastreet are only browsing, it is only a fraction of guys who look at our ads that call us and even then many may not turn into clients.
I may be totally off with these thoughts but I wanted to put it out there anyway.
Hi Lady Lust, thanks for your comments. Firstly I know VivaProtect (070) isn't popular with some people, however it does give VivaStreet and the escorts using it some useful insights, on top of the additional features. I can say from running a report on users with VivaProtect in the escort section that 68 ads last month had over 200 calls and another 84 had between 100 & 199 calls. What we dont know is how many turn into 'bookings' for you as you rightly say and also time wasters.
Obviously a lot of things can effect the number of calls an ad poster gets on the site such as price, location, pictures, ad description and so on and from looking at the stats there is a huge variance between different ads. There is obviously a similar correlation in all our categories.
I am hoping with the test group we have, we can share the results and feedback on the site experiences / stats once its completed, we will obviously keep any people taking part confidential (unless they want to say they took part) but with there permission it would be good to share 'overall average' figures with the group?
Thank you,
The Vivastreet Team
The 200 calls, were they individual discrete enquiries, or possibly a series of calls from each potential client, including calls setting up, confirming, and phoning when on way calls?
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I was forgetting you would get the figures from the 070 records. I was thinking about the views we get on our ads and forgot about the other way of collating figures.
You are right.
Ive got to admit to being one that loathes the 070 numbers UNLESS I'm the one getting the 50p per minute per call and then I would talk to them for hours. ::)
Thanks for reminding me Peter and its nice to actually get a name behind the posts and not just "The vivastreet team" .... welcome to SAAFE.
Linzi x
Hi Linzi, thanks for the feedback. There are lots of regulation around the use of the 070 numbers and we take advice from the company that provides them. The end user does pay ?0.51 per min however a large share goes to the technical provider and BT, Vivastreet does not get the full amount just to make that clear.
Thank you (and thanks Saafe) its good to be involved in the forum, we have learnt so much from you guys so far and hopefully we can implement some of the items to make your lives easier and provide a better service.
Thanks,
The Vivastreet Team - Peter :)
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Maybe you could consider letting ladies who have the 070 numbers advertise for free as you will make plenty from the calls. Otherwise I'm tempted to get my own 070 number and use that.
Hi LOTM, sometimes we are on the same page! We had thought about this and actually suggested it to the tech provider, you have to be really careful due to the legislation around these numbers and cant be seen to give any revenue from this to the end user. That being said we have sent over a few examples of how we could do this in a smart way, we are just waiting on feedback.
The solutions we have sent over would require some tech work on our side though, so its not going to be a quick fix but at least I can keep you all updated on progress.
Thanks,
The Vivastreet Team
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I was forgetting you would get the figures from the 070 records. I was thinking about the views we get on our ads and forgot about the other way of collating figures.
You are right.
Ive got to admit to being one that loathes the 070 numbers UNLESS I'm the one getting the 50p per minute per call and then I would talk to them for hours. ::)
Thanks for reminding me Peter and its nice to actually get a name behind the posts and not just "The vivastreet team" .... welcome to SAAFE.
Linzi x
Hi Linzi, thanks for the feedback. There are lots of regulation around the use of the 070 numbers and we take advice from the company that provides them. The end user does pay ?0.51 per min however a large share goes to the technical provider and BT, Vivastreet does not get the full amount just to make that clear.
Thank you (and thanks Saafe) its good to be involved in the forum, we have learnt so much from you guys so far and hopefully we can implement some of the items to make your lives easier and provide a better service.
Thanks,
The Vivastreet Team - Peter :)
Yes a lot of people don't realise the providers of the numbers take the biggest cut, even with premium 090 numbers the telcoms only take a small amount yet everyone blames their service provider when they get the bill.
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....... We know that in this category we can send around 200-400 contacts average per month (depending on ad type), we understand that some of these are going to be 'time wasters' or asking for further information.
Where I think your team may be failing in quoting the right figure of people that contact us is if they are looking at the number of views we have per ad or the number of guys who check out our numbers.
As many guys who visit vivastreet are only browsing, it is only a fraction of guys who look at our ads that call us and even then many may not turn into clients.
I may be totally off with these thoughts but I wanted to put it out there anyway.
Hi Lady Lust, thanks for your comments. Firstly I know VivaProtect (070) isn't popular with some people, however it does give VivaStreet and the escorts using it some useful insights, on top of the additional features. I can say from running a report on users with VivaProtect in the escort section that 68 ads last month had over 200 calls and another 84 had between 100 & 199 calls. What we don't know is how many turn into 'bookings' for you as you rightly say and also time wasters.
Obviously a lot of things can effect the number of calls an ad poster gets on the site such as price, location, pictures, ad description and so on and from looking at the stats there is a huge variance between different ads. There is obviously a similar correlation in all our categories.
I am hoping with the test group we have, we can share the results and feedback on the site experiences / stats once its completed, we will obviously keep any people taking part confidential (unless they want to say they took part) but with there permission it would be good to share 'overall average' figures with the group?
Thank you,
The Vivastreet Team
The 200 calls, were they individual discrete enquiries, or possibly a series of calls from each potential client, including calls setting up, confirming, and phoning when on way calls?
Hi Strawberry, again a very valid point! I certainly hadn't thought about it that way, but hopefully if there are repeat calls these are more likely to go on to book. I guess we will hopefully find more from the trial if the people taking part wish to anonymously share the average data.
Thank you,
The Vivastreet Team - Peter
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....... We know that in this category we can send around 200-400 contacts average per month (depending on ad type), we understand that some of these are going to be 'time wasters' or asking for further information.
Where I think your team may be failing in quoting the right figure of people that contact us is if they are looking at the number of views we have per ad or the number of guys who check out our numbers.
As many guys who visit vivastreet are only browsing, it is only a fraction of guys who look at our ads that call us and even then many may not turn into clients.
I may be totally off with these thoughts but I wanted to put it out there anyway.
Hi Lady Lust, thanks for your comments. Firstly I know VivaProtect (070) isn't popular with some people, however it does give VivaStreet and the escorts using it some useful insights, on top of the additional features. I can say from running a report on users with VivaProtect in the escort section that 68 ads last month had over 200 calls and another 84 had between 100 & 199 calls. What we don't know is how many turn into 'bookings' for you as you rightly say and also time wasters.
Obviously a lot of things can effect the number of calls an ad poster gets on the site such as price, location, pictures, ad description and so on and from looking at the stats there is a huge variance between different ads. There is obviously a similar correlation in all our categories.
I am hoping with the test group we have, we can share the results and feedback on the site experiences / stats once its completed, we will obviously keep any people taking part confidential (unless they want to say they took part) but with there permission it would be good to share 'overall average' figures with the group?
Thank you,
The Vivastreet Team
The 200 calls, were they individual discrete enquiries, or possibly a series of calls from each potential client, including calls setting up, confirming, and phoning when on way calls?
Hi Strawberry, again a very valid point! I certainly hadn't thought about it that way, but hopefully if there are repeat calls these are more likely to go on to book. I guess we will hopefully find more from the trial if the people taking part wish to anonymously share the average data.
Thank you,
The Vivastreet Team - Peter
Err, NO no necessarily. Have you ever sat for a day observing the calls a sex worker receives, or even read some of the posts this forum?
Common complaint is guys phoning whilst she's with a client, phone on silent, voicemail says "I'm busy call back later" yet he phones back ten times in ten minutes.
Some guys phone repeatedly to ask the same questions.
Some guys phone to ask a question, then another, then another. We can sometimes field calls and enquiries for 12 months from one guy before one side gives up, or he finally makes a booking.
Many genuine guys only need phone once or twice to check details, make a simple booking, make another call or text to confirm and receive directions, then turn up.
I once had a guy phone from a withheld number every week for two years, never made a booking, always denied previous contact and must have thought I was too stupid to recognise his voice. Only stopped when I got a withheld number blocker, and probably still tries even now.
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Err, NO no necessarily. Have you ever sat for a day observing the calls a sex worker receives, or even read some of the posts this forum?
Common complaint is guys phoning whilst she's with a client, phone on silent, voicemail says "I'm busy call back later" yet he phones back ten times in ten minutes.
Some guys phone repeatedly to ask the same questions.
Some guys phone to ask a question, then another, then another. We can sometimes field calls and enquiries for 12 months from one guy before one side gives up, or he finally makes a booking.
Many genuine guys only need phone once or twice to check details, make a simple booking, make another call or text to confirm and receive directions, then turn up.
I once had a guy phone from a withheld number every week for two years, never made a booking, always denied previous contact and must have thought I was too stupid to recognise his voice. Only stopped when I got a withheld number blocker, and probably still tries even now.
Hi Strawberry, thanks for the feedback. I have certainly read some of the forum, but as for experience of the calls escorts receive, I haven't to be honest - hence the engagement and trials with you all, we are here to learn and hopefully improve the site for all advertisers.
To hear just your experiences of the phone calls you get is really enlightening and just shows me that you cant have your 'normal hat' on when looking at the escort category, as it really isn't like the others (which is a point you have all made!).
Thank you,
The Vivastreet Team - Peter
[Giant multiple quote redacted.]
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Just want to ask - its just an idea but can you display 2 phone numbers with the ad? one for the escort calls, one for phone sex with the 070 number?
because i often take bookings via sms so i would not need vivaprotect at all for this reason. for anyone want to waste my time they can do if they call the 070 number and if i can get some earnings through that, like vivastreet gives me credits and which i can use for ads it would be nice.
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Just want to ask - its just an idea but can you display 2 phone numbers with the ad? one for the escort calls, one for phone sex with the 070 number?
because i often take bookings via sms so i would not need vivaprotect at all for this reason. for anyone want to waste my time they can do if they call the 070 number and if i can get some earnings through that, like vivastreet gives me credits and which i can use for ads it would be nice.
Don't you think the guys wanting sex chat would just try the normal number?
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Err, NO no necessarily. Have you ever sat for a day observing the calls a sex worker receives, or even read some of the posts this forum?
Common complaint is guys phoning whilst she's with a client, phone on silent, voicemail says "I'm busy call back later" yet he phones back ten times in ten minutes.
Some guys phone repeatedly to ask the same questions.
Some guys phone to ask a question, then another, then another. We can sometimes field calls and enquiries for 12 months from one guy before one side gives up, or he finally makes a booking.
Many genuine guys only need phone once or twice to check details, make a simple booking, make another call or text to confirm and receive directions, then turn up.
I once had a guy phone from a withheld number every week for two years, never made a booking, always denied previous contact and must have thought I was too stupid to recognise his voice. Only stopped when I got a withheld number blocker, and probably still tries even now.
Hi Strawberry, thanks for the feedback. I have certainly read some of the forum, but as for experience of the calls escorts receive, I haven't to be honest - hence the engagement and trials with you all, we are here to learn and hopefully improve the site for all advertisers.
To hear just your experiences of the phone calls you get is really enlightening and just shows me that you cant have your 'normal hat' on when looking at the escort category, as it really isn't like the others (which is a point you have all made!).
Thank you,
The Vivastreet Team - Peter
[Giant multiple quote redacted.]
Yes this is a common error a lot of people make when setting up directories, and other services for sex workers including some agencies too. People think they know a bit about business, so they can apply this knowledge to sex industry. Many 'business' ideas will work but equally many do not. How many staff at Vivastreet have actually advertised some sort of trade on the internet?Or have they only ever been on the selling ads side of things?
Whenever I've mentioned stuff to other self-employed workers they've actually also said they get people who phone for quotes with no intention of actually hiring them - so it's nothing exclusive to the sex industry however I think it's possibly a lot more common because of the nature of the business. In other words because it's a socially unacceptable occupation, and some people think it's illegal, that the person they deal with won't or can't report abuses, plus it's a bit more entertaining phoning a sex worker than say a plumber.
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I was thinking like on aw you can tick the box you provide chat as well and another number is provided for that. Of course guys will try the normal number and i can refer them for the premium one if they call that i will listen to them and can have a long chat. Normal number calls i often hang up on guys when i sense they just want a chat and no inrention of booking.
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I was thinking like on aw you can tick the box you provide chat as well and another number is provided for that. Of course guys will try the normal number and i can refer them for the premium one if they call that i will listen to them and can have a long chat. Normal number calls i often hang up on guys when i sense they just want a chat and no inrention of booking.
IF you could be recompensed for calls to the 070 number it would only be something like 20p per minute maximum if it was indeed that much after deductions. You are best just to tick that box on AW and get paid from them.
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Just want to ask - its just an idea but can you display 2 phone numbers with the ad? one for the escort calls, one for phone sex with the 070 number?
because i often take bookings via sms so i would not need vivaprotect at all for this reason. for anyone want to waste my time they can do if they call the 070 number and if i can get some earnings through that, like vivastreet gives me credits and which i can use for ads it would be nice.
Don't you think the guys wanting sex chat would just try the normal number?
Morning Strawberry and BBW, we are actually in the process of trying to get 070's to work with text messages as some of the users still like to get texts (some like that you cant get texts). We are also actually looking at some other options like web cam chat, if you thing these would be of intrest? I can also explore the possibility of premium rate chat lines and SMS if you would like to see these on Vivastreet. The share on VivaProtect would be very small to use that as a premium line (so we could look for another provider) and there are some regulations that would make it difficult to use that as a system.
If there are any other items you would like to see, I am happy to see if we can find a tech provider and add to the site?
Thanks,
The Vivastreet Team
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Yes this is a common error a lot of people make when setting up directories, and other services for sex workers including some agencies too. People think they know a bit about business, so they can apply this knowledge to sex industry. Many 'business' ideas will work but equally many do not. How many staff at Vivastreet have actually advertised some sort of trade on the internet?Or have they only ever been on the selling ads side of things?
Whenever I've mentioned stuff to other self-employed workers they've actually also said they get people who phone for quotes with no intention of actually hiring them - so it's nothing exclusive to the sex industry however I think it's possibly a lot more common because of the nature of the business. In other words because it's a socially unacceptable occupation, and some people think it's illegal, that the person they deal with won't or can't report abuses, plus it's a bit more entertaining phoning a sex worker than say a plumber.
Hi Strawberry, this all makes sense to me - actually nobody in the business ( to my knowledge) has worked in the escort industry. Just to mention Vivastreet is potentially a little different in the fact that we were not set up as an 'escort' business, the escort part of the website has just grown organically over the years and been left to itself so to speak.
We work really hard and invest on optimising the other categories on site and working with the users and posters to improve there experience on site - I really now want to spend some time on this category and see what we can do together.
Thanks,
The Vivastreet Team - Peter
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I was thinking like on aw you can tick the box you provide chat as well and another number is provided for that. Of course guys will try the normal number and i can refer them for the premium one if they call that i will listen to them and can have a long chat. Normal number calls i often hang up on guys when i sense they just want a chat and no inrention of booking.
IF you could be recompensed for calls to the 070 number it would only be something like 20p per minute maximum if it was indeed that much after deductions. You are best just to tick that box on AW and get paid from them.
Hi Lady Lust,
If you have any details on any services that AW offer, I can always look into the market place and see if i can find a more competitive product, that potentially could give you a better share. We are looking at a cam option as this has been asked for a few times now and the other ladies have mentioned premium chat lines etc.
Thanks,
The Vivastreet Team - Peter
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Like I have said before, we can sort out own 070 numbers out if we want that feature.
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Have submitted an ad as advised, but it's not gone live in the time advised. This could be because they've now finished for the day, but I did receive an email saying it would probably go live within the hour...............
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I think the offices are only open from 8 - 5 pm Strawberry. Don't know if anyone there to sort out at this time.
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I think the offices are only open from 8 - 5 pm Strawberry. Don't know if anyone there to sort out at this time.
The guy dealing with this emailed at 5.15pm to say my ad would be live within the hour.
It's now online, although in posting it I was reminded of their database having the locations of various villages around my town, but not my actual town(and we are talking tiny villages compared to much larger, major town). I used to actually point this out in my ad, which went past their moderators but they never took notice or made any changes. They have moderated GFE out of the text, which makes it read a bit odd, so have had to resubmit.
Hopefully they might take a look at the geographical locations following my most recent email :)
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Strawberry, they have a landline number that you can contact them on in the morning if you want. The guys at the other end are usually helpful. Only problem I have is my Scottish accent. I find if I ask them a quick question and they don't understand I just ask to be transferred to someone who does understand the Scottish accent and Im transferred no problem.
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I think the offices are only open from 8 - 5 pm Strawberry. Don't know if anyone there to sort out at this time.
The guy dealing with this emailed at 5.15pm to say my ad would be live within the hour.
It's now online, although in posting it I was reminded of their database having the locations of various villages around my town, but not my actual town(and we are talking tiny villages compared to much larger, major town). I used to actually point this out in my ad, which went past their moderators but they never took notice or made any changes. They have moderated GFE out of the text, which makes it read a bit odd, so have had to resubmit.
Hopefully they might take a look at the geographical locations following my most recent email :)
Hi Strawberry and Lady Lust, yes normal office hours are indeed 8-5pm for moderation. I should point out that in certain circumstances when the system has had lots of ads to publish (at the same time) it can take a little longer than the hour advertised - we will have approved it but it takes some time for the system to publish it live on site, I will in fact find out why this happens and see if we can speed it up.
I am looking into the town / village issue for you, it may just be missing from our system and we need to add it in. I need to understand the process for this from the tech people!
Thanks,
The Vivastreet Team - Peter
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Hey All,
Just to let you know I have spoken to the wider business about inclusion of links into the escort category and they have agreed to a 1 month trial (to see how this effects moderation, the user experience etc). If there are no issues its very possible that this will continue to be an option after the month has ended.
Just to be clear links must go to your own website, not directed at other escort directories or sites, everything must be legal and obviously any sites with malware issues will not be accepted.
Hope you will all agree this is another step in the right direction and of course this wouldn't have happened without your feedback, so thank you again everyone who took the time to reply.
Let me know if you have any questions.
The Vivastreet Team - Peter
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Thanks for letting us know.
Just to let you know I've had a few enquiries but all have been emails for same day bookings over the weekend when I wasn't available - emails also aren't great for short notice either. I did respond when I could, sent some information in the form of my website address but none of the guys making contact said "Thanks" or acknowledged this response. I know there's no obligation for potential customers to do so but this does imply they weren't terribly interested, or probably wouldn't have booked anyway - guys who are interested do take time, or follow up by suggesting a time when you are next accepting bookings.
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Any news yet about us being able to put our websites on the ads yet ?
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Thanks for letting us know.
Just to let you know I've had a few enquiries but all have been emails for same day bookings over the weekend when I wasn't available - emails also aren't great for short notice either. I did respond when I could, sent some information in the form of my website address but none of the guys making contact said "Thanks" or acknowledged this response. I know there's no obligation for potential customers to do so but this does imply they weren't terribly interested, or probably wouldn't have booked anyway - guys who are interested do take time, or follow up by suggesting a time when you are next accepting bookings.
Hi Strawberry,
I just had a quick look at your ad and its had almost 200 visits in the 7 days its been live, I know we spoke about adding some more photos to the ad and perhaps now your website link and this could help to potentially convert more people or at the least get them to contact you when you have availability.
When I look at the site stats in the escort category, on average emails actually only represent around 10% of contacts so in theory we should have made your phone ring a few times also - but this is obviously an average and lots of items can effect this on specific ads.
You raise another interesting point about people following up and arranging another time and I guess this question may vary per escort but do you have a high proportion of planned in advance bookings vs last minute same day bookings for new clients?
Something else for us to perhaps look at is the SEO and the way we rank in Google, I can put keywords in that people would search for but perhaps there are some other words that can help drive more quality clients for you? For instance after speaking with you all, I added some keywords like 'incall escorts' and we are now on the 1st page of Google - just a thought.
Thanks,
The Vivastreet Team - Peter
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Any news yet about us being able to put our websites on the ads yet ?
Hi Lady Lust,
Yes happy to say we are allowing links for a 1 month trial as per my slightly earlier comment, hopefully all the feedback and user experience will be positive and this can become a permanent change. The team have all been made away of this, so as long as your links comply with the 'rules' all should be well.
'Links must go to your own website, not directed at other escort directories or sites, everything must be legal and obviously any sites with malware issues will not be accepted'
Let me know if you have any questions.
Thanks,
The Vivastreet Team - Peter
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I prefer advance bookings and find I get an equal proportion of same day to advance notice bookings from new clients. Many men need to plan their time away, others are more spur of the moment. New clients in particular I prefer advance bookings from especially outcall so I can go through my security and screening procedures. Some ladies prefer last minute bookings, they generally don't work for me and many of my clients book days, weeks and sometimes months in advance.
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I prefer advance bookings and find I get an equal proportion of same day to advance notice bookings from new clients. Many men need to plan their time away, others are more spur of the moment. New clients in particular I prefer advance bookings from especially outcall so I can go through my security and screening procedures. Some ladies prefer last minute bookings, they generally don't work for me and many of my clients book days, weeks and sometimes months in advance.
Thanks for the feedback Strawberry, there does seem to be a lot of variation - but it good to understand how you work and especially treat potential new clients.
The Vivastreet Team - Peter
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I prefer advance bookings and find I get an equal proportion of same day to advance notice bookings from new clients. Many men need to plan their time away, others are more spur of the moment. New clients in particular I prefer advance bookings from especially outcall so I can go through my security and screening procedures. Some ladies prefer last minute bookings, they generally don't work for me and many of my clients book days, weeks and sometimes months in advance.
Thanks for the feedback Strawberry, there does seem to be a lot of variation - but it good to understand how you work and especially treat potential new clients.
The Vivastreet Team - Peter
The main thing to remember, much like if you were requiring an appointment with hairdresser, plumber or doctor phoning is best for same day - yet many guys try to use email. Since most of us prefer phone contact to confirm an appointment, and may be busy on the day anyway faffing about with emails at short notice isn't desirable - and by the time you've answered an email enquiry the chance of an appointment may have passed, whereas quick phone call or to the point text message giving requirements (ie time, appointment length, incall/outcall) is the best way. Vague "Can I see you today?" "Are you available?" isn't helpful at all (majority of clients have a definite time in mind and we want to plan our day so we have time to get ready, and enough gap between things so that discretion is maintained).
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Hi there,
I really appreciate the changes and am now considering rejoining the site and advertise there if all is true!
I used to have lots of clients from there but lost faith after the moderating problems again and again.
for the amount you charge i expect very good customer service and fast changes as somebody mentioned automatic changes otherwise its just not worth it.
Also, when i place an ad at lets say 6am but its moderated only at 3pm its only reposted at 3am and 3pm its really not good. if i place an ad at 6am i want it to count the 12hrs from that time, so appear at 6pm and 6am and not 3pm when its moderated. (hope it makes sense) i used to experience this problem.
going to have a look now on the site i hope you will offer good value for money.
Yes this. I pay for my adds to go up but it takes ages for it to be modified I now use backpage just as good and cheap and effective
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Hey All,
Just to let you know I have spoken to the wider business about inclusion of links into the escort category and they have agreed to a 1 month trial (to see how this effects moderation, the user experience etc). If there are no issues its very possible that this will continue to be an option after the month has ended.
Just to be clear links must go to your own website, not directed at other escort directories or sites, everything must be legal and obviously any sites with malware issues will not be accepted.
Hope you will all agree this is another step in the right direction and of course this wouldn't have happened without your feedback, so thank you again everyone who took the time to reply.
Let me know if you have any questions.
The Vivastreet Team - Peter
Is this definite with regards to the links if it is then I will re advertise and try it for the month
If not do I get a refund
Also is there a way to block emails if you don't want to accept emails
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Ok so I have just put up my advert
Put in website link and also some topless photos as apparently we can now do this
Lets see if it stays or gets so heavily moderated that I won't recognise my advert
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hi
I just posted a standard ad for my tour ?39.99 . am I able to edit the ad? I forgot to put my website link.
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I prefer advance bookings and find I get an equal proportion of same day to advance notice bookings from new clients. Many men need to plan their time away, others are more spur of the moment. New clients in particular I prefer advance bookings from especially outcall so I can go through my security and screening procedures. Some ladies prefer last minute bookings, they generally don't work for me and many of my clients book days, weeks and sometimes months in advance.
Thanks for the feedback Strawberry, there does seem to be a lot of variation - but it good to understand how you work and especially treat potential new clients.
The Vivastreet Team - Peter
I have stated 24 hours notice in my ad.
You still somehow have a village name in my ad details, although you have added the town name to the database of locations.
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Ok so I have just put up my advert
Put in website link and also some topless photos as apparently we can now do this
Lets see if it stays or gets so heavily moderated that I won't recognise my advert
Hi Paris, thanks for the feedback. Yes the items in the forum are confirmed 'rule' changes on Vivastreet - can you send me a quick email (es@vivastreet.com) so I have your details? We still have a few spaces left for the forum / feedback if you would like to take part? I am happy to upgrade your ad to the top package?
There isn't a way to block specific emails unfortunately, I will add this to the list of feedback to see if there is anything we can do in the future - if its certain user you could mark there address as 'junk' as an interim measure.
Let me know if you have any questions.
Thanks,
The Vivastreet Team - Peter
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I prefer advance bookings and find I get an equal proportion of same day to advance notice bookings from new clients. Many men need to plan their time away, others are more spur of the moment. New clients in particular I prefer advance bookings from especially outcall so I can go through my security and screening procedures. Some ladies prefer last minute bookings, they generally don't work for me and many of my clients book days, weeks and sometimes months in advance.
Thanks for the feedback Strawberry, there does seem to be a lot of variation - but it good to understand how you work and especially treat potential new clients.
The Vivastreet Team - Peter
I have stated 24 hours notice in my ad.
You still somehow have a village name in my ad details, although you have added the town name to the database of locations.
Hi Strawberry, thanks again for all the feedback. Hopefully the changes to your ad will help, but I guess it can be hard if the site users don't read your description! The 'quick fix' we did for your town is hopefully just an interim measure, we are in the process of building a new geo / postcode system for the whole site and this should be rolled out later in the year.
Thanks,
The Vivastreet Team - Peter
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hi
I just posted a standard ad for my tour ?39.99 . am I able to edit the ad? I forgot to put my website link.
Hi Sugar, you can modify your ads at any point to make changes including adding photos, description or even links. Any problems feel free to send an email with the details and we can get that updated for you.
Thanks,
The Vivastreet Team - Peter
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If the links to personal websites will be allowed after a trial, it will be vast improvement and I am sure many girls will consider to advertise again. (including myself).
In the past Vivastreet have not worked for me. After advertising for almost a year (it was ?20 a month) then, I have not met a single client who found me through this website.
It does give you lots of useless enquirers, which does not turn into bookings, because people does not have the most important information which displayed on the websites.
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I'm going to go for the forum/feedback tomorrow.
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If the links to personal websites will be allowed after a trial, it will be vast improvement and I am sure many girls will consider to advertise again. (including myself).
In the past Vivastreet have not worked for me. After advertising for almost a year (it was ?20 a month) then, I have not met a single client who found me through this website.
It does give you lots of useless enquirers, which does not turn into bookings, because people does not have the most important information which displayed on the websites.
Hi Xenia, thank you for the feedback. We are working to try and improve the site for advert posters in the escort category - we have quickly learnt from speaking with you all that we cant treat this section as we do with other sections, the escort section has grown organically without being pushed or marketed and obviously isn't the main focus of our site.
This organic growth means that in July we had almost 1.2 million people visit our escort category, so I can completely understand that this means you may get a lot of useless enquires and hopefully the website link, rates in ads and relaxing of wording will help you filter these down.
If you would like to take part in the focus group and have a free ad on site (with your website link) send me an email at es@vivastreet.com, the more feedback we get from you guys hopefully the more we can improve the site for you.
Thanks,
The Vivastreet Team - Peter
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I'm going to go for the forum/feedback tomorrow.
Hi LOTM, we would love to have you as part of the focus group - please send me an email and I can send over the details when you are ready.
Thanks,
The Vivastreet Team - Peter
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If the links to personal websites will be allowed after a trial, it will be vast improvement and I am sure many girls will consider to advertise again. (including myself).
In the past Vivastreet have not worked for me. After advertising for almost a year (it was ?20 a month) then, I have not met a single client who found me through this website.
It does give you lots of useless enquirers, which does not turn into bookings, because people does not have the most important information which displayed on the websites.
Hi Xenia, thank you for the feedback. We are working to try and improve the site for advert posters in the escort category - we have quickly learnt from speaking with you all that we cant treat this section as we do with other sections, the escort section has grown organically without being pushed or marketed and obviously isn't the main focus of our site.
This organic growth means that in July we had almost 1.2 million people visit our escort category, so I can completely understand that this means you may get a lot of useless enquires and hopefully the website link, rates in ads and relaxing of wording will help you filter these down.
If you would like to take part in the focus group and have a free ad on site (with your website link) send me an email at es@vivastreet.com, the more feedback we get from you guys hopefully the more we can improve the site for you.
Thanks,
The Vivastreet Team - Peter
Is there anyway I can make the link on my ad an active link?So far when I've advised enquirers that my website address is at the bottom of my ad there's been a sort of blank silence.
I have had a couple of those calls you mention from numbers I have flagged in the past as those who ask you to describe your services in great detail "Really, you do, go on tell me again.............." types. Standard sales and business training would say there's an opportunity to make a sale there whereas in reality that type of enquiry just wastes time you could be spending on genuine enquiries. The opening line from one such was "Which one are you?" sniff. Think he used that last time. Phones every time I advertise with VS.
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Is there anyway I can make the link on my ad an active link?So far when I've advised enquirers that my website address is at the bottom of my ad there's been a sort of blank silence.
I have had a couple of those calls you mention from numbers I have flagged in the past as those who ask you to describe your services in great detail "Really, you do, go on tell me again.............." types. Standard sales and business training would say there's an opportunity to make a sale there whereas in reality that type of enquiry just wastes time you could be spending on genuine enquiries. The opening line from one such was "Which one are you?" sniff. Think he used that last time. Phones every time I advertise with VS.
Hi Strawberry, hmmm a tricky one! The link on the ad looks perfectly clickable, we cant really force people to review your link unfortunately. Perhaps we could try and move the link to the top of your ad text and maybe say something like please visit my site before contacting me?
I completely get what you are saying with regards to the 'sales and business' training and your right that's what I would have thought before talking to you all, however we know these are just time wasters or perhaps after a quick thrill or something else!
Some of the escorts that use VivaProtect (070) leave a pre recorded message so all callers have to listen to it, so they can here a description and listen to there voice - we have had some positive feedback that this has reduced some time wasters. As other posters have mentioned you don't need to use our service for this, there are others that you can use out there.
Thanks,
The Vivastreet Team - Peter
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Peter, my website address was added to my ad but it is not clickable, they will have to copy and paste and not everyone knows how to do that - remember we are dealing with guys here.
Edit : Ive just looked at my ad again and the website has been removed, whats going on Peter?
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Peter, my website address was added to my ad but it is not clickable, they will have to copy and paste and not everyone knows how to do that - remember we are dealing with guys here.
Edit : Ive just looked at my ad again and the website has been removed, whats going on Peter?
Hi Lady Lust, penny has dropped now (haha I'm a guy too :) ) and Strawberry! I will need to ask a tech person about this question, but now understand what you both mean sorry.
I just checked your ad and the web address still seems to be there, no one has edited your add from what i can see also? Can you let me know if you can see.
Thanks,
The Vivastreet Team - Peter
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Hi Peter,
Went in through "My Account" AND the long labourious way of going through all the ads and my website link is definitely NOT visible either way.
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Hi Peter,
Went in through "My Account" AND the long labourious way of going through all the ads and my website link is definitely NOT visible either way.
I think this may be a cache issue on your machine, as I have double checked in our admin system and also live site and your link is there - promise! Not sure if I can post your ad link in the forum or you are ok with that, but an easy way to see if it is a cache is to use another browser and copy and paste your ad links into it eg try firefox, explore or chrome.
Let me know if thats works, happy to give you a call!
Thanks,
The Vivastreet Team - Peter
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Well Peter, naughty naughty, you just want to talk dirty to me, don't you. ;)
Don't talk techie to me for you could be talking double dutch and I wouldn't understand but what I did was went into the modifying bit and yes my website was there, so I deleted it and added my own sentence. Lets see what they leave up.
Edit : Just to say they have left the full sentence up (so far but watch this space) and website showing through My Account. Fingers crossed.
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Well Peter, naughty naughty, you just want to talk dirty to me, don't you. ;)
Don't talk techie to me for you could be talking double dutch and I wouldn't understand but what I did was went into the modifying bit and yes my website was there, so I deleted it and added my own sentence. Lets see what they leave up.
Edit : Just to say they have left the full sentence up (so far but watch this space) and website showing through My Account. Fingers crossed.
Hahaha!! Sorry too much tech talk is never fun ;) Let me know if you have any more issues.
Thanks,
The Vivastreet Team - Peter
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Is there anyway I can make the link on my ad an active link?So far when I've advised enquirers that my website address is at the bottom of my ad there's been a sort of blank silence.
I have had a couple of those calls you mention from numbers I have flagged in the past as those who ask you to describe your services in great detail "Really, you do, go on tell me again.............." types. Standard sales and business training would say there's an opportunity to make a sale there whereas in reality that type of enquiry just wastes time you could be spending on genuine enquiries. The opening line from one such was "Which one are you?" sniff. Think he used that last time. Phones every time I advertise with VS.
Hi Strawberry, hmmm a tricky one! The link on the ad looks perfectly clickable, we cant really force people to review your link unfortunately. Perhaps we could try and move the link to the top of your ad text and maybe say something like please visit my site before contacting me?
I completely get what you are saying with regards to the 'sales and business' training and your right that's what I would have thought before talking to you all, however we know these are just time wasters or perhaps after a quick thrill or something else!
Some of the escorts that use VivaProtect (070) leave a pre recorded message so all callers have to listen to it, so they can here a description and listen to there voice - we have had some positive feedback that this has reduced some time wasters. As other posters have mentioned you don't need to use our service for this, there are others that you can use out there.
Thanks,
The Vivastreet Team - Peter
Not if they put the phone down they don't. I have a pre-recorded message on my phone which advises of my website & a time when I'll be able to take their call. Some do listen but a lot don't which is obvious when I have 7 missed calls one after the other from the same number at a time when my voicemail greeting says "sorry I'm busy please call back at x time", even had guys leave messages at 2am asking me to see them there and then yet my greeting says I'm not available, phone back after 8am in the morning.
You can't force customers to read or listen to anything, however you can provide things like as much information as possible and clickable weblinks to make things easier for a certain amount of interested potential customers.
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Hahaha!! Sorry too much tech talk is never fun ;) Let me know if you have any more issues.
Thanks,
The Vivastreet Team - Peter
Its still not clickable Peter :( :FF
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Hahaha!! Sorry too much tech talk is never fun ;) Let me know if you have any more issues.
Thanks,
The Vivastreet Team - Peter
Its still not clickable Peter :( :FF
I have lodged the question with the tech team on if we can get the links clickable - if we are letting you now put them in we can at least try and let people click rather than copy and paste! Once I have an update I will post to advise. Remember our site was designed in a certain way, so its not always a quick fix we can implement - sorry!
Thanks,
The Vivastreet Team - Peter
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hi peter
iv been using vivastreet for a while now, since seeing this thread iv tried including my website however when they modify they just take it out again, they also take out words and then my ad doesn't make sense, iv tried to modify again today however once again website and new wording just removed! any advice? Gem
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hi peter
iv been using vivastreet for a while now, since seeing this thread iv tried including my website however when they modify they just take it out again, they also take out words and then my ad doesn't make sense, iv tried to modify again today however once again website and new wording just removed! any advice? Gem
This is the reason why I never dabbled to begin with after the announcement of good news.
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Have the people wanting to discuss individual ads in detail tried using the Customer Services email/phone number given in Vivastreet's signature (and included with a request that they do so)?
I suspect you'll get your problem sorted out much faster - they're not going to be on here 24 hours a day and it's not really what this thread is for :).
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hi peter
iv been using vivastreet for a while now, since seeing this thread iv tried including my website however when they modify they just take it out again, they also take out words and then my ad doesn't make sense, iv tried to modify again today however once again website and new wording just removed! any advice? Gem
Hi Gem, thanks for the feedback. Sorry you seem to be having issues, could you please email me your ad id or email address? I can then investigate which agent is modifying your ad as all changes are tracked on our system. Can you also include the ad text so I can also vet this? es@vivastreet.com
Thanks.
The Vivastreet Team - Peter
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Have the people wanting to discuss individual ads in detail tried using the Customer Services email/phone number given in Vivastreet's signature (and included with a request that they do so)?
I suspect you'll get your problem sorted out much faster - they're not going to be on here 24 hours a day and it's not really what this thread is for :).
Thanks Amy, I do try to look a few times a day but yes emailing es@vivastreet.com should give you all a quicker response!
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Plus it means this thread isn't constantly getting bumped back to the top for no good reason.
General discussion and feedback is fine, but any individual enquiries need to be addressed directly to the site and the people who are paid to deal with them. The thread has been helpful, but the forum is not a subdivision of the VS customer service department and nor is it going to become one.
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Hahaha!! Sorry too much tech talk is never fun ;) Let me know if you have any more issues.
Thanks,
The Vivastreet Team - Peter
Its still not clickable Peter :( :FF
It's not clickable because its not hyper linked Or whatever they call it so no matter what you do to your add it won't be clickable unless they change the way the viva st works in some way or other
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Hahaha!! Sorry too much tech talk is never fun ;) Let me know if you have any more issues.
Thanks,
The Vivastreet Team - Peter
Its still not clickable Peter :( :FF
It's not clickable because its not hyper linked Or whatever they call it so no matter what you do to your add it won't be clickable unless they change the way the viva st works in some way or other
'samazing how they are such a worldwide venture and they don't have a proper geo-database, and don't understand how to insert links. ::). Could do with a bit of catch up really.
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Hahaha!! Sorry too much tech talk is never fun ;) Let me know if you have any more issues.
Thanks,
The Vivastreet Team - Peter
Its still not clickable Peter :( :FF
It's not clickable because its not hyper linked Or whatever they call it so no matter what you do to your add it won't be clickable unless they change the way the viva st works in some way or other
Hi Paris, Yes the site was designed not to allow clickable links, I have now spoken to the tech team and its not a 'quick fix' to remove this I have logged this as a request and will send it over to the business for consideration and feedback on a time frame once I have this.
Hi Strawberry, we are in 18 countries so 'kind of' worldwide - we actually purchased the royal mail database to build our geos in the UK market and obviously can investigate any errors when they are flagged to us by user (as you did thank you). Like all companies we have a process for fixing bugs and errors on site that involve going through a chain of departments until they are resolved / fixed.
Thanks,
Peter
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Is this some kind of joke?
Completely re-writing my profile with the "crazy" tagline: "star escort crazy" & "the lot e and then some"
Beyond livid. :FF
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Is this some kind of joke?
Completely re-writing my profile with the "crazy" tagline: "star escort crazy" & "the lot e and then some"
Beyond livid. :FF
KDB, I'm sorta lost. What you livid at? Is what some kinda joke?
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I'm livid at them making my advert look like a joke! :FF
Crazy indeed...
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Ah right, as I didn't see your ad I cant comment. Sorry to hear things didn't work out for you. I understand now.
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Is this some kind of joke?
Completely re-writing my profile with the "crazy" tagline: "star escort crazy" & "the lot e and then some"
Beyond livid. :FF
Hi KDB, can you email me the details and your ad ID? Not sure what exactly you believe has happened but in the admin we can track all actions on an ad eg if someone internally (to the exact agent) or externally has changed your ad.
es@vivastreet.com
Thanks,
Peter
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iv tried including my website however when they modify they just take it out again, they also take out words and then my ad doesn't make sense, iv tried to modify again today however once again website and new wording just removed! any advice? Gem
Same here. So frustrating! They even added "crazy" into my listing! So not on.
:FF
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iv tried including my website however when they modify they just take it out again, they also take out words and then my ad doesn't make sense, iv tried to modify again today however once again website and new wording just removed! any advice? Gem
Same here. So frustrating! They even added "crazy" into my listing! So not on.
:FF
Have you emailed Peter?He's usually very quick and eager to please.
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Sure have...
Nothing; same website deletion & profile messing :FF
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Sure have...
Nothing; same website deletion & profile messing :FF
Did he reply and discuss it with you?
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Just to add to what Strawberry said, can I remind members to use the email address/contact details supplied by the advertiser and not send them PMs via the forum? Since they can't send or reply to these, it'll get you about as far as a one wheeled skateboard.
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Sure have...
Nothing; same website deletion & profile messing :FF
Did he reply and discuss it with you?
Oh yes I got a very nice message that said: "No one should be changed your ad to remove links (as long as they go to your own website) and especially not adding in Derogatory wording, I am cc'ing in Phil the moderation team lead to investigate this for you. We will feedback as soon as we have any answer."
Then the next day:
"Hi, Thank you for posting your ad on Vivastreet.co.uk your ad contained text that is unsuitable for the website, it has been removed; but your ad was accepted Kind regards, Vivastreet team www.vivastreet.co.uk "
:FF
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Sure have...
Nothing; same website deletion & profile messing :FF
Did he reply and discuss it with you?
Oh yes I got a very nice message that said: "No one should be changed your ad to remove links (as long as they go to your own website) and especially not adding in Derogatory wording, I am cc'ing in Phil the moderation team lead to investigate this for you. We will feedback as soon as we have any answer."
Then the next day:
"Hi, Thank you for posting your ad on Vivastreet.co.uk your ad contained text that is unsuitable for the website, it has been removed; but your ad was accepted Kind regards, Vivastreet team www.vivastreet.co.uk "
:FF
Hi KDB,
I have sent you an email directly, explaining you should have received an email from our CS team leader (Phil). Firstly your ad was not deleted and as a good will gesture we in fact upgraded it to our top package, secondly the link was removed due to the fact it contained the word b*tch which is on a flag list for the site. We had a discussion about this and agreed to allow the website link and this was then placed on your ad.
I just wanted to post this reply as we do aim to resolve any issues as quickly as possible , I do check the forum but for a quicker response please also send to the es@vivastreet.com as Amy and Strawberry mention.
Thank you,
Peter
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You guys are certainly quick once things go public that is for absolute sure!
Thank you very much for upgrading my profile - as ever - in moderation. Is "Adult" now a dirty word?
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You guys are certainly quick once things go public that is for absolute sure!
Thank you very much for upgrading my profile - as ever - in moderation. Is "Adult" now a dirty word?
Hi KDB, if you call our CS line our average answer time is normally less than a few mins and average email time is within 4 hours (between 8am-5pm). The es@ inbox has been created especially for Saafe user to report any issues raised on the forum.
I understand by engaging on this site we have to take peoples feedback good or bad, but we have certainly learnt a lot and are implementing and discussing all points raised to try and improve your experiences. Adult isn't a word that our filters block and I dont consider it a 'dirty' word.
Thanks,
Peter
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Hi,
I have been trying to place a listing on Vivastreet, but they keep refusing the text in my ad. They edit it by deleting words so it doesnt make sense. Im not writing anything graphic, just the basic services i offer.
For example they deleted the words BBW, GFE, oral, sensual, sexy from what i wrote, but didnt replace them with anything, they published it, so it looked like i had no clue about grammer! I'm assuming its done automatically by a computer. I have re-written it 3 times but they still keep deleting the words. For first impressions it looks dreadful!
Its ?30 for the month, but if i cant write it as i like and sell myself how i like too, then it seems a waste of money. Its too late now as they have taken the money.
Has anyone else had this problem? Its under the Escort listing, so i dont understand why it is a problem if i use the words BBW, GFE, oral, sensual and sexy amongst others!
Thanks in advance :FF
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India, I've moved this here so that Vivastreet can come and explain it if they want to (obviously they can't post in Q&A). There are also contact details posted elsewhere in this thread if you want to try ringing them in the morning :).
it looked like i had no clue about grammer!
*cough* ;D
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India, as far as I know, Vivastreet are like AW and don't allow all words that we want to use.
I know there are restrictions but I cant remember what they are if Im honest. You can always modify tomorrow and see what happens though the restricted words will still remain the same.
You are lucky ?30 is all that you are paying for the month. You must be in one of the quieter places. Places like London can be ?100+ minimum a month and up in Scotland it is a minimum of ?40 per month.
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Been contacted by vivastreet offering to place a free premium ad.
Don't want to fill in details in case it's a scam. But they don't want any payment details, so not too fishy.
Anyone else had this?
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They were on here a while back offering us these ads, maybe they've just got round to you now.
Leave it till morning and do it then call office on number detailed on their site and go for option 2 I think it is, and it should go through fine. No probs.
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Hi,
I have been trying to place a listing on Vivastreet, but they keep refusing the text in my ad. They edit it by deleting words so it doesnt make sense. Im not writing anything graphic, just the basic services i offer.
For example they deleted the words BBW, GFE, oral, sensual, sexy from what i wrote, but didnt replace them with anything, they published it, so it looked like i had no clue about grammer! I'm assuming its done automatically by a computer. I have re-written it 3 times but they still keep deleting the words. For first impressions it looks dreadful!
Its ?30 for the month, but if i cant write it as i like and sell myself how i like too, then it seems a waste of money. Its too late now as they have taken the money.
Has anyone else had this problem? Its under the Escort listing, so i dont understand why it is a problem if i use the words BBW, GFE, oral, sensual and sexy amongst others!
Thanks in advance :FF
Hi India,
Sorry to hear you have had some words deleted from your ad, can you pop me an email with your ad details so I can investigate? Some of the words you have mentioned we dont allow on the site at the moment - we have already relaxed our rules a little and are still in discussions to potentially relax a little further. Although some we absolutely should be allowing and we shouldn't be changing your ad so it makes no sense.
Thank you for moving over Amy!
The Vivastreet Team - Peter
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Been contacted by vivastreet offering to place a free premium ad.
Don't want to fill in details in case it's a scam. But they don't want any payment details, so not too fishy.
Anyone else had this?
Hi WSL,
We have indeed been offering trials as Lady Lust mentions, please feel free to get in contact with me direct on es@vivastreet.com. If anyone is ever in doubt about a message / potential scam please do also get in contact.
Thank you,
The Vivastreet Team - Peter
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Thankyou Amy, i wondered where this had gone :)
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Thankyou Peter, i will send over my details now. You didnt replace the words with any, so it didnt make sense grammar wise, i assumed a computer edited it.
I have re-written it, but its really not me. I cant sell myself at all and what i offer because you delete all words that are associated with escorts. I will never use the site again, its a waste of money, if i am not free to write what i choose. Had i known you edit them, i wouldnt have spent ?30 on it,
India
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@ Lady_Lust_XXX
Yes im in Yorkshire, so probably why its cheaper. But as quite a newbie, to spend ?30 for an add that i cant write and sell myself is a waste of money. ::)
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Whoops lol ;D
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I kept having things deleted until simplified by keeping it short and sweet. It used to be annoying having it done all the time. The impression viva give me is that they are very strict with thier rules.
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Thankyou Peter, i will send over my details now. You didnt replace the words with any, so it didnt make sense grammar wise, i assumed a computer edited it.
I have re-written it, but its really not me. I cant sell myself at all and what i offer because you delete all words that are associated with escorts. I will never use the site again, its a waste of money, if i am not free to write what i choose. Had i known you edit them, i wouldnt have spent ?30 on it,
India
Hi India,
I have received your email and replied please respond via the es@vivastreet.com address when you get chance, I do want to review the ad to ensure the moderation team haven't been too harsh on your advert.
Thank you,
The Vivastreet Team - Peter
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I kept having things deleted until simplified by keeping it short and sweet. It used to be annoying having it done all the time. The impression viva give me is that they are very strict with thier rules.
Hi MD,
I would also be more than happy to review any content that you wish to add to your advert, please feel free to email across to me es@vivastreet.com.
Thank you,
The Vivastreet Team - Peter
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I have re-written it, but its really not me. I cant sell myself at all and what i offer because you delete all words that are associated with escorts.
India, I have written a very full advert on vivastreet and found if you keep your wording a little less graphic than we may be used to using then I usually have no problems. I find having a thesaurus to hand works wonders and the fact you are in a quieter area (that's why your ad is cheaper) should work better for you.
Guys are now getting round the fact that vivastreet has an adult section and the girls advertising there has gone up by quite a number in my area, so hopefully you will feel the money you spent has been well worth it. After all, not everyone has heard of Adultwork and AW does not come up in search engines as far as im aware anyway.
Good luck and hope you get it sorted out.
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Adsdating,timesdating,freedatingwebsite were 3 I found myself on. They also own escortmagazine which as confusing as it sounds is a website. I have an ad on there because it is free but started finding myself on these 'dating' sites after advertising on both viva and escortmagazine with my original advert take word for word. As I only write it that way for viva and escort (without rates and services etc) I know its from there.
Hey Bibi, the first 3 sites you mention have nothing to do with Vivastreet (they have probably copied your details from our site). I can confirm if you put an ad on Vivastreet it only goes on VS we dont share these details with anybody else.
Its worth mentioning Escort Mag is in fact a 'sister company', but we would not even place your ad on this site without your permission.
If you need any more information please feel free to contact us @ es@vivastreet.com
The Vivastreet Team
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I've moved this here, since it's the correct thread for Advertisers to interact with members - if members have specific question for the VS admin they have contact details in their signature. Now all I have to do is try to work out how an Advertiser managed to make a post in the Q&A section, even if it wasn't publicly visible until I OKd it >:(.
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I took up the offer and have been pleasantly surprised by how it has worked for me.
I have noticed a distinct increase in calls and business (I live in quite a remote spot so don't get the quantity of work that city dwellers do)
The only irritant is that I can't change my location that they have given me and it's rather a large city that is over half an hour away from my work. SOME clients actually read the profile, where I say where I am based, but most don't so I have to keep explaining which is getting pretty boring. I have emailed them directly but not heard anything.
Would I recommend? YES but I took a lot of care in writing my profile.
Hope this helps any of you who can't make a decision. It's free to start with so give it a go!
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I took up the offer and have been pleasantly surprised by how it has worked for me.
I have noticed a distinct increase in calls and business (I live in quite a remote spot so don't get the quantity of work that city dwellers do)
The only irritant is that I can't change my location that they have given me and it's rather a large city that is over half an hour away from my work. SOME clients actually read the profile, where I say where I am based, but most don't so I have to keep explaining which is getting pretty boring. I have emailed them directly but not heard anything.
Would I recommend? YES but I took a lot of care in writing my profile.
Hope this helps any of you who can't make a decision. It's free to start with so give it a go!
Hi Megan,
Thank you for the feedback and glad the site is working well for you in terms of calls and business. I am sorry to hear that you are experiencing a problem on the location front, your email will have gone to our general customer service box but could you please forward it onto es@vivastreet.com and I can look into it asap for you and hopefully help you resolve this issue.
Thank you,
The Vivastreet Team - Finny
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I must admit Vivastreet has been a Godsend the last few days in different parts of Scotland. Have used a different number for Vivastreet and I would say I have had just as many clients from there as Adultwork. So far the change of location feature has worked out well too. However, if you are going to only need to change it once or twice within the month it would probably be best to just buy 2 or 3 adverts.
Can't say yet how it will work in the South East and London.
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I only just realised that even though you input your phone number, VS impose their 070 number over the top. I'd recently received an email from them offering a free 1 month advert and thought I'd make use of it, got into my account did what they instructed which was to send an email with the ad number, no response. I eventually paid for the ad and it's only just last night whilst making some changes I realised the little box that was ticked (something like Vivaprotect) which had covered my own number with one starting with 070.
Ok my fault for not remembering they do this, but worth knowing incase it slips by anyone else. It appears to be an automatic thing that you have to actively find and untick.
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I must admit Vivastreet has been a Godsend the last few days in different parts of Scotland. Have used a different number for Vivastreet and I would say I have had just as many clients from there as Adultwork. So far the change of location feature has worked out well too. However, if you are going to only need to change it once or twice within the month it would probably be best to just buy 2 or 3 adverts.
Can't say yet how it will work in the South East and London.
Hi LOTM, Thank you for the feedback - glad the site seems to be working well for you. Please feel free to drop us an email when you are in the South East and we can see what we can do for your advert!
Thanks,
The Vivastreet Team - Finny
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I only just realised that even though you input your phone number, VS impose their 070 number over the top. I'd recently received an email from them offering a free 1 month advert and thought I'd make use of it, got into my account did what they instructed which was to send an email with the ad number, no response. I eventually paid for the ad and it's only just last night whilst making some changes I realised the little box that was ticked (something like Vivaprotect) which had covered my own number with one starting with 070.
Ok my fault for not remembering they do this, but worth knowing incase it slips by anyone else. It appears to be an automatic thing that you have to actively find and untick.
Hi Strawberry,
Thank you for your feedback, yes we do have 070's on the site but you can opt out (we are just in the process of updating the tick box to opt in rather than out). I am sorry that you dont seem to have had a reply with regards to the free ad, I look after the es@vivastreet inbox and havent seen this. Please do resend to me and we can upgrade your current ad or offer you a free one for next time - whatever works best for you.
Thanks,
The Vivastreet Team - Finny
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Having abstained from advertising on Vivastreet for a while, but reassured by this thread that things have changed, I went ahead and advertised with all the bells and whistles. Advert approved, no photos removed.
I change location, nothing else, no text change, no photos added, and it goes into moderation for a few hours and I get a message now that photos have been removed. What I don't get is, doesn't the person moderating the photos the second time around feel foolish to be over-riding what a colleague had previously approved? One of the ones removed is me fully dressed as an office secretary!!! In fact, another one is me in lingerie, no "money-shots" showing.
Pru
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I only just realised that even though you input your phone number, VS impose their 070 number over the top. I'd recently received an email from them offering a free 1 month advert and thought I'd make use of it, got into my account did what they instructed which was to send an email with the ad number, no response. I eventually paid for the ad and it's only just last night whilst making some changes I realised the little box that was ticked (something like Vivaprotect) which had covered my own number with one starting with 070.
Ok my fault for not remembering they do this, but worth knowing incase it slips by anyone else. It appears to be an automatic thing that you have to actively find and untick.
Hi Strawberry,
Thank you for your feedback, yes we do have 070's on the site but you can opt out (we are just in the process of updating the tick box to opt in rather than out). I am sorry that you dont seem to have had a reply with regards to the free ad, I look after the es@vivastreet inbox and havent seen this. Please do resend to me and we can upgrade your current ad or offer you a free one for next time - whatever works best for you.
Thanks,
The Vivastreet Team - Finny
Thanks I've resent. Did you ever work out how to include a proper website link?
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Strawberry, as far as I'm aware their system will not allow a direct link on the ads. I asked about it a while back and that is what I was told ::)
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Having abstained from advertising on Vivastreet for a while, but reassured by this thread that things have changed, I went ahead and advertised with all the bells and whistles. Advert approved, no photos removed.
I change location, nothing else, no text change, no photos added, and it goes into moderation for a few hours and I get a message now that photos have been removed. What I don't get is, doesn't the person moderating the photos the second time around feel foolish to be over-riding what a colleague had previously approved? One of the ones removed is me fully dressed as an office secretary!!! In fact, another one is me in lingerie, no "money-shots" showing.
Pru
Hi Pru,
Thanks for getting in contact, I am very surprised that your photos have been removed from what you say they showed? We have been very busy of late and had to bring in some extra heads, but we should still be following the same rules. Can you please email me with the ad ID and the photos and any changes that were made and I will look into this for you and feedback as to what happened.
Thanks,
The Vivastreet Team - Finny
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Strawberry, as far as I'm aware their system will not allow a direct link on the ads. I asked about it a while back and that is what I was told ::)
Hi Stawberry and Lady Lust,
Good news we are currently testing the clickable link solution in some of the smaller categories to ensure it is bug free and wont cause any issues. It will be show towards the top of an ad next to the phone number and email. I will try and get a test ad set up so I can show what it will look like next week and post in the forum and get your feedback. we are hoping to have the final version if all goes well with testing in the next month or so.
Thanks,
The Vivastreet Team - Finny
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Strawberry, as far as I'm aware their system will not allow a direct link on the ads. I asked about it a while back and that is what I was told ::)
Hi Stawberry and Lady Lust,
Good news we are currently testing the clickable link solution in some of the smaller categories to ensure it is bug free and wont cause any issues. It will be show towards the top of an ad next to the phone number and email. I will try and get a test ad set up so I can show what it will look like next week and post in the forum and get your feedback. we are hoping to have the final version if all goes well with testing in the next month or so.
Thanks,
The Vivastreet Team - Finny
I resent the email I sent in January and between me and the Vivastreet team they've now posted the previous ad - so I have two ads running on the same page, one with old details, one I submitted and paid for a few weeks back. What a mess!
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The free repost which is now 'featured' has also included the 070 number and won't let me remove it (I'm also not wanting my phone number on my ad at all) without me paying.
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Having abstained from advertising on Vivastreet for a while, but reassured by this thread that things have changed, I went ahead and advertised with all the bells and whistles. Advert approved, no photos removed.
I change location, nothing else, no text change, no photos added, and it goes into moderation for a few hours and I get a message now that photos have been removed. What I don't get is, doesn't the person moderating the photos the second time around feel foolish to be over-riding what a colleague had previously approved? One of the ones removed is me fully dressed as an office secretary!!! In fact, another one is me in lingerie, no "money-shots" showing.
Pru
This happened to me many times. What one mod allowed the other didn't. Because all have different beliefs is my conclusion of what is and isn't allowed. Talking from experience many times with this problem. Until had enough and put a smart elegant plain jane photo up all covered.
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Just thought I'd clear up the hash of messages I made yesterday.
VS as indicated advised me to forward the email I sent in January. The deal was free advertising for 1 month all you had to do was email them with the ad number - which is what I had done, but when no reply I created another ad with some updated details paid and posted that.
Few days ago I noticed they had applied the 070 number to that paid ad so removed in and also removed my phone number - I am no longer taking new client enquiries by telephone.
Following their post on here and not thinking, I forwarded the email I sent in January which obviously had the previous ad identifying number on it.
They then posted and featured the old ad which had couple of slightly different details on it, the old ad also automatically had the 070 number which was attached to my mobile number..............so I went into modify and tried to alter the information and get rid of firstly the 070 then my own phone number. Each time I tried to change anything it asked me for payment details for the ad. Interestingly the ad had it's photos removed, these had been previous accepted.
So when you looked in my area you got a featured ad with no photo and another ad below in same working name with photos and slightly different details, one had a phone number, one didn't.
Ok some of this mix up was my stupidity not remembering the email from January had the old ad number on it, but if I'd been able to go in and change things a bit it would have been ok. I also thought that VS might notice they now were running 2 ads which were slightly different but guess they were just trying to get an ad up.
I have told them to remove the featured ad, which they now have done.
Partly my own fault for not remembering things had changed since January, but at least it's off now!
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Having abstained from advertising on Vivastreet for a while, but reassured by this thread that things have changed, I went ahead and advertised with all the bells and whistles. Advert approved, no photos removed.
I change location, nothing else, no text change, no photos added, and it goes into moderation for a few hours and I get a message now that photos have been removed. What I don't get is, doesn't the person moderating the photos the second time around feel foolish to be over-riding what a colleague had previously approved? One of the ones removed is me fully dressed as an office secretary!!! In fact, another one is me in lingerie, no "money-shots" showing.
Pru
This happened to me many times. What one mod allowed the other didn't. Because all have different beliefs is my conclusion of what is and isn't allowed. Talking from experience many times with this problem. Until had enough and put a smart elegant plain jane photo up all covered.
Hi Pru,
We have greatly relaxed the rules for photos, I would be happy to take a look at any photos you would like to use and advise if they meet the guidelines. As will anybody else that feels photos have been rejected that meet our rules, please do contact me with your ad id - we can then investigate and speak with the relevant agent. If nobody does get in contact it makes finding and resolving the problem a little harder.
Thank you,
The Vivastreet Team - Finny
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Just thought I'd clear up the hash of messages I made yesterday.
VS as indicated advised me to forward the email I sent in January. The deal was free advertising for 1 month all you had to do was email them with the ad number - which is what I had done, but when no reply I created another ad with some updated details paid and posted that.
Few days ago I noticed they had applied the 070 number to that paid ad so removed in and also removed my phone number - I am no longer taking new client enquiries by telephone.
Following their post on here and not thinking, I forwarded the email I sent in January which obviously had the previous ad identifying number on it.
They then posted and featured the old ad which had couple of slightly different details on it, the old ad also automatically had the 070 number which was attached to my mobile number..............so I went into modify and tried to alter the information and get rid of firstly the 070 then my own phone number. Each time I tried to change anything it asked me for payment details for the ad. Interestingly the ad had it's photos removed, these had been previous accepted.
So when you looked in my area you got a featured ad with no photo and another ad below in same working name with photos and slightly different details, one had a phone number, one didn't.
Ok some of this mix up was my stupidity not remembering the email from January had the old ad number on it, but if I'd been able to go in and change things a bit it would have been ok. I also thought that VS might notice they now were running 2 ads which were slightly different but guess they were just trying to get an ad up.
I have told them to remove the featured ad, which they now have done.
Partly my own fault for not remembering things had changed since January, but at least it's off now!
Hi Strawberry,
I am very sorry for the mistake on your account, one of my colleagues will be giving you a call later to ensure everything is as you need.
Thanks,
The Vivastreet Team - Finny
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I have been very impressed with VS to be honest. Considering renewing my ad.
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Can I ask will Viva Street be doing some thing similar to Adult work regarding a not too pornographic photo?. I don't have one myself on there but just curious?.
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Can I ask will Viva Street be doing some thing similar to Adult work regarding a not too pornographic photo?. I don't have one myself on there but just curious?.
Hi Meetingdiversity, thanks for getting in touch. We have no plans to change our current photo moderation rules (which we only relaxed around a year ago), our rules have always been a 'little' stricter than AdultWork and others in that we don't allow any hard images or nudity below the waist.
We are obviously monitoring any new laws or legislation that comes out and will keep our site well within these boundaries going forward.
Thank you,
The Vivastreet Team - Finny
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I have been very impressed with VS to be honest. Considering renewing my ad.
Hi RR, thanks for the feedback. We are always glad when we have positive feedback from a site user, if we can do anything more to help you renew your ad please drop me an email.
Thank you,
The Vivastreet Team - Finny
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Seriously would be in trouble this week if I hadn't been on Vivastreet.
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Its a pity that viva st can't sort out the problem when you try to make changes on a ipad/ iPhone
At presentI Can see my account but can't edit it or make any changes or pay anything only delete it
If I want to do anything I have to ring up as I'm often changing locations this is a pain in the ass to do
The guy I spoke who was helpful but said at present nothing that he can do as its a bug / software problem at viva st end and they are trying to sort out
I also have had numerous problems when trying to pay on line with the system rejecting several credit and debit cards which I know are in credit and ave a very high credit limit on each on
As I often move location to take advantage of the cheaper featured advertising in some areas its a real pain other ass
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Its a pity that viva st can't sort out the problem when you try to make changes on a ipad/ iPhone
At presentI Can see my account but can't edit it or make any changes or pay anything only delete it
If I want to do anything I have to ring up as I'm often changing locations this is a pain in the ass to do
The guy I spoke who was helpful but said at present nothing that he can do as its a bug / software problem at viva st end and they are trying to sort out
I also have had numerous problems when trying to pay on line with the system rejecting several credit and debit cards which I know are in credit and ave a very high credit limit on each on
As I often move location to take advantage of the cheaper featured advertising in some areas its a real pain other ass
That might be the card provider, I had similar experiences and my card provider would phone 5 minutes later (I've had card fraud in the past).
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Its a pity that viva st can't sort out the problem when you try to make changes on a ipad/ iPhone
At presentI Can see my account but can't edit it or make any changes or pay anything only delete it
If I want to do anything I have to ring up as I'm often changing locations this is a pain in the ass to do
The guy I spoke who was helpful but said at present nothing that he can do as its a bug / software problem at viva st end and they are trying to sort out
I also have had numerous problems when trying to pay on line with the system rejecting several credit and debit cards which I know are in credit and ave a very high credit limit on each on
As I often move location to take advantage of the cheaper featured advertising in some areas its a real pain other ass
That might be the card provider, I had similar experiences and my card provider would phone 5 minutes later (I've had card fraud in the past).
Possibly but It's bloody annoying when you know you have money on the card and they won't accept it
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Its a pity that viva st can't sort out the problem when you try to make changes on a ipad/ iPhone
At presentI Can see my account but can't edit it or make any changes or pay anything only delete it
If I want to do anything I have to ring up as I'm often changing locations this is a pain in the ass to do
The guy I spoke who was helpful but said at present nothing that he can do as its a bug / software problem at viva st end and they are trying to sort out
I also have had numerous problems when trying to pay on line with the system rejecting several credit and debit cards which I know are in credit and ave a very high credit limit on each on
As I often move location to take advantage of the cheaper featured advertising in some areas its a real pain other ass
Hi ParisB, thanks for the feedback. Just to try and address your 2 points;
Payments - We know this can be a little frustrating and sometimes this can be down to the rules we have in place to limit fraudulent transactions, but also as Strawberry mentions sometimes it can randomly be your bank (if this happens we can potentially check with the card team and they can see if it is your bank or one of our rules, feel free to ask for me if this happens). Just to let you know we are working on a credit system at present and this should be available later in the year, which could potentially help solve some of the genuine people that get caught in fraud prevention.
Ad changes / payments on mobile and Ipads - We have to hold our hands up and say we have been a little slow to work on this project, due to over commitments in the business - but this project is now underway and we are hoping it will be live around June / July time. The main reason it wasn't seen as a priority was because all these items work on desktop, but we understand that more and more of our users are using mobiles and tablets which has helped us to push this project forward with the business.
Also the clickable link solution that many of you requested is also in the final stages of being testing and should be available in around a month for all users (if everything goes well). This is is a link to a test ad, any feedback is more than welcome.
http:// adult.vivastreet.co.uk/adult-services+london-n4/test-ad-/94438190
Thank you,
The Vivastreet Team - Finny
[Link edited to make non clickable]
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Its a pity that viva st can't sort out the problem when you try to make changes on a ipad/ iPhone
At presentI Can see my account but can't edit it or make any changes or pay anything only delete it
If I want to do anything I have to ring up as I'm often changing locations this is a pain in the ass to do
The guy I spoke who was helpful but said at present nothing that he can do as its a bug / software problem at viva st end and they are trying to sort out
I also have had numerous problems when trying to pay on line with the system rejecting several credit and debit cards which I know are in credit and ave a very high credit limit on each on
As I often move location to take advantage of the cheaper featured advertising in some areas its a real pain other ass
Hi ParisB, just to let you and all Ipad / Tablet users - you can download a free app called 'Dolphin Browser' and it allows you to open the site in desktop mode with all functionality so a 'work around' until the new project is completed.
Thanks,
The Vivastreet Team - Finny
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after many times when my pics were deleted even if they werent showing nudity, words changed or deleted making my ad being meaningless, many times in past few years when I wasted time exchanging mails with vivastreet team about my ad, this was the last drop:
mail sent to vivastreet on 28 December 2013 @ 18:43:17.
Hi, im trying to repost my ad and it seems something is wrong, I checked the box for 19,99 but when I proceed to payment it shows TOTAL 0 and I cant pay for renewal
Please help, thank you
and the response was:
Dear hotblondie28,
Thank you for your message.
After checking your account, I find that your ads are expired.
I suggest you create new one and you are more than welcome to post on our website.
Feel free to contact me if you encounter problems when posting your ad or if you would like more information about our featuring options.
Please feel free to contact me if you have any further questions.
Have a nice day.
Kind regards,
The Vivastreet Team
I didnt want to create a new ad, I wanted to renew my old one, I still had the option to renew it showing, but I couldnt pay for it. If it was expired, I should have had some warning about that I think. Why I wasnt allow to renew I dont know but after having 2-3 bookings a month from vivastreet, I will not bother anymore with this site, sorry to say this.
You people need some clear internal guide for your team to follow and aply, not mod x allowing a picture and mod y deleting it next day for example.
I am sorry if I seem rude, wasnt my intention, but its a saying where Im from: the wolf may change his fur, but never his actions.
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I didnt want to create a new ad, I wanted to renew my old one, I still had the option to renew it showing, but I couldnt pay for it. If it was expired, I should have had some warning about that I think. Why I wasnt allow to renew I dont know but after having 2-3 bookings a month from vivastreet, I will not bother anymore with this site, sorry to say this.
You people need some clear internal guide for your team to follow and aply, not mod x allowing a picture and mod y deleting it next day for example.
I am sorry if I seem rude, wasnt my intention, but its a saying where Im from: the wolf may change his fur, but never his actions.
Hi Hotblondie28, thank you for your feedback. I have passed your comments onto the Head of Customer Service and the appropriate training will be provided to the agent that altered your ad, as you suggest we do in fact have a very detailed moderation guide and training for agents - but due to human error unfortunately we can not guarantee to get it right 100% of the time.
I will pass the bug you encountered when trying to renew the ad onto the tech team to investigate and we will of course feedback to you, our CS team will attempt to give you a quick call later today and we hope you will let us offer you a goodwill gesture to try our site again and please accept our apologies.
Thank you,
The Vivastreet Team - Finny
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Hey there,
I went to renew my old ad - despite it being there Thursday, on Friday it had completely gone. Bit hacked off because I had to make it VS friendly and I liked the blurb in that ad. I emailed you early on Friday and despite the fact your team are usually prompt at emailing back, I haven't heard anything. I accept its the weekend now, so don't expect a reply until Monday but still, its had an impact as I've now likely got to rewrite it from scratch, upload new photos again etc.
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Hey there,
I went to renew my old ad - despite it being there Thursday, on Friday it had completely gone. Bit hacked off because I had to make it VS friendly and I liked the blurb in that ad. I emailed you early on Friday and despite the fact your team are usually prompt at emailing back, I haven't heard anything. I accept its the weekend now, so don't expect a reply until Monday but still, its had an impact as I've now likely got to rewrite it from scratch, upload new photos again etc.
Hi RR,
Sorry your email didn't get picked up on Friday, we normally answer these within 4-6 hours - but we do have some weekend cover, please can you directly email my colleague Zoe@vivastreet.com and she can try and assist you this weekend.
Thanks,
The Vivastreet Team
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Thanks, will do :)
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It seems sensible that you might endeavour to offer more options of method of payment; other than credit cards. Why are you preventing us from using debit cards such as Maestro etc? I see this as a basic facility.
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It seems sensible that you might endeavour to offer more options of method of payment; other than credit cards. Why are you preventing us from using debit cards such as Maestro etc? I see this as a basic facility.
Hi Libertariana, thanks for the feedback.
I have just checked with our accounts team and we apparently do accept Maestro payments, as they are part of the Mastercard group please select this option at the payment stage. We also accept many of the prepaid cards like Spark, Cash Passport etc.
Its worth letting you know we are also exploring other payment methods such as UKash, if you have any others you would like to see on the site, please let me know and I can pass onto the payment team.
If you do have any issues making payment, please do email me directly es@vivastreet.com and I will be able help you further.
Thank you,
Finny
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It would make things easier if the PayPal was added as a form of payment. Some other sites use it's very convenient. Can this option be thought about adding?.
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It would make things easier if the PayPal was added as a form of payment. Some other sites use it's very convenient. Can this option be thought about adding?.
Hi Meetingdiversity, thanks for the feedback. We do in fact have Paypal on the non 'adult' parts of the website - we have spoken to Paypal in the past about adding them to our 'adult' categories and they have said this is against there t&c's - do you have example of a prominent escort site that do? I would like to pass this onto the accounts team so they can see an example of this integration.
If its only a 'small' company / site they may be taking a risk in breaching Paypals t&c's, which we would not as a business. Otherwise we know in America that Paypal has started to 'dip its toes' in the adult world.
Thank you,
The Vivastreet Team - Finny
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No adult sites that have used more other normal ones.
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No adult sites that have used more other normal ones.
Hi Meetingdiversity, no problem - if we do hear anything on Paypal accepting 'adult' transactions we will of course look to implement this as soon as possible.
Thanks,
The Vivastreet Team - Finny
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No adult sites that have used more other normal ones.
Hi Meetingdiversity, no problem - if we do hear anything on Paypal accepting 'adult' transactions we will of course look to implement this as soon as possible.
Thanks,
The Vivastreet Team - Finny
Paypal don't allow their accounts to be used for actual adult services (meaning we can't use it to take deposits/payments without risking having our accounts frozen and our money taken back) but you're not offering adult services - you're selling advertising. There are plenty of stores selling adult DVDs, sex toys and so on which use it - Lovehoney, for starters - and I honestly can't see what their problem is apart from that they're being even more twattish than usual.
It's your concern entirely if you want to dig your heels in but it's yet more discrimination, and a threat to dump them in favour of somebody else might put the wind up them a bit (and be funny :)).
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Paypal don't allow their accounts to be used for actual adult services (meaning we can't use it to take deposits/payments without risking having our accounts frozen and our money taken back) but you're not offering adult services - you're selling advertising. There are plenty of stores selling adult DVDs, sex toys and so on which use it - Lovehoney, for starters - and I honestly can't see what their problem is apart from that they're being even more twattish than usual.
It's your concern entirely if you want to dig your heels in but it's yet more discrimination, and a threat to dump them in favour of somebody else might put the wind up them a bit (and be funny :)).
Hi Amy, thanks for the suggestion and also the website example. I have passed this across to our finance team and also asked when we last broached the subject of using Paypal in adult.
Will keep you all updated on conversations.
Thank you,
Finny :)
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Hi Vivastreet
I noticed you are online hope you still are when i post this what are the rules with having my personal website address within my vivastreet ad is this allowed? I phoned up yesterday and the person i spoke with wasnt very clear he said i can add my website address to my details i did but nothing shows up on the add its self as far as i'm aware? Thanks in advance for your reply.
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Hi Vivastreet
I noticed you are online hope you still are when i post this what are the rules with having my personal website address within my vivastreet ad is this allowed? I phoned up yesterday and the person i spoke with wasnt very clear he said i can add my website address to my details i did but nothing shows up on the add its self as far as i'm aware? Thanks in advance for your reply.
Hi Lollipopps, you can add in your website address - the only issue is it wont be 'clickable' but the user will still be able to see it and copy and paste if they wish to visit your site. We are working on a clickable solution as per other comments and this should be available in the coming months.
Any problems getting the weblink into your ad please email be direct and I can help.
Thank you,
The Vivastreet Team - Finny
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I shall email you direct then as the person i spoke to advised me not to write my website details in the actual advertisement which is opposite to what you have just said. Thanks for your reply.
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I shall email you direct then as the person i spoke to advised me not to write my website details in the actual advertisement which is opposite to what you have just said. Thanks for your reply.
Sorry you were advised that, did you catch the agents name and I can pass this on as a training issue. Look forward to your email.
Thank you,
The Vivastreet Team - Finny
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Hello
My advert has expired again and I emailed you directly (ats and es addresses) but no reply
Also - if I edit my advert and untick the box for the security telephone it ignores it when I send and reclicks to select using one of your 07 numbers. This is particularly irritating!
Thanks
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Hello
My advert has expired again and I emailed you directly (ats and es addresses) but no reply
Also - if I edit my advert and untick the box for the security telephone it ignores it when I send and reclicks to select using one of your 07 numbers. This is particularly irritating!
Thanks
Hi Megan,
I just checked the es inbox and dont have any emails form you? Could you please resend and I will look into asap for you.
The 070 issue is know, when you modify your ad you have to untick it - its a bug sorry and is being worked on.
Thank you,
The Vivastreet Team - Finny
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Hi Saafe users,
As you may know we have launched a new website to market www. pleasuretomeetyou.co.uk (free to post website) ? its still very early in development and we have lots more features to come but we would appreciate your feedback on the direction we have taken.
The new site has a social feed style element and any updates will result in your ad being moved to the top of the listings. We also have a number of additional features coming out over the next few months such as reviews (client and user), videos and a mobile friendly site.
We would also like to offer all Saafe users that post on our new site, a free feature of their choice on any current Vivastreet ad (worth upto ?99). To take advantage of this offer please email Zoe@pleasuretomeetyou.com with both ad ID?s and the feature you would like on your Vivastreet ad.
The new site is not going to replace Vivastreet in the short to medium term, but with a new standalone adult platform we can respond to feedback and the changing marketplace a lot quicker.
As with any new site it will take some time to get traction and send you quality contacts, but towards the end of the month we will begin marketing efforts.
Thank you,
The Vivastreet Team - Finny
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I have tried but not I phone friendly. X
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I have tried but not I phone friendly. X
Hi LOTM,
The mobile site is not yet completed, it will be in the next month or so - if you email the details over to me I can ask my colleague Zoe to call and help set the advert up for you?
Thank you,
The Vivastreet Team - Finny
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Can't even get my vivastreet advert on. :( I have the money ready to pay you but my iPhone won't let me make a payment because Vivastreet only Desktop friendly. :FF You won't take payment over the phone. :FF I spent time and money finding a desktop computer last night and it let me on to my advert. But when I tried to publish it the content lock of that computer went on. :FF I am on tour in Aberdeen and really want my advert on now. But looks like I won't. You don't make it easy folks do you. I won't get to my own desktop till Saturday. Really think you should be willing to accept payment over the phone until you sort site out to be mobile friendly!!!!!! :FF
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Can't even get my vivastreet advert on. :( I have the money ready to pay you but my iPhone won't let me make a payment because Vivastreet only Desktop friendly. :FF You won't take payment over the phone. :FF I spent time and money finding a desktop computer last night and it let me on to my advert. But when I tried to publish it the content lock of that computer went on. :FF I am on tour in Aberdeen and really want my advert on now. But looks like I won't. You don't make it easy folks do you. I won't get to my own desktop till Saturday. Really think you should be willing to accept payment over the phone until you sort site out to be mobile friendly!!!!!! :FF
Hi LOTM,
Can you give me a call on 0207-186-0982 and I will help you get your ad online, sorry for any issues.
Thank you,
The Vivastreet Team - Zoe
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Once again, can we keep individual cases off the board please? This is a general thread and VS have their contact details clearly posted in their signature for anybody wanting specific advice about their own situations - playing it out on the public board just for the sake of having a rant is inappropriate and contributes nothing of any interest to the rest of us.
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Sorted. Thank you :) :) ;D
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any updates will result in your ad being moved to the top of the listings.
Obviously there has to be some way to order listings, but this will be gamed.
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any updates will result in your ad being moved to the top of the listings.
Obviously there has to be some way to order listings, but this will be gamed.
Hi Xw5,
Initially ads are ordered by post date, however as we would like this site not to be 'static' and have a social / fluid feel - any ads that post a 'status' update (could be a new photo, a new location or even what the posters is up to on the particular day) it will move to the top of the listings. As other people post they in turn will move to the top.
We hope that this will intrest all users of the site as its a free way to boost the visibility of your ad for posters and to keep the most active or available ads for the users.
There are also some other basic filters on the site at the moment, but we plan to add items like 'services' to improve useability and hopefully cut back on time wasters for advertisers.
Thank you,
The Vivastreet Team - Finny
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I prefer the original viva street with the features compared but will try at a later date. Will you phase viva street out in the future as prefer this?. As am so used to it now after a few years. Also why not keep both sites?. An established one. Whether the clients take to it is another story as to being successful. I know say it becomes popular it will be charged for like viva. It is only a new thing so getting interest. But really if it works clients contact me from the same as on viva or will be leaving the new site. So looking at it in the long run new paying escorts could lose. As there is no point paying without a good return. That is the way looking at it. Some others might agree.
I am paying enough viva suits me better.
If viva is successful why change? For a social style look one with a new website. That doesn't look to me like viva at all.
With the new one it looks a bit like fb style with the statuses. I am sure a few clients it will remind them of. Especially if they don't do fb it might put them off. We have twitter etc for status. In the long run not sure about it.
It will be interesting to read about the success.
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I prefer the original viva street with the features compared but will try at a later date. Will you phase viva street out in the future as prefer this?. As am so used to it now after a few years. Also why not keep both sites?. An established one. Whether the clients take to it is another story as to being successful. I know say it becomes popular it will be charged for like viva. It is only a new thing so getting interest. But really if it works clients contact me from the same as on viva or will be leaving the new site. So looking at it in the long run new paying escorts could lose. As there is no point paying without a good return. That is the way looking at it. Some others might agree.
I am paying enough viva suits me better.
If viva is successful why change? For a social style look one with a new website. That doesn't look to me like viva at all.
With the new one it looks a bit like fb style with the statuses. I am sure a few clients it will remind them of. Especially if they don't do fb it might put them off. We have twitter etc for status. In the long run not sure about it.
It will be interesting to read about the success.
Hi MeetingDiversity,
Thank you for taking the time to provide some feedback, to address some of your questions;
Vivastreet being phased out? - dont worry there are no current plans in place to replace VS with the new website, we also have no plans to stop expanding and developing the 'escort' section - in fact we are accelerating the development of the 'escort section' on VS.
As you say we may be able to run both sites in the adult space as they will have a different look and feel, but likewise in the longer term (many many years!) the new site may have developed into a more popular destination.
The new site becoming popular / successful? - we know from reading the Saafe forum (among others) that a lot of people come from time to time with new sites and outright AW clones to try and take some of AW market share (most if not all unsuccessful). We cant guarantee any site will be successful, but we have learnt a lot from VS and EM sites and actually rather than build something that is a copy of existing sites we wanted to try a new spin on things - we hope it will work of course!
We are also planning to market the new site and being an 'adult' only website unlike VS, this makes our lives much easier.
Its worth repeating the new site is not complete, we have many more features to come - which we hope you will like and use as we develop the site. As you mention we do intend to add revenue features to the new site at some point, however the items in the pipeline are more aimed at users than posters.
Hope we have answered your questions so far and thanks again for the feedback.
Thank you,
The Vivastreet Team - Finny
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Received an email to say Vivastreet will be down for about 16 hours on Friday 30th for maintenance. Is there no way you could do something like that on a Sunday. This Friday is Payday for many people so that would be a really bad time to do something like that.
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Received an email to say Vivastreet will be down for about 16 hours on Friday 30th for maintenance. Is there no way you could do something like that on a Sunday. This Friday is Payday for many people so that would be a really bad time to do something like that.
I don't suppose there is any "good" time to do this. There are girls who just work weekends and wouldn't be happy if it went down then.
There is no way to please everyone :(
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Also may help if think about clients will come after Friday. It is good to be on multiple sites. So when this happens is not a problem.
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Received an email to say Vivastreet will be down for about 16 hours on Friday 30th for maintenance. Is there no way you could do something like that on a Sunday. This Friday is Payday for many people so that would be a really bad time to do something like that.
I don't suppose there is any "good" time to do this. There are girls who just work weekends and wouldn't be happy if it went down then.
There is no way to please everyone :(
I know what you mean, but on Payday lol!
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Received an email to say Vivastreet will be down for about 16 hours on Friday 30th for maintenance. Is there no way you could do something like that on a Sunday. This Friday is Payday for many people so that would be a really bad time to do something like that.
I don't suppose there is any "good" time to do this. There are girls who just work weekends and wouldn't be happy if it went down then.
There is no way to please everyone :(
I know what you mean, but on Payday lol!
Hi Everyone,
Sorry for the downtime being on Friday, it couldn't be helped. To give you a little history, Google have bought the building where our main data centre was hosted - so we have had to find a new home for it. This basically means the engineers have to carefully 'unplug' everything, put into on a large truck and drive it to a new home, then 'replug' it back in ;D
We were not the only business to have our DC in this building, but due to the notice and specialised team needed we had to work to a tight timetable.
If you need anymore information please ask me and for updates on progress please follow us on social media channels.
[removed - one link per advertiser].
Thank you,
The Vivastreet Team - Finny
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Will we get an extra day to make up for it? ;D
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Will we get an extra day to make up for it? ;D
Hi LOTM,
Of course we cant have anybody losing out ;)
Even if we are just down for the minimum time (8 hours) - everybody will get a full 24 hours added to all active plans.
Thank you,
The Vivastreet Team - Finny
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My vivastreet account doesnt show up the escort category when posting an ad, but I can search for it? Therefore my ads get taken down for being in the wrong category! .... why is that?
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My vivastreet account doesnt show up the escort category when posting an ad, but I can search for it? Therefore my ads get taken down for being in the wrong category! .... why is that?
Are you using the mobile site? Escort service doesn't seem to show when you try to place an ad on the mobile site, you need to use the desktop.
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Thanks Chrissie, I use my tablet for all my work related stuff so that must be it!! :-/ xx
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Thanks Chrissie, I use my tablet for all my work related stuff so that must be it!! :-/ xx
Hi MissTee,
As Chrissie points out (Thanks!) we don't currently support posting ads on our mobile and tablet devices in the escort category. We are working on this project though and it should be live in the next month or so - we will send out an email update once we are live.
Their is a work around that will allow you to post ads and make changes on your tablet and mobile, you can download a free app called 'Dolphin Browser' (as one example) and it allows you to open the site in 'desktop' mode - which means you have all our normal functionality.
If you have any problems with the work around, happy to discuss on the phone or via email below.
Thank you,
The Vivastreet Team - Finny
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Hey Saafe users, we are running a silent auction to help raise funds for National Ugly Mugs . I have attached the copy but head over to our blog to take part....
Fancy making your ad stand out from the crowd? Then get involved with our fundraising campaign for National Ugly Mugs and win a top notch promotional package!
At Vivastreet, we take your safety seriously. We work with Action Fraud to help report and prevent internet crime and you?ll find lots of practical tips in our adult blog on how to work as an escort safely.
As an escort or masseuse, you?re likely to work one-to-one with clients you meet online and because you do, you are likely to attract unsavoury types and be more vulnerable to theft or violent crime than someone in a ?regular? job.
But, just because it happens it doesn?t mean it has to be tolerated and that?s why we?re lending our support to the National Ugly Mugs (NUM) Scheme.
NUM was launched in 2012 to give anyone who works in the adult industries the opportunity to report clients who are threatening or dangerous.
The service collates any information about offenders, including their mobile phone number and a physical description and sends alerts out to all of its members via text or email for free. They also feed anonymous intelligence to police if, and only if, the victim gives consent to do so.
The overall aim is to help keep sex workers safe and support them if they choose to report to the police to help the police to secure convictions.
The service was funded as a pilot scheme by the Home Office for one year and in that time 296 incidents were reported including sexual assaults, rapes, violence and fraud.
Unfortunately, like many great services, government cuts and economic difficulties mean that NUM is not getting the amount of funding it needs to keep running and while they explore other sustainable funding sources they need support from you to keep their fantastic service in operation.
How to get involved
All you need to do is, Click here to place the bid. You will not be donating this instant, you will only tell us how much you?d be willing to donate. Simple!
If you?re the highest bidder, we?ll let you know that you?ve won and ask you to submit your generous donation online through Just Giving. And, because we?re committed to the safety of anyone who uses the Vivastreet adult services, we will match the total amount raised to the value of ?500!
What will you win
The highest bidders in twelve regions across the country will be awarded with a top notch promotions package. This will raise your escort profile by making your ad stand out from the thousands already listed on Vivastreet and make it more visible to clients.
- Top of the range package on Vivastreet. Includes, 30 days: feature, highlight, repost, VIP
- Mention on Vivastreet Blog
- Mention on Adult Vivastreet Twitter
- Featured in the newsletter
- And a great deal of satisfaction for contributing towards a noble cause.
Terms & Conditions
- Not applicable for ?Change of location? plan.
- Valid only for 1 ad in Escorts & Massages category.
- If you?re the highest bidder, we?ll let you know that you?ve won and ask you to make your donation online through Just Giving. Please send us the confirmation/receipt of your donation at es@vivastreet.com. If we don?t receive the confirmation within 5 days after you?ve been contacted, your bid will be disqualified. In this case, the highest bid will be selected.
This could raise a significant sum of money for a really valuable service. Whether you work as an escort or a masseuse, everyone in any community benefits from tackling violent crime.
Any and all donations are welcome so dig deep. Ask your good clients to dig deep too and together, we can all contribute to improve safety in this field of work.
To find out more about NUM, visit their website or contact the friendly team here at Vivastreet on es@vivastreet.com who can give you more information on how you can get involved. You can also find out the latest updates about the campaign by following us on @VivaAdult_UK. Don?t forget to use @VivaAdult_UK and @NationalUglyMug when you tweet about this. Spread the word!
http:// blog.vivastreet.co.uk/adult/show-your-support-for-national-ugly-mugs-and-win-a-top-notch-promotion-package-on-vivastreet/
Thank you,
The Vivastreet Team - Finny
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Interesting I've already donated a certain amount to them!
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Interesting I've already donated a certain amount to them!
Hi Rosa,
Glad to hear you have already donated to NUM, its a great cause!
If you already place a regular ad on Vivastreet, there is nothing to lose by entering - in fact depending on the level of bidding in certain areas you may well be able to get an advert at a discount! Of course we hope that we will raise a good sum of money for NUM, but ever little helps :)
If you or anyone has any questions about the silent auction please get in touch.
Thank you,
The Vivastreet Team - Finny
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Hi Saafe users,
Just to advise if you use 'PrimeCard' as your payment card as of the start of this month they have updated terms, this means you need to register your name to make online payments with them. You then need to use the exact name registered when making payment on VS.
This is the PrimeCard Link to register your card https:// ext.idt.net/svpeuro/register/home/login/prime/
Please note no other payment options are affected and do let me know if you have any questions.
Thanks,
The Vivastreet Team - Finny
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I'd love to know why my advert that was previously OK'd has just had all the pictures removed when all I did was update the title of the add to say it was the last day of my tour. Annoying is an understatement and it's things like this happening that stopped me using vivastreet previously. I can't moan too much as it's the free trial advert, but it certainly doesn't encourage me to continue using Vivastreet for my next tours. :(
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I'd love to know why my advert that was previously OK'd has just had all the pictures removed when all I did was update the title of the add to say it was the last day of my tour. Annoying is an understatement and it's things like this happening that stopped me using vivastreet previously. I can't moan too much as it's the free trial advert, but it certainly doesn't encourage me to continue using Vivastreet for my next tours. :(
It has happened to me before a few times. What happens is what some allow other workers don't. I even had to simplify my advert making sure this doesn't happen. Touch wood it has been several months untouched even if update. This can be frustrating but with perseverance things will be ok. Their terms and conditions if not followed they remove.
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I'd love to know why my advert that was previously OK'd has just had all the pictures removed when all I did was update the title of the add to say it was the last day of my tour. Annoying is an understatement and it's things like this happening that stopped me using vivastreet previously. I can't moan too much as it's the free trial advert, but it certainly doesn't encourage me to continue using Vivastreet for my next tours. :(
Hi BBW_Cora,
Sorry to hear this. Can you drop me an email at es@vivastreet.com with your ad id number, we can take at look at this for you. It may have been a 'bug' when you modified your ad as opposed to the moderation team deleted images - but we can take a closer look to understand what has happened.
Thank you,
The Vivastreet Team - Finny
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It has happened to me before a few times. What happens is what some allow other workers don't. I even had to simplify my advert making sure this doesn't happen. Touch wood it has been several months untouched even if update. This can be frustrating but with perseverance things will be ok. Their terms and conditions if not followed they remove.
Hi MeetingDiversity,
Sorry if you have had issues in the past, our moderation team should treat all adverts the same. If you have instances where this has not been the case please email me directly and I will investigate. Also if anyone wants to run any ad changes past me first I am happy to help.
Due to human nature we cant always be 100%, but if you do let me know when issues have happened and we can ensure training and feedback is provided to the agent in question.
Thank you,
The Vivastreet Team - Finny
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Hi Finny, I hope you can help me too.
I recently moved and I cant change my post code from my ad, Ive submited two emails to the moderators team in the past week and I have no answer yet.
Ive just send you an email on es@vivastreet.com, thank you for your time, HB.
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Hi Finny, I hope you can help me too.
I recently moved and I cant change my post code from my ad, Ive submited two emails to the moderators team in the past week and I have no answer yet.
Ive just send you an email on es@vivastreet.com, thank you for your time, HB.
Hi HotBlondie28,
I have passed this onto one of our team and they will move this for you in the next hour, on VS normally you have to take a paid option to move postcodes - but as this is just a small move we will action this as a goodwill gesture.
We did have a quick look in the email system and didn't see anything from your registered email address, if you used another please pass onto me and I can check to see what happened.
Let me know if you need anything else.
Thank you,
The Vivastreet Team - Finny
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Thank you for helping Finny, it looks like your contact form built inside the site its not working, I just send another one when I was on the phone with one of your coleagues and he didnt received it at all.
He will look into it and he changed my post code already, thank you.
I also have a suggestion to make, I was told I could change my post code if I choosed the changing location option which is 60 pounds/month.
As I am not a touring escort, never toured and more likely never will tour, I found it odd to have to pay for that option in order to change my location because I moved flats once in the past 5 years.
I didnt paid for that option as your coleague understood that I am not touring and change it himself but it will be good if you can let us change location for free lets say once a year, due to moving flats and not touring.
I hope my english is understandable, thank you.
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Thank you for helping Finny, it looks like your contact form built inside the site its not working, I just send another one when I was on the phone with one of your coleagues and he didnt received it at all.
He will look into it and he changed my post code already, thank you.
I also have a suggestion to make, I was told I could change my post code if I choosed the changing location option which is 60 pounds/month.
As I am not a touring escort, never toured and more likely never will tour, I found it odd to have to pay for that option in order to change my location because I moved flats once in the past 5 years.
I didnt paid for that option as your coleague understood that I am not touring and change it himself but it will be good if you can let us change location for free lets say once a year, due to moving flats and not touring.
I hope my english is understandable, thank you.
Glad we could help and absolutely you are right that just moving homes should not incur the 'touring' feature cost. Its not always easy to build these exceptions to the website quickly and in this case as it potentially happens so infrequently it may not be needed. But we are happy to do this manually going forward for anyone that has moved home.
Thank you,
The Vivastreet Team - Finny
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I had a small move in Belfast and had to pay the full price not fair.
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I had a small move in Belfast and had to pay the full price not fair.
Hi MeetingDiversity,
If it was one small move, then I am not sure who you spoke to at VS and who told you you needed to pay. But if you send me an email I will look into and see if we can offer you a goodwill gesture on your ad (es@vivastreet.com).
I am finishing for the evening now, so will respond in the morning. Have a good evening.
Thank you,
The Vivastreet Team - Finny
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Hi Saafe users,
We just wanted to a post a big thank you to everybody that took part in our silent auction to help raise money for National Ugly Mugs. We are happy to announce that we raised ?550 from bids and Vivastreet is very happy to donate another ?500, making the total donated ?1050 ;D
Thank you again and if anybody has suggestions for other related charities please get in touch!
The Vivastreet Team - Finny
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Finny, it would look better if you manned up and admitted the mistakes. One person can be hit by a bug but the number of people this has happened to is immeasurable. I would be surprised if anyone has NOT come up against this.
I don't know anyone it HASN'T happened to,. Are you going to tell us that we have all been hit with this "bug" when modifying our ads. NO ! If you even tried to, it would just make you look worse. :(
I'd love to know why my advert that was previously OK'd has just had all the pictures removed when all I did was update the title of the add to say it was the last day of my tour. Annoying is an understatement and it's things like this happening that stopped me using vivastreet previously. I can't moan too much as it's the free trial advert, but it certainly doesn't encourage me to continue using Vivastreet for my next tours. :(
Hi BBW_Cora,
Sorry to hear this. Can you drop me an email at es@vivastreet.com with your ad id number, we can take at look at this for you. It may have been a 'bug' when you modified your ad as opposed to the moderation team deleted images - but we can take a closer look to understand what has happened.
Thank you,
The Vivastreet Team - Finny
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Hi LadyLust,
We got directly in contact with Cora to explain that what happened was caused by a bug when she moderated her ads, we have owned up in the past to errors in moderation and would have no issue in saying if that was the case, but in this instance it simply was not.
Mistakes happen from humans in moderation and unfortunately bugs happen as humans code computers and build websites, we understand this is our problem and always 'man up' apologise and address any issues as quickly as we can.
We would like to believe that we provide a very strong customer support team and have an extremely quick turn around on any issues encountered, but we are always willing to listen to constructive feedback when given to help improve.
Thank you,
The Vivastreet Team - Finny
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Aye, Finny, VV aint TOO bad.
Pity its got to happen in the first place though then they wouldnt have to sort out their mistakes and cause us stress while we wait for it to be done.
VV mistakes unfortunately can be costly for their advertisers and that is the bit that annoys me.
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Aye, Finny, VV aint TOO bad.
Pity its got to happen in the first place though then they wouldnt have to sort out their mistakes and cause us stress while we wait for it to be done.
VV mistakes unfortunately can be costly for their advertisers and that is the bit that annoys me.
Hi LadyLust,
Yes we completely understand and empathise. Believe me we have a very large 'bug' and tech team that work on resolving these issues, when new items are released onto the site sometimes this breaks other things which is all part of the 'fun'.
Thank you,
The Vivastreet Team - Finny
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Morning Saafe users,
We have had a few direct messages recently on the forum, unfortunately we cant contact you back as we are classed as an 'advertiser' please try and contact us directly es@vivastreet.com or at the very least include a contact email or number for us in your saafe DM.
Thank you,
The Vivastreet Team - Finny
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You're not 'classed as' an Advertiser, you are an Advertiser, since you are not a sex worker (that we know of) and are only here to have people place ads on your directory site.
As above though, can members please use the email address provided to make direct enquiries, as with all advertisers here? It's the one that appears in the signature at the bottom of every single post after the words 'For specific queries in this forum please email...'
There's a phone number too, for the truly eagle-eyed :D.
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There's a phone number too, for the truly eagle-eyed :D.
;D ;D ;D ;D
Thanks Amy, yes we are an advertiser :)
But as part of the customer service team I dont really see myself like that, more here to help members out with issues.
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Viva street are just getting greedier and greedier. You can now post a link to your website for an additional ?7.99
Considering i pay over ?100 a month advertising with them with the change of location and other features you think that you could include your website for free!
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I was just coming to make a post about the same thing!
At the moment I have my website URL in the text of the advert, I assume this change means that you will no longer be able to include your website without paying?
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Hi SaturnSpirit and Just an Escort,
We have indeed launched the new VS feature allowing a clickable URL, rather than a non clickable addition to the description field. We are sorry that we have had to attach a price to this and thought hard about the price point (this covers extra moderation costs, procedures and the technical development costs).
The benefit to having the clickable url is that its easier for users to visit you site (they dont have to copy and paste) and if you use Google Analytics you will now be able to see how many people have visited your site from VS.
We are actually offering a free 30 day trial to all normal users that have a url included in the ad description field and 3 months to all Saafe members and our Escort focus group.
Please feel free to contact me on the email below.
Thank you,
The VivaStreet Team - Finny
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I was just coming to make a post about the same thing!
At the moment I have my website URL in the text of the advert, I assume this change means that you will no longer be able to include your website without paying?
Morning Finny, can you please answer this question?
Also we should email you for the 3 months free clickable link? What happendes after that, we can put our websites back into the add or we will have to pay?
Thank you.
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I was just coming to make a post about the same thing!
At the moment I have my website URL in the text of the advert, I assume this change means that you will no longer be able to include your website without paying?
Morning Finny, can you please answer this question?
Also we should email you for the 3 months free clickable link? What happens after that, we can put our websites back into the add or we will have to pay?
Thank you.
Hi HotBlondie,
Sorry for not being clearer, you are correct that going forward we will not allow urls in the body description. Allowing the URL in the description was a temporary measure if you remember back to earlier conversation on this thread as we didn't have any feature to accommodate this.
Yes please email me directly and I can ensure that the url is added for you on your current ad.
Thank you,
The Vivastreet Team - Finny
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Thank you Finny.
One more request from me, it is possible to receive a reminding email 2-3 days before the expiration date of an ad?
For example my ad expired on 25th of august and I checked my email on 24th and 27th, meaning I had no ad showing on vivastreet for 2 days.
I know its my fault, but it will help if its possible to send such reminders with 2-3 days before, thank you.
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Thank you Finny.
One more request from me, it is possible to receive a reminding email 2-3 days before the expiration date of an ad?
For example my ad expired on 25th of august and I checked my email on 24th and 27th, meaning I had no ad showing on vivastreet for 2 days.
I know its my fault, but it will help if its possible to send such reminders with 2-3 days before, thank you.
Hi HotBlondie,
You should get an 2 automation emails when your ad is due to expire, one 24 hours before and one on the day. I will see with our tech team if they can trace these are being sent to you or not. Just to let you know we do have the 'auto renew' option on all features that you can select and this automatically renews your ad / features for you - this way you dont have to worry about your ad expiring (you can opt out of this at any time very easily, the same way you opt in).
Its worth noting that if you let your ad expire, it can effect the SEO as it comes off Google - ads that are constantly live are constantly indexed. This just effects your individual ad though and not the overall VS traffic to the escort section.
I am just adding the URL for you now and will email you directly once live.
Thank you,
The Vivastreet Team - Finny
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Hi Finny, I just checked and I didnt had any email about my ad expiring soon, but the email from 25th when it expired. I checked he spam/bulk folders too.
About the renewing option, I didnt use it as I go soon in holiday and I will repost my ad when Im back in october.
If its possible for your team to set that reminding email to be sent 2-3 days before the ad's expiring date would be great for us all.
Thank you.
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Hi Finny, I just checked and I didnt had any email about my ad expiring soon, but the email from 25th when it expired. I checked he spam/bulk folders too.
About the renewing option, I didnt use it as I go soon in holiday and I will repost my ad when Im back in october.
If its possible for your team to set that reminding email to be sent 2-3 days before the ad's expiring date would be great for us all.
Thank you.
Thanks so much for the suggestion HotBlondie. We are looking into creating a new alert that givers 3 days notice and also an 'opt in' text alert, once we have finalised and rolled this out we will communicate to users.
Thank you,
The Vivastreet Team - Finny
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Hello, Is there a reason modifications to adverts are taking a lot longer to be approved than usual? Mine was waiting for 3 days and even then was only approved because I emailed about it.
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Hello, Is there a reason modifications to adverts are taking a lot longer to be approved than usual? Mine was waiting for 3 days and even then was only approved because I emailed about it.
Hi Red KB,
Sorry to hear about this, I will bring this up with customer services on Monday to understand what went wrong. Delays of 3 days should certainly not be happening, we normally aim to moderate all ads within an hour during core times. Can you send me a quick email to es@vivastreet.com with your ad id.
Thank you,
The Vivastreet Team
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I have sent you an email. I made further modifications to my ad which have now been waiting approval since Saturday...
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I have sent you an email. I made further modifications to my ad which have now been waiting approval since Saturday...
Hi Red KB,
I dont see an email in my inbox, can you resend to me es@vivastreet.com and DM on the Saafe forum (we cant reply but can pick up messages).
Thank you,
The Vivastreet Team
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Morning Saafe members,
We just wanted to let you know we have been experiencing some issues with the moderation of ads over the last few weeks, this bug is being investigated and we are hoping a fix will be actioned in the next week or so. Please if you believe your ad has been in moderation longer than a few hours (which is our normal moderation time, give us a call and we can manually find the ad and publish).
The issue is being caused by ads that are modified not appearing in the moderation system, so we cant see them to publish unfortunately.
Sorry for any issues this is causing.
The Vivastreet Team - Finny
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If so how do i go about it? Ive gone onto the website but not sure how to post an escort ad
Thanks xx
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Sassy, I've merged this with their thread both to keep it all together and also so that VS can answer themselves if they want to.
You could try asking them directly - there's an email address and a phone number which you can use in their signature at the bottom of all their posts :).
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If so how do i go about it? Ive gone onto the website but not sure how to post an escort ad
Thanks xx
Thanks for moving over Amy.
Hi Sassy, we don't currently allow ads to be posted on our mobile site which could be why you cant seem to find the correct section. Good news is that our mobile posting is coming early January so anyone that just has mobile devices will be able to post much easier. But if you have a desktop / laptop you just need to click;
Post an ad
Scroll down to Escort and massage section
...and off you go!
Sassy also as you do seem new to VS if you contact me on the email es@vivastreet.com and we can look to give you a free trial.
Thank you,
The Vivastreet Team - Finny
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I did the free trial and loved your site. When I went to renew my ad, I found that the price almost doubled when I went to pay.
I had to send 4 emails to your support team, never once getting an actual answer to my question of why this was happening, and getting patronising answers like 'your free trial has now ended. This means you have to pay' despite never asking why I had to pay as it is glaringly obvious! I also think it's ridiculous that you make girls pay for an auto repost option (which I don't want, by the way) whether they want it or not, and you can't advertise without buying it.
Now I don't use you for advertising, which is a shame.
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You dont have to buy the auto repost option, its not a must.
Untick that option :)
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I did the free trial and loved your site. When I went to renew my ad, I found that the price almost doubled when I went to pay.
I had to send 4 emails to your support team, never once getting an actual answer to my question of why this was happening, and getting patronising answers like 'your free trial has now ended. This means you have to pay' despite never asking why I had to pay as it is glaringly obvious! I also think it's ridiculous that you make girls pay for an auto repost option (which I don't want, by the way) whether they want it or not, and you can't advertise without buying it.
Now I don't use you for advertising, which is a shame.
Hi Curverygal,
Glad you enjoyed the free trial, a little confused about the doubling of prices though as we certainly haven't done this and auto repost is optional too. We do charge differently in different regions which could be the reason for the variance in price?
Also very sorry you seem to have received unhelpful email responses, we pride ourselves on our CS and recently won an award so I can only apologise - could you please forward on these emails to myself and I can investigate and feedback.
Please do drop me and email and we can add a free feature of your choice on the next advert and I can even walk you through the posting process if this helps.
Thank you,
The Vivastreet Team - Finny
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***Guys just a reminder please email us es@vivastreet.com as we cant respond to private messages on the forum thanks***
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I did the free trial and loved your site. When I went to renew my ad, I found that the price almost doubled when I went to pay.
I had to send 4 emails to your support team, never once getting an actual answer to my question of why this was happening, and getting patronising answers like 'your free trial has now ended. This means you have to pay' despite never asking why I had to pay as it is glaringly obvious! I also think it's ridiculous that you make girls pay for an auto repost option (which I don't want, by the way) whether they want it or not, and you can't advertise without buying it.
Now I don't use you for advertising, which is a shame.
Hi Curverygal,
Glad you enjoyed the free trial, a little confused about the doubling of prices though as we certainly haven't done this and auto repost is optional too. We do charge differently in different regions which could be the reason for the variance in price?
Also very sorry you seem to have received unhelpful email responses, we pride ourselves on our CS and recently won an award so I can only apologise - could you please forward on these emails to myself and I can investigate and feedback.
Please do drop me and email and we can add a free feature of your choice on the next advert and I can even walk you through the posting process if this helps.
Thank you,
The Vivastreet Team - Finny
Thanks Finny...I'm impressed that you took the time to reply.
I'll send the emails I received by email later when Im at my laptop - I'm on my phone just now....I am extremely interested to know why I was told that about the auto repost option if it's not the case, so hopefully you can help me shed light on the situation, as I was happy with you until this happened.
CG
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This morning I woke up to find an invoice for ?49.99 for Vivastreet's VIP carousel. I didn't purchase this and in the email are quite few other email addresses for other escorts. I was given a feature free for a month but was certainly not advised I would go on to be charged afterwards. Th ad number referred to isn't even for mine. I have already replied to the email and hope it's just a mistake email.
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Red
Did you notice a box with 'autorenew' towards the end of the advert submission form?I can't remember if it's automatically ticked or whether you have to opt in/out, but I do remember thinking that it would be really easy to enter that option without realising it.
Hopefully you'll get clarification from VS today.
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It's not an auto repost. My ad is even due for renewal for another week and I check all the boxes are unticked anyway.
I think that since the email isn't even for my ad number and contains many other emails addresses is an indication that this has been sent in error.
But yes, hopefully I will get clarification later today.
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It's not an auto repost. My ad is even due for renewal for another week and I check all the boxes are unticked anyway.
I think that since the email isn't even for my ad number and contains many other emails addresses is an indication that this has been sent in error.
But yes, hopefully I will get clarification later today.
Hi Red,
Sorry to hear about this, can you email me over the invoice you received es@vivastreet.com. It sounds like its just an error on the invoice email and you have been sent an incorrect invoice, it is very unlikely to also be any error on the payment system to so I don't think you will have been charged, but happy to double check to put your mind at rest.
The Vivastreet Team - Finny
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Thanks, I have just forwarded it to that email address.
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I did the free trial and loved your site. When I went to renew my ad, I found that the price almost doubled when I went to pay.
I had to send 4 emails to your support team, never once getting an actual answer to my question of why this was happening, and getting patronising answers like 'your free trial has now ended. This means you have to pay' despite never asking why I had to pay as it is glaringly obvious! I also think it's ridiculous that you make girls pay for an auto repost option (which I don't want, by the way) whether they want it or not, and you can't advertise without buying it.
Now I don't use you for advertising, which is a shame.
Hi Curverygal,
Glad you enjoyed the free trial, a little confused about the doubling of prices though as we certainly haven't done this and auto repost is optional too. We do charge differently in different regions which could be the reason for the variance in price?
Also very sorry you seem to have received unhelpful email responses, we pride ourselves on our CS and recently won an award so I can only apologise - could you please forward on these emails to myself and I can investigate and feedback.
Please do drop me and email and we can add a free feature of your choice on the next advert and I can even walk you through the posting process if this helps.
Thank you,
The Vivastreet Team - Finny
Thanks Finny...I'm impressed that you took the time to reply.
I'll send the emails I received by email later when Im at my laptop - I'm on my phone just now....I am extremely interested to know why I was told that about the auto repost option if it's not the case, so hopefully you can help me shed light on the situation, as I was happy with you until this happened.
CG
Just a note for anyone following this thread...I forwarded the emails as requested but have to date had no response..... >:(
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Just a note for anyone following this thread...I forwarded the emails as requested but have to date had no response..... >:(
Hi Curvy Gal,
Sorry but I havent received your emails and I myself look after the es inbox. Can you please DM me your email address via Saafe and then I can send you an email to reply to and hopefully we can get all this resolved.
Thank you,
The Vivastreet Team - Finny
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This morning I woke up to find an invoice for ?49.99 for Vivastreet's VIP carousel. I didn't purchase this and in the email are quite few other email addresses for other escorts. I was given a feature free for a month but was certainly not advised I would go on to be charged afterwards. Th ad number referred to isn't even for mine. I have already replied to the email and hope it's just a mistake email.
Similar has happened to me a few time they say a bug I call it a virus.
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I've given up on viva street as I had problems paying for the ad and the customer service weren't helpful after sending a couple of emails.
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Just a note for anyone following this thread...I forwarded the emails as requested but have to date had no response..... >:(
Hi Curvy Gal,
Sorry but I havent received your emails and I myself look after the es inbox. Can you please DM me your email address via Saafe and then I can send you an email to reply to and hopefully we can get all this resolved.
Thank you,
The Vivastreet Team - Finny
They have sent at my end and are in my sent folder timed and dated so you may wish to check your spam folder. I will PM you my email address, but I'm not holding out much hope as I don't have much faith in you at the moment.
If you do resolve this for me I will of course add comments to that effect to this thread.
CG
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I've given up on viva street as I had problems paying for the ad and the customer service weren't helpful after sending a couple of emails.
Hi Reni,
Sorry to hear that, if you need any more help please feel free to drop me an email and I can look into your payment problem. We have a team in house who can take a bank account payments (as a trial only) if you would like me to pass over your details?
Thank you,
The Vivastreet Team
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The option to auto respond to emails would be awesome. How come viva street does not have that option?
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The option to auto respond to emails would be awesome. How come viva street does not have that option?
Hi A Reed, thanks for the feedback - this option is actually being looked at next year as part of our technical roadmap. Once this is finalised I can then feedback an approximate date, the first projects we are working on in Q1 next year will be a 'services' and hourly rate section.
Thank you,
The Vivastreet Team - Finny
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I think it would be great if the option to view our phone number was at the bottom of the ads rather than to the side. Guys are just clicking on it straight away without even reading what we've written! At least if they had to scroll down to find a number they might read first.
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I think it would be great if the option to view our phone number was at the bottom of the ads rather than to the side. Guys are just clicking on it straight away without even reading what we've written! At least if they had to scroll down to find a number they might read first.
Hi Red KB,
Thanks for the feedback, I will add this to the discussion list with the rest of the team. I just think some users will always call without reading the description no mater where we put the number :-\ if you have other ideas on reducing time-wasters we are happy to look at and review.
You may have noticed that when you log into your accounts we run different questions of the week, these are to gauge how popular changes and new ideas are to our posters and users, we then make a call based on the % weighting.
Thank you,
The Vivastreet Team - Finny
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I just think some users will always call without reading the description no mater where we put the number
Definitely agree!
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I think it would be great if the option to view our phone number was at the bottom of the ads rather than to the side. Guys are just clicking on it straight away without even reading what we've written! At least if they had to scroll down to find a number they might read first.
I agree, it would be much better at the bottom of the ad (I can see now is at the bottom too, well done Viva).
Plus, Ive had emails asking for my phone number. Because they cant see it straight away and some dont know they have to reveal the phone number.
Whats the point in mask it under See Phone Number? I for one dont know :)
Same goes for website link.
It would be easier to be seen as a phone number/website address.
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I think it would be great if the option to view our phone number was at the bottom of the ads rather than to the side. Guys are just clicking on it straight away without even reading what we've written! At least if they had to scroll down to find a number they might read first.
Hi Red KB,
Thanks for the feedback, I will add this to the discussion list with the rest of the team. I just think some users will always call without reading the description no mater where we put the number :-\ if you have other ideas on reducing time-wasters we are happy to look at and review.
You may have noticed that when you log into your accounts we run different questions of the week, these are to gauge how popular changes and new ideas are to our posters and users, we then make a call based on the % weighting.
Thank you,
The Vivastreet Team - Finny
Where is the escort section for ad posts?
I had to post mine in adult entertainment and of course it got suspended.
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I think it would be great if the option to view our phone number was at the bottom of the ads rather than to the side. Guys are just clicking on it straight away without even reading what we've written! At least if they had to scroll down to find a number they might read first.
I agree with this! It's a problem with the Adultwork mobile site: all the punters see is our photo and a phone number. They then call and ask a bunch of daft questions about rates and services. I work very hard to make my profiles as concise and helpful as possible. It's true that some won't read it anyway but if they have to scroll past key words like rates and services they might find what they need and save everyone time.
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I agree, it would be much better at the bottom of the ad (I can see now is at the bottom too, well done Viva).
Plus, Ive had emails asking for my phone number. Because they cant see it straight away and some dont know they have to reveal the phone number.
Whats the point in mask it under See Phone Number? I for one dont know :)
Same goes for website link.
It would be easier to be seen as a phone number/website address.
Hi Hotblondie,
The reason we have click to reveal is so we can track call intentions, this lets us know how our categories are doing in terms on contact rates - it also lets users know how many people have clicked to call, email or weblink to give an approximation of how well the ad is doing. I will discuss the option to remove the top contact details, but worried users may not be able to scroll down to find it if they struggle already ;D
Thank you,
The Vivastreet Team - Finny
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Where is the escort section for ad posts?
I had to post mine in adult entertainment and of course it got suspended.
Hi MiaSg,
We dont support posting on mobile or tablet devices at the moment, this feature will be live in the next few months and is part of our technical roadmap. If you have a desktop computer or laptop you will see this section when you go to post your ad, if you dont have access please drop me an email with your contact details and I can get one of the team to call you and help with the ad creation.
Thank you - The Vivastreet Team - Finny
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I agree, it would be much better at the bottom of the ad (I can see now is at the bottom too, well done Viva).
Plus, Ive had emails asking for my phone number. Because they cant see it straight away and some dont know they have to reveal the phone number.
Whats the point in mask it under See Phone Number? I for one dont know :)
Same goes for website link.
It would be easier to be seen as a phone number/website address.
I prefer this because it means you have a chance potential clients will have read at least some of your details. It also I think stops the number from appearing on google listings - which although it sounds good, wasn't great when one directory showed up numbers in this way, I had a run of very low quality enquiries, they'd not gone into the site so didn't have any details at all.
Hi Hotblondie,
The reason we have click to reveal is so we can track call intentions, this lets us know how our categories are doing in terms on contact rates - it also lets users know how many people have clicked to call, email or weblink to give an approximation of how well the ad is doing. I will discuss the option to remove the top contact details, but worried users may not be able to scroll down to find it if they struggle already ;D
Thank you,
The Vivastreet Team - Finny
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The option to auto respond to emails would be awesome. How come viva street does not have that option?
Hi A Reed, thanks for the feedback - this option is actually being looked at next year as part of our technical roadmap. Once this is finalised I can then feedback an approximate date, the first projects we are working on in Q1 next year will be a 'services' and hourly rate section.
Thank you,
The Vivastreet Team - Finny
Being able to list our services will be very helpful. I had been able to write what I don't offer but now I've been told I can't even do that :(
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Being able to list our services will be very helpful. I had been able to write what I don't offer but now I've been told I can't even do that :(
Hi Red KB,
As soon as we are live with this feature I will let you know, it should be in Q1. With regards to services in your description we do allow these in the abbreviated / acronym format eg OWO, if you have had any problems with this please email me directly with the description you wanted and I can review with the moderation team to ensure all is ok and get published.
Thank you,
The Vivastreet Team - Finny
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A mas questionnaire on viva street is a really good option to get the mass' opinion but sometimes the questions are just disappointing in regards to their connotations.
If we are paying, in my case ?100+ a month to advertise on viva street, I don't mind clients thinking I'm available all the time as I can just take my number off. I would hope other service providers would agree with this?
This proposed 'available today' will just be another money making option for viva street. AW may have this option but at least having a add on AW site is free and displaying your number comes to a max ?30/?31 a month which you can change daily and instantly.... unlike Vivastreet which is ?65+ For a basic advert.
I love advertising with viva street but come on now don't take the mick.
If I'm paying ?100+ for an advert then I don't want to pay extra for being available today as the ?100 should be obvious of my intentions to be available.
Maybe I'm being presumptuous but are you planning on charging for this option like you charge for highlighting, repeat posting, VIP and featuring all more than ?10..... each.
If so, why?
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Oh and one last thing. Your post codes!! I'm in a particular location yet you have me up in another.
When putting up your postcode could we have the option of seeing what area it is listed in. Eg seeing if it's oxford circus, Tottenham court rd or soho. If I could see what it would be listed as when giving my postcode that would be great. My postcode might say one but viva street says another and having to wait till it's been moderated to change it is effort.
We also have the option to deactivate our profile but if we do this then all of our featuring costs still keep rolling. Why not suspending option with the ability to keep our featured days option intact?
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This available today option clients assume we are any way. Maybe a schedule will be good to put in place listing availability. With the available today option what about if we don't opt for it will our ad be listed still?. But still... The VIP Option counts available today out as that stands out in its self. So there is no point in paying for the same thing to be highlighted.
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I feel I already pay a LOT to be on Viva Street - considering the calibre of punters it sends my way, I don't think it's particularly good value for money. AW can cost ?7.50 per day (front page of local area + phone number + "available today"). All of these are things we can pick and choose day-by-day.
If Viva Street had a "Available Today" feature, that would mean not opting to use it will give the message that I am not available - this is an issue that some have experienced on AW.
I'm giving Viva Street another try for another month but I'm not impressed by what I've gotten the first few days and an "Available Today" feature would likely be the nail in the coffin for me.
Don't get me wrong: my phone DOES ring from my VS advert... but the sorts of calls I am getting rarely translate into actual bookings. Clients are unable to search by services, etc., so we're all forced to have that "what do I get for my money" conversation that doesn't really get things off on the right foot.
I am eager to expand my marketing beyond AW, as I resent their monopoly on sex work in the UK. I also know that I need to get out of my comfort zone. That's the only reason I have spent the money to try Viva Street once again. I think PTMU has potential, although it still isn't on par with AW. I think it's a more attractive site and I hope it catches on, but the search capabilities are not quite up to the same level.
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I used to advertised on vivastreet but got pictures deleted that only showed cleavage, no nudity at all. it was ridiculous, especially considering the pictures other escorts were allowed to post.
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I don't know if the rep from Viva Street is still reading this thread or not, but if so, here is what I would say:
If you want to do well long-term, then stop gouging us girls. As I said, Adultwork practically has a MONOPOLY on sexwork in the UK. There are a lot of features that benefit the punters (searchability, verification, etc.) But if you don't attract quality sexworkers, you won't get a reputation as a good place to find a girl and then it will never come close to AW. If you make it easy and affordable for us to advertise, then the clients will find a good choice of girls and it could take off.
I think PTMU is also owned by Vivastreet so maybe that's the angle you're working there. Unfortunately, my phone rings very little from PTMU. If you were to get a good share of that market I would be happy to pay a similar amount of money that I do already to AW.
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Agree with the comments here, especially about the quality of callers from VivaStreet. I didn't bother after a month's free trial. PTMU is much better to use, but I've so far only had two emails from it, and neither led anywhere; not sure how many calls I've got from it though.
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I just got this email from Vivastreet: "We've noticed you're not getting as much response to your ad 'Hot Busty Blonde in XYZ City Centre' as possible. But don't worry, we can fix that for you. The easiest way to increase the calls and emails you get is to take one of our upgrade options. "
I'm not with my Vivastreet phone right now because I'm on tour but I'm just laughing at this. "Oh, dear - your ad isn't working... you should spend more money!"
Like I said - my phone rings just fine. It's just the guys who calls are clueless idiots who make the guys on AW look like sophisticated ladies men.
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I used to advertised on vivastreet but got pictures deleted that only showed cleavage, no nudity at all. it was ridiculous, especially considering the pictures other escorts were allowed to post.
It happened to me a lot of the time. So went back to basics. The only site that seems safe is adult work for the private galleries. Luckily they pass mod each time.
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Hi everyone,
Thanks for all your comments and suggestions, as part of our new roadmap we now ask both users and posters for opinion and to vote on new features we are adding. Of course not anyone is going to agree 100%, but when we see a big % for a feature such as the available today 80% of posters and 85% for users said it would be useful we will look to build this in our future roadmap. Over the past 2 years we have really tried to develop our site and build the community around our adult sections, we are also investing in marketing and growing the site - all these items cost money to build, develop and run so as unfortunate as it is we do have to charge for these features. Vivastreet is a business at the end of the day and like any business we charge for our service.
Vivastreet works very well some people and doesn't for others, which is completely understandable - one of the reasons we offer free trials for new users is so they can try us out and if we deliver a good return on investment they will continue to use us. We believe in the market place we offer a good ROI, which is why the number of ads has grown significantly year on year and also the number of user to our escort site is now at over 5 Million visits a month.
To address some of the other points:-
Picture moderation - Topless pictures are allowed and should not be deleted, as we have said before if you ever have any doubts about a picture I am happy for you to contact us and we can let you know. The rules are just no nudity below the waist and obviously nothing illegal.
Punters - Unfortunately we cant control what the people do when they come to the website and cant really impact on the time waster situation, perhaps we do have a high proportion of these vs other sites? This could be down to the fact that we rank very well in Google. We write many blog posts and articles on best etiquette for punters, but if you have any ideas how we can help on this further happy to listen.
Prices - Actually we have found the opposite, when we have moved some of our sections to free to post the amount of fake profiles, duplicates, profiles with no information and scammers vastly goes up and this in turn causes problems for the users and leads to a decrease in returning users. Since we have made most sections pay to post the quality has vastly improved and punters that use our site know every poster is working, rather than thousands of old profiles. Again for the number of contacts we send, we dont feel prices starting around ?19.99 for an ad is excessive, yes features do cost more but they send more contacts - its a pricing model many sites use.
Pausing ad - This is a good point thanks, if you want to pause your ad currently the features still continue - I will add this to our next meeting and we can discuss if this is technically possible on our site. We are looking into a credit system this year, so this could potentially be part of this project.
Postcodes - Yes do know about this problem and again this is on our tech roadmap for this year. We do always try and find a solution by fixing the issue or using another postcode and I can only apologies for the inconvenience for this.
Private galleries - This project will be started in March and tied in with the credit project, to allow you to also (if you choose) earn money from your private galleries. As they are behind a paywall / sign up verification you will be allowed to post any photos (nothing legal).
Services - we have allowed for a while now people to add services in the acronym format eg OWO, we are hoping from next month to have a services list that you can tick what you offer to try and reduce callers asking if you do certain services.
Pricing - Again we do allow you to put an hourly rate in your ad description, also from next month there will be a pricing matrix that you will be able to put in rates for in and out calls.
Payment on mobile / tablet - this is the big project started last year and should be live for the end of March.
Hopefully caught all your questions / points, we really appreciate the time you all put into writing your frustrations, needs and wants - hopefully by being a site that listens and egnages, we can really help each other develop the site.
I am also only an email away if you need any further help.
Thank you,
The Vivastreet Team - Finny
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Hiya
Thanks for the reply.
I'm not surprised 80% said yes to an available today feature as the first time it asked me I clciked yes. Then sat and thought about it and wishes I hadn't as its a buzz word in this industry and its how you proposed the question that was also biased in your favour. If you asked 'would you like the option to PAY for an available today feature?' Then in my opinion I feel the percentage would have had a more honest and representative response. Currently the only advertisers I feel that would benifit would be the agencies.
I just feel like the question was misleading. Although the question was black and white, the possibility for cost wasn't and that's deceptive, kind of like lying by omission.
Will you consider adding the element of cost to the question? Will there be a cost for this future amendment?
I tottaly understand the concept of charging for your sevices, its what I spout most days on the phone to clients from your site who want a freebie so no qualms there. It's just if your approach is to appear transparent then can the questions asked take into account the fact that their will be a cost for proposed features.
Also there is no option to choose between independents and agencies as a client, could this be a possibility?
Thanks
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Hiya
Thanks for the reply.
I'm not surprised 80% said yes to an available today feature as the first time it asked me I clciked yes. Then sat and thought about it and wishes I hadn't as its a buzz word in this industry and its how you proposed the question that was also biased in your favour. If you asked 'would you like the option to PAY for an available today feature?' Then in my opinion I feel the percentage would have had a more honest and representative response. Currently the only advertisers I feel that would benifit would be the agencies.
I just feel like the question was misleading. Although the question was black and white, the possibility for cost wasn't and that's deceptive, kind of like lying by omission.
Will you consider adding the element of cost to the question? Will there be a cost for this future amendment?
I tottaly understand the concept of charging for your sevices, its what I spout most days on the phone to clients from your site who want a freebie so no qualms there. It's just if your approach is to appear transparent then can the questions asked take into account the fact that their will be a cost for proposed features.
Also there is no option to choose between independents and agencies as a client, could this be a possibility?
Thanks
Morning A R,
Thanks for the extra feedback, we will have a talk about adding cost to the question (its a small space with limited characters, but we can try) and perhaps re-running the survey. We certainly didn't want to weight unfairly the results, although it seems to be a feature people want so if it was offered to pay I am not sure the feature becomes less useful its more do posters wish to pay and see enough value.
Yes I forgot to mention this feature, as we seem to be attracting more and more agencies to the site on top of independents we are looking to implement independent / agency filter for the browsers - similar to how in works in out other categories. It should also be live in a few weeks and will communicate all the changes out to users once live.
We are really excited about the new features and hope all posters in the adult categories will be too.
Thank you,
The Vivastreet Team - Finny
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It would really benefit the clients if indies and agencies were separate - many clients want nothing to do with agencies. An agency should state their status.
I understand that you are in it to make money and I respect that. But you do have to compete with AW if you want this to work long-term. AW does it by charging for various little things and then facilitating the sale of other erotic content like webcam, private gallery, and movies. I know you're not willing to do that so you have to find another way to raise revenue.
?7.50 a day over a month would be more expensive than Vivastreet for sure. However, on AW I can pick and chose which days I want to feature my profile, put my profile at the top of my local area, display my phone number, or say "Available Today." Considering the majority of clients will call within a few hours of wanting to see an escort, this is a very effective way of budgeting my advertising. Even before I added a private gallery (which now more than covers all my costs), I was willing to pay ?7.50 per day.
I'm happy to hear that we can use common acronyms in our description of services. While I can't assume that the majority of Vivastreet browsers know what "CIM" and "OWO" mean, that is a start. I also like that I can now put something about my rates in it.
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It would really benefit the clients if indies and agencies were separate - many clients want nothing to do with agencies. An agency should state their status.
I understand that you are in it to make money and I respect that. But you do have to compete with AW if you want this to work long-term. AW does it by charging for various little things and then facilitating the sale of other erotic content like webcam, private gallery, and movies. I know you're not willing to do that so you have to find another way to raise revenue.
?7.50 a day over a month would be more expensive than Vivastreet for sure. However, on AW I can pick and chose which days I want to feature my profile, put my profile at the top of my local area, display my phone number, or say "Available Today." Considering the majority of clients will call within a few hours of wanting to see an escort, this is a very effective way of budgeting my advertising. Even before I added a private gallery (which now more than covers all my costs), I was willing to pay ?7.50 per day.
I'm happy to hear that we can use common acronyms in our description of services. While I can't assume that the majority of Vivastreet browsers know what "CIM" and "OWO" mean, that is a start. I also like that I can now put something about my rates in it.
Hi Fabulassie,
Thanks for the feedback, yes hopefully the new agency / inde will really help on the site and agree with your logic for the reasons. Its interesting you mention webcams, we have also been building this product last year and hopefully will be launching next month - it wont be all signing all dancing from the get go but we hope we can leverage the adult traffic from VS to drive this product.
Private galleries on a rev share basis is the next big project we want to look at, but probably wont be ready to launch for at least 6 months. Videos we have looked at but want to do galleries first and then see if we can progress to videos.
Understood on the day charging rates, we will discuss to see if this is possible on the site, everything is of course possible but some things may need us to completely rewrite the site which is a very big job we would not look to take on.
Thank you,
The Vivastreet Team - Finny
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My view is any business can not mimic to fine detail to get the same return as a high rated site. One said to me they want to be as big as adult work. It looks unlikely for that to happen sorry but. My point is no one knows what attracts booming business from these well established sites. Unless you are part of the input of creation.
All viva can do is to be the best with their development idea's. It is just like for example escort 1 mimics well tries to escort 2. Expecting the same return. Nothing is guaranteed. We just do the best in our unique way. This is my example.
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My view is any business can not mimic to fine detail to get the same return as a high rated site. One said to me they want to be as big as adult work. It looks unlikely for that to happen sorry but. My point is no one knows what attracts booming business from these well established sites. Unless you are part of the input of creation.
All viva can do is to be the best with their development idea's. It is just like for example escort 1 mimics well tries to escort 2. Expecting the same return. Nothing is guaranteed. We just do the best in our unique way. This is my example.
I agree that sites that try to mimic AW fall flat - seen plenty of those.
What Viva Street has going for it is that it's similar to Gumtree or Craigslist and already gets traffic as a web site. So, it comes up pretty high in Google searches. It does definitely make my phone ring. So, unlike other wannabes who have to start from nothing and somehow get people to take it seriously, Viva Street has plenty of web traffic to begin with. Improving the escort part of the site to provide what AW does in terms of searchability and value for money is definitely within their reach.
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Good morning ladies,
I am pretty new in sharing my opinion , but not new to escorting as well as to this forum.
Myself I prefer Viva than aw. Just getting more jobs from viva! Most of calls, even texts are genuine, yes here I get lots of short notice bookings and most times I do not do them, despite I am in the right mood , and make up.. :))
And I like new profile options, it is more clear, now they can clearly see prices / services and that really helps to attract right clients:)
I had some problems with my advert before and customer service was always helpful.
Yes, advertisement itself here is expensive enough , but for me it works. Sometimes I add paid features, sometimes not , but still doing well with or without them .
It is just my opinion, for different ladies different things work xx
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Just a note for anyone following this thread...I forwarded the emails as requested but have to date had no response..... >:(
Hi Curvy Gal,
Sorry but I havent received your emails and I myself look after the es inbox. Can you please DM me your email address via Saafe and then I can send you an email to reply to and hopefully we can get all this resolved.
Thank you,
The Vivastreet Team - Finny
They have sent at my end and are in my sent folder timed and dated so you may wish to check your spam folder. I will PM you my email address, but I'm not holding out much hope as I don't have much faith in you at the moment.
If you do resolve this for me I will of course add comments to that effect to this thread.
CG
Still haven't got this resolved.....
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Hi Curvy Gal,
I am not sure why we have problems communicating over email, I can assure you I did reply (will resend again now). I think its best we deal over the phone going forward, so we can get this resolved for you? Can you DM me your phone number and we can give you a call today at some point.
Thank you,
The Vivastreet Team - Finny
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Hey, Finny! I spoke to Kate on the phone yesterday about advertising and she told me that you are now requiring adverts to state if they are agency or independent. Well, I just had a look on there and saw that pretty much every advert is designated "independent." I started looking more closely and I saw several that are clearly agencies designated at "independent."
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Hey, Finny! I spoke to Kate on the phone yesterday about advertising and she told me that you are now requiring adverts to state if they are agency or independent. Well, I just had a look on there and saw that pretty much every advert is designated "independent." I started looking more closely and I saw several that are clearly agencies designated at "independent."
Hi Fabulassie,
Thanks for the feedback, we just launched a few new features last week and wanted to ensure all was working well before doing a full communication. We intend to send out a newsletter on Sunday advising that we now offer:-
Indie / agency filters
Pricing fields
Services tick box with items like OWO
On your agency point, we will ask all agencies to update their ads and give them a few weeks grace and then we will look to do this via our moderation team for any that have not yet managed to update. As with any new filters it takes some tome for people to update and start to use, but hopefully these items will help further in the escort category.
Thank you,
The Vivastreet Team - Finny
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Hey, Finny! I spoke to Kate on the phone yesterday about advertising and she told me that you are now requiring adverts to state if they are agency or independent. Well, I just had a look on there and saw that pretty much every advert is designated "independent." I started looking more closely and I saw several that are clearly agencies designated at "independent."
Hi Fabulassie,
Thanks for the feedback, we just launched a few new features last week and wanted to ensure all was working well before doing a full communication. We intend to send out a newsletter on Sunday advising that we now offer:-
Indie / agency filters
Pricing fields
Services tick box with items like OWO
On your agency point, we will ask all agencies to update their ads and give them a few weeks grace and then we will look to do this via our moderation team for any that have not yet managed to update. As with any new filters it takes some tome for people to update and start to use, but hopefully these items will help further in the escort category.
Thank you,
The Vivastreet Team - Finny
I had a feeling it was something like that!
I do like the new tick boxes for prices! I think Kate said something about there being a new tick box list of services offered - whether it's already there or happening soon, I'm not sure.
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I had a feeling it was something like that!
I do like the new tick boxes for prices! I think Kate said something about there being a new tick box list of services offered - whether it's already there or happening soon, I'm not sure.
Yes indeed those tick boxes are live on the site, so you can moderate your ad and add them so they are displayed on your profile. Once we are happy with all the new features and that most ads have added them, we will also make some new search filters for the punters to use.
Thank you,
The Vivastreet Team - Finny
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Morning everybody,
Just to let you know we have just released payment on mobile devices as of last night, so you no longer need to use a desktop or a special browser. This will work across all mobile devices and tablets. If anyone encounters any issues please let me know.
Thank you,
The Vivastreet team - Finny
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Do users who contact us have to be registered with Vivastreet? I've received quite a few emails lately which seem genuine but when I reply I get a delivery failure email in return. Obviously not Vivastreet's problem, but if they were registered in the first place then they would have to use a valid email etc.
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Do users who contact us have to be registered with Vivastreet? I've received quite a few emails lately which seem genuine but when I reply I get a delivery failure email in return. Obviously not Vivastreet's problem, but if they were registered in the first place then they would have to use a valid email etc.
Hi Red KB,
Yes correct users do not need to be registered to send an email, we are working on some options later in the year that should allow you to not display an email or potentially only accept emails from registered accounts - that have the email address verified.
Once we are live we will let you know.
Thank you,
The Vivastreet Team - Finny
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I actually sent myself a test message via my advert on the site. It's been an hour and it's still not come through! I received a message to the email address I used when I sent the message saying that it had been successfully sent. Nothing is in my junk/spam folders. Vivastreet messages do come to my regular inbox but now I'm questioning how long it's taking from a sender posting the message to it actually being received, not very helpful if someone is looking for a booking quite soon.
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The moderators also keep removing my website address from my advert despite the email stating the rules saying this, "Website URL?s are allowed in the description, as long as it is your own site and Does not contain any disturbing content. (Please be aware that no Hyperlinks are allowed)." I have written the link in text with no hyperlink and there is not even any nudity on my site.
Getting very frustrated!
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The moderators also keep removing my website address from my advert despite the email stating the rules saying this, "Website URL?s are allowed in the description, as long as it is your own site and Does not contain any disturbing content. (Please be aware that no Hyperlinks are allowed)." I have written the link in text with no hyperlink and there is not even any nudity on my site.
Getting very frustrated!
Hi Red KB,
Sometimes certain keywords are flagged in messages, which means they are sent to a moderator to review (to cut down on spam) - this could be the reason. I can check for you in the morning with the CS team.
On the URL front please email me at es@ with your ad id and url and I will check to see why this is being removed and feedback tomorrow apologies.
Thank you,
the Vivastreet Team
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Hi,
I think it would be far better if messages didn't go through moderators and we were able to receive them immediately. A delay of hours could be damaging to our business. I'm quite capable of weeding out spam messages myself!
I will email you the ad and url now. It has been approved and disapproved when my ad has previously been modified so I can only think that different moderators are reviewing ads and not fully understanding what a non hyperlinked url is.
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The moderators also keep removing my website address from my advert despite the email stating the rules saying this, "Website URL?s are allowed in the description, as long as it is your own site and Does not contain any disturbing content. (Please be aware that no Hyperlinks are allowed)." I have written the link in text with no hyperlink and there is not even any nudity on my site.
Getting very frustrated!
Hi Red KB,
Sometimes certain keywords are flagged in messages, which means they are sent to a moderator to review (to cut down on spam) - this could be the reason. I can check for you in the morning with the CS team.
On the URL front please email me at es@ with your ad id and url and I will check to see why this is being removed and feedback tomorrow apologies.
Thank you,
the Vivastreet Team
Are you saying that the messages we receive through vivastreet site are being held and read by mods?
Why?
Really?
I dont mind if I get some spam, but I do mind when a mod reads my incoming messages and is revising them hours after the punter wrote them. Meantime that punter goes to another girl, meaning I lose money.
Very interesting is that I didnt know this until Red KB posted on here.
I would apreciate if your site will allow the messages we get to go through without any delay or being read by mods, thanks.
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Neither of the 2 test messages I sent myself yesterday have arrived. All one of them said was, "Hi, Can I make a booking." Nothing spammy there at all. Would explain why I've received emails asking if I can be seen in the afternoon, when it's already the evening.
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I really hope Finny will remove this hold of messages we get asap.
I just begun trusting Vivastreet after not advertising there for more than one year because of the ridiculous way of deleting pics/words and I thought the way of moderation had changed.
But finding about them holding our messages from punters for a pointless moderation, meaning we lost money, its inacceptable.
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One of my test messages has just come through. Almost 13 hours after I sent it. This is really not acceptable.
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Hi Red KB,
The URL you attached doesn't link to a live site, so this is why is would be removed? Can you check the address is correct, I have also emailed to advise.
Thank you,
The Vivastreet Team - Finny
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One of my test messages has just come through. Almost 13 hours after I sent it. This is really not acceptable.
Hi Red KB and HotBlondie,
Let me clarify on the message front, only messages that contain certain spammy phrases or words (that we know spammers use) are blocked and then checked by a moderator. Let me confirm the vast majority of these messages are spam user accounts are blocked.
We do not check all your messages, many many thousands are sent on a daily basis so this would not be possible. everything is automated apart from the very last check which the vast majority of the time is correct and its spam.
I will investigate on your messages however, as they should not be taking so long to come through - once I have more answers for you I will advise.
Thank you,
The Vivastreet Team - Finny
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Hi Red KB and HotBlondie,
I have asked for some examples of messages blocked over the weekend, to give you an idea...
- Pretty lady I really want to fuck you hard xxx, I hope you can pay me?
- Hi baby i m looking for free sex send me u r address
Hopefully you will agree these are not messages that you would want?
Thank you,
The Vivastreet Team - Finny
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Finny, with the best will in the world this is not spam, and it's not for you to attempt to do our screening for us.
The above messages are not from people which I would want to see but that's for me to to decide, not some third party who has appointed themselves as my receptionist without being asked.
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I agree with Amy. I would rather not get those emails but we are used to them. I would much rather get my messages ASAP and screen for myself.
I can't see how those particular messages throw up anything that the computer would flag as problematic.
One potentially useful thing would be if your computer notices the same email address generating lots of identical messages. So, if some twat is sending the same message to dozens of women, perhaps they could get a pop-up telling them that they are no longer allowed to send messages because they appear to be spamming. A guy sending the same message to lots of women is unlikely to be giving money to any of them and they're probably wasting our time. On the other hand, even that may not be appreciated. There are guys who do that AW because they are asking for something stupid. There's a guy who messages every woman asking if she'll take cocaine and do bareback. He is accruing feedback so I think some small percentage of women are taking him up on his offer - as is their prerogative.
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Finny, with the best will in the world this is not spam, and it's not for you to attempt to do our screening for us.
The above messages are not from people which I would want to see but that's for me to to decide, not some third party who has appointed themselves as my receptionist without being asked.
Hi Amy,
Thanks for the feedback and I understand your point completely, I will speak with the tech team and see if this is something that can perhaps be optional by user account. We do 'believe' these messages are spam and some complicated computer algorithm determines this based on number of messages the user is attempting to send in a time frame and types of ads they are replying to etc.
To be fair its used across the site, not just in the adult categories - if there is a consensus on this I am sure we can look to remove from the escort category level. Once I have the options clear wha we can offer I will come back yo everyone.
Thank you,
The Vivastreet Team - Finny
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I agree with Amy. I would rather not get those emails but we are used to them. I would much rather get my messages ASAP and screen for myself.
I can't see how those particular messages throw up anything that the computer would flag as problematic.
One potentially useful thing would be if your computer notices the same email address generating lots of identical messages. So, if some twat is sending the same message to dozens of women, perhaps they could get a pop-up telling them that they are no longer allowed to send messages because they appear to be spamming. A guy sending the same message to lots of women is unlikely to be giving money to any of them and they're probably wasting our time. On the other hand, even that may not be appreciated. There are guys who do that AW because they are asking for something stupid. There's a guy who messages every woman asking if she'll take cocaine and do bareback. He is accruing feedback so I think some small percentage of women are taking him up on his offer - as is their prerogative.
Thanks Fabulassie, I am checking options and will reply. Hopefully we can potentially play with the settings to optimise for the escort section, as I appreciate one size fits all doesn't always work.
Thank you,
The Vivastreet Team - Finny
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One of my test messages read, "Hello, I would like to make a booking." What in that could possibly be spammy?
I would definitely prefer messages to come straight to me with no moderation.
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Hi Red KB and HotBlondie,
I have asked for some examples of messages blocked over the weekend, to give you an idea...
- Pretty lady I really want to fuck you hard xxx, I hope you can pay me?
- Hi baby i m looking for free sex send me u r address
Hopefully you will agree these are not messages that you would want?
Thank you,
The Vivastreet Team - Finny
As the other ladies here already said, those messages you gave us as examples are not spam and its our choice if we answer or not.
I dont quite understand why would you think its normal and ok to moderate and hold them for hours without our knowledge?
I understand you are making an excuse for an old way of doing things on vivastreet but as we all have seen, you and your mods really tried to change thing and make them better for us, the prossies who bring you a nice income and we apreciate that.
But doing things behind our backs its not helping the change, its a prove of the old ways so please take those spam filter out and let us deal with the messages we get, thank you.
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Something I would REALLY like to see from vivastreet is the option to have shorter duration adverts. I usually tour for one week a month and the advert is completely useless in my home town, I get no business from it whatsoever so the change of location is severely bad value for me. I must admit to feeling a little 'stung' when I am using just one week of a ?30-40 advert that lasts a month. I'd be interested to know if other ladies are in a similar situation to me (touring 1 week here and there and effectively wasting 3 weeks of advertising) and whether or not Vivastreet have considered short duration adverts?:)
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Hi everyone,
Just to let you know we have turned off the automated system for messages in the escort section, so by tomorrow all messages will come through and not pass via the automated filters.
We are going to look at some other way to offer this as a service on an account by account level in the future for those who choose.
Thank you,
The Vivastreet Team - Finny
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Something I would REALLY like to see from vivastreet is the option to have shorter duration adverts. I usually tour for one week a month and the advert is completely useless in my home town, I get no business from it whatsoever so the change of location is severely bad value for me. I must admit to feeling a little 'stung' when I am using just one week of a ?30-40 advert that lasts a month. I'd be interested to know if other ladies are in a similar situation to me (touring 1 week here and there and effectively wasting 3 weeks of advertising) and whether or not Vivastreet have considered short duration adverts?:)
Hi BBW Cora,
Thanks for this suggestion, I will pass this onto the wider team for discussion and see if this is something we can add to the 2015 roadmap. We have a few big projects already this year (on top of the ones we have already released), so not sure how quickly we could get round to this:-
Private Galleries on a rev share basis
User picture verification
Available now feature
Thank you,
The Vivastreet Team - Finny
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Hi everyone,
Just to let you know we have turned off the automated system for messages in the escort section, so by tomorrow all messages will come through and not pass via the automated filters.
We are going to look at some other way to offer this as a service on an account by account level in the future for those who choose.
Thank you,
The Vivastreet Team - Finny
Thank you Finny :)
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Hi everyone,
As you know we implemented the message system to try and route out time wasters, but have know turned this off as you seem to want to weed out any yourselves. It got us thinking are there any other ways or suggestions that you think we could implement that would reduce time wasters?
We know from our internal stats that we sent over a million 'intention contacts' in January to the escort section and we can assume some of these will be time wasters, duplicates etc (intention contacts mean clicked to revel phone number or sent an email). The way we track isn't perfect so the number could indeed be much less.
But can we do anything as a site to reduce or weed out these people? Any thoughts appreciated no mater how big or small, whilst I cant promise that we will be able to do them all it will really help with internal discussions on what we can do next for the adult part of the site.
It would also be nice if you could explain the types of time wasters you get from VS and what you think are time wasters. For instance a guy who haggles over price vs a guy that wants a freebee. Are there different levels of time waters.
Thank you in advance and we would like to offer anybody that provides feedback with a free feature of your choosing on your VS ad or if you dont have an ad a 30 day trial.
The Vivastreet Team - Finny
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Since the rates tables went live I've had a few people who clearly don't understand the difference between an incall and an outcall, and insisting on getting my 15 min incall rate for an outcall even though there is clearly no rate entered in the outcall-15 mins section. I'm not sure what the solution is to this, but just a slight annoyance that doesn't usually happen on other sites where clients are a bit more clued up on the terms we use in our work.
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Since the rates tables went live I've had a few people who clearly don't understand the difference between an incall and an outcall, and insisting on getting my 15 min incall rate for an outcall even though there is clearly no rate entered in the outcall-15 mins section. I'm not sure what the solution is to this, but just a slight annoyance that doesn't usually happen on other sites where clients are a bit more clued up on the terms we use in our work.
Hi Just An Escort, thanks for the feedback. Hopefully the users that dont get the in / out call bit will adapt soon. I think we can probably look to do a few items to improve this;
Perhaps a hover over explaining in more detail in / out call
Including an escort terminology guide in our next punter email
I will get these items added to our list and we can review, thanks! Please DM me your account ID or drop me an email with your VS ad ID and the feature you would like and we can get this added for you.
Thank you,
The Vivastreet Team - Finny
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Perhaps an option to enter "NA" in the box would make it clear that there is no rate for that option for the reason of it not being available?
I purposely don't enter in a price for very long bookings on AW and some guys just ask what my rate would be or assume the rate based on multiples of other rates. The truth is, I don't do very long bookings because I don't want to do them. So, I would love to be able to enter in "NA" so they'd understand that.
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Perhaps an option to enter "NA" in the box would make it clear that there is no rate for that option for the reason of it not being available?
I purposely don't enter in a price for very long bookings on AW and some guys just ask what my rate would be or assume the rate based on multiples of other rates. The truth is, I don't do very long bookings because I don't want to do them. So, I would love to be able to enter in "NA" so they'd understand that.
Morning Fabulassie,
Thanks for the suggestion, completely makes sense and will add that to our increasing list. Please DM me or email me for your feature.
Thank you,
The Vivastreet Team - Finny
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Personally I don't think reducing timewasters and unsuitable clients is something you can do, it is something we need to do ourselves, as what is unsuitable for some might be fine for others.
For example lots of us don't accept messages written in text speak but others will.
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I think I mentioned before about removing the option to reveal phone numbers and emails from the tops of the adverts so they are forced to scroll down past our details which they might then read. I think guys just see the reveal phone number and call and email without bothering to read. The options to view this information is at the bottom as well as the top.
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Thanks for the input Caledonia, completely understand your view point.
Red KB yes indeed thanks for that suggestion and we did split test this option a few months back, however is seemed to confuse the users when we monitored how they behaviour on the profile pages and they got a bit lost. I will see if we can make this optional for user if they want to remove or not, will add this to the list.
If you would like a feature, please DM or email myself with your ad id.
The Vivastreet Team - Finny
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WTF is wrong with Viva st Payment
For the past month I have been trying to reset my add up and it constantly refuses to process the payment
I've used 3 cards all that have no problems anywhere else both abroad and the uk all have extremely high limits on them but Viva st keeps refusing it
I had no problems in the past but now it a bloody nightmare
I've contacted the card company they have all assured me that there is no problem with the cards
But viva st insist it's the cards the card company insist it Viva st
I never had this problem last year so what has changed
It's more annoying that the adds can't be saved so each time I have to bloody rewrite it all again
Can someone from viva st please explain
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Could this be a browser cookie issue?
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I don't think so
But what would I need to do if it is a browser problem
Also I've tried on my ipad in the past using the browser recommended by viva st and it still won't go through
Nothing wrong with the cards as I've used them abroad recently and in the uk
I am so pissed off
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I don't think so
But what would I need to do if it is a browser problem
Also I've tried on my ipad in the past using the browser recommended by viva st and it still won't go through
Nothing wrong with the cards as I've used them abroad recently and in the uk
I am so pissed off
Either clear your cookies or use a browser you've never used before (there are Chrome, IE, Firefox, Opera and probably some others that I haven't even thought of. If you have never used any of these, then try it.)
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Hi ParisB,
Sorry you have had some problems, my colleague Neals has been trying to call but got no answer - can you DM me your number if you have another we can try on?
Thank you,
The Vivastreet Team
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Either clear your cookies or use a browser you've never used before (there are Chrome, IE, Firefox, Opera and probably some others that I haven't even thought of. If you have never used any of these, then try it.)
Thank you for passing on the tip Fabulassie, that indeed does work some times to solve the payment problems!
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Thanks - tried Fabulassie tips on clearing the browser and using a different one and it didn't appear to work
However I then used a credit card that I had never ever used before on viva St and amazingly went through
Someone then called me From viva St and I explained what the problem was and how frustrating it was and they promised to sort it out Monday by ensuring that my credit card won't be blocked
Apparently when I used my previous cards they were permanently blocked for some reason by viva St
Person I spoke to today was lovely very professional and has given me a month worth of featuring for free so I am not complaining
Plus it was weekend and this person wasn't officially working but took the time to reply and call. me which was very kind of them
Sorry for my rant earlier - extremely jet lagged and knackered
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Hi guys,
Just a reminder we cant respond to DM's on the Saafe Forum, for information on free trials please email us directly at es@vivastreet.com
Thank you,
The Vivastreet Team
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I am so not happy ever since this upgrade has caused more problems with my ad than did in the 3 years. The latest all my services was removed, only notice when logged in this morning. And all they do is say sorry it is a bug. Well when it costs me money sorry isn't good enough. So now have to check in on them double checking.
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An update about 10 minutes later after modifying with my services. A client came this is how crucial it is for me and my advert. Usually viva offer some sort of free feature but nothing for my loss of earnings. I pay good money so expect to get the service. Or what am I paying for?.
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The issue was rectified with me thank you viva.
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Just messaging on here because seems to be a person otherwise met with auto bots.
My ads photos keep being removed, despite them complying to all rules, the only thing that it COULD be taken off for would be the size & file type but i have no way of finding out which ones where the problem because ALL photos where removed, i can't imagine all photos wern't up to scratch considering they've worked in the past for me. Having a nightmare with it tbh. Hoping to get through to a human to sort it.
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Just messaging on here because seems to be a person otherwise met with auto bots.
My ads photos keep being removed, despite them complying to all rules, the only thing that it COULD be taken off for would be the size & file type but i have no way of finding out which ones where the problem because ALL photos where removed, i can't imagine all photos wern't up to scratch considering they've worked in the past for me. Having a nightmare with it tbh. Hoping to get through to a human to sort it.
Hi Ieaio,
Sorry to hear you are having issues, please send me an email to es@vivastreet.com with your ad id and I can investigate the reason for you or give us a call on 0203 695 8755 for an immediate response.
Thank you,
The Vivastreet Team - Finny
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I have sent you a PM but i'm willing to cut my losses and not bother with viva steet this weekend why is your website so user unfriendly? Wouldnt mind so much if it was free or cheap but its neither! >:(
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Just messaging on here because seems to be a person otherwise met with auto bots.
My ads photos keep being removed, despite them complying to all rules, the only thing that it COULD be taken off for would be the size & file type but i have no way of finding out which ones where the problem because ALL photos where removed, i can't imagine all photos wern't up to scratch considering they've worked in the past for me. Having a nightmare with it tbh. Hoping to get through to a human to sort it.
Same problem!! :FF as well as been stuck in the wrong bloody location!
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I have sent you a PM but i'm willing to cut my losses and not bother with viva steet this weekend why is your website so user unfriendly? Wouldnt mind so much if it was free or cheap but its neither! >:(
Hi Lollipoops,
We cant reply to DM's, for an immediate response please call our CS team on the number below or pop me an email at es@vivastreet.com with your ad ID and phone number and I can ask one of the team to call your directly.
Thank you,
The Vivastreet Team - Finny
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We cant reply to DM's,
It's PMs, not DMs although the net result is the same :).
Just to reiterate, can everybody please try to remember this when they want to contact advertisers? It's easier than most with VS after all (there's a phone number and an email in their sig at the bottom of every single post) but none of them get to use the PM system here so no matter how many you send you're not going to get a reply.
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Is any one getting problems with their ad on viva street. When modify at all?. I did last night the services then my prices are changed. Still try to modify correcting the error twice now and still the same problem. I was only made aware of this when a client phoned me this morning. That is three things changed automatically now without my doing.
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Thanks for posting this. I just checked my ad and my rates have been changed too. Including adding cost for a 15 minute booking that I don't offer!
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So I modified my ad removing the erroneous rates. It was approved but the incorrect rates were put back in! I have emailed vivastreet as my advert now indicates I offer a 15 minute booking and my 30 minute booking is showing a lower rate than I charge.
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I just had the first guy text who seen me before. He said he thought he was getting a bargain. So kindly explained that have never used low amounts. I think this error now is going to attract many time wasters. So behold ladies. :)
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Yup, my remodified ad was approved again and again incorrect lower rates put on.
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Its bang out of order changing fee and services on our ads! I don't do 15mins either and would have kittens if people started ringing for them because my ad was changed by an automated process or an office person with no idea how I work.
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Hopefully tomorrow fingers crossed. When phone them it will be fixed. Some clients will be very happy having a ball. A short loved one bless them. My concern is some clients avoid low prices. So I could be missing out on money here.
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Hopefully tomorrow fingers crossed. When phone them it will be fixed. Some clients will be very happy having a ball. A short loved one bless them. My concern is some clients avoid low prices. So I could be missing out on money here.
Hi Everybody,
We are looking into this issue as a priority, we had a big technical release last week and believe something in that has effected this feature.
Will keep you updated on the progress.
Thank you,
The Vivastreet Team - Finny
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Hi Everyone,
Just to let you know the issue has been identified and the team are working to resolve it (hopefully today), as an apology and goodwill gesture for the issue we would like to offer anybody effected a free highlight on current or next ad. Please email us at es@ or call our CS team to take this offer up.
Thank you,
The Vivastreet Team - Finny
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Please sort out the very annoying bug that when you change a location your prices /rates change
I/we pay a large amount of money to advertise on your website
while it has improved it's a pain in the ass to have to keep checking everything is correct each time you edit / move location
I've had pictures removed that have never been a problem before and now this
with the bloody rates changing each time you make a change
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Please sort out the very annoying bug that when you change a location your prices /rates change
I/we pay a large amount of money to advertise on your website
while it has improved it's a pain in the ass to have to keep checking everything is correct each time you edit / move location
I've had pictures removed that have never been a problem before and now this
with the bloody rates changing each time you make a change
I am having same problem. Everytime I move my location my rates go to ?30 for an outcall for an hour! They just change! I have to double check and refill in the rates again.
Also the picture problems as paris mentioned. I put photos up which are fine in one location, then move my profile to another locations and get an email saying my pictures are against vivastreet t&ts and have been removed! And these aren't any topless or nude photos. Just lingerie and dress ones!
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That's ridiculous that a site that charges so much has so many problems.
I looked at joining the other week but what they wanted me to pay was pure extortion.
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That's ridiculous that a site that charges so much has so many problems.
I looked at joining the other week but what they wanted me to pay was pure extortion.
To be fair you do / can get a lot a decent clients from it
Especially in places like Birmingham london coventry Leicester Leeds it's I've found it works really well
But they need to sort out crap like removing picture /prices for no reason
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That's ridiculous that a site that charges so much has so many problems.
I looked at joining the other week but what they wanted me to pay was pure extortion.
To be fair you do / can get a lot a decent clients from it
Especially in places like Birmingham london coventry Leicester Leeds it's I've found it works really well
But they need to sort out crap like removing picture /prices for no reason
I think this is very hit or miss. My phone certainly rang a lot with it but very few of the callers were people I'd want to see. However, I don't think that's VS's fault. While they are very expensive compared to AW, I would say that their customer service is excellent. True, they have technical issues but they try very hard to resolve them and they're absolutely much nicer to deal with than AW. They fix issues as best they can and they compensate - as seen in their most recent post. They do seem to sincerely listen to us.
I may try them again in a few months if I think some things have changed and there's a chance quality clients will use it. As it is now it's a bit too expensive for me. Even when I paid for AW (bought UKash vouchers) it was better value because you really only paid on days you were working.
HEY VIVASTREET: I would absolutely consider a plan where I could pay by the day or the week, particularly if I were going to a region where I thought it might pay off. In fact, I would likely pay more for "thirty days of advertising" than I would for "one month of advertising."
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Hi Everyone,
Hopefully all the 'bugs' have been resolved now. These tend to happen when we release new features to the site unfortunately, we do a lot of testing before we release items however sometimes things slip through. We do understand this can cause a lot of frustration and we can only apologise and offer goodwill features for the inconvenience.
On the mention of having a lesser duration plans, we cant do this on the front end of the site - however we do have an in house sales team that may be able to negotiate these on a case by case basis. If you would like this please pop me an email es@vivastreet.com with your phone number and email address and I can pass this over.
Thank you,
The Vivastreet Team - Finny
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Hi Everyone,
Just to let you know the issue has been identified and the team are working to resolve it (hopefully today), as an apology and goodwill gesture for the issue we would like to offer anybody effected a free highlight on current or next ad. Please email us at es@ or call our CS team to take this offer up.
Thank you,
The Vivastreet Team - Finny
Could you please put full email address or pm me so I can contact you regarding the free highlight.
Thank you
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Could you please put full email address or pm me so I can contact you regarding the free highlight.
Thank you
Hi Princess,
es@vivastreet.com
Thank you,
The Vivastreet Team - Finny
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This is getting beyond a joke how ironic viva took payment today for my ad then email me saying that need to update my card details. I also spoke with my bank and have the authorization codes. They took payment on the 31st of March and today the 7th of April 2015. I spoke with my bank and even they verified and have the authorization code they used to collect payment. You would think they would have got there act together by now it is clear some thing is not working. So surprise surprise my ad is not published happy days.
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This is getting beyond a joke how ironic viva took payment today for my ad then email me saying that need to update my card details. I also spoke with my bank and have the authorization codes. They took payment on the 31st of March and today the 7th of April 2015. I spoke with my bank and even they verified and have the authorization code they used to collect payment. You would think they would have got there act together by now it is clear some thing is not working. So surprise surprise my ad is not published happy days.
Hi MeetingDiversity,
If you ever have issues like this you should call our CS team direct and they should be able to investigate and provide an immediate response. In no way should you have to wait 7 days for a resolution, in fact over 95% of our CS calls are resolved the same day - I am not sure what approach you have taken but please do call or drop me an email with your details and I can pass directly onto the team.
Thank you,
The Vivastreet Team - Finny
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Finny, thanks for your response to my idea about buying less than one month. I will consider it for future tours, which are usually one week.
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Hi, are vivastreet still offering the first escort ad free?
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Hi, are vivastreet still offering the first escort ad free?
Hi Lacey,
Yes we are, please email me es@vivastreet.com for details.
Thank you,
The Vivastreet Team - Finny
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Has anyone experienced new moderation or a clamp down on the change of locations options?
Currently in conversation with someone from viva street and apparently this is now going to be 'moderated'!
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I keep getting emails telling me to repost my add as it's "falling down the page." OK - I can see that. But, I don't understand exactly what I'm paying another ?19.99 for. Does my unlimited change of location still apply? For that matter, does changing location automatically boost me to the top of a new location and is that why the next day after moving I am asked to boost again?
I have noticed that the phone rings a lot more on the first day or two and then tapers off. But adding another ?20 every three days is just not gonna happen.
Could someone explain all the little extra add-ons? Is there one that will keep me in front of the punters for the full whack and then I don't have to keep giving another ?20? And will those features move with my profile when I move it?
I still am not very happy at all with being put into moderation every time I move. Some girls tour a lot more than I do, and at least I stay a full week wherever I go. But with moderation I have to be careful to time it so that my advert is visible at the right time. I know someone said that I can just call CS during business hours and get it done ASAP but the last time I called I was on hold for a good while.
Does changing rates also trigger moderation? How about paying to bump it - does that trigger moderation?
I am finding Vivastreet is working pretty OK for me. That phone sometimes rings when AW isn't sending me much so I'm willing to keep working with it. But I am paying a lot of money and so I want it to work as smoothy as possible.
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Repost from my understanding is an option it does every so many hours to the top of the listing. And any altering modify to the advert it goes through moderation. Each feature that is paid for works in a unique way from the rest. There is the VIP feature that keeps you on the front page at the top enlarged it last for ten days though.
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I am offered reposting but in an area of only a few profiles it makes no difference.
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I suppose it differs in location as for me viva makes a big difference with repost and vip. Well with vip clients see first before underneath ads mostly. I notice it takes time for business to build up once activated ad etc.
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I went to change my postcode because I'm touring tomorrow. Realised that there was something else I'd like to change in my advert but I can't because it's in moderation limbo. I was delighted to discover that someone is answering the phones on a bank holiday so I was able to get it validated and then I can change it. Shouldn't be too tricky.
Are there CS reps on duty on weekends, as well? Because being stuck in moderation limbo is annoying. At least I was able to call today.
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Hi Everyone,
Sorry for the delay in responding, I had to check what the logic was for the ad position if you take change of location. So basically if you move location and you dont have 'pay to repost' option your ad moves in time order to the period it was initially posted. If you have the 'pay to repost' option then your ad moves to the time slot your ad was last reposted.
...phew..hope thats clear...?
Just to confirm what the all the features do please follow this link:
http:// try.vivastreetads.co.uk/features-explained/
Other questions asked in the thread;
Taking a feature does not move your ad into moderation, only making a change on the details of your ad does.
We do offer customer service over bank holidays and full moderation support (we are looking to automate change of location).
Repost costs - Depending on region "pay to repost' option costs between ?9.99 up to ?44.99 for 30 days.
Fake photos - we check every photo to see if they are just stolen of the internet but we cant identify all fakes and relay on users to flag them as fake and then they are taken down. We are looking this year to implement photo verification, we would look to have 2 levels;
Level 1 - the poster can send over a photo holding up a VS sign with ad ID (maybe a copy of todays newspaper)
Level 2 - If the users chooses they can send over a form of ID (we are testing this at the moment on p2mu. co.uk and is working well)
As always we would be interested in your feedback on photo verification - when we ran the survey an extremely high number of users and punters said they would like this feature.
Thank you,
The Vivastreet Team - Finny
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I will not verify my profile with you,sorry.
I do not wish to send my id on the internet to anyone, I am not verified with adult work and I wont verify with vivastret either.
I am an established escort with my own website so Im not a fake.
Maybe ask to verify suspect profiles who seem to use stolen pics?
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I will not verify my profile with you,sorry.
I do not wish to send my id on the internet to anyone, I am not verified with adult work and I wont verify with vivastret either.
I am an established escort with my own website so Im not a fake.
Maybe ask to verify suspect profiles who seem to use stolen pics?
Hi Hotblondie,
Thanks for the feedback, this is an option we are also discussing. Can I ask if you would consider instead of ID, one of the following options;
A very quick face to face Skype call with a CS agent?
Sending in a 'selfie' with a simple message with your ad ID?
We are very open to exploring other ways we can accomplish this goal that everyone can feel comfortable with.
The Vivastreet Team - Finny
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Those two options sound good to me. If the sign doesn't say "vivastreet" So much the better.
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My skype is personal so its a no no :)
Sending a selfie with a piece of paper yes, but I will wear a mask or sun glasses :)
Thank you for understanding x
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If you have a verification thing, are you going to have the option of displaying the verification photo? On AW, this photo is viewable by default and we have to elect to hide it. Apparently, in the past, glitches have made them visible.
As mine is a photo of me unsmiling with no makeup (as per instructions) holding my passport legible in one hand and my profile number in the other, I am not too thrilled at the prospect of it being viewable to the public. I suppose some girls may like the option to show their verification photo, but I think it should be something they can elect to upload to the profile - not the default for it to be linked to the profile.
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If you have a verification thing, are you going to have the option of displaying the verification photo? On AW, this photo is viewable by default and we have to elect to hide it. Apparently, in the past, glitches have made them visible.
As mine is a photo of me unsmiling with no makeup (as per instructions) holding my passport legible in one hand and my profile number in the other, I am not too thrilled at the prospect of it being viewable to the public. I suppose some girls may like the option to show their verification photo, but I think it should be something they can elect to upload to the profile - not the default for it to be linked to the profile.
Hi Fabulassie,
We had not considered displaying the verification photo and I dont think this is an avenue we would go down for the points you mention. If we did Skype or the selfie the system would not be linked to the photo upload system so a glitch like the AW one could not happen.
HotBlondie - not a problem as long as you match your photos :) ...also verification will not be mandatory but your photos will get a mark / tick in some way with an explanation of what it means.
Thank you,
The Vivastreet Team - Finny
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Not sure if this is the right place to post my issues with Vivastreet. I received a call from a client today who saw my ad on Vivastreet, he asked me if I had any pictures as there are no pictures on my ad and have not been for a week. He said he had seen them a week ago.
I then checked my Vivastreet ad and saw I had no pictures! I had not received any email telling my that my pictures had been deleted. This is terrible service..I don't understand how Vivastreet can have such terrible customer service and why only get these problems with Vivastreet. Usually they email to tell you when a picture is deleted but not this time. Also it makes no sense why the pictures were deleted as they were all tasteful and had been previously approved. I was told by customer services that there must have been a technical error, however I was offered no compensation. I'm extremely fed up with Vivastreet!
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Not sure if this is the right place to post my issues with Vivastreet. I received a call from a client today who saw my ad on Vivastreet, he asked me if I had any pictures as there are no pictures on my ad and have not been for a week. He said he had seen them a week ago.
I then checked my Vivastreet ad and saw I had no pictures! I had not received any email telling my that my pictures had been deleted. This is terrible service..I don't understand how Vivastreet can have such terrible customer service and why only get these problems with Vivastreet. Usually they email to tell you when a picture is deleted but not this time. Also it makes no sense why the pictures were deleted as they were all tasteful and had been previously approved. I was told by customer services that there must have been a technical error, however I was offered no compensation. I'm extremely fed up with Vivastreet!
Hi Lacey666,
Sorry to hear that you have experienced an issue, if photos are ever removed an automated email is sent to the registered email. Although we are not immune to technically glitches, we can clearly see the reasons why a picture would have been removed as our admin records moderator actions on all accounts. If you want to email be directly es@vivastreet.com with your ad id and I can investigate further for you.
Thank you,
The Vivastreet Team - Finny
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I have also had photos disappear in the past without notification but noticed pretty much straight away and uploaded them again. It's usually when Vivastreet is slow and times out and I have to resubmit modifications.
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Is this verification thing going to be rolled out for everyone in the near future?
I don't like it all! I can just about stand it with AW but their site is an adult site and I can only assume all the workers who work for them understand and are involved in that business solely.
Viva is not solely an adult site! Will the people who look at my verification ID also be moderating used furniture adds for example? Training and policies and all that blah blah doesn't stop someone who's been looking at for sale adds of used cars and then looking at my ID and face picture for an adult add being shocked or unprofessional.
That makes me so uncomfortable!
If it was your sister site PTMU or whatever its called then I could understand it but verifying with ViVa then no way!
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Is this verification thing going to be rolled out for everyone in the near future?
I don't like it all! I can just about stand it with AW but their site is an adult site and I can only assume all the workers who work for them understand and are involved in that business solely.
Viva is not solely an adult site! Will the people who look at my verification ID also be moderating used furniture adds for example? Training and policies and all that blah blah doesn't stop someone who's been looking at for sale adds of used cars and then looking at my ID and face picture for an adult add being shocked or unprofessional.
That makes me so uncomfortable!
If it was your sister site PTMU or whatever its called then I could understand it but verifying with ViVa then no way!
Hi AR,
Sorry if I misunderstand your point, but the team that would do the 'photo verification' will be the same team that moderates the escort ads and photos - so there would be no shock or unprofessional behaviour. The main UK CS team has had the same team members for a number of years and they you have very possible spoken to them on the phone.
To address a few other points;
The feature is just being built as part of our new admin system, so it will be some time away.
It will not be mandatory in any way.
You may not even need to send ID and a selfie or Skype chat would suffice.
We dont in any way want to make you feel uncomfortable and happy to address any other questions you may have.
Thank you,
The Vivastreet Team - Finny
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I'm another person who is very unhappy about the prospect of someone I don't know having my face pic and knowing that I am an escort.
Why should they know what my face looks like if I don't know what their face looks like?
Also these days it is far too easy for someone to find out my true identity from a face pic. Who knows what they might then decide to do with that information? If they were twisted enough to use the face pic to identify me, they could be twisted enough to try blackmail or something else dangerous to my personal life.
I know that it's unlikely, but as I don't know who would have access to my details, how do I know how unlikely it it? I also am aware that maybe I'm being paranoid, but so far my paranoia has helped me to keep my work life and my personal life separate.
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I'm another person who is very unhappy about the prospect of someone I don't know having my face pic and knowing that I am an escort.
Why should they know what my face looks like if I don't know what their face looks like?
Also these days it is far too easy for someone to find out my true identity from a face pic. Who knows what they might then decide to do with that information? If they were twisted enough to use the face pic to identify me, they could be twisted enough to try blackmail or something else dangerous to my personal life.
I know that it's unlikely, but as I don't know who would have access to my details, how do I know how unlikely it it? I also am aware that maybe I'm being paranoid, but so far my paranoia has helped me to keep my work life and my personal life separate.
Hi Foxy Roxy,
The verification wont be mandatory, no one will be made to send in a photo or ID.
Thank you,
The Vivastreet Team - Finny
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Sorry prob off topic but as usual I'm trying to put my add on viva St and my cards keep getting blocked so keep having to ring to get through and speak to someone
However this time you have an incredibly sexy mans voice telling me to hang on and be patient it's the only time I've not screemed in frustration please keep him and his voice
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Sorry prob off topic but as usual I'm trying to put my add on viva St and my cards keep getting blocked so keep having to ring to get through and speak to someone
However this time you have an incredibly sexy mans voice telling me to hang on and be patient it's the only time I've not screemed in frustration please keep him and his voice
Ho ParisB,
Sorry to hear you are having card problems again, we can speak with the payment team to try and understand what is going on? Obviously like any company we have certain payment rules in place to limit fraud and these for some reason could be tripping you up. Can you please send me a direct email with your ad id?
Glad you like the new telephone voice over, it was actually done by a member of the UK team - so I will pass on your feed back ;D
Thank you,
The Vivastreet Team - Finny
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Sorry prob off topic but as usual I'm trying to put my add on viva St and my cards keep getting blocked so keep having to ring to get through and speak to someone
However this time you have an incredibly sexy mans voice telling me to hang on and be patient it's the only time I've not screemed in frustration please keep him and his voice
*Sorry for typo!
Hi ParisB,
Sorry to hear you are having card problems again, we can speak with the payment team to try and understand what is going on? Obviously like any company we have certain payment rules in place to limit fraud and these for some reason could be tripping you up. Can you please send me a direct email with your ad id?
Glad you like the new telephone voice over, it was actually done by a member of the UK team - so I will pass on your feed back ;D
Thank you,
The Vivastreet Team - Finny
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Can we please have more options for things like Featuring and Reposting? What I mean is, can we buy smaller blocks or different-sized blocks, of these things. I don't want to repost for thirty days when I am not going to be working each of those days. It would be nice to feature in blocks of five days. Or maybe to be able to do all the things at one go for the same amount of days instead of trying to keep track of which bits have expired.
I've harped on about this, before. One reason that AW is good value for money even if we pay for the various things is that we can choose day by day which things we want to pay for. Don't want to work for a day or two? Take phone number down - then you pay nothing and don't get a bunch of texts and calls to deal with. That sort of thing would make Vivastreet awesome.
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Yet again another problem
I paid for my website link to show but it's not showing and there is no where on the add for me to add it
Spoke to someone who said they will add it but I still can't see it - and I've tried on laptop iPad iPhone and phone and still can't see the website link both in the advert itself and in the bit where I can modify it its just seems to have totally disappeared
Ok so I an see it on the site if I just look for my advert but when trying to moderate / change anything it's not working
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Can we please have more options for things like Featuring and Reposting? What I mean is, can we buy smaller blocks or different-sized blocks, of these things. I don't want to repost for thirty days when I am not going to be working each of those days. It would be nice to feature in blocks of five days. Or maybe to be able to do all the things at one go for the same amount of days instead of trying to keep track of which bits have expired.
I've harped on about this, before. One reason that AW is good value for money even if we pay for the various things is that we can choose day by day which things we want to pay for. Don't want to work for a day or two? Take phone number down - then you pay nothing and don't get a bunch of texts and calls to deal with. That sort of thing would make Vivastreet awesome.
Hi Fabulassie,
Thanks for the feedback, one of the items we are building this year is a stronger feature / pricing section, this will allow us to be more flexible in terms of what we can offer on the payment form. Once this feature is built we can test several options to see what works best for the majority of users and potentially have multiple options.
Thank you,
The Vivastreet Team - Finny
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Yet again another problem
I paid for my website link to show but it's not showing and there is no where on the add for me to add it
Spoke to someone who said they will add it but I still can't see it - and I've tried on laptop iPad iPhone and phone and still can't see the website link both in the advert itself and in the bit where I can modify it its just seems to have totally disappeared
Ok so I an see it on the site if I just look for my advert but when trying to moderate / change anything it's not working
Hi ParisB,
You are not having much luck lately, sorry about that. Can you email me at es@vivastreet.com and i can look into this for you?
Thank you,
The Vivastreet Team - Finny
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Thanks, Finny. I look forward to that. I have noticed Vivastreet is getting more and more attention. I even noticed a lorry-drawn billboard going through the city centre that sort of advertised the adult services. (Didn't state exactly what was on offer, but intimated that one could find a beautiful woman on Vivastreet.) Your profile is getting higher and higher and I think AW's is not. I have no idea how new punters find out about AW. Vivastreet and Backpage are at the top of the searches.
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Thanks, Finny. I look forward to that. I have noticed Vivastreet is getting more and more attention. I even noticed a lorry-drawn billboard going through the city centre that sort of advertised the adult services. (Didn't state exactly what was on offer, but intimated that one could find a beautiful woman on Vivastreet.) Your profile is getting higher and higher and I think AW's is not. I have no idea how new punters find out about AW. Vivastreet and Backpage are at the top of the searches.
Hi Fabulassie,
Glad you saw some of the 'offline' advertising we are testing. We are currently running campaigns in Manchester, Leeds, Bradford and Birmingham will actually start on the 18th May. As you noticed we have to be very subtle in what we can put in the 'offline' world and you should also see us on taxis, poster boards, clubs, newspapers and ad vans (like you saw).
We also have some new features coming to the adult sections later in the year which we hope everyone will like.
Thank you,
The Vivastreet Team - Finny
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Could you do something about email verification?I often receive messages from potential clients which have incomplete or erroneous email addresses entered. This means I cannot reply and all they know is that there is no answer.
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Could you do something about email verification?I often receive messages from potential clients which have incomplete or erroneous email addresses entered. This means I cannot reply and all they know is that there is no answer.
Hi Mirror,
Thank you for the feedback, I will pass this onto the tech team to see what else can be done on email validation.
Thank you,
The Vivastreet Team - Finny
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With facial recognition software and one rogue member of staff, or a determined hacker, even security services, God help us. Face being matched with a facebook or linked in profile. And they could wait I'll never advertise with any site that makes facial verification mandatory.
I have never posted a face picture on any site or profile I have. So what are your staff verifying against? Oh, that's right, my formal face ID with real name on it? Sweet!
xxx
Pru
I'm another person who is very unhappy about the prospect of someone I don't know having my face pic and knowing that I am an escort.
Why should they know what my face looks like if I don't know what their face looks like?
Also these days it is far too easy for someone to find out my true identity from a face pic. Who knows what they might then decide to do with that information? If they were twisted enough to use the face pic to identify me, they could be twisted enough to try blackmail or something else dangerous to my personal life.
I know that it's unlikely, but as I don't know who would have access to my details, how do I know how unlikely it it? I also am aware that maybe I'm being paranoid, but so far my paranoia has helped me to keep my work life and my personal life separate.
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Watch out for fake emails and texts pretending to be from Vivastreet
We?ve been made aware there?s a phising attack going on. Someone is sending a text message to Vivastreet users saying that the ad payment is failed and to send the number your credit card details.
Just to reassure you, Vivastreet will never, ever ask you to email or text your username, password and certainly not credit card details.
If you get an email or text please get in touch with our customer service team so we can share the information with the police fraud squad.
Please let any of your friends that aren?t on saafe know.
Thanks
The Vivastreet Team
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Finny, I got an email saying that you "miss me" and talking about my advert expiring, please renew in two days. Followed the link to renew and sure enough, my ad is good until 3/8/15. You might want to check that there's not some glitch sending out emails telling people that their ads have expired! I'd just paid for mine and was worried!
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Finny, I got an email saying that you "miss me" and talking about my advert expiring, please renew in two days. Followed the link to renew and sure enough, my ad is good until 3/8/15. You might want to check that there's not some glitch sending out emails telling people that their ads have expired! I'd just paid for mine and was worried!
Hi Fabulassie,
Thank you for informing us, can you email me on es@vivastreet.com with your ad id and I can check with the tech team to see if there is a problem. Sorry for the inconvenience.
Thank you,
The Vivastreet Team - Finny
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Finny, I got an email saying that you "miss me" and talking about my advert expiring, please renew in two days. Followed the link to renew and sure enough, my ad is good until 3/8/15. You might want to check that there's not some glitch sending out emails telling people that their ads have expired! I'd just paid for mine and was worried!
Hi Fabulassie,
Thank you for informing us, can you email me on es@vivastreet.com with your ad id and I can check with the tech team to see if there is a problem. Sorry for the inconvenience.
Thank you,
The Vivastreet Team - Finny
I've just done so... you may want to turn off your "I'm out of the office" auto reply. :)
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Hi Saafe,
We just wanted to let you know Vivastreet is launching a new cam service. Let me tell you why it?s a little different from the others out there...
We?re focussing on private bookings, not a free for all room making people beg for tips or privates. You can concentrate on giving your customers a brilliant experience as you know they?ve already picked you because they like what they see.
You can keep on the usual sites you work and then pop over to camstreet.co.uk when you've got a confirmed booking.
Any problems creating the account call us on 03030313490 or email michelle@camstreet.co.uk and we?ll get you up and running in no time.
You will also be able to ad a free link on your escort profile to your new cam profile once you are registered and live if you email myself back. If you like their is also a private gallery option where you can set a number of credits to unlock.
Sign up here bit.ly/camstreetsignup
We are just asking users to sign up at this point, before we start to push traffic from the adult parts of our site. We expect the traffic to ramp up as more advertising goes live over the coming month.
Thank you,
The Vivastreet Team
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I'll add this, since we're here (also posted in Media section).
Vivastreet have been a big help in trying to raise funds for National Ugly Mugs, and have already raised some in the past - now NUM has been nominated for the Charity Times awards, but the tickets are very expensive and they don't want to use Ugly Mugs money to pay for the team to attend the awards ceremony. If they don't attend though, they won't win.
To help rustle up some cash so that hopefully the whole NUM team can go along, Vivastreet are holding a silent auction where fifteen people can win a top price ad, and all details are here: try.vivastreetads.co.uk/uglymugssilentauction/
Let's help the NUM folk get out of the office for a bit :).
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Hi Saafe,
We just wanted to let you know Vivastreet is launching a new cam service. Let me tell you why it?s a little different from the others out there...
We?re focussing on private bookings, not a free for all room making people beg for tips or privates. You can concentrate on giving your customers a brilliant experience as you know they?ve already picked you because they like what they see.
You can keep on the usual sites you work and then pop over to camstreet.co.uk when you've got a confirmed booking.
Any problems creating the account call us on 03030313490 or email michelle@camstreet.co.uk and we?ll get you up and running in no time.
You will also be able to ad a free link on your escort profile to your new cam profile once you are registered and live if you email myself back. If you like their is also a private gallery option where you can set a number of credits to unlock.
Sign up here bit.ly/camstreetsignup
We are just asking users to sign up at this point, before we start to push traffic from the adult parts of our site. We expect the traffic to ramp up as more advertising goes live over the coming month.
Thank you,
The Vivastreet Team
BRILLIANT. Thank you for this. It - on the face of it - looks like cammodeldirectory and livecammodelshows etc...although I was just presuming the sessions would be via Skype/Yahoo, if not, will you be providing a cam encoder? Also, what payment methods will you have in place to pay us and what percentage would you take?
Thanks!
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BRILLIANT. Thank you for this. It - on the face of it - looks like cammodeldirectory and livecammodelshows etc...although I was just presuming the sessions would be via Skype/Yahoo, if not, will you be providing a cam encoder? Also, what payment methods will you have in place to pay us and what percentage would you take?
Thanks!
Hi Cat,
Answer from The CamStreet Team below;
Yes, we provide a cam encoder (called justcamit), which takes care of all of the monitoring etc. This is downloadable in the signup process, and also has step-by-step setup instructions as well as a support person available should you get stuck. This software also works on mobile and tablet. We pay a very nice and healthy headline rate of 60% to you via bank transfer.
If you have any other questions please feel free to email michelle@camstreet.co.uk directly.
Thank you,
The Vivastreet Team
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BRILLIANT. Thank you for this. It - on the face of it - looks like cammodeldirectory and livecammodelshows etc...although I was just presuming the sessions would be via Skype/Yahoo, if not, will you be providing a cam encoder? Also, what payment methods will you have in place to pay us and what percentage would you take?
Thanks!
Hi Cat,
Answer from The CamStreet Team below;
Yes, we provide a cam encoder (called justcamit), which takes care of all of the monitoring etc. This is downloadable in the signup process, and also has step-by-step setup instructions as well as a support person available should you get stuck. This software also works on mobile and tablet. We pay a very nice and healthy headline rate of 60% to you via bank transfer.
If you have any other questions please feel free to email michelle@camstreet.co.uk directly.
Thank you,
The Vivastreet Team
Thanks! I am glad to see it's JCI (JustCamIt), I like their software and usability.
I will be emailing michelle now as I have encountered an error page when uploading my docs.
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Would love to particpate in the auction problem is that Vivastreet doesn't have a location/city that is accurate for my post code (post codes close to me, including searches for the nearest town end up in a completely different area and a county which is a 1 hour drive away), we've discussed this and they say 'hard luck' that's the way their geographical database works.
Perhaps I should just donate without bothering about an ad! ::)
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Would love to particpate in the auction problem is that Vivastreet doesn't have a location/city that is accurate for my post code (post codes close to me, including searches for the nearest town end up in a completely different area and a county which is a 1 hour drive away), we've discussed this and they say 'hard luck' that's the way their geographical database works.
Perhaps I should just donate without bothering about an ad! ::)
Hi Mirror,
I am not sure who you spoke with in the CS team who said 'hard luck' but can you email me over the details of the geo / postcode issue and I can pass to the tech team to look into.
Thanks you,
The Vivastreet Team -Vini
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It was by email to the es@vivastreet address, so I am a bit reluctant to use that again!
I have this morning emailed that same address re the NUM auction and received an out of office until 23rd July reply.
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Finny, how will this affect the girls who already use justcamit for directcam on AW. Will two boxes or whatever you call it, be necessary with the two different log ins.
Just curious.
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Finny, how will this affect the girls who already use justcamit for directcam on AW. Will two boxes or whatever you call it, be necessary with the two different log ins.
Just curious.
Hi Lady Lust,
I have the following form the cam team...
You would still use the exact same justcamit software and you'd just have to use separate login details when signing in to justcamit (you can select additional 'profiles' in the login tab) Those additional details you'd need for Camstreet are available during the signup process.
Hope this helps!
Thank you,
The Vivastreet Team - Vini
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Hi guys,
We spoke with Alex @ Ugly Mugs and if you dont want to enter the competition for a free ad, you can of course donate via there just giving page and include a note it towards the charity award ;D
https:// www.justgiving.com/uknoswp/Donate
Thank you,
The Vivastreet Team - Vini
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Also sorry for the out of office, Finny is on vacation and I am looking after the es inbox.
Vini
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I haven't yet been able to sign up to camstreet - been trying since I got the email from Vivastreet a few days ago - due to a PHP error on the profile page. It doesn't look like anyone else is having much luck either as the same 15 profiles are still on the performers page. I am in contact with a member of their support so hopefully I can get signed up soon!
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I haven't yet been able to sign up to camstreet - been trying since I got the email from Vivastreet a few days ago - due to a PHP error on the profile page. It doesn't look like anyone else is having much luck either as the same 15 profiles are still on the performers page. I am in contact with a member of their support so hopefully I can get signed up soon!
Hi Just An Escort,
Sorry for any teething problems on sign up, hence the soft launch. We have passed on your comments to the CamStreet team included Michelle to try and rectify the issues.
Thank you,
The Vivastreet Team - Vini
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I'm extremely annoyed! I have paid a LOT of money to advertise. Today I went to renew my "featuring' and I've been told that my ad is too explicit.
What have I done wrong? Well, apparently you can't have the words at the end of your advert: "I DO NOT ENGAGE IN UNPROTECTED INTERCOURSE."
I've called CS and I think it's OK. She said it was an error. I think they just removed that line from my profile. Because saying that I DO NOT have unprotected sex is "explicit."
At best, this is the second alarming "error" email I've received this week.
I think VS has infinitely better CS than adultwork, but we also pay a massive amount of money and such "errors" are deeply annoying.
And I'm not saying "I'll suck your cock and drink your jizz for ?140." All I'm saying is "I don't have unprotected sex." It would be nice if that weren't flagged as problematic.
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In the same way they have advised me that they can't correct the error in their location database. Real pity when VS are trying to get up there with the big players. I also know that customers for any of their ads searching in my area will be getting results which are also way out.
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I have been following this thread with interest and am going on tour shortly but based on others comments I think signing up with you will be a complete nightmare!
There are obviously problems with multiple locations (which I need) payments, text being rejected, cards being declined.
There are no such problems with AW. I need a professional advertising service and I am not convinced I will get it.
Where are the positive comments/experiences?
How can you possibly compete with AW in terms of customer service?
What if I can't post my ad during office hours because I have a civvie job and there is a problem? (Which based on previous posts is highly likely).
Why should I have to e-mail when it's your problem.
Surely getting it right first time round is what a competent advertiser does?
I can see no benefit to advertising with you until people start saying you are getting it right.
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SM, I don't use Vivastreet either (having tried it briefly years ago and found the callers horrendous), but to compare them unfavourably with Adultwork and most especially their customer service when you haven't even tried them is just silly.
Adultwork is a dedicated adult site with experience in advertising prostitution, webcamming and so on - Vivastreet is a general classifieds site with a prossie section; it's more useful to compare it with newspaper ads than purpose built directories. They certainly do make cock ups, but so do AW and theirs are often worse - ask the people who have suddenly had their ads deleted without being told why or whose ID/face pictures have appeared publicly all of a sudden. Nor do VS demand ridiculous amounts of personal information from new advertisers.
They also have a dedicated email and phone line for people to call who are having problems, which is more than AW have ever had; their customer service for anything that can't be neatly covered by a couple of ticked boxes is a joke. Of course people are going to post here if things go wrong, but like everything else more people tend to complain about the bad than praise the good and it can make things look a bit skewed. There's really no need for the above when you haven't even tried it.
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I agree: Vivastreet is very good at customer service. It's annoying when they have glitches but they are always easily fixed.
The only real issue is that the quality of callers is somewhat undesirable but everyone has different experiences with that.
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Then I shall try it and see how it goes and hopefully post a positive review.
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The only real issue is that the quality of callers is somewhat undesirable but everyone has different experiences with that.
My experience was one of wanting to sever my own head with a chainsaw within about an hour of switching the VS phone on, and I advertised in the papers for years so I'm no stranger to the phone-numpties :D.
That's the only reason I don't use it - it's certainly not the site :).
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My experience was one of wanting to sever my own head with a chainsaw within about an hour of switching the VS phone on, and I advertised in the papers for years so I'm no stranger to the phone-numpties :D.
That's the only reason I don't use it - it's certainly not the site :).
;D ;D sorry I shouldn't laugh but very funny Amy!
Thank you all for your comments and feedback and to try and help answer some of the points;
@Sensualmilf if you haven?t used Vivastreet before you can test us out on a free 10 day no obligation trial. Just email me for details at es@vivastreet.com
Time wasters ? we know we may get more than our fair share; this is the trade off with being ranked well on Google it brings lots of new business but also lots off potential TW?s.
Several options you can use to reduce this, just use our web link and don?t display a telephone number on our site. So all the traffic filters through and can be tracked via google analytics.
Take the Vivaprotect number (this is like marmite you love or hate it), as the user is charged for the call and told they will be they are much less inclined to call just for a cheap thrill.
We hope many of the new options we have added like prices and services will help cut down, but we cant make the visitor read unfortunately.
Bugs and problems on the site ? as you are constantly adding features to the site to improve on what we have, this tends to cause some things to break and is very normal in development world. We do try to minimise these but bugs do pop up and cause problems which we try to rectify as soon as we can.
If we did no development to the site, we would have fixed all the bugs a long time ago as if you don?t change the site code you don?t cause things to break.
Touring ? we do offer an option to move you location as many times as you want within the month and this is called ?unlimited change of location?.
Our moderators work between the hours of 7am to 10pm so your right outside of these hours the location wont update until the next morning. Due to the extremely low number of requests outside these hours it would not be efficient to extend the hours at this time.
Moderation mistakes ? we track and have targets for the mistakes the moderators make and I can say that last month out of all the ads published in the escort section we made mistakes on 1.5% of them. Our service level should be below 0.5% so we are massively missing our targets and this is mainly due to the fact the escort section has grown very quickly and we are having to train and recruit many more moderators to come on board and new people take some time to get to grips with our rules. It?s our problem so we can only apologise and we are working hard to get below the target in the next few months.
Sorry for the long post! But if you have any other questions do feel free to email me es@vivastreet.com
Thank you,
The Vivastreet Team - Vini
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I have e mailed you as requested but you are out of the office until 23rd.
I look forward to hearing from you in due course.
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Thanks Vini :)
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VIVASTREET - Horrendous customer service!
Okay, I have been using vivastreet since I started last December, and found them to be good but as others say the punters a bit hit and miss.
However, 2 weeks ago I was in Glasgow for 3 days and it was kinda quiet, so I thought I would put a short term ad on for ?39.99, I paid with a new credit card (standard replacement for one about to expire), but after the payment window, where it goes to your bank security check where you enter letters from your password, the screen went white each time and I was unable to complete the payment. I contacted my account manager at viva and she said it maybe because it was a new card, she would get her manager to look into it, can I pay any other way?? I tried the card 2 more times both ended up with 'white screen' again and I couldn't input my security code.
Okay, so this resulted in 'no ad' for me.
The following week, someone finally got back to me at viva and said "sorry for the delay in getting back to you but we have billed you 3 x 39.99 and so we have put your ad on and can offer to upgrade you to cover the extra payments?"
I said "no I don't want that, I want a 3 x 39.99 refund as I'm not in Glasgow, I'm now in Dundee, I don't want the ad"
That's fine they said we have now changed the ad to Dundee and published it.
I said no, that wasn't want I requested, can you please get a manager to deal with this, I asked for a refund, I don't want the ad now, I want a refund.
Finally 'Neelam' an account manager contacted me 2 days later and said she would get back to me asap when she had spoken with the accounts department.......that was last Friday, yesterday she contacted me and said "accounts department have confirmed they refunded you 2 x 39.99".
Losing the will to live (is anyone still reading at this point????) I said no I want the initial payment refunded as well.
Last night she came back to me and said, no we cant give you that back as we are able to offer to publish the ad even if it is a few days later than it should be............(er, yes, 2 weeks actually!)
I congratulated her on her astounding customer service skills in offering me a different ad to the one I booked and calling it the same thing to keep ?40 of my money for something that I didn't ask for.
The upshot of this is that I will NEVER go back to vivastreet again and now have to contact my credit card company for a chargeback after 2 weeks of dealing with vivastreet and wasting my time emailing numpties over this.
What an absolute shambles.
Customer service - zero.
Happy customer - none!
:FF
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Hi FoxyLady,
I have investigated based on the feedback you have left and just to confirm 2 payments were refunded when you made the initial complaint. As you have included some more information that was not provided to Neelam we have made the call to refund the 3rd payment back to you in this instance.
Neelam will make contact with you in the next hour to confirm the details and we are very sorry for the inconvenience caused. If any member feels that they have a genuine complaint with what they have been told by the CS team, do please email us at es@vivastreet.com and we are happy to investigate further. We cant say we will always agree, but sometimes with more information provided we can look at a resolution.
Thank you,
The Vivastreet Team - Vini
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Really???
That's very strange, I have now received an email from Neelam with an absolute turnaround of her email yesterday, saying she is refunding the initial payment.
There was actually no information that I wittheld from her at any point.
Frankly, if you think I want to write anything more on the matter 'to anyone' you are sadly mistaken. It seems to me that every person who has dealt with this has been desperate to keep as much of my money as possible, every step of the way, despite not having fulfilled what I paid for.
Perhaps that is something you can take up with your staff training? As I certainly would never, ever use vivastreet again after being treated so shoddily by all concerned.
As for Neelam, to call herself 'customer service' anything is beyond a joke.
I will certainly look elsewhere for ads in future.
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Really???
That's very strange, I have now received an email from Neelam with an absolute turnaround of her email yesterday, saying she is refunding the initial payment.
There was actually no information that I wittheld from her at any point.
Frankly, if you think I want to write anything more on the matter 'to anyone' you are sadly mistaken. It seems to me that every person who has dealt with this has been desperate to keep as much of my money as possible, every step of the way, despite not having fulfilled what I paid for.
Perhaps that is something you can take up with your staff training? As I certainly would never, ever use vivastreet again after being treated so shoddily by all concerned.
As for Neelam, to call herself 'customer service' anything is beyond a joke.
I will certainly look elsewhere for ads in future.
Hi FoxyLady,
As mentioned in the above post, we re-looked at the case with the extra insight you provided on touring. You dont need to do anything or write back to us so dont worry an the refund will be processed.
We have taken on board the lessons from this case and will be updating our processes internally so these types of issues are dealt with in a different way going forward. Once again we do apologies and do completely understand your frustration.
Thank you,
The Vivastreet Team - Vini
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Thank you Vini, I am just grateful that after 2 weeks of nonsense with people at viva, someone finally comes along with the voice of reason, saving me from having to contact me credit card company.
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My experience so far:
After being put off by the various complaints I gratefully accepted Vini's offer of a free trial.
I found posting my ad very easy and was impressed by the high quality pictures on the site, so thumbs up there. I am happy to report that my VS phone has rung constantly AND with genuine enquiries that have led to bookings for my tour. At this stage it is potentially bringing in more business that AW is and I have only ever relied on AW so this has been a bit of an eye opener.
As long as the interest and bookings continue to roll in, I will continue my advertising for the remainder of my tour. I had heard that VS works well in the area I am planning to visit in my first week and realise that this may not be the case for the remainder of my tour as what works in one area may well not work in another; however I am happy not to have all my eggs in one basket, solely relying on AW for my business.
As far as timewasters are concerned I have put in bold on my ad that I don't respond to texts (as I was getting some stupid stuff) and they have stopped. I now just have to add that I don't answer withheld numbers ;D
Thank you Vini and I will report back after the first week with some more facts and figures to help people make an informed decision on advertising.
SM
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I've been using Vivastreet for a while now and I think its great, it works really well in my area and when I have toured and asked for a week's package they have sorted me out quick and easy, never had a problem what's so ever.
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Vivastreet has been fantastic in Northern Ireland. More clients came to me from there than E-I or AW put together. Since having the link on it has reduced the TWs.
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The same for me too viva rocks in Belfast.
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Finny, hope you had a nice holiday.
Just wanted to ask, now that VS has JCI will users be offered IM on it too as with AW?
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Finny, hope you had a nice holiday.
Just wanted to ask, now that VS has JCI will users be offered IM on it too as with AW?
Hi Lady Lust,
I had a lovely holiday thank you for asking, small typhoon but all adds to the adventure ;D
Re your comment I checked with the cam team and in the near future it is not on the roadmap, but potentially something for next year depending on how well the site developers. We will keep you updated on progress.
Thank you,
The Vivastreet Team - Finny
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Has anyone received the email sent out today which makes out that VS will be paying "your NUM membership fees"?
NUM membership is free, so why is VS wording an email that makes it sound as if they are giving their advertisers something which is free to anyone no matter where they advertise or even advertise at all?
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Could we see email Mirror please?
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Here's the content (it's only missing the headline part which inexplicably says 'We're got you covered' - I assume somebody was asleep at the switch when they knocked it together), with thanks to the lady who forwarded it to us as I don't advertise on VS:
Amazing news! Vivastreet is now going to be paying for you to have membership to the essential National Ugly Mugs service.
The National Ugly Mugs service is all about keeping people who work in our industry safe, and providing them with the support they need following an encounter with a threatening or dangerous individual. You can choose to get a text message or email when someone dangerous is operating in your area.
Now, every single person with a live ad on Vivastreet will get their membership of National Ugly Mugs paid for by us. That's the deal. As long as you keep your ad on Vivastreet, we'll keep paying for your fees for Ugly Mugs. Simple.
We think the service is so important for your safety, we're paying your membership fees.
All you need to do is register for service and we'll take care of the rest.
You can register here.
Love
The Vivastreet Team
PS We'd love it if you helped spread the word about this by forwarding this email to your friends, or sharing it on Twitter or Facebook. Just click the handy buttons below.
A formal complaint will be winging it's way to them as soon as I've calmed down a bit. I suggest they think very carefully about how they big themselves up on here in the future, since my tolerance for their relentless threadbumping has dropped to zero, and that's where it's going to be staying. And people think that we have no shame.
Vivastreet, I recommend you sack whoever thought this might be a good idea, because unless you withdraw it and apologise I guarantee it's going to do you some damage. I only hope it doesn't adversely affect Ugly Mugs.
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If I had to venture a guess, I would think that it started with VS agreeing to pay NUM what NUM estimates it costs to do what it does for that many subscribers (although there are no fees, it costs money that I think comes from grants and donations.) Like, as a corporate sponsorship donation. And then somewhere along the line something got twisted and whomever wrote that email thinks that they're paying fees that the escorts would be paying.
If that's the case, then I think VS could have done something effective, helpful, AND good for their public image by saying that they're going to donate X amount for every advertiser and that they've set up an easy way for each advertiser to be enrolled in the NUM alerts.
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I've no doubt that's what's happened, but what they're doing (making regular donations, just as many other people and organisations do without feeling the need to make it part of their publicity machine) is not the same as what this email drop is not only implying, but actually saying ('paying membership fees', when there are no membership fees). It's sharp practice at best, and a cynical, misleading and downright disingenuous cunt's trick at worst.
The inference is that people paying the handsome advertising rates to be listed on their site who then register for Ugly Mugs are going to get something that others registered are not, the aim being to polish their image and get even more money out of us. They could have made a simple statement about being proud to support National Ugly Mugs (which is indeed run entirely on grants and donations) and put a banner link up - this is not just disgraceful, it's embarrassing.
Better still, they could have donated money because they want to help a good cause, and then just shut the fuck up about it like most of the people who have put their time, effort and money into the scheme over the last five years manage to.
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To be honest I thought this was very unreal vivastreet implying they pay ugly mugs for each escort who advertises with them. Since when? what contract do viva street have with ugly mugs?. If I know then might be able to understand where viva are coming from. Viva talk like we should be grateful when really viva should be grateful we advertise with them paying our hard earned money for years. I do hope viva gives a good explanation for this?.
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I have been gobsmacked, but not completely surprised.
VS have however come on here claiming to be our friends, whilst improving their service and getting a lot of free promotion for themselves although to be fair they have taken quite a bit of criticism.
Whilst their classified site works for a lot of their customers, I have had continued issues with something that really is a basic requirement. Yes I have had one or two isolated very good bookings from them, but for me it's not worth it especially when they can't get something fairly essential correct and I know it doesn't only affect me and isn't restricted to the Escorts section(it's across their whole site). I also get the feeling at times that VS think they are doing us a favour. We are the customers who pay for what is a comparably expensive service. When I update on AW the updates are instant and their database and options are as accurate as you can get.
So it's great for a bunch of you who happen to be in a certain area for whom it does work, but those who don't fit their software (which has huge errors in it) are just told to shove off. ::)
I don't know what's going on here but it feels as if VS are milking their donation. The email they sent out has made it look as if NUM is a chargeable service, when in actual fact it's a free to all service.
It could make some service providers think that they are getting something additional with their ads, when that isn't the case.
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Hi all,
I?ve read the posts here and wanted to try and clarify something for you all.
Vivastreet contacting us a while ago to see how they can help us with funding and help us raise awareness. They are donating to NUM every month on behalf of sex workers advertising with them. As most of you know, NUM is a free service but it's one that is constantly facing the threat of closure due to lack of funding. It will always be a free service for sex workers but for a while we've been trying to encourage those sex workers that can afford to make small contributions as well as organisations and advertising sites to help us out. Just a few have.
This is an essential lifeline for us as a charity to continue to exist but to also meet the increasing demand. Every text alert we send out costs us money.
Possibly the email should have said ?donation? rather than ?fee? but semantics aside, we are grateful that they are working with us to reach more sex workers and making donations on behalf of people advertising on their site. They have also fund raised silent auctions and blog posts and links to us. They have been working with us for over a year and the fact that they're making a contribution for every sex worker registered with them is a big step. I only wish that more escort advertising sites agreed to do the same with the money you pay them for adverts.
NUM has been extremely successful but to keep growing to meet the demands for our services and send the alerts we need to raise money and this is a huge help..
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With respect Alex, they have no way of knowing how many of the sex workers registered on Vivastreet use Ugly Mugs or vice versa, assuming that they don't have access to the NUM database. The claims made and language used in this email were outrageous, misleading, completely inappropriate and clearly written for no reason other than to bang on about how great they are; most people here would just be happy if they got their very expensive ads right. Who exactly do they thinlk this 'donation' money comes from?
I'm also fairly sure it wasn't them who spent a significant chunk of their Sunday explaining to worried people that a/ Vivastreet have not 'bought' National Ugly Mugs, b/ National ugly Mugs are not introducing a membership fee and c/ Nobody is obliged to advertise on Vivastreet to use NUM (and thank God for that).
I'm sure they didn't mean any harm, but this sort of completely ill-judged idiocy isn't doing NUM any more favours than it is them. And I'll still be making that complaint as soon as I get to a laptop.
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Oh the silent auction when does that actually finish? I sent off an email to enter and received zero acknowledgement only a vacation reply, even though VS were actively posting on here.
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So it's a legit relationship.
But VS got some chimp to write the mailout? :-\
It sounds completely dishonest.
I'm not incline to trust or advertise with VS now.
I agree with Amy unless they have UM database
there is no way they can do what they suggest.
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Hi everybody, sorry for causing this confusion with the email.
It should have said ?donation? and not ?fee?. Hands up, our fault. It totally shouldn?t have said that.
This will be corrected in the next version of the email.
Just to respond to a couple of points here and hopefully address some of the questions;
We?re offering to make a donation for every single advertiser on the site. This is opt in. It will work like this:
We will send an email to current advertisers once a month, asking them to register for National Ugly Mugs. NUM get sent this list of people who are happy for us to cover their donations, this will be de-duped against the existing NUM list. No nefarious exchange of anyone?s personal data is happening. Honest!
We will be offering to pay a donation to NUM for every person that has a live ad on the site. Currently this is over 4,000 people. It is opt in, so if you do not want us to make a donation on your behalf, there is no obligation.
We?re just trying to work out a way to give NUM a regular, monthly ?lifeline? as Alex put it, to make sure they can keep up their essential work.
Again, apologies for using the word ?fee? rather than ?donation? and the confusion this caused. This will not happen again.
Thank you,
The Vivastreet Team - Finny
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Oh the silent auction when does that actually finish? I sent off an email to enter and received zero acknowledgement only a vacation reply, even though VS were actively posting on here.
Hi Mirror,
Thank you for taking part in the auction, the end date is the 31st August and we will aim to let winners know within a few days.
We did send an email to all people who took part and I can forward on if you PM or email me at es@vivastreet.com with your details.
Thank you,
The Vivastreet Team - Finny
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I see but still if vs are going to donate any way free of charge for escorts. Why do escorts need to opt in?. When we already have with UM. If I want to donate will. Thought so soon to do as a one off but nothing to boast about. Vs get my money enough as it is. They want more from us.
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I see but still if vs are going to donate any way free of charge for escorts. Why do escorts need to opt in?. When we already have with UM. If I want to donate will. Thought so soon to do as a one off but nothing to boast about. Vs get my money enough as it is. They want more from us.
I think what they are saying is that for every person advertising with VS they'll make a donation of a certain undisclosed amount.
Because they can't get a few things accurate for my ad I'm not currently interested in continuing, and will be withdrawing from the silent auction - a high placement flashy ad is not going remove the issues.
I've donated to NUM in a way that is much more useful for both them and myself, and I've a good idea it's a lot more than VS would chuck their way for me continuing to advertise with them. Win win.
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I see but still if vs are going to donate any way free of charge for escorts. Why do escorts need to opt in?. When we already have with UM. If I want to donate will. Thought so soon to do as a one off but nothing to boast about. Vs get my money enough as it is. They want more from us.
Hi meetingdiversity, thanks for your reply.
New people get into the industry every day. Not everyone has heard of National Ugly Mugs (sadly), so we want to make sure that everyone has the chance to stay as safe as possible by letting everyone that advertises on Vivastreet aware of the invaluable service National Ugly Mugs offers.
We?re not making any money out of this, we are donating on behalf of the advertiser from our own budget. The difference, really, with our donations is that it is long term, and brings NUM month by month funding that continues to grow each month.
You need to opt in because some people do not want us to donate on their behalf, also, you need to register for National Ugly Mugs separately, we cannot just pass your data to them because of Data Protection laws.
It?d be great if we could just take all 4,000 + advertisers and opt them into National Ugly Mugs and give a donation for everyone, but the law doesn?t allow that.
We send all new advertisers an email and also post the information at the top of the page when people post an advert to try and raise as much awareness about their excellent work as possible. The more people that sign up, the more people will be safe.
Hope that answers your questions. If you have any further questions don?t hesitate to post here, or email us directly.
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I'd have thought it might be a good idea to send an apology email which clears up the error and makes VS's position and their relationship with NUM clearer.
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I'd have thought it might be a good idea to send an apology email which clears up the error and makes VS's position and their relationship with NUM clearer.
Hi Mirror,
Thank you for the suggestion, we will indeed be sending an updated apology email tomorrow to clear any confusion we caused - it certainly wasn't our intention.
The Vivastreet Team - Finny
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I'm late to the party because it's been a busy day, but
we will indeed be sending an updated apology email tomorrow to clear any confusion we caused - it certainly wasn't our intention.
good. Can somebody please forward a copy when this goes out.
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Found out that my photos have suddenly disappeared from my ad, no warning. Only found out when a guy making an enquiry asked my why no photos on my profile. I check my ad almost daily and hadn't done so this morning. Phoned the help line, turns out they had my watermark website address across them.
These have been on my ad intermittently for couple of adverts now. Pity they've never been picked up in the moderation process and that at a time when I'm short of time (always seems to happen that way), that I'm having to dig out the unmarked versions.
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I have been previously told that I can include my website address in my advert text as long as it's not in hyperlink format. However, as usual, inconsistent moderation has meant that it has been removed.
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Even a simple update like changing the text on my ad can lead to problems. So now I am very cautious when doing. So its not surprising others have problems with viva. What some mods accept others won't just how it goes in life. The best thing to do to ensure is phone them when changes are made. Hopefully this helps.
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I have been previously told that I can include my website address in my advert text as long as it's not in hyperlink format. However, as usual, inconsistent moderation has meant that it has been removed.
Website link has to be in the special box, as a link and paid for in addition to usual ad fee.
I do pay for the website link, have done for the last few ads, but the rule is no link anywhere else and that's where I fell foul. I had also assumed that because the ad had been through their moderation at least 3-4 times with those photos, that they were ok.
They've told me it's because the rules changed earlier this year ( I have advertised with them since then! ). Anyway along with other issues it's just one more thing tipping me away from renewing.
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I'm not very happy with Viva Street.
I stopped advertising with them after my complaint last year (which was never resolved btw). I recently started again after gettiing an email offering me free upgrades if I placed a basic ad, I placed the ad then emailled in to get my upgrade but everyone is denying all knowledge of the offer?
Seems like I've been conned a bit tbh.
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Hi Curvygal,
Thank you for informing us, can you email me on es@vivastreet.com with your ad id and I can check with the team to see if you are eligible for the offer. Sorry for the inconvenience.
Thank you,
The Vivastreet Team - Finny
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Hi Curvygal,
Thank you for informing us, can you email me on es@vivastreet.com with your ad id and I can check with the team to see if you are eligible for the offer. Sorry for the inconvenience.
Thank you,
The Vivastreet Team - Finny
Thanks, I've sent it.
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Hi Curvygal,
Thank you for informing us, can you email me on es@vivastreet.com with your ad id and I can check with the team to see if you are eligible for the offer. Sorry for the inconvenience.
Thank you,
The Vivastreet Team - Finny
Thanks Finny for resolving this for me so quickly this morning.
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I'm not very happy with Viva Street.
I stopped advertising with them after my complaint last year (which was never resolved btw). I recently started again after gettiing an email offering me free upgrades if I placed a basic ad, I placed the ad then emailled in to get my upgrade but everyone is denying all knowledge of the offer?
Seems like I've been conned a bit tbh.
I got the same emails and text to place an AD then get a 10day upgrade -I've not placed any AD with them due to their poor customer service
And a very rude staff who I won't mention their name.
Very poor service all round.
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I've always had good service when I deal with Finny.
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Yes but why should it have to rely on one person? A good directory should be responsive to it's customers and not require having to search around for one member of staff. VS are a national site charging high rates and they should be able to get things correct.
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Yes but why should it have to rely on one person? A good directory should be responsive to it's customers and not require having to search around for one member of staff. VS are a national site charging high rates and they should be able to get things correct.
Exactly my thoughts...it's a very odd arrangement they have
I had one staff asking me to pay into their account to get a certain features on my AD
I just called it off doing business with them.
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Yes but why should it have to rely on one person? A good directory should be responsive to it's customers and not require having to search around for one member of staff. VS are a national site charging high rates and they should be able to get things correct.
Hey Everyone,
No disagreement with what you say, you should be treated the exact same by all members of the team. If you can communicate the name of the person you spoke to and also the time / date of the call I can request the customer service team manager listen to the call and feedback to the agent if they did not follow procedures.
On the question about payment into our bank account, yes you can make payment this way via the in house sales team (our bank details last 4 digits are 6145), but they can also take card payments. If in doubt of the bank details feel free to confirm with myself or the CS team the validity and again if you have experienced a problem please feedback to me and I can assist.
We have a team of 20 customer service agents that deal with your ads so without feedback from you guys its very difficult to catch the stray call that doesn't meet the standards we expect.
Thank you,
The Vivastreet Team - Finny
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I was just wondering why all of a sudden no-ones rates and services are showing anymore?The whole rates and services section is missing why is this?One of the reasons Viva Street was becoming a better place to advertise for myself and others is that we could have this important information on our adverts thus helping to weed out some of the timewasters from the off.If its a permanent change I probably won't bother renewing and it would have been good to let us know as I've beem quite puzzled with callers telling me my rates aren't on there.
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I was just wondering why all of a sudden no-ones rates and services are showing anymore?The whole rates and services section is missing why is this?One of the reasons Viva Street was becoming a better place to advertise for myself and others is that we could have this important information on our adverts thus helping to weed out some of the timewasters from the off.If its a permanent change I probably won't bother renewing and it would have been good to let us know as I've beem quite puzzled with callers telling me my rates aren't on there.
Hi Bibio,
Thanks for getting in touch. Unfortunately on our latest IT release we experienced some 'bugs' with these features and turned them off as a precautionary measure to avoid any mistakes on the ad detail page. Our team are working on the problem and we are hoping to have the pages back up this week, as soon as the bugs are fixed we will advise on a time frame for having the system back up.
Thank you,
The Vivastreet Team - Finny
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Hi there,Its Bibi of Leeds not Bibio lol.Well that's good to hear that its not a permanent thing.Might have been a good thing to try and let people know that these things were going to be switched off temporarily though as I had a couple of guys ring earlier asking why I don't have my rates up and I could do without that kind of hassle.Potential clients can wind up thinking we are fake or certainly unprofessional when info like that is missing.Plus I paud for another advert with the fact that we can have this info on there.Its like only having half an advert for a few days.Thanks for the speedy reply though.
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This temporary glitch explains why I had lots of texts asking about my rates... I just modified my Viva ad and inserted my rates, thanks Bibi of Leeds for posting about this xx
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Hi there,Its Bibi of Leeds not Bibio lol.Well that's good to hear that its not a permanent thing.Might have been a good thing to try and let people know that these things were going to be switched off temporarily though as I had a couple of guys ring earlier asking why I don't have my rates up and I could do without that kind of hassle.Potential clients can wind up thinking we are fake or certainly unprofessional when info like that is missing.Plus I paud for another advert with the fact that we can have this info on there.Its like only having half an advert for a few days.Thanks for the speedy reply though.
Sorry Bibi ;D
We did hope to get it back up before you even noticed (a few hours we were told by the tech team), but the bug was more of a problem than they thought. An email should be going out today to advise users of the issue.
Once again apologies for the issue.
Thank you,
The Vivastreet Team - Finny
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This temporary glitch explains why I had lots of texts asking about my rates... I just modified my Viva ad and inserted my rates, thanks Bibi of Leeds for posting about this xx
Yes I'll modify my ad and pop my rates in as well.I didn't want to do this in case we weren't allowed so thought it best to ask as I know a fair few of us are on there.At least we had a fast answer and all will hopefully be sorted soon.
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Rates and services still aren't showing on my profile. I haven't received any email advising of this issue either...
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Rates and services still aren't showing on my profile. I haven't received any email advising of this issue either...
This is a common problem with Vivastreet sometimes I wake up and all my pictures are gone
Even worse they edit the content of your AD without your permission ... Ends up sounding incoherent.
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I think viva tried and tested. So decided to keep it plain and simple. Just how it was before. It could be worse with all our ads off line.
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I think viva tried and tested. So decided to keep it plain and simple. Just how it was before. It could be worse with all our ads off line.
They have stated above that it is a glitch and will be sorted.No evidence that they have gone back to the days of no rates and no services to be put on ads.If that was the case I for one wouldn't be bothered about advertising with them.It would be good if we could have an update as to how they are getting along fixing the bug.
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I'm on viva now looking to post a new add but can't see a clear escort sub heading. Only closely relevant ones i can see are, gay escorts, adult entertainment,erotica and massages.
Am I missing something or is it under one of these?
Ax
***** It's under erotica and massages. Sorted.
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I have a question VS.
When a person advertises you have a nice little bit that says you'll donate to NUM for each registered advertiser, and you provide a link to an NUM membership form.
What about advertisers who are already registered with NUM?How do you know that they are registered?How do you make donations for advertisers who are already signed up whether through your link or via their own efforts?
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They have stated above that it is a glitch and will be sorted.No evidence that they have gone back to the days of no rates and no services to be put on ads.If that was the case I for one wouldn't be bothered about advertising with them.It would be good if we could have an update as to how they are getting along fixing the bug.
Hi Everyone,
We are hoping to have the services and prices back early next week, the fix is going through QA tests at the moment and we want to be 100% before putting it back.
Thank you,
The Vivastreet Team - Finny
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I have a question VS.
When a person advertises you have a nice little bit that says you'll donate to NUM for each registered advertiser, and you provide a link to an NUM membership form.
What about advertisers who are already registered with NUM?How do you know that they are registered?How do you make donations for advertisers who are already signed up whether through your link or via their own efforts?
Hi Mirror,
We send our list over to NUM once the form has been completed and you opt to allow us to do this. We then make a donation every month for all users direct to NUM that have a live ad on VS, even if you are already a member and making donations directly.
Thank you,
The Vivastreet Team - Finny
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Hi Everyone,
As you know we have been testing our new cam platform 'Camstreet' and have slowly been ramping up the traffic the last few days. As we are now in a place for a wider launch we are offering the following limited time promotion for new and existing sign ups;
85% revshare (minus an i-stream charge after every show of 6% + VAT)
?10 per hour guaranteed earnings each night between 8pm and 1am (offer delivered as ?50 guaranteed earnings per night if logged on from 8pm to 1am, pro rata). This equates to ?350 minimum earnings per week if logged on from Monday to Sunday
If you would like any more details please feel free to email me directly or paul.matthews@vivastreet.com who is managing the site launch.
Thank you,
The Vivastreet Team - Finny
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I have a question VS.
When a person advertises you have a nice little bit that says you'll donate to NUM for each registered advertiser, and you provide a link to an NUM membership form.
What about advertisers who are already registered with NUM?How do you know that they are registered?How do you make donations for advertisers who are already signed up whether through your link or via their own efforts?
Hi Mirror,
We send our list over to NUM once the form has been completed and you opt to allow us to do this. We then make a donation every month for all users direct to NUM that have a live ad on VS, even if you are already a member and making donations directly.
Thank you,
The Vivastreet Team - Finny
So if I'm placing an ad and want NUM to receive the donation I have to fill in the form?Even if I'm already a member?
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So if I'm placing an ad and want NUM to receive the donation I have to fill in the form?Even if I'm already a member?
Hi Mirror,
Yes please for now, I will pass on your comments to NUM and also our internal team to see if we can update the form to make it easier for existing members to streamline the process.
Thank you,
The Vivastreet Team - Finny
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Any update on when the services and rates are going to be back up?Still don't seem to be showing.
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Maybe it won't ever be coming back on viva. Viva don't want to look like a sex site is my thoughts. Maybe they've had a few complaints. It looks like viva are treading very carefully.
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Maybe it won't ever be coming back on viva. Viva don't want to look like a sex site is my thoughts. Maybe they've had a few complaints. It looks like viva are treading very carefully.
Considering their affiliation with NUM that's a bit ironic.
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The extra services out lay etc that once was nothing to do with UM. Less interaction on the boards from the begining doing the math. If viva can say otherwise that is what's happening.
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Hey Everyone,
Finny is on holiday for 2 weeks so sorry we have not been as quick on the board. Services and rates are coming back, we had some other issues we needed to work on as a priority so apologies on the delay. We are hoping it should be back next week at the latest.
Thank you,
The Vivastreet Team - Vini
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Thanks Vini
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My website link seems to have disappeared now off my profile, is this a technical glitch too? Have sent an email
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My website link seems to have disappeared now off my profile, is this a technical glitch too? Have sent an email
Hi Emma,
Apologies, can you please email me at es@vivastreet.com with your ad details and the website url or feel free to contact the CS team directly. We are not aware of any bugs or glitches on this feature at the moment, so interested to see what has happened here.
Thank you,
The Vivastreet Team - Vini
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I've just checked my inbox & I have 30 emails telling me my ad is about to expire. This is bloody ridiculous, especially considering I renewed it yesterday & have the invoice in my receipts folder!
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Hello Emma,
Thanks for reporting the issue. It's a bug and our tech team is looking in to it. I apologise for the inconvenience caused. I've sent you an email with few details you can look at.
Regards,
Vini
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Maybe you can shed light on why vivastreet Ireland are no longer accepting personal ads from escorts?
Rather unfair if you ask me,as this made up a huge proportion of my daily bookings
Awaiting your response
Thanks
Nat
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Hi ladies ,great advices and posts from ye on this topic. ;)
I have a problem on posting an add on Viva street I don't seem to be able to pass the first step without postcode ,tried IR as its Ireland I want the add for but no luck :FF Any help appreciated ,thank u in advance !!!!
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Hi ladies ,great advices and posts from ye on this topic. ;)
I have a problem on posting an add on Viva street I don't seem to be able to pass the first step without postcode ,tried IR as its Ireland I want the add for but no luck :FF Any help appreciated ,thank u in advance !!!!
From the above post I gather Viva Street Ireland are no longer accepting escorting adverts.Maybe thats why its not accepting your postcode?
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Maybe you can shed light on why vivastreet Ireland are no longer accepting personal ads from escorts?
Rather unfair if you ask me,as this made up a huge proportion of my daily bookings
Awaiting your response
Thanks
Nat
Hi Nat,
It was a business decision to remove the section from Vivastreet Ireland. It's a shame that we cannot offer that section on our Ireland site, it could be temporary or it might continue this way.
Thanks,
Vini
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I am sorry Vini, I don't wish to appear rude, but your business decision is affecting my business, so maybe you could come up with a better reason for it than that... Especially as you are running ads in other countries still...
At what stage will a final decision be made? Why can't it be a paid ad section?
Regards
Nat
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What's going on with vivastreet,every time I'm trying to change my profile picture or change just a simple word my pictures dissapear!! Several times has happened since last month,from my tablet,computer,phone...from different locations,London,Birmingham...all my pictures dissapear!. I have to upload my pictures now and again,and when I call the team they say just sorry and they do not know why it happens but I have to upload my pictures again,and again...this is just crazy! I just changed my picture profile and happened again! WTF :FF
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Paid for an ad last night and used same picture as always. A photo of me in stockings and corset plus knickers. A side shot. Only showing skin of my arms.
Plus location upgrade ?90 for an advert for pictures to be rejected.
Now my advert is in moderation!
Disgusting really as I had a look at other adverts and there was a lot more skin on show than my photos!
Will be contacting later to say I want an extra day since my ad still isn't live.
Is location change automatic? As don't think I can hack having to call twice a week every time I change location to speed things up.
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Is it in moderation because of the time you submitted the advert? All VS ads go to moderation, overnight tends to be slower.
I've not renewed my ad and although enquiries have dropped as a direct result, I know that 99% of those enquiries were a waste of time, some moderately abusive so I am better without it.
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Still in moderation won't allow my photo because it's on another site, so an ad without a photo.
Customer service is absolutely appalling.
Still trying to upload photos and for various reasons they are being rejected.
One showing my back and top of bum got rejected, even though girls completely topless are being published.
Ridiculously frustrating. Not worth ?100.
Even the Friday ad can manage ads with no hassle shame they don't get viewed as much on there.
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Hi Everybody,
Anyone that is having any issues with photo moderation can you please email me with your account information and ad ID. We can then investigate what is happening on this front and feedback. Of course if we have made an error or mistake we will be happy to offer some form of compensation.
Please contact me at es@vivastreet.com
Thank you,
The Vivastreet Team - Finny
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Anyone having problems with making payment?
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Maybe you can shed light on why vivastreet Ireland are no longer accepting personal ads from escorts?
Rather unfair if you ask me,as this made up a huge proportion of my daily bookings
Awaiting your response
Thanks
Nat
Hi Nat,
Just to let you know we have now turned back on the adult personal sections on the Irish website. Sorry for the downtime and the inconvenience this has caused.
Thank you,
The Vivastreet Team - Finny
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Just phoned viva street, my advert expires on the 10th of dec and i didn't want to pay for a whole month with change of location 69.99
as i am off work for 2 weeks over xmas, and back on the 11th of jan.
its an expensive advert, and thought that they would extend for me for another 2 weeks,
i think it should be something they offer as i don't want a ton of calls when i am off.
i was told their system won't allow it, but they own the bloody system. :FF
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Just phoned viva street, my advert expires on the 10th of dec and i didn't want to pay for a whole month with change of location 69.99
as i am off work for 2 weeks over xmas, and back on the 11th of jan.
its an expensive advert, and thought that they would extend for me for another 2 weeks,
i think it should be something they offer as i don't want a ton of calls when i am off.
i was told their system won't allow it, but they own the bloody system. :FF
Hi Louise,
What the CS agent told you is true, the system does not allow to take ads lower than 30 days - its the way its built unfortunately. We can however do something very manual via our sales team who will take the ad down after x number of days and only charge you the pro rata rate for x days.
Sorry the CS team did not offer this service, I have passed on feedback to the CS manager to feed down to the team. If you would like me to arrange for one of the sales team to call you and walk you through the process please email me with your ad ID and phone number.
es@vivastreet.com
Thank you,
The Vivastreet Team - Finny
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Hi Everyone,
We have been altered by several users of a phishing text scam targeting our users. This scam directs people to a site that looks very similar to Vivastreet however the domain is misspelt Vivastret - missing an e or has some additional letters. if you are every unsure of an email or text please contact our CS team on the details below or email myself directly.
This is a copy of the email we have sent to users...
IMPORTANT
There is a scam SMS circulating.
Be aware, there is an SMS scam going round trying to fool you into handing over your date of birth, email, password and probably your credit card information.
Please be advised this is a scam and is not sent from us at Vivastreet.
One scam SMS reads:
Your account requires complete verification steps go to vivastreet.adtwork.com to follow the steps to vivastreet Coperation"
It was sent from 078439306**
Note that the URL is not vivastreet.co.uk
If you think you have fallen victim to this, please get in touch with Action Fraud at actionfraud.police.uk or call them on 03001232040.
Vivastreet will never contact you like this and ask for your account information.
If you are ever in doubt, contact our customer service team on 0203 695 8755 or email team-uk@vivastreet.com
Thank you,
The Vivastreet Team - Finny
links made non-clickable
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Just phoned viva street, my advert expires on the 10th of dec and i didn't want to pay for a whole month with change of location 69.99
as i am off work for 2 weeks over xmas, and back on the 11th of jan.
its an expensive advert, and thought that they would extend for me for another 2 weeks,
i think it should be something they offer as i don't want a ton of calls when i am off.
i was told their system won't allow it, but they own the bloody system. :FF
Hi Louise,
What the CS agent told you is true, the system does not allow to take ads lower than 30 days - its the way its built unfortunately. We can however do something very manual via our sales team who will take the ad down after x number of days and only charge you the pro rata rate for x days.
Sorry the CS team did not offer this service, I have passed on feedback to the CS manager to feed down to the team. If you would like me to arrange for one of the sales team to call you and walk you through the process please email me with your ad ID and phone number.
es@vivastreet.com
Thank you,
The Vivastreet Team - Finny
I would absolutely advertise with VS more often if I could purchase smaller blocks of time.
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Me too!Its sometimes pointless purchasing for a month if say I know I have a holiday coming up.
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I've heard a lot of complaints from punters that VS is full of scammers. Perhaps genuine escorts do things like go on holiday or only work a few days a week and therefor want more flexible advertising. Scam outfits can slap up some stolen photos and park themselves somewhere indefinitely - just replace with different girls, none of whom are the girl in the photos, anyway.
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I'v decided to go without my viva street ad this weekend it expired at midnight, its my last tour before i have 2 weeks off for Christmas hardly worth forking out for just 4 days when on average i think i only get about 3-5 bookings from vivastreet spread out through out the month I tour so found it works well in some areas and not at all in others, I don't think it works that well in the area i am touring at this weekend having said that if I could purchase a cheaper option that covered the 4 days then I would of put an advert up anyway.
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I've heard a lot of complaints from punters that VS is full of scammers. Perhaps genuine escorts do things like go on holiday or only work a few days a week and therefor want more flexible advertising. Scam outfits can slap up some stolen photos and park themselves somewhere indefinitely - just replace with different girls, none of whom are the girl in the photos, anyway.
Hi Fabulassie,
Thanks for your feedback. We check all photos via various tools to look out for fake photos and all users can flag an advert if the photos were fake or for any other reason and the moderation team will take action on an advert. To be clear we would like no fake or scam adverts on the site, but unfortunately we cant catch every scammer every time.
Just to give you some insight we do not publish or disable at least 40% of photos that come through our site as we find are fake or have been flagged by users and investigated by our moderation team. As you say it makes no sense for us as a business to allow misleading ads as our users would not come back to the site.
Thank you,
The Vivastreet Team - Finny
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Me too!Its sometimes pointless purchasing for a month if say I know I have a holiday coming up.
Hi Everyone,
If you would like a short duration over the christmas period please do pass over your details and I can ask the sales team (who can offer this) to give you a call. It is at there desecration, but they may be able to sell you shorter packages at over times too.
Thank you,
The Vivastreet Team - Finny
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I've heard a lot of complaints from punters that VS is full of scammers. Perhaps genuine escorts do things like go on holiday or only work a few days a week and therefor want more flexible advertising. Scam outfits can slap up some stolen photos and park themselves somewhere indefinitely - just replace with different girls, none of whom are the girl in the photos, anyway.
Hi Fabulassie,
Thanks for your feedback. We check all photos via various tools to look out for fake photos and all users can flag an advert if the photos were fake or for any other reason and the moderation team will take action on an advert. To be clear we would like no fake or scam adverts on the site, but unfortunately we cant catch every scammer every time.
Just to give you some insight we do not publish or disable at least 40% of photos that come through our site as we find are fake or have been flagged by users and investigated by our moderation team. As you say it makes no sense for us as a business to allow misleading ads as our users would not come back to the site.
Thank you,
The Vivastreet Team - Finny
I understand. I know that AW is also awash with scammers. It's the nature of the sex industry. I know that I would absolutely love to be able to filter out the timewasters and con artists who try to call me!
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The problem is that VS have historically made it very difficult for genuine advertisers, all in the name of 'weeding out scammers'. At the same time I spotted and reported fake/stolen photos and was told that I should report theft to the police. ::). Then they randomly removed bits of my very genuine profile.
It's also obvious that pimps are using profiles for several different women.
Pity someone with some sense can't go through tineye/google images, and use a bit of experience to spot the fakes instead of making things difficult for genuine advertisers.
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The problem is that VS have historically made it very difficult for genuine advertisers, all in the name of 'weeding out scammers'. At the same time I spotted and reported fake/stolen photos and was told that I should report theft to the police. ::). Then they randomly removed bits of my very genuine profile.
It's also obvious that pimps are using profiles for several different women.
Pity someone with some sense can't go through tineye/google images, and use a bit of experience to spot the fakes instead of making things difficult for genuine advertisers.
Hi Mirror,
We do agree that genuine advertisers can get caught up in our posting rules and we are sorry for this. We do have to find a sweet spot where we catch the most spammers without causing too many problems for ours genuine users, if we relaxed any more then we would have far more spammers and fake ads on the site. Obviously we cant say all the tools we use to check faker details, but we do take advantage of the to you mention.
As for pimps and any other illegal activity we actively work with the UK police forces and in fact they come in to train our moderators and we feedback on any suspect activity. If you are every made aware of anything that breaks the law please dont hesitate to contact myself of the UK CS team.
Thank you,
The Vivastreet Team - Finny
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May I ask how change of location will work over the festive season with those ladies choosing to work and move location ie different locations Xmas Eve, Xmas Day, Boxing Day...
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May I ask how change of location will work over the festive season with those ladies choosing to work and move location ie different locations Xmas Eve, Xmas Day, Boxing Day...
Hi LOTM,
Our moderation and CS opening hours over the festive period are;
Xmas Eve we are open from 8 to 5 (phone and email)
Xday we are closed
Boxing Day 9 to 6 (email only and moderation)
NYE 8 to 5 (phone and email)
NYD we are closed
An email will be going out to all users tomorrow with the above.
Thank you,
The Vivastreet Team - Finny
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I see the prices have gone up again..59.99 for only 10 days now in change of location used to be 30 days didn't it?
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I see the prices have gone up again..59.99 for only 10 days now in change of location used to be 30 days didn't it?
Wow that's a sneaky one. So that's now approx ?180 a month instead of ?70
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I see the prices have gone up again..59.99 for only 10 days now in change of location used to be 30 days didn't it?
Yep lots of similar 'magazine type' sites have also whacked up their prices. Its greedy and its not a good look. All that happens is I'm far less likely to advertise on these type of sites and go elsewhere. Since I note way more TWs etc come from this type of site.
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All the adverts seem to be on a 10 day rolling period now. Not impressed. Don't think I'll bother after my ad expires. Day light robbery.
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I checked and only have the option for 7 days...and the price will now mean paying ?13 a month more and it still doesn't include allowing weblinks (an extra ?3.99 for 7 days), or more detailed adverts.
I also don't think I'll bother renewing. My advert expires today.
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I checked and only have the option for 7 days...and the price will now mean paying ?13 a month more and it still doesn't include allowing weblinks (an extra ?3.99 for 7 days), or more detailed adverts.
I also don't think I'll bother renewing. My advert expires today.
Hi Everybody,
We are currently testing shorter duration plans in 2 regions in the UK, these were the regions that this feature was most requested in our survey. To confirm our plans have gone from 30 days to 10 and 7, however we certainly have not kept the prices the same as for 30 days. Yes we have increased prices slightly as most companies do in the new year, I will however speak with the relevent team ab
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Hi Everybody,
We are currently testing shorter duration plans in 2 regions in the UK, these were the regions that this feature was most requested in our survey. To confirm our plans have gone from 30 days to 10 and 7, however we certainly have not kept the prices the same as for 30 days. Yes we have increased prices slightly as most companies do in the new year, I will however speak with the relevant team about the cost of your weblink as I agree that looks high in comparison.
Thank you,
The Vivastreet Team - Finny
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Yes we have increased prices slightly as most companies do in the new year,
It works out at more than a 50% increase as I was paying ?19.99 before. I don't call that a slight increase!
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Yes we have increased prices slightly as most companies do in the new year,
It works out at more than a 50% increase as I was paying ?19.99 before. I don't call that a slight increase!
Hi Red KB,
Feel free to email me direct and I can check your account and location, but if you were on the ?19.99 plan that changed to ?8.99 for 10 days. This would mean you are paying an extra ?6.97 per 30 days or ?2.32 per 10 days.
Thank you,
The Vivastreet Team - Finny
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I will do that as I was paying ?19.99 for 30 days and now there's only a 7 day option available for ?7.99. Definitely no 10 day option there.
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Im certainly not happy that the changing location is now ?59 for 10 days I mean Im all for increasing the price increase but personally that's a blatant rip off that's a extra ?120 a month if you want to move location. I would rather spend that ?120 on other targeted advertising
Yet another company who thinks that because we are escorts we are stupid enough to pay this amount in advertising
As someone who has used viva St for years I certainly won't be using it once my next add runs out if this is the price increase for moving location
Also I have 3 adds one current. 2 not current
The cambridge add seems to be in one of those so called trial / rip of areas with ?59 per 10 days for moving location
My Heathrow & Bristol adds are still on the old rate of ?59 per month
Ok AW put up there prices but certainly not by 100 percent and none of the other places that I advertise on punterlink / punternet have put up there prices up either . I guess they value our business
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I think it may be better to buy a seperate Vivastreet ad for each area ie if you know you will be in four places for the month buy four adverts but don't bother with change of location. Will be a pain though with Glasgow guys ringing while you are in London but you can then tell them when you're returning.
I remember the good old days when Vivastreet was free.
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I would rather pay more for the base add and be able to move it for free. Obviously, girls who don't tour wouldn't like it that way. But I may only tour a little bit or I may tour a lot.
And I would still like greater flexibility in the number of days you can purchase. I would also pay more if I was only buying days and my ad was disabled when I wasn't working - something like "Available Today."
VS customer service is very good, especially compared to AW. And it has a high profile due to high Google ranking. But the pay off in terms of genuine callers vs time wasters isn't great. That's one reason I haven't advertised with them in a while. I'd happily pay their prices for a week's tour of London if the calls were quality.
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I think it may be better to buy a seperate Vivastreet ad for each area ie if you know you will be in four places for the month buy four adverts but don't bother with change of location. Will be a pain though with Glasgow guys ringing while you are in London but you can then tell them when you're returning.
I remember the good old days when Vivastreet was free.
Ha ha so do I ( are we getting old 😀)
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Personally I thought viva street was expensive even without a price increase.
I just had a look to renew my advert
And 29,99 for 30 days standard listing and because all I do is tour is 59.99
I didn't see a 7 day option.
With all the added extras to make your advert stand out it ends up being a lot of money.
I would like to post a link to my personal site but I'm not going to pay another 7.99 on top of what the advert costs.
I don't understand really why they charge for a location change. Obviously I do (money maker)
but it's very expensive, over 1k a year isn't it.
It's not the best platform as they limit what you can write,
And without being able to add specifics it means that we get loads of wankers calling asking stupid questions.
At least with Adultwork, we have the tool to make money.
I have never had to add money to my account as my private gallery pays for it.
I am going to buy a cheap pay as you go phone specifically for Vivastreet and see how many calls I get when I renew it, because I don't believe I get enough work from it to justify its cost.
The only good thing about Vivastreet is that it has a high Google presence.
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Other directories have not increased their prices over the New Year.
VS was already fairly expensive, and as Fabs says not a great converstion rate. They also have errors in their geographical database which have constantly made it difficult for me to advertise - and with the cost for displaying website link (which helps clarify my location for those who do click through), or if I do do a day in a different area, just isn't worth it. I don't find the customer service very good, because I don't think there should be a need for so many advertisers to have to call or email to rectify mistakes, it should be right first time.
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I checked and only have the option for 7 days...and the price will now mean paying ?13 a month more and it still doesn't include allowing weblinks (an extra ?3.99 for 7 days), or more detailed adverts.
I also don't think I'll bother renewing. My advert expires today.
Hi Red KB,
Thank you for sending over your details. I have investigated this and you are correct in that the price for you adverts were displaying incorrectly and higher than they should be. We have amended the packages on site and these should be updated shortly.
This was my mistake so apologies for this.
Thank you,
The Vivastreet team - Finny
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Other directories have not increased their prices over the New Year.
VS was already fairly expensive, and as Fabs says not a great converstion rate. They also have errors in their geographical database which have constantly made it difficult for me to advertise - and with the cost for displaying website link (which helps clarify my location for those who do click through), or if I do do a day in a different area, just isn't worth it. I don't find the customer service very good, because I don't think there should be a need for so many advertisers to have to call or email to rectify mistakes, it should be right first time.
Hi Mirror,
We completely understand that nobody ever likes price increases and we actually havent increased prices since mid 2014. Whilst we cannot speak for how other sites have evolved over the last few years, we have invested heavily in marketing our site, traffic is up over 400% to over 13 million sessions a month and almost 4 million contacts (we understand some are time-wasters).
This is on top of the new features we have launched, site changes and increased hires in moderation and customer service teams to support the growing site.
You are right that we do have our fair share (maybe a little more) of problems and we do work to fix or resolve these in the most expedite way we can. We are in the process of exploring a solution to fix our geo issues this year, one of many fixes and new features we plan to launch based on your feedback.
If we hadn't done anything to our site or moved the needle in any meaningful way, we couldn't justify to our users a price increase. But we believe where the site is now that the price increase is justified and a large proportion of this will be reinvested into future development and growth of the site.
Thank you,
The Vivastreet Team - Finny
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Are painters and decorators charged the same rates as us?
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Are painters and decorators charged the same rates as us?
Hi LOTM,
No that category is not charged the same, but also we spend very little money marketing that category, building bespoke features for painters or having to moderate pictures including potential fake ones. We like any business charge based on results and costs, we send a huge amount of traffic and contacts to ad posters in our adult categories and invest heavily in marketing and development.
Thank you,
The Vivastreet Team - Finny
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Are painters and decorators charged the same rates as us?
Nah all trade advertiser always (IME ) charge 50 - 100 percent more if your advertising in the sex / adult industry
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I will say that I've noticed your marketing... I have seen mobile billboards and large signs in bus shelters that hint fairly heavily what is on offer. I think that's a good idea, as there are likely guys who haven't really thought to Google for paid sex. Unfortunately for us, the burden does fall on the service providers to explain everything to all the newbies, hence the high ratio of time wasters to genuine calls.
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I will say that I've noticed your marketing... I have seen mobile billboards and large signs in bus shelters that hint fairly heavily what is on offer. I think that's a good idea, as there are likely guys who haven't really thought to Google for paid sex. Unfortunately for us, the burden does fall on the service providers to explain everything to all the newbies, hence the high ratio of time wasters to genuine calls.
To be fair even with my own website & aw I always tell them what I do / don't do just saves a lot of headache longterm
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I only work 7 days out of the 10 day rolling advert if I time it correctly, so that's over 8 quid a day for me to now use this site (if I want to max exposure option) more expensive than AW! Not really worth it for a few leads a week.
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Has anyone else had an email headed 'You Can't Refuse' claiming theres a 10 day free trial for Viva. Is is real or a con? Appears to be an attempt to collect info. Asked for my email and phone number........then all it said was
Thanks for signing up ? we'll send you an update once our next big thing is ready to go.
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Has anyone else had an email headed 'You Can't Refuse' claiming theres a 10 day free trial for Viva. Is is real or a con? Appears to be an attempt to collect info. Asked for my email and phone number........then all it said was
Thanks for signing up ? we'll send you an update once our next big thing is ready to go.
Hi Jezabel,
I can confirm that is an email that we send out to new users for a free trial - dont worry on this occasion! Our sender email should only be 1 of 2 for promotions and marketing:
Sarah@marketing.vivastreet.com
Es@vivastreet.com
Thank you,
The Vivastreet Team - Finny
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Hi Finny.
I have been round the forum and I hear you give new VS users a free trial period. Is it possible, and how can I get one?
x
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Hi Finny.
I have been round the forum and I hear you give new VS users a free trial period. Is it possible, and how can I get one?
x
Hi EscortS,
Please email me es@vivastreet.com and I will send you over the details.
Thank you,
The Vivastreet Team - Finny
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That could end up open to abuse. You'll get agencies putting on free ad after free ads for the same girl.
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That could end up open to abuse. You'll get agencies putting on free ad after free ads for the same girl.
Hi LOTM,
This indeed was an issue when we first started with the free trials. We now have a number of checks to help reduce this to a minimum, the odd one may get through the checks but if anyone is caught abusing the system they are banned from the site.
Thank you,
The Vivastreet Team - Finny
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And can you stop agencies saturating the site with lots of girls? X
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And can you stop agencies saturating the site with lots of girls? X
Hi LOTM,
The majority of ads are actually independents on the site, agencies are allowed to advertise like independents in the same manor. People who are searching do have the option to look at just independents, agencies or all content together if they wish.
Thank you,
The Vivastreet Team - Finny
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And can you stop agencies saturating the site with lots of girls? X
Hi LOTM,
The majority of ads are actually independents on the site, agencies are allowed to advertise like independents in the same manor. People who are searching do have the option to look at just independents, agencies or all content together if they wish.
Thank you,
The Vivastreet Team - Finny
Hi Finny. There is no way you can tell if any lady is independent. Many agencies are capable of pimping out individual ladies and make them appear to be independent. There is no way to stop that. But giving free ads will see an increase of agencies pimping out several ladies. I would get rid of the free adverts. xx
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There is no way to eliminate all those that try to scam others, in this case agencies, brothels etc but why should independents pay the price (or not in this case) and not be allowed the free advert when starting up.
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Well I wasn't offered a free trial today when a guy from Vivastreet contacted me. In fact I was told for 30 days being featured would normally be ?435 but if I signed up today would cost just ?200. ?200 pounds no thanks I'm advertised on 6 other advertisers and it doesn't cost me ?200. The fact somebody is cold calling too (he said he found me on Saafe) trying to sell advertising space IMO means it can't be doing that good.
Too expensive.
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Well apparently I'm not entitled to the free trial because I'm an existing advertiser. However I haven't even advertised with Viva for 18 months so.....I'd Like to know how the hell I am a current advertiser.
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Well I wasn't offered a free trial today when a guy from Vivastreet contacted me. In fact I was told for 30 days being featured would normally be ?435 but if I signed up today would cost just ?200. ?200 pounds no thanks I'm advertised on 6 other advertisers and it doesn't cost me ?200. The fact somebody is cold calling too (he said he found me on Saafe) trying to sell advertising space IMO means it can't be doing that good.
Too expensive.
Are you sure it was Vivastreet and not a slightly different website?The words used sound like a website directory who were in fact experienced scammers.
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Just want to leave a little feedback on my recent experiences with viva street!
Not sure if I should name the person who dealt with me but ... I was really impressed!
Really quick response, a clear understanding of the nature of my advert and a great resolution to my problem!
If this was a review I'd be giving this service provider a 10/10
Lola & Sophie xx
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Well I wasn't offered a free trial today when a guy from Vivastreet contacted me. In fact I was told for 30 days being featured would normally be ?435 but if I signed up today would cost just ?200. ?200 pounds no thanks I'm advertised on 6 other advertisers and it doesn't cost me ?200. The fact somebody is cold calling too (he said he found me on Saafe) trying to sell advertising space IMO means it can't be doing that good.
Too expensive.
Are you sure it was Vivastreet and not a slightly different website?The words used sound like a website directory who were in fact experienced scammers.
Well he said Vivastreet hun so I'm guessing it is them but maybe he was lying to try and sell me space. Have any other ladies had anyone call proclaiming to be from Vivastreet? I have his number, don't know whether to post it, not sure it comes under "warning".
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Thinking about it he wasn't very professional either he made some derogatory remark about Welsh Escorts.
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If it is a scam Vivastreet need to be told, how many other escorts have they scammed.
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Well I wasn't offered a free trial today when a guy from Vivastreet contacted me. In fact I was told for 30 days being featured would normally be ?435 but if I signed up today would cost just ?200. ?200 pounds no thanks I'm advertised on 6 other advertisers and it doesn't cost me ?200. The fact somebody is cold calling too (he said he found me on Saafe) trying to sell advertising space IMO means it can't be doing that good.
Too expensive.
Are you sure it was Vivastreet and not a slightly different website?The words used sound like a website directory who were in fact experienced scammers.
Well he said Vivastreet hun so I'm guessing it is them but maybe he was lying to try and sell me space. Have any other ladies had anyone call proclaiming to be from Vivastreet? I have his number, don't know whether to post it, not sure it comes under "warning".
You could try googling the number.
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Hi Everybody,
If you are ever in doubt about a call or email you can always contact myself Finny es@vivastreet.com
We do offer free trials to users who have never advertised with us before and we do have a support team that do outbound to clients to discuss advertising needs.
Likewise if you are unsure of a caller you can also call our main CS number and ask to be put through to the caller you were speaking with on 0203 695 8755.
We are aware of several emails doing the rounds and have posted about these and alerted our users. We do always report any phishing sites to the domain hosts and have a good success rate at getting these taken down. Calls could be a little more tricky but if you have the number (presuming its not withheld) please pass on the details and we can see what action if any we can take.
Thank you,
The Vivastreet Team - Finny
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We do offer free trials to users who have never advertised with us before and we do have a support team that do outbound to clients to discuss advertising needs.
Is that marketing-speak for cold-calling?
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Is that marketing-speak for cold-calling?
Hi Fabulassie,
I'm no marketer ;D
At anytime we have around 5000 ads live on the site and we do call our users to see if we can offer them different packages or features. I guess that was my poor attempt at marketing speak for up-selling customers.
Likewise we have a huge database of people that have advertised with us in the past and we would like to bring them back to the site aka as reactivation :D
Thank you,
The Vivastreet Team - Finny
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Is that marketing-speak for cold-calling?
Hi Fabulassie,
I'm no marketer ;D
At anytime we have around 5000 ads live on the site and we do call our users to see if we can offer them different packages or features. I guess that was my poor attempt at marketing speak for up-selling customers.
Likewise we have a huge database of people that have advertised with us in the past and we would like to bring them back to the site aka as reactivation :D
Thank you,
The Vivastreet Team - Finny
Ah! Upselling existing customers is totally fine by me. I thought you were talking about going through AW and cold-calling people. We get that a lot from various directories.
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Just want to leave a little feedback on my recent experiences with viva street!
Not sure if I should name the person who dealt with me but ... I was really impressed!
Really quick response, a clear understanding of the nature of my advert and a great resolution to my problem!
If this was a review I'd be giving this service provider a 10/10
Lola & Sophie xx
Thank you Lola and Sophie, always nice to get feedback and more so for positive feedback. If you can email me the name and I can pass on your thoughts to the particular person.
Thank you,
The Vivastreet Team - Finny
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I agree the rates for an escort ad on Vivastreet are ridiculous and were even before the increase. When I was on there for 2 months I only got one genuine booking. That was for Central London. I was offered a half price ad and to be honest even half price is too much considering the lack of bookings I got. After I finished I received 3 cold calls trying to get me to re post an ad-this only stopped because I blocked the number. They made a spiel about how much traffic the website gets but honestly 99% are timewasters.
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My advertising for Publication, VIP and Change of Location comes in at ?4 a day, which is cheaper than AW if I choose to use Local Escort Search/Available Today.
I would lose A LOT of business if I did not advertise here. YES, it depends on location but doesn't ALL advertising?
I rarely get TW's now but that's because my screening is VERY tight plus I specify (unlike AW) exactly how to book me and who I won't see. Also, I block all e mails so I have none of that nonsense.
I used to tour constantly and I've always used VS. Had I not advertised with them I would have lost out on a third of my business. There have been days when I've been touring that I would have had NO business had it not been for VS advertising.
Another choice I made, is to charge more for my services on VS as I have found this makes a difference to the quality of calls I get.
I don't however, advertise on any other directories as I have found them shit, frankly and had no business whatsoever whereas other ladies do well.
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Another choice I made, is to charge more for my services on VS as I have found this makes a difference to the quality of calls I get.
Interesting I have found exactly the opposite, the higher my prices are the worst is the volume of idiots and time wasters.
I would object to anyone not just Viva - who as Viva are doing - are spamming previous customers with offers that are clearly not intended for them. The free offer is only for those who have never advertised with them yet previous and existing customers are being targeted.
Clearly the idea is to entice previous customers this wat in the hope that they will then pay to re advertise.
I'm afraid for me it does the opposite and put me off completely especially when it has always bought me so few customers. This is despite living in different areas of the UK.
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That is strange indeed. My friend found the same, a lot of timewasters but for some reason it works for me.
There must be another factor. I'm older, maybe that's a reason? I have no idea why it works for some and not for others but there have been days where it has saved my life work-wise.
I don't agree with them spamming anyone but they haven't targeted me yet.
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Thanks for this, I'd not thought of trying higher rates on AW. Do you also have your own website linked to on VS, or do you simply not mention it?
I might have another bash yet, although my website link was there to clarify my location because the VS system couldn't get it right.
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I was always lucky with VS too, maybe it's an age thing as I was in my 50's
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Thanks for this, I'd not thought of trying higher rates on AW. Do you also have your own website linked to on VS, or do you simply not mention it?
I might have another bash yet, although my website link was there to clarify my location because the VS system couldn't get it right.
Did you mean higher rates THAN AW? I charge less on AW.
I don't have my own website as I found that shit as well. God, I wasted money on that one!
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Thanks for this, I'd not thought of trying higher rates on AW. Do you also have your own website linked to on VS, or do you simply not mention it?
I might have another bash yet, although my website link was there to clarify my location because the VS system couldn't get it right.
Did you mean higher rates THAN AW? I charge less on AW.
I don't have my own website as I found that shit as well. God, I wasted money on that one!
Sorry I did mean VS, I have never spent much money on my website, and I do just fine from it. It's probably cheaper and less hassle than AW - partly because I'm not having to log in/update to keep up on the listings plus I can type whatever I like on there.
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But how do you get your own website to go to the top of a Google search, Mirror?
I found even with paying my webmaster that I never came up in searches unless someone knew my name, which seemed pointless.
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But how do you get your own website to go to the top of a Google search, Mirror?
I found even with paying my webmaster that I never came up in searches unless someone knew my name, which seemed pointless.
Yes that's pointless, but it's because your SEO and/or the website you had was crap, not because all websites are crap. I get a vast proportion of my work from my site and it cost/costs me very little (plus as Mirror says, I can type whatever I like in it).
Plenty of info in the IT section :).
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But how do you get your own website to go to the top of a Google search, Mirror?
I found even with paying my webmaster that I never came up in searches unless someone knew my name, which seemed pointless.
SEO is a bit off topic but here you go.
Firstly I google 'Escort my area' and make sure that I am listed on the directories which come up top in the google results.
Second I bunged in some key words at the bottom of each page, and I make sure there's stuff like "outcall Escort my town, this area, this that and the other" on my description page (which I worked out from seeing what comes up in google searches for other ladies placing highly).
Then I submitted to google, doesn't cost anything, there's a form somewhere on their page.
Then I left it and waited.
Having taken my site off a couple of times, I've noticed it takes anything from 1 week to around 6 months to get to the top.
I worked for an SEO a long, long time ago when google wasn't half as good as it is now, and this is mostly all they do.
I tried an SEO myself, seemed to work, but they went bust...........and guess what, my site didn't drop down.
So there you go.
Biggest cost is being on the directories, however Pnet and Plink don't come up high in my area...........others some of which are free, some of which are not, do. I'd rather pay ?50 for a directory which does come up top, than chuck many times that at an SEO which might work, or which might do nothing more than the site would do anyway.
That's SEO in a box.
I currently link to AW and back, and use my AW galleries as a way to have some of my home taken photos, as a sort of PG for my website.................I've seen many ladies set up a website and just leave it, it's not doing anything and I'm not surprised it doesn't list anywhere. On the other hand I know of someone who has left theirs and isn't active, yet theirs rises up!
Patience and half an hour every so often is the key.
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Inspired by Sensualmilf above, I decided to give it another go with some alterations.
Placed the ad yesterday, this morning it's not displaying properly. It turns up in searches, but won't open to give my details.
Tried logging out and refreshing, still the same.
I've emailed VS to ask for assistance.
Disappointing!!!
Turns out this was a browser issue at my end. VS were very rapid in their response, which was great to see.
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Everything appeared just fine until a helpful enquirer pointed out that VS have all their 'email', 'call' and 'text' me buttons right at the top of the mobile app profile, very similar to how AW have theirs but even more prominent(big orange buttons). Access to the profile content is only by scrolling quite a way past these.
That will explain why I've had a few enquiries for places I say I don't visit, and also asking prices etc........
I dislike using text for initial, uninformed enquiries, most of the time it is not compatible with how I do things. I have asked if they can turn it off, but I am doubtful. If they can't I'll be seriously thinking about removing my number, and only using email. :(
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It's definitely annoying that sites do that - they probably think they're doing us a favour. Most advertising wisdom would advocate getting the client in touch with you as immediately and easily as possible. Screening out potential clients by making them jump through hoops is not the usual way of doing things.
Similarly, the ordinary way to deal with calls would be to try and close the deal. "Yes, I'm available this afternoon... would you like to make a booking for two? What shall I wear for you?" Instead, I am likely to hold back and see how sincere they are because that's how you screen out timewasters.
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It's definitely annoying that sites do that - they probably think they're doing us a favour. Most advertising wisdom would advocate getting the client in touch with you as immediately and easily as possible. Screening out potential clients by making them jump through hoops is not the usual way of doing things.
Similarly, the ordinary way to deal with calls would be to try and close the deal. "Yes, I'm available this afternoon... would you like to make a booking for two? What shall I wear for you?" Instead, I am likely to hold back and see how sincere they are because that's how you screen out timewasters.
That's possibly because all that's on sale is a ?5000, green 5 year old 1.9 petrol mazda in x-city.
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They have just removed my flaming photos!!! Been with them ages and today moved location and I get emails about photos being removed! I'm so angry!!!
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Hi Everybody,
Thank you for the feedback on how the numbers are displayed, I will pass this onto the relevant people to see if this is something we can test on site. All changes we make to the site are based on user feedback and focus groups and of course anything else we can do to make you lives easier please let us know and we can look at testing.
If you would like to attend any of our London (for now) focus groups or pass on any feedback please email me directly. We understand time is money and as well as drinks and nibbles we can offer a ?50 voucher for all participants or a 30 day advertising package on site.
We are also looking to run a northern group, for instance in Manchester but have never had enough interest.
Thank you,
The Vivastreet Team - Vini
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They have just removed my flaming photos!!! Been with them ages and today moved location and I get emails about photos being removed! I'm so angry!!!
Hi LOTM,
Can you DM me your ad id and I will speak with customer service for you?
Thank you,
The Vivastreet Team
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Oh, I think there would be interest if you hosted one in Manchester!
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Oh, I think there would be interest if you hosted one in Manchester!
Hi Fabulassie,
We shall do another mail out to in a couple of weeks to see if we have enough interest to hold an event in Manchester. Even if its just a coupe of people it would be nice for some of the team to meet you and discuss through any suggestions you have.
Likewise if its just you and a friend it may be easier you us to cover your return train fare to London, if of interest let know.
Thank you,
The Vivastreet Team - Vini
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I think I'm just going to have to type a template text :'(
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OK! I have an issue with the VS system...
I don't use VS consistently as it doesn't work the same everywhere - kinda useless in my home city. But I am happy to pay when I will be touring to various places - paying extra for the ability to change location.
Well, I moved my listing last night and this morning checked to see if I were in the new region. I am... way down at the bottom of the page. Apparently, they are listed in order of creation. I created my advert back in August and have simply re-listed and updated that same advert. It seems easier that way than to create an entirely new advert. But it says "August" on the right, making my advert look old and dusty. I don't pay for the featuring stuff because out in the boonies it's not necessary - there are only about 9 listings where I'm going. But to have it say "4 August 2015" makes it look as if it's an old advert. It's not - I paid a bunch of money to relist it last week and I updated with new photos and location information last night.
I called CS and the guy said that I should have created a new advert. Well, I can see that now but I know that I can't do that without paying all over again. He said that he would do it for me in the system, so that problem is sorted for now.
I think the display date and order should reflect the last time you did something significant: paid for features or added content or moved location. Guys look at the date to get an idea of how "'fresh" we are and therefor how likely to answer the phone - lots of dead links and disconnected phones out there so you can't blame them. A date that indicates the most recent *activity* would be of the most value to the punter.
And it's more fair to the provider: long-term loyal customers who use features, update content, and move location deserve to be listed higher than someone who may not have done anything for several weeks. And we shouldn't have to create entire new adverts - if you want us to auto-renew features then don't punish us by making us look "dusty" on the listing.
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But then we'll have the AW problem of having to log in each day, to keep up.
None like yours has an 'old' date on it, which is a pity when we are both active.
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But then we'll have the AW problem of having to log in each day, to keep up.
None like yours has an 'old' date on it, which is a pity when we are both active.
I'm not talking about logging in - I'm talking about paying for advertising or changing location: something significant like that. At least when you pay - even if it's an auto-renewal thing on a feature - there should be something indicating that the advert is "fresh."
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Yes, so that it only shows when you last paid? I'd be concerned that some advertisers would change location just to get to the top, then back again, but agree in principle.
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Well, if someone is willing to log in and keep things fresh, then I don't have a problem with that. Every time you modify the advert it goes into moderation, sometimes for hours, so there's no real benefit to bumping AW-style.
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I'm boycotting these clowns now. 59.99 every 10 days to change location would be costing me nearly ?300 a month, get real vivastreet no one is going to pay that! Especially when it's quiet & we are in an economical crisis. >:(
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I'm boycotting these clowns now. 59.99 every 10 days to change location would be costing me nearly ?300 a month, get real vivastreet no one is going to pay that! Especially when it's quiet & we are in an economical crisis. >:(
WHAT!? I think I just paid 30 or so a couple of weeks ago for a month of that same privilege.
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Economic crisis? That started in 2007! There are many more sex workers online than back then, so I'd guess they can uphold fees. Back before the internet took off it cost the same for a couple of days in the newspaper.
It would however be nice if they could get a few simple things right, and be more competitive with it.
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I'm boycotting these clowns now. 59.99 every 10 days to change location would be costing me nearly ?300 a month, get real vivastreet no one is going to pay that! Especially when it's quiet & we are in an economical crisis. >:(
WHAT!? I think I just paid 30 or so a couple of weeks ago for a month of that same privilege.
Apparently they are "trialing new price plans in certain areas" F***in' pisstake if you ask me. It's 8.99 for 10 days for a standard plan so that's not much difference from the old 19.99 for 30 days but they are really trying to scam us on touring options in my area by locking down the postcode in modify.
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I'm boycotting these clowns now. 59.99 every 10 days to change location would be costing me nearly ?300 a month, get real vivastreet no one is going to pay that! Especially when it's quiet & we are in an economical crisis. >:(
WHAT!? I think I just paid 30 or so a couple of weeks ago for a month of that same privilege.
Hi Everyone,
In the regions we have reduced the duration from 30 days to 10 or 7 days the price for 'change of location' should have also decreased from ?59.99. If you see this price on the website for ads of 7 or 10 days can you please email me a screenshot as I dont see this on the live site now.
Thank you,
The Vivastreet Team - Finny
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Sorry but I really need to have a rant about VS -
I am furious about this website.
Ater a very pleasant and helpful conversation on the phone yesterday, with a gentleman who kindly offered to give me a VIP trial for a few days on the front page, as he felt I deserved VIP status due to the quality of my profile and pictures, (and was obviously hoping that I would eventually cough up the ?300 he was offering if I decided to stick with the VIP for a month), I came off the phone, only to find out that they have REMOVED ALL MY PHOTOS and had placed my ad on hold for moderation!!!
These photos so far have been perfectly acceptable, so I do not understand why they are suddenly deemed to be unsuitable, to the point of deleting the entire lot (I had about 10 on there in total)
So after yesterday's fiasco, I now have a totally useless advert on VS without any photos whatsoever, up for moderation, for which I am paying over ?50, and which so far has not brought me one iota of business... All I have received is a handful of emails ... each of which could have been written by a 9 year old.
I would personally steer clear of any advertising on VS, it is overpriced and vastly complicated, and distressing when they decide to remove your photos for no discernible reason (this has happened to me TWICE now).
I have written to them to tell them to deactivate my profile completely - as it stands I have an advert on there for which I am basically throwing money at for nothing, and have received no proper explanation as their actions, and I have no way of contacting anyone to address this until Monday as they are not contactable over the weekend.
What a waste of money this experience has been.
I will in future be staying faithful to my other listing directories, and disregarding VS completely.
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Finny is always good on there at resolving problems but I had a nightmare with them while she was on holiday. It is ridiculous how photos can stay on for months then when you change location they can be removed just like that. May I suggest they sort that issue out?
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I have this happen occasionally. The last instance was each time I modified without adding photos just the text. I would get a message sent to me. It used to irritate me but now just let them get on with it. If it became a major loss of photos they will be hearing from me.
VS always are like this since I have been advertising with them in 2011. They haven't improved since so it doesn't look like they will now. :) My advice is to put fully clothed ones up that show the whole body down to the knees.
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Thanks for your responses, ladies, they are much appreciated.
With regards to the photos themselves, they are as tame as you could possibly get - I am talking black negligee, which fully covers me, little black dress, basque and stockings, etc.... I am not showing any flesh that could be in any way be classified as 'naughty bits'.
Another thing I find laughable is their note advising us sternly not to show any 'naughty bits' when posting photos, and yet when I look at their escort section, I can see plenty of girls on there who are posing not just topless, but completely naked! It beggars belief, it really does.
I haven't personally corresponded with Finny so far, but I hope that either she or one of the staff makes an effort to rectify this, as it has really upset me, considering my financial status at the moment - I cannot afford to be paying out over ?44 for an advert, only to end up being invisible to clients on that site. Even Adultwork, with all its negative points, seems preferable to this kind of treatment right now, and that is really saying something!
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Thanks for your responses, ladies, they are much appreciated.
With regards to the photos themselves, they are as tame as you could possibly get - I am talking black negligee, which fully covers me, little black dress, basque and stockings, etc.... I am not showing any flesh that could be in any way be classified as 'naughty bits'.
Another thing I find laughable is their note advising us sternly not to show any 'naughty bits' when posting photos, and yet when I look at their escort section, I can see plenty of girls on there who are posing not just topless, but completely naked! It beggars belief, it really does.
I haven't personally corresponded with Finny so far, but I hope that either she or one of the staff makes an effort to rectify this, as it has really upset me, considering my financial status at the moment - I cannot afford to be paying out over ?44 for an advert, only to end up being invisible to clients on that site. Even Adultwork, with all its negative points, seems preferable to this kind of treatment right now, and that is really saying something!
Hi Francesca,
Sorry to hear you are having issues, can you please drop me an email es@vivastreet.com with your ad id and photo's? I can then investigate why the pictures were removed. Just to let you know we do not allow any nudity below the waist and that is for all users, you should not be able to see any ads with that level of nudity.
Thank you,
The Vivastreet Team - Finny
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I have this happen occasionally. The last instance was each time I modified without adding photos just the text. I would get a message sent to me. It used to irritate me but now just let them get on with it. If it became a major loss of photos they will be hearing from me.
VS always are like this since I have been advertising with them in 2011. They haven't improved since so it doesn't look like they will now. :) My advice is to put fully clothed ones up that show the whole body down to the knees.
Hi MeetingDiversity,
Just to let you know we have almost completed our new photo system and this should greatly cut down on moderator mistakes when it comes to photos. Also for those that choose we will also have a photo ID verification system, we are hoping to have the new system in the coming months.
Thank you,
The Vivastreet Team - Finny
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My latest advert is showing in the wrong county ::) have emailed customer service.
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Oh, I think there would be interest if you hosted one in Manchester!
Hi Fabulassie,
Good news! We are looking to organise a Manchester focus group in June. We are wondering what type of venue people would prefer (all will be in the city centre).
A room in a local sex worker charity office
A meeting room at a hotel
A meeting room (private) at a bar / club
Any other idea's are welcome and once we have a firm plan, we will circulate more details.
Thank you,
The Vivastreet Team - Finny
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Oh, I think there would be interest if you hosted one in Manchester!
Hi Fabulassie,
Good news! We are looking to organise a Manchester focus group in June. We are wondering what type of venue people would prefer (all will be in the city centre).
A room in a local sex worker charity office
A meeting room at a hotel
A meeting room (private) at a bar / club
Any other idea's are welcome and once we have a firm plan, we will circulate more details.
Thank you,
The Vivastreet Team - Finny
I'd be happy with any of those, although I do like the idea of being near a bar.
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I may be able to attend, if you can bear me!
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I'd be happy with any of those, although I do like the idea of being near a bar.
Great! We just wanted to double check on the options before preceding to the planing stage.
Hi Mirror, the date we are currently looking at is Friday the 10th of June, the more the merrier! Some of the UK team will be present along with potentially some familiar faces from local groups and charities. I am also hoping to attend, be nice to finally put faces to names ;D
If anyone is interested in attending please do email me es@vivastreet.com, but we will be sending out more communication once we have the final plan in place.
Thank you,
The Vivastreet Team - Finny
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That is strange indeed. My friend found the same, a lot of timewasters but for some reason it works for me.
There must be another factor. I'm older, maybe that's a reason? I have no idea why it works for some and not for others but there have been days where it has saved my life work-wise.
I don't agree with them spamming anyone but they haven't targeted me yet.
For the first time, Vivastreet has worked for me this week. In the past, I'd make my money back and then get fed up with timewasters. I sometimes used a different phone number just to avoid the harassment and sometimes I'd just turn it off once I'd made my money back.
I put up an ad a couple of weeks ago. I didn't pay for any extras other than touring location change and linking my website. Bunch of twats called, but I got one good booking. Then it quietened down. Vivastreet sent out the "UH-oh! Your advert is getting less attention!" email that is meant to get us to upgrade. Ignored it.
My Google Analytics showed that there was a fairly decent click-through to my website, which declined as my advert slipped down in the listings. No biggie. I knew that there were relatively few adverts in my upcoming touring location so I expect it would still be useful there.
Then this week I suddenly got several good bookings from VS. Six one-hour bookings, all of them nice middle-aged guys. Two of them specifically said that they'd booked me because they liked my website. All of them had refined their search to women in my age group (I'm older).
My rates are higher than all but one other escort in my area and demographic. These guys just skipped over the adverts with glossy photos, bypassed the featured/VIP stuff, and sought out someone like me. They were all wonderful bookings.
So, I'm sticking with Vivastreet for now. I'm not sure I'll bother with any sort of featuring as staying towards the top just attracts the timewasters. However, I am going to create a brand-new advert every month so that the date on my advert is fresh - I don't like the implication that the photos and information is out-of-date, even if it's been updated regularly.
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Am I not even allowed to write "Massage in xxxx area and xxxx area." without your mods removing the areas leaving the work Massage with not even a full stop at the end making it look like I'm the one who can't use basic punctuation??? Also removing the area from my headline too and leaving a spelling mistake. Ok, I get it wrong sometimes and mis spell but annoying when Vivastreet does it for me. Finny, can't you just take charge and get rid of everybody else?
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Am I not even allowed to write "Massage in xxxx area and xxxx area." without your mods removing the areas leaving the work Massage with not even a full stop at the end making it look like I'm the one who can't use basic punctuation??? Also removing the area from my headline too and leaving a spelling mistake. Ok, I get it wrong sometimes and mis spell but annoying when Vivastreet does it for me. Finny, can't you just take charge and get rid of everybody else?
Morning LOTM,
You should indeed be allowed to write what you have said above, so apologies if that has been removed. We did have a new intake of moderators for the UK team as the business keeps growing on all fronts, but this should not be an excuse as they do have extensive training before they are let 'lose' on the adverts. I have spoken with the CS team leader and unfortunately some do pass the training but dont quite cut the mustard once on the live system.
Can you pop me an email with your ad id and I will investigate and get back to you. I wish I had time to do all the adverts and photos but its a team of 14 at the moment and growing fast (just in the UK).
If you would like to take an advertising package eg a bundle of features, I can pass your details over to our account management team who would personally look after your ad and you would have one point of contact going forward? If so just let me know in your email.
Thank you,
The Vivastreet Team - Finny
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Hi
I'm trying to post a new ad on Vivastreet and when I go to submit the ad it comes up with the message "This is a professional account, please select accordingly" next to the Independent/Agency drop down box. As I am independent I have selected this but it still doesn't let me go any further!
Please help!
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Try calling them - they're really very helpful.
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Hi
I'm trying to post a new ad on Vivastreet and when I go to submit the ad it comes up with the message "This is a professional account, please select accordingly" next to the Independent/Agency drop down box. As I am independent I have selected this but it still doesn't let me go any further!
Please help!
Hi Kate_X,
Its sounds like when your first set up your account you may have selected it as an agency or professional, which then means you can not post as an independent. If you call our CS team on 0203-695-8755 they will be able to update your account or feel free to email me direct es@vivastreet.com and I can also help.
Thank you,
The Vivastreet Team - Finny
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Try calling them - they're really very helpful.
Thank you Fabulassie :)
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Thank you. I gave them a call and problem solved now.
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Something I have realised about Vivastreet:
The age of your advert makes a huge difference in how it is displayed. Don't re-post the same advert over and over. Make new ones. My friend is featuring but she created her advert in 2015 and in this busy area we are in you have to scroll down through several pages just to find her. What is the point of featuring if you're still going to be several pages down?
I think the repost option may make a difference. But that's another expense on top of featuring. IMO, in most areas it is only worth featuring if your advert is new and/or you pay to repost to the top. You can be sure other girls will be reposting so if you don't then you will always be below them.
I was thinking of featuring for the five days I was in Essex but I noticed there is no five-day drop-down option like there is in my home city. I suppose I could move my advert back, wait for it to come out of moderation, feature it, then move it back. But since I would still have to also repost it to stay towards the top that is more money than I'd like to pay. Also, the repost option is for ten days and my advert expires in 8 days.
As it is, I rely on guys searching for women my age in my area and then I turn up on a relatively short list without needing to feature.
I can see from my Google analytics that my profile is getting views because I link my website - if only a small percentage are bothering to click through to my website that's a fair amount of traffic.
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The VIP feature puts you on top of the featured adverts constantly. It sure serves well. :)
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Something I have realised about Vivastreet:
The age of your advert makes a huge difference in how it is displayed. Don't re-post the same advert over and over. Make new ones. My friend is featuring but she created her advert in 2015 and in this busy area we are in you have to scroll down through several pages just to find her. What is the point of featuring if you're still going to be several pages down?
I think the repost option may make a difference. But that's another expense on top of featuring. IMO, in most areas it is only worth featuring if your advert is new and/or you pay to repost to the top. You can be sure other girls will be reposting so if you don't then you will always be below them.
I was thinking of featuring for the five days I was in Essex but I noticed there is no five-day drop-down option like there is in my home city. I suppose I could move my advert back, wait for it to come out of moderation, feature it, then move it back. But since I would still have to also repost it to stay towards the top that is more money than I'd like to pay. Also, the repost option is for ten days and my advert expires in 8 days.
As it is, I rely on guys searching for women my age in my area and then I turn up on a relatively short list without needing to feature.
I can see from my Google analytics that my profile is getting views because I link my website - if only a small percentage are bothering to click through to my website that's a fair amount of traffic.
Essentially useless in fact as it gets lost amongst other adverts.
I paid 100 to renew my advert and it fell to the back pages immediately.
I will now be creating a new advert each month.
To be fair Vivastreet were helpful and created A fresh one for me (without additional cost)
But I don't want to have to phone them every month to complain to them.
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Hi Everyone,
Just to clear up the age of an ad issue, this is indeed down to when you first posted the ad and always shows the date and time the ad was initially made. The site works in this manor as this is how the repost feature logic happens, so we are not able to display this.
Unlike other sites we dont carry 'old' or 'outdated' ads as all user pay which what helps keep the site clean and up to date, but we understand not all 'punters' will understand this.
Some solutions have been posted to the problem and this is a quick list that contains all.
Free solution - As pointed out create and post a new ad every time, the negatives being it gets treated as a new ad by the moderation team. Non of the paid options would mean the ad goes into moderation.
Cheapest solution - Take the repost 1 day plan, it only costs a couple of pounds and will update the time and date of your ad to the time you carry out the action (will repost twice in the day).
Mid price solution - Take the full ad repost plan, reposts your ad every 12 hours automatically for the duration of your plan.
High price solution - Take the multi repost options, this reposts your ad every 12 hours automatically for the duration of your plan and allows you every 20 minutes to manually repost the ad.
If you have any questions please drop me andemail.
Thank you,
The Vivastreet Team - Vini (Finny is on holiday for the next 2 weeks)
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I can only see a 30 day repost for ?29.99 or 30 day multi repost for ?99.99, no one day plan?
EDIT:: when I clicked Repost from under the ad name instead of over on the right there is now a 1 day option for ?2.99 in the drop down!
EDIT2: But it won't let me pay for this option - the payment page says ?0 and the payment won't go through because of a "random error".
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I can only see a 30 day repost for ?29.99 or 30 day multi repost for ?99.99, no one day plan?
EDIT:: when I clicked Repost from under the ad name instead of over on the right there is now a 1 day option for ?2.99 in the drop down!
EDIT2: But it won't let me pay for this option - the payment page says ?0 and the payment won't go through because of a "random error".
Hi Just An Escort,
Can you drop me an email with your ad id please, I can then look to see why your ad wont allow this function. es@vivastreet.com
Thank you,
The Vivastreet Team - Vini
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Hi Everyone,
We noticed some chatter about PTMU (Pleasure to meet you) site, sorry for any delays on publishing new ads or modifications but we had a leaver. If you have any issues on your ad feel free to email myself and I can pass on, or if you can call the VS customer support number ask for somebody in the London CS team as they are trained on the site in the interim while we recruit.
The site is still growing (not quite abandoned ;D) and in terms of organic traffic (Search engines) is up 120% year on year, it doesn't quite have the traffic of VS but does generate around 200k visits a month.
Once we have the new team in place you should start to see some more action on the site.
Thank you,
The Vivastreet Team - Vini
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Hi Vini, is es@vivastreet.com still your email?
I have no reply to my complaint made yesterday?
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Hi Vini, is es@vivastreet.com still your email?
I have no reply to my complaint made yesterday?
Hi Hotblondie,
I dont have any emails in the in-box? Can you resend to me please?
Thank you,
The Vivastreet Team - Vini
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I just resend the email to es@ vivastreet.com, I hope you got it?
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I just resend the email to es@ vivastreet.com, I hope you got it?
Yes, thank you very much. We are investigating for you now and apologies for the error. I will get in contact with you direct via email.
Thank you,
The Vivastreet Team - Vini
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Any staff around?? Been emailing since Saturday night and yesterday and it's now 11am and nobody has got back to me. Finny please come back!
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Have you tried calling them?
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Any staff around?? Been emailing since Saturday night and yesterday and it's now 11am and nobody has got back to me. Finny please come back!
Hi LOTM,
We check the es@vivastreet.com inbox several times a day in Finnys absence (Mon-Fri), the in-box was emptied last night before I left. The good news is Finny is back from her holidays on Monday next week, so we will be back to a full strength.
Also as Fabulassie mentions you can always call our CS team in core business hours or drop them an email.
Thank you,
The Vivastreet Team - Vini
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Any staff around?? Been emailing since Saturday night and yesterday and it's now 11am and nobody has got back to me. Finny please come back!
Hi LOTM,
We check the es@vivastreet.com inbox several times a day in Finnys absence (Mon-Fri), the in-box was emptied last night before I left. The good news is Finny is back from her holidays on Monday next week, so we will be back to a full strength.
Also as Fabulassie mentions you can always call our CS team in core business hours or drop them an email.
Thank you,
The Vivastreet Team - Vini
Am glad Finny back. And you are ok as well Vini. But some of your other staff are getting right on my nerves right now. I can't get any sense out of them at all!!!
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Am glad Finny back. And you are ok as well Vini. But some of your other staff are getting right on my nerves right now. I can't get any sense out of them at all!!!
I'm sorry to hear that, please feel free to email me across the details or ask to speak to a CS agent in the London office (they are more senior and have worked with for VS for many years).
Thank you,
The Vivastreet Team - Vini
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Can you get someone to contact me please? Hopefully someone who can speak English and understands when you don't want to just click 'pay'
I have had an advert with yourselves since you started but that's it for me thanks unless you make a little more of an effort for your customers
If you're not bothered then neither am I
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Megan, they can't contact you unless you give them some means of doing so - they have no idea who you are or which your advert is?
If none of the three contact methods they've supplied in their signature are working, I suspect it's because Easter. There probably won't be anybody there until Tuesday.
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Of course you are correct Amy
I get so hot under the collar about this lot I forget to use what little brain I have working tonight
My advert with Vivastreet is as Megan_GFE and they have my email address and number attached to that
M
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Yeah, this is why every time I think about trying an ad on VS I look at this thread for ten minutes or so and then go and make some toast instead. I don't need the bloody aggro :).
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Well this should help with the toast making
My advert used to cost me ?35 a month. They are hopeless with location searching (despite being told over and over again) and keep putting my location as Reading, which is miles away. In the end I had to put a neighbouring area postcode instead.
They have now made it impossible to book your advert for a month and everything has to be renewed every 10 days unless you leave a message for them to contact you
3 days after leaving the message, someone who doesn't speak good English finally contacts you and offers to renew for 30 days at over twice what you used to pay
erm - no thanks
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Megan
I've reported location issues with their database many times, over several years. They say they are working on it.
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I can promise you all if you deal with Finnie nothing will go wrong.
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I can promise you all if you deal with Finnie nothing will go wrong.
Fair enough but what if she leaves, is on holiday or off sick? Not to mention busy dealing with everyone's accounts?
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I can promise you all if you deal with Finnie nothing will go wrong.
Fair enough but what if she leaves, is on holiday or off sick? Not to mention busy dealing with everyone's accounts?
I don't know is the answer. When I have to deal with someone else they don't understand my question let alone the answer lol.
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LOTM will know what I'm talking about but if you think it's bad trying to contact someone in the company with a good command of the English language then you should try contacting them with a Scottish accent. You would think we were talking a foreign language. We get nowhere fast 😢🙄 and usually a reply which has nothing to do with what we have asked for.
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LOTM will know what I'm talking about but if you think it's bad trying to contact someone in the company with a good command of the English language then you should try contacting them with a Scottish accent. You would think we were talking a foreign language. We get nowhere fast 😢🙄 and usually a reply which has nothing to do with what we have asked for.
Exactly. I was advised that I needed to purchase something I already had! :FF
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I can promise you all if you deal with Finnie nothing will go wrong.
Fair enough but what if she leaves, is on holiday or off sick? Not to mention busy dealing with everyone's accounts?
I don't know is the answer. When I have to deal with someone else they don't understand my question let alone the answer lol.
Which is the problem when dealing with just one person, it shouldn't be happening. They charge a fair enough fee, but do not have the customer service to back it up. Many directories do not have any customer service, but they don't chop and change advert rules, nor do they usually charge the same sort of rates as VS.
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I am happy to accept advice if anyone has any suggestions of better places to advertise as I have seriously had enough with this shower of amateurs
I have read the article on the home page but feel it's a little out of date now (sorry) so any help gratefully received
PM me if you would prefer
Thanks
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Hi Megan,
I'm sorry to hear that you're having issues on Vivastreet. We are not fully staffed over Easter bank holiday which is causing delays. If you don't mind can you please drop me an email at es@vivastreet.com so I can understand what happened and who dealt with your query in our CS team.
Thanks
Vini
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I paid for a month's advertising ?29.00 and ?7.99 for website link for my tour in Maidenhead on Saturday.
They put the advert up with pictures and by afternoon I was receiving phone calls to say my pictures were not showing. I didn't have internet access all day so spent the day giving boys my website address.
When I got home the next day i went onto Vivastreet and they had deleted my pictures to the ad saying I needed to get verified. I put an ad up last month for Swindon with photos and never had a problem. Don't know when I'll be back in Maidenhead again so ?38 wasted.
Still haven't got verified because to be honest I cant be bothered now with Vivastreet, this is only my second time advertising with them and im not happy. Why allow the profile with photos to go up in the morning and then delete in the afternoon. Wouldn't it have been better whilst waiting for it to be approved to not take payment and then email me to say the pictures need verifying and then take payment. Had I have known in the morning I would have got verified.
Girls is this how Vivastreet operate?
Linzi
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I paid for a month's advertising ?29.00 and ?7.99 for website link for my tour in Maidenhead on Saturday.
They put the advert up with pictures and by afternoon I was receiving phone calls to say my pictures were not showing. I didn't have internet access all day so spent the day giving boys my website address.
When I got home the next day i went onto Vivastreet and they had deleted my pictures to the ad saying I needed to get verified. I put an ad up last month for Swindon with photos and never had a problem. Don't know when I'll be back in Maidenhead again so ?38 wasted.
Still haven't got verified because to be honest I cant be bothered now with Vivastreet, this is only my second time advertising with them and im not happy. Why allow the profile with photos to go up in the morning and then delete in the afternoon. Wouldn't it have been better whilst waiting for it to be approved to not take payment and then email me to say the pictures need verifying and then take payment. Had I have known in the morning I would have got verified.
Girls is this how Vivastreet operate?
Linzi
Yes they do do this, they will come along and say you can contact their customer service etc, but I know that for some that's too late and you may then be away from home etc. You need your ad sorted when you pay.
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Since when did people have to be 'verified' to advertise on VivaStreet? Are they going through AW, picking out the shittest and most pointless features and adding them one at a time?
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Since when did people have to be 'verified' to advertise on VivaStreet? Are they going through AW, picking out the shittest and most pointless features and adding them one at a time?
They were discussing bringing in verification not too long ago, probably got lost in the thread.
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Hmmm... and verification is so successful on AW, isn't it?! ::) :FF
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I paid for a month's advertising ?29.00 and ?7.99 for website link for my tour in Maidenhead on Saturday.
They put the advert up with pictures and by afternoon I was receiving phone calls to say my pictures were not showing. I didn't have internet access all day so spent the day giving boys my website address.
When I got home the next day i went onto Vivastreet and they had deleted my pictures to the ad saying I needed to get verified. I put an ad up last month for Swindon with photos and never had a problem. Don't know when I'll be back in Maidenhead again so ?38 wasted.
Still haven't got verified because to be honest I cant be bothered now with Vivastreet, this is only my second time advertising with them and im not happy. Why allow the profile with photos to go up in the morning and then delete in the afternoon. Wouldn't it have been better whilst waiting for it to be approved to not take payment and then email me to say the pictures need verifying and then take payment. Had I have known in the morning I would have got verified.
Girls is this how Vivastreet operate?
Linzi
I stoped using viva few days ago for the same reason among others: my main picture, the one in a blue dress who I always use as a main on all the sites I advertise got deleted out of the blue, right after I paid for an 10 days ad.
Emailed Finni`s email, Vinni answered and until today I got no answer to my question: Why a picture I always used on viva and elsewhere got deleted?
Plus their masked price increase from 20/month to 8/10 days plus the fact that all the callers from vivastreet are low numbers and low quality, plus the fact that my ad has to wait few hours to be moderated/published made me reconsider posting an ad on this site.
I did recommend it to a friend but only to try it if she gets the free offer for new ads to feel the market first, otherwise I adviced her not to pay for it.
I apreciate Finny`s efforts to help and her trying to fix all the problems we have with our ads but when she is in holiday it seems that all their mods do what they want and not in an helpfull way.
Rant over :)
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Is Finny in charge or the only competent person there?
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Can we move on, please? It's a general discussion thread for the site, and constantly singling out individuals by name on the public board is not just unfair, it's inappropriate.
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Hi Everybody,
Sorry that some of you have had some issues over the bank holiday weekend, I have flagged this up to the Head of Customer Service who is investigating with the team. We have been able to find some of you from the information given, but if you havent been contacted and would like to be please email me across your ad id and best contact details.
We know we are now where near perfect and have let agents go that do not perform / make too many mistakes on the adverts. We invest heavily in the CS and Moderation team and its really sad to get negative feedback, but the feedback we obtain is always acted upon and we do appreciate you feeding back on the experiences you have.
If you every feel like on the phone to a CS agent they are struggling with your accent or able to help you any further, please ask to speak to out team in London. We have 5 senior agents and a customer service team leader and all are native (4) or at native level English. Its also worth noting I only work normal business hours (Mon-Fri : 9-6) and for anything urgent please do always call or CS team, average time of answer is around 30 seconds as opposed to when I get a notification of a message.
Thank you,
The Vivastreet Team - Finny
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Hi Finny
I do realise (every time) that whoever answers the phone that 99% of the time that I'm going to have problem with Scottish accent and immediately ask for someone who understands the Scottish accent. Native level English really isn't good enough. I do realise I have to wait for a call back if the person is busy. To be honest I have problems with the English accent too but when it's pigeon English that is just downright irritating. If working in CS they should be able to speak and totally understand British words and be able to hold a conversation. I usually have to ask whoever calls to speak at 50% rate but within 30 seconds they are back up to 100% rate. It's about then that I lose the rag and ask them to get someone who does understand Scottish to call back.
What I will say in your defence is that if someone emails you directly and you are on holiday then they may not get an answer till your return. That is unavoidable.
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Can we have some info on being verified
What's the process
What ID do they want
What happens if we don't want to be verified
And what do we get in return for being verified
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Regarding the email that just came round about a 7 day option - that's all well and good but in the small print you say that the 30 day option is being removed. You haven't mentioned prices at all in the email, and also some of the upgrades on the site still offer 30 day options, but I'd like to know how much will it cost to have a permanent ad up that I have to renew every 7 days vs the 30 day permanent ad. Because I can't see this being a cost saving for us advertisers as the shorter period options for upgrade always work out more expensive than a longer period.
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I give up with viva st ... They change the rules all the time ... Spent loads on it .. Was dealing with an amazing person from there neelam .. ( total credit to her ) .. But it's just a joke now .. Firstly you could get a one day move to the top of listing .. Then was 10 days now 7 days but no monthly ( 30 days option .. It's a lot of hassle of you ask me .. Plus going to the top actually means nothing .. You are still sometimes on page 5 .. After VIP , featuring , etc etc .. In the words of Deborah Meaden ( dragons den ) I'm out ! Haha ...not sure why they can't do same / similar thing as AW .. Easy n simple .. All these silly options are so expensive .. Xx
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Regarding the email that just came round about a 7 day option - that's all well and good but in the small print you say that the 30 day option is being removed. You haven't mentioned prices at all in the email, and also some of the upgrades on the site still offer 30 day options, but I'd like to know how much will it cost to have a permanent ad up that I have to renew every 7 days vs the 30 day permanent ad. Because I can't see this being a cost saving for us advertisers as the shorter period options for upgrade always work out more expensive than a longer period.
I think the way they will work it is so it is more expensive for the 30 day option.4 lots of what 7 day costs.
They want even more money from us. They could have just added the 7 day feature and left the 30 day.
Who knows what viva are playing at these days. There is no need for them to be even more money grabbing from us. It will be interesting to see the end result. :)
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Regarding the email that just came round about a 7 day option - that's all well and good but in the small print you say that the 30 day option is being removed. You haven't mentioned prices at all in the email, and also some of the upgrades on the site still offer 30 day options, but I'd like to know how much will it cost to have a permanent ad up that I have to renew every 7 days vs the 30 day permanent ad. Because I can't see this being a cost saving for us advertisers as the shorter period options for upgrade always work out more expensive than a longer period.
I think the way they will work it is so it is more expensive for the 30 day option.4 lots of what 7 day costs.
They want even more money from us. They could have just added the 7 day feature and left the 30 day.
Who knows what viva are playing at these days. There is no need for them to be even more money grabbing from us. It will be interesting to see the end result. :)
Yeah that's what I suspect too - I've got a few weeks left on my current ad though so I can't see the prices for renewing at the moment. Besides the cost of only paying for 7 days each time, I really don't want the hassle of thinking about renewal every 7 days (though I have my ad up permanently, I don't like to auto renew so I can decide on a month by month basis whether to continue it).
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Hi Everyone,
Just to address some questions that have been asked:
Photo verification - atm we are asking advertisers who adverts have been flagged as fake via our moderation team, to send us over a 'selfie' with todays date and Vivastreet written on a sign.
Some advertisers have also sent up photo ID eg a passport to prove photo identification matches the photos on the profile. We dont expect a passport, its just some advertisers are happy to do this.
Having this allows us to put a mark on the account, so pictures are not deleted but moderators if they are flagged as fake or potentially flagged by one of our photo scanning tools.
Ad duration - We cant unfortunately have different solutions for all advertisers, but the biggest complaint by far from users is the fact they have to pay for a 30 day ad and 30 day features. So we wanted to change this, we understand some users are happy with the 30 day but the vast majority were not.
We questioned users on the ideal duration and we had 2 standout (7 and 10 days) as a business we then tested these in 4 of our regions and the 7 day plan just won out in terms of new advertisers, number of ads, revenue and user engagement.
Based on these results we decided to roll out the short durations to all regions this week and then London the week after. We do have the option on auto renew, so if you are a user that wants to keep the ad on site for a period of time and not worry about it you can.
Likewise we can pass your details on to the customer account team and they manage 100's on advertisers on a 30 day period and would be your point of contact going forward for your ad. We have a team of 5 (3 ladies and 2 gents) and if this is something you are intrested in please email me es@vivastreet.com.
Thank you,
The Vivastreet Team - Finny
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Ad duration - We cant unfortunately have different solutions for all advertisers, but the biggest complaint by far from users is the fact they have to pay for a 30 day ad and 30 day features. So we wanted to change this, we understand some users are happy with the 30 day but the vast majority were not.
(...)We do have the option on auto renew, so if you are a user that wants to keep the ad on site for a period of time and not worry about it you can.
Likewise we can pass your details on to the customer account team and they manage 100's on advertisers on a 30 day period and would be your point of contact going forward for your ad. We have a team of 5 (3 ladies and 2 gents) and if this is something you are intrested in please email me es@vivastreet.com.
Thank you,
The Vivastreet Team - Finny
I do usually renew my ad each month but I don't wish to be locked in to an auto renew or have to think about paying once a week! Also I don't understand why you can't offer a 30 day ad option as well as the shorter ones, especially as all the featuring and highlighting options always have different lengths like 5 or 10 days? I also don't really want to manually contact a team just to keep getting a 30 day ad.
Also what will be happening with the web link? And how will buying multiple 7 days affect how much an ad will cost?
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I was one who said that I would like the option to purchase shorter times. However, I don't see why we can't also have an option to buy in longer blocks, particularly if this gives us a discount.
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I do usually renew my ad each month but I don't wish to be locked in to an auto renew or have to think about paying once a week! Also I don't understand why you can't offer a 30 day ad option as well as the shorter ones, especially as all the featuring and highlighting options always have different lengths like 5 or 10 days? I also don't really want to manually contact a team just to keep getting a 30 day ad.
Also what will be happening with the web link? And how will buying multiple 7 days affect how much an ad will cost?
Hi Just An Escort,
The auto renew feature is just a simple tick box, you can very easily un-tick the box at any time to stop the ad form auto renewing. It can be done by a few clicks once you are logged in.
Unfortunately the site, mainly the logic and posting form are not built to allow multiple P2P plans and we can only have 1. Once the plans are at 7 days they will not be shortened again, we did have the flexibility to do this with features however we dont have the same logic for what we call P2P.
Calling our agent or having our agent call you every 30 days would take a similar amount of time as renewing your ad online and have the added benefit of a dedicated person for any issues or problems that you will get to know.
The weblink will be ?2.99 for 7 days.
Thank you,
The Vivastreet Team - Finny
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I was one who said that I would like the option to purchase shorter times. However, I don't see why we can't also have an option to buy in longer blocks, particularly if this gives us a discount.
Hi Fabulassie,
If you wish to buy a 30 day plan I can pass your details to the customer account team to contact you. We do indeed offer discounts to people who buy longer packages with us. Drop me and email if you would like me to do this.
Thank you,
The Vivastreet Team - Finny
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So that's ?12 pcm for the Web link.
You've changed to a shorter option, and wiped out the longer ones :FF
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I do usually renew my ad each month but I don't wish to be locked in to an auto renew or have to think about paying once a week! Also I don't understand why you can't offer a 30 day ad option as well as the shorter ones, especially as all the featuring and highlighting options always have different lengths like 5 or 10 days? I also don't really want to manually contact a team just to keep getting a 30 day ad.
Also what will be happening with the web link? And how will buying multiple 7 days affect how much an ad will cost?
Hi Just An Escort,
The auto renew feature is just a simple tick box, you can very easily un-tick the box at any time to stop the ad form auto renewing. It can be done by a few clicks once you are logged in.
Unfortunately the site, mainly the logic and posting form are not built to allow multiple P2P plans and we can only have 1. Once the plans are at 7 days they will not be shortened again, we did have the flexibility to do this with features however we dont have the same logic for what we call P2P.
Calling our agent or having our agent call you every 30 days would take a similar amount of time as renewing your ad online and have the added benefit of a dedicated person for any issues or problems that you will get to know.
The weblink will be ?2.99 for 7 days.
Thank you,
The Vivastreet Team - Finny
So weblink is now the equivalent of 12.95 a month, when it is currently 7.99 for 30 days ???
So based on that mark up I'm going to guess that my ad will be around ?11 per 7 days, or ?47 a month when it is currently ?29.99 for 30 days
Which means I'll be paying about ?60 a month for an ad that used to cost me less than ?40.
I really don't think I'll be renewing once my current ad runs out, that is just ridiculous.
And contacting an agent isn't about the time, it's just too much hassle when on so many other sites you can just click a button and be done.
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Hi Everyone,
Just to address some questions that have been asked:
Photo verification - atm we are asking advertisers who adverts have been flagged as fake via our moderation team, to send us over a 'selfie' with todays date and Vivastreet written on a sign.
Hi Finny
Can I ask what the criteria is in determining adverts as "fake", I ask because im puzzled how my ad was accepted last month and not this month. Also all the details on the Maidenhead ad have been taken off my website which I paid to have the link displayed to my website (although I notice this has been removed as well so there is no link on the ad despite being paid for 30 days).
Im not getting verified atm until this situation has been resolved, ie either an email or telephone call would be helpful.
Many thanks Linzi
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I was one who said that I would like the option to purchase shorter times. However, I don't see why we can't also have an option to buy in longer blocks, particularly if this gives us a discount.
Hi Fabulassie,
If you wish to buy a 30 day plan I can pass your details to the customer account team to contact you. We do indeed offer discounts to people who buy longer packages with us. Drop me and email if you would like me to do this.
Thank you,
The Vivastreet Team - Finny
I plan on always purchasing the 30 day feature will this be available to me if I phone. I prefer it on auto renewal.
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Hi Finny
Can I ask what the criteria is in determining adverts as "fake", I ask because im puzzled how my ad was accepted last month and not this month. Also all the details on the Maidenhead ad have been taken off my website which I paid to have the link displayed to my website (although I notice this has been removed as well so there is no link on the ad despite being paid for 30 days).
Im not getting verified atm until this situation has been resolved, ie either an email or telephone call would be helpful.
Many thanks Linzi
Hi Linzi,
I will give you a call at 11 from the number off your website, if you prefer another time or number please drop me an email.
Thank you,
The Vivastreet Team - Finny
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I plan on always purchasing the 30 day feature will this be available to me if I phone. I prefer it on auto renewal.
Hi Meetingdiversity,
It will indeed, please drop me and email and I can pass onto one of our agents to call you.
Thank you,
The Vivastreet Team - Finny
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I do usually renew my ad each month but I don't wish to be locked in to an auto renew or have to think about paying once a week! Also I don't understand why you can't offer a 30 day ad option as well as the shorter ones, especially as all the featuring and highlighting options always have different lengths like 5 or 10 days? I also don't really want to manually contact a team just to keep getting a 30 day ad.
Also what will be happening with the web link? And how will buying multiple 7 days affect how much an ad will cost?
Hi Just An Escort,
The auto renew feature is just a simple tick box, you can very easily un-tick the box at any time to stop the ad form auto renewing. It can be done by a few clicks once you are logged in.
Unfortunately the site, mainly the logic and posting form are not built to allow multiple P2P plans and we can only have 1. Once the plans are at 7 days they will not be shortened again, we did have the flexibility to do this with features however we dont have the same logic for what we call P2P.
Calling our agent or having our agent call you every 30 days would take a similar amount of time as renewing your ad online and have the added benefit of a dedicated person for any issues or problems that you will get to know.
The weblink will be ?2.99 for 7 days.
Thank you,
The Vivastreet Team - Finny
So weblink is now the equivalent of 12.95 a month, when it is currently 7.99 for 30 days ???
So based on that mark up I'm going to guess that my ad will be around ?11 per 7 days, or ?47 a month when it is currently ?29.99 for 30 days
Which means I'll be paying about ?60 a month for an ad that used to cost me less than ?40.
I really don't think I'll be renewing once my current ad runs out, that is just ridiculous.
And contacting an agent isn't about the time, it's just too much hassle when on so many other sites you can just click a button and be done.
Well done doing the maths, besides deleting my emblematic picture after using it on viva for more than one year, this masqued price increase is the other thing who put me off using viva.
Thats a shame, I thought just aw are greedy bastards.
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I do usually renew my ad each month but I don't wish to be locked in to an auto renew or have to think about paying once a week! Also I don't understand why you can't offer a 30 day ad option as well as the shorter ones, especially as all the featuring and highlighting options always have different lengths like 5 or 10 days? I also don't really want to manually contact a team just to keep getting a 30 day ad.
Also what will be happening with the web link? And how will buying multiple 7 days affect how much an ad will cost?
Hi Just An Escort,
The auto renew feature is just a simple tick box, you can very easily un-tick the box at any time to stop the ad form auto renewing. It can be done by a few clicks once you are logged in.
Unfortunately the site, mainly the logic and posting form are not built to allow multiple P2P plans and we can only have 1. Once the plans are at 7 days they will not be shortened again, we did have the flexibility to do this with features however we dont have the same logic for what we call P2P.
Calling our agent or having our agent call you every 30 days would take a similar amount of time as renewing your ad online and have the added benefit of a dedicated person for any issues or problems that you will get to know.
The weblink will be ?2.99 for 7 days.
Thank you,
The Vivastreet Team - Finny
So weblink is now the equivalent of 12.95 a month, when it is currently 7.99 for 30 days ???
So based on that mark up I'm going to guess that my ad will be around ?11 per 7 days, or ?47 a month when it is currently ?29.99 for 30 days
Which means I'll be paying about ?60 a month for an ad that used to cost me less than ?40.
I really don't think I'll be renewing once my current ad runs out, that is just ridiculous.
And contacting an agent isn't about the time, it's just too much hassle when on so many other sites you can just click a button and be done.
Well done doing the maths, besides deleting my emblematic picture after using it on viva for more than one year, this masqued price increase is the other thing who put me off using viva.
Thats a shame, I thought just aw are greedy bastards.
Yeah at least I can pay for all my AW featuring with credits earned on their site! Also, it's a bit telling that my post seems to have been ignored by their representative...
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Thats why I quoted your post, Im waiting for a reply :)
Hopefully a reply containing something like: you can pay 19,99 for one month, 10 for 14 days or 7 for 7 days etc. (just an example). We are in 2016, I find it hard to believe there is no possibility to have more than one option (which is the most expensive one of course).
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Hi Finny
Can I ask what the criteria is in determining adverts as "fake", I ask because im puzzled how my ad was accepted last month and not this month. Also all the details on the Maidenhead ad have been taken off my website which I paid to have the link displayed to my website (although I notice this has been removed as well so there is no link on the ad despite being paid for 30 days).
Im not getting verified atm until this situation has been resolved, ie either an email or telephone call would be helpful.
Many thanks Linzi
Hi Linzi,
I will give you a call at 11 from the number off your website, if you prefer another time or number please drop me an email.
Thank you,
The Vivastreet Team - Finny
hi finny if u could call me today at 11 great thanks linzi
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Thats why I quoted your post, Im waiting for a reply :)
Hopefully a reply containing something like: you can pay 19,99 for one month, 10 for 14 days or 7 for 7 days etc. (just an example). We are in 2016, I find it hard to believe there is no possibility to have more than one option (which is the most expensive one of course).
I just worked out how to find out the actual prices for my area - I wasn't too far off with my calculation, weblink is 2.99 as stated above, and a 7 day ad is 9.99, which comes to ?56 per month, for an ad that used to cost ?37.98 :o
They really should have fixed their site to allow different length ad options BEFORE taking away all the options apart from the most expensive...
They are claiming this is offering more flexibility but taking away options is the opposite of flexibility!
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To be fair, Finny did say that we could purchase 30 days at a time via the telephone/emailing her and she did agree to a discount for those who purchase longer blocks of time. I'm not sure if that means the old 30-day rate or not. But it's worth checking with her.
She said that their computer system won't allow for multiple choice on duration for advert publication (although it does for extra options.)
I suppose we'll have to give them a chance. While they can be aggravating, they do try very hard to provide customer service. Compared to the arrogance of AW, that is at least something.
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Right I have sorted my ads out now with VivaStreet, well Finny actually - she has restored my faith and given me a very kind offer as a gesture of goodwill. All sorted today within a few hours.
Hang in there ladies, Finny is really trying to sort things out for us judging by what was said in her email to me.
Linzi x
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Right I have sorted my ads out now with VivaStreet, well Finny actually - she has restored my faith and given me a very kind offer as a gesture of goodwill. All sorted today within a few hours.
Hang in there ladies, Finny is really trying to sort things out for us judging by what was said in her email to me.
Linzi x
Well, I just got offered the chance to pay the exact price I would pay if I just bought my ad in 7 day slots through the site, they only seem to want to offer discounts on things like highlighting and reposting rather than the basic ad.
EDIT: Persistence pays off, they finally came back with an ongoing deal I am happy to accept, as Linzi says, faith restored!
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Maybe I'm misunderstanding, but it doesn't seem to be a very good business plan to negotiate with each client - why not just have clear and simple posting guidelines and a fair price?
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Maybe I'm misunderstanding, but it doesn't seem to be a very good business plan to negotiate with each client - why not just have clear and simple posting guidelines and a fair price?
Yes this is very true, it means anyone not aware of this thread or who doesn't know how to contact the vivastreet escort team are basically being penalised by the new system. The best option for all would be adding the capability to choose ads of different lengths right there on the site - but apparently their system can't cope with this for some reason...
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I remember when Vivastreet was free lol.
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I remember when Vivastreet was free lol.
Lol ;D yeah
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I remember when Vivastreet was free lol.
Lol ;D yeah
Me too! Way back when in 2008 or thereabouts, I think :D.
I still took my ad down after three weeks for the sake of my sanity.
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I remember when Vivastreet was free lol.
Lol ;D yeah
Me too! Way back when in 2008 or thereabouts, I think :D.
I still took my ad down after three weeks for the sake of my sanity.
😂😂 mine lasted two days the level of time wasters back then was insane 😂😂
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Thats why I quoted your post, Im waiting for a reply :)
Hopefully a reply containing something like: you can pay 19,99 for one month, 10 for 14 days or 7 for 7 days etc. (just an example). We are in 2016, I find it hard to believe there is no possibility to have more than one option (which is the most expensive one of course).
I just worked out how to find out the actual prices for my area - I wasn't too far off with my calculation, weblink is 2.99 as stated above, and a 7 day ad is 9.99, which comes to ?56 per month, for an ad that used to cost ?37.98 :o
They really should have fixed their site to allow different length ad options BEFORE taking away all the options apart from the most expensive...
They are claiming this is offering more flexibility but taking away options is the opposite of flexibility!
I spoke to one yesterday this is nothing more than a business decision for them to generate more money. Thier site isnt broken like they say. They could have left the 30 day option. They tried else where and it was working I was told. She kept saying about a way it benefits them. How do we know for sure we will get the same price for the same deal. Usually it is advertised so we can see.
It will be interesting to see what price she comes back with.
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I definatly wouldn't rccomend the auto renewal as far as I can see if your touring depending on where your advert is at the time of renewal you will probably get charged a higher rate
Ie london cost more for advertising touring location and other featuring than say bristol / wales so unless you remember to move your add back to bristol before you auto renew it as it is a cheaper area before you will get stung for the higher price ( if your in a higher price area when your add auto renews )
If you were to do all the extra options in a cheaper area initially and then the advert auto renews in a more expensive area due to moving the location the difference is bloody huge and could be a nasty shock
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I definatly wouldn't rccomend the auto renewal as far as I can see if your touring depending on where your advert is at the time of renewal you will probably get charged a higher rate
Ie london cost more for advertising touring location and other featuring than say bristol / wales so unless you remember to move your add back to bristol before you auto renew it as it is a cheaper area before you will get stung for the higher price ( if your in a higher price area when your add auto renews )
If you were to do all the extra options in a cheaper area initially and then the advert auto renews in a more expensive area due to moving the location the difference is bloody huge and could be a nasty shock
I will never pay for auto renewal again since the ad will fall back down to when it was created.
It doesn't show as a New listing.
Best to write a new one each time X
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I agree
I just copy and paste my adverts and do a new one each time
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Would anyone like to share their discount rate for the 30 day option?
I ended up paying ?65 for a month's advert with re-posting. That's a shed-load of money for a site that seems to produce more timewasters than all the others added together
Really not happy with the way things are going now on VS and I have been advertising with them for a while now. Probably not going to continue with them after this month is over unless a miracle happens
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The discount rate from what I was told varies for the 30 day option. Mine was ?220. But had a lot of features.
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just typed out my ad, only getting a 7 day option for ?38 for a week, far to expensive, as i don't work weekends either! i don't want to have to pay ?160 a month.
is there a 30 day option now?
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just typed out my ad, only getting a 7 day option for ?38 for a week, far to expensive, as i don't work weekends either! i don't want to have to pay ?160 a month.
is there a 30 day option now?
Hi Louise,
We can offer you a 30 day package over the phone, if you would like to talk to someone about this please drop me an email with the best number and time to call you.
Thank you,
The Vivastreet Team - Finny
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Really not happy with the way things are going now on VS and I have been advertising with them for a while now. Probably not going to continue with them after this month is over unless a miracle happens
I completely agree!
I have been with VS for a year and pay ?120 for VIP and change of location. Every punter that booked me last week in Essex (bar 1) did a no show (and I'm talking a LOT). I got to the point where I took the calls, asked them to call back and even that didn't work.
In Heathrow the week before it was even more horrendous. If I hadn't been in this game a while, I would think someone somewhere was taking the piss.
I will not be renewing after the end of the month as it is draining even taking calls now!
I have no idea why there is a significantly higher number of TWs from this advertising site but if anyone has sussed it, please do share!
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I have no idea why there is a significantly higher number of TWs from this advertising site but if anyone has sussed it, please do share!
My theory is it's because Vivastreet have really good SEO so show up at the top of the results for "(town) escort" - so you'll get more people who've never done this before, and who don't know much about how they are expected to go about booking etc. rather than the more experienced clients who tend to use the more established sites like AW etc. Also the ads are much shorter than the usual AW profile so you can't really explain yourself as well as you can on AW.
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Very plausible.
You are correct about the SEO. When I type my name I come under 'Cheap Escort in (Anytown)'
Thanks, VS!!!!
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I think it's more because VS isn't a punting site - it's a general classified site with a prossie section which means that lots of people who aren't punters are looking at it too when they originally went on to buy a new set of ladders or find a garage, or something. It's the online equivalent of a newspaper ad, and I can't be the only person who remembers what that was like :).
I got another one of the 'have a free VivaStreet ad for a week' emails today. And deleted it.
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I think it's more because VS isn't a punting site - it's a general classified site with a prossie section which means that lots of people who aren't punters are looking at it too when they originally went on to buy a new set of ladders or find a garage, or something. It's the online equivalent of a newspaper ad, and I can't be the only person who remembers what that was like :).
I got another one of the 'have a free VivaStreet ad for a week' emails today. And deleted it.
Oh please don't remind me of the newspaper adverts , sends shivers up my back
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Really not happy with the way things are going now on VS and I have been advertising with them for a while now. Probably not going to continue with them after this month is over unless a miracle happens
I completely agree!
I have been with VS for a year and pay ?120 for VIP and change of location. Every punter that booked me last week in Essex (bar 1) did a no show (and I'm talking a LOT). I got to the point where I took the calls, asked them to call back and even that didn't work.
In Heathrow the week before it was even more horrendous. If I hadn't been in this game a while, I would think someone somewhere was taking the piss.
I will not be renewing after the end of the month as it is draining even taking calls now!
I have no idea why there is a significantly higher number of TWs from this advertising site but if anyone has sussed it, please do share!
Hi Blonde Floozie,
I agree, that's not a good experience to have. As 'Just an Escort' mentioned, Vivastreet ranks high on Google and does attract a lot of visitors. It's a double edged sword and I wish we could filter the timewasters out (I really do) but unfortunately we cannot.
There are couple of things I'd like to suggest.
- Choose Vivaprotect. Some advertisers like it and some don't. This will mask your phone number and the caller has to pay a fee. This tends to discourage tw but it can also reduce the calls you get.
- Try choosing an upgrade that is not as prominent as VIP. This again will reduce the calls you get but it might have a positive impact on genuine callers.
I hope you have a better experience rest of the month as it'll be a shame if you decide to leave.
Regards,
The Vivastreet Team - Finny
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I have no idea why there is a significantly higher number of TWs from this advertising site but if anyone has sussed it, please do share!
My theory is it's because Vivastreet have really good SEO so show up at the top of the results for "(town) escort" - so you'll get more people who've never done this before, and who don't know much about how they are expected to go about booking etc. rather than the more experienced clients who tend to use the more established sites like AW etc. Also the ads are much shorter than the usual AW profile so you can't really explain yourself as well as you can on AW.
So far this week (ignoring the usual hang ups and youngsters giggling) I have had a phone call for an outcall to Kirkbymoorside and Lytham St Annes. I am located in Berkshire!
Perhaps this can be a new fun game for us - what's the furthest place you have been expected to make an outcall to? The competition only open to girls silly enough to advertise on VS
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Hi Megan_GFE
Thanks for posting in the thread. The way we make the site better is by listening to feedback. It seems odd for you to be getting requests from other regions. Maybe there is a problem with where your ad is appearing in the listings. If you send me your AD ID or email I?d be happy to look into it for you. You can email me at es@vivastreet.com.
Regards,
The Vivastreet Team - Finny
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Finny
You might listen to feedback but I am convinced that nobody else in your organisation does.
My advert name is the same one I use in here
The location has always been dodgy. I had to use a Swindon one in the end to try and reduce the number of calls I was getting from Reading.
Also - I don't panic when my advert is about to expire and I am sick of getting emails telling me not to
Megan
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Finny is the only person I like dealing with tbh.
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Finny
You might listen to feedback but I am convinced that nobody else in your organisation does.
My advert name is the same one I use in here
The location has always been dodgy. I had to use a Swindon one in the end to try and reduce the number of calls I was getting from Reading.
Also - I don't panic when my advert is about to expire and I am sick of getting emails telling me not to
Megan
When I advertise with VS I receive enquiries for locations at least 2 hours away. That's 2 hours from the location VS list me under because they can't get my postcode right.
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Finny
You might listen to feedback but I am convinced that nobody else in your organisation does.
My advert name is the same one I use in here
The location has always been dodgy. I had to use a Swindon one in the end to try and reduce the number of calls I was getting from Reading.
Also - I don't panic when my advert is about to expire and I am sick of getting emails telling me not to
Megan
Hi again Megan
Thanks for your post. I had a look at your advert and it is showing in the region you selected, so nothing missing there.
One of the things that might be worth trying is to add the areas you cover for your outcalls in your ad description.
Also, we agree that we send too many emails when an advert is about to expire. We are working to improve all the emails we send out currently. The aim is to send less emails, make it more personalised and relevant. Hopefully these changes will improve your experience with Vivastreet.
These changes happen because the organisation does listen to feedback. However, sometimes it takes longer than we?d like to implement the changes. I appreciate your patience and thank you for understanding. We do strive to create a product that keeps our advertisers happy. After all, without you, we wouldn?t have a business at all! :)
Regards,
The Vivastreet Team - Finny
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I've dropped VS as I was getting so many TWs and AFTER using the 'hide your number' I got NO calls - niet, nada, nothing.
I am investing the 120 a month I used to spend on VS with AW.
It's just a NO COMPETITION situation.
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Thanks for your post. I had a look at your advert and it is showing in the region you selected, so nothing missing there.
Finny
I think you missed my point. The postcode showing atm is NOT my real postcode as your site can't get your locations sorted and I am sick and tired of getting calls from Slough, Wokingham and some other places more than 2 hours from where I live
Last week I got a call from Essex and the guy argued with me as to whether I was local to him or not [sigh]
The plain facts are that you have upped your charges without any real justification and yet you don't seem to be able to sort out problems that have been in existence since the site started - and was free to advertise on!
Now I am annoyed so once this week has finished I, for one, won't be advertising with you again.
I am not selling my car, I am selling my body and it's worth a lot more to me than jumping through these hoops every week
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All my friends agree - VS is just NOT worth advertising on.
There are too many bugs in the system, it takes FAR too long for moderation, you can't really say what you want to say about yourself (unlike AW) and when you DO get calls you have to spend ages on the phone decribing your services becuase you can't use 'naughty words.' It's what we do - we FUCK men for a living!
Coupled with the complete wankers and tossers that do call (if you don't hide your number) and you over inflated pricing structure I am delighted I deactivated. Whew -the relief!!!
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I do OK with Vivastreet. I have been lucky regarding the locations I've visited - they've always been very clear.
Vivastreet attracts more naive punters. That means a lot of calls from idiots. However, there will always be (one or two a week) these sort of sweet older men who are very easily pleased.
I do think that it's hard to compete with the AW. AW seems cheaper because we can A) pay only on the days we want and/or B) pay with credits earned from selling erotic content.
Vivastreet has tried to take the tack of "we cost more but we give more." As frustrating as some glitches may be, they're vastly nicer to deal with than AW. However, I think that the more they give in terms of customer service, the higher their costs will be.
I would like more options to pay for one day or thing at a time. I would like to be able to feature just one day or pay to move location just the once. But everyone is different. A girl who tours constantly needs something different from a girl who tours maybe once a month.
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I do OK with Vivastreet. I have been lucky regarding the locations I've visited - they've always been very clear.
Vivastreet attracts more naive punters. That means a lot of calls from idiots. However, there will always be (one or two a week) these sort of sweet older men who are very easily pleased.
I do think that it's hard to compete with the AW. AW seems cheaper because we can A) pay only on the days we want and/or B) pay with credits earned from selling erotic content.
Vivastreet has tried to take the tack of "we cost more but we give more." As frustrating as some glitches may be, they're vastly nicer to deal with than AW. However, I think that the more they give in terms of customer service, the higher their costs will be.
I would like more options to pay for one day or thing at a time. I would like to be able to feature just one day or pay to move location just the once. But everyone is different. A girl who tours constantly needs something different from a girl who tours maybe once a month.
I just need them to sort out the location glitches, and have been asking them to do this for years. Along with not suddenly whipping photos off, this would make a huge difference and could bring me back. The location thing is something really very basic.
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I find its great for me but if Finny left I wouldn't advertise on it.
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I find its great for me but if Finny left I wouldn't advertise on it.
Lottie, it's not necessary to keep singling people out and I've already asked you to stop it once further up the thread. Give it a rest.
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I find its great for me but if Finny left I wouldn't advertise on it.
Lottie, it's not necessary to keep singling people out and I've already asked you to stop it once further up the thread. Give it a rest.
Sorry I don't remember being told not to do it.
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Thanks for your post. I had a look at your advert and it is showing in the region you selected, so nothing missing there.
Finny
I think you missed my point. The postcode showing atm is NOT my real postcode as your site can't get your locations sorted and I am sick and tired of getting calls from Slough, Wokingham and some other places more than 2 hours from where I live
Last week I got a call from Essex and the guy argued with me as to whether I was local to him or not [sigh]
The plain facts are that you have upped your charges without any real justification and yet you don't seem to be able to sort out problems that have been in existence since the site started - and was free to advertise on!
Now I am annoyed so once this week has finished I, for one, won't be advertising with you again.
I am not selling my car, I am selling my body and it's worth a lot more to me than jumping through these hoops every week
Hi Megan
I agree there are glitches in the system but as I mentioned earlier we are working to improve it. Some improvements take longer than the other. In the meanwhile we can only offer alternative solutions such as specifying areas you cover in the ad description as lot of our site visitors search for the area.
Regarding the price changes, it was a business decision and it is standard progression as the business grows. There are definitely areas we can improve and we are working on it. I understand you're not having a good experience on Vivastreet but we also have a majority of advertisers who are happy with how Vivastreet has evolved. As a company we have to listen to both sides.
Once we have a better geo system, I believe it'll be better for you. You're always welcome on Vivastreet and we'll be happy to help you in any way possible.
Regards,
The Vivastreet Team - Finny
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All my friends agree - VS is just NOT worth advertising on.
There are too many bugs in the system, it takes FAR too long for moderation, you can't really say what you want to say about yourself (unlike AW) and when you DO get calls you have to spend ages on the phone decribing your services becuase you can't use 'naughty words.' It's what we do - we FUCK men for a living!
Coupled with the complete wankers and tossers that do call (if you don't hide your number) and you over inflated pricing structure I am delighted I deactivated. Whew -the relief!!!
Hi Blonde Floozie
Vivastreet regrets that you don't advertise with us any more. Losing our advertisers is not something we take lightly. As mentioned in my previous posts, we have some improvements lined up for this year and hopefully it will offer a better experience.
Having said that some websites work better for some people and if you have experienced that AW works better for you, I cannot dispute it. It is different for different advertisers.
I hope we reach a stage where you'll be happy to come back on Vivastreet.
Regards,
The Vivastreet Team - Finny
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I do OK with Vivastreet. I have been lucky regarding the locations I've visited - they've always been very clear.
Vivastreet attracts more naive punters. That means a lot of calls from idiots. However, there will always be (one or two a week) these sort of sweet older men who are very easily pleased.
I do think that it's hard to compete with the AW. AW seems cheaper because we can A) pay only on the days we want and/or B) pay with credits earned from selling erotic content.
Vivastreet has tried to take the tack of "we cost more but we give more." As frustrating as some glitches may be, they're vastly nicer to deal with than AW. However, I think that the more they give in terms of customer service, the higher their costs will be.
I would like more options to pay for one day or thing at a time. I would like to be able to feature just one day or pay to move location just the once. But everyone is different. A girl who tours constantly needs something different from a girl who tours maybe once a month.
Hi Fabulassie
I'm glad to hear that you're happy with Vivastreet in general.
Regarding 1 day options, our system currently does not support it. If you email me with your requirements, I can see what I can do.
Regards,
The Vivastreet Team - Finny
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I just need them to sort out the location glitches, and have been asking them to do this for years. Along with not suddenly whipping photos off, this would make a huge difference and could bring me back. The location thing is something really very basic.
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Hi Mirror
There is a project in the pipeline to fix the geo issues. I agree that the issue is basic but unfortunately the solution is not. When the issue is fixed do try Vivastreet again and see if it works better. We will be happy to have you back.
Regards,
The Vivastreet Team - Finny
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I find its great for me but if Finny left I wouldn't advertise on it.
Lottie, it's not necessary to keep singling people out and I've already asked you to stop it once further up the thread. Give it a rest.
Sorry I don't remember being told not to do it.
Hi ladyofthemansion
Thanks for your kind words. I'm sure anyone in Vivastreet will be happy to help you like I do.
Regards,
The Vivastreet Team - Finny
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I've emailed u several times but u seem to either ignore or u didn't receive them.
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I've emailed u several times but u seem to either ignore or u didn't receive them.
Hi TopGirl,
We reply to all emails and messages we receive, we never knowingly ignore any emails. Can you resend the email to me today es@vivastreet.com and I can look into. Alternatively PM me your number and a convenient time and I can call you.
Thank you,
The Vivastreet Team - Finny
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There is a problem on viva street. I have been trying to figure it out from 10am this morning. Only now do they tell me that there is a problem on thier site. I could have told viva street that ages ago. I told them it was their servers last week playing up. But it all started with the auto renewel error. Viva are keeping us in the dark about this. All I have been told is that it will take 24 hours to fix if so. To be honest doubt they even know. At least I am reinburst with a free day in compensation the longer this goes on for. They kept blaming my bank for the error to begin with. Time wasted phoning them before they actually take action. And if you email they ignore as already did once this was over 2 weeks.
Paying customers are not valued.
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There is a problem on viva street. I have been trying to figure it out from 10am this morning. Only now do they tell me that there is a problem on thier site. I could have told viva street that ages ago. I told them it was their servers last week playing up. But it all started with the auto renewel error. Viva are keeping us in the dark about this. All I have been told is that it will take 24 hours to fix if so. To be honest doubt they even know. At least I am reinburst with a free day in compensation the longer this goes on for. They kept blaming my bank for the error to begin with. Time wasted phoning them before they actually take action. And if you email they ignore as already did once this was over 2 weeks.
Paying customers are not valued.
MD what sort of problem is it? Is it an error that comes up when trying to enter payment details? I've had this on and off for a few weeks and had to give it numerous attempts using a variety of cards until it goes through OK. Very frustrating! It's certainly not my end as I know I have money in bank/enough credit available on credit cards when I've tried!
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There's been a problem processing payments for a few weeks. I thought they had it sorted. I believe something got updated and it screwed things up. The problem is NOT your bank/card.
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There is a problem on viva street. I have been trying to figure it out from 10am this morning. Only now do they tell me that there is a problem on thier site. I could have told viva street that ages ago. I told them it was their servers last week playing up. But it all started with the auto renewel error. Viva are keeping us in the dark about this. All I have been told is that it will take 24 hours to fix if so. To be honest doubt they even know. At least I am reinburst with a free day in compensation the longer this goes on for. They kept blaming my bank for the error to begin with. Time wasted phoning them before they actually take action. And if you email they ignore as already did once this was over 2 weeks.
Paying customers are not valued.
MD what sort of problem is it? Is it an error that comes up when trying to enter payment details? I've had this on and off for a few weeks and had to give it numerous attempts using a variety of cards until it goes through OK. Very frustrating! It's certainly not my end as I know I have money in bank/enough credit available on credit cards when I've tried!
I have had problems from about 3 weeks ago when I had to enter my card details several times before it accepted. So went this morning to do and to my surprise it didn't work no matter how many times. So have been too stressed today for any bookings. I phoned them at least 5 times with them all telling me different things even in the afternoon.
Hopefully they can sort this out for me.
It is nice to know I'm not the only one with this issue with viva.
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There's been a problem processing payments for a few weeks. I thought they had it sorted. I believe something got updated and it screwed things up. The problem is NOT your bank/card.
Thank you and all they have been saying is the opposite today.
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It would make sense can viva not reverse the update? that has caused many problems?. Those were the days when everything bar moderation with photos ran smoothly. Until modernizing with the technology.
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It would make sense can viva not reverse the update? that has caused many problems?. Those were the days when everything bar moderation with photos ran smoothly. Until modernizing with the technology.
Hello meetingdiversity,
I apologise for the inconvenience caused. As you?ve pointed out, we currently have issues with the payment and our teams are looking in to resolving it. If you have any questions, please contact our Customer service team at 0203 695 8755 or email me at es@vivastreet.com.
You mentioned couple of problems, although they are related to payments, they are not related to each other. Unfortunately, it?s happening around the same time and has caused inconvenience to you and rest of our customers.
The message you?re getting is otherwise a standard message that customers get when the payment is stopped by the bank. That is the reason you were directed to speak to the bank initially. Only when we identified a pattern CS could confirm that it was not an issue with the bank.
Some updates are smoother than others and we are trying our best to resolve as and when the issues are identified.
Rest assured, our customer service team will be happy to talk you through if you have any questions or concerns.
Thank you,
The Vivastreet Team - Finny
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There is a problem on viva street. I have been trying to figure it out from 10am this morning. Only now do they tell me that there is a problem on thier site. I could have told viva street that ages ago. I told them it was their servers last week playing up. But it all started with the auto renewel error. Viva are keeping us in the dark about this. All I have been told is that it will take 24 hours to fix if so. To be honest doubt they even know. At least I am reinburst with a free day in compensation the longer this goes on for. They kept blaming my bank for the error to begin with. Time wasted phoning them before they actually take action. And if you email they ignore as already did once this was over 2 weeks.
Paying customers are not valued.
MD what sort of problem is it? Is it an error that comes up when trying to enter payment details? I've had this on and off for a few weeks and had to give it numerous attempts using a variety of cards until it goes through OK. Very frustrating! It's certainly not my end as I know I have money in bank/enough credit available on credit cards when I've tried!
Hello kate_x
The issue is that some of the payments are failing for some customers. They will see a standard message that says ?contact your card provider, your payment has failed? . Now, it is recommended to check with the bank first and make sure there is no block on their end.
But with the current issue that MD mentioned, it is confirmed that it?s not the bank blocking the payment. In that case, please contact our Customer service team at 0203 695 8755 or email me at es@vivastreet.com.
We are currently trying to fix these known issues. I apologise for the inconvenience.
Regards,
The Vivastreet Team - Finny
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There's been a problem processing payments for a few weeks. I thought they had it sorted. I believe something got updated and it screwed things up. The problem is NOT your bank/card.
Hello Fabulasee
Yes, we currently have issues with the payments. Some of them have been resolved and some are being worked on. Thank you for your patience. If you have any questions, please contact our Customer service team at 0203 695 8755 or email me at es@vivastreet.com.
Thank you,
The Vivastreet Team - Finny
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All these marketing texts are cheesing me off, both on my work phone & personal phone, don't even know how they have my personal phone number. Then you get "opps we sent the wrong message, ignore it" ::)
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All these marketing texts are cheesing me off, both on my work phone & personal phone, don't even know how they have my personal phone number. Then you get "opps we sent the wrong message, ignore it" ::)
I'm getting those too lol.
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Hi Chatterly and Ladyofthemansion
Sorry to cause any inconvenience that has occurred due to our mistake. Please accept our sincere apologies for sending the wrong text message.
If you have received text messages on a number that you do not wish to, then please let me know. We will remove the phone number from our database.
Once again sorry for the inconvenience caused.
Regards,
The Vivastreet Team - Finny
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What's going on? Tried to update location. My advert hasn't expired and it's asking for
9.99. Can anyone tell me what's going on??
M
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What's going on? Tried to update location. My advert hasn't expired and it's asking for
9.99. Can anyone tell me what's going on??
M
Hello Ladyofthemansion,
We spoke this morning and resolved this. If you have any other issues with your advert, please feel free to get in touch.
Regards,
Finny
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I paid for an ad last Wednesday night, my ad didn't go live until 10am Thursday morning. I have just received an email to say my ad has expired!
Should it not expire tomorrow morning at the time my ad went live?
Natalie
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I paid for an ad last Wednesday night, my ad didn't go live until 10am Thursday morning. I have just received an email to say my ad has expired!
Should it not expire tomorrow morning at the time my ad went live?
Natalie
This is what Finny told me via email back in January. "The 7 days count down from the user posting the ad but the paid ad always get priority to moderate so it shouldn't take to long." Which I think is stupid if it doesn't get approved until the next day as yours did!
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Thanks for the replies ladies.
I thought a weeks advertising meant a weeks advertising not 6 .5 days!
Some places like to rip off sex workers, shouldn't be allowed.
I guess, in future, the best thing to do is pay for the add during office hours & phone up to get it approved immediately so that you don't loose out on 12 hours advertising.
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Yes, that is what I used to do. Post first thing then contact them.
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Thanks for the replies ladies.
I thought a weeks advertising meant a weeks advertising not 6 .5 days!
Some places like to rip off sex workers, shouldn't be allowed.
I guess, in future, the best thing to do is pay for the add during office hours & phone up to get it approved immediately so that you don't loose out on 12 hours advertising.
Hi Nataliee,
Our moderation hour is from 7 am to 10 pm. However, we offer compensation for the ads not being published within the advised timeframe.
Could you please drop me an email with your ad id, we can then investigate what is happening on this front and feedback. Of course if we have made an error or mistake we will be happy to offer some form of compensation.
Thank you,
The Vivastreet Team - Finny
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Hello Finny,
I have just found out that my add was going live without photos & without rates!!!
There were no explicit pics, and all prices were written correctly when I created the add....
And now updating the add again it takes time to moderate. So overall it was like I paid for add but it seems that I paid for nothing. ???
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Hi Finny,
When are VS going to allow us to preview our ad when we modify it before submitting it for moderation?
Your formatting is not as good as AW, and I find spacing out my ad a problem, plus I can't check for typos and view the finished product. It just ends up going backwards and forwards to your moderators several times until I am happy.
I change my ad even if a space or comma is in the wrong place!!
Surely this would be a better service to offer and be less hassle for your moderators having to look at my ad umpteen times??
It's been to moderation at least 6 times today (I'm NOT working) and I'm still not happy with it.
AW have definitely got the lead here.
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The moderation is a pain in the arse. Wouldn't it be easier to just get rid of moderation altogether but just check through ads?
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Hello Finny,
I have just found out that my add was going live without photos & without rates!!!
There were no explicit pics, and all prices were written correctly when I created the add....
And now updating the add again it takes time to moderate. So overall it was like I paid for add but it seems that I paid for nothing. ???
Hi LinaBham
Sometime the photos and rates might not be upload successfully due to unstable internet connection.
Could you please drop me an email with your ad id, we can then investigate what is happening and feedback accordingly.
Regards,
The Vivastreet Team - Finny
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Hi Finny,
When are VS going to allow us to preview our ad when we modify it before submitting it for moderation?
Your formatting is not as good as AW, and I find spacing out my ad a problem, plus I can't check for typos and view the finished product. It just ends up going backwards and forwards to your moderators several times until I am happy.
I change my ad even if a space or comma is in the wrong place!!
Surely this would be a better service to offer and be less hassle for your moderators having to look at my ad umpteen times??
It's been to moderation at least 6 times today (I'm NOT working) and I'm still not happy with it.
AW have definitely got the lead here.
Hi Lucie
We regret that you have had difficulty with modifying your ads.
That's a very good idea, thanks for your suggestion. I have passed it to our business team to consider your suggestion. If you have more suggestions and feedback like this then please let us know.
Thank you.
The Vivastreet Team - Finny
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The moderation is a pain in the arse. Wouldn't it be easier to just get rid of moderation altogether but just check through ads?
Hi Ladyofthemansion
Moderation plays an important part on Vivastreet. Our moderators check through every ad to make sure all ads adhere to Vivastreet's posting rules. This helps us to maintain a fair environment for everyone using Vivastreet. There have been times when you might have found it frustrating but please keep in mind that it's a manual process and they are doing their best. We appreciate your patience and understanding.
Regards,
The Vivastreet Team - Finny
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I'm glad you've put my idea to your business section.
You do really need to make moderation easier by allowing us to 'preview' our ads before submitting.
It is THE most off-putging thing about using your site.
I'm sure your moderators would thank you too!
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Hi Finny
Since we pay ?25 pounds per week to be able to change location. Can your company not make it possible to set up a tour within our ads?
I tend to change location on a Monday morning. I have to wait to Monday morning to change the location instead of being able to add a tour & let clients know in advance I am coming to their area. Vivastreet is one of the most expensive sites, yet is the only one I have come across that doesn't have a tour option.
Natalie
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Hi Finny
Since we pay ?25 pounds per week to be able to change location. Can your company not make it possible to set up a tour within our ads?
I tend to change location on a Monday morning. I have to wait to Monday morning to change the location instead of being able to add a tour & let clients know in advance I am coming to their area. Vivastreet is one of the most expensive sites, yet is the only one I have come across that doesn't have a tour option.
Natalie
Hi Natalie
The touring feature is in our road map. However, sometimes it takes longer than we'd like to implement the changes.
I appreciate your patience and thank you for understanding. We do strive to create a product that keeps our advertisers happy.
For now, I suggest you mention your touring dates in your ad description.
Please let me know if you have any questions.
Regards,
The Vivastreet Team - Finny
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I tried to use two different very useable cards (one debit & one credit card) but unfortunately they were refused by the site & I was advised to get a pre-loaded card specifically for the purpose of advertising on the site.
After the conflicting advice on my ad (one rather hilariously informed me that my prices were too high) I didn't bother. :FF
This happens to ne constantly I have several Credit cards all with very high limits , plus my debit card they are normally ok for 1 or 2 adverts then they get refused ffs
I was also told get a pre paid card but why should I when I have several perfectly good legit credut cards that have more than enough money on them
Why is this
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This happens to ne constantly I have several Credit cards all with very high limits , plus my debit card they are normally ok for 1 or 2 adverts then they get refused ffs
I was also told get a pre paid card but why should I when I have several perfectly good legit credut cards that have more than enough money on them
Why is this
Hi ParisB
Apologies for the inconvenience caused.
We suggest users to use prepaid cards for different reasons.
Could you please drop me an email with your ad id, we can then investigate what's going on with your card and why you were suggested to use a prepaid card.
Thank you,
The Vivastreet Team - Finny
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Hi ParisB
Apologies for the inconvenience caused.
We suggest users to use prepaid cards for different reasons.
Could you please drop me an email with your ad id, we can then investigate what's going on with your card and why you were suggested to use a prepaid card.
Thank you,
The Vivastreet Team - Finny
What's your email address please thanks
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What's your email address please thanks
Hi ParisB
Please send me your ad id or your login email address to es@vivastreet.com
Thank you,
The Vivastreet Team - Finny
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Hi All
We are planning to build a new touring feature in order to give more flexibility for your ads on Vivastreet. We are open to your ideas and suggestions so we can build a feature that adds value. Please leave a comment here or drop me an email to es@vivastreet.com
Your comments and suggestions would be greatly appreciated.
Thank you,
The Vivastreet Team - Finny
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Could you give us some more information on how it will be set up, then we can help with suggestions?
Will it be like AW, where you can list 'Tours' in advance? (We don't pay for this on AW) as long as we are subscribed to other services.
I am very interested in this.
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Could there be a feature to advertise for a day or two at a time. The munimum is a week. However ii work in another job and am only available one or two days a week. Then spend the rest of the time aending apologies to punters as im not free x
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Could there be a feature to advertise for a day or two at a time. The munimum is a week. However ii work in another job and am only available one or two days a week. Then spend the rest of the time aending apologies to punters as im not free x
Why not write into your ad that your may work part-time? No need to apologise .
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Hi All
We are planning to build a new touring feature in order to give more flexibility for your ads on Vivastreet. We are open to your ideas and suggestions so we can build a feature that adds value. Please leave a comment here or drop me an email to es@vivastreet.com
Your comments and suggestions would be greatly appreciated.
Thank you,
The Vivastreet Team - Finny
Well as long as your not going to charge us even more money to advertise especially in certain areas in advance like London
Then I think it could be good thing
I think it would be good if you offered a 3/4 day option along with the seven day option as well
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I do say in my adi work part time but you know punters dont read the ads half the time. So when i get home from work i reply to all txtsand messages saying when im free next week. So i think a one or two day or 3/4 day ad would fit wth my circumstances better xx
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I do say in my adi work part time but you know punters dont read the ads half the time. So when i get home from work i reply to all txtsand messages saying when im free next week. So i think a one or two day or 3/4 day ad would fit wth my circumstances better xx
I would agree with this. I tend to work for 3 or 4 days and then have 2 - 3 off so seems a bit of a waste having to pay for 7 days at a time.
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I do say in my adi work part time but you know punters dont read the ads half the time. So when i get home from work i reply to all txtsand messages saying when im free next week. So i think a one or two day or 3/4 day ad would fit wth my circumstances better xx
I think you'll still get messages about and on the days when you aren't working, many men save numbers and contact details, but it may help reduce them.
The main impact will be reducing your costs, but as we've seen in the past when VS reduce the time for adverts, they tend to not reduce prices by very much you might find the shorter ad isn't much cheaper, or turning it on and off ads up - every little helps though.
I also hope that their moderation system can cope with it, would be nothing worse for you to turn it on for 1 day, VS don't put it on for a few hours, then suddenly decide they don't like your pics, spend your day trying to get it back on!
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Could you give us some more information on how it will be set up, then we can help with suggestions?
Will it be like AW, where you can list 'Tours' in advance? (We don't pay for this on AW) as long as we are subscribed to other services.
I am very interested in this.
Hi Mistress Morgana
Thanks for your suggestion.
We are still at a very early stage of discussing ideas and possibilities. There is an element of ?tours in advance? that we?d like to add. Like any project we are starting with the customer first and then work back to feasibility with tech and business needs.
If you have more suggestions then don?t hesitate to contact me directly.
Thank you,
The Vivastreet Team - Finny
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Hi All
Thank you very much for your suggestion. We really appreciate the time you took to think about it and we find it to be very helpful. We will take into your advice and try to build a better touring feature.
Please don?t hesitate to contact me directly if you have any suggestion in the future.
On a different note, I would also like to let you know we have a new video introduction feature and it?s completely free. Please see details here - try. Vivastreetads.co.uk/video-intro
Thank you,
The Vivastreet Team - Finny
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Have you stopped the touring feature as she I tried to make an advert there was no option for touring / moving location this only seems to be in Bristol
If I make an adds for another area then I get the moving location option
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Have you stopped the touring feature as she I tried to make an advert there was no option for touring / moving location this only seems to be in Bristol
If I make an adds for another area then I get the moving location option
Hi ParisB
Yes, we have turned off change of location in some regions as we are currently reviewing this feature. We are discussing ways to improve this feature. For now, we don't have it in most of the regions.
Regards,
The Vivastreet Team - Finny
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Is that for newly created adverts? Is there possibly someone on Tour in Bristol right now who won't be able to move back home?
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Hi ParisB
Yes, we have turned off change of location in some regions as we are currently reviewing this feature. We are discussing ways to improve this feature. For now, we don't have it in most of the regions.
Regards,
The Vivastreet Team - Finny
Do you have any idea when it will be reinstated.
So basically if someone is only somewhere three days they have to pay to advertise for a week
It's still Avalible in some areas but not in others so I guess it will be another money making objective for VS
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Do you have any idea when it will be reinstated.
So basically if someone is only somewhere three days they have to pay to advertise for a week
It's still Avalible in some areas but not in others so I guess it will be another money making objective for VS
Hi Fabulassie & Paris B
We have turned off change of location in some regions since last month.
I have no visibility on when it will be reinstated. This was a business decision.
We keep reviewing what features work best for both the business and customers.
As mentioned earlier, we are phasing out our current change of location plan to build a better touring feature.
Regards,
The Vivastreet Team - Finny
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Hi Fabulassie & Paris B
We have turned off change of location in some regions since last month.
I have no visibility on when it will be reinstated. This was a business decision.
We keep reviewing what features work best for both the business and customers.
As mentioned earlier, we are phasing out our current change of location plan to build a better touring feature.
Regards,
The Vivastreet Team - Finny
Why don't you just copy everything that AW offers 😃 or look at Escort Ireland that has a successful touring section that offers 3 /7 days touring when you set up a tour you get 3 day free preview in your area with arriving soon with the arrival dates but no number / website showing That works well for the touring escorts in Ireland something like that could work well but your sites need to more automated and not moderated so harshly in order for it to work properly
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Which areas are change of location not working from so I can make sure I don't go there lol?
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Which areas are change of location not working from so I can make sure I don't go there lol?
You will found out when you try to move location but It seems to be the southwest so Bristol plymouth Taunton exeter Cheltenham areas
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Hi Fabulassie & Paris B
We have turned off change of location in some regions since last month.
I have no visibility on when it will be reinstated. This was a business decision.
We keep reviewing what features work best for both the business and customers.
As mentioned earlier, we are phasing out our current change of location plan to build a better touring feature.
Regards,
The Vivastreet Team - Finny
So what happens if you have paid to move location and end up in a location and then you can't move it
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So what happens if you have paid to move location and end up in a location and then you can't move it
Hi ParisB
Thank you for your advice regarding preview touring feature. I will pass your suggestion to the business team.
If you have paid for the change of location in a region that still has the option available, you will be able to move to another location. As long as the change of location plan is active in your ad, you can move back to the original region.
Regards,
The Vivastreet Team - Finny
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So what you're saying is that you're not offering the option to purchase change of location to every region but if you live somewhere that doesn't offer it, you can start with a different region, buy it, then move?
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Which areas are change of location not working from so I can make sure I don't go there lol?
Hi ladyofthemansion
As long as you have taken change of location plan you can move your ad to any location.
Regards,
The Vivastreet Team - Finny
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So what you're saying is that you're not offering the option to purchase change of location to every region but if you live somewhere that doesn't offer it, you can start with a different region, buy it, then move?
Hi Fabulassie
You'll be able to move around if you post in an area where the option is still available.
Regards,
The Vivastreet Team - Finny
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I see that Vivastreet are now doing a print magazine as well. Could be useful for girls who tend to stay in one place. Not for me as I'll be strictly touring in a few weeks.
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I see that Vivastreet are now doing a print magazine as well. Could be useful for girls who tend to stay in one place. Not for me as I'll be strictly touring in a few weeks.
Totally correct, Fabulassie. And thanks for the mention! :)
Should anyone be interested in the print magazine, please get in touch with your account manager and they will give you full details. Should you not have an account manager, you can go to "try.vivastreetads.co.uk/littleblackbook" for more information and get in touch with us via the contact form on that page.
Thanks!
PB xx
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The print magazine is interesting - I'm have ads in a few of the sort only sold in sex shops. I'll definitely check it out.
I know ad flexibility is important to some people who don't work full time or tour, but I still very much miss the 30 day options being on the site - it was so convenient, and my account manager who took my monthly payment by email left Vivastreet and I keep forgetting to phone in to renew my ad now apparently I can't even email to renew any more.
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The print magazine is interesting - I'm have ads in a few of the sort only sold in sex shops. I'll definitely check it out.
I know ad flexibility is important to some people who don't work full time or tour, but I still very much miss the 30 day options being on the site - it was so convenient, and my account manager who took my monthly payment by email left Vivastreet and I keep forgetting to phone in to renew my ad now apparently I can't even email to renew any more.
Sorry to hear you're experiencing some frustration. There are two options for you. One is to select auto-renew on your ad. This will keep it live until you cancel. Or alternatively, you can be allocated a new account manager. Maria has taken over Paul's clients and she'll not only remind you if the ad is running out, but also get you a package deal for a 30 day ad.
You can call our customer service if you have any problems sorting out auto-renew on 0203 695 8755 or email them on team-uk@vivastreet.com or if you'd prefer the account management option, Maria's direct line is 0207 292 3406.
Hope that helps.
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Ok so I have agreed an ad in the magazine.
Following this I thought since VS now offer just 7 days advertising I would give them another chance with my online ad.
Site wouldn't process my credit card, I'm now on the phone to my credit card provider who cannot understand why the payment won't go through. They tell me all payments have gone through (I tried 4 times, yeah stupid), card provider can cancel 3 of them, but now not a clue how to get the ad published.
Phoned the 020 VS helpline.
It's never simple with VS, fair enough if it's not your problem, but.........20 minutes on the phone so far trying to sort out.
Card provider definitely said payment gone through, VS say it hasn't and to try again. So I did, rejected, card provider now say no trace on account of payments to VS.
Getting fed up and going to just not bother.
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Hi Mirror
I'm really sorry you're experiencing issues. After you decide to pay, fill in the advertising form and upload all the pictures, it's really frustrating when a card has a problem. My guess is trying to do it 4 times triggered some kind of warning with the bank. I'll go round to Customer Service now and see what they are saying and what we can do in order to speed it up for you.
As with the post above, if you'd like to be assigned an account manager, you can get a 30 day deal and someone dedicated to making sure you and payment or other issues are minimised. Let me know if you'd like to try that out.
VS
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Hi Mirror
I'm really sorry you're experiencing issues. After you decide to pay, fill in the advertising form and upload all the pictures, it's really frustrating when a card has a problem. My guess is trying to do it 4 times triggered some kind of warning with the bank. I'll go round to Customer Service now and see what they are saying and what we can do in order to speed it up for you.
As with the post above, if you'd like to be assigned an account manager, you can get a 30 day deal and someone dedicated to making sure you and payment or other issues are minimised. Let me know if you'd like to try that out.
VS
VS
Card company say there is no block on my card, no problem with my card payment should go through. I used this card many times with VS in the past, and card issuer says there's nothing stopping the payment.
What I'm trying to to is publish an old ad which is already on my account - with some modifications to the wording. The photos are already on the ad.
Each time payment declines, the wording(on the advert)changes back to the old wording and it's a pain having to retype it every time.
I don't want a 30 day ad, I wanted to try the 7 day option - it's the 7 day option which made me think "let's give this a go" because it's lower cost and I'm away for parts of the month ahead.
I'm not sure if you remember I've had lots of problems with my Ad in the past, things like my postcode doesn't work I have to pretend I'm somewhere else, and the way the mobile site lays out causes problems because it has a 'text me' button right at the top when I specifically don't want guys using text to contact me.
I thought I'd just republish and give it another go for 7 days, but no it won't work.
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Again, I can only apologise for the frustration you're going through.
If you could email your ad ID or email address on the account to es@vivastreet.com I'll get the head of Customer Service to look into this right now for you.
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Again, I can only apologise for the frustration you're going through.
If you could email your ad ID or email address on the account to es@vivastreet.com I'll get the head of Customer Service to look into this right now for you.
Done.
I have to go out now, back in 3-4 hours. If you can fix it so I can have a 7 day ad, with website URL, and be able to edit my wording later on today without it going into 8 hour moderation over night. I'd most appreciate it.
I've sent a bank transfer for the magazine ad, so it's not as though I'm not trying or trying to pull a fast one. ::)
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Done.
I have to go out now, back in 3-4 hours. If you can fix it so I can have a 7 day ad, with website URL, and be able to edit my wording later on today without it going into 8 hour moderation over night. I'd most appreciate it.
I've sent a bank transfer for the magazine ad, so it's not as though I'm not trying or trying to pull a fast one. ::)
No one, not even for a second, is thinking you're trying to pull a fast one :)
Got the email, it looks (however annoying this may be) that the problem lies with the bank. I know that's not what you want to hear.
So, we'll put the ad on now, you can edit when you get back. Our UK Customer Service works until 7pm. If you're back in time, they can moderate it for you. Or, if you'd prefer, they start again at 8am and can sort it out then.
And, as a workaround, I am sure we could sort out a bank transfer payment for the 7 day ad.
Our head of CS will call you and we'll get it working. Again, apologies for the frustrating experience.
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No one, not even for a second, is thinking you're trying to pull a fast one :)
Got the email, it looks (however annoying this may be) that the problem lies with the bank. I know that's not what you want to hear.
So, we'll put the ad on now, you can edit when you get back. Our UK Customer Service works until 7pm. If you're back in time, they can moderate it for you. Or, if you'd prefer, they start again at 8am and can sort it out then.
And, as a workaround, I am sure we could sort out a bank transfer payment for the 7 day ad.
Our head of CS will call you and we'll get it working. Again, apologies for the frustrating experience.
Credit card insists there is no problem.
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No one, not even for a second, is thinking you're trying to pull a fast one :)
Got the email, it looks (however annoying this may be) that the problem lies with the bank. I know that's not what you want to hear.
So, we'll put the ad on now, you can edit when you get back. Our UK Customer Service works until 7pm. If you're back in time, they can moderate it for you. Or, if you'd prefer, they start again at 8am and can sort it out then.
And, as a workaround, I am sure we could sort out a bank transfer payment for the 7 day ad.
Our head of CS will call you and we'll get it working. Again, apologies for the frustrating experience.
Did they just try calling me on a withheld number? My phone blocks withhelds, I'm also going something which makes it difficult to speak on the phone. I can use my mobile to access the ad and have just done so, but can see it's still not published.
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Credit card insists there is no problem.
I understand that's what they are telling you. However, our payment processor is saying there `*is* a problem. Each bank blaming each other! :FF
Whichever one of them is at fault, we'll get it sorted out for you.
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Did they just try calling me on a withheld number? My phone blocks withhelds, I'm also going something which makes it difficult to speak on the phone. I can use my mobile to access the ad and have just done so, but can see it's still not published.
I don't think so. But, Candice, who you spoke to this morning, can sort it out for you. I can ask her to call you directly (it will come from a London landline, or I can give you her direct line and you can speak with her at your convenience. She's here till 7pm. Let us know which you'd prefer.
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As I've tried to explain I'm out and really busy, replying here is detracting from what I'm supposed to be doing, and 8 don't expect to be home til 7.30pm - replying here is actually causing that return to get later and later.
If she can sort this in a 2 minute phone call right now I can do that.
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As I've tried to explain I'm out and really busy, replying here is detracting from what I'm supposed to be doing, and 8 don't expect to be home til 7.30pm - replying here is actually causing that return to get later and later.
If she can sort this in a 2 minute phone call right now I can do that.
Sorry, I do understand you said you were out. But as you were replying, I guess I thought you were able to talk. It's likely to take more than 2 minutes, so probably best to pick this up in the morning. Again, apologies for such a frustrating experience.
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Sorry, I do understand you said you were out. But as you were replying, I guess I thought you were able to talk. It's likely to take more than 2 minutes, so probably best to pick this up in the morning. Again, apologies for such a frustrating experience.
Very disappointing I've been poised with phone expecting a call. I'll be in and out tomorrow but never mind
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Very disappointing I've been poised with phone expecting a call. I'll be in and out tomorrow but never mind
Again, I apologise. Because you said you were out and very busy and only had two minutes, I made the (clearly wrong) decision that it would be better to wait until tomorrow morning to sort this out because it will take longer than two minutes.
I'm sure we'll get it resolved tomorrow. If you email es@vivastreet.com what time you would like to be called, I'll make sure that happens.
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Again, I apologise. Because you said you were out and very busy and only had two minutes, I made the (clearly wrong) decision that it would be better to wait until tomorrow morning to sort this out because it will take longer than two minutes.
I'm sure we'll get it resolved tomorrow. If you email es@vivastreet.com what time you would like to be called, I'll make sure that happens.
Someone phoned, it wasn't Candice. They published the ad, I'll try payment when I get chance. If it still doesn't work they'll phone tomorrow.
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As annoying as Mirror may have found that situation, I think it's pretty obvious that Vivastreet are miles better than AW at customer service!
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As annoying as Mirror may have found that situation, I think it's pretty obvious that Vivastreet are miles better than AW at customer service!
Pfffft AW are a breeze - they get my ad right. At the end of this I'll still have the usual advert issues I've always had. Never had to spend anything like the amount of time sorting out AW issues as I have VS. I also found the conversation via forum posts very annoying. I emailed es directly as I also did Candice and can't understand why they just didn't phone me or at least email instead of fannying around on here.
I like stuff sorted in as few steps as possible.
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That's all well and good until someone decides that you need to reverify or that you've broken some cryptic, secret rule and you get your advert deleted whilst on tour.
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Hurrah payment accepted.
I have had my profile removed by AW, I was able to work out what the problem was - took a bit of thought and scouring through.
I've also lost photos from ads on VS, suddenly it's gone, wording changed so it didn't make sense.
Difference between AW and VS is they can get my location correct, and the contact buttons aren't so prominent so there's a better chance they'll read my details before banging off a text (might even see the bit where I specify not to use text messaging) or making a call.
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Pfffft AW are a breeze - they get my ad right. At the end of this I'll still have the usual advert issues I've always had. Never had to spend anything like the amount of time sorting out AW issues as I have VS. I also found the conversation via forum posts very annoying. I emailed es directly as I also did Candice and can't understand why they just didn't phone me or at least email instead of fannying around on here.
I like stuff sorted in as few steps as possible.
Again, apologies. Because you kept replying here, I thought this was where you wanted to discuss it.
Your preferences have been noted, and we'll keep to email or telephone in the future.
I'm glad it's all sorted now though. Sorry it took so long.
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Again, apologies. Because you kept replying here, I thought this was where you wanted to discuss it.
Your preferences have been noted, and we'll keep to email or telephone in the future.
I'm glad it's all sorted now though. Sorry it took so long.
Thank you.
I was only posting here because this was the only place I was getting a response. Why anyone would think that forum posts are easier than direct email, or phone call which tend to go directly to the person, is beyond me. Perhaps it works for some.
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Again, apologies. Because you kept replying here, I thought this was where you wanted to discuss it.
As we've pointed out before, a general discussion thread on a public message board is not an appropriate place to hold detailed conversations about individual ads which are only of interest to the person concerned and nobody else.
Please try to remember that some of us are obliged to read it all. It would be nice to be able to do that without the feeling that my brain is being rolled in broken glass.
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Hey everyone, we noticed some chatter on the forum about The Little Black Book we are running. Here is a cheesy ;D message from the team involved, please feel free to contact them direct if you have any further questions.
Some of you will remember what is what like back in the day when advertised in the local rag and had to put coded messages about French polishing. Some of us do too! We also remember that print advertising worked. With the internet, there's not many people doing it anymore so we thought we'd bring it back. We're now onto issue three of The Vivastreet Little Black Book. It's distributed nationally with some top shelf magazines. We realised not everyone is online. And those people are likely to still enjoy saucy magazines. We also realised that the kind of gentleman that would not have the internet and still like jazz mags is probably an ideal customer. Older, polite etc.
In order to keep it reasonable, a quarter page is just ?50 or less. Has to be worth a try, especially if you're working over the festive period as this issue comes out a couple of weeks before Christmas. Deadline for issue 3 is the 7th Nov.
Visit http: //try.vivastreetads.co.uk/littleblackbook/ to get all the information and to reserve your spot.
Thank you,
The Vivastreet Team - Finny
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We also assumed that the kind of gentleman that would not have the internet and still like jazz mags is probably an ideal customer.
Fixed that for you VS :).
I'd add '...for people who don't mind spending two hours a day on the phone repeating all the information from their websites.'
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Fixed that for you VS :).
We also assumed that the kind of gentleman that would not have the internet and still like jazz mags is probably an ideal customer.
:D Thank you Amy! I shall pass this onto the evil marketing genius that wrote the messaging, you are of course correct.
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Looking forward to seeing how this works. I've had reasonable success with contact mag ads recently, so back in September decided to give the Vivastreet publication a go. I signed up and paid for the 2nd edition which I was told would be out soon - I'd just made the deadline. They told me they'd send me a mock up of the ad when it was ready, as well as a copy of the magazine.
Apparently VS tried to phone me the day after I made payment, to tell me their publishers had gone bust so that edition wasn't going out. About 1 month later I'd not heard or seen anything, no copy of anything. So I emailed them, and that was when I found out that it had not gone out. They did then send me a copy of the advert, which looked great, I am very impressed with it, apart from a typo error - they'd typed the name of a town twice. Too late to change it for the November edition I've been told, they have however offered me a free advert in the December edition to make up for it.
Considering that I've previously exchanged emails with them, I'm surprised they didn't email me when they couldn't speak to me on the phone, and that I was just left after paying a reasonably hefty sum to them.
Me and VS just don't seem to have an easy time.
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:D Thank you Amy! I shall pass this onto the evil marketing genius that wrote the messaging, you are of course correct.
Well it makes no odds to me because I don't use print ads any more than I take my laundry down to the river bank to beat it against a rock, but nor would I claim to have realised how to run a classified advertising site and know how the customers of people advertising on it behave.
As somebody who started with print ads when it's all that was available, I can only recommend that anybody giving it a whirl buys a separate phone/SIM (because when you're busy you will want to switch that one off) and also gives some very careful thought to things like face pictures, since once it's out there you can't edit it or take it down and it's as well to exercise caution when it comes to things like services too - things change.
I still get calls from that bloody contact mag that was stealing website details in 2008, because sex shops are still bundling it up and selling it - people hoard these things for years. But that's a general point and nothing to do with this particular ad :).
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Well it makes no odds to me because I don't use print ads any more than I take my laundry down to the river bank to beat it against a rock
;D ;D ;D ;D ;D
Oh how the office laughed, thank you for the Thursday Fun Amy.
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Looking forward to seeing how this works. I've had reasonable success with contact mag ads recently, so back in September decided to give the Vivastreet publication a go. I signed up and paid for the 2nd edition which I was told would be out soon - I'd just made the deadline. They told me they'd send me a mock up of the ad when it was ready, as well as a copy of the magazine.
Apparently VS tried to phone me the day after I made payment, to tell me their publishers had gone bust so that edition wasn't going out. About 1 month later I'd not heard or seen anything, no copy of anything. So I emailed them, and that was when I found out that it had not gone out. They did then send me a copy of the advert, which looked great, I am very impressed with it, apart from a typo error - they'd typed the name of a town twice. Too late to change it for the November edition I've been told, they have however offered me a free advert in the December edition to make up for it.
Considering that I've previously exchanged emails with them, I'm surprised they didn't email me when they couldn't speak to me on the phone, and that I was just left after paying a reasonably hefty sum to them.
Me and VS just don't seem to have an easy time.
Hi Mirror,
Yes sorry we had some issues with the initial printer and supplier, these are hopefully all resolved now and I believe you have spoken to Candice recently about these issues? As soon as we get the copies in-house from the printer we can send you out a hard or digital copy.
Thank you,
The Vivastreet Team
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Hi Mirror,
Yes sorry we had some issues with the initial printer and supplier, these are hopefully all resolved now and I believe you have spoken to Candice recently about these issues? As soon as we get the copies in-house from the printer we can send you out a hard or digital copy.
Thank you,
The Vivastreet Team
I emailed her to ask what was going on, she explained the issues. Just a pity I had to chase, and that there was a blatant typo.
I have noticed a difference in quality from magazines recently, and some good clients as a result. Let's see how VS magazine works, I won't however let their 'good customer service' claims go unopposed if that's not my experience.
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Mirror, are print clients elderly?
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Mirror, are print clients elderly?
They tend to be older, 50s upwards. Also bear in mind some parts of the country still don't have any, or very poor unreliable internet connection. I've had many more older men contact me using the internet, but yes that's the age group.
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The trouble I've had with a potential client from a mag is that as well as having no internet, he had no mobile phone - and he got quite irate with me when I told him that meant a booking wouldn't be possible... ::)
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The trouble I've had with a potential client from a mag is that as well as having no internet, he had no mobile phone - and he got quite irate with me when I told him that meant a booking wouldn't be possible... ::)
I do come across this and back when I was incall, before I used one routinely I would see someone without a mobile IF they paid a deposit. I'd give full address with very good directions when they confirmed on the day. I actually found it easier than talking them in. Both of you however need to be on time, and he has to have his wits about him.
It's not uncommon for me to have outcalls to areas of no mobile signal. I have to make sure I have good directions, and do some research. Payoffs have been some bookings in absolutely gorgeous, stunning locations, beautiful views, lovely properties. It's not for everyone, but it's something I seem to be specialising in.
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He shouldn't get mad at you.
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Posted an ad on Monday morning and paid for several upgrades - still not posted now despite invoice to my email and me sendng a follow up mail today. Had been considering the little black book thing but defnitely not now :(
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Did you call customer service?
You should and you should insist that your seven days begins when it's posted not when you were billed
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Posted an ad on Monday morning and paid for several upgrades - still not posted now despite invoice to my email and me sendng a follow up mail today. Had been considering the little black book thing but defnitely not now :(
Hi VoluptuousCurves,
Sorry to hear that you are having an issue, can you please send me your login email address or ad id and I can look into it? Alternatively PM me your number and a convenient time and I can give you a call.
Thank you,
The Vivastreet Team - Finny
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Posted an ad on Monday morning and paid for several upgrades - still not posted now despite invoice to my email and me sendng a follow up mail today. Had been considering the little black book thing but defnitely not now :(
Hi VC
Anytime I advertise on viva, I call them straight away, never on hold for more than 30secs & they publish the ad there & then, same when I modify or upgrade.
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Hi Finny,
Unfortunately your account cannot receive PMs.
I will ring customer service tomorrow, I have had a mail from Jade but it's a bit unclear.
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I have had a last-minute need to post an advert on Sunday morning. I just realised that nobody is going to approve it until tomorrow. Nobody to call or email. This irks me. A lot.
If we are being charged to advertise on a weekend, then we should have customer support on a weekend.
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I got fed up with wanting to change my ad on a Sunday plus the lengthy moderation process not to mention the absolute dross that was coming through.
I now plough the 120 a month I was paying for nothing into featuring and building my business on AW and so far it is working.
If I do ever decide to take incalls at home again I will pay the 9.99 as I have had some lovely clients from my area. As for the rest of the country, even with their high profile seo I've got Jack shit.
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My profile went live fairly quickly, after all. And my "verified" status with it. So I guess I'm happy. I wanted to make a new profile for this tour as my old one expired and I would have to pay ?25 to change the post code.
One of my four clients today was from VS.
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I got fed up with wanting to change my ad on a Sunday plus the lengthy moderation process not to mention the absolute dross that was coming through.
I now plough the 120 a month I was paying for nothing into featuring and building my business on AW and so far it is working.
If I do ever decide to take incalls at home again I will pay the 9.99 as I have had some lovely clients from my area. As for the rest of the country, even with their high profile seo I've got Jack shit.
Hi Fabulassie and MistressMorgana
Sorry to hear that your ads didn't go live as fast as you'd want them to. We have weekend moderation, same as weekdays i.e. 7 am to 10 pm.
If your ad is taking too long to be moderated, please give us a call and we will get it sorted as soon as we can. On weekends, we only offer email support between 9 am to 6 pm if you have any questions.
However, in case your new ad is not picked up by our moderation team on time, we are happy to offer compensation for the time/day(s) lost. Simply call our CS team and they will look at your case.
Thank you,
The Vivastreet Team - Finny
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I paid for an advert last week
The wording & pictures exactly the same as my previous adverts as I just copy & paste & use the same photos
Got told it wasn't acceptable so re copied and it and re submitted it and again came back
As refused
No idea why as it's exactly the same wording as previous adds that were accepted last week and last month
I couldn't be bothered to ring them up and get it changed or ask why as I was busy enough without it
And it was only ?8
But you really need to get your moderation People up to scratch with moderating the adverts what as what's acceptable on my advert last week wasn't 1 week later so who knows what the F... They are u to
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But you really need to get your moderation People up to scratch with moderating the adverts what as what's acceptable on my advert last week wasn't 1 week later so who knows what the F... They are u to
They never will. They are just full of apologies but never actually change anything.
Until they allow us to change our ads 24/7 with immediate publication they will always be 3rd rate (much like the clients their ads attract).
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I paid for an advert last week
The wording & pictures exactly the same as my previous adverts as I just copy & paste & use the same photos
Got told it wasn't acceptable so re copied and it and re submitted it and again came back
As refused
No idea why as it's exactly the same wording as previous adds that were accepted last week and last month
I couldn't be bothered to ring them up and get it changed or ask why as I was busy enough without it
And it was only ?8
But you really need to get your moderation People up to scratch with moderating the adverts what as what's acceptable on my advert last week wasn't 1 week later so who knows what the F... They are u to
Hi ParisB,
Sorry to hear that you had issues with your ad. Could you please send me your login email address or ad id and a convenient time? we will get in touch with you shortly.
Thank you,
The Vivastreet Team - Finny
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They never will. They are just full of apologies but never actually change anything.
Until they allow us to change our ads 24/7 with immediate publication they will always be 3rd rate (much like the clients their ads attract).
Hi MistressMorgana
Our moderation team is fully trained and capable of handling the content we accept and reject on the website. We understand completely that at times it can be frustrating to wait a little longer but we offer compensation whenever it's justified.
Ads are rejected only when they break one of our terms and conditions and this can cause delays too. Again, we appreciate that you and other users have been patient. We are working on new ways to speed up the process and have automations in place but it takes some time to set it all up.
You can rest assured that if you contact our customer service team they will be able to offer more clarity on your case. Please find our CS details in the footer.
Thank you,
The Vivastreet Team - Finny
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Has PTMU bitten the dust? The last couple of times I've tried to access it I've just got screens of gobbledegook code.
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It would be easier if you told us what t&c we were breaking instead of leaving us to guess what it is
As im 100 percent sure ( as I copy & paste all my adverts and use the same photos ) I didn't break any as the wording is exactly the same as my previous adverts that I have used without any problem
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Has PTMU bitten the dust? The last couple of times I've tried to access it I've just got screens of gobbledegook code.
I can still log on it but I have photos I uploaded on November 12th that are still unapproved and therefore can't be viewed. There's no way to contact anyone regarding the site either...
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I can still log on it but I have photos I uploaded on November 12th that are still unapproved and therefore can't be viewed. There's no way to contact anyone regarding the site either...
I wish they would bite the dust god-awful site full of the worst kind of TWs/cheapskates. I've tried logging in when they were still operational and asking them to take down my profile twice, no reply. Every day I was getting an auto email asking to approve photos already approved.
One word. Useless.
I see you've not replied. I really want my PTMU taken down, how can I do this?
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I think it's been abandoned. It's a pity because I think it could have been good.
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It was back to normal yesterday. I agree it could be good - shame if they stop supporting it just because it's free.
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It was back to normal yesterday. I agree it could be good - shame if they stop supporting it just because it's free.
Hi Kay & Fabulassie
I'm glad to hear that you're happy with PTMU. We have a moderation team checking PTMU ads from Monday to Sunday. However, if you have any question please contact me directly.
Thanks,
The Vivastreet Team - Finny
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I can still log on it but I have photos I uploaded on November 12th that are still unapproved and therefore can't be viewed. There's no way to contact anyone regarding the site either...
Hi Red KB
Our moderator has checked your ad and we cannot see any changes has been made in your ad. Could you please upload the photos again? We will try to get your photos up and running as soon as we can.
Regards,
The Vivastreet Team - Finny
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Whats PTMU??
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Whats PTMU??
Pleasure to meet you,a site run by the viva street team.I've personally got a couple of decent clients and a review out of it which isn't bad for a free site.I also hope it keeps going as I think it has potential.
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I wish they would bite the dust god-awful site full of the worst kind of TWs/cheapskates. I've tried logging in when they were still operational and asking them to take down my profile twice, no reply. Every day I was getting an auto email asking to approve photos already approved.
One word. Useless.
I see you've not replied. I really want my PTMU taken down, how can I do this?
Hi FellowTraveller
Thank you for your feedback. I am sorry to hear that you had bad experience on PTMU.
Could you please send me your PTMU login email address and we can then remove your account.
Regards,
The Vivastreet Team - Finny
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It would be easier if you told us what t&c we were breaking instead of leaving us to guess what it is
As im 100 percent sure ( as I copy & paste all my adverts and use the same photos ) I didn't break any as the wording is exactly the same as my previous adverts that I have used without any problem
Hi ParisB
We direct everyone to our terms and conditions page in our automation email. Unfortunately, we are not able to explain the reason case by case as the email is automated. However, we are working on making our terms and conditions page be more specific and self explanatory. If you contact our customer service directly, they will be able to look at your ad and explain based on your case.
Regards,
The Vivastreet Team - Finny
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Hey Finny... Could you please post a link to the "how to upload a video" thing again? I can't find it anywhere. Cheers!
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Hi FellowTraveller
Thank you for your feedback. I am sorry to hear that you had bad experience on PTMU.
Could you please send me your PTMU login email address and we can then remove your account.
Regards,
The Vivastreet Team - Finny
This was done promptly. Thank you.
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Thank you bileeds. I will look into joining that x
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Hey Finny... Could you please post a link to the "how to upload a video" thing again? I can't find it anywhere. Cheers!
Hey Fabulassie
Thanks for asking. We don't have a how to "upload" link. This video page will give you more information about our video feature -http://try.vivastreetads.co.uk/ video-intro/
To upload a video just go to modify your ad. On the posting page, under where you upload your photos, there?s a new section where you can upload your video.
If you have any question please let me know.
Regards,
The Vivastreet Team - Finny
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Hi Red KB
Our moderator has checked your ad and we cannot see any changes has been made in your ad. Could you please upload the photos again? We will try to get your photos up and running as soon as we can.
Regards,
The Vivastreet Team - Finny
Thanks, I actually logged on yesterday and found they were all approved since I wrote that post :)
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Hi Finny,
Why I am I only getting the option to renew my ad for 7 days? I always renew for a month at a time.
Is there a way I can renew for the month?
I really don't understand why you can't put both options on there, so those of us who have been advertising with you for years don't get our business disrupted every time you try to attract new customers.
Jas.
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Hi Finny,
Why I am I only getting the option to renew my ad for 7 days? I always renew for a month at a time.
Is there a way I can renew for the month?
I really don't understand why you can't put both options on there, so those of us who have been advertising with you for years don't get our business disrupted every time you try to attract new customers.
Jas.
Hi Jas
We offer 30-day option but it's not available on the website. If you are interested in taking 30-day options Please send us your login email address and your phone number. We will get in touch with you as soon as we can.
You can also choose to activate auto-renew (try.vivastreetads.co.uk/autorenew /) and that way you don't have to keep renewing your ad and plans. It'll be done automatically for you.
Thank you,
The Vivastreet Team - Finny
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I pay the weekly option too. How much is it for the month as i dont get that option x
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Hi VS,
I previously had an advert with yourselves on Vivastreet. Do I need to create an entirely new profile for PTMU? Am I able to link my site? Apologies if I'm repeating questions you've already answered, it's 2am here and I feel I've been reading non stop since my return...
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I pay the weekly option too. How much is it for the month as i dont get that option x
Hello,
Please get in touch via email and I can give you the details for monthly options.
Thanks,
Vivastreet
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Hi VS,
I previously had an advert with yourselves on Vivastreet. Do I need to create an entirely new profile for PTMU? Am I able to link my site? Apologies if I'm repeating questions you've already answered, it's 2am here and I feel I've been reading non stop since my return...
Hello,
For PTMU, you'll need to create a new profile. Yes, you have an option to add your website URL on the posting form. Feel free to get in touch if you have any more questions :)
Regards,
Vineeta
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So my ad on VS was approved but when I checked my email , it says that they removed it yesterday because its too "naughty"????? How comes? I didnt go out of the rules, no nudity, nothing. Its more annoying than AW. Lol...
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I got this last time I advertised. You basically can't mention sex in your advert ::) Abbreviations are fine EG owo, cim or saying "girlfriend experience" or "full service".
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I got censored for saying "No unprotected intercourse!" LOL
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Don't trust viva Street because the system is faulty big time. I added some text to my advert and all of my photos have been deleted these were photos on for a while. And now they have got the cheek asking me to upload more photos so they can delete again.
No chance I am not playing there game any more. They lie to you get you to spend your money then in return give a poor service.
Luckily it is regs so far today.
This was after taking out a costly monthly deal all of a sudden. Viva Street are not what they should be,they just want to charge high prices for complication in return. Yes well done Viva Street for showing you can't be trusted.
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similar issue for me. went to add photos and they deleted the existing ones :FF
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similar issue for me. went to add photos and they deleted the existing ones :FF
It is the inconveniene more than any thing, they passed my other photos lets see how long they stay up for. I just won't touch the ad now.
If viva compensated for an error on thier part instead of apoligizing like it is acceptable. Money talks not several apologies. They just have to run thier system properly it sounds simple. Dont trust the mobile version it is faulty
It happened twice now.
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the only way vivastreet will sort it is if everyone stop using it
in till then they will just keep taking your money and f ing your ads
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And as long as this thread keeps getting bumped it keeps them in a prominent position.
Better to contact them directly and let this sink to the bottom of the slag- pile where it belongs along with the clients it attracts.
RIP VS
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It is the inconveniene more than any thing, they passed my other photos lets see how long they stay up for. I just won't touch the ad now.
If viva compensated for an error on thier part instead of apoligizing like it is acceptable. Money talks not several apologies. They just have to run thier system properly it sounds simple. Dont trust the mobile version it is faulty
It happened twice now.
Hi meetingdiversity & mimi c
I am sorry to hear that your photos were removed by our moderators.
Our moderation team is fully trained and capable of handling the content we accept and reject on the website. Our moderators remove the photo for several reasons. However, if our moderators made a mistake then we will compensate the days you lost on Vivastreet accordingly.
Could you please send me your login email address for us to look into the reason or contact our customer service team they will be able to offer more clarity on your case.
Regards,
The Vivastreet Team - Finny
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Hi meetingdiversity & mimi c
I am sorry to hear that your photos were removed by our moderators.
Our moderation team is fully trained and capable of handling the content we accept and reject on the website. Our moderators remove the photo for several reasons. However, if our moderators made a mistake then we will compensate the days you lost on Vivastreet accordingly.
Could you please send me your login email address for us to look into the reason or contact our customer service team they will be able to offer more clarity on your case.
Regards,
The Vivastreet Team - Finny
Obliviously not.!! Do you want to know why because a few of the photos that were removed were approved. It was a system error viva street come across apologetic but keep screwing up.
At least with our clients we give them a much more happier service improving over time well you lot just get worse. I tolerated viva street messing about. They are not sorry it is a cover up.!
It was only a matter of time before all your flaws are made public. They want to give you a good deal paying monthly but in return they forget to mention that you get a shit deal really with customer service. Let's see how many we can fool. Yeah. That is viva street all over and scammers work simular.
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So my ad on VS was approved but when I checked my email , it says that they removed it yesterday because its too "naughty"????? How comes? I didnt go out of the rules, no nudity, nothing. Its more annoying than AW. Lol...
SA, I've moved your post here because this way Vivastreet are more likely to see it (and perhaps give members a bit of useful feedback as to what is allowed and what isn't) :).
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Obliviously not.!! Do you want to know why because a few of the photos that were removed were approved. It was a system error viva street come across apologetic but keep screwing up.
At least with our clients we give them a much more happier service improving over time well you lot just get worse. I tolerated viva street messing about. They are not sorry it is a cover up.!
It was only a matter of time before all your flaws are made public. They want to give you a good deal paying monthly but in return they forget to mention that you get a shit deal really with customer service. Let's see how many we can fool. Yeah. That is viva street all over and scammers work simular.
Hi meetingdiversity
I?ve spoken Neelam, our Customer Service Team Leader about the issue you mentioned. I?m really sorry you had a bad experience. As I understand things, it is all sorted out now.
In the future, the fastest way to get anything resolved is to just call up Kate, your account manager. She moves mountains to make sure her clients are happy. :)
Again, apologies.
Regards,
The Vivastreet Team - Finny
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SA, I've moved your post here because this way Vivastreet are more likely to see it (and perhaps give members a bit of useful feedback as to what is allowed and what isn't) :).
Hi SweetAngel,
Could you please send me your login email address or ad id and I can look into it? Alternatively PM me your number and a convenient time and I can give you a call to explain.
Thank you,
The Vivastreet Team - Finny
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Everything sorted now I got missed days readded am alot more happier.
Thank you.
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Hi meetingdiversity
I?ve spoken Neelam, our Customer Service Team Leader about the issue you mentioned. I?m really sorry you had a bad experience. As I understand things, it is all sorted out now.
In the future, the fastest way to get anything resolved is to just call up Kate, your account manager. She moves mountains to make sure her clients are happy. :)
Again, apologies.
Regards,
The Vivastreet Team - Finny
Will do thanks.
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Hi SweetAngel,
Could you please send me your login email address or ad id and I can look into it? Alternatively PM me your number and a convenient time and I can give you a call to explain.
Thank you,
The Vivastreet Team - Finny
Who's best to email this evening Finny?
About an hour ago I sent an email to the last person to deal with my account, no reply yet.
No answer yet. I'll look for your generic email address. Just wondering how do I work out who my account manager is, and whether they're still working, not on holiday or left the company?
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Who's best to email this evening Finny?
About an hour ago I sent an email to the last person to deal with my account, no reply yet.
No answer yet. I'll look for your generic email address. Just wondering how do I work out who my account manager is, and whether they're still working, not on holiday or left the company?
Hi Mirror
If you are on package deal you can contact your account manager during office hour Monday to Friday 10:00 to 18:00. Otherwise please phone our customer service Monday to Friday from 8:00 until 19:00. Alternatively, you can send us an email. Our customer service replies email from 8:00 to 18:00 on weekdays and 9:00 to 18:00 during the weekend.
Also, please send me an email with the email address you tried to contact.
Regards,
The Vivastreet Team - Finny
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Hi Mirror
If you are on package deal you can contact your account manager during office hour Monday to Friday 10:00 to 18:00. Otherwise please phone our customer service Monday to Friday from 8:00 until 19:00. Alternatively, you can send us an email. Our customer service replies email from 8:00 to 18:00 on weekdays and 9:00 to 18:00 during the weekend.
Also, please send me an email with the email address you tried to contact.
Regards,
The Vivastreet Team - Finny
Please let me have your email address.
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Vivastreet invited me to contact them over photos taken down........soon to be 24 hours and still no response....why invite me to contact when you don't reply
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Vivastreet invited me to contact them over photos taken down........soon to be 24 hours and still no response....why invite me to contact when you don't reply
Hi Mimi C
We have not received your login email address and the phone number to contact you. Could you please send the details to es@vivastreet.com?
We will try to get in touch with you as soon as we receive your login details.
Regards,
The Vivastreet Team - Finny
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Hi
I've just done an advertisement on vivastreet and phoned up to get it published.
I gave my ad id and said I just wanted it checked over and published please.
He replied telling me it's only been 15/50mins ( he had a very thick accent) and I should wait moderation time!
I then informed him that having spoke to you before about it, my week starts from the moment I send it to you so therefore I am well within my rights to have it checked and published straight away.
He then done as originally asked.
As a paying customer no one should be told they have to wait 'moderation time' especially when its advertisng time that has been paid for.
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Hi
I've just done an advertisement on vivastreet and phoned up to get it published.
I gave my ad id and said I just wanted it checked over and published please.
He replied telling me it's only been 15/50mins ( he had a very thick accent) and I should wait moderation time!
I then informed him that having spoke to you before about it, my week starts from the moment I send it to you so therefore I am well within my rights to have it checked and published straight away.
He then done as originally asked.
As a paying customer no one should be told they have to wait 'moderation time' especially when its advertisng time that has been paid for.
Nataliee
What I did was email them to ask for the ad time to start from the date it went live on their site, which is what they did for me. Having to do this I agree is an extra hassle, and surely they can make it so the start date is the live date?
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Hi
I've just done an advertisement on vivastreet and phoned up to get it published.
I gave my ad id and said I just wanted it checked over and published please.
He replied telling me it's only been 15/50mins ( he had a very thick accent) and I should wait moderation time!
I then informed him that having spoke to you before about it, my week starts from the moment I send it to you so therefore I am well within my rights to have it checked and published straight away.
He then done as originally asked.
As a paying customer no one should be told they have to wait 'moderation time' especially when its advertisng time that has been paid for.
Hi Nataliee
Sorry to hear that your ads didn't go live as fast as you'd want them to. If your ad is taking too long to be moderated, please give us a call and we will get it sorted as soon as we can. However, in case your ad is not picked up by our moderation team on time, we are happy to offer compensation for the time/day(s) lost.
Could you please send me your login email address or ad id and I can look into it?
Thank you,
The Vivastreet Team - Finny
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Im finding it impossible to remove my profile from ptmu. I cant log in it doesnt aend me a passeord reset and dont reply to my emails. Please help me vivastreet or even just hide my profile xx
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Im finding it impossible to remove my profile from ptmu. I cant log in it doesnt aend me a passeord reset and dont reply to my emails. Please help me vivastreet or even just hide my profile xx
Hi Sexymilf
Could you please send me your PTMU login email address to es@vivastreet.com and we can then remove your account.
Regards,
The Vivastreet Team - Finny
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The Irish Vivastreet seems to be working again. I know they took away before but looks like it's back
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Wow for maximum exposure on viva just for a week is ?120. I better opt for the package for the month in a few weeks as it is cheaper. Has viva recently put their prices up?. Just seems like it.
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:FF I decided to put an ad on Vivastreet while I'm touring the London area
Omg the amount of timeWasters ..didn't even get a single booking from it so far
Very disappointing
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In certain areas you cannot be without Vivastreet.
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In certain areas you cannot be without Vivastreet.
I'm not convinced about that - in a lot of punters' mind it's full of pimped EEs and scammers.
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I do think it's very area-dependent.
I have tried VS in London, Brighton and Birmingham. It's been awful for me in all 3. Just masses of TW, no shows and text wankers. To a far higher degree than any other publication/website.
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I'm not convinced about that - in a lot of punters' mind it's full of pimped EEs and scammers.
Well I'm going by what works for me. Am not lying lol. There are two parts of the country where 90% of my clientele are from there.
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I do think it's very area-dependent.
I have tried VS in London, Brighton and Birmingham. It's been awful for me in all 3. Just masses of TW, no shows and text wankers. To a far higher degree than any other publication/website.
You are right. While I was in London I placed the same ad on another Escort classified site and got reasonable response from it. Vivastreet attracts the most Tw - it worked for me when I was in borehamwood Hertfordshire
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I called viva last week no one got back to me called them today the guy I was speaking to didn't seem to have a clue what He was talking bout . I used to have viva when I was working years ago I did the touring option which I found I did get some good customers from viva depending what city I was in . From what the guy was saying sounds like the prices have really gone up is it worth using them the customer service used to be good not sure bout now or if it's worth doing .
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I called viva last week no one got back to me called them today the guy I was speaking to didn't seem to have a clue what He was talking bout . I used to have viva when I was working years ago I did the touring option which I found I did get some good customers from viva depending what city I was in . From what the guy was saying sounds like the prices have really gone up is it worth using them the customer service used to be good not sure bout now or if it's worth doing .
Hi barbie88
I apologise for the inconvenience caused. I hope your question has been answered by our customer service agent. If you have any further question, please contact me directly via email. I am happy to give you a call.
As mentioned earlier, we are phasing out our current change of location plan to build a better touring feature. At the moment change of location is only available in some regions. If you require more details, I am happy to talk through the options.
I appreciate your patience and thank you for understanding.
Regards,
The Vivastreet Team - Finny
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I'm due to renew and was busy without viva interesting. But notice backpage is getting used a lot by clients. This is very good to know.
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I placed an ad on vs which was declined as too erotic I made a new one this too was declined as still too erotic. I made a third one whch was accepted and online now. However they have charged me 9.99 three times and are refusing a refund. Even tho the two erotic ads are rejected and not online. Ive had so many emails asking for a refund but gettin no where. Please help finny
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I placed an ad on vs which was declined as too erotic I made a new one this too was declined as still too erotic. I made a third one whch was accepted and online now. However they have charged me 9.99 three times and are refusing a refund. Even tho the two erotic ads are rejected and not online. Ive had so many emails asking for a refund but gettin no where. Please help finny
Hi Sexymilf
Could you please send me your login email address or ad id and I can look into it? Alternatively PM me your number and a convenient time and I will be able to offer more clarity on your case.
Thank you,
The Vivastreet Team - Finny
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I'm due to renew and was busy without viva interesting. But notice backpage is getting used a lot by clients. This is very good to know.
Keep googling escorts and the area you are in as it changes on a daily basis. But so far in the area I have been Vivastreet has stayed on top.
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As mentioned earlier, we are phasing out our current change of location plan to build a better touring feature...
Regards,
The Vivastreet Team - Finny
1) Why not have introduced the new touring feature at the point when you scrapped the nationwide change of location feature (having duly given your customers 1-2 months advance notice of this change, say, and having duly illustrated the superiority of service that you claim of the projected touring feature)? NOTE: I personally received no advance notice whatsoever of this change.
2) When will the new touring feature be introduced?
3) How will it differ from the change of location feature?
NOTE: I have my own ideas on the answers to these questions but I will keep them to myself
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Hello Finny
I'm looking to advertise in London and am not a user of AW, I'm quite familiar with your system and find it quite easy to use and adverts get aproved within an hour or so, it seems Vivastreet has different levels of user base in different geolocations therefore if I had a free trail offer how much money would I need to spend in Central London to get the best out of Viva street
I don't mind spending a decent amount as long as I think I can get my money back so could you basically run me through what you would advise for a 7 day advertising package in Central London on top of any free offers you've got available
Thank you
Lilith
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1) Why not have introduced the new touring feature at the point when you scrapped the nationwide change of location feature (having duly given your customers 1-2 months advance notice of this change, say, and having duly illustrated the superiority of service that you claim of the projected touring feature)? NOTE: I personally received no advance notice whatsoever of this change.
2) When will the new touring feature be introduced?
3) How will it differ from the change of location feature?
NOTE: I have my own ideas on the answers to these questions but I will keep them to myself
Hi Braziliana
I apologise for the inconvenience caused. However, this was a business decision. We are still at a very early stage of discussing ideas and possibilities. There is an element of tours in advance that we'd like to add. Like any project we are starting with the customer first and then work back to feasibility with tech and business needs. The touring feature is in our road map. However, sometimes it takes longer than we'd like to implement the changes. I appreciate your patience and thank you for understanding.
If you have any suggestion and idea feel free to email me directly.
Regards,
The Vivastreet Team - Finny
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Hello Finny
I'm looking to advertise in London and am not a user of AW, I'm quite familiar with your system and find it quite easy to use and adverts get aproved within an hour or so, I just wanted to ask that it seems Vivastreet has different levels of user base in different geolocations therefore if I had a free trail offer how much money would I need to spend in Central London to get the best out of Viva street
I don't mind spending a decent amount as long as I think I can get my money back so could you basically run me through what you would advise for a 7 day advertising package in Central London on top of any free offers you've got available
Thank you
Lilith
Hi Lilith
If you are interested in taking a package deal please send me your login email address and your convenient time. Our sales team will be able to provide you the information you need and different packages based on your budget.
Regards,
The Vivastreet Team - Finny
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Like any project we are starting with the customer first and then work back to feasibility with tech and business needs...
Given the many protests voiced in this forum in response to the very sudden elimination of the nationwide change of location feature, I personally find the above claim of yours extremely hard to believe.
I find the remainder of your reply similarly meaningless. As if an advance tour-notification facility, such as you cite, inevitably precludes the continuation of the nationwide change of location facility. And as if the fact that eliminating the change of location facility was a "business decision" necessarily makes it a smart decision.
You need not reply
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All I can say now is that I would be in financial shit if it wasn't for Vivastreet.
Everybody's experience is different of course but at least I know they won't delete my advert suddenly if I accidentally write the wrong word on my advert.
In most areas when you type in escorts then the area you will find Vivastreet pops up first.
I also think Vivastreet got better after they started to charge. When it was free ladies were putting loads of duplicate adverts on and it was simpler for pimps to roll loads of different ones on.
But I certainly don't think you should hike the prices up any more.
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Given the many protests voiced in this forum in response to the very sudden elimination of the nationwide change of location feature, I personally find the above claim of yours extremely hard to believe.
I find the remainder of your reply similarly meaningless. As if an advance tour-notification facility, such as you cite, inevitably precludes the continuation of the nationwide change of location facility. And as if the fact that eliminating the change of location facility was a "business decision" necessarily makes it a smart decision.
You need not reply
Hi Braziliana
I am sorry that you feel that way. We are always open to your ideas so we can build a feature that adds value. Please drop me an email if you have any suggestions.
Regards,
The Vivastreet Team ? Finny
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All I can say now is that I would be in financial shit if it wasn't for Vivastreet.
Everybody's experience is different of course but at least I know they won't delete my advert suddenly if I accidentally write the wrong word on my advert.
In most areas when you type in escorts then the area you will find Vivastreet pops up first.
I also think Vivastreet got better after they started to charge. When it was free ladies were putting loads of duplicate adverts on and it was simpler for pimps to roll loads of different ones on.
But I certainly don't think you should hike the prices up any more.
Hi ladyofthemansion
I?m glad Vivastreet works for you. We invest a lot of time and resources on increasing ranking on Google to improve the visibility.
If you have any other suggestion please drop me an email.
Thanks,
The Vivastreet Team ? Finny
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Hi Finny.
Would like to be able to able to advertise in massage section as well as the escort section. Can that be done?
Also can you help with the Irish version of Vivastreet or is that different people.
Asking here rather than email because think others would be interested too.
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Hi Finny.
Would like to be able to able to advertise in massage section as well as the escort section. Can that be done?
Also can you help with the Irish version of Vivastreet or is that different people.
Asking here rather than email because think others would be interested too.
Great Question
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Hi Finny
I think you need to change the rules with massage advertising, I am being forced into the massage and escort section, whilst other happy ending massage providers can post in just massage which is where my target audience look, I pay more than them and just get a load of men wanting services that I don't provide, to make it even more frustrating when I type sensual massage birmingham into google, the women who are in the normal massage section come up first :FF. Its really frustrating because there is a massive difference between a massage service and an escort service ie massage is a hj and escorts sex and oral and potential clients know this. So they are booking the ladies in massage section who are paying a lot less for their advertising than me in the massage and escort section, either force the other happy enders into the massage and escort section or just allow me into the massage section, I am starting to feel a bit victimised. The man at viva street said my photo of a bed looked like an escort service, whilst thai ladies showing lots of cleavage and mentioning happy times.are perfectly fine in the massage section....
a google search for SENSUAL massage Birmingham and this is what comes up
Massage services in Birmingham, West Midlands -
Massage Birmingham & Beauty Birmingham - Vivastreet
birmingham.vivastreet.co.uk/massage+birmingham
Beauty shops & Massage Birmingham with -Vivastreet Birmingham - FREE CLASSIFIED ADS. Simple, local and free. ... Note sexual, no sensual. DO NOT ASK.
So why am I paying for an ad that when I do a google search your site brings up a non sensual massage ad as its header ? This isnt fair at all.
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I placed an ad on vs which was declined as too erotic I made a new one this too was declined as still too erotic. I made a third one whch was accepted and online now. However they have charged me 9.99 three times and are refusing a refund. Even tho the two erotic ads are rejected and not online. Ive had so many emails asking for a refund but gettin no where. Please help finny
I keep asking were my refunds are for my declined ads, the man keeps telling me its been taken off my other ad but it hasnt, I need to make time to sort out what I have paid and whats been deleted and send an email to sort it out.
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I advise everyone NOT to pay for anything on vivastreet! Unprofessional incompetent service, absolute rip off!!! They are very expensive but don't provide any class of services, their service is a joke!
The approved my ad then after a few days it has been removed. Do they change the policy of advertising every week?
How come that my ad can go live then after a few days it breaches the terms ?? didn't it breach the terms 4 days ago? because I didn't alter the texts only wanted to set a different image to be seen first!! Or it depends on the mood of the person who is working there today what you can write in the ad? X approves it then the next day y considers it too naughty?
If you want to change your main image, approval takes hours. So you pay for the ad but not listed for hours..
If you write to the cs they dont reply just after a day so customer service is useless!
Why the hell they charge so much then if they dont employ enough people to deal with the ads?? We lose business if we can't change photos quickly or rewrite our ads, prices etc..
They take your money for nothing!!
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I tried to use two different very useable cards (one debit & one credit card) but unfortunately they were refused by the site & I was advised to get a pre-loaded card specifically for the purpose of advertising on the site. After the conflicting advice on my ad (one rather hilariously informed me that my prices were too high) I didn't bother. :FF
I can confirm that prepaid cards you can buy from Tescos called "Prepaid Visa" Giftcards do work and they can be bought up to ?50, you can use any name, and any address, and it works, it's designed to be used like that
The fact that Finny and Vivastreet is on this forum is really good! I don't see any other service provider taking flak and answering questions, in my book it shows a company listening to it's clients, what other service provider would "dare" step foot in the lions den ;D
Question to Finny: Finny, without divulging any names or businesses can you confirm that VivaStreet has regular London clients using premium paid featurs in the Central and Greater London area?
If the answer is yes, then that would mean they are making money from it as businesses don't spend money on advertising that doesn't work
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Hi Finny.
Would like to be able to able to advertise in massage section as well as the escort section. Can that be done?
Also can you help with the Irish version of Vivastreet or is that different people.
Asking here rather than email because think others would be interested too.
Hi ladyofthemansion
Sure you can, we accept all types of massages (with the exception of tantric) in this category. All that is needed is a certificate to be sent to us at team-uk@vivastreet.com. They'll be happy to help as needed.
Yes I can help you with your ad in Ireland.
Regards,
The Vivastreet Team ? Finny
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Hi ladyofthemansion
Sure you can, we accept all types of massages (with the exception of tantric) in this category. All that is needed is a certificate to be sent to us at team-uk@vivastreet.com. They'll be happy to help as needed.
Yes I can help you with your ad in Ireland.
Regards,
The Vivastreet Team ? Finny
That sounds good Finny but there are some ladies in the massage ads who are clearly escorts too. IE mentioning they are an attractive girl. Looks shouldn't matter if it's just a massage pmsl xx
Would you not consider a new category for ladies who offer massage and hand relief as that would attract the guys who don't want sex. X
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I keep asking were my refunds are for my declined ads, the man keeps telling me its been taken off my other ad but it hasnt, I need to make time to sort out what I have paid and whats been deleted and send an email to sort it out.
Hi losthope
We accept all types of massages (with the exception of tantric) in this category. All that is needed is a certificate to be sent to us at team-uk@vivastreet.com.
Regarding the payment, could you please send me your login email address/ad id and I can look into it? Or send me your phone number and a convenient time and I will give you a call to offer more clarity on your case.
Regards,
The Vivastreet Team - Finny
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I advise everyone NOT to pay for anything on vivastreet! Unprofessional incompetent service, absolute rip off!!! They are very expensive but don't provide any class of services, their service is a joke!
The approved my ad then after a few days it has been removed. Do they change the policy of advertising every week?
How come that my ad can go live then after a few days it breaches the terms ?? didn't it breach the terms 4 days ago? because I didn't alter the texts only wanted to set a different image to be seen first!! Or it depends on the mood of the person who is working there today what you can write in the ad? X approves it then the next day y considers it too naughty?
If you want to change your main image, approval takes hours. So you pay for the ad but not listed for hours..
If you write to the cs they dont reply just after a day so customer service is useless!
Why the hell they charge so much then if they dont employ enough people to deal with the ads?? We lose business if we can't change photos quickly or rewrite our ads, prices etc..
They take your money for nothing!!
Hi Miamia
Our moderation team is fully trained and capable of handling the ads we accept and reject on the site. Ads are rejected only when they break one of our terms and conditions. We are working on new ways to speed up the process and have automations in place but it takes some time to set it all up. We appreciate that you and other users have been patient.
If your ad is taking too long to be moderated, please give us a call and we will get it sorted as soon as we can. Please find our CS details in the footer.
Also, if you can send me your login details and I will be able to look in to your case.
Regards,
The Vivastreet Team - Finny
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Question to Finny: Finny, without divulging any names or businesses can you confirm that VivaStreet has London based clients regualrly advertising using your premium paid featurs in the Central and Greater London area?
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The same blablabla every time.
No, I do not want to phone to you every time I want to change my photos ! Sometimes I would change it 2-3 times a day, do you really think it is fine calling you all the time because of it? For the amount you charge for the ads it should be done automaticly without calling your office. Every other websites can do it only vivastreet incapable to handle it smoothly.
Patient? Time is money especially in this kind of business and vivastreet is the most expensive advertising platform! If it was free I would accept this slow and low quality service, but for almost ?200/week ??
As I wrote, my ad was accepted and run for 4 days I wanted to set a photo as main image which was already uploaded days ago so I did not add any new photos or changed the text and the fully trained team unpublished the same ad that was accepted before by the same team.?!! Lol.. I would laugh loudly if I did not pay for it! :FF
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Question to Finny: Finny, without divulging any names or businesses can you confirm that VivaStreet has London based clients regualrly advertising using your premium paid featurs in the Central and Greater London area?
Hi Lilith85
We do have quite a lot of premium ads in London as it?s the largest city in England. We have over 1000 ads there and around 30-40% ads are businesses. You'r right, they don't mind taking upgrades if it works for them as it is the case with a lot of Vivastreet customers.
We do try out best to answer the questions on the forum and also listen to the feedback from the customers. If you have any suggestion feel free to drop me an email, I will pass them to the business team.
Regards,
The Vivastreet Team - Finny
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The same blablabla every time.
No, I do not want to phone to you every time I want to change my photos ! Sometimes I would change it 2-3 times a day, do you really think it is fine calling you all the time because of it? For the amount you charge for the ads it should be done automaticly without calling your office. Every other websites can do it only vivastreet incapable to handle it smoothly.
Patient? Time is money especially in this kind of business and vivastreet is the most expensive advertising platform! If it was free I would accept this slow and low quality service, but for almost ?200/week ??
As I wrote, my ad was accepted and run for 4 days I wanted to set a photo as main image which was already uploaded days ago so I did not add any new photos or changed the text and the fully trained team unpublished the same ad that was accepted before by the same team.?!! Lol.. I would laugh loudly if I did not pay for it! :FF
Hi Miamia
Sorry to hear that your ads didn't go live as fast as you'd want them to. At this point whenever you make a modification it will go in to moderation. We are working on ways to whitelist certain modifications so we can avoid delays like you mentioned.
If you can send me your login email address I will be able to look in to your case.
Regards,
The Vivastreet Team - Finny
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Hi ladyofthemansion
Sure you can, we accept all types of massages (with the exception of tantric) in this category. All that is needed is a certificate to be sent to us at team-uk@vivastreet.com. They'll be happy to help as needed.
Yes I can help you with your ad in Ireland.
Regards,
The Vivastreet Team ? Finny
But I ad one of them ads, and I wasnt asked for a certificate just before Decemeber ?
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But I ad one of them ads, and I wasnt asked for a certificate just before Decemeber ?
Hi losthope
We couldn't see your account details. Could you please send me your login email address/ad id and I can look into it?
Regards,
The Vivastreet Team - Finny
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Finny - hs PTMU gone or just experiencing technical difficulties this week?
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Finny,
I put an ad on PTMU in both massage and escort section and not had anything yet but maybe my ad not done properly.
PMTU showing on Page 2 of Google where I normally work so there is potential.
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The page won't even load for me this week :/
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Same here.
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I advise everyone NOT to pay for anything on vivastreet! Unprofessional incompetent service, absolute rip off!!! They are very expensive but don't provide any class of services, their service is a joke!
The approved my ad then after a few days it has been removed. Do they change the policy of advertising every week?
How come that my ad can go live then after a few days it breaches the terms ?? didn't it breach the terms 4 days ago? because I didn't alter the texts only wanted to set a different image to be seen first!! Or it depends on the mood of the person who is working there today what you can write in the ad? X approves it then the next day y considers it too naughty?
If you want to change your main image, approval takes hours. So you pay for the ad but not listed for hours..
If you write to the cs they dont reply just after a day so customer service is useless!
Why the hell they charge so much then if they dont employ enough people to deal with the ads?? We lose business if we can't change photos quickly or rewrite our ads, prices etc..
They take your money for nothing!!
Totally agree, I tried Vs after seeing their webpage about how their customer service was better than Aw, (I think Aw had a word in their ear as they toned it down a bit!)they offered a free trial in the escort section,I couldnt find a way round that as it kept charging me,( I should have walked then), but no, paid for a week, and they put it in the wrong section, I sent constant emails asking why it wasnt a free trial and could the ad be put in the correct section as I had paid-and I received the worst customer service ever experienced anywhere-(maybe they are homo-phobic) but I didnt get ONE reply, not even a f--k you- I was totally ignored-at least Aw reply to your emails even if its not what you want to hear-absolute cowboys,wouldnt be so bad if they werent charging , now Im getting spam off them "would I like to advertise with them again?" :FF
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Finny - hs PTMU gone or just experiencing technical difficulties this week?
Hi
We had some server issues during the weekend. It has been resolved this morning. If you have any question regarding your PTMU ad please contact me on es@vivastreet.com.
Sorry for any inconvenience.
Regards,
The Vivastreet Team - Finny
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Totally agree, I tried Vs after seeing their webpage about how their customer service was better than Aw, (I think Aw had a word in their ear as they toned it down a bit!)they offered a free trial in the escort section,I couldnt find a way round that as it kept charging me,( I should have walked then), but no, paid for a week, and they put it in the wrong section, I sent constant emails asking why it wasnt a free trial and could the ad be put in the correct section as I had paid-and I received the worst customer service ever experienced anywhere-(maybe they are homo-phobic) but I didnt get ONE reply, not even a f--k you- I was totally ignored-at least Aw reply to your emails even if its not what you want to hear-absolute cowboys,wouldnt be so bad if they werent charging , now Im getting spam off them "would I like to advertise with them again?" :FF
Hi Kylie TS
I apologise for the inconvenience caused. Could you please send me your login email address and I can look into it?
In the future, if you have any issue with your ad you can always email me directly.
Regards,
The Vivastreet Team - Finny
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Hi finny plse help me wth ptmu.
Im trying to start a profile on ptmu. However the site hasnt sent me a link to confirm my email so i cant continue wth my profile. It had sent me an email telling me to continue wth my profile details but its a no reply email. Please help me get this profile up and running.
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Hi finny plse help me wth ptmu.
Im trying to start a profile on ptmu. However the site hasnt sent me a link to confirm my email so i cant continue wth my profile. It had sent me an email telling me to continue wth my profile details but its a no reply email. Please help me get this profile up and running.
Finny was off on holiday when I emailed recently. Have you tried their es@ email address?
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Yes got no response. Its frustrating when you keep trying and it wont dowbload pics. I think cos its not been authorised by email yet. Also having priblems puttin a profile on adult zone. I get so far then i cant continue argggg
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Hi Sexymilf,
We have your email and will respond to you now, sorry for the delay!
Regards,
The Vivastreet Team - Sarah
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Vivastreet is too expensive if you aren't working in blocks of 7 days. I did a ten day tour of three cites and it was ridiculous because I had to buy three separate adverts and only used each three days.
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Viva Street might do it if they think can they profit from. If they can they will do. If I didn't pay a month at a time I would be paying more than if I paid weekly. I was told by paying weekly rather than monthly it costs more, a bit like paying back interest.
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Viva Street might do it if they think can they profit from. If they can they will do. If I didn't pay a month at a time I would be paying more than if I paid weekly. I was told by paying weekly rather than monthly it costs more, a bit like paying back interest.
That all depends, viva said they could do me a months profile with change of postcode for 100 a month, but its cheaper for me to tour 2 different locations per week with 2 separate week adds per week and its only 80 per month
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That all depends, viva said they could do me a months profile with change of postcode for 100 a month, but its cheaper for me to tour 2 different locations per week with 2 separate week adds per week and its only 80 per month
Hello,
Yes, the change of postcode option is still available with bundled packages. It then boils down to finding the sweet spot between value (time, convenience, frequency) and price.
@GingerBeer, please DM us with your email and phone number and some one will contact you with different options and you can decide accordingly.
Regards,
The Vivastreet Team - Sarah
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Is there anybody in moderation at the moment as want to change my advert but worried nobody there and that would mean I can't do the multi repost while in moderation?
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Sometimes it can take up to 90 minutes after 6 pm.
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Sometimes it can take up to 90 minutes after 6 pm.
I know but is anybody there at all over Easter weekend?
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I've been waiting for a phone call from them for 4 days. ::)
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I know but is anybody there at all over Easter weekend?
Not sure maybe limited hours another website is doing the same so have to wait until monday for my request. Could you email support asking them before you do. Viva have added in thier terms and conditions now it can take up to 24 hours to go through. After people complained because it never was like that some thing like 6 hours maybe or less.
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Or LOTM do it then have a cuppa should bring it along faster some times it does.
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I know but is anybody there at all over Easter weekend?
Hello ladyofthemansion,
Most of us did not work Friday and Monday but we had a few agents on the line to pick up any calls that might come in. We have moderated ads over the weekend too, I hope yours was moderated in the end, we apologise if there was any delay during Easter time. I hope you had a great holiday!
Vivastreet - Sarah
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I've been waiting for a phone call from them for 4 days. ::)
Hello Mirror,
If we didn't get in touch with you yet please send an email to es@vivastreet.com with your request. Someone will pick it up as soon as possible.
Regards,
Vivastreet Team - Sarah
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Hello Mirror,
If we didn't get in touch with you yet please send an email to es@vivastreet.com with your request. Someone will pick it up as soon as possible.
Regards,
Vivastreet Team - Sarah
I sent a follow up to that email address on 14th April.
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Someone has been in touch.
I've learned that in areas where there's only a 7 day advert tariff, VS can't offer a monthly arrangement if you don't use premium features. The only way to do it is if you set your ad to autorenew each week, which will be at the standard 7 day rate.
For me paying that rate, and advertising weekly isn't worth it.
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Viva customer service is so bad, easy to have lot of troubles waiting for moderation,for the pics,to get an answer and go on.
Yesterday morning I posted an ad, for few hours in moderation then inactive,I posted again and then deactivated by viva team.
The collection of the fee however have been charged from my card .
I receive an email saying that my ad has not been published because it is too vague, etc. and to edit it again.
Everything is correct from the beginning,nothing strange, information more than enough written few lines, prices and photos all correct,anyway I send again my ad and again the same.
Sent an email yesterday at noon to have some explanation and I'm still waiting for a reply,
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Has PTMU gone? It just redirects back to Vivastreet now.
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Viva customer service is so bad, easy to have lot of troubles waiting for moderation,for the pics,to get an answer and go on.
Yesterday morning I posted an ad, for few hours in moderation then inactive,I posted again and then deactivated by viva team.
The collection of the fee however have been charged from my card .
I receive an email saying that my ad has not been published because it is too vague, etc. and to edit it again.
Everything is correct from the beginning,nothing strange, information more than enough written few lines, prices and photos all correct,anyway I send again my ad and again the same.
Sent an email yesterday at noon to have some explanation and I'm still waiting for a reply,
Hi Carmenxx,
The automated emails you are receiving in regards to your advert include the phone number for Customer Service. It is always better to speak to an advisor in cases like this.
Vivastreet Team - Sarah
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Has PTMU gone? It just redirects back to Vivastreet now.
Hi Red KB,
Yes, the PTMU website has been removed.
Vivastreet Team - Sarah
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Hi Red KB,
Yes, the PTMU website has been removed.
Vivastreet Team - Sarah
That's a shame. I'm afraid I will not be becoming a VivaStreet client! PTMU had potential but I guess you weren't prepared to support a free site... ::)
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Hi Red KB,
Yes, the PTMU website has been removed.
Vivastreet Team - Sarah
Thank Goodness 😅...tht site was not productive at all
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Thank Goodness 😅...tht site was not productive at all
I disagree I had quite a few lovely clients from ptmu and even got a review on there.Very sad to see it go.
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I disagree I had quite a few lovely clients from ptmu and even got a review on there.Very sad to see it go.
I agree - it was a nice site.
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I agree - it was a nice site.
I was very interested in using PMTU unfortunately it's geographic database, list of locations was even worse than that on VS. I couldn't have gotten myself within any sort of sensible approximation.
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Honestly 200? a week for one ad (becaue yes you need to get multi repost AND featured otherwise you'll get 1 text every 3 days) is expensive
You should Lower the moderating , If you touch one thing in your ad it goes straight to moderating which if you want to change rates after 10pm you can't because your ad will be moderating until the next morning
Honestly Inspire yourself from backpage because backpage does not generate MILLIONS a week for no reason
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Interesting ptmu worked for you guys most girls I know --never had a client from there or only got timewasters
Maybe it's more productive in certain regions in the U.K.
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I agree - it was a nice site.
I liked it too. I would have even paid (a bit) for it lol.
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PTMU still email me. I had an ad on there but no response.
At least with Vivastreet I can enjoy my day's work and not log in and see my advert is gone.
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At least with Vivastreet I can enjoy my day's work and not log in and see my advert is gone.
2nd that. :)
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hi sorry if this is in the wrong section, i have advertised on vivastreet for some time, i'm currently on tour and noticed things went quiet, so checked emails and vivastreet send me a warning saying profile is removed and before it goes back up i must show proof of ID which is the same name on my card and proof of address, has anybody else had this?
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I verified my profile with a passport I think all the sites are doing it to help tackle fraud.
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Hello everyone!
We now require ID and proof of address from customer?s who are paying for more than 1 person on a single account. This is to protect against suspicious & potentially illegal behaviour and fraud.
Once we receive this information, you can continue posting your adverts as normal.
Some clarification on common questions:
- this is not a scam - it's a genuine request from Vivastreet
- we require ID (passport/driving license) and Proof of Address (utility bill) from the person who is paying for the adverts on the account
- ID and POA should be sent to id@vivastreet.com
If you are paying for your own adverts on your own account, there shouldn't ever be a problem and you won't have to send this information through - so that's the suggested method ;D
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That is a great idea but rather than accepting the ID from one person/pimp advertising lots of ladies why not ask from each individual lady?
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That is a great idea but rather than accepting the ID from one person/pimp advertising lots of ladies why not ask from each individual lady?
Exactly - you've just admitted you take ads from pimps!
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We find that only genuine people working legally will provide this information, meaning that suspicious and illegal activity is usually blocked.
Please PM/email me if you'd like further info.
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We find that only genuine people working legally will provide this information, meaning that suspicious and illegal activity is usually blocked.
Please PM/email me if you'd like further info.
But the only genuine people working legally would be a solo, independent escort? And why would they pay for more than one person on a single account? Surely just don't allow that?
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Why do you put adverts for phone chat on top of the link to peoples paid adverts, that you have to click out of to get to our advert ? This isn't on. We pay to advertise ourselves, not Jessica who is hot wet and horny with 38GG boobs and size 8 waist :-*
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Does anyone know how the postcode option works now? I can't find it when I'm trying to post an ad. I've emailed Viva but no response yet.
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Exactly - you've just admitted you take ads from pimps!
Your right and showing ID of one person who is paying, doesnt guarantee their not a fraudster either, in fact there is more chance of a fraudster placing more than 1 ad
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There unfortunately isn't any way of fully stopping this sort of activity but we're doing our utmost to prevent it.
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Does anyone know how the postcode option works now? I can't find it when I'm trying to post an ad. I've emailed Viva but no response yet.
Unfortunately, the change of location feature has been disabled on the website outside of London.
If you want to continue using this feature, please give us a call and we'll be happy to go over what's available and how to arrange it ;D
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Can you please explain why you put phone chat operators on top of our paid for adverts ? When I click on my paid for advert, a phone chat ad box comes up that I have to click out of to see my advert. I didn't pay ?90 plus for an ad for phone chat operators to come up when potential clients click on my advert. Please can you explain why phone chat is being put on top of our our adverts, we didnt pay to advertise them
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Viva,
Can you confirm if modifying an ad bumps a profile to the top of the list?
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Viva,
Can you confirm if modifying an ad bumps a profile to the top of the list?
Multi repost does 100%
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Multi repost does 100%
Can you confirm if modifying an ad bumps a profile to the top of the list?
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Can you please explain why you put phone chat operators on top of our paid for adverts ? When I click on my paid for advert, a phone chat ad box comes up that I have to click out of to see my advert. I didn't pay ?90 plus for an ad for phone chat operators to come up when potential clients click on my advert. Please can you explain why phone chat is being put on top of our our adverts, we didnt pay to advertise them
Id assume its the same reason why there are adverts on YT/social media websites: they get paid sponsorship. I wouldnt let it bother you
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Unfortunately, the change of location feature has been disabled on the website outside of London.
If you want to continue using this feature, please give us a call and we'll be happy to go over what's available and how to arrange it ;D
Well this has made VS a pointless option for touring escorts then, bloody hell.
What with the lack of response to emails, piggybacking affiliate ads off our paid for advertising, lack of features and poor quality of clients, VS is now the bottom of the pile for me.
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At least with AW I can move my profile at any point for no cost whatsoever, and they don't spam a load of other adverts all over mine. I notice the touring feature which VS was "developing" last year has never materialised. It's clear VS has thrown it's lot in with
pimps agencies rather than independents which is disappointing to say the least.
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Id assume its the same reason why there are adverts on YT/social media websites: they get paid sponsorship. I wouldnt let it bother you
Any other business that pays for an ad would not want sponsored ad completely covering their advert, In fact they wouldnt do it to any other business because its just not something that is ever usually done. Its like McDonalds paying for an advert and Vivastreet covering their ad with a KFC advert and people having to click it closed to see the Mcdonalds advert. Sponsored ads are on social media because social media is free, my adverts on viva street are not and they are far from cheap. VIVASTREET can you please explain why you are doing this ?
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At least with AW I can move my profile at any point for no cost whatsoever, and they don't spam a load of other adverts all over mine. I notice the touring feature which VS was "developing" last year has never materialised. It's clear VS has thrown it's lot in with pimps agencies rather than independents which is disappointing to say the least.
Lol VS are worse than pimps, they take our money and cover our adverts with phone chat girls... Im starting to think thats why I get so many time wasters talking filth from there
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At least with AW I can move my profile at any point for no cost whatsoever, and they don't spam a load of other adverts all over mine. I notice the touring feature which VS was "developing" last year has never materialised. It's clear VS has thrown it's lot in with pimps agencies rather than independents which is disappointing to say the least.
Indeed, likewise pulling PTMU.
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The ads are awful, I wish they'd get the basics right first.
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Ive noticed with the multipost that the repost time keeps shifting forward. So at the beginning when I pay for the feature its at a certain time and by mid/end of the week its shifted 3-4 hours ahead. Does anyone else have the same issue as me?
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Viva,
Can you confirm if modifying an ad bumps a profile to the top of the list?
The only way to guarantee that your advert will appears at the top of the listing is to purchase the repost upgrade.
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Well this has made VS a pointless option for touring escorts then, bloody hell.
What with the lack of response to emails, piggybacking affiliate ads off our paid for advertising, lack of features and poor quality of clients, VS is now the bottom of the pile for me.
Hi Voluptuous,
Anyone who would like to continue using the feature should give us a call so that we can arrange it with them. It's just not available on the website as standard but is through our sales team.
Please give us a ring if you're interested.
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Can you please explain why you put phone chat operators on top of our paid for adverts ? When I click on my paid for advert, a phone chat ad box comes up that I have to click out of to see my advert. I didn't pay ?90 plus for an ad for phone chat operators to come up when potential clients click on my advert. Please can you explain why phone chat is being put on top of our our adverts, we didnt pay to advertise them
Hi losthope,
I'm really sorry to hear that you're unhappy about some of the adverts on Vivastreet.
They're there to offer users of the site alternative services that they may potentially be interested. It's a business decision to have them there.
They are really easy to click off of and you only need to do it once per session, which shouldn't affect how the majority of people are viewing your ad.
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I am finding that I do good only with the three sites viva many seem to use here and some guys say girls are refreshed more often.
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Ive noticed with the multipost that the repost time keeps shifting forward. So at the beginning when I pay for the feature its at a certain time and by mid/end of the week its shifted 3-4 hours ahead. Does anyone else have the same issue as me?
Viva, The same thing has happened again this weekend. I paid for the x2 daily repost and between Friday and today (Monday), the time on my ad shifted forward by a good 5 hours :FF Ive spoken with someone on your team and rather then provide an explanation as to why this is happening, I was encouraged to pay more for the multi repost.
I dont feel compelled to spend more when Im already paying extra for a feature which isnt functioning as intended, and no one in your offices can explain the reason why the time on my ad is being shifted forward. I escort part time so the x2 repost is more then sufficient for my needs. Can you tell me why this keeps happening to my ad? I feel like my ad might need a refresh (if there is such a thing) or maybe I should just shut it down and start over. This is quite frustrating for me!
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Hi losthope,
I'm really sorry to hear that you're unhappy about some of the adverts on Vivastreet.
They're there to offer users of the site alternative services that they may potentially be interested. It's a business decision to have them there.
They are really easy to click off of and you only need to do it once per session, which shouldn't affect how the majority of people are viewing your ad.
Do you do this to any of your other paying customers ? Just out of curiosity ?
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Do you do this to any of your other paying customers ? Just out of curiosity ?
Actually I just checked for myself, doesn't seem that you do, so why are you doing it to our adverts ?
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I have just checked offices for rent, dancefloor hire, farms for sale and not one of them get an alternative ad on top of theirs. So why are you doing it to escort and massage girls adverts ? If we pay you for an advert you its our advert, not a phone chat operators advert, which I assume you also get money from. You charge a lot of money for our adverts, its just sheer greed to put other adverts on top of them and to be honest any other business would complain about this. You not only divert customers away from our adverts, your treating us like we are getting a FREE advert from you. Its only ever FREE adverts I have seen this happen to in other sectors of advertising, so why are you treating our adverts differently ?
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and after clicking on my ad today this advert pops up THE ALTERNATIVE TO ESCORTS, JUST ASK THESE GIRLS HOW MUCH ? How can this be right vivastreet ?
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Totally agree it is unethical to do this you pay to advertise YOUR OWN ADVERT
Put it this way would i pay ?100 plus ( a week ) to place my advert under a phone chat advert knowingly ....Errh no
so why would you think it is okay to do this without advertising the fact ?
Plus how much do you charge the phone chat advertisers to place them over our adverts ?
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and after clicking on my ad today this advert pops up THE ALTERNATIVE TO ESCORTS, JUST ASK THESE GIRLS HOW MUCH ? How can this be right vivastreet ?
I can't help with any of this but I'll add that if I was paying top dollar for advertising and this was coming up over my ad I would be incandescent even if it was happening to everybody else's ads as well.
We've been assured that sex workers have to pay not just extra, but sky high costs to advertise on VS because the ads 'require moderation' that other ads do not (which I'm unconvinced about - I suspect if I tried to stick an ad in the gardening section it would be 'moderated' pretty damn fast) and now it appears that they're reselling space which somebody else has already paid for to secure for themselves?
Unbelievable.
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I can't help with any of this but I'll add that if I was paying top dollar for advertising and this was coming up over my ad I would be incandescent even if it was happening to everybody else's ads as well.
We've been assured that sex workers have to pay not just extra, but sky high costs to advertise on VS because the ads 'require moderation' that other ads do not (which I'm unconvinced about - I suspect if I tried to stick an ad in the gardening section it would be 'moderated' pretty damn fast) and now it appears that they're reselling space which somebody else has already paid for to secure for themselves?
Unbelievable.
Well said - they just appear to be fleecing us, which is especially frustrating given that a). many clients don't trust anyone advertising on VS anyway, and b). whenever I've tried it I've got nothing but window lickers!
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Well said - they just appear to be fleecing us, which is especially frustrating given that a). many clients don't trust anyone advertising on VS anyway, and b). whenever I've tried it I've got nothing but window lickers!
I do get quite a bit of interest from it, and have learned to 'use' it in a way which sort of works for me.
They are taking the P with the adverts, and they still cannot update their geodatabase to bring me into a post 1975 area. As a result I have to pretend I'm somewhere else to get anywhere near, and that somewhere else is not a particularly desirable place. I'm not snobby but some potential customers are a bit wary, and it can come across as a bit strange when I am at a postcode, then explain that I'm actually in a different town.
I've also tried to get a better deal for a longer placed ad, but they are only interested in those who will pay for the extra, very expensive features. Not bog standard customers. For that reason I target my adverts to specific times.
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When you visit the adult section on Vivastreet, one singular pop-up appears for an affiliated adult site.
Once you click off of this, it doesn't appear again so it won't be affecting anyone's adverts.
We can't and don't want to advertise adult material elsewhere on the site which is why it's not in other categories.
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When you visit the adult section on Vivastreet, one singular pop-up appears for an affiliated adult site.
Once you click off of this, it doesn't appear again so it won't be affecting anyone's adverts.
We can't and don't want to advertise adult material elsewhere on the site which is why it's not in other categories.
That isnt true, when I click on my ad the ad comes up
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When you visit the adult section on Vivastreet, one singular pop-up appears for an affiliated adult site.
Once you click off of this, it doesn't appear again so it won't be affecting anyone's adverts.
We can't and don't want to advertise adult material elsewhere on the site which is why it's not in other categories.
But it covers the whole screen on a desktop machine, so the viewer is already distracted.
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But it covers the whole screen on a desktop machine, so the viewer is already distracted.
Exactly the one this morning told them don't book escorts look at our prices !!!! It is bang out of order
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So basically we are paying massive amounts of money for VS to earn even more by diverting custom from our adverts, if we stop advertising, where will VS place these most likely click per pay adverts ?
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I can't help with any of this but I'll add that if I was paying top dollar for advertising and this was coming up over my ad I would be incandescent even if it was happening to everybody else's ads as well.
We've been assured that sex workers have to pay not just extra, but sky high costs to advertise on VS because the ads 'require moderation' that other ads do not (which I'm unconvinced about - I suspect if I tried to stick an ad in the gardening section it would be 'moderated' pretty damn fast) and now it appears that they're reselling space which somebody else has already paid for to secure for themselves?
Unbelievable.
Its a step too far and totally disgraceful.
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Viva are looking it from a business side, it doesn't prevent me from getting business. I just click off of it. It looks like viva need to update thier terms and conditions.
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I've taken VS this week, paid ?67 for the week and I've had one quickie from it. I've had over 60 calls and the other 59 have been a parade of time wasters, people going "yeah baby whats ur postcode" and bareback seekers. Fucking ridiculous. This is the last time I'll ever spend money on this site.
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Viva are looking it from a business side, it doesn't prevent me from getting business. I just click off of it. It looks like viva need to update thier terms and conditions.
Do you do webcam too ?
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Do you do webcam too ?
It happens alot on my escort advert there I never got around to webcamming though. I asked a client today though if he seen any ads over mine ie phone chat etc. He didn't maybe occassionly this hapens.
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when will you lower your price and make it possible to pay by day ? Cause I'm sticking with backpage for now ... you require way too much verification and moderation + you're expensive
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That isnt true, when I click on my ad the ad comes up
It appears when you first enter the Escort & Massage category, so if you are clicking on your advert directly, this would be why. However, the pop-up will only appear once per session.
when will you lower your price and make it possible to pay by day ? Cause I'm sticking with backpage for now ... you require way too much verification and moderation + you're expensive
I'm sorry, Lyrhaa. I don't think that daily payments will be an option in the future, however you may be able to get cheaper rates by paying monthly. We have some plans to make the moderation process much quicker over the next month or so - watch this space!
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It appears when you first enter the Escort & Massage category, so if you are clicking on your advert directly, this would be why. However, the pop-up will only appear once per session.
I'm sorry, Lyrhaa. I don't think that daily payments will be an option in the future, however you may be able to get cheaper rates by paying monthly. We have some plans to make the moderation process much quicker over the next month or so - watch this space!
I can confirm it happened when I clicked view ad (MY AD) Why should it appear ? on my paid for ad at all ? I don't do phone chat, so why are you promoting it on my paid for advert ? Do you even realise your encouraging phone chat perverts to call us which has been an ongoing gripe with vivastreet advertising, also a reason why many girls dont advertise on there anymore ? If BMW paid for an ad on your site, would you stick a KAWASAKI ad on top of it (because its the motor industry)? No, because you know BMW wouldnt allow it. Our ads are expensive are you going to stop putting adverts on top of them ? or are we going to have to migrate to BACKPAGE and other advertising sites and leave you with nowhere to stick your phone chat and webcam adverts apart from by themselves ?
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I can confirm it happened when I clicked view ad (MY AD) Why should it appear ? on my paid for ad at all ? I don't do phone chat, so why are you promoting it on my paid for advert ? Do you even realise your encouraging phone chat perverts to call us which has been an ongoing gripe with vivastreet advertising, also a reason why many girls dont advertise on there anymore ? If BMW paid for an ad on your site, would you stick a KAWASAKI ad on top of it (because its the motor industry)? No, because you know BMW wouldnt allow it. Our ads are expensive are you going to stop putting adverts on top of them ? or are we going to have to migrate to BACKPAGE and other advertising sites and leave you with nowhere to stick your phone chat and webcam adverts apart from by themselves ?
I'll describe what I get;
When I go onto the Escorts section of VS I get a full page window over the top of the ads directing the person onto some sort of other 'contact' site.
Once I've removed this when I click onto any Escort advert there's a banner ad to the side of the Escort details which advertises phone chat. This appears on every Escort's profile/details page.
The banner is linked to a mature chat website page.
VS what have you got to say about that then?
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Pre 2012 an escort friend used to use only AW and VS she did really well out of VS and happily paid her ?40 a month she had a break and come back recently and placed an ad with VS and as well as being more expensive with payable add ons it was a nightmare of tossers phoning and no genuine punters at all.
VS is now very expensive and IMO a total waste of money.
Like every other escort advertiser they've gotten busier and GREEDIER and the more they charge more their customer service goes in the bin and you are no longer important to them.
A couple of years ago I got the offer of a months free advertising which came with all the bells and whistles which according to VS would have cost me hundreds for the month but I thought why not as its free..
All I got were idiots constantly phoning and blocking my phone from more genuine callers and my regulars.
I would NEVER advertise with VS again even if it was free, I've also seen on forums VS has a bad reputation for bait and switch etc.
Overpriced, rubbish and not fit for purpose IMO
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I'll describe what I get;
When I go onto the Escorts section of VS I get a full page window over the top of the ads directing the person onto some sort of other 'contact' site.
Once I've removed this when I click onto any Escort advert there's a banner ad to the side of the Escort details which advertises phone chat. This appears on every Escort's profile/details page.
The banner is linked to a mature chat website page.
Thats what I am getting now, but it isn't what I got on Tuesday when I posted about it, it was directly on top of my ad. But yes this is exactly the same as what has happened yesterday and today
VS what have you got to say about that then?
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Sorry above post was meant to have my reply on it, yes that's what I'm getting today and yesterday but the day I posted about it it was when I clicked on my actual ad, the ad came up.
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Pre 2012 an escort friend used to use only AW and VS she did really well out of VS and happily paid her ?40 a month she had a break and come back recently and placed an ad with VS and as well as being more expensive with payable add ons it was a nightmare of tossers phoning and no genuine punters at all.
VS is now very expensive and IMO a total waste of money.
Like every other escort advertiser they've gotten busier and GREEDIER and the more they charge more their customer service goes in the bin and you are no longer important to them.
A couple of years ago I got the offer of a months free advertising which came with all the bells and whistles which according to VS would have cost me hundreds for the month but I thought why not as its free..
All I got were idiots constantly phoning and blocking my phone from more genuine callers and my regulars.
I would NEVER advertise with VS again even if it was free, I've also seen on forums VS has a bad reputation for bait and switch etc.
Overpriced, rubbish and not fit for purpose IMO
You are so right, this is my final advert with them, you do get masses of calls from absolute time wasters, they do clog up your line preventing genuine interested real life clients from getting through and they also actually spoli my mood and make me have a terrible phone manner. I am not bothering with them anymore, they don't even have the decency to take on board that they are encouraging phone pests or diverting custom away from us, its no way at all to treat customers who pay a lot for not that much in return.
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Iv never had a problem with viva untill today!! im on tour tomorrow for 1 day only, I placed my add this morn and its still not live! Called them half hour ago and theres a message saying they have closed their phone lines early ::) Annoyed isnt the word
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I only have two issues with Viva:
- the repost time on my ad keeps shifting forward, so if I bump it at 3pm, within 3 days it starts bumping at 7pm! This isnt the multi repost, its the ?9.99 x2 repost (and I dont see why I should pay ?20 more per week when the basic feature is more then enough for me - when it actually functions as it should...)
- Ive just gone to my ad and all my pics have been removed! No email or notification why and this has happened a few times in the past month. I usually get emailed stating that a/1 pic have been removed but I didnt get anything this time and they have removed every single pic..... :FF
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Can someone please tell me why I am not able to place the link to my website using my iPad or iphone
I was told today it can only be done using a laptop which is f..... Ridiculous
It used to be the case that you could add the link via the add on your phone / laptop
Not to mention that I have been charged for a non existent link and was told they can't add it to my add I need to do it via my lap top which I don't randomly carry around with me
So I have a add with no website link that I am paying for but I can't add it
I mean Who carrys a bloody laptop with them in this day and age
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Iv never had a problem with viva untill today!! im on tour tomorrow for 1 day only, I placed my add this morn and its still not live! Called them half hour ago and theres a message saying they have closed their phone lines early ::) Annoyed isnt the word
I'm sorry to hear that you had trouble getting through to us wishlist. I've double checked and our lines were definitely open until 7pm on the day you called, so I'm not sure why you heard that message. Please don't hesitate to call us earlier if your advert hasn't yet been approved.
I only have two issues with Viva:
- the repost time on my ad keeps shifting forward, so if I bump it at 3pm, within 3 days it starts bumping at 7pm! This isnt the multi repost, its the ?9.99 x2 repost (and I dont see why I should pay ?20 more per week when the basic feature is more then enough for me - when it actually functions as it should...)
- Ive just gone to my ad and all my pics have been removed! No email or notification why and this has happened a few times in the past month. I usually get emailed stating that a/1 pic have been removed but I didnt get anything this time and they have removed every single pic..... :FF
Would you be able to PM me your details, Gracious, so I can take a deeper look into what has happened for you?
Can someone please tell me why I am not able to place the link to my website using my iPad or iphone
I was told today it can only be done using a laptop which is f..... Ridiculous
It used to be the case that you could add the link via the add on your phone / laptop
Not to mention that I have been charged for a non existent link and was told they can't add it to my add I need to do it via my lap top which I don't randomly carry around with me
So I have a add with no website link that I am paying for but I can't add it
I mean Who carrys a bloody laptop with them in this day and age
I'm sorry to hear you have been having trouble adding your link to your advert ParisB. You certainly should be able to modify your advert from any device. Would you be able to PM me your details also so I can take a deeper look and contact you with a resolution?
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Would you be able to PM me your details, Gracious, so I can take a deeper look into what has happened for you?
User 'Vivastreet' can not receive personal messages
::)
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I only have two issues with Viva:
- the repost time on my ad keeps shifting forward, so if I bump it at 3pm, within 3 days it starts bumping at 7pm! This isnt the multi repost, its the ?9.99 x2 repost (and I dont see why I should pay ?20 more per week when the basic feature is more then enough for me - when it actually functions as it should...)
- Ive just gone to my ad and all my pics have been removed! No email or notification why and this has happened a few times in the past month. I usually get emailed stating that a/1 pic have been removed but I didnt get anything this time and they have removed every single pic..... :FF
I didnt reaise you could time the repost, what happens if all the advertisers want the same time /
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I didnt reaise you could time the repost, what happens if all the advertisers want the same time /
That would never happen because we all work different times of the day so we would all want our ads reposted at different times (ideally at the time we are available from or just before). With the 9.99 pound repost, its supposed to repost at the time you pay for it: so if you purchase it at 9am on a Monday, it should repost at 9am and 9pm every day for 7 days, but thats not the case - by Wed/Thurs its reposting at 12pm/12am!! I was on the phone with Viva today for 50 mins and one person is telling me its based on the time you pay for the repost feature yet Finny emailed me saying its based on the time my ad is published.....
Not only that, but over the past week Ive gone to my ad and all my pics have been removed. It took them 25 mins in the phone conversation to sort it out (my pics appear in the listing but when you click on my ad theres no pics whatsoever) and again, no one can tell me why this is happening to my ad even though I know (and the person I spoke with confirmed) that my pics do not breach their T and C. Its now resulted me in having to have a second ad and considering shutting down my profile which is a shame because I actually do better on VS then I do on AW....
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User 'Vivastreet' can not receive personal messages
::)
Sorry Gracious, I didn't know that that had been disabled.
Please email us with the details at: saafe@vivastreet.co.uk :)
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I think viva are trying to accommodate everyone at the same time in the name of business. I'll need to ask a client again if he sees any thing as he didn't before.
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My advert was automatically renewed! I definitely didn't tick any box asking for that. I only work a week at a time, then take time off so the advert is useless (especially as I tour and won't be returing to that town anytime soon.)
It was only ?9.99 but I'm annoyed. I deleted the advert (I used to keep them and repost them if I revisited an area) so it's no longer live. Then I went through and checked out what happens when you place an advert - thinking perhaps there was a box to tick if you did NOT want to renew it (sort of like their sneaky "protect your phone number" option.) No, it's not an opt-out thing. That said, the final payment page where one ticks that box is new. I don't know what it looked like when I posted the advert and paid two weeks ago.
Everyone should be careful that they haven't ticked that box!
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How do you email Vivastreet on a Sunday please? X
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How do you email Vivastreet on a Sunday please? X
Not sure I understand? I guess they might not reply until Monday though, or do they claim 24/7 client support?
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Not sure I understand? I guess they might not reply until Monday though, or do they claim 24/7 client support?
Yes just email, if they reply they reply. My experience is they are mostly 'office hours' up until 7 or 8pm on weekdays.
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How do you email Vivastreet on a Sunday please? X
You'll get their annoying autoreply. They do moderate our adverts on Sundays but I'm not sure they deal with emails. I had a huge problem 3 weeks ago on a Sunday, their phone line is off so I spent my day sending emails and getting their autoreply...:(
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My advert was automatically renewed! I definitely didn't tick any box asking for that. I only work a week at a time, then take time off so the advert is useless (especially as I tour and won't be returing to that town anytime soon.)
It was only ?9.99 but I'm annoyed. I deleted the advert (I used to keep them and repost them if I revisited an area) so it's no longer live. Then I went through and checked out what happens when you place an advert - thinking perhaps there was a box to tick if you did NOT want to renew it (sort of like their sneaky "protect your phone number" option.) No, it's not an opt-out thing. That said, the final payment page where one ticks that box is new. I don't know what it looked like when I posted the advert and paid two weeks ago.
Everyone should be careful that they haven't ticked that box!
The same happened to me this week, I never auto renew, perhaps I accidentally turned it on I don't know. I've had to add the ?2.99 website link to the renewal of course, gives me better chance someone will read it.
I use VS when I don't have many advance bookings, this week I'm already just about booked up in advance, so don't need it.
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How do you email Vivastreet on a Sunday please? X
Please see our customer service opening times below:
Email: team-uk@vivastreet.com (Open: 8am-6pm Monday - Friday, 10am-7pm Sat - Sun)
Phone: 0203 695 8755. (Open 8am-7pm Monday - Friday)
We endeavour to get back to all customers within 24 hours, although we're usually much quicker.
My advert was automatically renewed! I definitely didn't tick any box asking for that. I only work a week at a time, then take time off so the advert is useless (especially as I tour and won't be returing to that town anytime soon.)
Everyone should be careful that they haven't ticked that box!
If you have noticed anything peculiar with your payments, please do not hesitate to contact us. We'll be able to investigate this with a few pieces of information that you give us over the phone/email and see if there have been any technical problems.
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I have been busy with work and I hope to call tomorrow... My advert has been DELETED but I have still been billed again!
I hope to get the time to call tomorrow.
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Wow I'm so glad I read this thread! I was just about to post an advert with them but there is no way I am paying all that money for a very expensive ad, just for them to advertise someone else's service on the space that I would be paying for. I get enough timewasters and perverts as it is and this looks like it would increase those tenfold. It's a shame as vivastreet dominate the google rankings in my area but there's no way I will do business with them unless they change things.
Does anyone get much business from them anyway? Or is it just more hassle than it's worth?
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Wow I'm so glad I read this thread! I was just about to post an advert with them but there is no way I am paying all that money for a very expensive ad, just for them to advertise someone else's service on the space that I would be paying for. I get enough timewasters and perverts as it is and this looks like it would increase those tenfold. It's a shame as vivastreet dominate the google rankings in my area but there's no way I will do business with them unless they change things.
Does anyone get much business from them anyway? Or is it just more hassle than it's worth?
I had a free bells and whistles offer off them for a month but it was a nightmare my phone rang off the hook but I didn't come across one decent punter from it, it just tied up my phone and pissed me off with the amount of idiots calling me...never again. My friend used to do well from it years ago but has since refused to use them after they raised their price from the flat ?40 a month they used to charge to god knows how much now. So my experience is I'd never use them but I guess it must work for some.
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I had a free bells and whistles offer off them for a month but it was a nightmare my phone rang off the hook but I didn't come across one decent punter from it, it just tied up my phone and pissed me off with the amount of idiots calling me...never again. My friend used to do well from it years ago but has since refused to use them after they raised their price from the flat ?40 a month they used to charge to god knows how much now. So my experience is I'd never use them but I guess it must work for some.
Thank you Helen, I've had a long run of timewasters lately and it's left me in quite a crisis financially. I was hoping that vivastreet might be the answer but if it's only going to increase these kind of calls then I would rather not for my own sanity. I've had a look at the profiles and it doesn't seem to list the specific services and I am unable to find the specific breakdown of costs but know that they are significantly high. Back to the drawing board it is then. :FF
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With their recent actions such as removing the ability to change postcode, I think Viva are throwing their business towards agencies rather than indies.
I have a friend who does very well with Viva (although she also finds them frustrating beyond belief to work with) however she works late nights/small hours and from my experience advertising with them, that was when my phone rang. I only work days and early evenings so it's definitely not for me.
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With their recent actions such as removing the ability to change postcode, I think Viva are throwing their business towards agencies rather than indies.
I have a friend who does very well with Viva (although she also finds them frustrating beyond belief to work with) however she works late nights/small hours and from my experience advertising with them, that was when my phone rang. I only work days and early evenings so it's definitely not for me.
Their latest trick is to cover the screen with an advert for a Sugarbabies (no Escorts allowed) website.
Unbelievable and completely disrespectful to us as paying advertisers.
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I must say im essex and i got two bookings today off viva. However i advertised on there on friday for ipswich suffolk and got nothing but TWS.
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I have been busy with work and I hope to call tomorrow... My advert has been DELETED but I have still been billed again!
I hope to get the time to call tomorrow.
@DaisyDuck I hope our CS team has assisted you with the issue. It is always better to give us a call first, we are always ready to answer to your queries.
Thank you Helen, I've had a long run of timewasters lately and it's left me in quite a crisis financially. I was hoping that vivastreet might be the answer but if it's only going to increase these kind of calls then I would rather not for my own sanity. I've had a look at the profiles and it doesn't seem to list the specific services and I am unable to find the specific breakdown of costs but know that they are significantly high. Back to the drawing board it is then. :FF
@Leicesterlass The prices vary depending on the region and category you will publish in, therefore, if you want to find the right price for your ad all you have to do is select "Post an ad" at the top of the page and fill in the category, postcode and type of customer ("You are" line). At the bottom of the page you will see the price for the standard advert and the panel with the option prices. I hope this has been helpful.
Regards,
Vivastreet Team
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Am trying to change my location and it's just saying bad gateway. Have emailed and nobody is replying. Is anybody else having issues today? It's so annoying when a problem happens at the weekend and you can't call.
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I updated my ad on viva today paying for the monthly package. I paid ?350 and where the heck is my multi repost. This is horrendous you would think that they would get it right. So where is my compensation?.
Viva made the error I didn't all viva got was my hard earned cash. I stuck to my side of the deal.
Ill be phoning Kate tomorrow to sort this out because I am not going to let this rest.
This is so out of order what are they playing at?.
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MD. Vivastreet will give you extra days to make up for it. It's best to call. They will be open today. X
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I updated my ad on viva today paying for the monthly package. I paid ?350 and where the heck is my multi repost. This is horrendous you would think that they would get it right. So where is my compensation?.
Viva made the error I didn't all viva got was my hard earned cash. I stuck to my side of the deal.
Ill be phoning Kate tomorrow to sort this out because I am not going to let this rest.
This is so out of order what are they playing at?.
350 pounds? :o
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MD. Vivastreet will give you extra days to make up for it. It's best to call. They will be open today. X
Thank you all I am asking for is them to give me 24 hours plus 12 hours back for loss of exposure. I dont get the multi repost otion not to get it lol. She isnt in until 11am I was told yesterday..
So need to wait and my phone is quiet thanks viva street. You would think they wouldn't make any errors with the amount of experience lol.
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350 pounds? :o
Yes it is about the principle for me.
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Sorted now thanks.
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?350? Wow :o
A few years ago my friend used to pay VS ?40 a month and I think an extra ?10 to lift her profile to the top twice a day.
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I must say i only use the weekly option of 9.99 when ive got a few days free in the week xx
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I must say i only use the weekly option of 9.99 when ive got a few days free in the week xx
In certain places that works absolutely fine. X
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This financial year Ive been doing really well on Viva - I also advertise on AW but Ive been getting much more work from VS
which is shocking!
It can get very expensive to advertise with them if you select the optional upgrades, but if they are bringing you enough paying clients then that should easily cover your outgoings. I spend on average ?30-?40/week.
Its a shame that they cant improve on their customer service side or respond in a timely manner, but I now have a specific person I speak with if/when I need to call - he speaks good English (I find that most of the office staff dont which can get very frustrating) & is very quick and efficient when dealing with my issue (and I have had quite a few issues with them but I only stick with them as they are the most lucrative site for me otherwise I wouldnt!)
Leicesterlass, every site is going to be different for us on different websites and that can vary from location, services provided etc. My best advise to you is to trial it for a month & see whether it works for you or not - at least that way you can get a true idea whether its a good site for you or not. The cheapest option is ?5.99/week but thats just for posting your ad online only
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I only do the cheap options No way on earth would I pay ?350 for advertising
I have found that guys search it all any way
I now use a android phone with an auto response on it it filters out all the Timewaster's as the ones that text back have all been pretty genuine & really nice clients
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Thank you to everyone who has replied to me. I will give it some more thought. Aw is barely bringing in any work at the min and just pulled the Friday ad due to the crazy amount of timewasters. The auto response sounds like a good idea, do you then direct them to your usual phone Paris?
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I do really well with Vivastreet but it didn't work in Wales. Will be interesting to find out what it's like in Stafford and London.
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Something seems to have changed. If you change location and make a mistake you don't need to wait for moderation to change it again.
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Something seems to have changed. If you change location and make a mistake you don't need to wait for moderation to change it again.
Yeah they changed this two days ago! No more having to wait hours on end now for our profiles to be modified and approved
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Yeah they changed this two days ago! No more having to wait hours on end now for our profiles to be modified and approved
Think you still wait for the change.
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I spoke with my 'contact' and he told me that you no longer have to wait, but Ive just tried to change my main pic and got this:
The modifications you made have been refused.
The modifications you have made to your advert have been refused and therefore your new advert cannot be published.
Rest assured, the previous version of your advert will remain live on the website.
Please try and modify your advert again, ensuring that the below conditions are met:
The ad must conform to the rules of the adverts category and more generally to the rules of the site.
Your ad description must be complete and accurate.
Prices are entered within the correct fields.
All information required by law - depending on the category chosen - should be included.
The price of the item/service being sold must be clear and coherent.
The same ad cannot be posted several times on the site.
The uploaded photos must correspond to the proposed advert offering.
For more information on posting rules, please read our terms of use.
Do you get the same message too LOTM? Im not even uploading a new pic - I have several on my page and I tried changing the main pic! Pfffff
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Not on this occasion but I had that last month and to make it more frustration it happened on a weekend. I never have issues when my contact is on though.
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I was unable to post an advert. I got a message very similar to the one above.
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Anyone having problems posting an advert today? CAlled them twice, it keeps being deleted they told me to take out the word "sensual" ffsake. :FF
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I literally copied and pasted the text from my last advert.
I have read the rules... We can't allude to prostitution? WTF?
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There is a way around this, keep it sweet and simple wording and photos.
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Anyone having problems posting an advert today? CAlled them twice, it keeps being deleted they told me to take out the word "sensual" ffsake. :FF
I feel your pain girl. Same shit happened to me.
They made my ad inactive on two different occasions - first time was because I had the word "rimming" and the second time I had the word "quickies" :FF I can understand about rimming, but quickies ??? And 'sensual' is just retarded!
I sent them a very long email basically stating that Ive had the word on my ad for MONTHS with no prior issues until that day - but more importantly their posting rules does not state that this is forbidden: vivastreet.co.uk/s/legal
If they were not bringing me as much clients as they currently do I would of sacked them off months ago ::)
[link edited to make non-clickable - do not post these here]
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They are still better than Adultwork.
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Ditto LOTM, but theres a few girls I know who havent done well on VS and I think thats prolly down to where they are in the UK
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VS are really trying my patience today :FF :FF :FF
So for some unbeknown reason my modifications (where Im only trying to change my main pic) is being refused. Called HO and spoke to my 'contact' and he cant explain either >:( Even when I go to 'modify' then 'publish my ad' (making no modifications whatsoever), I get the same refusal message!!!!! What a joke!!
He then tells me that close ups or pics in panties and a bra are no longer allowed. Well, (excuse my French) but that really makes no fucking sense!!! I said to him, not only is my main pic (thats currently live on your site which I cant modify) is a close up but what type of pics do VS expect us to post in the escorts section? Us in jeans and a jumper? He laughed...
They seriously need to do what AW do and have a link on their website clearly stating what types of pics (and words) are permitted/forbidden. My contact keeps telling me that the system auto responds to the info given and accepts/refuses automatically, but someone has programmed that system havent they? Its absolute bs in my eyes...
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Why can't they just let us all be dirty. Because we are prostitutes for fuck sake lol.
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They are still better than Adultwork.
It works well in certain areas not all. This is why I don't mind paying ?350 for a package deal. Rather than ?800 a month.
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VS are really trying my patience today :FF :FF :FF
So for some unbeknown reason my modifications (where Im only trying to change my main pic) is being refused. Called HO and spoke to my 'contact' and he cant explain either >:( Even when I go to 'modify' then 'publish my ad' (making no modifications whatsoever), I get the same refusal message!!!!! What a joke!!
He then tells me that close ups or pics in panties and a bra are no longer allowed. Well, (excuse my French) but that really makes no fucking sense!!! I said to him, not only is my main pic (thats currently live on your site which I cant modify) is a close up but what type of pics do VS expect us to post in the escorts section? Us in jeans and a jumper? He laughed...
They seriously need to do what AW do and have a link on their website clearly stating what types of pics (and words) are permitted/forbidden. My contact keeps telling me that the system auto responds to the info given and accepts/refuses automatically, but someone has programmed that system havent they? Its absolute bs in my eyes...
Keep it sexy and simple for them to leave the ads alone it works for me after having them on my case several times. They must have a program installed that discards ads with certain words. Like we can get on apps or on the latest phones. Saves the work.
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Keep it sexy and simple for them to leave the ads alone
it keeps being deleted they told me to take out the word "sensual"
close ups or pics in panties and a bra are no longer allowed
Please explain what you mean by "keeping it simple" MD
::)
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Why can't they just let us all be dirty. Because we are prostitutes for fuck sake lol.
I know right?! ::)
We are sex workers ffs! We post pics to lure men in & get them horny so they'll pick up the phone and make a booking. If VS dont want below the waist or tits out (which I dont do on any of my ads anyways) thats fine but I honestly dont understand the issue with words like 'sensual' or 'quickie', let alone now putting a restriction on me in my bra and knickers!
Im all for keeping within the rules but lets face it; some of these rules are batshit. If we can no longer post pics in knickers and a bra or close ups then what the fuck can we post? Pics of our feet or hands? Oh wait, thats a close up so that wont be allowed.... :FF
My frustration more then anything is that I can never seem to get a simple answer/resolution to my issue and they keep changing the rules when there is nowhere on their site that clearly states what is and isnt permitted... Grrrrrrr
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Really frustrated with VivaStreet as well. Sent several emails because their system won't accept my pics even those where I'm fully clothed. I keep getting replies that I need to keep trying but nothing happens. They really need a better competition as I'm paying for these ads but am unhappy.
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Really frustrated with VivaStreet as well. Sent several emails because their system won't accept my pics even those where I'm fully clothed. I keep getting replies that I need to keep trying but nothing happens. They really need a better competition as I'm paying for these ads but am unhappy.
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Please explain what you mean by "keeping it simple" MD
::)
I have got nice photos fully dressed but looking sexy type thing. The only nude is my cleverage. When you have a video on there it makes all the difference a little nude is allowed.
I be careful when I modify my profile and Kate is prompt at correcting it as I get a package deal from her. She is better being English to understand me properly.
The wording I use not too erotic words. They can hear more from me when they phone about my service. This has worked for me for years.
Using normal words works best viva I think won't allow what AW let us get away with wording.
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I get the impression that the management at VS keep flip-flopping in their attitude towards sex work, perhaps due to the issues the likes of Craigslist and BackPage have had? They know there's a market there, but they don't know if they want it, or to what extent. So, they do stuff like introduce verification, but then make the wording of ads just stupid - and charge a lot for SWs to advertise with them.
I'm never going to be AdultWork's no.1 fan, but at least it's a dedicated sex work site, and you can be as explicit as you like, see feedback, how long someone has been active etc.
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Really frustrated with VivaStreet as well. Sent several emails because their system won't accept my pics even those where I'm fully clothed. I keep getting replies that I need to keep trying but nothing happens. They really need a better competition as I'm paying for these ads but am unhappy.
Its kinda refreshing to see that Im not the only one having issues with this new bs system!
I have got nice photos fully dressed but looking sexy type thing. The only nude is my cleverage. When you have a video on there it makes all the difference a little nude is allowed.
I be careful when I modify my profile and Kate is prompt at correcting it as I get a package deal from her. She is better being English to understand me properly.
The wording I use not too erotic words. They can hear more from me when they phone about my service. This has worked for me for years.
Using normal words works best viva I think won't allow what AW let us get away with wording.
You seem to be missing my point.
My ad is filled with pics of me fully clothed (and a few close ups of my ass and cleavage - no bra & panty pics) and Ive removed all the "erotic" words from my ad (months ago, way back in Jan). My ad is currently live but they wont let me change my main pic to another one thats already on my ad. Even when I go to 'modify' then 'publish my ad' making 0 modifications I still get a message saying that its refused moderation!!
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Its kinda refreshing to see that Im not the only one having issues with this new bs system!
You seem to be missing my point.
My ad is filled with pics of me fully clothed (and a few close ups of my ass and cleavage - no bra & panty pics) and Ive removed all the "erotic" words from my ad (months ago, way back in Jan). My ad is currently live but they wont let me change my main pic to another one thats already on my ad. Even when I go to 'modify' then 'publish my ad' making 0 modifications I still get a message saying that its refused moderation!!
If it was me phone them until it was resolved. If so try a different one is all I can think of. That way you will see if it is that photo or them all not being able to move about.
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What I don't get is that some really graphic photos are allowed lol.
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I had my prices written out, which is apparently now a no no. I have skipped vivastreet for this tour. I was going to try and make a "butter wouldn't melt" version for the next tour but as I'm changing location a lot I'm not sure if it's worth the trouble. My photos are already vanilla and I have a website... The phone number I put on there is set to silent and has an auto response app sending them to my website. This works for weeding out numpties and I can be as explicit as I like. But I suspect they're just buggy and rejecting everything.
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At the moment I have been doing their basic minimum weekly ad at a cost to me of ?5.99.
I have had no problems the past few weeks amending the occasional digit, taking out a comma etc. Now they say they have changed their moderators and their terms and conditions are changed.
I didn't get anywhere on the 'phone with them. They are quite happy to continue to advertise my ad but I cannot make any amendments.
Is there anybody else who has had the issue in the past few days?
Also I am not sure what terms and conditions have changed.
If I cannot make amendments a few times a day it isn't worth continuing the ad as I will just be at the bottom of the list of adverts.
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It seems that a few of you are having some issues with the new moderation process which isn't great! :( OK so our new process will allow instant publication which is what has been needed for quite sometime, unfortunately with this change we are bound to hit some bumps in the road so the basics:
The description cannot contain anything too sexually explicit, the system also doesn't currently like rates in the description (we are trying to fix that) in regards to the pictures which is what I can see is frustrating some of you we have found that if the image is too zoomed in the system will automatically refuse so please try to zoom out and upload. If after this the image is still refused unfortunately, it is a case of the system is not accepting and we are unable to override :(
However, what could be useful is if you wouldn't mind sending us the image to team-uk@vivastreet.com referencing SAAFE in the email so we can use this as an example of what the system should be accepting and hopefully tweak in the very near future. If anyone has been having issues with images please do contact us directly so we can look into and test - with anything new we implement we always try to adjust when it goes a little bit wrong!
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It seems that a few of you are having some issues with the new moderation process which isn't great! :( OK so our new process will allow instant publication which is what has been needed for quite sometime, unfortunately with this change we are bound to hit some bumps in the road so the basics:
The description cannot contain anything too sexually explicit, the system also doesn't currently like rates in the description (we are trying to fix that) in regards to the pictures which is what I can see is frustrating some of you we have found that if the image is too zoomed in the system will automatically refuse so please try to zoom out and upload. If after this the image is still refused unfortunately, it is a case of the system is not accepting and we are unable to override :(
However, what could be useful is if you wouldn't mind sending us the image to team-uk@vivastreet.com referencing SAAFE in the email so we can use this as an example of what the system should be accepting and hopefully tweak in the very near future. If anyone has been having issues with images please do contact us directly so we can look into and test - with anything new we implement we always try to adjust when it goes a little bit wrong!
I was going to repost my advert this Sunday. I will be away from home that day, with no option or time to start changing photos or contacting customer service.
How can I be confident that I can do this?
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I was going to repost my advert this Sunday. I will be away from home that day, with no option or time to start changing photos or contacting customer service.
How can I be confident that I can do this?
You can't unfortunately but they will give you an extra day as compensation if you lose that day.
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Just sat and wasted almost an hour of my life trying to put my ad up decided to fuck it off an not bother before i launch my laptop out the window viva street you just lost my custom for this tour I can't see me being bothered to fuck about with the ad in future either does bring in a couple extra clients but trying to put the ad up in the first place is a drain on my patience and sanity which is worth more than 240 quid >:(
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The description cannot contain anything too sexually explicit, the system also doesn't currently like rates in the description (we are trying to fix that) in regards to the pictures which is what I can see is frustrating some of you we have found that if the image is too zoomed in the system will automatically refuse so please try to zoom out and upload. If after this the image is still refused unfortunately, it is a case of the system is not accepting and we are unable to override :(
I have my rates in my description but my 'contact' in your office never mentioned this to me.
Why is there nowhere on your website which state these new changes? Why is it too much for VS to have a clear list of dos and donts?
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It just sounds to me like Vivastreet isn't very escort friendly at the moment and needs to improve its new arrangements.
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I was going to repost my advert this Sunday. I will be away from home that day, with no option or time to start changing photos or contacting customer service.
How can I be confident that I can do this?
Hello Mirror ;D,
I would try to make a slight change to my ad so I can put it through the publishing system and see if it gets approved. This way I can make sure my ad definitely goes live on Sunday!
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It just sounds to me like Vivastreet isn't very escort friendly at the moment and needs to improve its new arrangements.
^
::) ::) ::)
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Hello Mirror ;D,
I would try to make a slight change to my ad so I can put it through the publishing system and see if it gets approved. This way I can make sure my ad definitely goes live on Sunday!
Did you miss my Q?
Why is there nowhere on your website which state these new changes? Why is it too much for VS to have a clear list of dos and donts?
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Did you miss my Q?
Hello Gracious,
I am sorry to be hearing that you cannot locate a run down of our rules when posting an ad.
Please take a quick look at our Terms and Conditions, where you can locate the 'do's and don't' of publishing an ad on Vivastreet for each category - http://www.vivastreet.co.uk/s/legal
This is what we base our posting rules on, so it should help you in getting your ad successfully published on the website!
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Hello Gracious,
I am sorry to be hearing that you cannot locate a run down of our rules when posting an ad.
Please take a quick look at our Terms and Conditions, where you can locate the 'do's and don't' of publishing an ad on Vivastreet for each category - http://www.vivastreet.co.uk/s/legal
This is what we base our posting rules on, so it should help you in getting your ad successfully published on the website!
Escorts and Massages:
The following are prohibited to be advertised with specific reference to the Escorts and Massages category:
Offering services that give a sense of prostitution, human trafficking or any other type of illegal sex work.
We do not allow use of sexual toys to be demonstrated.
We do not allow more than 1 girl in an image unless it's a duo service.
Ads that contain images of full nudity and sexual or suggestive positions
Gay Escorts need to include a picture
No where does it mention words (like 'sensual') or rates in our description being forbidden, uploading pics in a bra and panties are no longer allowed etc. If you update the rules then surely this section should also be updated too? (and this is the point Im alluding to!)
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Hello Mirror ;D,
I would try to make a slight change to my ad so I can put it through the publishing system and see if it gets approved. This way I can make sure my ad definitely goes live on Sunday!
My ad isn't currently live.
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My ad isn't currently live.
Not surprised to hear that. My ad expires tomorrow so Im not looking forward to all the hassle Im sure Im about to face!
Has anyone else noticed that there arent as many ads up as there usually is? In my area, the featured ads are usually on the first and second page but now its only filled up half of the first page!
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Not surprised to hear that. My ad expires tomorrow so Im not looking forward to all the hassle Im sure Im about to face!
Has anyone else noticed that there arent as many ads up as there usually is? In my area, the featured ads are usually on the first and second page but now its only filled up half of the first page!
It's not live because I don't want it active this week, I put it up when I want extra business/enquiries. I'm fine this week, and thought I'd just log in quickly on Sunday and renew the same one I had up a few weeks ago.
Sounds like it could cause me a bit of hassle, and I'm tempted to save the ?12.98 it costs for basic ad + web link for the week and catch up on a few other things instead.
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Escorts and Massages:
The following are prohibited to be advertised with specific reference to the Escorts and Massages category:
Offering services that give a sense of prostitution, human trafficking or any other type of illegal sex work.
We do not allow use of sexual toys to be demonstrated.
We do not allow more than 1 girl in an image unless it's a duo service.
Ads that contain images of full nudity and sexual or suggestive positions
Gay Escorts need to include a picture
No where does it mention words (like 'sensual') or rates in our description being forbidden, uploading pics in a bra and panties are no longer allowed etc. If you update the rules then surely this section should also be updated too? (and this is the point Im alluding to!)
Exactly this!
First of all, prostitution isn't illegal.
Second, this is all too broad and vague. What is a "suggestive position?"
You need to clarify what you want and give firm guidelines.
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It seems to me that Viva have got the shits in the wake of the Backpage CEO being arrested in the US and have decided to go down the route of "plausible deniability".
This is the same way Friday-Ad worked in the 90s (and probably still does!) - as long as the company can say "Hey, as far as we're concerned, a massage is just a massage and an escort just spends time with you for cash" they're happy.
It probably means we're going to go back to the vague euphemisms of the 20th century:
"Firm massage" means I offer domination
"Soft massage" means I offer submission
"Experienced" means mature
"New" means young
and let's not forget "French and Greek lessons available"
Bloody hell, let's hope Viva provide a TARDIS ::)
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Exactly this!
First of all, prostitution isn't illegal.
Second, this is all too broad and vague. What is a "suggestive position?"
You need to clarify what you want and give firm guidelines.
God bless you girl!!!! Finally someone gets my point!!!
The rules are not actually the issue but that the guidelines are not clear cut (and not being updated). We cant be kept on the 'straight and narrow' if these rules are no where on the website but only being shared on here/over the phone (and even then its mixed information).
All I want to know is why all this stuff isnt on your website with clarification and a firm guideline of dos and donts!
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It seems to me that Viva have got the shits in the wake of the Backpage CEO being arrested in the US and have decided to go down the route of "plausible deniability".
But VS (I believe) are based in Europe so surely this cant be a concern for them ???
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I don't understand how on AW you can advertise your services and rates and have revealing photos but on VS where you are paying in some cases a lot of money to advertise you cant say bugger all about what you offer or have photos that show anymore than a glimpse of cleavage.
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I don't understand how on AW you can advertise your services and rates and have revealing photos but on VS where you are paying in some cases a lot of money to advertise you cant say bugger all about what you offer or have photos that show anymore than a glimpse of cleavage.
+1 It's like they're in denial about what they're offering, whilst wanting to make maximum profit from sex workers!
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It seems to me that Viva have got the shits in the wake of the Backpage CEO being arrested in the US and have decided to go down the route of "plausible deniability".
This is the same way Friday-Ad worked in the 90s (and probably still does!) - as long as the company can say "Hey, as far as we're concerned, a massage is just a massage and an escort just spends time with you for cash" they're happy.
It probably means we're going to go back to the vague euphemisms of the 20th century:
"Firm massage" means I offer domination
"Soft massage" means I offer submission
"Experienced" means mature
"New" means young
and let's not forget "French and Greek lessons available"
Bloody hell, let's hope Viva provide a TARDIS ::)
Let's not forget, 'French Polishing' ;)
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The following are prohibited to be advertised with specific reference to the Escorts and Massages category:
Offering services that give a sense of prostitution, human trafficking or any other type of illegal sex work.
Vivastreet, you need to clearly explain - in detail and with specific examples - exactly which forms of 'illegal' sex work you think are being offered and which you are referring to in your terms and conditions.
None of our members are breaking the law and they/I want to know why you seem to believe they are; this is an entirely reasonable question and you are going to answer it.
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Yes I agree, the guidelines good be clearer! I'll speak to our business team to see how we can make things a little more transparent. Thanks for the feedback :)
R.e the illegal activity aspect, we are not accusing any members of this at all, but as a business we need to make clear that this type of activity we do not want on our site.
Thanks,
Sara
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Ive been complaining about this for months, even sent very long lengthy emails to VS requesting for your T&C to be changed and more clear cut. I can only hope that a change does happen. We pay good money to advertise on your site; all we want is for your T&C to be clearer so we have a point of reference regarding what we can and cant do!
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Yes I agree, the guidelines good be clearer! I'll speak to our business team to see how we can make things a little more transparent. Thanks for the feedback :)
R.e the illegal activity aspect, we are not accusing any members of this at all, but as a business we need to make clear that this type of activity we do not want on our site.
Thanks,
Sara
Then why have you mentioned prostitution - which is legal - at all?
And why are you encouraging agencies to advertise with you when you know fine well that they are acting illegally (the law in question would be "Controlling prostitution for gain" - Sexual Offences Act 2003 (section 53) for your reference.)
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Then why have you mentioned prostitution - which is legal - at all?
And why are you encouraging agencies to advertise with you when you know fine well that they are acting illegally (the law in question would be "Controlling prostitution for gain" - Sexual Offences Act 2003 (section 53) for your reference.)
Good point VC
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Then why have you mentioned prostitution - which is legal - at all?
And why are you encouraging agencies to advertise with you when you know fine well that they are acting illegally (the law in question would be "Controlling prostitution for gain" - Sexual Offences Act 2003 (section 53) for your reference.)
Indeed, massively hypocritical and/or ignorant.
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Yes I agree, the guidelines good be clearer! I'll speak to our business team to see how we can make things a little more transparent. Thanks for the feedback :)
R.e the illegal activity aspect, we are not accusing any members of this at all, but as a business we need to make clear that this type of activity we do not want on our site.
Thanks,
Sara
You'd better ban agencies and anyone who works at the same premises as someone else.
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You'd better ban agencies and anyone who works at the same premises as someone else.
Quite you are willing to profit from us but can still think its ok to say 'this type of activity we do not want on our site'
Maybe its to do with legal palava but I still find the openly hypocritical attitude disgusting and won't ever be using your site again. And yes I have used it in the past.
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Im trying to post an ad and it keeps getting rejected. No idea why its clean and just undies pics. They dont say whats wrong they reject it and tell me to comply with their rules. Help im pulling my hair out
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Im trying to post an ad and it keeps getting rejected. No idea why its clean and just undies pics. They dont say whats wrong they reject it and tell me to comply with their rules. Help im pulling my hair out
Do you have your rate written in the details? VS actually told us to do that quite a long time ago. Since the recent changes it will now stop publication.
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Mine's gone live however some of the content (media) has been in moderation since at least 6pm last night.
I've sent them an email and used their web form.
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No i havent put my rates in. Ive used the words milf and full service. Wonder if its that x
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No i havent put my rates in. Ive used the words milf and full service. Wonder if its that x
Take it out and try it. I've not had a reply, if it's left all weekend that will be interesting. They already owe me a free week, which I hadn't bothered to claim yet.
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It's because they have a new system.
I wasted 2 hours this morning when suddenly 3 of my 5 pictures (lingerie and stockings so no nudity) got rejected.
The new system deals with our adverts now. They no longer moderate our adverts. The system does it. And they can no longer go into our adverts look into pictures or texts. Or at least it's what I was told by 3 different people.
The new system must have been expensive as I paid almost double for the option I use...
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It's because they have a new system.
I wasted 2 hours this morning when suddenly 3 of my 5 pictures (lingerie and stockings so no nudity) got rejected.
The new system deals with our adverts now. They no longer moderate our adverts. The system does it. And they can no longer go into our adverts look into pictures or texts. Or at least it's what I was told by 3 different people.
The new system must have been expensive as I paid almost double for the option I use...
Whereas once I deleted the rate (which they advised us to write in months ago), the new system accepted mine with previous photos, write up etc.
The only thing which took a while to sort out was a video I uploaded, which was exactly the same as last time, and had exactly the same issue - which was that it wasn't recognised. It did however appear eventually on my ad.
Only thing left for them to do is recognise my town, which doesn't exist according to their database.
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Whereas once I deleted the rate (which they advised us to write in months ago), the new system accepted mine with previous photos, write up etc.
The only thing which took a while to sort out was a video I uploaded, which was exactly the same as last time, and had exactly the same issue - which was that it wasn't recognised. It did however appear eventually on my ad.
Only thing left for them to do is recognise my town, which doesn't exist according to their database.
A few weeks ago all of my pictures disappeared from my advert. I had no idea but a few clients were bugging me for pictures so in the end I had a look.
So I tried to put them back on. Nope. Just what I needed. Called viva and all I heard is that it was my fault as I must have deleted my own pictures when I modified my wording. Well yes, I'm really thick and I don't want to make money so I just do that when I get bored.
As they couldn't find a way to upload my pictures, they had me restart my whole advert. A new one from scratch. Good news was I didn't have to pay for it. Really?!
When I was paying 40 quid a week I was happy. But today I paid 60. Yeah I already made it back but it came with 2 hours of headache as well.
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A few weeks ago all of my pictures disappeared from my advert. I had no idea but a few clients were bugging me for pictures so in the end I had a look.
So I tried to put them back on. Nope. Just what I needed. Called viva and all I heard is that it was my fault as I must have deleted my own pictures when I modified my wording. Well yes, I'm really thick and I don't want to make money so I just do that when I get bored.
As they couldn't find a way to upload my pictures, they had me restart my whole advert. A new one from scratch. Good news was I didn't have to pay for it. Really?!
When I was paying 40 quid a week I was happy. But today I paid 60. Yeah I already made it back but it came with 2 hours of headache as well.
Do you add some of their extras on to get to that rate?
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Do you add some of their extras on to get to that rate?
Yes
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It sounds like our adverts get moderated by robots now.
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Jade from viva street just phoned me about this new system the one that is creating errors when publishing ads. I asked here will this fault be corrected in two months time. She said she reassures me. I said is that a promise because reassuring me is like a promise. A little laugh in the back ground.
I also said that how long are they going to give the system full of errors before changing?. No answer.
Fellow escorts make a log of dates and times plus errors constantly. Then each time run through them all after your complaint. Viva should compensate with thier error not ours.
I said which is more intelligent a robot or a human with a brain. It was agreed a human was.
This says it all I rest my case!.
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Viva put this in place because some complained about waiting for modification of thier adverts to go live. Now it is worse than before.
Just as bad as when I phone others it says press 1 to waste your time, press 2 to waste your life and press 3 to if you realize we are wasting your time, lastly to press 4 if you are stupid enough to believe we are only here to put obstacles in your way. Press 5 if you worked us out and can solve the equation. :)
I press 5 I hear a message saying congratulations you are very wise.
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Plus I said to Jade that Viva should have tested the robot out fully offline tweaking it before putting it live.
Still Waiting for an answer to the recording, remember listen back to it.
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Viva street has been very quiet in here lately.
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I'm due a new repost on Thursday. I think I'm just going to leave it as it's been 2 weeks of not being able to update my pics. Sorry VivaStreet you've lost another frustrated customer. I'll look elsewhere for advertising.
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I'm due a new repost on Thursday. I think I'm just going to leave it as it's been 2 weeks of not being able to update my pics. Sorry VivaStreet you've lost another frustrated customer. I'll look elsewhere for advertising.
I said to Jade that there faulty system is loosing them customers and now look Jade. Some business formula you have, you are supposed to keep and attract business. Not lose business all the time.
Maybe they will take notice, I said that I will let others know. At least what I say to you I do unlike Viva street.
See how many more are not happy about this new system then to hold a meeting. Some thing needs to come positive out of all the errors. Prompt action is needed.
Viva probably have ran out of reassurance to give us escorts as to why they are not posting much.
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I've had a missed call from VS customer service, I wonder what they wanted to tell me?
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Yes, we are calling those users whose numbers/details we have in an effort to resolve some issues raised. The new system has been introduced to provide instant moderation and overall efficiency from a user perspective... obviously a few issues to iron out here!
We know there have been some 'hiccups' along the way which is frustrating but we really do want to get it right and your feedback is important in helping us do this.
If anyone is willing to discuss on how we can improve on this latest change please do send your details to es@vivastreet.com and we will make contact. Please do reference your SAAFE user name and VS account information.
Thanks for your help
The Vivastreet Team
Sara
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Sara, in my view VS needs to decide where it stands. If you're willing to advertise sex workers then you need to stop being coy, and allow us to list rates, exact services offered etc., and put up reasonably risque photos.
Yes, we are calling those users whose numbers/details we have in an effort to resolve some issues raised. The new system has been introduced to provide instant moderation and overall efficiency from a user perspective... obviously a few issues to iron out here!
We know there have been some 'hiccups' along the way which is frustrating but we really do want to get it right and your feedback is important in helping us do this.
If anyone is willing to discuss on how we can improve on this latest change please do send your details to es@vivastreet.com and we will make contact. Please do reference your SAAFE user name and VS account information.
Thanks for your help
The Vivastreet Team
Sara
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Sara, in my view VS needs to decide where it stands. If you're willing to advertise sex workers then you need to stop being coy, and allow us to list rates, exact services offered etc., and put up reasonably risque photos.
My photos are lingerie and I have a video which depicts me undressing into lingerie. How risqu? do you mean?
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Yes, we are calling those users whose numbers/details we have in an effort to resolve some issues raised. The new system has been introduced to provide instant moderation and overall efficiency from a user perspective... obviously a few issues to iron out here!
We know there have been some 'hiccups' along the way which is frustrating but we really do want to get it right and your feedback is important in helping us do this.
If anyone is willing to discuss on how we can improve on this latest change please do send your details to es@vivastreet.com and we will make contact. Please do reference your SAAFE user name and VS account information.
Thanks for your help
The Vivastreet Team
Sara
As you (VS) previously stated that you would not promote illegal forms of sex work,could you let us know what you're doing to get rid of agencies who have advertised with you?
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My photos are lingerie and I have a video which depicts me undressing into lingerie. How risqu? do you mean?
I think that should be fine, ditto topless - but no gaping holes, obvs!
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Sara, in my view VS needs to decide where it stands. If you're willing to advertise sex workers then you need to stop being coy, and allow us to list rates, exact services offered etc., and put up reasonably risque photos.
Thanks for your feedback, rates in the description is something we are working on trying to get back as it is annoying that the new system isn't accepting, in the meantime the rates grid and services grid is available. We do allow lingerie and topless photos - just no frontal nudity at the moment.
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As you (VS) previously stated that you would not promote illegal forms of sex work,could you let us know what you're doing to get rid of agencies who have advertised with you?
Thanks for your comment, if you do come across any ad that you feel is suspicious please do highlight this to us directly from the website by clicking "Report this ad" at the bottom of the advertisement. This will flag the advertisement to us and allow us to review the profile.
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I think you should get everybody so send passport proof of who they are. It won't stop the agency pimps but it would make life more difficult for them.
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Thanks for your feedback, rates in the description is something we are working on trying to get back as it is annoying that the new system isn't accepting, in the meantime the rates grid and services grid is available. We do allow lingerie and topless photos - just no frontal nudity at the moment.
It sounds like you implement new methods, then pick up the flack later. Unfortunately this causes stress and potential loss of business for your customers.
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Am sure you could suss out pimps if lots ladies using same IP address.
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It sounds like you implement new methods, then pick up the flack later. Unfortunately this causes stress and potential loss of business for your customers.
It does feel a little bit like that! Automated moderation was a big change for us - providing instant moderation has been a request for a very long time; I do genuinely believe this will be a positive change... as soon as we iron out the bumps! A learning curve most definitely in how we communicate changes moving forward!
The Vivastreet Team
Sara
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I think you should get everybody so send passport proof of who they are. It won't stop the agency pimps but it would make life more difficult for them.
Definitely! This has been a long old process we have had underway recently... it doesn't make it easy for them at all, and has been proving to have the desired impact!
The Vivastreet Team
Sara
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Yes, we are calling those users whose numbers/details we have in an effort to resolve some issues raised. The new system has been introduced to provide instant moderation and overall efficiency from a user perspective... obviously a few issues to iron out here!
We know there have been some 'hiccups' along the way which is frustrating but we really do want to get it right and your feedback is important in helping us do this.
If anyone is willing to discuss on how we can improve on this latest change please do send your details to es@vivastreet.com and we will make contact. Please do reference your SAAFE user name and VS account information.
Thanks for your help
The Vivastreet Team
Sara
I have mentioned this on many occasions and I will mention it again: there needs to be a link on your website which clearly states what is permitted and what isn't. What you currently have on there is very vague (& contradictory)
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I have mentioned this on many occasions and I will mention it again: there needs to be a link on your website which clearly states what is permitted and what isn't. What you currently have on there is very vague (& contradictory)
Thanks Gracious, this was mentioned in an earlier comment. It has been raised to our business team to revisit & be a little more transparent (I'll remind them about it a few times more over the next week or so!)
The Vivastreet Team
Sara
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Thanks for your feedback, rates in the description is something we are working on trying to get back as it is annoying that the new system isn't accepting, in the meantime the rates grid and services grid is available. We do allow lingerie and topless photos - just no frontal nudity at the moment.
All of my pictures were refused this Monday. And yet I'm in my full lingerie gear. It took 3 phonecalls to get it sorted out, and I do happen to pay for an option which you had just increased.
The final reply I got by email was that I should refresh my cookies: it was one of the first things I thought of and did when I was trying to see if my pictures are back online...
So the new system is a bit annoying for now. I need to change a few words on my advert tomorrow and I'm asking myself how complicated it may get this time...
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All of my pictures were refused this Monday. And yet I'm in my full lingerie gear. It took 3 phonecalls to get it sorted out, and I do happen to pay for an option which you had just increased.
The final reply I got by email was that I should refresh my cookies: it was one of the first things I thought of and did when I was trying to see if my pictures are back online...
So the new system is a bit annoying for now. I need to change a few words on my advert tomorrow and I'm asking myself how complicated it may get this time...
I find this all the time, I have to refresh cookies on any gadget I use both to look at the ad from outside and from logged in. PITA!
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Thanks for your comment, if you do come across any ad that you feel is suspicious please do highlight this to us directly from the website by clicking "Report this ad" at the bottom of the advertisement. This will flag the advertisement to us and allow us to review the profile.
Bollocks.
Your website currently splits escorts into "Independent" and "Agency". ALL of the 1100 agency ads are advertising illegal forms of sex work since agencies are controlling prostitution for gain. Why are you accepting them?
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Bollocks.
Your website currently splits escorts into "Independent" and "Agency". ALL of the 1100 agency ads are advertising illegal forms of sex work since agencies are controlling prostitution for gain. Why are you accepting them?
Yes.I was going to comment on this earlier.Why on earth do we need to report adverts which you openly accept and always have done.You have openly accepted ads from agencies as long as I can remember and they are very obviously agency ads as well!Now I couldn't really care less if you take ads from agency or indies but to make the comment about not wanting to be involved in anything illegal whilst accepting money from agencies (which are tecnically illegal) while telling us to report them is quite frankly laughable!
I was considering trying another ad with you but after this as well as various comments about the moderation,I won't be bothering.I think you are overpriced for what sounds like a very mixed up service.At least AW don't try and pretend they aren't advertising hookers and are a damn sight cheaper.
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You would not be breaking any laws by letting us use phrases like "lick my pussy" or "spunk on my face" Come on Viva please relax a bit. X
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I was thinking about verification with VS, but their rules because I don't show my full face (although I do in profile) were just too much. VS know I have been around a long time, got my own website/other web presence etc and fairly well established, but no I'd have to dress up in the lingerie which is old and no longer fits and could probably be easily faked.
I can provide a passport and all sorts of things which match with the credit card details I use with them every time.
Nope. ::)
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All of my pictures were refused this Monday. And yet I'm in my full lingerie gear. It took 3 phonecalls to get it sorted out, and I do happen to pay for an option which you had just increased.
The final reply I got by email was that I should refresh my cookies: it was one of the first things I thought of and did when I was trying to see if my pictures are back online...
So the new system is a bit annoying for now. I need to change a few words on my advert tomorrow and I'm asking myself how complicated it may get this time...
Have you modified the text of your ad yet? I hope it has all gone through okay. If you have any issues please do send us your details (AD ID and contact details) and we will give you a call straight away!
The Vivastreet Team
Sara
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I gave up trying to post my ad two weeks ago. It kept getting rejected. Only undie pics and no mention of sex when i emailed vs i got the standard email look at out terms and conditions. After several more unsuccessful attempts i gave up and used cracker instead
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I gave up trying to post my ad two weeks ago. It kept getting rejected. Only undie pics and no mention of sex when i emailed vs i got the standard email look at out terms and conditions. After several more unsuccessful attempts i gave up and used cracker instead
Oh no! That's not good. Please email us with your account information to es@vivastreet.com and I will look into!
The Vivastreet Team
Sara
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I believe some of you may have missed my post but VS no longer allow us to post pictures of us in lingerie/undies: http://www.saafe.info/main/index.php?topic=16022.msg305247#msg305247 (http://www.saafe.info/main/index.php?topic=16022.msg305247#msg305247)
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I believe some of you may have missed my post but VS no longer allow us to post pictures of us in lingerie/undies: http://www.saafe.info/main/index.php?topic=16022.msg305247#msg305247 (http://www.saafe.info/main/index.php?topic=16022.msg305247#msg305247)
Maybe they want you in a polo neck jumper, a pair of jeans, wellington boots and an anorak ;D
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I believe some of you may have missed my post but VS no longer allow us to post pictures of us in lingerie/undies: http://www.saafe.info/main/index.php?topic=16022.msg305247#msg305247 (http://www.saafe.info/main/index.php?topic=16022.msg305247#msg305247)
They said here that lingerie is fine, just no frontal nudity and that's what matches up with my advert which was accepted this week. All my photos are lingerie, and there's been no problem and they posted here about that.
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Thanks for your feedback, rates in the description is something we are working on trying to get back as it is annoying that the new system isn't accepting, in the meantime the rates grid and services grid is available. We do allow lingerie and topless photos - just no frontal nudity at the moment.
Here this is what VS say they will accept.
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Vivastreet seem keen to be distancing themselves from the reality of modern life = Prostitution exists and it aint going away anytime soon...lol
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I don't like there new verifying idea think its copying adultwork and just feels like some kind of control to introduce that like were working for them. I don't feel comfortable with any advertiser who makes money from prostitution having face photos or passport details. There should just be some rules if you want to advertise with them and then leave it at that. It all feels too much for an advert company. We need more adverts that are not going down the adultwork route plus the difference is you can get a profile up on AW and not pay anything unless you want to so that is why they dictate but viva charge for everything!
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My AW profile was taken down in June after being on there for 9 years without any problem. I tried everything to get my profile back although it was genuine and AW made me impossible to get it back even though I adhered to their AW "club riles"
Is there are charge very advertising with Viva street? After all the above problems highlighted they seem to be difficult to deal with and I don't want to waste any money with them.
Any advice needed please.
Thanks E X
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Suprise Suprise well done Vivastreet. The same error two months in a row. You are quick to take my money typical. I'm demanding two days compensation. One day is not enough any more. Keep up the great work.
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They said here that lingerie is fine, just no frontal nudity and that's what matches up with my advert which was accepted this week. All my photos are lingerie, and there's been no problem and they posted here about that.
Thanks Mirror. Yes lingerie is not a problem, sorry Gracious if you were advised otherwise - we have spoken with the CS team to address the incorrect information given.
The Vivastreet Team
Sara
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Any more news on banning agencies please? X
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Suprise Suprise well done Vivastreet. The same error two months in a row. You are quick to take my money typical. I'm demanding two days compensation. One day is not enough any more. Keep up the great work.
I have just checked and your ad appears to be online without issue. Please do email us on team-uk@vivastreet.com quoting SAAFE if your problem persists and we will look into it urgently for you.
The Vivastreet Team
Sara
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My AW profile was taken down in June after being on there for 9 years without any problem. I tried everything to get my profile back although it was genuine and AW made me impossible to get it back even though I adhered to their AW "club riles"
Is there are charge very advertising with Viva street? After all the above problems highlighted they seem to be difficult to deal with and I don't want to waste any money with them.
Any advice needed please.
Thanks E X
Hi Ellie, please do email us on es@vivastreet.com with your details and we will be happy to talk through how it works on VS before you decide to invest in an ad.
The Vivastreet Team
Sara
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All thanks to Kate everything is back up and running.
Kate sorts things out a asap without talking to every Harry. My package is with her.
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I have just checked and your ad appears to be online without issue. Please do email us on team-uk@vivastreet.com quoting SAAFE if your problem persists and we will look into it urgently for you.
The Vivastreet Team
Sara
The VIP wasn't added actually yesterday.
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The VIP wasn't added actually yesterday.
Kate has just filled me in, glad all sorted now!
The Vivastreet Team
Sara
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Go with Kate cuts out all the messing around and she gives extra tips too.
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I don't like there new verifying idea think its copying adultwork and just feels like some kind of control to introduce that like were working for them. I don't feel comfortable with any advertiser who makes money from prostitution having face photos or passport details. There should just be some rules if you want to advertise with them and then leave it at that. It all feels too much for an advert company. We need more adverts that are not going down the adultwork route plus the difference is you can get a profile up on AW and not pay anything unless you want to so that is why they dictate but viva charge for everything!
VS do not force you to verify yourself, it's optional just like it is optional on AW
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Hi Ellie, please do email us on es@vivastreet.com with your details and we will be happy to talk through how it works on VS before you decide to invest in an ad.
The Vivastreet Team
Sara
Thank you - will do.
E x
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VS do not force you to verify yourself, it's optional just like it is optional on AW
They told me they are ceasing verification in 2 weeks, 2 weeks ago.
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I'm not verified now and still get business.
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Any more news on banning agencies please? X
Guess this difficult question is not on the agenda, I wonder why ::)
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Hi Vivastreet!
i would like to post an ads, never posted on Viva before!
is it free? escort and massage section!
still not possible to put a website url in the description?
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I must admit that I am not impressed with vivastreet at all because it seems to want to make money from escorts posting our ads etc but not willing to allow us to do much on their site. I have been using vivastreet since day one of its existence and I remember the days when it was as easy as abc with posting ads. All of a sudden, it just got impossible with high prices and limited written info and not being able to post certain images. I have had to call the office on many occasions and I continue to do so. I find that the site changes its policy very often and the last email/ newsletter I got was that rates for certain adverts will be changing and This obviously only means a further increase for us adult entertainers.
For me, it's always hard dealing with punters who call from vivastreet simply because they don't know much and I have to explain a lot over the phone which is very inconvenient. Ideally, I want anyone who calls or visits me to be well informed of services so that they don't get disappointed but with vivastreet this is unavoidable. When a punter calls from vivastreet I do spend more time with him on the phone in order to avoid confusion, walkouts and disappointments. One importent aspect: I have never offered outcalls from vivastreet becausei feel that it's not safe enough for me.
As much as I am unhappy with vivastreet it does contribute a bit to my earnings and every little helps, however, I have to emphasis and be more assertive with punters calling from that site. It's more stressful than anything and because it's so pricy I use minimum service and still manage to get great exposure.
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Hi Vivastreet!
i would like to post an ads, never posted on Viva before!
is it free? escort and massage section!
still not possible to put a website url in the description?
It's definitely not free, it's fairly expensive. No you pay to add a website url.
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VS do not force you to verify yourself, it's optional just like it is optional on AW
Its not been optional on AW i have been asked to verify just for changing areas when i did not want to verify they force a lot to verify or you get the profile taken down. I know viva don't force you too but i have no idea why they need to introduce that apart from copying adultwork it feels like your working for them and by introducing it there obviously hoping it will encourage more to do it...i just don't like it and find any advert trying to go down the AW route is just not good.
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It's definitely not free, it's fairly expensive. No you pay to add a website url.
@Mirror, thank you for your reply! still naive sometimes ;D ;D ;D ;D
i just started to post an ads...and looked like for free...maybe i should finish all process, then they will show prices???
i read this thread but still i didn t understand how much is expensive???
@vivastreet how much cost a basic ads with url?
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@Mirror, thank you for your reply! still naive sometimes ;D ;D ;D ;D
i just started to post an ads...and looked like for free...maybe i should finish all process, then they will show prices???
i read this thread but still i didn t understand how much is expensive???
@vivastreet how much cost a basic ads with url?
The best way to find out is set up an advert the prices will be displayed.
Prices vary from area to area. In my area it costs ?9.99 for 1 week with phone number displayed. If I want website URL on there it's an additional ?2.99 = ?12.98 per week.
Features, being able to change postcode, VIP, various other promotional things cost a lot more. Someone on this thread talks about paying ?350 per week.
You could do some of this research yourself - like I say go to VS, set up an ad see what the bill is at the checkout, no need to proceed with payment.
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The best way to find out is set up an advert the prices will be displayed.
Prices vary from area to area. In my area it costs ?9.99 for 1 week with phone number displayed. If I want website URL on there it's an additional ?2.99 = ?12.98 per week.
Features, being able to change postcode, VIP, various other promotional things cost a lot more. Someone on this thread talks about paying ?350 per week.
You could do some of this research yourself - like I say go to VS, set up an ad see what the bill is at the checkout, no need to proceed with payment.
thank you ! i will! ?12.98 per week could be reasonable for a trial of 1 week! never used Viva...maybe i ll get some booking more!
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The best way to find out is set up an advert the prices will be displayed.
Prices vary from area to area. In my area it costs ?9.99 for 1 week with phone number displayed. If I want website URL on there it's an additional ?2.99 = ?12.98 per week.
Features, being able to change postcode, VIP, various other promotional things cost a lot more. Someone on this thread talks about paying ?350 per week.
You could do some of this research yourself - like I say go to VS, set up an ad see what the bill is at the checkout, no need to proceed with payment.
It was ?350 per month actually, I didn't make any spelling mistakes. :) For all the feature upgrades.
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So expansive! :o :o :o even for month is very expansive! then i do not know if you could make at least 3 times this amount with booking!
maybe yes!
i will never spend 350 on it! toooo much! even on aw you could spend easy this amount if you are paying at+phone+feauture escort....
finally!
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It was ?350 per month actually, I didn't make any spelling mistakes. :) For all the feature upgrades.
Sorry for the misquote.
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Prices vary from area to area. In my area it costs ?9.99 for 1 week with phone number displayed. If I want website URL on there it's an additional ?2.99 = ?12.98 per week.
Oooooo I didn't realise that prices were different for different areas!
In my area it's ?5.99 with phone displayed. Website URL is +4.99!!
@MySecret, the best thing for you to do is to sign up so you can see the prices in your area. Viva is only expensive if you buy the upgrades (which is optional, not compulsory)
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Its not been optional on AW i have been asked to verify just for changing areas when i did not want to verify they force a lot to verify or you get the profile taken down. I know viva don't force you too but i have no idea why they need to introduce that apart from copying adultwork it feels like your working for them and by introducing it there obviously hoping it will encourage more to do it...i just don't like it and find any advert trying to go down the AW route is just not good.
I don't tour but I've changed my location twice on AW and a couple of years later and I still have my ad on AW that is not verified (with no warning message). I still get work from AW but in all fairness, there's a lot of websites that give you the option to verify yourself (UKAdultZone do this too). IMO if Viva were really trying to be like AW they would loosen up their rules and let us just say it as it is rather then pussy footing around and restricting us from saying things like BJ! :FF
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I must admit that I am not impressed with vivastreet at all because it seems to want to make money from escorts posting our ads etc but not willing to allow us to do much on their site. I have been using vivastreet since day one of its existence and I remember the days when it was as easy as abc with posting ads. All of a sudden, it just got impossible with high prices and limited written info and not being able to post certain images. I have had to call the office on many occasions and I continue to do so. I find that the site changes its policy very often and the last email/ newsletter I got was that rates for certain adverts will be changing and This obviously only means a further increase for us adult entertainers.
For me, it's always hard dealing with punters who call from vivastreet simply because they don't know much and I have to explain a lot over the phone which is very inconvenient. Ideally, I want anyone who calls or visits me to be well informed of services so that they don't get disappointed but with vivastreet this is unavoidable. When a punter calls from vivastreet I do spend more time with him on the phone in order to avoid confusion, walkouts and disappointments. One importent aspect: I have never offered outcalls from vivastreet becausei feel that it's not safe enough for me.
As much as I am unhappy with vivastreet it does contribute a bit to my earnings and every little helps, however, I have to emphasis and be more assertive with punters calling from that site. It's more stressful than anything and because it's so pricy I use minimum service and still manage to get great exposure.
So well put and I resonate with 95% of what you have said above.
The only difference for me is that
- I have been on viva street for just over a year
- I re-alliterate services, prices ETC with every single call I receive (irrespective of what website they found me on and/or if they read my ad or not)
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Oooooo I didn't realise that prices were different for different areas!
In my area it's ?5.99 with phone displayed. Website URL is +4.99!!
@MySecret, the best thing for you to do is to sign up so you can see the prices in your area. Viva is only expensive if you buy the upgrades (which is optional, not compulsory)
thank you so much! i will try if works well in London! hopefully not only TW
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Oooooo I didn't realise that prices were different for different areas!
In my area it's ?5.99 with phone displayed. Website URL is +4.99!!
@MySecret, the best thing for you to do is to sign up so you can see the prices in your area. Viva is only expensive if you buy the upgrades (which is optional, not compulsory)
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Hi sarah. Despite several phone calls and emails to vs i still cannot post even a basic ad with no pics. It keeps getting rejected. Please help as i need my ad up this week for a tour my email is eah67@aol.com
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Is it safe to pay with my main debit card on Viva?
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Is it safe to pay with my main debit card on Viva?
No transaction is ever safe. I've paid using my credit card for the last 7 years, and not had a problem.
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No transaction is ever safe. I've paid using my credit card for the last 7 years, and not had a problem.
thank you! xx
we will see if pay off....
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Hi sarah. Despite several phone calls and emails to vs i still cannot post even a basic ad with no pics. It keeps getting rejected. Please help as i need my ad up this week for a tour my email is eah67@aol.com
That's not good, we have received your email and tried to call you. Please let us know when is a good time and we will get back in contact to help you get your ad up asap.
The Vivastreet Team
Sara
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thank you! xx
we will see if pay off....
Please do drop us a line to es@vivastreet.com and we can run through the ad with you as you are new to VS and explain how everything works!
The Vivastreet Team
Sara
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Vivastreet
You have adverts enticing visitors to see 'girls strip down on webcam', 'see girls get naked'.
Hardly congruous with your desire to stay tasteful!
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Is it safe to pay with my main debit card on Viva?
I'm paying with my card there and had no problems. Recently they started accepting payments by PaySafe vouchers as well for those who want to avoid card payments.
I looked into it once and saw there's a FEE if you pay with PaySafe. AW accept PaySafe payments too, with no extra fee whatsoever.
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I'm paying with my card there and had no problems. Recently they started accepting payments by PaySafe vouchers as well for those who want to avoid card payments.
I looked into it once and saw there's a FEE if you pay with PaySafe. AW accept PaySafe payments too, with no extra fee whatsoever.
thank you! xx
should create another thread maybe..clients can top up my paysafe card? as deposit? just google it but i can not understand! i need to sign up to understand!
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thank you! xx
should create another thread maybe..clients can top up my paysafe card? as deposit? just google it but i can not understand! i need to sign up to understand!
PaySafe is a voucher. You buy it from pay points, ?10 or 20 or 25 I believe.
It looks like a pay as you go phone top up voucher. So you have a unique PIN code on it and then you use it to pay on websites accepting it.
I guess you could ask clients for PaySafe vouchers as deposits but 1)they would have to find a shop selling these (they are not sold everywhere), 2) you'd have to use it immediately to make sure the client doesn't use it behind your back. The money is "in the PIN code" itself, so once the PIN is disclosed you want to be sure you're the one using it first.
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PaySafe is a voucher. You buy it from pay points, ?10 or 20 or 25 I believe.
It looks like a pay as you go phone top up voucher. So you have a unique PIN code on it and then you use it to pay on websites accepting it.
I guess you could ask clients for PaySafe vouchers as deposits but 1)they would have to find a shop selling these (they are not sold everywhere), 2) you'd have to use it immediately to make sure the client doesn't use it behind your back. The money is "in the PIN code" itself, so once the PIN is disclosed you want to be sure you're the one using it first.
thank you Allegoria! maybe stay with amazon for deposit! :)
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PaySafe is a voucher. You buy it from pay points, ?10 or 20 or 25 I believe.
It looks like a pay as you go phone top up voucher. So you have a unique PIN code on it and then you use it to pay on websites accepting it.
I guess you could ask clients for PaySafe vouchers as deposits but 1)they would have to find a shop selling these (they are not sold everywhere), 2) you'd have to use it immediately to make sure the client doesn't use it behind your back. The money is "in the PIN code" itself, so once the PIN is disclosed you want to be sure you're the one using it first.
A bit like Amazon gift cards, the deposit isn't paid until I apply the codes to my account. I'm in a rural area yet clients manage to find shops selling them. Are paysafe sold in Bargain Booze? There's a BB in most small towns.
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somebody using FREE Viva Protect service for mobile number? to avoid timewaster..
i need to buy a new phone as i got an old Blackberry without the coolest apps block/auto sms and blabla...
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A bit like Amazon gift cards, the deposit isn't paid until I apply the codes to my account. I'm in a rural area yet clients manage to find shops selling them. Are paysafe sold in Bargain Booze? There's a BB in most small towns.
Bargain Booze? Haha now that's a shop to go to:) I have no clue, I find them at Spar, some Co-Ops do them and also newsagents.
I remember a while ago I somehow googled paysafe sale points, Im not sure how but I got a list of shops.
We were talking about it a while ago on another thread I believe. Someone was saying that all PayPoints sell PaySafe it's just that in some shops the staff are unaware of it. I can't remember on which thread we discussed it, sorry.
Edit: on that old thread about Backpage. We were talking about bitcoins but also about PaySafe if i remember well.
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somebody using FREE Viva Protect service for mobile number? to avoid timewaster..
i need to buy a new phone as i got an old Blackberry without the coolest apps block/auto sms and blabla...
I have an old blackberry which works perfectly fine (infact find it better than my android for work and I have apps to block numbers etc).
The Vivaprotect service charges enquirers a higher rate for their phone calls, whether they are tw or genuine, this revenue is never passed on to you, and many punters who don't realise until they see it on their bill consider it a rip off. If you phone them back, or text them your real number is revealed.
I tried one of these when I first started, soon ditched it and simply work with a dedicated work only mobile which I already did without having to remember the other number.
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I have an old blackberry which works perfectly fine (infact find it better than my android for work and I have apps to block numbers etc).
The Vivaprotect service charges enquirers a higher rate for their phone calls, whether they are tw or genuine, this revenue is never passed on to you, and many punters who don't realise until they see it on their bill consider it a rip off. If you phone them back, or text them your real number is revealed.
I tried one of these when I first started, soon ditched it and simply work with a dedicated work only mobile which I already did without having to remember the other number.
so it is not very nice for clients...for genuine client! i am changing it! so many TW soooooon ! :FF so are you using a mobile only for viva?
i should invest ?100 in a new phone! i think that it is important a good tool for a good job!
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so it is not very nice for clients...for genuine client! so are you using a mobile only for viva?
Some ladies do have a separate mobile for VS.
I do not because I have enough with 2 phones (1 work, 1 personal) I have one mobile for all my adverts, and link everything to my website that's sufficient for me.
If they do not tell me they've seen my website or AW, I ask them.
My VS has higher rates on it, this is to encourage visits to my website and probably puts some off which is fine. When they phone I always give my usual rates (ones on website, AW & VS).
Everyone no matter where they find my contact details gets the same information (unless of course they say they've read everything, and even then I will double check/confirm does and don'ts etc).
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Some ladies do have a separate mobile for VS.
I do not because I have enough with 2 phones (1 work, 1 personal) I have one mobile for all my adverts, and link everything to my website that's sufficient for me.
If they do not tell me they've seen my website or AW, I ask them.
My VS has higher rates on it, this is to encourage visits to my website and probably puts some off which is fine. When they phone I always give my usual rates (ones on website, AW & VS).
Everyone no matter where they find my contact details gets the same information (unless of course they say they've read everything, and even then I will double check/confirm does and don'ts etc).
thank you! 3 phones are too much!
(to me), i will show my number and i will ask where they got my number!
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Vivastreet
You have adverts enticing visitors to see 'girls strip down on webcam', 'see girls get naked'.
Hardly congruous with your desire to stay tasteful!
Not only that but they have an advert that directs you to fuckastranger.com: "find a free fuck easily. Nothing beats sex with a stranger. It's the best kind of free fuck!"
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Can I write/say this:
Because of their expensive prices and regular change of ( contradicting) policies and increase in advertising fees which only affects us in the adult industry (escorts), my overall personal opinion is that the site acts like a pimp...... this is my overall personal opinion and in all honesty this is how I fell about the site. I haven't taken any steps to argue or discuss with the site's admin. I just do what I need to do and leave it alone..... I don't have the energy!
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Can I write/say this:
Because of their expensive prices and regular change of ( contradicting) policies and increase in advertising fees which only affects us in the adult industry (escorts), my overall personal opinion is that the site acts like a pimp
It's your opinion and you're completely entitled to it, but it has no basis in fact whatsoever. Pimping is controlling prostitution for gain and since advertising sites are not controlling your activities, the pimping laws don't apply - selling advertising space is not the same thing.
If you want to see some pimps, look no further than the agency threads on this very board. Or you could look at their ads on Vivastreet although there may be mone left now, since VS have decided not to allow ads from those whose activities are unlawful. Isn't that right, Vivastreet? ::)
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Or you could look at their ads on Vivastreet although there may be mone left now, since VS have decided not to allow ads from those whose activities are unlawful. Isn't that right, Vivastreet? ::)
;D ;D ;D
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Viva, I'm very confused. You asked us to report any ads that we felt were inappropriate and I drew your attention to the 1100 agency ads on your website. Imagine my horror when I looked on your site this morning and found there are now 1167! How on earth are these pimps circumventing your new moderation strategy?
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They don't care its all just money to them if they got rid of all those agencies there be down a lot of money so wont do it.
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Imagine my horror when I looked on your site this morning and found there are now 1167!
*clutches pearls*
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Can I write/say this:
Because of their expensive prices and regular change of ( contradicting) policies and increase in advertising fees which only affects us in the adult industry (escorts), my overall personal opinion is that the site acts like a pimp...... this is my overall personal opinion and in all honesty this is how I fell about the site. I haven't taken any steps to argue or discuss with the site's admin. I just do what I need to do and leave it alone..... I don't have the energy!
The fact they take advantage and charge more for adverts if your a sex worker is wrong its taking advantage. I remember years ago when you advertised in papers the massage ads were 3 times the price if you were a hairdresser or plumber but wanted a signed statement that your not offering sexual services but when confronted on why do i need to pay 3 times more for an advert they had no answer its disgusting.
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The fact they take advantage and charge more for adverts if your a sex worker is wrong its taking advantage. I remember years ago when you advertised in papers the massage ads were 3 times the price if you were a hairdresser or plumber but wanted a signed statement that your not offering sexual services but when confronted on why do i need to pay 3 times more for an advert they had no answer its disgusting.
Yes, I remember that too. It was bollocks then and it's bollocks now :).
We've always questioned why everybody else who advertises on VS gets free ads while sex workers have to pay (and not just a token, but an extortionate amount) and the party line has always been because the ads require extra moderation which takes a lot more time than those of a hairdressers or a nail bar (the latter of which, ironically, is provably more likely to have trafficked people working in it than the premises of people placing genuine indie ads in the prossie bit of VS).
Now we're told that it's being done by automated Robo-Mods instead of actual people and therefore the costs in terms of staff hours will be minimal, does this mean that the ads will go back to being free? And did a Gloucestershire Old Spot just fly past my window?
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Yes, I remember that too. It was bollocks then and it's bollocks now :).
We've always questioned why everybody else who advertises on VS gets free ads while sex workers have to pay (and not just a token, but an extortionate amount) and the party line has always been because the ads require extra moderation which takes a lot more time than those of a hairdressers or a nail bar (the latter of which, ironically, is provably more likely to have trafficked people working in it than the premises of people placing genuine indie ads in the prossie bit of VS).
Now we're told that it's being done by automated Robo-Mods instead of actual people and therefore the costs in terms of staff hours will be minimal, does this mean that the ads will go back to being free? And did a Gloucestershire Old Spot just fly past my window?
And of course VS put the ads in the 'Free personals' section, which is not true and gives the impression the ads are not paid for.
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And of course VS put the ads in the 'Free personals' section, which is not true and gives the impression the ads are not paid for.
Seriously? I didn't know that.
I don't use Vivastreet, am unlikely ever to do so and because of that I tend to stay off this thread bar the requisite keeping an eye on things. Every time I do look I'm surprised by something else.
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And of course VS put the ads in the 'Free personals' section, which is not true and gives the impression the ads are not paid for.
...and clients think that escorts on VS are pimped or bait and switch in many cases anyway (or have zero clue how seeing an escort works)...
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Seriously? I didn't know that.
I don't use Vivastreet, am unlikely ever to do so and because of that I tend to stay off this thread bar the requisite keeping an eye on things. Every time I do look I'm surprised by something else.
Yep that's one of the reasons you get freebie hunters when you advertise on VS because the escort ads are in with the free personals..ridiculous isn't it?
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Seriously? I didn't know that.
I don't use Vivastreet, am unlikely ever to do so and because of that I tend to stay off this thread bar the requisite keeping an eye on things. Every time I do look I'm surprised by something else.
When a person goes to search on VS for whatever thing they are looking for, there's a drop down menu. One of the headings is 'Free personals', in that section are a whole host of things such as;
Swingers
Friendships
Dating
Gay Escorts
Adult Entertainment.....
Escorts and massages
There's more on the list, I couldn't copy and paste so only put a few in.
I'm 90 odd percent certain this issue has been mention quite a long time ago on this thread, but has become buried in the excitement. ::)
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Seriously? I didn't know that.
I don't use Vivastreet, am unlikely ever to do so and because of that I tend to stay off this thread bar the requisite keeping an eye on things. Every time I do look I'm surprised by something else.
When a person goes to search on VS for whatever thing they are looking for, there's a drop down menu. This contains a list of headings such as Buy & Sell, Holidays, Farming, under which there's a list of subheadings. One of the headings is 'Free personals', under which are the following subheadings;
Swingers
Friendships
Dating
Gay Escorts
Adult Entertainment.....
Escorts and massages
There's more on the list, I couldn't copy and paste so only put a few in.
I'm 90 odd percent certain this issue has been mention quite a long time ago on this thread, but has become buried in the excitement. ::)
I wonder if swingers and friendship ads get charged?
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Updating profile is not immediately...
i want to change content, i did, saved! but still same!
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Updating profile is not immediately...
i want to change content, i did, saved! but still same!
Can take a while, also try refreshing your browser a few times.
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yes, after a while!
Thank you Mirror!
anyway i have all upgrading...and i didn t receive any call/emal..i was expecting fews TW at least!
maybe i should wait end of the week...when all TW show off! :)
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yes, after a while!
Thank you Mirror!
anyway i have all upgrading...and i didn t receive any call/emal..i was expecting fews TW at least!
maybe i should wait end of the week...when all TW show off! :)
Patience takes about half a day to full day for them to start for me, and a lot through the night.
How much did you spend? And what for?
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Noticing that VS aren't coming here as often as before to address valid concerns, maybe they think ignore it and it will go away whilst laughing all the way to the bank.
I hope they do address the point raised as to why they are still charging escorts silly money when a mod bot is doing (not very well) all their moderation work.
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i had a call, and a client did not notice website link on Viva!
@Viva maybe improve it??
I assume that he was an older Gentleman!
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Sorry for the delay it's been busy with the change of process! I'll try to address the issues raised, so here we go:
1) VS being expensive: We base the prices on the number of contacts received advertising with us - this is across the board and is also why the prices vary in locations.
2) Agencies being allowed: Yes we do have a section to allow agencies to advertise; many years ago this was feedback to seperate agencies and independents - as mentioned, if you do feel any of these ads to be suspicious please do highlight directly on the website.
3) FREE Personals: This was changed previously but it appears to have crept back in with the new website design, we'll change it straight away!
4) We do not monitor the forum 24/7 if you need an urgent answer to your query please contact CS 0203 695 8755 or team-uk@vivastreet.com
Thanks for taking the time to give us your feedback, as a result we have managed to 'relax' the restrictions to the photo uploads which should help reduce the amount of refusals some of you have been experiencing.
The Vivastreet Team
Sara
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i had a call, and a client did not notice website link on Viva!
@Viva maybe improve it??
I assume that he was an older Gentleman!
Thanks mySecret, it's always nice to see a new advertiser giving feedback - keep it coming!
The Vivastreet Team
Sara
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Sorry for the delay it's been busy with the change of process! I'll try to address the issues raised, so here we go:
1) VS being expensive: We base the prices on the number of contacts received advertising with us - this is across the board and is also why the prices vary in locations.
2) Agencies being allowed: Yes we do have a section to allow agencies to advertise; many years ago this was feedback to seperate agencies and independents - as mentioned, if you do feel any of these ads to be suspicious please do highlight directly on the website.
3) FREE Personals: This was changed previously but it appears to have crept back in with the new website design, we'll change it straight away!
4) We do not monitor the forum 24/7 if you need an urgent answer to your query please contact CS 0203 695 8755 or team-uk@vivastreet.com
Thanks for taking the time to give us your feedback, as a result we have managed to 'relax' the restrictions to the photo uploads which should help reduce the amount of refusals some of you have been experiencing.
The Vivastreet Team
Sara
Basically you set your prices based on demand, which is fair enough. I see far to many moans about both yourselves and AW, yet the same people keep using the same sites.............so it's sort of put up or shut up.........except you have this thread going on which you want to improve your service.
I'd probably shut up if you got the geo thingy sorted out, but we both know that isn't happening.
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To be fair to Finny and Sarah: they're just employees of a much bigger company. I believe VS is based in France and so I assume they operate in many different countries, each with different laws and I think their legal advisors may be very conservative from that POV.
And Finny and Sarah aren't responsible for the new tech or the rules placed by higher-ups. I'm sure they pass our feedback along - I remember when they listened to our complaints about lumping agencies and independents together - but try to keep your frustration with the site in perspective. They're probably frustrated, as well.
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Basically you set your prices based on demand, which is fair enough. I see far to many moans about both yourselves and AW, yet the same people keep using the same sites.............so it's sort of put up or shut up.........except you have this thread going on which you want to improve your service.
I'd probably shut up if you got the geo thingy sorted out, but we both know that isn't happening.
Thanks Mirror, the geo situation has been ongoing quite some time! Whilst I have our tech teams attention let me know what your postcode issue is (es@vivastreet.com) and I will see if I can get them to fix it soon!
The Vivastreet Team
Sara
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Yes, I remember that too. It was bollocks then and it's bollocks now :).
We've always questioned why everybody else who advertises on VS gets free ads while sex workers have to pay (and not just a token, but an extortionate amount) and the party line has always been because the ads require extra moderation which takes a lot more time than those of a hairdressers or a nail bar (the latter of which, ironically, is provably more likely to have trafficked people working in it than the premises of people placing genuine indie ads in the prossie bit of VS).
Now we're told that it's being done by automated Robo-Mods instead of actual people and therefore the costs in terms of staff hours will be minimal, does this mean that the ads will go back to being free? And did a Gloucestershire Old Spot just fly past my window?
Yes and you no what its blatant advantage taking of sex workers by making them pay a ridiculous amount on top im surprised new laws have not tackled this they might not be an agency pimp but there still taking advantage of the job someone does its very wrong and in some ways discrimination against what we do so we have to pay higher. I remember years ago a paper i advertised in for escorting and did an ad for beauty same size box and amount of words escort one was ?150 for 1 week and the other ad was around ?28.
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Thanks Mirror, the geo situation has been ongoing quite some time! Whilst I have our tech teams attention let me know what your postcode issue is (es@vivastreet.com) and I will see if I can get them to fix it soon!
The Vivastreet Team
Sara
I've corresponded many times on this issue and fear I'll be wasting my time again. I've tried suggestions and fixes, but it requires you to change your geodatabase and last time I was told it isn't going to be happening.
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To be fair to Finny and Sarah: they're just employees of a much bigger company. I believe VS is based in France and so I assume they operate in many different countries, each with different laws and I think their legal advisors may be very conservative from that POV.
And Finny and Sarah aren't responsible for the new tech or the rules placed by higher-ups. I'm sure they pass our feedback along - I remember when they listened to our complaints about lumping agencies and independents together - but try to keep your frustration with the site in perspective. They're probably frustrated, as well.
Thanks DaisyDuck, yes you are completely correct! We have 200+ employees & we definitely share your frustrations at times!
The Vivastreet Team
Sara
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At the moment I have been doing their basic minimum weekly ad at a cost to me of ?5.99.
I have had no problems the past few weeks amending the occasional digit, taking out a comma etc. Now they say they have changed their moderators and their terms and conditions are changed.
I didn't get anywhere on the 'phone with them. They are quite happy to continue to advertise my ad but I cannot make any amendments.
Is there anybody else who has had the issue in the past few days?
Also I am not sure what terms and conditions have changed.
If I cannot make amendments a few times a day it isn't worth continuing the ad as I will just be at the bottom of the list of adverts.
5.99 for and ad on VS? I thought was 14.99. Also, I don't see the option to change location ::)
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I've corresponded many times on this issue and fear I'll be wasting my time again. I've tried suggestions and fixes, but it requires you to change your geodatabase and last time I was told it isn't going to be happening.
Yes that's right, to correct all locations it will require an overhaul to our geodatabase (which is a big project). I can imagine how many times you've had this conversation but I'm happy to see if I can get a specific postcode changed whilst I am in discussions with our tech team. All I need to know is the full postcode you want to advertise in, what is should show and what it is incorrectly showing!
The Vivastreet Team
Sara
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5.99 for and ad on VS? I thought was 14.99. Also, I don't see the option to change location ::)
As mentioned throughout this thread,the cost of adverts depends on your area so one person might well get a basic ad for 5.99 but another in a different area may pay 14:99 or something else.
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5.99 for and ad on VS? I thought was 14.99. Also, I don't see the option to change location ::)
Our prices vary dependant on location & our change of location option has been removed from the site. However, we are able to offer this upgrade with our Sales team if you are touring. If you are interested please do send us your details to es@vivastret.com
The Vivastreet Team
Sara
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Patience takes about half a day to full day for them to start for me, and a lot through the night.
How much did you spend? And what for?
i spent around ?18 for 7 days in Central London, including my website URL. Without url is less expensive. i do not remember exactly the amount..url was ?7.90! Sorry if it is precise! :P
VS was very helpful!
@Thank you Viva!
xx
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i was thinking...it is better when price are showed clearly, and you do not need to start an ads to see the price!
Some they won t waste time to start an ads and then if it is expansive or we won t to invest ...to leave it! so wasted time and energy for nothing!
anyway i appreciate help from Viva and these are just details! i m not looking for perfection! xx
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Yes that's right, to correct all locations it will require an overhaul to our geodatabase (which is a big project). I can imagine how many times you've had this conversation but I'm happy to see if I can get a specific postcode changed whilst I am in discussions with our tech team. All I need to know is the full postcode you want to advertise in, what is should show and what it is incorrectly showing!
The Vivastreet Team
Sara
I've sent the email now. My advert isn't currently live, I advertise every few weeks usually when I've more availability. It would nice to get this sorted and I know it applies to any other classified ad on your site.
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Yes and you no what its blatant advantage taking of sex workers by making them pay a ridiculous amount on top im surprised new laws have not tackled this they might not be an agency pimp but there still taking advantage of the job someone does its very wrong and in some ways discrimination against what we do so we have to pay higher. I remember years ago a paper i advertised in for escorting and did an ad for beauty same size box and amount of words escort one was ?150 for 1 week and the other ad was around ?28.
Yes I remember placing ads in the massage section of my local daily paper and it was close to ?160 for 4 days, no photos, couldn't mention hair colour, size, build, age infact nothing personal all I could do was place a 3 line ad of blandness and describe myself to every punter who called. The good old bad old days.
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Our prices vary dependant on location & our change of location option has been removed from the site. However, we are able to offer this upgrade with our Sales team if you are touring. If you are interested please do send us your details to es@vivastret.com
The Vivastreet Team
Sara
Sara, can you please explain what VS are doing to remove the illegal sex trade ads (i.e. agencies) from your site?
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Sara, can you please explain what VS are doing to remove the illegal sex trade ads (i.e. agencies) from your site?
Should any agency highlighted be proven illegal then we will ban them from the website and we will not allow them to post with us again. We are conscious to not disclose our exact process as should any suspicious profiles be aware they could work around it. Whilst we cannot elborate on the process, we do have procedures in place with external forces with regards to this.
The Vivastreet Team
Sara
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I've sent the email now. My advert isn't currently live, I advertise every few weeks usually when I've more availability. It would nice to get this sorted and I know it applies to any other classified ad on your site.
Thanks! All received, I'll let you know directly via email.
The Vivastreet Team
Sara
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Should any agency highlighted be proven illegal then we will ban them from the website and we will not allow them to post with us again. We are conscious to not disclose our exact process as should any suspicious profiles be aware they could work around it. Whilst we cannot elborate on the process, we do have procedures in place with external forces with regards to this.
The Vivastreet Team
Sara
I'm not sure where you get your information from but as far as I'm aware all agencies are illegal, as are brothels. And multi ads paid for by the same person are usually fronts for pimped out girls.
I zone out of this thread normally, but honestly, since I last advertised with you a couple of years ago, things have got way worse, in terms of what you charge, and it seems your 'customer' service.
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That is correct. ALL agencies are illegal. It should be one lady only per IP address.
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Should any agency highlighted be proven illegal then we will ban them from the website and we will not allow them to post with us again. We are conscious to not disclose our exact process as should any suspicious profiles be aware they could work around it. Whilst we cannot elborate on the process, we do have procedures in place with external forces with regards to this.
The Vivastreet Team
Sara
ALL agencies are illegal, Sara, so please explain why you are accepting, in fact, encouraging agencies to advertise with you by giving them better rates than those of us who are independent and therefore working legally.
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Should any agency highlighted be proven illegal then we will ban them from the website and we will not allow them to post with us again.
https://www.legislation.gov.uk/ukpga/2003/42/section/53 (https://www.legislation.gov.uk/ukpga/2003/42/section/53)
HTH
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It's quite bizarre that you're not aware of this! Agencies, brothels, more than one sex worker working in the same premises = illegal. Solo, independent sex worker = legal.
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Should any agency highlighted be proven illegal then we will ban them from the website and we will not allow them to post with us again. We are conscious to not disclose our exact process as should any suspicious profiles be aware they could work around it. Whilst we cannot elborate on the process, we do have procedures in place with external forces with regards to this.
The Vivastreet Team
Sara
Jesus wept!They are all illegal!Managing a brothel or running an agency is illegal end of story!I can't believe given that you claim to not want to promote anything illegal that you didn't actually bother to look at what is legal and isn't regarding sex work.
I think you are just digging yourself into a massive hole with this one.
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OK folks I'm opening a book on the inevitable climb-down from Viva.
100/1 Viva admit "Actually we just want to make the maximum profit possible so we're going with the agency cash even though we know it's illegal. Laters!"
10/1 The thread is abandoned
5/1 Sara is scapegoated and Viva claim they never meant what she said about illegal sexual activity
1/2 odds on Sara goes mysteriously quiet, a replacement person says "We will look into this situation very carefully, thank you for the information" and then never responds to any more queries.
5000000/1 Viva remove the illegal agency adverts :D
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I'll give 13/8 that VS try to fob us off by explaining that if an agency site says on it's website disclaimer that they're Only Providing An Introduction For Time And Companionship Only! then that makes it legal, despite everybody else knowing the insistence you're not doing something that you patently and provably are doing is not a valid, sophisticated or useful attempt at defence to most people beyond the age of about thirteen.
Presumably they also believe that if I go outside and glue a Mercedes badge on the Renault, it'll magically become a Mercedes. I wonder if they'd be interested in this bridge I've got? :D
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Oooh Amy, I would not take that bet, I think you have another odds on favourite there!
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I'll take the 1/2 odds on Sara going quiet and another spokesperson taking over.I'll bet a pair of holdups and half a pack of pringles (prawn cocktail flavour!).I reckon Finny will be the replacement! :)
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Oooh Amy, I would not take that bet, I think you have another odds on favourite there!
I don't think they would dare go with the disclaimer excuse now,they would look even sillier trying to claim that old chestnut and then trying to explain that things like owo,a to z,kissing at discretion etc as listed on agency websites is actually code for playing scrabble and chatting over a cup of Earl Grey!
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I'll take the 1/2 odds on Sara going quiet and another spokesperson taking over.I'll bet a pair of holdups and half a pack of pringles (prawn cocktail flavour!).I reckon Finny will be the replacement! :)
I'll have a piece of that one too :D
*thinks about Pringles*
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OK folks I'm opening a book on the inevitable climb-down from Viva.
1/2 odds on Sara goes mysteriously quiet, a replacement person says "We will look into this situation very carefully, thank you for the information" and then never responds to any more queries.
I'm going with this one, additionally no admittance that they got anything wrong in this instance, or the whole thread, or at all.
THE END
Also ***thinks of raspberry chocolate magnums***
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Ratners.
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Ratners.
Yup! ;D
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https://www.legislation.gov.uk/ukpga/2003/42/section/53 (https://www.legislation.gov.uk/ukpga/2003/42/section/53)
HTH
😂😂😂😂
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Jesus wept!They are all illegal!Managing a brothel or running an agency is illegal end of story!I can't believe given that you claim to not want to promote anything illegal that you didn't actually bother to look at what is legal and isn't regarding sex work.
I think you are just digging yourself into a massive hole with this one.
I know it s a joke they constantly remove my advert for pictures breaking the guidelines - when since has a fully clothed adult in a photo become illegal please let me know - I must have missed the law on this new ruling
But will accept adverts from pimps and agencies lol
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Sarah will be back as Lucy
Lucy will fuck up and say something stupid and be replaced by Adam
Adam will be a sexist pig and get scared of us ladies and refuse to post
Sarah will return and hope we all forgot that she hasent got a clue what she talking about
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I did warn Sarah some thing like this would happen. Viva should use me as intelligence lol. All it takes is a working formula. :)
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OK folks I'm opening a book on the inevitable climb-down from Viva.
100/1 Viva admit "Actually we just want to make the maximum profit possible so we're going with the agency cash even though we know it's illegal. Laters!"
10/1 The thread is abandoned
5/1 Sara is scapegoated and Viva claim they never meant what she said about illegal sexual activity
1/2 odds on Sara goes mysteriously quiet, a replacement person says "We will look into this situation very carefully, thank you for the information" and then never responds to any more queries.
5000000/1 Viva remove the illegal agency adverts :D
Thinking the 10/1 abandoned thread is looking likely as VS seem to no longer want to answer questions hmmm wonder why?
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Sorry for the delay - we were out of the office on Friday, it seems we missed a lot! Your displeasure has been noted; again, if you deem any ad suspicious or not conforming with our posting rules then please do highlight to us, we can then review and continue with our process.
The Vivastreet Team
Sara
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Sorry for the delay - we were out of the office on Friday, it seems we missed a lot! Your displeasure has been noted; again, if you deem any ad suspicious or not conforming with our posting rules then please do highlight to us, we can then review and continue with our process.
The Vivastreet Team
Sara
You've missed the point, its not up to us to highlight 'suspicious ads' it's up to you to be responsible and professional and abide by the law as to which ads you accept.
You've also skipped the main issue, the fact that you allow illegal agency advertising on your site at a preferential rate to perfectly legal Independent Escorts.
I give up, you really are alienating a massive group of advertisers here.
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Sorry for the delay - we were out of the office on Friday, it seems we missed a lot! Your displeasure has been noted; again, if you deem any ad suspicious or not conforming with our posting rules then please do highlight to us, we can then review and continue with our process.
The Vivastreet Team
Sara
Noted? Is that 'Vivaspeak' for ignored?
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Noted? Is that 'Vivaspeak' for ignored?
Sara I don't think others trust what Viva say no more. Just being honest here. Unless you do improvements then let them know here.
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Sorry for the delay - we were out of the office on Friday, it seems we missed a lot! Your displeasure has been noted; again, if you deem any ad suspicious or not conforming with our posting rules then please do highlight to us, we can then review and continue with our process.
The Vivastreet Team
Sara
So yet again Sara, I'm "highlighting" the 1100+ agency ads with you as not conforming with your stated posting rules. What are you doing about it?
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So yet again Sara, I'm "highlighting" the 1100+ agency ads with you as not conforming with your stated posting rules. What are you doing about it?
Well this is what they said they would be doing:
Should any agency highlighted be proven illegal then we will ban them from the website and we will not allow them to post with us again.
As has been posted, linked to and explained ad nauseum , any 'escort agencies' or any other third parties who procure prostitutes for punters and gain from doing so (ie make money) are breaking the law. It's nothing to do with individual operations and I've even linked you to the specific law they're breaking on the CPS site. The money they are paying you with has been amassed from criminal activity.
How many have you banned so far? I'm sure we all appreciate that Rome wasn't built in a day, but I'm sure the people here who have had difficulties with their ads would be interested in a ball park figure?
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Ignore this post!
They seem to have solved part of the geography issue, just didn't make me aware of it. Will be interesting to see what happens when I replace my ad.
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My observation is doing and admitting are two different things.
Look Sara?. I should be getting comission for predicting this the situation with the escorts. :) Action talks louder than words. :)
I applied to at least 20 jobs last night am feeling like a conquerer. :)
What skills does it take for the Viva Role?. I am very friendly and give exceedingly great Customer service and others can learn.
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Ignore this post!
They seem to have solved part of the geography issue, just didn't make me aware of it. Will be interesting to see what happens when I replace my ad.
I hope they will sort in my area. After 2 years of posting I'm still showing in an area where I'm 2 miles from & it's spelt wrong!
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In history when people figure out the truth it usually takes a lot to calm. But what do I know.
I see history repeating its self.
Being honest here.
Time for a shower now then I am ready to start my day. :)
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Viva some times mess my ad up but with Kate is the best option if we want VIP treatment with vivastreet.
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I hope they will sort in my area. After 2 years of posting I'm still showing in an area where I'm 2 miles from & it's spelt wrong!
Yes I had that when I was in a large provincial town, it would place me in a tiny village instead of the main town.
More recently couldn't get within 10 miles of a smallish to medium town. If you searched for the town you got a location 40 miles and a 1 hour journey away. This applied to anything anyone was advertising or looking for. I spent a lot of time playing with postcodes, now looks like it might have worked.
Two miles would have been very tolerable.
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You've missed the point, its not up to us to highlight 'suspicious ads' it's up to you to be responsible and professional and abide by the law as to which ads you accept.
You've also skipped the main issue, the fact that you allow illegal agency advertising on your site at a preferential rate to perfectly legal Independent Escorts.
I give up, you really are alienating a massive group of advertisers here.
So hang on did. I miss the memo illegal agencies advertising is cheaper than totally legit independent escorts advertising
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Well this is what they said they would be doing:
As has been posted, linked to and explained ad nauseum , any 'escort agencies' or any other third parties who procure prostitutes for punters and gain from doing so (ie make money) are breaking the law. It's nothing to do with individual operations and I've even linked you to the specific law they're breaking on the CPS site. The money they are paying you with has been amassed from criminal activity.
How many have you banned so far? I'm sure we all appreciate that Rome wasn't built in a day, but I'm sure the people here who have had difficulties with their ads would be interested in a ball park figure?
Thus far, 5. I know, this isn't a huge number but unfortunately it is a lengthy process with external forces involved but it is a start. We completely understand the points raised & frustratingly we can't go into details... I wish we could!
The Vivastreet Team
Sara
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Ignore this post!
They seem to have solved part of the geography issue, just didn't make me aware of it. Will be interesting to see what happens when I replace my ad.
That's great news! I've only just discovered this from tech myself! Glad it has finally been resolved after an awfully long time of you being patient with us.
The Vivastreet Team
Sara
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I hope they will sort in my area. After 2 years of posting I'm still showing in an area where I'm 2 miles from & it's spelt wrong!
Please email es@vivastreet.com with your full postcode, what should be displayed and what is currently incorrectly displaying. I'll speak to our tech team and try to resolve.
The Vivastreet Team
Sara
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Sorry for the delay - we were out of the office on Friday, it seems we missed a lot! Your displeasure has been noted; again, if you deem any ad suspicious or not conforming with our posting rules then please do highlight to us, we can then review and continue with our process.
The Vivastreet Team
Sara
Continue with your process of ripping of indie escorts in favour of illegal agencies?
Continue with your process of not answering questions?
Continue with your process of having a thread in Saafe sounding so helpful yet when concerns about the legalities of your advertising is brought into question you have nothing to say but bloody HIGHLIGHT it?
You treatment of independent escorts by giving a preferential service to illegal agencies is disgraceful and one of the reasons you will never get a penny off me.
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Thus far, 5. I know, this isn't a huge number but unfortunately it is a lengthy process with external forces involved but it is a start. We completely understand the points raised & frustratingly we can't go into details... I wish we could!
The Vivastreet Team
Sara
As of today there are 1153 illegal agencies advertising with you.
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As of today there are 1153 illegal agencies advertising with you.
And most of these are glaringly obvious to us, why aren't they to you Vivastreet?
Could it be you know little about an industry you make shedloads of money out of surely not, or is it just pure incompetence, or wilfull ignorance.
Take your pick ladies. Over and Out.
EDIT: Hear Hear Helen for your last post
DOUBLE EDIT: Viva need to FOCUS on the FOCUS GROUP element that's supposedly part of the point of this thread Instead of constant self-promotion.
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it s surprising that can do that...it is illegal, so Where is control?
anyway i posted package deal that they are offering
http://www.saafe.info/main/index.php?topic=40164.msg307603#msg307603
i m wondering how much they are asking to agency...if they do a difference!
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And most of these are glaringly obvious to us, why aren't they to you Vivastreet?
Could it be you know little about an industry you make shedloads of money out of surely not, or is it just pure incompetence, or wilfull ignorance.
Take your pick ladies. Over and Out.
EDIT: Hear Hear Helen for your last post
DOUBLE EDIT: Viva need to FOCUS on the FOCUS GROUP element that's supposedly part of the point of this thread Instead of constant self-promotion.
You have hit the nail on the head right there SS.
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For Fucks sake - they're not going to stop taking adverts from agencies. Leave it alone.
What we want is to be able to advertise simply and honestly. We should be able to advertise our services and our rates and not have reasonable photos (non-pornographic) on our adverts.
Oh, and it would be nice if our adverts weren't used as platforms for pop-up ads for competing services like "bored housewives in your town"
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Of course they're not going to stop, they would lose all that nice profit. Speaking for myself only, I just want them to acknowledge their hypocrisy.
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Of course they're not going to stop, they would lose all that nice profit. Speaking for myself only, I just want them to acknowledge their hypocrisy.
+1.
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Of course they're not going to stop, they would lose all that nice profit. Speaking for myself only, I just want them to acknowledge their hypocrisy.
+2 and also the fact you think someone won't stop doing something illegal/unfair makes it all the more important to protest it, not the opposite
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All i want if there taking escort sex work adverts that's its priced as the same as other non sexual businesses' that's what's disgusting that a lot charge a huge amount on top its wrong and unfair plus discrimination.
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Hi Vivastreet
Can you tell me why the multi repost has doubled in price?
It was always ?24.99 and now it is ?49.99
Not happy at how you rip us escorts off.
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Jesus. I just put the most PC written ad on viva street with what was pretty much fully clothed pictures and it was declined. The escort advertising isn't worth the paper it's written on so to speak. I'm out!
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I'm not wasting my time with vivastreet until they sort out the bugs.
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Jesus. I just put the most PC written ad on viva street with what was pretty much fully clothed pictures and it was declined. The escort advertising isn't worth the paper it's written on so to speak. I'm out!
Will you find out why it was declined if there taking money from prostitution why are they being so picky i remember they were like this a couple of years back thats why i went somewhere else
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Hi Vivastreet
Can you tell me why the multi repost has doubled in price?
It was always ?24.99 and now it is ?49.99
Not happy at how you rip us escorts off.
When I asked about a price rise they said because they can. It is getting more expensive nowadays.
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Will you find out why it was declined if there taking money from prostitution why are they being so picky i remember they were like this a couple of years back thats why i went somewhere else
EG, I honestly have no idea and I don't intend to find out because if I put any less on the profile and put on more clothes in the pictures I wouldn't have got any calls at all. I'm advertising as a Hooker, but I wrote it out like I was an English teacher providing a levels :) so not sure why they are being so highly strung.
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Hi Vivastreet
Can you tell me why the multi repost has doubled in price?
It was always ?24.99 and now it is ?49.99
Not happy at how you rip us escorts off.
Ouch. MR in my area has been upped also, previously 29.99 now 39.99, so now I just pay for 2x repost once a day @ 3.99 and I do this 1-2 times a week. I personally dont notice a significant difference to my earnings when using the more expense upgrades so I no longer feel the need to give them more money/increase my outgoings.
Does anyone know if you can remove the option of getting contacted via email? I only want my number displayed so I dont have to deal with ping pong emails
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I believe that there's a box to tick for I don't get any emails from them as I have opted out of that option.
When it comes to VS I am very basic and my phone is ringing even after my ad expires and I don't renew immediately.
I have been with VS since their birth and I initially did pay for some of their features but stopped when they started to increase prices.
Years and years I have just paid for the basic and it works well with me....
I find that punters will search for what/who they are looking for so if you use key words in your ads then you will be found.
For myself key words are whatever best describes me that are admissible on their site.....
I make give or take +?4500 in 4 weeks and I barely pay for my ads. Currently I pay only for basic ad on VS, Backpage is free & AW is paid for via phone chat.....
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I believe that there's a box to tick for I don't get any emails from them as I have opted out of that option.
I cant see that option. I even tried removing my email via My Details and it wont let me grrr
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EG, I honestly have no idea and I don't intend to find out because if I put any less on the profile and put on more clothes in the pictures I wouldn't have got any calls at all. I'm advertising as a Hooker, but I wrote it out like I was an English teacher providing a levels :) so not sure why they are being so highly strung.
They have always been known for being ridiculously picky and not allowing reasonable adverts and they have the nerve to put up the price
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When I asked about a price rise they said because they can. It is getting more expensive nowadays.
Wow that's taking the piss. I'll not be paying it anyway.
Thanks for the reply x
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Thanks ladies, think it'll be a basic package for me on there now. Nothing worse than feeling ripped just because they can!
I will add when I was renewing an add it wouldn't go through as they have changed the photo policy. I called then to find out which photo it was didn't meet the neurones and they couldn't tell me! Their service was never great but getting worse by the week!
Xx
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How does it explain the porn naked adverts on there with fannys on show like bored housewives etc that is complete naked porn but there being picky over escort adverts with what there wearing does anyone know or am i seeing things?
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How does it explain the porn naked adverts on there with fannys on show like bored housewives etc that is complete naked porn but there being picky over escort adverts with what there wearing does anyone know or am i seeing things?
No you're not, I made sure myself after being denied shots a while ago when I could still be bothered. It's bizzare and unfortunate. I used them before and I had no problems. Now I have no idea on how to make them happy anymore. It's like having a crazy girlfriend.
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No you're not, I made sure myself after being denied shots a while ago when I could still be bothered. It's bizzare and unfortunate. I used them before and I had no problems. Now I have no idea on how to make them happy anymore. It's like having a crazy girlfriend.
Its madness i repeat madness
It would be nice if they could come on here and answer that i would love to know there answer
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Sent customer services an email yesterday to usual recommended es@ address to find out how to use the new geographical adjustment without having to rewrite a new ad, no reply yet.
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Two of my friends have received texts offering free trials.
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Two of my friends have received texts offering free trials.
I have received those too in the past and someone from their team even called to encourage me to take advantage of the offer but I never did and not interested either. Since I am overly dissatisfied with VS and free or not I wouldn?t be allow to advertise as I wish in the same way allowed on BP, AW or elsewhere. I am happy paying for the basic service that I buy for with that I know what I get....
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I have received those too in the past and someone from their team even called to encourage me to take advantage of the offer but I never did and not interested either. Since I am overly dissatisfied with VS and free or not I wouldn?t be allow to advertise as I wish in the same way allowed on BP, AW or elsewhere. I am happy paying for the basic service that I buy for with that I know what I get....
i tried two weeks the basic one, i didn t get bookings.
So to me Viva do not work (my experience) maybe worth it outside London...or maybe do not work with me LOL
so no worth the investment...then i find expensive and they sending a lot of email to push ads, upload....
When i get free trial i get 1 booking only but i was over exposed!
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I find viva is a lot of time wasters and not that great and they keep putting price up and being ridiculously picky with pictures etc but blatantly have porn ads with open vaginas on there advertising near escort ads which is inappropriate plus it looks like there giving them priority and allowing full on graphic nudity and trying to restrict just normal escort photographs...its odd very odd
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In one escort's advert, which I believe is still live on the Vivastree website, there is a video showing a woman performing oral sex on a man. As many of us are saying, Vivastreet are "INSERT RUDE WORD HERE".
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I've obtained some very good regular clients from my VS advert.
However the flip side is that whenever I advertise with VS I notice a definite increase in enquiries which just shout "How much", or "Are you open", "Available?", or even "Hey" as their only and opening words which may be via text, email or actual phone call. Result is I end up feeling very much disrespected and bullied.
Not sure how VS can alter this, perhaps if their site was more professional, less 'free adult dating'. I don't know, but combined with their prices I've always come away with a sense of hitting myself with a birch twig each time I advertise with them.
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In one escort's advert, which I believe is still live on the Vivastree website, there is a video showing a woman performing oral sex on a man. As many of us are saying, Viastreet are "INSERT RUDE WORD HERE".
Exactly there showing blatant porn on some ads but are being awkward over reasonable escort photos and declining the ads. Plus if your advertising in the escort section there should not be pop up porn of bordnhpusewives in your area or whatever it is its wrong.
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I haven't been on this thread for a while as I stopped using VS due to the lack of quality clients.
I am cutting back on touring and working from home a week a month and VS is okay in my local area.
A few things seem to have changed though. My local area actually covers more than ONE place, which would involve a change of location.
Do VS no longer offer this option?
What do you now do if you want to change location and how much does it cost?
It used to be quite expensive, as I recall. About ?30 but was only ?10 to have my ad in my local area.
I am guessing as usual that it depends what area people are in but in general, for ladies who use VS AND change location, how is the pricing compared to say, a year ago?
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VS eliminated the autonomously-operated change of location facility in August of last year in preference for a promised touring option facility. This feature is yet to materialise, however.
There is a sales rep-managed change of location facility, but a) it is pricey (normally ?70+ for 15 days, as far as I recall) and b) it requires you to buy all elements of your VS advertising (multi-reposting and VIP-carouselling, for instance, plus the advert itself) through the rep (rather than doing so autonomously via the website). Failure to do so results in the termination of your access to the sales rep (which means, for instance, the termination of your access to the change of location facility).
The alternative to sales rep-managed advertising is to buy adverts in each location that you visit. This is what many of us, including me, now do. You are then free to promote your advert autonomously with any of the different promotional features should you choose to do so.
As you may have gathered, adverts are now published instantly and VS staff can no longer see or access them. As you may have also gathered, many of us are experiencing obstacles in having our adverts published owing to issues with VS's publishing rules.
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I find it's cheaper to buy a add for the week and cancel it when I leave even if I'm only there for 3/4 days
The most I pay is ?20 for two adds in one week and I always get work from
It ,so it's worth it for me
Leeds was ?9.99 for the week & Leicester was ?6.99
The previous adds were ?20 -?30 month more if you were in London & South East and if your only somewhere for a week it wasn't worth it
I don't do any of the reposting / extra stuff like website link as when a guy calls he gets an auto text with the link on it
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Thanks, girls. :)
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I thought I could get away with the VIP and publication for less buying weekly but it works out more expensive. So stuck to the deal offered. I'll have a re think about it next month. Cutting down my advertising a lot.
Thank goodness for regulars.
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VS eliminated the autonomously-operated change of location facility in August of last year in preference for a promised touring option facility. This feature is yet to materialise, however.
There is a sales rep-managed change of location facility, but a) it is pricey (normally ?70+ for 15 days, as far as I recall) and b) it requires you to buy all elements of your VS advertising (multi-reposting and VIP-carouselling, for instance, plus the advert itself) through the rep (rather than doing so autonomously via the website). Failure to do so results in the termination of your access to the sales rep (which means, for instance, the termination of your access to the change of location facility).
The alternative to sales rep-managed advertising is to buy adverts in each location that you visit. This is what many of us, including me, now do. You are then free to promote your advert autonomously with any of the different promotional features should you choose to do so.
As you may have gathered, adverts are now published instantly and VS staff can no longer see or access them. As you may have also gathered, many of us are experiencing obstacles in having our adverts published owing to issues with VS's publishing rules.
When you say the adverts are now published instantly are many people having problems do you mean nobody at viva looks at the ad it just wont publish if the automatic system dont like your ad?
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...are many people having problems do you mean nobody at viva looks at the ad it just wont publish if the automatic system dont like your ad?
1) Since the introduction of instant publishing at VS, a number of forum-members have shared their experiences of advert-rejection.
2) Yes. A VS rep tells me that one element of our adverts causing publication-rejection is use of the pound symbol. Other than this, as you might imagine, in the event of advert-rejection, we can still call VS. They cannot see or access the advert, but may still be able to offer a solution (and to me, as a business, they simply cannot leave us stranded, so to speak)
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1) Since the introduction of instant publishing at VS, a number of forum-members have shared their experiences of advert-rejection.
2) Yes. A VS rep tells me that one element of our adverts causing publication-rejection is use of the pound symbol. Other than this, as you might imagine, in the event of advert-rejection, we can still call VS. They cannot see or access the advert, but may still be able to offer a solution (and to me, as a business, they simply cannot leave us stranded, so to speak)
Having a price listed in the write up will get it rejected. I deleted the price that they told us to write in(or even wrote in themselves) the advert, and it was instantly accepted. Can still have prices in the little table the provide.
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So if you have a problem with your advert and call them up they cannot access your advert anyway to look at it to you what is wrong with it how odd!!
So they dont like you putting prices in your advert but this stops people that have a budget.
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So if you have a problem with your advert and call them up they cannot access your advert anyway to look at it to you what is wrong with it how odd!!
So they dont like you putting prices in your advert but this stops people that have a budget.
There is a table containing your rates viewable by anyone who looks at the advert.
They can access your advert, you need to provide the ad ID number, which is viewable when you go into your account and select the ad.
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For all Vivastreet's faults I have to reiterate that I would be in trouble if they didn't exist.
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I placed an ad on Vivastreet for the first time in over a year. I put the lack of calls (apart from the usual handful of timewasters) down to it's uselessness as an advertising medium. Today, while chatting with what turned out to be another timewaster, I find that my Gatwtick postcode is showing on their site as Dorking!!! FFS! How glad I am that I didn't pay for any premium services.
Vivastreet, you are officially a waste of space. How on earth do you put Gatwick down as Hockwood, Dorking Surrey Not even a hint of Sussex. Get it right!
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I placed an ad on Vivastreet for the first time in over a year. I put the lack of calls (apart from the usual handful of timewasters) down to it's uselessness as an advertising medium. Today, while chatting with what turned out to be another timewaster, I find that my Gatwtick postcode is showing on their site as Dorking!!! FFS! How glad I am that I didn't pay for any premium services.
Vivastreet, you are officially a waste of space. How on earth do you put Gatwick down as Hockwood, Dorking Surrey Not even a hint of Sussex. Get it right!
Just checked. Vivastreet not likely to be any good in Gatwick. What you need to find is the closest Surrey postcode. If you type in escorts Gatwick to Google Vivastreet is page 5 but in Surrey Page 1.
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Just checked. Vivastreet not likely to be any good in Gatwick. What you need to find is the closest Surrey postcode. If you type in escorts Gatwick to Google Vivastreet is page 5 but in Surrey Page 1.
Yeah but that's not the point, I also wonder what results come up when they're looking for their location - they won't sit wondering why they only get results somewhere else or nothing all. This is similar to what was happening in my area and is/was a pain in the neck.
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Well maybe its because Gatwick is not an actual area ot town its just the airport your better off putting a Horley postcode in or Crawley one which those areas are right by Gatwick.
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Hello @Ebonypru :),
We're sorry if the geolocation was not accurate.
We understand the situation and would like to assist you in finding a suitable location.
We are open 8am - 7pm Monday to Friday.
Please give us a call at 0203 695 8755.
Vivastreet
Sarah
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So, Vivastreet,
How come I see adverts with breasts, thighs, bums and you will not allow me to post a picture of my stocking clad thighs or my bum (professional and very tastefully shot pictures)??
The number of times I have had to refresh the page and rewrite my ad is laughable. As for uploading the pictures!!!!????
I am, frankly shocked at what is obviously one rule for some (agencies and some indies) and me. Your terms and conditions are ballocks.
I also see that you are thinking of introducing verification with passports and driving licences. That is seriously taking the piss.
If you think I am going to give you my private details when you won't allow me to write ANY details about the fact I sell my fanny for a living, you are seriously deluded.
I've paid my 9.99 to try an advert in my home area (along with 5 other escorts) but I won't be holding my breath.
Why don't you just stop allowing escorts to advertise? I'll be having to pose in a bloody pinafore with a rolling pin in my hand before long and writing about my 'sweet apple pie.'
You are as bad as the knob end clients your ads attract.
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So, Vivastreet,
How come I see adverts with breasts, thighs, bums and you will not allow me to post a picture of my stocking clad thighs or my bum (professional and very tastefully shot pictures)??
The number of times I have had to refresh the page and rewrite my ad is laughable. As for uploading the pictures!!!!????
I am, frankly shocked at what is obviously one rule for some (agencies and some indies) and me. Your terms and conditions are ballocks.
I also see that you are thinking of introducing verification with passports and driving licences. That is seriously taking the piss.
If you think I am going to give you my private details when you won't allow me to write ANY details about the fact I sell my fanny for a living, you are seriously deluded.
I've paid my 9.99 to try an advert in my home area (along with 5 other escorts) but I won't be holding my breath.
Why don't you just stop allowing escorts to advertise? I'll be having to pose in a bloody pinafore with a rolling pin in my hand before long and writing about my 'sweet apple pie.'
You are as bad as the knob end clients your ads attract.
The verifying is ridiculous and just trying to copy Adultwork i think they have tried this verifying before but classified ads from self employed escorts should not be asked for this intrusive thing. Plus adultwork you can go on there for free Viva you cannot!!!
I honestly have no idea why they keep picking on certain escort ads over silly things but have other blatant nudity pics up there could it be deliberate to favour certain other advertisers over others? im not sure but its odd.
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Vivastreet force SOME massage girls into the escort section, knowing a lot of their readers are foreign, so clients turn up expecting oral and sex when all the massage includes is a hand job, its a recipe for disaster and only a matter of time until a massage girl gets raped because of this.
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Under no circumstance do we force any advertiser into the E&M section, the rules are clear with this - any erotic massage will fall into the Escort and Massage category, fullstop. (It is called Escorts *and massage* for this reason). This will not change & this is the only section available for erotic/sensual massages.
The Vivastreet Team
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Vivastreet force SOME massage girls into the escort section, knowing a lot of their readers are foreign, so clients turn up expecting oral and sex when all the massage includes is a hand job, its a recipe for disaster and only a matter of time until a massage girl gets raped because of this.
EM, people are raped because that's what rapists do and it's the rapists who are entirely responsible, not Vivastreet or anything/anybody else. Please don't post shite like this on the forum.
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So, Vivastreet,
How come I see adverts with breasts, thighs, bums and you will not allow me to post a picture of my stocking clad thighs or my bum (professional and very tastefully shot pictures)??
The number of times I have had to refresh the page and rewrite my ad is laughable. As for uploading the pictures!!!!????
I am, frankly shocked at what is obviously one rule for some (agencies and some indies) and me. Your terms and conditions are ballocks.
I also see that you are thinking of introducing verification with passports and driving licences. That is seriously taking the piss.
If you think I am going to give you my private details when you won't allow me to write ANY details about the fact I sell my fanny for a living, you are seriously deluded.
I've paid my 9.99 to try an advert in my home area (along with 5 other escorts) but I won't be holding my breath.
Why don't you just stop allowing escorts to advertise? I'll be having to pose in a bloody pinafore with a rolling pin in my hand before long and writing about my 'sweet apple pie.'
You are as bad as the knob end clients your ads attract.
Hiya,
Since moving to an automated system there are some images that are being rejected that really shouldn't be, I know it is annoying and we are working on 'tweaking' the system to be a little more relaxed with the rules. We think it is happening when the image is a close up (a zoomed in image of breasts for example could be rejected but not a zoomed out version of the same image).
Please do send us a copy of the images being rejected and we can look into why & hopefully have the rules of the system relaxed (but unfortunately cannot force the system to accept)
I know there are timewasters that get in contact, it is the con of us being top of the searches on Google - double edged sword! We are looking at ways that we could reduce TW by potentially having them verified etc so watch this space!
Any problems, please do feel free to contact us directly on es@vivastreet.com or CS on 0203 6958755.
The Vivastreet Team
Sara
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Verifying timewasters??
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Verifying timewasters??
Oh jesus you can never verify timewasters but it would help if the adverts could have more info on them to help us with timewasters.
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Oh jesus you can never verify timewasters but it would help if the adverts could have more info on them to help us with timewasters.
Exactly - no way on this earth are VS ever going to be able to stop timewasters, but the more explicit we can be on our ads about booking procedures and services provided, the more chance we have of attracting some clients with half a brain.
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Exactly - no way on this earth are VS ever going to be able to stop timewasters, but the more explicit we can be on our ads about booking procedures and services provided, the more chance we have of attracting some clients with half a brain.
Yes its to do with the profile how we attract clients and how things are wrote and worded this can stop some timewasters obviously not all as nothing ever will stop deliberate piss takers.
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Thanks for the comments thus far, we are still in very early stages of brainstorming so your feedback is always welcome!
The Vivastreet Team
Sara
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Thanks for the comments thus far, we are still in very early stages of brainstorming so your feedback is always welcome!
The Vivastreet Team
Sara
Early stages? This thread has run for years, much of our input ignored.
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Hi viva!Why has it gone up from ?7.99 to ?9.99?Just curious I'm in Leeds?
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Early stages? This thread has run for years, much of our input ignored.
Early stages of brainstorming with the TW issue. We do value the feedback, that is why we are here; unfortunately not everything can be put in place or put in place immediately.
The Vivastreet Team
Sara
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Hi viva!Why has it gone up from ?7.99 to ?9.99?Just curious I'm in Leeds?
We base our prices dependant on contacts, we found that this area had shown good growth therefore a slight increase was made.
Hope that helps!
The Vivastreet Team
Sara
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Early stages of brainstorming with the TW issue. We do value the feedback, that is why we are here; unfortunately not everything can be put in place or put in place immediately.
The Vivastreet Team
Sara
We've said for years that the more info we can include helps us screen clients = reduce TW.
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Under no circumstance do we force any advertiser into the E&M section, the rules are clear with this - any erotic massage will fall into the Escort and Massage category, fullstop. (It is called Escorts *and massage* for this reason). This will not change & this is the only section available for erotic/sensual massages.
The Vivastreet Team
You have all the happy ending masseuses in the massage section, thats why they show their breasts in the pics, only you seem to pick on English girls and not the Thai girls.
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we are even forbidden from writing no sex no oral. Why is this ? Check your massage girls numbers, you will see 99% of them are happy ending masseuses, masseuses wear tunics, not vest tops with cleavages showing, has this not registered with the jobsworth who kicks english girls who have candles as their pic out of the massage section ?
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EM, people are raped because that's what rapists do and it's the rapists who are entirely responsible, not Vivastreet or anything/anybody else. Please don't post shite like this on the forum.
It isn't shite though, because I have had 2 people arrive and think they get sex, their english is poor, luckily mine isn't, but had they turned up to someone whose English is poor, the communication and situation could be much worse, only 2 weeks ago a massage girl was raped in Coventry. Advertising girls who don't offer sex with girls that do and not allowing the girls to write they dont do sex or oral is just beyond stupid.
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Well I'm genuinely sorry if you feel that in the event of you being attacked it would somehow be your fault for not doing your advertising properly, but it's not only verbal or written language that make it clear somebody doesn't consent to having sex, especially if they're in the same room.
Plenty of punters over the years have turned up to be disappointed that a service they thought was on offer is not for all sorts of reasons, including misreading/misunderstanding an ad or more often just not reading it at all. The normal consequence of this is not that they assault or rape the person who is refusing consent unless they are rapists, and to suggest that if this happened it would be the responsibility of an advertising site being vague and therefore it's 'understandable' is beyond the pale - what on earth do you think people did before the internet? Or are you saying that you think non-British punters belong to some lower order and are not able to control themselves and their behaviour when told no?
Seriously, stop it. That is not a hint.
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Ok Amy, if what I am saying isn't right, why are escorts wanting to put more info ? If I do massage and have to advertise in an escort section, I should at least be able to write no sex or no oral, just like if escorts were put in a bareback section, they should be able to put no bareback.
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the fact massage clients know to look in just the massage section speaks volumes about who is advertising there, why would I want to be in that section if it didn't get me the clients I aim for. Yet the same women stay there with no message deletion
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Ok Amy, if what I am saying isn't right, why are escorts wanting to put more info ? If I do massage and have to advertise in an escort section, I should at least be able to write no sex or no oral, just like if escorts were put in a bareback section, they should be able to put no bareback.
And that's fine! Clear and useful ads are the biggest advantage of internet advertising and make everybody's lives easier for many different reasons. Those reasons are good enough on their own without trying the gutter press approach of making up a few more salacious and crowdpleasing ones to go with them, so we don't need to do it :).
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So, Vivastreet,
Why don't you just stop allowing escorts to advertise? I'll be having to pose in a bloody pinafore with a rolling pin in my hand before long and writing about my 'sweet apple pie.'
You are as bad as the knob end clients your ads attract.
Aaaaaahahahahaha! Omg you just choked me on my coffee!!!
American here, and you've just given me an idea for my next photo shoot! Ha! Brilliant!
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To Vivastreet,
Ref: ad 147141699
You took payment for the above advert around 11.45am today.
At the time of writing, 19.05, my advert has still not been published.
Please publish the advert immediately.
(I emailed team-uk@vivastreet.com at 15.57. Other than the auto-response, however, I have had no reply).
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Hapend to me,Vivastreet didn't put my advert but still charge my credit card so I ring my bank block transactions and get refund.
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Hapend to me,Vivastreet didn't put my advert but still charge my credit card so I ring my bank block transactions and get refund.
I might try this, then. Thanks.
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My advert has just been published. It has taken 12 hours. FFS.
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My advert has just been published. It has taken 12 hours. FFS.
Email customer service they can give you an extra day.
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Email customer service they can give you an extra day.
Worth a try. Thanks.
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My advert has just been published. It has taken 12 hours. FFS.
Hi Braziliana,
Sorry for the delay with publishing your ad, we'll be happy to add an extra day. Please call through to CS on 0203 695 8755.
Thanks
Sara
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Does anybody know how popular viva street is in the east midlands? i have used it before in the past sometimes not worth it other times it was reasonable and is it easy to just try a week out?
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Does anybody know how popular viva street is in the east midlands? i have used it before in the past sometimes not worth it other times it was reasonable and is it easy to just try a week out?
It's pretty cheap if you don't do all the reposting crap. I think like 7.999 a month
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hi girls, I have a problem with Vivastreet so my ad is automatically renewed but the problem is that they have taken 3 times the same money.
I have blocked my credit card but they took me 100 euros more. :FF :'(
who have had such a problem? tips is welcome.
thanks
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I've moved this here Claudia, so hopefully Vivastreet will be able to answer. There are contact details for them on their posts too :)
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hi girls, I have a problem with Vivastreet so my ad is automatically renewed but the problem is that they have taken 3 times the same money.
I have blocked my credit card but they took me 100 euros more. :FF :'(
who have had such a problem? tips is welcome.
thanks
Hi Claudia
Could you please drop me an email with your ad id, we can then investigate what is happening on this front and feedback. Of course if we have made an error or mistake we will be happy to offer some form of compensation.
Any problems, please do feel free to contact us directly on es@vivastreet.com or CS on 0203 6958755.
Thank you,
The Vivastreet Team - Finny
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thanks, from vivastreet answered me that it was a mistake and that my money will return to my account bank. but I blocked my credit card so how do you return my money?
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Well, VS,
You have now completely surpassed yourself as being the worst provider in whoring history.
I have found my information on 3 other sites, LIFTED FROM MY VIVASTREET ADVERT, so am all over the internet in a false advertising capacity. It IS YOU, because you are the only other advertiser I am using. I use different pictures on your abortion of a site as well.
Nothing lost, income - wise anyway as I get cock all from you generally as I don't entertain reprobates.
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How are they to blame if someone lifts your advert?
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Yes that's right, to correct all locations it will require an overhaul to our geodatabase (which is a big project). I can imagine how many times you've had this conversation but I'm happy to see if I can get a specific postcode changed whilst I am in discussions with our tech team. All I need to know is the full postcode you want to advertise in, what is should show and what it is incorrectly showing!
The Vivastreet Team
Sara
Hi Sara/Vivastreet
my postcode is showing up wrong but I was told I would have to pay to change it although I am in the same location just a couple of streets away. Is there anyway you could sort this out for me
Thankyou
P.s I would be great if Escorts & massage was not put together as no matter how clearly I put that I am massage and say all over my site I don't offer full sex I still get a very stupid amount from VS asking for it, maybe if we were separate it may reduce it a little although some men :FF
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Hi Sara/Vivastreet
my postcode is showing up wrong but I was told I would have to pay to change it although I am in the same location just a couple of streets away. Is there anyway you could sort this out for me
Thankyou
P.s I would be great if Escorts & massage was not put together as no matter how clearly I put that I am massage and say all over my site I don't offer full sex I still get a very stupid amount from VS asking for it, maybe if we were separate it may reduce it a little although some men :FF
Hiya Gina,
Drop us a line with all of the details regarding the postcode issue and we'll look into for you (es@vivastreet.com)
Thanks
The Vivastreet Team
Sara
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Just wanted to say that I've had a horrible experience with customer service today and I've never had someone who's insulted me so much as a customer service member. I suggest putting in a specific area for complaints. I was treated like I was stupid and was blamed for an issue that was not My fault. Please work on your customer service team.
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Just wanted to say that I've had a horrible experience with customer service today and I've never had someone who's insulted me so much as a customer service member. I suggest putting in a specific area for complaints. I was treated like I was stupid and was blamed for an issue that was not My fault. Please work on your customer service team.
Hi Dynamicd,
I am truly sorry to hear this, our CS team are here to assist and support our customers, not the opposite. Please do send us details of the complaint; including your contact details to es@vivastreet.com for us to escalate to the CS Manager.
The Vivastreet Team,
Sara
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Hey I wanted to re advertise with viva when I called up the guy told me my account was blocked by the payment department what does that mean can I have my account back or do I have to make a new one I have no idea to why it be blocked .
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Just wanted to say that I've had a horrible experience with customer service today and I've never had someone who's insulted me so much as a customer service member. I suggest putting in a specific area for complaints. I was treated like I was stupid and was blamed for an issue that was not My fault. Please work on your customer service team.
I had the same issue yesterday, I wonder if it was the same member of staff. He had me on hold for 2o mins when I asked to speak to his line manager and then cut me off. I phoned back and by coincidence it was the same member of staff but he totally denied speaking to me. He asked for the last four digits of my credit card and then said there was no record of it. I told him I was logged into my vs account and I was reading the digits of the screen and he still said they were wrong and asked me to send a screenshot, it was really frustrating I felt like I was :FF
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Hello Gina,
I apologize for the experience you had :-[. I can assure you this will be handled properly. Thank you for coming back to us!
Can you send us an email at saafe@vivastreet.co.uk?
If you include your contact phone number and your account email address we can look into the issue and call you back asap.
The Vivastreet Team,
Sara
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You now have a medal. The Worst adult advertiser 2017. Was there any special trick to make everything this bad? ???
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You now have a medal. The Worst adult advertiser 2017. Was there any special trick to make everything this bad? ???
SM, you're far more likely to get a useful response if you give at least some idea of what the problem with your ad is - it doesn't have to be identifying, but the above is no help at all?
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Amy, I really appreciated your thoughtful comment.
As far as I can see, you are the one, who has set up this thread to help out escorts, using VS, out of your goodwill. Just imagine if we didn't have this thread. We wouldn't have known all the bad experiences posted by escorts. They are getting paid - escorts pay them. I hope we get to read good/nice things about this advertiser in 2018. Taking far more money than they were supposed to, this only sounds just greed, and in fact, highly dubious in their business practice in the most basic level, whilst not interested in providing a decent service.
Managers probably need to offer some training to their frontline staff, it means money and time, but after all, it's not a free service. They are responsible and customers need to be treated with respect. If people continue to have more issues, there is the official consumer complaint service available. Just google and you'll find it. :)
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SM, you're far more likely to get a useful response if you give at least some idea of what the problem with your ad is - it doesn't have to be identifying, but the above is no help at all?
I suspect SM is talking about VS in general and not about an ad she may or may not have with them?
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I rang up today got told ill get a email back when the lady I have been dealing with now I have got my accountant
back I still cant use my debit card I have to use a prepaid card or a voucher I would really like the change of
location option but its not coming up on the options Im waiting for this lady to email me back so I can advertise again x
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I would really like the change of
location option but its not coming up on the options
VS eliminated the change of location facility last August. This happened with no forewarning of any kind (literally a "sudden death"). In its place was meant to come a touring option facility. No details of this facility have ever been shared, however, and 16 months on from the removal of the change of location facility, there is in fact no touring option facility to speak of. The solution is to buy an advert for each location that you visit.
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Oh great I only do like 2 days in each location so basically each tine I wanna change it I pay a tenna again . That was always the option I chose x
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Oh great I only do like 2 days in each location so basically each tine I wanna change it I pay a tenna again . That was always the option I chose x
Thats bad they will start losing more business over it if they do not fix it. I know friday ad you can just change your location quite easy.
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Hello Gina,
I apologize for the experience you had :-[. I can assure you this will be handled properly. Thank you for coming back to us!
Can you send us an email at saafe@vivastreet.co.uk?
If you include your contact phone number and your account email address we can look into the issue and call you back asap.
The Vivastreet Team,
Sara
Thank you Sara as soon as I get chance tomorrow I will do that. Can you clarify something for me? I mentioned to him that I paid for my friends advert as she didn't have a debit card and he told me this was against VS rules which could result in my account being terminated and being banned from posting any more adverts. If this is the case which he insisted was can you tell me where it is mention on the site and is this rule is just for Escorts/massage providers all everyone who posts adverts?
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Thank you Sara as soon as I get chance tomorrow I will do that. Can you clarify something for me? I mentioned to him that I paid for my friends advert as she didn't have a debit card and he told me this was against VS rules which could result in my account being terminated and being banned from posting any more adverts. If this is the case which he insisted was can you tell me where it is mention on the site and is this rule is just for Escorts/massage providers all everyone who posts adverts?
Hey Gina,
The "1 card per person (bank card should belong to the advertiser)" is found under Golden Rules at the bottom of our T&C.
Here is a link to bring it up easier http://www.vivastreet.co.uk/s/legal
We're looking forward to speak to you!
The Vivastreet Team,
Sara
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Hello Braziliana,
Good news! If you are in need of the change of location option this can be purchased directly with CS, please call on 0203 695 8755 and they'll be happy to help!
The Vivastreet Team
Sara
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Oh great I only do like 2 days in each location so basically each tine I wanna change it I pay a tenna again . That was always the option I chose x
What I do is put my add up so that it ends the day after I leave the location
I use a separate number to My AW phone number and it has a auto responder on it that's states I'll. Be in xxx on xxx date so to call back the. and it has my website link on it ( this means I don't pay VS for my website link on my advert 😄)
This means I get a weeks advertising and I don't even have to deal with any of them calling me till I arrive
It also means that I get rid of a lot of the idiots because if they reply to the auto responder after they got it with dumb questions when they call me when I am there I can see if they have called me b4 by the texts and how many times
I normally get at least 1 or two booking of VS sometime quite a lot in some locations as it works better in certain places
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Hello Braziliana,
Good news! If you are in need of the change of location option this can be purchased directly with CS, please call on 0203 695 8755 and they'll be happy to help!
The Vivastreet Team
Sara
I was dropped by my account manager when I bought some advertising directly through the website (as it was a Saturday and CS was closed), the which ending my access to the change of location facility.
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I was dropped by my account manager when I bought some advertising directly through the website (as it was a Saturday and CS was closed), the which ending my access to the change of location facility.
Thanks for coming back.
The payment for change of location only can still be done directly with CS over the phone.
We're waiting for your call!
The Vivastreet Team,
Sara
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I only just noticed that all uploaded photos are cropped. I knew there was a cropping frame when you upload, but I thought that was for thumbnails and that they would expand if clicked on in the advert.
I work really hard to take and frame and process good photos. They're *not* square. I shouldn't have to choose between showing my face and my legs.
Why can't they at least expand to show the full image when a viewer clicks on them?
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Any one else having issue with stating the words 'owo, anal, cim, bareback' on their vivastreet ad? I prefer to have it stated on the ad that I do not provide these to avoid callers wasting time asking for these services.
My ad wouldn't even go through with any of these words stated in it but I have seen ads with these words in the title!
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Hey Gina,
The "1 card per person (bank card should belong to the advertiser)" is found under Golden Rules at the bottom of our T&C.
Here is a link to bring it up easier http://www.vivastreet.co.uk/s/legal
We're looking forward to speak to you!
The Vivastreet Team,
Sara
It was actually a different card and bank account to the one I use myself so I didn?t get it confused with my own so it had nothing to do with that but another escort told me a very good reason not to let another girls use my card so it doesn?t really matter. At of the day the guy was just being arsey it had nothing to do with T & C?s he was just looking For an excuse to belittle me
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So been attempting to put an advert on viva street since 7am this morning. Keeps getting rejected.
I am not putting a crappy 2 sentence advert up so that none of my clients know what I am actually selling just so viva street can take my money me give me an advert which is ineffective. This site is the worst by far for advertising.
Waste of my time. Never again!
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So been attempting to put an advert on viva street since 7am this morning. Keeps getting rejected.
I am not putting a crappy 2 sentence advert up so that none of my clients know what I am actually selling just so viva street can take my money me give me an advert which is ineffective. This site is the worst by far for advertising.
Waste of my time. Never again!
Hello Nora,
I'm sorry for the inconvenience. I know it is frustrating trying to publish an advert for so long now.
How the system works is, it will reject the advert if it finds any words or symbols within the description or title that are not allowed on Vivastreet.
Since the advert is published automatically and it can be modified multiple times without having to wait, I would suggest to try and thin out your description and remove any symbols or emojis.
You can find a list of general posting rules for the Escorts & Massages category at the bottom of the page using this link http://www.vivastreet.co.uk/s/legal
The Vivastreet Team,
Sara
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Hello Nora,
I'm sorry for the inconvenience. I know it is frustrating trying to publish an advert for so long now.
How the system works is, it will reject the advert if it finds any words or symbols within the description or title that are not allowed on Vivastreet.
Since the advert is published automatically and it can be modified multiple times without having to wait, I would suggest to try and thin out your description and remove any symbols or emojis.
You can find a list of general posting rules for the Escorts & Massages category at the bottom of the page using this link http://www.vivastreet.co.uk/s/legal
The Vivastreet Team,
Sara
Hi Sarah
Thankyou for replying.
But seeing as I am an escort putting up an escort advert to sell sex it's ridiculous that my fairly simple worded advert is rejected. If sex terminology is not allowed, the advert is useless and will only serve to cause me hundreds of idiots calling me tying up my phone line to answer queries that should be covered in my advert.
I refuse to pay viva street money to put a crap 2 line advert up just so it can be published, then moderated to its death when I amend it and your moderators make a total mess of the remainder of the advert.
Today was my first and last attempt at using viva street.
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How do VS get away with charging escorts a lot of money to so called 'advertise' their sexual services when on the other hand they don't allow ads that mention specific sexual services is beyond me.
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Hi I'm annoyed as I put an ad on viva street today and they'v taken my no off not had a call since 3pm and it's after 9pm I'm not happy.
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Hi I'm annoyed as I put an ad on viva street today and they'v taken my no off not had a call since 3pm and it's after 9pm I'm not happy.
Hello Romance :) ,
I apologize for the late reply. Let me know if you still need help with your advert.
Our Customer Service number is 0203 695 8755 if you want to talk to us asap.
If you have any other questions please let me know!
The Vivastreet Team,
Sara
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Only noticed because a client has just told me. Not sure how long this has been going on!
Update! Just looked and clients can view but you can?t log in and I want to change location in an hour. Grr!!
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Thanks for making us aware of this, LOTM.
I have just emailed them to ask when it will be fixed and how, if at all, advertisers will be compensated for lost advertising time.
(I just want the site fixed asap, just like everyone else, I reckon).
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It was fine last night when I reposted my ad
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Yes, it was fine earlier today too when I posted my advert. It has since gone down, though, exactly as LOTM as has said.
Let them fix it asap!!
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I think it's working again, I know it was working around 10 - 11am because I've had someone from it, I couldn't get in until a minute ago but now I can :)
Can't have been down long but I need it today too :FF
Edit - I can now see my account and ads but still problems when searching, fucking great.
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Now the guys can?t view. Called them and they said they are trying to resolve.
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Now you can log in and change location but the guys cannot see it. :FF
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Please will you help me with this. Vivastreet way it is fixed but when I hit Google them escorts Glasgow then Vivastreet it is showing the site being down. Can you all check please!!!
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LOTM, when I follow these steps, Vivastreet does not appear on either page 1 or page 2 so I can't help you with this, sadly.
(VS is now working fully for me. I am able to login plus to search for escorts. I am in Devon).
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It seems fine now.
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So vivastreet allow girls to steal pics from other girls on their site and repost them as their own pics and ad
And you do nothing about it ...
Geez thank goodness I found this out ..I was about to post an AD with ur site
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So vivastreet allow girls to steal pics from other girls on their site and repost them as their own pics and ad
And you do nothing about it ...
Geez thank goodness I found this out ..I was about to post an AD with ur site
And how do they store the ID they are asking for?
#hatevivastreet
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And how do they store the ID they are asking for?
#hatevivastreet
Honestly I can?t believe it when read about it. The audacity of vivastreet to ask of ID PROOF - the owner of her pics who has being advertising with them longer then the fake advert. Is unbelievable
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Don’t advertise with vivastreet ..it’s waste of time and money..I’ve being having technical issues with my advert since I placed my ad last night - either all pics disappear or the number button doesn’t show or it’s just just blank with just the title— all they say “we can’t do anything about it”
Absolutely rubbish service :FF
NEVER ADVERTISING WITH VIVASTREET
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So vivastreet allow girls to steal pics from other girls on their site and repost them as their own pics and ad
And you do nothing about it ...
Geez thank goodness I found this out ..I was about to post an AD with ur site
Hello Missyblue,
We're sorry to hear someone else is using your photos. What we advise is to report the advert in question mentioning you ad ID in the report.
No one should post an advert with someone else's photos. This is against our rules.
In regards to request for identification, as per our T&Cs we may do so to protect our users from being scammed.
Sara
Vivastreet Team
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I have personally found vivastreet to be worth advertising. I do a basic ad of around £12.98 including website link. I just post an ad up when touring and find I get 1 - 4 clients a tour from it. So good ROI
Do remember it takes up to 24 hours for your ad to be approved.
Only issue I ever had with them is they charged my card twice and wouldn't refund . But got it sorted and my next ad for nothing. I keep a very basic ad for escorting just with a bit about me and my tour dates and a website link/ phone number.
Find genuine clients click on my website link and book me so worth paying extra 2.99 for the website link.
Just my personal experience
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I find viva street to expensive, and sometimes, someone can take your pictures from there (happend to me once and i called them, said what's the problem send my verification pictures and everything, but the guy from VS told me that i'm the one who posted the add after the girl who stoled my pictures, and in that time i was advertising only on VS). that was a bit dissapointing for me and i've started advertising on other sites... and less in VS. if you can reduce all that prices and put a (hidden verification picture) or something for all the girls, it will be great.
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I have personally found vivastreet to be worth advertising. I do a basic ad of around £12.98 including website link. I just post an ad up when touring and find I get 1 - 4 clients a tour from it. So good ROI
Do remember it takes up to 24 hours for your ad to be approved.
Only issue I ever had with them is they charged my card twice and wouldn't refund . But got it sorted and my next ad for nothing. I keep a very basic ad for escorting just with a bit about me and my tour dates and a website link/ phone number.
Find genuine clients click on my website link and book me so worth paying extra 2.99 for the website link.
Just my personal experience
Same here I just use a different number & my auto text
If they actually read the auto text and reply back and it's proper questions I will speak to them and go from there I've met some really lovely clients from Viva St
On my last 6 day tour I got 6 bookings from it so worth £12
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Warning!!!! Scam text sent telling me my Vivastreet ad has been frozen because unable to verify account!!!
It had a link making it look like Vivastreet but it’s not.
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I've just had that too is it definitely a scam?
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I've just had that too is it definitely a scam?
What's the senders email address?
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What's the senders email address?
It’s from a mobile number.
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Hello everyone,
We've been notified by users that they are receiving texts and emails asking them to 'validate' their details.
As a safety measure please pay attention to sender's details and info:
- email address
- phone number
- URL they want you to click on
- information they request
As you know Vivastreet will only contact you from team-uk@vivastreet.com or through Customer Service using phone number 0203 695 8755.
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Anyone get a text / email from Viva st telling them that as of tomorrow ( Monday ) the prices are going up
Be interesting what they put them up to
But while they are putting up the prices to screw escorts even more out of money for advertising
They could invest in some decent customer services and some consistent rules of what we can advertise and what we can't advertise
My advert which i just copy and paste for other adverts on viva st and use the exact same pictures was recently blocked
Could they tell me why - no of course they couldn't just that my text had some words in it that wasn't
aloud .
But seeing as I had another advert up with exactly the same words which was allowed at that time
It proves that They are about as consistent as me winning the lottery ( which is never ) when I pointed this out my advert was allowed - Go figure
For all of AW faults at least they email you telling you what you have done wrong and point you to their T&C so you at least have a chance of working out what rule you have violated
Viva St just expect you to magically work out what you have done wrong which is hard when one week your add is allowed and the following week your add is removed but you haven't actually changed anything in the advert at all
Rant Over 😂
So Viva st while your busy raising your prices please raise your consistency and stop being dickheads about what is allowed or not allowed on our adverts
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Paris, do you think it's area dependent? I read on here the other day that somebody (in Wales, I think) only pays £4.99 a week but most places I know are £9.99 and a lady I know in London said it was something like 30 quid? That's without the website links and extra stuff.
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Why are they are increasing their prices—are you making changes to help the girls who advertise on ur site get more GENUINE clients and less TIMEWASTERS
Less stupid pop ads on their pages —linking to other pornsites
Are you planning to make the experience of contacting your customer service more productive?
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Paris, do you think it's area dependent? I read on here the other day that somebody (in Wales, I think) only pays £4.99 a week but most places I know are £9.99 and a lady I know in London said it was something like 30 quid? That's without the website links and extra stuff.
Yes I think it's dependent on area. They charge what the local market will bear. Backpage used to do the same. I'd pay £5 for a sponsor ad in Barnsley but £30 in London.
At least on AW you pay the same price for features wherever you are. Same for MLE, UKA, and Friday Ad. I know "it's just business" but it feels fairer!
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Yes it's £9.99 for 7 days in my area, basic ad phone number but no web links or any other promotional facility.
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Paris, do you think it's area dependent? I read on here the other day that somebody (in Wales, I think) only pays £4.99 a week but most places I know are £9.99 and a lady I know in London said it was something like 30 quid? That's without the website links and extra stuff.
At the moment there are definatly different basic prices for different areas
Amy
But probably as most of us realised it was cheaper and easier to just post a add in whatever area we are working and delete it afterwards rather than doing the expensive reposting and change of location.
Viva Shit as I'm now calling them have probably lost money. I'm constantly bombarded with texts for 50% off upgrades and stuff
Different area are def different prices though poor old Wales is the cheapest I think ( what can that say about Wales 😂)
Wales 4.99
Bristol 9.99
Heathrow 12.99
Borehamwood 12.99
Oxford 9.99
Exeter Taunton 9.9
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At the moment there are definatly different basic prices for different areas
Amy
But probably as most of us realised it was cheaper and easier to just post a add in whatever area we are working and delete it afterwards rather than doing the expensive reposting and change of location.
Viva Shit as I'm now calling them have probably lost money. I'm constantly bombarded with texts for 50% off upgrades and stuff
Different area are def different prices though poor old Wales is the cheapest I think ( what can that say about Wales 😂)
Wales 4.99
Bristol 9.99
Heathrow 12.99
Borehamwood 12.99
Oxford 9.99
Exeter Taunton 9.9
I don't receive any marketing from them apart from the 24 hours countdown at the end of 7 days advertising.
I am very good at opting out of mailings so could be that.
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Viva Shit as I'm now calling them
This made me laugh :D But I stopped laughing when I read about the price increase. Not great.
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Paris, do you think it's area dependent? I read on here the other day that somebody (in Wales, I think) only pays £4.99 a week but most places I know are £9.99 and a lady I know in London said it was something like 30 quid? That's without the website links and extra stuff.
Cheaper in Wales but no clients from it there for me.
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Seems Vivastreet keep putting their prices up. Usually like to keep my real cards private so used to use Paysafe (not sure I trust many advert sites with real card for online fraud). However, is quite a bit more to use Paysafe voucher (which adds up with increase in fees) so tried using Pockit Mastercard - prepaid card just top up at shop that use for most online things to prevent fraud. Also used in the past many months ago on viva but seems not to be working?
Pockit Mastercard working everywhere else just seems problem with Vivastreet? Is this some policy Pockit introduced? Anyone try paying with Pockit? Maybe Pockit had too many complaints about Viva, those people asking credit refund and sometimes Viva never published peoples pics without verification so people probably complained to Pockit?
Also Viva is annoying now as can not pay monthly? Which was cheaper. Now only can pay weekly - unless a way of paying monthly and if so how and at what saving?
Thanks 8)
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Hello AsianLulu :)
I'm sorry to hear you're unable to pay with your prepaid card. We have been informed by a few users their payments were declined by the payment provider, Pockit.
If you still wish to use a prepaid card there are couple of cards we can recommend:
https://www.cashplus.com/
https://www.sparkprepaid.com/
I hope this helps you.
Vivastreet Team
Sara
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Yes Leeds from £9.99 to £12.99
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Hello AsianLulu :)
I'm sorry to hear you're unable to pay with your prepaid card. We have been informed by a few users their payments were declined by the payment provider, Pockit.
If you still wish to use a prepaid card there are couple of cards we can recommend:
https://www.cashplus.com/
https://www.sparkprepaid.com/
I hope this helps you.
Vivastreet Team
Sara
Ok, will look into those cards.
How about the monthly payment option like before? As paying weekly is very expensive?
Why not (as the drop down boxes already have prices for different options) a simple option to choose weekly price or monthly price? So we can pay easily monthly on line (ie a choice?)? Is there a way to pay monthly?
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London from £14 and something now it's £17.99 :)))))
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London from £14 and something now it's £17.99 :)))))
Smh ...so tht u can spend ur time dealing with timewasters
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I've not advertised since the reported price rises, simply because I'm doing fine from regulars and other websites. No point paying if I don't have the capacity either for enquiries or actual bookings.
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I've not advertised since the reported price rises, simply because I'm doing fine from regulars and other websites. No point paying if I don't have the capacity either for enquiries or actual bookings.
I notice they've not addressed or explained the overnight 25% price rise that nobody was warned about. We've already had the one about how the section needs more moderation so it takes longer, followed by the one about how they now had robot mods so it was quicker and easier (and you'd think, cheaper).
Even the greedy bastards at the power companies warn customers about a massive price rise before they do it. I wonder how long my customers would hang about if I did? :D
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I notice they've not addressed or explained the overnight 25% price rise that nobody was warned about. We've already had the one about how the section needs more moderation so it takes longer, followed by the one about how they now had robot mods so it was quicker and easier (and you'd think, cheaper).
Even the greedy bastards at the power companies warn customers about a massive price rise before they do it. I wonder how long my customers would hang about if I did? :D
They are pretty shit I use it as a back up and I get a few decent customers from it so it's worth it
wheh my Add was removed a few weeks ago ( the same add that I have used for years just copy and paste it) they couldn't tell me why or what was wrong with it . I had to get quite shity with them to get it sorted
Then they have the nerve to send me a customer satisfaction form 😂
😀Amy, they are probably thinking that if Sesta /Fosta laws or something similar come into shape they need to screw as much money as possible out of us for as long as they can until they have to remove us
I bet This won't be the last increase this year
I don't know if any other sections on Viva Shit actually have paid for sections unless and if they do it's probably nowhere near the cost of what we Escorts pay
So if they lose the Escort section that's a shit load of very easy money gone overnight for Viva Shit
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I notice they've not addressed or explained the overnight 25% price rise that nobody was warned about. We've already had the one about how the section needs more moderation so it takes longer, followed by the one about how they now had robot mods so it was quicker and easier (and you'd think, cheaper).
Even the greedy bastards at the power companies warn customers about a massive price rise before they do it. I wonder how long my customers would hang about if I did? :D
I've just had a quick look in my area they've increased the fee for a basic advert from £9.99 for 7 days, to £12.99. Adding a website link has stayed the same at an additional £2.99. I used to pay £12.98 for 7 days basic ad + link, that will now cost £15.97. This makes them more expensive than quite a few paid directories, and just as expensive as some of the very big names.......perhaps VS is that important to some people ???
If I need it I will renew, but for now I don't and yes it's cheek - my power company have just sent a letter to inform of price rises.
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😀Amy, they are probably thinking that if Sesta /Fosta laws or something similar come into shape they need to screw as much money as possible out of us for as long as they can until they have to remove us
I bet This won't be the last increase this year
I don't know if any other sections on Viva Shit actually have paid for sections unless and if they do it's probably nowhere near the cost of what we Escorts pay
So if they lose the Escort section that's a shit load of very easy money gone overnight for Viva Shit
I don't think any of the other sections have to pay, no. Apparently this is because our ads takes ages to check and moderate and no other ads do, so the answer might be to just bung your ad on a page where people are selling garden sheds and see how long it takes them to notice :D.
If they do, then you'll know they're talking out of their arse. Everybody else, regardless of what they're offering, gets a freeb which is in least in part funded by the massive amounts generated by the prossie ads. So it won't do the rest of their advertisers any favours, either - God forbid a plumber or a hairdresser might have to stick their hand in their pocket.
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If I need it I will renew, but for now I don't and yes it's cheek - my power company have just sent a letter to inform of price rises.
Mine too, so we have the option to try and cut back on usage or just switch because we've had some forewarning. I think it's called customer service :).
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I've just had a quick look in my area they've increased the fee for a basic advert from £9.99 for 7 days, to £12.99. Adding a website link has stayed the same at an additional £2.99. I used to pay £12.98 for 7 days basic ad + link, that will now cost £15.97. This makes them more expensive than quite a few paid directories, and just as expensive as some of the very big names.......perhaps VS is that important to some people ???
If I need it I will renew, but for now I don't and yes it's cheek - my power company have just sent a letter to inform of price rises.
Nah it's just that it ranks well on Google. ( well it will until Sara Champion gets her way )
IF you do local ES AT & show your number on AW thats about £10 a day but at least you can pay by the day
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Nah it's just that it ranks well on Google. ( well it will until Sara Champion gets her way )
IF you do local ES AT & show your number on AW thats about £10 a day but at least you can pay by the day
AT isn't worth it for me I do always display phone number, and buy the occasional feature out most of this comes out of PG proceeds which means most of the time it doesn't technically cost me anything. VS on the other hand has to be funded entirely by myself.
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Hello AsianLulu :)
Vivastreet Team
Sara
So still no reply on monthly options? Increasing weekly amounts compounds that increase to x4.33 for the monthly amounts now. Why not give us choice to pay monthly with discount like every other place does? Seems an unnecessary way to take advantage of us.
If this continues I will just focus on paying more SEO and marketing for my websites that already generate more clients than Viva. Viva has just been a side alternative option.
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So still no reply on monthly options? Increasing weekly amounts compounds that increase to x4.33 for the monthly amounts now. Why not give us choice to pay monthly with discount like every other place does? Seems an unnecessary way to take advantage of us.
If this continues I will just focus on paying more SEO and marketing for my websites that already generate more clients than Viva. Viva has just been a side alternative option.
VS did once have a monthly option.
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VS did once have a monthly option.
Yes, exactly. Then they removed and only left a weekly option that works out a lot more on monthly basis. Now only option to choose weekly instead of having choice to choose weekly or monthly as would be best.
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Yes, exactly. Then they removed and only left a weekly option that works out a lot more on monthly basis. Now only option to choose weekly instead of having choice to choose weekly or monthly as would be best.
Viva Shit is a business they are only going to do what makes them more money not less
I actually find the weekly option works better for me rather than the monthly / touring option I found that more expensive
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I'd like to know what happened with the VS - NUM - UKNSWP partnership?
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I'd like to know what happened with the VS - NUM - UKNSWP partnership?
Yes, I am also very interested ! Can we please have an update on this?
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Yes, exactly. Then they removed and only left a weekly option that works out a lot more on monthly basis. Now only option to choose weekly instead of having choice to choose weekly or monthly as would be best.
Sorry for the delayed reply here AsianLuLu, we had moved to 7 days after high demand from our users but we understand that the choice of both would be preferred - we have this noted to discuss with our tech team!
Vivastreet Team
Sara
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Yes, I am also very interested ! Can we please have an update on this?
We continue to have our partnership with NUM, this has been ongoing for a number of years and continues to go strong :-)
The Vivastreet Team
Sara
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We continue to have our partnership with NUM, this has been ongoing for a number of years and continues to go strong :-)
The Vivastreet Team
Sara
Surely this doesn't match up with reports that VS did not have any concerns about individuals who were placing large numbers of ads, indicating they were breaking the law re managing prostitution and probably involved in trafficking. ???
If your relationship with NUM is so strong why were you accepting the ads and/or not passing on this information?
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We continue to have our partnership with NUM, this has been ongoing for a number of years and continues to go strong :-)
The Vivastreet Team
Sara
I've found an article and also heard it said in a TV interview last week, that Vivastreet accepted £25000 worth of advertising from one individual advertising multiple women, yet the VS did not contact the police nor refuse the advertising.
How can you be involved with a safety campaign?
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I've found an article and also heard it said in a TV interview last week, that Vivastreet accepted £25000 worth of advertising from one individual advertising multiple women, yet the VS did not contact the police nor refuse the advertising.
How can you be involved with a safety campaign?
It is like any directory or newspaper that advertises prostitutes for money they are not fussy whether someone is an independent or a pimp/agency miney is money to them.
This is clearly visible with most adverts that charge more for escort/ massage ads then that of a plumber or hairdresser so in partnership with NUM makes no proper sense.
A lot used to hide behind not advertising sex but saying it is massage or just escort service that they take the money for there adverts but some have got bold with putting in options for sexual services to be ticked. I think this will blow up in there face 1 day allowing that particular thing that shows they make money off us selling sex and the advantage point will show we get charged more than a hairdresser or plumber for example.
It looks very bad on them and a possible legal situation in the future could well happen.
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I've found an article and also heard it said in a TV interview last week, that Vivastreet accepted £25000 worth of advertising from one individual advertising multiple women, yet the VS did not contact the police nor refuse the advertising.
How can you be involved with a safety campaign?
Sorry for the delay here! What the reports didn’t mention was that the amount stated was an accumulated spend over years, and that we actually supplied the crucial evidence that led to the conviction. We don’t want any exploitative activity on the site, and since this case we have updated and strengthened our checks and verification processes. We constantly review these; as you know we have our relationship with NUM and now with the Home Office - because we know we need to stay one step ahead of those individuals who seek new ways to abuse the site and put women in danger.
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Sorry for the delay here! What the reports didn’t mention was that the amount stated was an accumulated spend over years, and that we actually supplied the crucial evidence that led to the conviction. We don’t want any exploitative activity on the site, and since this case we have updated and strengthened our checks and verification processes. We constantly review these; as you know we have our relationship with NUM and now with the Home Office - because we know we need to stay one step ahead of those individuals who seek new ways to abuse the site and put women in danger.
So you have stopped allowing agencies to advertise. Brilliant news Vivastreet. Xx
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Sorry for the delay here! What the reports didn’t mention was that the amount stated was an accumulated spend over years, and that we actually supplied the crucial evidence that led to the conviction. We don’t want any exploitative activity on the site, and since this case we have updated and strengthened our checks and verification processes. We constantly review these; as you know we have our relationship with NUM and now with the Home Office - because we know we need to stay one step ahead of those individuals who seek new ways to abuse the site and put women in danger.
Did the police force you/ ask Viva street to hand over his details because he had been arrested and was under investigation for pimping because that is what they usually do to get all info needed for prosecution.
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I've found an article and also heard it said in a TV interview last week, that Vivastreet accepted £25000 worth of advertising from one individual advertising multiple women, yet the VS did not contact the police nor refuse the advertising.
How can you be involved with a safety campaign?
Am i missing something here do Viva have a policy they only take adverts off independent escorts/ sex workers because if they do not of course they will take money off anyone pimp or not if they allowing prostitution on there site. All these type of classified or directory ads do don't they.
Obviously it would be nice for them to only accept indie adverts but they are there for the money only this is why they always putting prices up and most of us have to pay more for an advert if we work in adult industry rather than being a hairdresser for example.
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I am actually glad a lot of the local papers have lost business since the internet is more popular. They used to charge 3 times the amount for any adult advert over anyone else but make you sign an agreement no.sex is being offered. Total hypocrites if anything they should be getting done for discrimination or anything else as they used to.completely take advantage of sex workers.
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Am i missing something here do Viva have a policy they only take adverts off independent escorts/ sex workers because if they do not of course they will take money off anyone pimp or not if they allowing prostitution on there site. All these type of classified or directory ads do don't they.
Obviously it would be nice for them to only accept indie adverts but they are there for the money only this is why they always putting prices up and most of us have to pay more for an advert if we work in adult industry rather than being a hairdresser for example.
They shouldn't be taking money off pimps full stop. Escort agencies are illegal operations so I hope VS are truly getting their act together in this regard as they claim to be
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They shouldn't be taking money off pimps full stop. Escort agencies are illegal operations so I hope VS are truly getting their act together in this regard as they claim to be
Well they are illegal if they are selling the woman for sex which basically they all are but legally you can own an escort agency if you do not sell them on sex but yet to see a genuine one that does although there have been some over the years that said they are a non sexual agency but i think they were all scam ones as they wanted big joining fees pretending they had jobs for the victims.
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I am actually glad a lot of the local papers have lost business since the internet is more popular. They used to charge 3 times the amount for any adult advert over anyone else but make you sign an agreement no.sex is being offered. Total hypocrites if anything they should be getting done for discrimination or anything else as they used to.completely take advantage of sex workers.
Yeah well If Sesta /Fosta laws get in the Uk the papers might be one of the few options left
Back to the stone ages lol
Escort who have never worked from the papers only the internet would probably shrivel up and die
If they think AW punters are bacthe newspaper clients are a league of their own 😂
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They shouldn't be taking money off pimps full stop. Escort agencies are illegal operations so I hope VS are truly getting their act together in this regard as they claim to be
Well if they don't they only have themselves to blame If England follows France and removed all the adult advertising
Even worse if England follows the Sesta /Fosta laws and make sites liable for anyone being trafficked on them
If they want to lose millions of pounds of revenue which probably keeps the site in business then more fool them. If they had any sense they would be lobbying supporting escorts against these laws but nope what do they do they put up the prices 😂
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Yeah well If Sesta /Fosta laws get in the Uk the papers might be one of the few options left
Back to the stone ages lol
Escort who have never worked from the papers only the internet would probably shrivel up and die
If they think AW punters are bacthe newspaper clients are a league of their own 😂
Yep newspaper clients a lot of timewasters as no pics like the internet. But if they get rid of internet sites surely the papers would have to go too. Prostitution been around years and never been illegal for indies so not sure i can see this happening. Trafficking is such a small area of the sex industry but you would think it is 90 % of it the way the media portray it.
But what could happen they could bring in a law where only the person doing the sex work can advertise and no third parties they already shot themselves in the foot by putting sexual services up on there adverts that you can tick so if they take ads from pimps and there ticking services that is blatant pimping and viva are earning money from that way also but the lical papers always covered themselves by taking escort or massage ads but no sexual activity was allowed to be spoke about or you had to sign a document saying no sex was offered just to keep them legally protected.
Viva are taking ads off pimps knowingly as the sex check lists are on there this is them copying adultwork. If the police really really wanted to they could hold them accountable for that side of it but not really worth it to be fair.
I was shocked when i realised viva put those sex services up on there adverts and still took pimps adverts.
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Yep newspaper clients a lot of timewasters as no pics like the internet. But if they get rid of internet sites surely the papers would have to go too. Prostitution been around years and never been illegal for indies so not sure i can see this happening. Trafficking is such a small area of the sex industry but you would think it is 90 % of it the way the media portray it.
But what could happen they could bring in a law where only the person doing the sex work can advertise and no third parties they already shot themselves in the foot by putting sexual services up on there adverts that you can tick so if they take ads from pimps and there ticking services that is blatant pimping and viva are earning money from that way also but the lical papers always covered themselves by taking escort or massage ads but no sexual activity was allowed to be spoke about or you had to sign a document saying no sex was offered just to keep them legally protected.
Viva are taking ads off pimps knowingly as the sex check lists are on there this is them copying adultwork. If the police really really wanted to they could hold them accountable for that side of it but not really worth it to be fair.
I was shocked when i realised viva put those sex services up on there adverts and still took pimps adverts.
They did do something a few years ago with the newspapers but not all of them stopped taking adult adds my local paper still acccept adds
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They did do something a few years ago with the newspapers but not all of them stopped taking adult adds my local paper still acccept adds
So did mine. I haven't bought one in years but as far as I know they still do :).
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Well I'm pissed off. My ad wasn't published when on tour. I thought I was quieter than normal. I usually gt at least 2 bookings a week from vivastreet. My ad says not published yet they still take £15 something from my card !
So sent them an email and said I want a refund and will do a chargeback if I don't here anything.
Just be careful they not doing it to other people! As well as losing £15 something for a ad that wasn't published (same photos/ wording as other ads that were published fine) I also lost work so more than £15 lost!
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Well I'm pissed off. My ad wasn't published when on tour. I thought I was quieter than normal. I usually gt at least 2 bookings a week from vivastreet. My ad says not published yet they still take £15 something from my card !
So sent them an email and said I want a refund and will do a chargeback if I don't here anything.
Just be careful they not doing it to other people! As well as losing £15 something for a ad that wasn't published (same photos/ wording as other ads that were published fine) I also lost work so more than £15 lost!
Hello fion :)
We have received your email and Customer Service has replied back just a few moments ago.
You can also call Customer Service at 0203 695 8755 when you are free. We are open 8.00am - 7.00pm Monday to Friday.
We are looking forward to hearing from you!
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Hi ladies, does anyone know how much it is to change location on vivastreet?
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Hi ladies, does anyone know how much it is to change location on vivastreet?
They have stated they no longer offer a change of location. You have to delete your old ad and buy a new one.
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You have to delete your old ad...
You don't have to delete an advert. You can just de-activate it so that it is still intact for future use. Also, if you re-activate it within its 7-day run, you are able to use any remaining run-time without re-paying.
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They have stated they no longer offer a change of location. You have to delete your old ad and buy a new one.
[/quote
Oh wow ad is literally a day old and I only got time wasters, paying full price for another ad when I didn't even get any return for the first one is something I am definitely not doing.
They can keep the ad, they might end up making more money if they were more flexible with price/length of ads( 1,3,7, monthly ads) as I and possibly others who aren't available 5-7 days a week would use them more frequently, instead of trying to drum business with their buy 1 get 1 free campaigns they keep sending out.
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You don't have to delete an advert. You can just de-activate it so that it is still intact for future use. Also, if you re-activate it within its 7-day run, you are able to use any remaining run-time without re-paying.
Not sure when I'll next be available in the same location but I'll try deactivating it now to see what happens.
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Hi ladies, does anyone know how much it is to change location on vivastreet?
Hello MissJazz!
The option may no longer be available on the website but we can still offer it to customers who tour around the country.
Give us a call in the morning after 9.00am and we'll get it sorted for you.
Sara
Vivastreet Team
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Not sure when I'll next be available in the same location but I'll try deactivating it now to see what happens.
If you deactivate it stays and you can also reactivate it within the 7 days
It’s also stays on the account so you don’t need to keep making new adverts for the same area
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Has anybody done the VS verification to prove you are over 18 yet? It flashed up last week when I advertised and I wondered if it's compulsory or not? And if it's all above board, the link it took me to from 'click here' wasn't a secure page.
I'll happily verify if I need to and it's a good thing but I wondered has anyone done it yet?
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Has anybody done the VS verification to prove you are over 18 yet?...
I have. So far, there has been no difference to my account, as far as I can see. I am able to publish my adverts as seamlessly as before and have not detected any problems of any kind.
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When I last looked into verification with VS I found it complicated, they wanted me in the same lingerie as my pics. Fair enough but most recent pics are on my linked to website, and lingerie on VS no longer fitted. It was also a bit non-descript. Also given how long I've been around, been advertising with the same card, linked to website etc it must be a bit obvious I am over 18 and not an imposter. Think I resented the hassle. Not advertised with them for a while and seem to be doing OK.
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I've done the verification thing. They aren't verifying that you are the person in your photos - only that you are over 18. It's done via a 3rd party app. You scan your ID to the app, then Vivastreet has you scan one of those QR code things to send a request for verification that you are over 18. None of that standing around holding passports and your Vivastreet account number.
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I had issues posting an advert from my phone earlier. I should have just been patient and waited until my husband brought me my laptop. Anyway, I paid for the advert and a website link, but there was never an opportunity to put the URL in! I looked and looked - it just wasn't there.
I paid for it, thinking maybe they'd give me the field after I paid (stupid of me, I know.) The advert published without the link! This is useless for me as my advert says things like "please read my website link for full information about my services and rates." I don't like to explain things over and over on the phone!
I tried it again when I got my laptop and it worked fine. I actually paid again. I deactivated the useless advert that doesn't have a URL (that I paid for!). Will there be any way of getting either a refund or credit towards an advert in the future? I don't need a second week - I'm going on holiday and then will be working in a different location.
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...Will there be any way of getting either a refund or credit towards an advert in the future?...
Just call them and see. From my own experiences plus from the experiences of others shown in this thread, I think you will get a refund.
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I got a very satisfactory response from Sharon at vivastreet regarding a credit towards my next advert. (I emailed them yesterday via the "contact us" link.)
Vivastreet do some annoying things, but compared to adultwork, they're much friendlier.
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Will there be any way of getting either a refund or credit towards an advert in the future? I don't need a second week - I'm going on holiday and then will be working in a different location.
Hello ladies,
If you experience any issues with the website and you are not able to use the options you purchased we can look into that.
On another note, if you paid a second time for the same advert we can keep that second amount as credit towards your next advert or use it for the same one.
Sara
Vivastreet Team
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I got a very satisfactory response from Sharon at vivastreet regarding a credit towards my next advert. (I emailed them yesterday via the "contact us" link.)
Vivastreet do some annoying things, but compared to adultwork, they're much friendlier.
Absolutely. At least they don’t shut your advert down and you can talk to a human. If only they got rid of agency pimps people would have more respect for them.
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I've received an email from VS asking me to age verify as over 18, they say it's currently voluntary but will become compulsory. The verification is via an identity App which is not compatible with my devices.
I've advertised with them for ten yearsish, always using one credit card, in one name, same AW profile/working name, always same phone number and email address.............plus link to my own consistent website, same with AW...........
I suppose I could be under 18 or an imposter.
::)
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Has anyone else got an email from Vivastreet asking them to verify their account through an app called Yoti? Or is it a scam?
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Please see Vivastreet thread below (spamming in the lion's den) - I've just made a post about this.
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Sorry for the delayed reply here AsianLuLu, we had moved to 7 days after high demand from our users but we understand that the choice of both would be preferred - we have this noted to discuss with our tech team!
Vivastreet Team
Sara
Not very pleased. So I am getting contacts from some upgrade people working with vivastreet offering monthly discounted packages, instead of weekly ones (despite used to offer monthly), but they are only offering them on upgrades! Totally unfair. Prices already gone up weekly and should offer a discount on a monthly normal package.
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I've just tried to verify but it isn't compatible with my devices either.
VS is my bread and butter! So worried about this a lot!
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I've emailed them. What a nightmare! :'(
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I've emailed them. What a nightmare! :'(
I actually got the app onto a device, now worried I've finally succumb to a phishing scam.
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Has anyone else got an email from Vivastreet asking them to verify their account through an app called Yoti? Or is it a scam?
Please see Vivastreet thread below (spamming in the lion's den) - I've just made a post about this.
Merged, since VS can't reply on the Q&A board :).
I've just tried to verify but it isn't compatible with my devices either.
No, nor mine, although why they think they need to 'age verify' a forty five year old woman is anybody's guess. I guess I'll just have to stop paying them until they pull their finger out.
Vivastreet do some annoying things, but compared to adultwork, they're much friendlier.
So are the Taliban.
To be honest, I'd rather they just stopped fucking up all the time - whether or not they're nice about it doesn't excuse the constant bollock-dropping when their ads are about the most expensive I can think of for virtually everybody here. If they tried to do things properly then they wouldn't need the constant platitudes in the first place.
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You don't have to verify on Viva Shit
I've placed my adds with no problem
If you just go straight to your adds you don't need to verify
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You don't have to verify on Viva Shit
I've placed my adds with no problem
You didn't in the past, but now they're saying you have to in the future.
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Also interesting that the email about this was sent late on a Friday shortly before their helplines close for the weekend.
Reminds me of tax & other 'authority' letters which seem to be timed to arrive on a Friday or Saturday.
Hmmm.
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Also interesting that the email about this was sent late on a Friday shortly before their helplines close for the weekend.
Reminds me of tax & other 'authority' letters which seem to be timed to arrive on a Friday or Saturday.
Hmmm.
That's when I received the email from them too :-\
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For the people who have verified did you get a confirmation email from either VS or Yoti?
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You didn't in the past, but now they're saying you have to in the future.
I put my Add up today no problem and last week as well
I just ignored it and went straight to my adverts and paid
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I put my Add up today no problem and last week as well
I just ignored it and went straight to my adverts and paid
I don't think it'll take off, tried it because sod's law is I'll need it when I'm busy and don't have time.
No need to panic I'll bet they are just trying to persuade more to do it, like they tried with photo verification. The App was fairly intrusive it reads your information from passport, driving licence or a document I can't remember, then it wants a face photo plus video of you saying some words. It then sends DOB to VS although I've nothing to confirm VS have received this, nothing to say I'm verified - despite following the onscreen VS procedure.
My advice sit tight, ignore.
Perhaps VS might get back to us when they've enjoyed their weekend, whilst others waste theirs following their dead end instructions.
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Hello everyone,
Thanks for the feedback. The email was sent late Friday and I agree this should have been sent earlier to allow follow up by phone if needed but do not forget we have email service running throughout the weekend. The age verification is not currently mandatory which is why we thought it would be a good idea to introduce everyone to it now, it's purpose is to validate that you are 18+ to use the category.
In order to verify your age you would need to download the YOTI application which is available for Android and iOS users here:
Android - https://play.google.com/store/apps/details?id=com.yoti.mobile.android.live&hl=en_GB
Apple (iOS) - https://itunes.apple.com/gb/app/yoti-your-digital-identity/id983980808?mt=8
If you have questions about application's functionality you can write to vivastreet@yoti.com
As soon as you are verified the disclaimer in your account will disappear.
Sara
Vivastreet Team
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Hello everyone,
Thanks for the feedback. The email was sent late Friday and I agree this should have been sent earlier to allow follow up by phone if needed but do not forget we have email service running throughout the weekend. The age verification is not currently mandatory which is why we thought it would be a good idea to introduce everyone to it now, it's purpose is to validate that you are 18+ to use the category.
In order to verify your age you would need to download the YOTI application which is available for Android and iOS users here:
Android - https://play.google.com/store/apps/details?id=com.yoti.mobile.android.live&hl=en_GB
Apple (iOS) - https://itunes.apple.com/gb/app/yoti-your-digital-identity/id983980808?mt=8
If you have questions about application's functionality you can write to vivastreet@yoti.com
As soon as you are verified the disclaimer in your account will disappear.
Sara
Vivastreet Team
Hi Sara,
I have been emailing Vivastreet all weekend and I have asked for those who cannot access Yoti for whatever reason - eg the devices are not compatible with the app - can we not email you a photo of our passport instead thus proving the identity link between ourselves and our bank details. The details on the passport are what we have to provide Yoti with anyway. But so far no one has answered this question.
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Hi Sara,
I have been emailing Vivastreet all weekend and I have asked for those who cannot access Yoti for whatever reason - eg the devices are not compatible with the app - can we not email you a photo of our passport instead thus proving the identity link between ourselves and our bank details. The details on the passport are what we have to provide Yoti with anyway. But so far no one has answered this question.
And my email sent Friday evening was not replied to until this morning.
What weekend email service?
They've told me to contact Yoti.
I followed all VS instructions yet they can't confirm the verification.
I'm off out now.
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Hi Sara,
I have been emailing Vivastreet all weekend and I have asked for those who cannot access Yoti for whatever reason - eg the devices are not compatible with the app - can we not email you a photo of our passport instead thus proving the identity link between ourselves and our bank details. The details on the passport are what we have to provide Yoti with anyway. But so far no one has answered this question.
Hello Gypsy,
The application itself has a process that you have to go through before verifying your age. Other than providing a photo of your ID, it requires a recording of the voice and a few selfies. This is to verify if the person providing the ID is the owner as well. Us receiving your ID via email will not suffice in this case.
I know it can be frustrating if your device is not compatible. At the moment it is not mandatory to verify your age so there is still time if you're thinking of an upgrade. All smartphones should be compatible with the application.
This list should make things a bit more easier if you want to make sure the application works on your device:
Operating systems: https://yoti.zendesk.com/hc/en-us/articles/209350585-Which-operating-systems-does-Yoti-support-
Devices: https://yoti.zendesk.com/hc/en-us/articles/209386549-Which-smartphone-models-is-Yoti-compatible-with-
Also if you encounter other issues contact: vivastreet@yoti.com
Sara
Vivastreet Team
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Hello Gypsy,
The application itself has a process that you have to go through before verifying your age. Other than providing a photo of your ID, it requires a recording of the voice and a few selfies. This is to verify if the person providing the ID is the owner as well. Us receiving your ID via email will not suffice in this case.
I know it can be frustrating if your device is not compatible. At the moment it is not mandatory to verify your age so there is still time if you're thinking of an upgrade. All smartphones should be compatible with the application.
This list should make things a bit more easier if you want to make sure the application works on your device:
Operating systems: https://yoti.zendesk.com/hc/en-us/articles/209350585-Which-operating-systems-does-Yoti-support-
Devices: https://yoti.zendesk.com/hc/en-us/articles/209386549-Which-smartphone-models-is-Yoti-compatible-with-
Also if you encounter other issues contact: vivastreet@yoti.com
Sara
Vivastreet Team
Thank you for your response Sara. I understand why it's a good idea to have it but the issues surrounding using Yoti for a lot of users is a huge hassle and therefore having no alternative to using this app will be a huge downfall for everyone concerned.
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Hello everyone,
Thanks for the feedback. The email was sent late Friday and I agree this should have been sent earlier to allow follow up by phone if needed but do not forget we have email service running throughout the weekend. The age verification is not currently mandatory which is why we thought it would be a good idea to introduce everyone to it now, it's purpose is to validate that you are 18+ to use the category.
In order to verify your age you would need to download the YOTI application which is available for Android and iOS users here:
Android - https://play.google.com/store/apps/details?id=com.yoti.mobile.android.live&hl=en_GB
Apple (iOS) - https://itunes.apple.com/gb/app/yoti-your-digital-identity/id983980808?mt=8
If you have questions about application's functionality you can write to vivastreet@yoti.com
As soon as you are verified the disclaimer in your account will disappear.
Sara
Vivastreet Team
Can you explain the bolder sentence please, are you saying the only way I'll know of the verification worked is by a lack of the pop up "Are you 18?" box when I access my account?
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For the love of God VS, enough with the URLs. I literally don't know where to start so I may as well leave them until the thread moves on, but do not post any more. We're irritated and frustrated, not bloody simple.
I know it can be frustrating if your device is not compatible. At the moment it is not mandatory to verify your age so there is still time if you're thinking of an upgrade. All smartphones should be compatible with the application.
They maybe should be, but they're not - I have a Samsung S7 Edge which isn't and also a Samsung tablet (ditto). Not that it matters, since hell will freeze over before I'm sending videos of myself to some random app - what exactly is this part supposed to prove? And I take it the people here will be able to cover their legal names should they wish to, since it's only their date of birth which is being called into question?
Can you please tell us (without faffing, flannelling or further waffle - if you don't know then say so) when this will become mandatory? I'm likely to be pushing fifty by then, but if you think I might still be a minor then you crack on and I'll start planning what to do with the extra sixty quid a month I'll save by not advertising with you.
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there is still time if you're thinking of an upgrade.
Having just looked again the newest Samsung phone which is compatible is the S6, which is the model below mine and three models behind the current issue (S9). So I'd actually have to downgrade.
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I asked them this too Amy and the reply was they don't have a date yet.
If they're asking everyone to voluntary verify now the least you'd expect is for them to have a definite date for when it's going to be compulsory.
It all seems a bit vague to me to be honest.
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I’m sure there will be other girls in my situation so I thought I would ask the question.
I am Indian girl from a strict Indian background. I have recently moved back in with my parents after traumatic incident and do this every now and then. It’s a form of escapism for me and tour whenever possible. I only advertise on Viva every now and then.
My mother keeps all our important documents like deeds, birth certificates passports etc and so I cannot just ask for my passport without my mother asking me a million and one questions on why I want it and won’t just give it to me like that. I don’t drive and cannot afford my family finding out what I do every now and then as I have only just moved back in. I would be willing to send a photo but besides that there isn’t much more I could do without putting myself as risk, would that mean that I could no longer advertise with you once it becomes mandatory.
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For the love of God VS, enough with the URLs. I literally don't know where to start so I may as well leave them until the thread moves on, but do not post any more. We're irritated and frustrated, not bloody simple.
They maybe should be, but they're not - I have a Samsung S7 Edge which isn't and also a Samsung tablet (ditto). Not that it matters, since hell will freeze over before I'm sending videos of myself to some random app - what exactly is this part supposed to prove? And I take it the people here will be able to cover their legal names should they wish to, since it's only their date of birth which is being called into question?
Can you please tell us (without faffing, flannelling or further waffle - if you don't know then say so) when this will become mandatory? I'm likely to be pushing fifty by then, but if you think I might still be a minor then you crack on and I'll start planning what to do with the extra sixty quid a month I'll save by not advertising with you.
The app reads and picks up all the info on the document, which I found very alarming. It then apparently only sends the bit of info the requester needs to see e.g. D.O.B in the meantime you have this app on your phone which carries all the rest of your info accessed via a PIN code which you create.
I still want to know if my verify was successful or not before I remove this app, without having to second guess or send emails back and forth.
Surely VS know?
I'm about to upgrade to a much better Android, will be interesting to see if it's compatible or not. If not hard luck.
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No need to panic I'll bet they are just trying to persuade more to do it, like they tried with photo verification. The App was fairly intrusive it reads your information from passport, driving licence or a document I can't remember, then it wants a face photo plus video of you saying some words. It then sends DOB to VS although I've nothing to confirm VS have received this, nothing to say I'm verified - despite following the onscreen VS procedure.
For me it was also heavy to give all my private information, I did it tonight >:( now I hope they verify my age ...
really that they have become heavy. :FF Today I come for to do my tour in London and I could not publish my AD on VivaStreet ....!!!
I really did not expect this stone in my shoe ... !!! :FF
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What did i just read that right not only do they want all the i.d plus face photo plus a video of you speaking? This has got to be a joke???
Even years ago to advertise in newspapers in adult section they just wanted proof of address and to sign a document.
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These adverts are becoming ridiculous all they need is driving licence or passport etc to see you are over 18 plus maybe a bill in the name and address etc anything else is getting really really stupid. Video is a step way too far.
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Well they could have told us when they were online earlier, but apparently decided not to bother.
These adverts are becoming ridiculous all they need is driving licence or passport etc to see you are over 18 plus maybe a bill in the name and address etc anything else is getting really really stupid. Video is a step way too far.
They don't need anything in anybody's legal name or containing their address, because neither are checkable against anybody's ad. The photo ID with a date of birth displayed and nothing else is more than enough, but apparently not for Yoti/VS.
Not that I can look, since it doesn't work on my phone ::)
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Hello everyone,
It sounds like there's a few different types of concerns or issues here around the age verification. So to put everyone at ease, here are a few points to remember:
- the age verification is not mandatory at the moment - so you can do it, or not, it's up to you, it won't prevent you from using the service as usual (unless of course you're not 18 ;) )
- YOTI is supposed to work on most smartphones with up to date software. If you're having issues, contact us, and we'll figure it out!
- We have decided to use a 3rd party to make sure that the verification processes we have in place are as extensive as possible, and we chose YOTI because it puts you in control of your own data (you can decide what you share and when to stop YOTI holding that data for you). To us, it seems more secure and reliable than sending a copy of your passport to different websites (check their About Us -> Our principles page).
- Age verification mandatory: no, we don't have a date right now. We're testing the providers, the flow, and want to hear from you first, so thanks for sharing your feedback!
In any case, we're here to help, so any specific issue is easier to deal with directly with our CS team at team-uk@vivastreet.com or 0203 695 8755.
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Oh so we are a testbed (as usual), if you'd asked upfront a few of us would have been able to tell all before sending out emails.
No one has been able to confirm whether I'm verified or not, and I'm not interested in spending time figuring it out with your customer service.
I'm in the midst of a mega data transfer as my old PC decided to start to die on me this week, 8 years of my life needs to be kept safe. Far more important use of my time.
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Ok viva street my feedback is you are making it too complicated needing too much info. I personally think you should just ask for i.d that verifies you're birth date like driving licence or passport the seperate videos photos is a step too far and uncomfortable.
All you are doing is trying to make sure someone is of legal age to advertise plus if they pay for adverts via credit card for example another bit of proof they are not underage and if you want to combat any kind of trafficking then it would be obvious if 1 person is paying for multiple adverts say for multiple EE women just as an example then you could say we do not take adverts off third parties sending in different passports but only 1 person paying for the actual whole lot of ads.
By making all these rules and multiple things asked like the seperate videos pictures etc is probably going to stop a lot advertising with you if it becomes mandatory.
Can i ask is most of these new rules pressure from elsewhere or are you tackling trafficking pimping because if it is the second reason then that is sorted very easily no paid adverts for muliple adverts of different women but paid for by the same person. That would stop a lot of the trafficking and make it much harder for them to by pass it on a regular basis.
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Having removed the Yoti app I just looked up how to close my account, seems this can only be done from within the App and requires a selfie as part of the closing process :o
So I can't even remove my data without giving them more :FF :o ???
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Having removed the Yoti app I just looked up how to close my account, seems this can only be done from within the App and requires a selfie as part of the closing process :o
So I can't even remove my data without giving them more :FF :o ???
Oh dear not very thought out is it. I feel.a migraine coming on :FF
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Having removed the Yoti app I just looked up how to close my account, seems this can only be done from within the App and requires a selfie as part of the closing process :o
So I can't even remove my data without giving them more :FF :o ???
The more and more I am reading on this whole situatuon it seems less about “verification” and more about harvesting information/data on people.
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Well I've managed to place a few ads recently while the banner to verify has been up but it hasn't stopped me advertising. Last night I posted another.
Overnight I got this text, from the VS number that sends me the promos and discounts.
'Your Vivastreet account has been frozen because we are unable to verify your information. Go to: www account vivastreet co uk to avoid suspension.' (Don't go to this link it shows as dangerous)
Now if it was a random number I'd think it was spam. However, my ad from yesterday is still live and being viewed and when I log out and in again there is no problem, nor have they sent me any emails regarding this. When I go to the 'post an ad' page it also comes up with the normal page although I haven't tried to put up an ad.
Vivastreet is this genuine please?
EDIT - the link they provide flags up as dangerous so I guess - NOT genuine. But it did come from their same advertising number? Weird.
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The more and more I am reading on this whole situatuon it seems less about “verification” and more about harvesting information/data on people.
I've closed my Yoti the App automatically installed on my new phone when I transferred my set up a few days ago, so went into that and clicked on the close account (or whatever). The process seemed very simple, did require a selfie but don't see what that proves because one end of say selfie later the app declared my Yoti removed.
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...Overnight I got this text, from the VS number that sends me the promos and discounts.
'Your Vivastreet account has been frozen because we are unable to verify your information. Go to: www account vivastreet co uk to avoid suspension.' (Don't go to this link it shows as dangerous)
EDIT - the link they provide flags up as dangerous so I guess - NOT genuine. But it did come from their same advertising number? Weird.
It's a scam. It has been "doing the rounds", so to speak, periodically for a number of weeks now. I got the same (again) overnight too.
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It's a scam. It has been "doing the rounds", so to speak, periodically for a number of weeks now. I got the same (again) overnight too.
Ah ok thank you! I had only not blocked the number as the do send offers and perhaps, just perhaps, one day I'll use one. Now added to block list. Fuckers.
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...Now added to block list. Fuckers.
You may have since received an email from Vivastreet confirming that it is a scam. (I have received this email).
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Yes just checked I have had the email. At least they are on the ball. I'm no expert but how can it come from the same phone number as the genuine VS texts?
Puzzled. ???
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do customers have the option to filter results by verified members on vivastreet? what are the advantages of verification for sex workers?
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do customers have the option to filter results by verified members on vivastreet? what are the advantages of verification for sex workers?
None that i can see.
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The Paysafecard rate at extra 12.5% seems unfair. Other sites like AW do not have this crazy hike for using paysafecard.
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Yes just checked I have had the email. At least they are on the ball. I'm no expert but how can it come from the same phone number as the genuine VS texts?
Puzzled. ???
It's a technique known as "spoofing" - the spam can come from any email address or phone numbers as far as your laptop or phone is concerned, and unless you have some fairly advanced knowledge and tools, you'll be none the wiser.
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It's a technique known as "spoofing" - the spam can come from any email address or phone numbers as far as your laptop or phone is concerned, and unless you have some fairly advanced knowledge and tools, you'll be none the wiser.
Wankers. I knew about emails, I have emails from 'me' and fake sites all the time but not seen this before. Don't trust anyone! With my emails if I doubt them I hover over the sender for a moment and it shows the actual address it's come from rather than the 'paypal' it claims. Bastards.
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What is to be gained by hacking a VS account. Other than perhaps a few days of an advert? There are no credits to steal or anything.
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The Paysafecard rate at extra 12.5% seems unfair. Other sites like AW do not have this crazy hike for using paysafecard.
When do you pay that extra? Do you mean when paying for adverts?
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Vivastreet can you explain to me the price hike to highlight an ad? It has gone from either £5/6.99 to £24.99?
Your site has to be the worse for ripping us escorts off. Shameless extortion.
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Vivastreet hacked and currently safe to use?
When typing a web address I always check next to domain name in he web bar, there should be a green padlock and word 'Secure'. Ie as this site and any credible site. However, currently that is not there and is a 'Not Secure' message - ie states that any data typed in the site is not secure and things like credit card details can be stolen!!???? :o :o
What is going on?
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It does that quite a lot but the next page is the one where you input your payment details and I've always found that page to be secure.
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I always pay over the phone.
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i am trying to list myself in vivastreet for the first time, every time i click on proceed, i get this message, before arriving at the payment stage.
Your ad was not approved
Your advert was refused based on the information you provided and therefore your advert can not be published
We invite you to check that the following conditions are met:
The ad must conform to the rules of the adverts category and more generally to the rules of the site.
Your ad description must be complete and accurate.
Prices are entered within the correct fields.
All information required by law - depending on the category chosen - should be included.
The price of the item/service being sold must be clear and coherent.
The same ad cannot be posted several times on the site.
The uploaded photos must correspond to the proposed advert offering.
For more information about posting policies, please visit our Terms of use.
I've tried changing the wording, eliminating too sexy words from my ad and things like that but nothing works. Anyone else having the same issue or is there any rules i am not aware of?
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You could try asking this on their customer service thread.
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Have you used any wording such as "quickies", "anal", "cim", "swallow", rimming"? It seems recently they want us to advertise sexual services but not actually say we're giving sexual services.
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One thing I've found with Viva St is to initially do the bare minimum
So minimum amount of text and only 1 picture
This normally gets it approved
Once it's approved you can then add more photos and more text
Also ensure you put in prices for the 1HR for both outcalls / incalls even if you don't offer outcalls as if you don't it won't get approved
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I feel you, been in exactly the same situation. I rang them regarding my failed attempt at an advert and was spoken to by an fucking idiot at viva street who told me to put something so crap on my profile you would have had to be telepathic to know I was selling sex.
Result, no viva street advert for me, until they get their act together I won't use them. And to be honest every call generated from those adverts is like having teeth pulled. So probably saved myself a headache.
#fuckyouvivastreet
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i am trying to list myself in vivastreet for the first time, every time i click on proceed, i get this message, before arriving at the payment stage.
Hi,
when posting in the free section there are some words to avoid otherwise the system automatically rejects your advert. In my case I had to take off the words, gigolo and sex. Do some tests. Start with few words, then keep adding, it takes time but you will get at the end which words are blacklisted.
Hope this helps,
Joy
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One thing I've found with Viva St is to initially do the bare minimum
So minimum amount of text and only 1 picture
This normally gets it approved
Once it's approved you can then add more photos and more text
Also ensure you put in prices for the 1HR for both outcalls / incalls even if you don't offer outcalls as if you don't it won't get approved
i've done everything you mentioned, i think i tried about 10 times or more. My text is so simple actually, I will review it again or even shorten it to one paragraph. I just wanna save it as a draft for now as I'm on holiday still but i wanna make sure that i will be able to publish as soon as I start my next tour. I contacted vs customer service and they told me this:
Thank you for your message and I am sorry for any trouble that you have encountered when trying to post an ad on Vivastreet.
I understand from message that your ad was rejected. As you may already know, Elvira, we have recently upgraded our system and adverts are published faster than before when users modify or create an advert.
This means that our system will only accept or reject adverts depending on information which is provided on them.
If your advert was not approved, then it means that this may show some contents which did not follow our Terms and Conditions.
Please do make a note of our posting rules above to avoid problems with publishing your adverts in future.
Thank you for your understanding.
Ok, so i will keep on trying and maybe read their full t&c although too long, lol, and in the worst case i will call their number if they have one. I really wanna try vs as it is the first google result if i google escorts (city where I'm going). So i think vs is worth a try.
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i've managed to get my ad approved i removed my nationality from title and text, and also put only one paragrahp. However i dont think putting nationality is a problem, iv'e seen others putting their nationality. I've just written to vs to confirm this.
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Sorry you've had this hassle, and just after your AW issues.
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i've managed to get my ad approved i removed my nationality from title and text, and also put only one paragrahp. However i dont think putting nationality is a problem, iv'e seen others putting their nationality. I've just written to vs to confirm this.
Ive always put British in my advert
One trick is not to remove the add when you have finnished but just deactivate it then it stays on your account and you can just reactivate when you need to in the future
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Something is going on with vivastreet at the moment. I have had my ad on for many months, its always been the same and no problem. It did then come up saying now you have to confirm your age but when you click on it to do, you have to download an app first which didnt like the sound of! ad been removed and when they email you, not very helpful on why they have. I first thought maybe they are clamping down on showing any website links (had mine as a watermark on my profile pic) so removed and reposted. but removed again. So sent an email to ask for help. Now ad had been completely removed!! funny enough been charged for another week just 2 days ago! annoying!!
Anyone else been having problems with their vivastreet account?
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Something is going on with vivastreet at the moment. I have had my ad on for many months, its always been the same and no problem. It did then come up saying now you have to confirm your age but when you click on it to do, you have to download an app first which didnt like the sound of! ad been removed and when they email you, not very helpful on why they have. I first thought maybe they are clamping down on showing any website links (had mine as a watermark on my profile pic) so removed and reposted. but removed again. So sent an email to ask for help. Now ad had been completely removed!! funny enough been charged for another week just 2 days ago! annoying!!
Anyone else been having problems with their vivastreet account?
Website links have to be paid for, there's a box to tick and enter on the ad submission form.
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Website links have to be paid for, there's a box to tick and enter on the ad submission form.
Yeah I know, so changed my profile pictures so no website links anymore but still removed and now ad completely gone (meaning have to write it all over again :FF ) just want them to tell me why and also need my weekly fee refunded! no email reply will wait and then give the number a ring! need to get it sorted. Made a difference to my log of calls :(
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on 3rd email and still no reply!!! been such a crap day. Dont need this!! :FF :FF think its all to do having to prove your age like adultwork, but dont like how they do it. Stupid you have to download an app?? has anyone done this? if so whats it like to do? easy and discreet? xx
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on 3rd email and still no reply!!! been such a crap day. Dont need this!! :FF :FF think its all to do having to prove your age like adultwork, but dont like how they do it. Stupid you have to download an app?? has anyone done this? if so whats it like to do? easy and discreet? xx
Have a look at the thread in the Spamming section on Viva - a few people have posted regarding the app for age verification and it seems like a massive privacy invasion waiting to happen.
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Have a look at the thread in the Spamming section on Viva - a few people have posted regarding the app for age verification and it seems like a massive privacy invasion waiting to happen.
Yeah I agree! dont get why suddenly now? hum turns out actually it might be because someone reported my ad! really dont need this :FF :FF They are being so slow in telling why? need to know so can post it again and it wont be removed! sigh...happy Friday!! I need a drink!!! lol xxx
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I’ve done the age verification before posting the ad. You have to take a selfie and video and upload id into that app, to verify that you’re an adult. I don’t mind doing it as long as I can advertise on Vivastreet. And it was a pretty simple process anyway
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The customer service continues to be horrible... Yet again I was treated like an idiot and the customer service guy hung up on me.... I already put in a complaint but honestly I continue to be shocked at the appalling way they treat their customers.
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I’ve done the age verification before posting the ad. You have to take a selfie and video and upload id into that app, to verify that you’re an adult. I don’t mind doing it as long as I can advertise on Vivastreet. And it was a pretty simple process anyway
Full unblurred face? What video do you have to take?
Personally I have found trying to place an ad on a Viva street as total pain.
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Full unblurred face? What video do you have to take?
Personally I have found trying to place an ad on a Viva street as total pain.
The photo is for the app Yoti. Nothing to do with sex work. Vivastreet just have a link with Yoti.
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Hi all,
At Vivastreet we take any complaint regarding the level of service very seriously and have followed up with Dynamic directly to resolve any issues.
This has now been resolved and we have used the feedback provided to further train our customer service team so that we continue to strive towards an excellent service.
Sara
Vivastreet Customer Service Team
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Hi all,
At Vivastreet we take any complaint regarding the level of service very seriously and have followed up with Dynamic directly to resolve any issues.
This has now been resolved and we have used the feedback provided to further train our customer service team so that we continue to strive towards an excellent service.
Sara
Vivastreet Customer Service Team
Once you get rid of the pimps Vivastreet will be perfect.
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For some reason I can't start a new topic in the IT section, and having used the search box this is the most up to date thread, but can anyone give any up to date information about using Vivastreet for advertising, please? I've never used it before and wonder if it's worth it, what to do, what not to do, etc?
Thank you
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For some reason I can't start a new topic in the IT section, and having used the search box this is the most up to date thread, but can anyone give any up to date information about using Vivastreet for advertising, please? I've never used it before and wonder if it's worth it, what to do, what not to do, etc?
Thank you
I'd say this is the best place to ask.
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I was thinking on renewing my VS and giving it another go as I haven't used it in about a year but after reading this thread I'm giving them a massive body swerve!
It was always problematic with very few genuine enquiries but now it looks like it's just not worth the effort!
Thanks again for nothing, VS!!
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I gave VS a try last week in the East Midlands. 13.95 for a basic ad. I funnelled all calls and enquiries to a second phone and had an auto reply on that sending them to my page with rates and services (since for whatever reason we're not allowed to mention these on VS) and how to book.
I had one genuine enquiry and then 30 mins before the booking he texted "is it okay to do coke in the booking to heighten the fun" :FFS
Certainly won't be bothering again in the E Mids but might try other areas. Would always use a filter phone though.
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I’ve had a reasonable success with it I got £600 plus worth of bookings on my 4 day tour in Oct and this week Thurs /Fri I got 3 bookings worth about £300 AW was pretty slow so it was worth it
It’s £13 so I don’t mind paying for it as I’m pretty certain I will get a few bookings from it
I dont take any advance bookings from it though it’s all short notice ie within 30mins so less time for them to fuck about
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Has everyone got to verify?
My account is still active.
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Has everyone got to verify?
My account is still active.
Not that I'm aware of, although I've not advertised with VS for a while.
Could ask them directly.
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Has everyone got to verify?
My account is still active.
No it will say verify
Just ignore it and scroll down to your adverts or post add
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I haven't been asked to verify - and I won't anyway.
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I lost my wallet and bank cards recently and had to pay by Playsafe Voucher and was charged £20 for a £12.99 ad. They just keep the balance and I think it should be credited to your account. The vouchers are only available in £10 denominations ::) It attracts lots of time wasters too.
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I lost my wallet and bank cards recently and had to pay by Playsafe Voucher and was charged £20 for a £12.99 ad. They just keep the balance and I think it should be credited to your account. The vouchers are only available in £10 denominations ::) It attracts lots of time wasters too.
Do you mean Paysafe?
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Do you mean Paysafe?
If you kept the voucher then the money is still on it
they only take the 10 and the £5 is left on the voucher for you to use again
I just did that yesterday as VS for some reason would not take my cards
Or you can register with Paysafe and credit the vouchers to your account it and then use Paysafe on viva st to pay for the adds
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Yes, Paysafe, sorry.
I did not know that, ParisB. Thanks for your advice. Thought it was a bit unfair of VS. Lol.... Yes, I do have the voucher receipt for tax purposes. ;D
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I thought it worked like this:
You can only get paysafe vouchers (I only ever use PS and not my cards) vouchers in increments of £10, £25. So if my advertising choices for VS come to, say, (depending on which upgrades you tick) £12, you use two £10 PS vouchers and you lose £8.
When I've done this, I don't see anywhere that says I still have £8 to spend?
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I thought it worked like this:
You can only get paysafe vouchers (I only ever use PS and not my cards) vouchers in increments of £10, £25. So if my advertising choices for VS come to, say, (depending on which upgrades you tick) £12, you use two £10 PS vouchers and you lose £8.
When I've done this, I don't see anywhere that says I still have £8 to spend?
If you still have the voucher then you still have what’s left on it
I had £5 left on mine
I already had a Paysafe account so I just put it on that I just entered the voucher number and the £5 was credited to the account straight away but in the past I’ve had amounts like £7 and £3 left on a voucher and had that credited to my Paysafe account
You won’t actually know you have the money left until you either try to Use the voucher again for payment or upload it to a Paysafe account and use it from the the Paysafe account
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Ohhh wow I didn't know that. Will remember to keep my vouchers from now on.
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I can't place an ad with a credit card, tried two get a message telling me to phone customer service weekdays.
Ho hum.
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Checked with card provider, no reason for the decline emailed VS customer service.
Have revisited VS using my PC and suddenly payment has been accepted.
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I can't place an ad with a credit card, tried two get a message telling me to phone customer service weekdays.
Ho hum.
I had this earlier this week. The answer was to remove my saved debit card details and re-enter them WITHOUT saving them.
(I can see that you have since succeeded in making payment, Mirror).
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I had this earlier this week. The answer was to remove my saved debit card details and re-enter them WITHOUT saving them.
(I can see that you have since succeeded in making payment, Mirror).
I never save or leave card details, however I did notice a wierd message pop up by the boxes mentioning not using saved details due to insecure connection.
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Vivastreet have just sent an email to inform payment issues with credit cards all rectified, however they also say a credit card payment is required before using Paysafe. The reasoning is that some Paysafe payments are being declined or falling through.
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Credit card is still not working for me
I’ve used several cards all different with extremely high limits so no need for them to be stopped and they still won’t go through
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Apologies if I am writing this in the wrong place...not sure where to post it. I need to renew my Vivastreet posting, but when I try to get onto Vivastreet a message comes up saying "400 BAD REQUEST". I've tried to log on both on my laptop and my phone, both to no avail. Is anyone else having the same problem? Also, does anyone know how to rectify it? Thanks in advance X
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Hello,
Thanks for getting in touch. We have tested on different devices and the issue does not appear to happen. We always recommend to try and clear the cache and cookies in your phone and/or desktop settings. If you still have any issues on the website please pm us your Vivastreet login email address or contact our customer service team. Our office hours are Monday to Friday 9am - 5.30pm. We are happy to look into this.
Sara
Vivastreet Customer Service Team
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I've just called you as your debit card system is now down so unable to renew ads :FF
Had no luck trying to get paysafecard.
When will this be fixed. We're all losing business here!!!
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I've just called you as your debit card system is now down so unable to renew ads :FF
Had no luck trying to get paysafecard.
When will this be fixed. We're all losing business here!!!
Paysafecards are sold in any shop that does paypoint. Not payzone. You will get the odd shopkeeper that doesn’t know how to do it though.
I use them all the time to buy AW credits.
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Paysafecards are sold in any shop that does paypoint. Not payzone. You will get the odd shopkeeper that doesn’t know how to do it though.
I use them all the time to buy AW credits.
I'm guessing there's a transaction charge with Paysafe?
I wouldn't use them on the basis I have a fully functioning credit card I'm happy to use.
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I'm guessing there's a transaction charge with Paysafe?
I wouldn't use them on the basis I have a fully functioning credit card I'm happy to use.
No transaction charge to top up AW credits. But I know escort-Ireland charged and it looks like Viva do it too.
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No transaction charge to top up AW credits. But I know escort-Ireland charged and it looks like Viva do it too.
So there's no additional cost using Paysafe?How do they make their money?
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So there's no additional cost using Paysafe?How do they make their money?
No idea but that is one of the few things AW don’t charge for.
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No idea but that is one of the few things AW don’t charge for.
I mean Paysafe, sorry for not being clearer.
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I mean Paysafe, sorry for not being clearer.
Dunno but I get what I pay for.
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Dunno but I get what I pay for.
So you pay Paysafe £5, get a voucher for £5 which is £5 when you use it, no money is lost, nothing more than the £5 is gone from your pocket, and it's £5 when the recipient cashes it in?
There's no fee or cost at any point, wow!!!! :o
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So you pay Paysafe £5, get a voucher for £5 which is £5 when you use it, no money is lost, nothing more than the £5 is gone from your pocket, and it's £5 when the recipient cashes it in?
There's no fee or cost at any point, wow!!!! :o
You can buy as ten pound or 25 pounds and I get the same amount in credits. But escort Ireland and viva take a cut. Maybe AW haven’t thought of that.
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You can buy as ten pound or 25 pounds and I get the same amount in credits. But escort Ireland and viva take a cut. Maybe AW haven’t thought of that.
Do you know how much VS take please, sorry for questions.
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Do you know how much VS take please, sorry for questions.
No because I think it would be too complicated with VS. I just phone my usual lady there and pay by card.
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I've only skimmed the last few posts, but am I right that debit cards aren't working at all? I was going to stick an ad up on Monday but I won't bother if that's the case.
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Hello,
Thanks for getting in touch. We can confirm that debit cards are working on the site. If your payment has been declined, we recommend to contact the bank and try again once your bank have confirmed it is fine to make the payment again. If you are still experiencing issues, please PM us your Vivastreet account details so we can take a look for you.
Sara
Vivastreet Customer Service Team
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I've only skimmed the last few posts, but am I right that debit cards aren't working at all? I was going to stick an ad up on Monday but I won't bother if that's the case.
Debits cards are working today but they weren't yesterday. They have fixed the glitch.
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Smh...Vivastreet should just throw away this their new system—it’s just not working
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Hello,
Thanks for getting in touch. We can confirm that debit cards are working on the site. If your payment has been declined, we recommend to contact the bank and try again once your bank have confirmed it is fine to make the payment again. If you are still experiencing issues, please PM us your Vivastreet account details so we can take a look for you.
Sara
Vivastreet Customer Service Team
I’ve tried with all of my credit cards there is absolutely no reason for them not to go though as I have a very high limit on each one and none of them are anywhere near the limit
The credit card company have all confirmed that there isn’t a problem with any of my cards and the transactions should go through
I even used my dads 😂 and that wouldn’t go through either
This has been like this for at least a month now
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Do you know how much VS take please, sorry for questions.
If a viva st add is 12.99 then the cost to you if you use paypoint is £14 something I’m not sure of the exact amount and I am not sure if that goes to Viva St or Paysafe
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I’ve tried with all of my credit cards there is absolutely no reason for them not to go though as I have a very high limit on each one and none of them are anywhere near the limit
The credit card company have all confirmed that there isn’t a problem with any of my cards and the transactions should go through
I even used my dads 😂 and that wouldn’t go through either
This has been like this for at least a month now
Mine went through first attempt yesterday, was hoping it would be an excuse not to advertise. ::)
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Hi Paris B
Thanks for getting in touch. We can confirm that debit/credit cards are working on the site. Could you please PM us your Vivastreet account details so we can take a look for you?
Thanks,
Sara
Vivastreet team
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Hi Vivastreet,
I only work three days a week and wanted to suggest that you offer a pay per day service.
Thanks.
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YES that is brilliant.. Rather than committing to full 7Days. Not everyone works 24/7 all the time there is a market of us ladies who would like to use your site service but on the day when we are working. So Pay Per Day is really good than committing to 7 day payment when not all works all the time. Similar to what B.a.c.k.p.a.g.e. did.
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Divide your weekly rate by 5 and I'd pay it for a day. Touring escorts rarely stay in one place for a week!
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I am really angry I have spent virtually all day trying to post and advert and it keeps refusing it. I have tried it with no photos, no numbers on the body of the advert, any risqué words taken off. I even went and virtually copied the wording of an avert that had been accepted just to see and its still refused it :FF :FF :FF :FF Now I remember why I stopped posting adverts :FF :FF :FF that's a day of my life I wont get back
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A Pay per Day service would be great.
xox
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Do VS even reply on here anymore?
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Hi Vivastreet,
I only work three days a week and wanted to suggest that you offer a pay per day service.
Thanks.
Me too
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Hello @Gina G, I'm sorry to hear you have been experiencing issues posting an advert. We recommend to double check the posting guidelines just in case there are any words/terms mentioned that do not comply with the posting rules. You can find our posting guidelines here: http://www.vivastreet.co.uk/s/legal .
If you are still experiencing issues, please contact our customer service team or pm us your Vivastreet login email address.
Regarding pay-per-day, many thanks for the suggestion - we will feed it to our business team. We tend to run frequent surveys on our platform for user feedback to support any changes to the website, so please keep an eye out for them :)
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Thanks for replying VS.
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Am not sure a reminder of the posting guidelines will be helpful. Could somebody not just look at the advert and tell the lady where she is going wrong.
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Is it necessary to buy extra features, etc? I used it for the 1st time, normal listing and I got 2 xalls, both from a loser trying to do car meets and asking if I did drugs. I was so buried that I feel my £18 didn't have a chance.
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Am not sure a reminder of the posting guidelines will be helpful. Could somebody not just look at the advert and tell the lady where she is going wrong.
Thank you lady, I gave up in the end far to much hassle beside I really do think they should think about having an erotic massage section as we are lost in a sea of escorts in the escort/massage section and if we are found its usually men looking for full service. This can be quite dangerous if it isnt noticed at the booking stage as we could have a very angry man on our hands. It really p1$$es me off because there are people quite blatantly offering sexual services in the massage part, so why let some but not others and they cant say otherwise as there is a guy offering 'free Yoni massages' in there. Its not even hidden away its in his headline ::) Maybe I have it wrong, the rules might be that its fine to offer whatever you want as long as its not for money. Where are the posting guidelines again :P
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Hello @Gina, thanks for highlighting, we will pass that onto our customer service team to investigate. As in our terms and conditions, any tantric massage adverts should be posted in the 'Escorts and Massages' category.
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Yes, i know so please stop referring me back to the posting guidelines. What i am trying to highlight is the problems it causes as clients think we are offering full service ie penetration when the majority of erotic masseuses dont. Maybe if i put it in terms vivastreet might understand. The reason you dont get many erotic massage adverts is because we get mistaken for SP's who offer full service. This in turn causes us to mainly receive calls from men who want full service which wastes a lot of our time. If you separated erotic massage from the escort section you would generate a lot more income for yourself, which would generate more income for us and it would stop wasting ours and the clients time so it would be a win win situation for everyone including the ladies in the massage section who dont offer any sexual services and have to deal with men expecting them which I'm in no doubt they do.
Edit: I don't offer Tantric massage. Not all sensual massage is tantric massage and some tantric masseuses dont offer any sexual services at all. Vivastreet could do with researching what they are actually advertising before they take our money!
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I’m fed up with viva street because you have to pay for a week and I never work a week like that. I might do Tuesday/Wednesday/ and Friday. I might not use it again because if this.
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I’m fed up with viva street because you have to pay for a week and I never work a week like that. I might do Tuesday/Wednesday/ and Friday. I might not use it again because if this.
On the other hand although I am not high volume, do have days off or at certain times limited availability - I do like/do take advance bookings. A better rate for subsequent weeks would be of a great interest rather than turning it on for a week, off for a week.
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Is it necessary to buy extra features, etc? I used it for the 1st time, normal listing and I got 2 xalls, both from a loser trying to do car meets and asking if I did drugs. I was so buried that I feel my £18 didn't have a chance.
If your basic ad is costing you £18, does that mean you're in London EO? I can't say I've ever tried a Vivastreet ad there personally, but from what people I know have said it's probably not worth the bother there unless somebody who's tried it with all the hideously expensive addons has found otherwise :).
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If your basic ad is costing you £18, does that mean you're in London EO? I can't say I've ever tried a Vivastreet ad there personally, but from what people I know have said it's probably not worth the bother there unless somebody who's tried it with all the hideously expensive addons has found otherwise :).
I just moved to London. I spoke to a VS rep and it looks like in order to stand out from all the agency ads, for all the bells and whistles, it'll be £100-120 a week for VIP, featires, etc. Half off if you get a promotion.
So the most affordable choice to be seen would cost a total of £18 for the ad, plus £30 for a highlight. The VIP and Features are £80-120 each, per week, lol. Viva is pretty much cashing in. Those who pay the least get buried. Even to be featured as new is going to cost £10, though you just paid £18 for a supposed 'premium' ad, as a new person, lol.
If I got more than a few calls from the same nutty guy, it might be worth it but £18 to be buried under the same girls on every page, not find myself unless keyed in specifics (price range, ethnicity), I dunno.
I'm going to focus on cam and phone but come spring I'll try out one of the VIP options and report back.
I'm guessing the exposure might be worth it, but only if you've got a weekly budget of paying £100+. If I'm going to do that, I want to invest more in my brand.
Also, kind if hard to go with viva when Ace offers a whole month for the same prices and is said to be quite good.
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Yes, i know so please stop referring me back to the posting guidelines. What i am trying to highlight is the problems it causes as clients think we are offering full service ie penetration when the majority of erotic masseuses dont. Maybe if i put it in terms vivastreet might understand. The reason you dont get many erotic massage adverts is because we get mistaken for SP's who offer full service. This in turn causes us to mainly receive calls from men who want full service which wastes a lot of our time. If you separated erotic massage from the escort section you would generate a lot more income for yourself, which would generate more income for us and it would stop wasting ours and the clients time so it would be a win win situation for everyone including the ladies in the massage section who dont offer any sexual services and have to deal with men expecting them which I'm in no doubt they do.
Edit: I don't offer Tantric massage. Not all sensual massage is tantric massage and some tantric masseuses dont offer any sexual services at all. Vivastreet could do with researching what they are actually advertising before they take our money!
I second what Gina is saying.
I stopped advertising with Viva as it was absolutely pointless yet expensive.
If there was a separate section for erotic massage, I would be willing to advertise again.
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When VS first started I'm sure a lot of full sex providers including myself pointed out that use of the words 'massage providers' wasn't terribly helpful for us either. It created a lot of 'massage' inuenddo type enquiries often feeding confusion and TW opportunity.
The didn't consider it important enough to change.
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Kate from vivastreet phoned me yesterday she has agreed that a separate section is needed and forwarded our concerns to the powers that be. She followed this up with an email saying they are looking at a Tantric massage section. Ive explained that sensual or erotic would be a be a more suitable umbrella term as Tantric is its own speciality and is nothing to do with what I offer. In fact i make a point of saying i do t offer Tantric on my site so i certainly wont be making an hypocrite of myself by advertising in a Tantric section. Lets see if they listen
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Kate from vivastreet phoned me yesterday she has agreed that a separate section is needed and forwarded our concerns to the powers that be. She followed this up with an email saying they are looking at a Tantric massage section. Ive explained that sensual or erotic would be a be a more suitable umbrella term as Tantric is its own speciality and is nothing to do with what I offer. In fact i make a point of saying i do t offer Tantric on my site so i certainly wont be making an hypocrite of myself by advertising in a Tantric section. Lets see if they listen
Thank you for being proactive about it, Gina.
You're absolutely right that sensual or erotic massage should be a general section.
Tantric massage is essentially an erotic massage with a New Age spin to this, so a subset of a general category.
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Thank you for being proactive about it, Gina.
You're absolutely right that sensual or erotic massage should be a general section.
Tantric massage is essentially an erotic massage with a New Age spin to this, so a subset of a general category.
No problem x
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Hello Viva, how are things on the erotic massage front?
Will the new section be created?
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Hello Viva, how are things on the erotic massage front?
Will the new section be created?
Thanks for getting in touch, it has been passed to our business team. As mentioned, we do run frequent surveys on our platforms for user feedback, so always keep an eye for them :)
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The customer service continues to be horrible... Yet again I was treated like an idiot and the customer service guy hung up on me.... I already put in a complaint but honestly I continue to be shocked at the appalling way they treat their customers.
This! I called them cause my ad is not publishing and the customer service guy spoke to me like I am a retard :FF. No help at all. I will pass, Viva is overpriced anyway! F them
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This! I called them cause my ad is not publishing and the customer service guy spoke to me like I am a retard :FF. No help at all. I will pass, Viva is overpriced anyway! F them
Hello @Psychedlic - apologies for the experience you had with our team. Could you please PM your Vivastreet login details so we can take a look for you? Thank you.
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This! I called them cause my ad is not publishing and the customer service guy spoke to me like I am a retard :FF. No help at all. I will pass, Viva is overpriced anyway! F them
I’m always amazed that a company that makes so much money off escorts continue to give such a crap service and manage to do it consistently as welk😂
Since Oct my credit card /debit card has not been accepted on viva st
I have seversl all with very high limits and every single one of them works absolutely perfect everywhere else apart from on Viva St
I had no problems in using them a few weeks ago in the back and beyond of Mexico but Viva st still refuses to accept any of my cards
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I’m always amazed that a company that makes so much money off escorts continue to give such a crap service and manage to do it consistently as welk😂
Since Oct my credit card /debit card has not been accepted on viva st
I have seversl all with very high limits and every single one of them works absolutely perfect everywhere else apart from on Viva St
I had no problems in using them a few weeks ago in the back and beyond of Mexico but Viva st still refuses to accept any of my cards
I thought it was just me. My bank (foreign) kept saying it was fine on their end but VS wouldn't accept my card either. I was told to buy a visa/mast c gift card and that worked.
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I thought it was just me. My bank (foreign) kept saying it was fine on their end but VS wouldn't accept my card either. I was told to buy a visa/mast c gift card and that worked.
Glad I’m not the only one or rather I don’t mean that I’m glad you dealing with the sane crap 😂
I now buy paysafe vouchers and top up my account as and when
It’s easier than me turning the air blue and getting stressed out on the day I want to tour and dealing with idiots who are clearly reading from a set scrip on the phone and who wouldn’t know what customers service is if it bit them in their ass
It’s a bit like the little Britain sketch when you speak to viva st
You My add won’t publish /credit card won’t work
Them. Mmmm the computer says no.
And rinse and repeat
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Glad I’m not the only one or rather I don’t mean that I’m glad you dealing with the sane crap 😂
I now buy paysafe vouchers and top up my account as and when
It’s easier than me turning the air blue and getting stressed out on the day I want to tour and dealing with idiots who are clearly reading from a set scrip on the phone and who wouldn’t know what customers service is if it bit them in their ass
It’s a bit like the little Britain sketch when you speak to viva st
You My add won’t publish /credit card won’t work
Them. Mmmm the computer says no.
And rinse and repeat
Mind didn't work for one or two attempts, it does now - doesn't mean yours will. I only place a VS ad fortnightly or monthly, if you are a permanent or weekly advertiser, you may have made more attempts during the time it didn't work for me.
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Is VIVA worth it for older BBW? Are there any discreet ways of paying for VS i.e. I'd much prefer the bank won't clock paying for "VIVA" = adult.
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Is VIVA worth it for older BBW? Are there any discreet ways of paying for VS i.e. I'd much prefer the bank won't clock paying for "VIVA" = adult.
There are many more non adult things on Vivastreet.
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Yes. I appreciate that. :)
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There are many more non adult things on Vivastreet.
I wonder when people advertise other things on VS if they are charged the same prices to get to the top of the listings. VS is far too expensive if you're advertising sex work services in my opinion. If I do a search for escorts in my area, VS are at the top, but the couple of spots under them are far cheaper to advertise. For example, my favourite Escort Directory charges £50 a month. And UK Adult Zone is free. If you update, on UKAZ you get to the top for nothing.
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I wonder when people advertise other things on VS if they are charged the same prices to get to the top of the listings. VS is far too expensive if you're advertising sex work services in my opinion. If I do a search for escorts in my area, VS are at the top, but the couple of spots under them are far cheaper to advertise. For example, my favourite Escort Directory charges £50 a month. And UK Adult Zone is free. If you update, on UKAZ you get to the top for nothing.
In my location for an ad with phone number and website link costs roughly £60 which is similar to a few directories.
What I do is place the VS ad every other week, costing me £30ish per month, give a few days.
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In my location for an ad with phone number and website link costs roughly £60 which is similar to a few directories.
What I do is place the VS ad every other week, costing me £30ish per month, give a few days.
Mirror is that for a basic ad way down the page though?
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Mirror is that for a basic ad way down the page though?
Yes no VIP or anything else.
Just phone and website link.
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Ahhh yes that's what I do. It costs me around £12 a week.
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Viva street declined 2 of my credit cards just now :'(
Worrying as I have credit on both .
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Viva street declined 2 of my credit cards just now :'(
Worrying as I have credit on both .
Viva st have declined all my Credit cards and even my dads 😂 since last November
I used them abroad in Feb in Mexico with absolutely no problem but trying to pay 12.99 in the uk not a chance in hell
I just buy paysafe vouchers and credit the amount to my paysafe account and use them
I really can’t be assed with all that shit that you get from
M
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I'll look at other sites instead.
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@sugarxxx I'm sorry to hear about that, could you please PM us with your Vivastreet account details so we can take a look into the issue for you? Thank you.
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@sugarxxx I'm sorry to hear about that, could you please PM us with your Vivastreet account details so we can take a look into the issue for you? Thank you.
No she can't and nor can anybody else? You/Advertiser/non-sex worker members don't have access to the PM system.
If you mean email, please say so.
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Viva street declined 2 of my credit cards just now :'(
Worrying as I have credit on both .
Sugar go to any shop that offers paypoint and buy 2 x £10 paysafe vouchers
Then go to paysafe open a account and put the voucher numbers on it
Then place your advert using the paysafe account
If you struggle to open the account then just use the vouchers on viva st without opening an account
But keep the voucher numbers as you will still have about 6 pounds left on one of the vouchers to use next time so don’t throw it away screen shot them both so that you don’t lose them then next time you can use that money as well
I would reccomend that anyone who uses Viva St do this as a back up and put £20 on a paysafe account
Honestly I can’t be assed with speaking to VS on the phone the complete inconsistencies and inability to do anything apart from follow a script when you ask for help with payment drives me insane
Their customer service is shit as all they say is it’s a problem with my card
Well I know for a fact that it’s not, because I have really really high limits on all of my cards rarely have nothing more than a few hundred quid on them and my credit card companies have confirmed many times that nothing is wrong with any of my cards
They aren’t pre paid cards and I’ve used them everywhere else with no problems
I even tried to use my fathers card with no joy . So it’s a problem at VS end
They are a at times a complete nightmare and you would think that with the hundred of thousands of pounds they earn of us escorts advertising they would sort there act out
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Sugar go to any shop that offers paypoint and buy 2 x £10 paysafe vouchers
Then go to paysafe open a account and put the voucher numbers on it
Then place your advert using the paysafe account
If you struggle to open the account then just use the vouchers on viva st without opening an account
But keep the voucher numbers as you will still have about 6 pounds left on one of the vouchers to use next time so don’t throw it away screen shot them both so that you don’t lose them then next time you can use that money as well
I would reccomend that anyone who uses Viva St do this as a back up and put £20 on a paysafe account
Honestly I can’t be assed with speaking to VS on the phone the complete inconsistencies and inability to do anything apart from follow a script when you ask for help with payment drives me insane
Their customer service is shit as all they say is it’s a problem with my card
Well I know for a fact that it’s not, because I have really really high limits on all of my cards rarely have nothing more than a few hundred quid on them and my credit card companies have confirmed many times that nothing is wrong with any of my cards
They aren’t pre paid cards and I’ve used them everywhere else with no problems
I even tried to use my fathers card with no joy . So it’s a problem at VS end
They are a at times a complete nightmare and you would think that with the hundred of thousands of pounds they earn of us escorts advertising they would sort there act out
Does using Paysafe incur additional cost?
It's a pity VS just can't get the basics right, oh I remember they are all about making sure profiles are genuine and working against exploitation. BTW what happened to the NUM link?
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@sugarxxx If you could e-mail us, we can of course take a look into the issue for you.
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Does using Paysafe incur additional cost?
It's a pity VS just can't get the basics right, oh I remember they are all about making sure profiles are genuine and working against exploitation. BTW what happened to the NUM link?
[/quote
Yes I think it’s like £1.50. But I am happy to pay that if it means I don’t have to deal with VS shit customers services
I think what was putting of people using it was that if they bought 20 in two ten pound vouchers and paid £14 they thought that they lost the £6 difference on one of the vouchers but this isn’t the case
You can either upload the vouchers to paysafe account and itsxthere to use whenever you want or keep the voucher number with the remaining money on it and use it later
As far as I know they don’t expire
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I didn't have to open a Paysafe account to use paysafe by the way so you might not have to do that? But yes get two ten pound vouchers - pay the twelve pounds or whatever it is for the basic and save the paysafe voucher with the eight pounds left over and put that towards the next payment. I always use PS and never have any problems.
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I didn't have to open a Paysafe account to use paysafe by the way so you might not have to do that? But yes get two ten pound vouchers - pay the twelve pounds or whatever it is for the basic and save the paysafe voucher with the eight pounds left over and put that towards the next payment. I always use PS and never have any problems.
You don’t have open up an account but as I’m a total clutz with anything in my purse like receipts . I figured that the one day I need them to pay for an advert I will lose them so I opened up an account so that I can just add them to it without having to worry about losing the receipts
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There are many other sites that with far less hassle. I am not going to jump through hoops for running a advert on viva Street now.
Thanks ladies for understanding the frustration with that site.
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In my area (Northampton) there are four pages and I'm on the third page for a basic advert. Would be great if each page had two rows of advertisers. :)
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There are many other sites that with far less hassle. I am not going to jump through hoops for running a advert on viva Street now.
Thanks ladies for understanding the frustration with that site.
Paysafe is very easy and simple to use ( if it wasn’t I wouldn’t use it 😂)
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Does anyone know if o can do this within seven days and not pay again? Thanks
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I mean deactivate then deactivate within seven days and not pay again?
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I mean deactivate then deactivate...
?
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Reactivate again not deactivate
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Reactivate again not deactivate
Yes, you can de-activate and re-activate your advert at no further cost at any time within your 7-day run. ;D
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I am having trouble paying with my card on vs. I am using vs for the first time. If i select paysafe, it says you have to make first payment through card and it will activate your paysafe option that you can use only froms second time.
Called there customer service, same experience as others asking you contact your bank etc. Dont know what to do. How are you guys using paysafe when it says you cant use this payment menthod for first payment. Also add £1 something on top of ad price. Any advise?
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This must be a new thing as I never had to do that. PS is meant to be anonymous so what's the point in doing this now?!
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Yes, you can de-activate and re-activate your advert at no further cost at any time within your 7-day run. ;D
So it wont increase the length of time you are paying but it will only disppear from the search, right? Or does it mean you can deavtiate for 2 days within the 7 days period and then reactivate it and the expiry date of your ad will be extended for 2 day?
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So it wont increase the length of time you are paying but it will only disppear from the search, right?...
Yes. Your ad gets 7 consecutive days of exposure. For exposure beyond this period, payment is again required.
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Yes. Your ad gets 7 consecutive days of exposure. For exposure beyond this period, payment is again required.
Thank you. x
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I just purchased £100 worth of ads 3 days ago only to realize that the reason I haven't gotten a single call is because I've been given a defunct number from viva. Oh and customer service hasn't even answered an email I sent 3 days ago let alone not taking customer service calls today. What's going on???? :FF :FF :FF
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...only to realize that the reason I haven't gotten a single call is because I've been given a defunct number from viva...
Are you using the VS "number-hiding" service (in which they cover your number with a number of their own), then? If so, they themselves actually once advised me against using this service since it involves a premium number (with a premium cost to the punter)!
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Are you using the VS "number-hiding" service (in which they cover your number with a number of their own), then? If so, they themselves actually once advised me against using this service since it involves a premium number (with a premium cost to the punter)!
Yep, would've been nice. Either way, 72 hr highlight, multirepost, new tag and not a single call.
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A premium rate wouldn’t be so bad if it was yourself making the profit 😂
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Yep, would've been nice. Either way, 72 hr highlight, multirepost, new tag and not a single call.
Ouch! I hope your able to get that sorted ASAP!
The only upgrade I purchase is the £3.99 repost option (twice a day) and I do that every couple of days, lol. I tried a few pricier options in the past but all I got was more TWs.
And as Braziliana stated, definitely do not go with the hidden number feature. If a punter calls the number and you dont answer the call they still get charged (50p!) When I first joined VS I tested it out via my private phone and I got charged and I didnt even answer the call :FF
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I am having trouble paying with my card on vs. I am using vs for the first time. If i select paysafe, it says you have to make first payment through card and it will activate your paysafe option that you can use only froms second time.
Called there customer service, same experience as others asking you contact your bank etc. Dont know what to do. How are you guys using paysafe when it says you cant use this payment menthod for first payment. Also add £1 something on top of ad price. Any advise?
I've had the same problem, tried several times paying with 2 separate cards which it won't accept, so I tried pay safe then it says I need to pay by card first! :FF
Can Viva shed any light on this?!!
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I've had the same problem, tried several times paying with 2 separate cards which it won't accept, so I tried pay safe then it says I need to pay by card first! :FF
Can Viva shed any light on this?!!
Hello Katrina,
If you could email us, we can take a look into the issue for you. Thank you.
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Hello Katrina,
If you could email us, we can take a look into the issue for you. Thank you.
I tried a few weeks ago to pay by cards it didn’t go through—I then called your customer service I was told by a guy to try using my laptop instead of my phone to login to ur website to pay which I thought was odd.
I didn’t bother again
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Incredible how CC works for some on Viva and not others. I tried Viva with a test ad with random words just to see how it works -It says it's verifying.Then nothing past 2 days? No request for payment or rejection, modification. Is this normal?
Update ;D- I spoke to customer service and he was so helpful and lovely I can't believe how friendly and professional he was. Spend time discussing, I was very impressed. He advised me to try again. I had another go and it worked immediately online within seconds. BOOM! (beginners luck ???)
Update: Ad is up. I just read the older posts on this thread. Huge amounts of agencies which are illegal, fake pics and fuck a granny for free up the bum ads. Looks very distasteful to me. Probably won't advertise with them again.
My question now is- have any girls changed their post code in the form? is it free?
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Lots of simpletons rung on morning 1 of my Vivastreet basic bare bones ad £18, then phone silence ever since. Zero work
DL I saw your question on changing postcode. I rung up and immediate wonderful customer service! Lovely lady said it's £25 to change your postcode any time within the 7 day period. Actually it's easier to make another basic ad.
I can't understand Vivastreet's structure at all. Seems like a hot mess. How do clients manage? You input your search for a specific area and every brothel, pimp and '*uck my d*rty *sshole for free' ad in the nation comes up in a never ending list. So 'search' seems to be a waste of time and deliberately misleading.
It also infected my phone with shyty full screen 'tits & ass' click bait, pop up ads. Great if you're in a public place like a restaurant. Thank you Viva.
Got a male friend to try it without any comments from me and he said he was uninteligible, crammed with lurid sex ad clickbait, fake providers and waste of effort doing the 'bogus' search. (The waiter passed by and had a good gawp :))
By the way, I cannot fault the customer service, so far, it's been excellent and picked up within a couple rings *5.
This is probably old news, any other experiences ladies?
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lately I only use my phone to upload my photos, etc. I have previously published ads on viva with my phone without problem and my photos went perfectly. But since a few weeks ago the same photos that I used previously, do not fit inside the crop and only half of the photo comes out, I try to reduce the image inside the crop and nothing. I contacted viva and they told me to use my computer but I used my phone previously for several occasions and this did not happen.
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I get your frustration Moon!
My love affair with Viva has come to an end. I tried to give them more money for my second ad and they only show the CC payment page only if I delete the photo. The photo is completely dressed and decent.
Now I just tried with a photo of an empty room and still won't accept my money. (I read ladies had this similar problem for ages)
I have received a prmotional email from Viva regarding my first ad posted last week, inviting me to contact their expert SW business adviser about improving my business. Well, if I can't post ads that's not really necessary.
I have tried to create the rejected ad on a friend's clean computer, different IP address, new email etc identical issues.
End of that experiment. Back to AW.
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Hello @saltysweet
If you could call or email us, our team can take a look into it for you. Thank you.
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Viva street i do not think this method is working well as so many ladies cannot advertise and give up.....i did too
Surely you should speak to the management and change the current business model as it is putting off a lot of women doing adverts with you.
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Hello @English Green,
Sorry to hear you are experiencing an issue. Could you contact us via the details below? So our team can look into this for you. Thank you!
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I had 1 client from Vivastreet after spending £80 on 4 postings of the cheapest basic ad. I charged
£160 which works out at £80 remaining in my pocket after ad costs (so I made zero profit :o).
I answered 60 TW calls a day, which averages 180 calls during a 3 day period.
The TW on VS are a a cult of intense, creepy, obsessive repeaters who start ringing the second the ad is online. Seriously disturbed people who seem almost childlike or subnormal. Once they have your number and they will call 10 times a day every day. I had to purge my phone each evening of calls and texts so it didn't get full and stop functioning correctly. I have a simple phone.
I would advise never to use your serious phone on Vivastreet, I used a spare throwaway sim.
I chose not to use their protected phone number as I read a member here used that system and it was misdirecting her calls.
All callers were categories of people I specifically warn not to call. This is clearly written on my ads upteen times, in capitals.
I tried this as a challenge. I have spoken to other SW who have paid for the extras/packages options £200+ and had the same poor results. I will consider contacting Viva as requested but right now I need to clear my head.
Any good experiences ladies?
*I added a bit to this report to correct my pants maths
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I had 1 client from Vivastreet after spending £80 on the cheapest experimental basic ad. I made £120 profit. I answered 60 TW calls a day, which averages 180 calls during a 3 day period. TW were obsessive repeaters who started ringing the second the ad was online.
I would advise never to use your serious phone on Vivastreet, I used a spare sim.
All callers were categories of people I specifically warn not to call. This is clearly written on my ads upteen times.
Any good experiences?
(I will consider contacting Viva as requested but right now I need to clear my head.)
I won’t advertise on there for this very reason. Your ad gets lost in a see of real (and fake) ads unless you pay through the nose. When you do that you are even more deluged by TWs. I just found it way too stressful answering to idiots all day with maybe one client converting, if that.
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I think the problem with Viva street is when you look on there it seems like most of the woman are pimped out and so many adverts are all the same and so many all seem to charge the same usually cheaper then the going rate prices so seems too good to be true. So many clients have said this to me over and over so i should imagine lots of timewasters call just for a thrill so it can actually become to the point it can cost you time and money with not many decent results.
It really needs clearing up but while the pimps/agencies advertise all there woman on there it will stay the same.
I do not know how they get away with letting pimps lists what sexual services the women offer when there not independent. Years ago any third parties advertising escort or massage services had to sign stuff that no sexual services are being offered even though they knew everyone was.
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I think the problem with Viva street is when you look on there it seems like most of the woman are pimped out and so many adverts are all the same and so many all seem to charge the same usually cheaper then the going rate prices so seems too good to be true. So many clients have said this to me over and over so i should imagine lots of timewasters call just for a thrill so it can actually become to the point it can cost you time and money with not many decent results.
It really needs clearing up but while the pimps/agencies advertise all there woman on there it will stay the same.
I do not know how they get away with letting pimps lists what sexual services the women offer when there not independent. Years ago any third parties advertising escort or massage services had to sign stuff that no sexual services are being offered even though they knew everyone was.
Exactly. This is why I think VivaStreet's campaigning marketing is all bollocks. They say they don't want to assist trafficking, but they'll take any old pimp's money.
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Exactly. This is why I think VivaStreet's campaigning marketing is all bollocks. They say they don't want to assist trafficking, but they'll take any old pimp's money.
As demonstrated in another thread not too long ago, bloke advertising for women to 'work'.
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I won’t advertise on there for this very reason. Your ad gets lost in a see of real (and fake) ads unless you pay through the nose. When you do that you are even more deluged by TWs. I just found it way too stressful answering to idiots all day with maybe one client converting, if that.
Yes MB, I agree! I keep hearing from other girls the magic number '1' client gained from Vistastreet for a horrible day's work on the phone.
And it happened to me......s p o o k y or what :o
I agree with what girls have said for ages, Vivastreet seems 99.9% a platform for pimped girls and brothels.
Vivastreet seems a rich source of leads should the police be looking to target pimping and associated activities.
Vivastreet as an organisation 'seems complicit' in the promotion of pimping which is an illegal activity.
Given the above, I object to Vivastreet being in partnership with UM.
Easy for me to say...as UM can't function without sponsors.
In contrast, I am 100% happy that the police is an UM sponsor, that is appropriate.
Vivastreet attracts a hardcore of disturbing OCD, bullying male readers with a lot of time on their hands. In a way that's a good thing as it siphons off the dregs so we don't have to suffer them.
Personally I don't think it is a good platform for independent girls. Putting yourself on Vivastreet is like throwing a baby goat to the lions.
Any good experiences ladies?
It's probably been pointed out by other members...I also find it ironic that Vivastreet, the host for so many dubious 'pimp-like' ads have met with officials from the Home Office to discuss our industry and 'how to prevent and disrupt sex-trafficking enabled via online platforms.' Funny old world!
https://www. parliament.uk/ business/ publications/ written-questions-answers-statements/ written-question/Commons/ 2018-11-12/190478/
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Follow up to my report above.
Stats
Visits by readers to one of my experimental Vivastreet ads costing £18 for 1 week - 1482
Phone clicks (clicks to reveal the phone number) -101
Calls approx-300 of which 95% are repeat nuisance - 5% deeply disturbed
Jobs-0
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Follow up to my report above.
Stats
Visits by readers to one of my experimental Vivastreet ads costing £18 for 1 week - 1482
Phone clicks (clicks to reveal the phone number) -101
Calls approx-300 of which 95% are repeat nuisance - 5% deeply disturbed
Jobs-0
Wow 😮
That’s not very good.
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Yes there are a lot of timewasters, but the bookings I do get are great. These guys are just relieved to discover I'm genuine.
I had a guy book me yesterday because I linked my website: it made it obvious that I'm truly independent.
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Yes there are a lot of timewasters, but the bookings I do get are great. These guys are just relieved to discover I'm genuine.
I had a guy book me yesterday because I linked my website: it made it obvious that I'm truly independent.
Because I use my phone to do most stuff I can’t actually link to my website on it so I just send them an auto text with my website link on it
I agree that a lot of vs clients are lovely sort of old school clients if you know what I mean
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I wouldn’t be without Viva. I get about 50% of my income from them and in some places 90% and they’ve been a godsend when I lost my AW profile.
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I get a few bookings a week from it and clients are always lovely.
You've just got to screen like you do with AW.
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I believe it has helped grow my business however I have not used it for a while and still busy, I had noticed if I placed an advert bookings from regulars would suddenly come in - hence being brave and not renewing.
Aside from their usual issues.
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I've been suspended from Adultwork and forced to rely on Vivastreet for the past two weeks.
My takings weren't quite as good as I would hope for with Adultwork, but they weren't terrible.
Over 11 days, I made £3500 from Vivastreet alone (and another couple hundred from Adultzone.)
I needed to feature my profile and multirepost (plus I put the link to my website) so that was £126 x 2 weeks.
It's definitely worth it - but it takes a different approach. They're a different sort of punter. They're more naive and need more guidance and patience. But I can tell you that 95% of the clients I met were completely lovely. They're just thrilled you're genuine. They're not going to be running off and writing reviews of you on forums or anything.
There were a couple of turds, but no worse than you'd get with Adultwork.
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Payment methods worry me. VIVA.
I wasn't sure about the layout.
Unless you feature, you get lost in brothel ads.
No independent section (?)
Shame Friday Ad does not run all across England. It seems to stop atManchester.
Further up, it's nowhere.
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Yes MB, I agree! I keep hearing from other girls the magic number '1' client gained from Vistastreet for a horrible day's work on the phone.
And it happened to me......s p o o k y or what :o
I agree with what girls have said for ages, Vivastreet seems 99.9% a platform for pimped girls and brothels.
Vivastreet seems a rich source of leads should the police be looking to target pimping and associated activities.
Vivastreet as an organisation 'seems complicit' in the promotion of pimping which is an illegal activity.
Given the above, I object to Vivastreet being in partnership with UM.
Easy for me to say...as UM can't function without sponsors.
In contrast, I am 100% happy that the police is an UM sponsor, that is appropriate.
Vivastreet attracts a hardcore of disturbing OCD, bullying male readers with a lot of time on their hands. In a way that's a good thing as it siphons off the dregs so we don't have to suffer them.
Personally I don't think it is a good platform for independent girls. Putting yourself on Vivastreet is like throwing a baby goat to the lions.
Any good experiences ladies?
It's probably been pointed out by other members...I also find it ironic that Vivastreet, the host for so many dubious 'pimp-like' ads have met with officials from the Home Office to discuss our industry and 'how to prevent and disrupt sex-trafficking enabled via online platforms.' Funny old world!
https://www. parliament.uk/ business/ publications/ written-questions-answers-statements/ written-question/Commons/ 2018-11-12/190478/
I get loads of lovely clients from Viva. It's one of my main sources of income.
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If Vivastreet were to get rid of the brothels and agencies they could gain more respect and be the best. The brothels and agencies have an unfair advantage with the multi reposting because if an independent is in a one hour booking she can’t do it but if a lady has a pimp they will be clicking the 15 minute repost for them.
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Could someone approach Friday Ad (FA) to set up online focus group, please? :-X
Why "England" ends at Manchester on FA? :FF
I doubt they would need an online focus group. . . . ?
As for VIVA, England ends at Preston or Leeds. *Rolls eyes* . . .
VIVA:
Is this something to do with "anti-massage" Politics in these areas beyond Manchester/Yorkshire?
In other words, you feel that politicians in these areas and their police force would not want these massage adverts to be running?
All those airbrushed photos of "barbie dolls" do seem to dominate massage ads on VIVA.
I will look again to see if that's still the case.
I doubt VIVA would ever stop running adverts on brothels for mega profits.
It's a business after all.
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I don't see the point in moaning over brothels and agencies. It's not that hard to repost between bookings. And some girls prefer to work that way - I used to work in a brothel and it was ace.
You just have to stand out - which isn't hard, really. They're all either impossibly airbrushed or they have weird profiles full of bad grammar that make them look dodgy. Don't look dodgy - look like a real person. I'm old and flat-chested and I get plenty of calls. They clients say that they knew I was genuine.
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Checked yesterday.
The women listed are young "barbie dolls" (still).
Age range - early 20s with model looks.
As if you got to be so young!
Still a very odd looking site. . .
On my cheap, vintage computer, some letters are "garbled"/overlapping.
Worrying!
I will try to see on someone else's newer computer next time.
Would I consider posting?
If there are no other independents, it does mean :no business here:
Maybe, the pricing, someone else commented.
So..at the moment, No.
I did, however, see a regional section.
It has no areas. . . .
It's an odd looking site.
Like a catalogue of "dolls." . . .
Cannot say, it appeals to "real women".
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It is a odd looking catalogue you are right this is why i stopped using it plus sometimes hard getting ads published too as it was full of pimped young women and mostly eastern european and so so many men just said they stopped using it as so hard to find independent genuine women working without taking ages going through all the pages. The amount of men that kept telling me they thought they was visiting an indie and basically a flat full of probably trafficked women and they could hear the men pimps in another room.
Money is money so Viva will not stop taking adverts from pimps as they would lose a huge amount but i do think they should not be partnered with NUM against trafficking as it is hypocritical. They would take ads from people that are advertising as an indie but take multiple ads off different women so obvious not indie.
That said if you have the stomach for the amount of timewasters some do ok from it and some want to literally pluck there hair out 1 by 1 when they answered plenty of calls for nothing and paid for the privilege. I think certain areas are probably better then others.
Most of the ads do not look genuine and so many exactly same price. If the faces are on show and too pretty and price too cheap i know something is not right so do so many clients. I have never heard so many clients talk about Viva being like finding a needle in a haystack. Maybe this is why so many timewasters there more used to winding us up on purpose as easy pickings.
But maybe you need a thick skin for the first week of advertising then the timewasters might calm down gradually.
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Money is money so Viva will not stop taking adverts from pimps as they would lose a huge amount but i do think they should not be partnered with NUM against trafficking as it is hypocritical. They would take ads from people that are advertising as an indie but take multiple ads off different women so obvious not indie.
Most of the ads do not look genuine and so many exactly same price. If the faces are on show and too pretty and price too cheap i know something is not right so do so many clients. I have never heard so many clients talk about Viva being like finding a needle in a haystack. Maybe this is why so many timewasters there more used to winding us up on purpose as easy pickings.
But maybe you need a thick skin for the first week of advertising then the timewasters might calm down gradually.
Excellent nuggets of wisdom from EG.
Yes. . .
It is somewhat alarming to see how low the escorting prices
are on VIVA.
I agree that it might well be that these prices/photos are
not what they charge or what they look like.
A matter for the Trading Standard?
If these adverts are run by organisations,
VIVA can tell based on their payment methods and names.
Having said that, if they weren't legit,
they would have been long gone,
I am only guessing. . .
Shame that FA does not serve well except very few areas.
At least, the website would have looked "normal".
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The prices are low on these ads cause they usually “brothel girls” and most men know this and expect they will pay for extras when they arrive at the “brothel”
I stopped advertising with Vivastreet’s cause of its odd customer service dealings and editing of adverts published by independent (removing words and pictures)and never with the so called agency adverts.
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Oh.........!!
Thank you. That explains!! It's a trick to get customers in.
That would make us indies looking far more "expensive", then. ::)
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A long time ago a member here gave me the very good piece of advice to state a higher price in my VS adverts.
I do link to my website where prices are lower, and no one has ever paid the higher rate, but I think it helps with enquiries.
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What I have come to terms with vivastreet I have one price listed only for the 1 Hour rate at 1.5.0 and have a number for that site I only pay for the listing and I still get found somehow by clients. Yes I get many silly calls but out of those get some good clients met in lovely outcall bookings turn into long dates. I stick to my hourly rate and charge every hour from what I listed so end up making more. I tried to advertise as 2.0.0. hour but no bookings come in but at 1.5.0. still get work and they always end up extending. I always place my advert in same London post code location to be consistent than move it around when I do a new posting after its expired.
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A long time ago a member here gave me the very good piece of advice to state a higher price in my VS adverts.
I do link to my website where prices are lower, and no one has ever paid the higher rate, but I think it helps with enquiries.
Definitely. A higher price can stop some of it plus some clients will know it is probably more genuine. I did have 1 client tell me when he has used viva he always went for the higher prices and would never go for any cheaper prices even if they looked like a supermodel due to the fact he trusted the higher priced ads more.
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I keep getting banned on viva street because they say I went against the terms and conditions. No warning my account taken down and I have to start one with a new e mail. It’s so frustrating I don’t know what I’m doing wrong? I thought you can show breasts just not other stuff. Also why can’t they warn me :/ they wouldn’t talk about why it happened in the phone said our decision is final .
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I did not know you could get banned on viva street.
Maybe post in the viva street thread in spamming lion den they respond there.
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Hi
You need contact then and ask
Happened with me because I used different card for pay
I can use just card in my name
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I keep getting banned on viva street because they say I went against the terms and conditions. No warning my account taken down and I have to start one with a new e mail. It’s so frustrating I don’t know what I’m doing wrong? I thought you can show breasts just not other stuff. Also why can’t they earn me :/ they wouldn’t talk about why it happened in the phone said our decision is final .
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I did ask and all they say is the add went against our terms and conditions and the decision is permanent. That’s when I asked why it went against the terms and conditions :/ payment goes through fine and add is live for a bit. My advert was similar to other I dont see why I’m targeted.
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banned ad! I've got tits and all kinds of un pc restrictions plastered on mine and I wasn't banned a few weeks ago.vs has very explicit stuff and adverts. If they cant discuss the issue you cant correct it. Odd their phone help was amazing when I rung for assistance.
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They don’t ban the ads they ban my whole account :/ it’s happened twice now. They don’t tell me the problem too just that it doesn’t comply to rules and regulations. It seems really random I had an add for a while then make a new one but with the same content and that gets banned. Only difference was the area.
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Then stop posting the same content
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I’ve changed it not to include any rude words and that didn’t help
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Can you make it very bland boring and minimum words then you can test it. Then test if it rejects when you replace with new proper content. I'd be changing my content 3 times a day sometimes just fiddling with wording.
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I could try but would be worried I’d get no bookings. I only say pretty basic stuff anyway
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You only put bland wording for 2 minutes then save. See if it accepts.your only testing it.
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I will try that yes need to put up an add soon. Would you mind if I send you what I had up and I’ve seen other women put the same so don’t know why I’m targeted. Maybe I do keep posting the wrong thing.
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Hello @EscortX,
Sorry to hear you are experiencing issues. Could you contact us via the details below? So our team can look into this for you. Thank you
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Hello @EscortX,
Sorry to hear you are experiencing issues. Could you contact us via the details below? So our team can look into this for you. Thank you
Ha ha I could have predicted this.
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i couldn't be more disappointed. I had a call today with one of the sales people who quoted me for a month's advertising with unlimited location change, and he said he would take payment over the phone, which is ok, but also requires id and proof of address. He gave me his viva-street email address to send the docs but I'm fussy about sending this personal info to an employee??? specially that my bank address is where i live and work from?? what if one day, after he isn't working at vs anymore, decides to sell or do something with all my personal info, or out me. Has anyone had to pass this info to vs sales team when purchasing a monthly advertising package?? well the offer isn't as cheap as i thought but i need the location change bc i will be touring otherwise i wouldn't bother.
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i couldn't be more disappointed. I had a call today with one of the sales people who quoted me for a month's advertising with unlimited location change, and he said he would take payment over the phone, which is ok, but also requires id and proof of address. He gave me his viva-street email address to send the docs but I'm fussy about sending this personal info to an employee??? specially that my bank address is where i live and work from?? what if one day, after he isn't working at vs anymore, decides to sell or do something with all my personal info, or out me. Has anyone had to pass this info to vs sales team when purchasing a monthly advertising package?? well the offer isn't as cheap as i thought but i need the location change bc i will be touring otherwise i wouldn't bother.
He what, unbelievable :FF :o
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How much does it cost to change location on viva street? I work at different places through the week
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London roughly £29 if its a 7 day ad basic ad.Cheaper to make new one.
If its a fancy pants package other ladies will know.
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It’s only 12.99 a week here but I usually put two adds up
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London roughly £29 if its a 7 day ad basic ad.Cheaper to make new one.
If its a fancy pants package other ladies will know.
London for basic 7 Day posting is £17:99 :)
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Whoops my bad! rung up vs a few weeks ago and it was £25 just checked my older post in this thread. Do they chop and change fees a lot? I laughed when she told me as I thought she was joking. ???
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Hi
I know someone work on viva street time and She offer discounts for ad options
would normally pay for all publishing options around £250, with her going out for £ 110, it is very worth it for those who use viva street, will make a great savings.
If someone want her WhatsApp I can send by PM
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Is it possible to change the add location or have it in two locations? Like with adult work
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Nope not once you've saved the postcode it's set in stone. Maybe ring them up and see how much they charge for changing in your region?
But like some girls here, if you have a package you can get all sorts of options and can ask if that's included.
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I’ve changed it not to include any rude words and that didn’t help
This is weird because they seem to have changed it all again. Services are now allowed in their tick box section & women now have videos of them groping their boobs. I always thought the videos were supposed to be "non sexual".
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This is weird because they seem to have changed it all again. Services are now allowed in their tick box section & women now have videos of them groping their boobs. I always thought the videos were supposed to be "non sexual".
They had to allow it cos most of their customers are agencies-they must have being pressured into it.
Everything is out now.
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Ladies , If you advertise on Viva street and it’s quiet, check are your adds showing in surrounding cities too . I just called them because my add was completely quiet for a while , and my add was showing only in my post code . Just discover today . They updated something in my add and now I’m in surrounding cities as well. Waisted like 3 weeks 😩
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Vivastreet has really changed indeed. I see Girls posting pictures of their bare pussy On show on their adverts
Wow!!!
A few years ago they would have ur advert taken down with no apologies.
Lol.
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I do not understand legally how they get away with agencies or the brothel pimps putting on all different women and ticking all the sexual boxes of what they will offer. It used to be nobody could advertise sex if you are selling mulitiple women for sex and blatenly saying what they will be doing.
I get independents but not pimps being able to do it.
Personally i think it is quite trashy that there is options to tick lots of services but it is viva street following adultwork i suppose.
I would be interested to hear off Viva street what is the actual rules for you on this what can you do and not do with as i get confused, or does it make a difference not being UK based as to what can be put on adverts? Please answer Viva street as this is something that crops up a lot not just with you but other places of advertisement.
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I used to advertise with viva a long time back i found it hard work so gave up and used friday ad online.
Does anybody know how long a advert takes to go live if using a new account? And if you are touring and decide to use them for 2 or 3 days do you need to do it the day before or is it quicker after first advert is approved?
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I hate ticking boxes too.
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I used to advertise with viva a long time back i found it hard work so gave up and used friday ad online.
Does anybody know how long a advert takes to go live if using a new account? And if you are touring and decide to use them for 2 or 3 days do you need to do it the day before or is it quicker after first advert is approved?
It's dead easy to advertise, very nippy, easier than AW!
It goes up immediately and starts ringing the second you post. With poo callers ringing off the hook for every 2-5 minutes for the entire day. I think it's a waste of money pre advertising with VS as they're 'now' callers. I accepted one 'normal sounding' VS client in 3 weeks of poo calls. I know others have different experiences.
The only approval is your money payment and bam!, you're approved. I didn't notice any, ethical or word, vetting, and changed words many times to test. Curious to see how you get on English!
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It's dead easy to advertise, very nippy, easier than AW!
It goes up immediately and starts ringing the second you post. With poo callers ringing off the hook for every 2-5 minutes for the entire day. I think it's a waste of money pre advertising with VS as they're 'now' callers. I accepted one 'normal sounding' VS client in 3 weeks of poo calls. I know others have different experiences.
The only approval is your money payment and bam!, you're approved. I didn't notice any, ethical or word, vetting, and changed words many times to test. Curious to see how you get on English!
It was not a great experience last time just pure rude timewasters not interested in booking but sending crude texts. I have tried it again and i think certain areas it is useless in but probably better in others.
What i want to know though is how can you remove there option of contacting via SMS text even though i have had written all over no texts no bookings that way but they still click on the button for it which is so annoying?
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Yes, VS callers don't read as no intention. I didn't get any SMS so didn't investigate. VS's live human customer service was excellent, so perhaps ring them?
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Yes, VS callers don't read as no intention. I didn't get any SMS so didn't investigate. VS's live human customer service was excellent, so perhaps ring them?
I put a couple of ads out different areas but ended up deativating them just absolute idiots nobody i would entertain but at the moment it is very quiet for many might try again with different areas but would only pay the basic ad price not worth spending more for crude timewasters.
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I find vivastreet very slow but it is worth it. Get many calls but out of those many fools a couple of good nice bookings. I do outcalls only and always keep it in same location post it on a Monday for the business gents so by Sunday my advert will expire.
I never spend more than 17.99 for basic advert and I know my advert goes down to few pages but I am still found as punters will find you regardless. Good to use the key words. Let it sit and you get the bookings.
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who's the account manager with these now, anyone know? Finny has left & they've just told me I should have the number for a guy called James...bloody useless customer service
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Ah, James is lovely :)
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Hello viva street how about a 3 day ad payment. Some of us dont work full 7 days in a roll. 3 days payment method will be nice as well.
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Is anybody around today? I need an email that will answer over the weekend.
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Hello viva street how about a 3 day ad payment. Some of us don't work full 7 days in a roll. 3 days payment method will be nice as well.
This would be ideal as not all of us work 7days a week for incalls only tour 3 days or 2 days at weekend after office work or whatever main job we might have.
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Hello viva street how about a 3 day ad payment. Some of us dont work full 7 days in a roll. 3 days payment method will be nice as well.
Great idea, maybe if we all email them directly & suggest it. They dont seem to be reading this....
Ah, James is lovely :)
He does have good customer service.
The best way to get anything done it to call them, they are too slow with emails.
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Hello - Happy New Year and hope you all had a wonderful Christmas :)
Regarding shorter advert durations - we've passed it onto our business team. We frequently run user feedback surveys on the platform - so keep an eye out for them. We appreciate your feedback.
@Ladyofthemansion thanks for the message. Our office hours are Monday to Friday 9am - 5.30pm. We've notified your account manager who will be contacting you as soon as possible.
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Has anyone noticed that with any modification you do on Viva they add on the 7 day publication fee?? Is this some sort of glitch or are they truly taking the biscuit?!
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Has anyone noticed that with any modification you do on Viva they add on the 7 day publication fee?? Is this some sort of glitch or are they truly taking the biscuit?!
I noticed that too but to go around it i do the editing then when on next page I click in corner my account.
Also has anyone noticed a sign on your or other adverts where potential punters / potential clients to ask for video service.
Where the provider does not offer such service and even if she did there is no webcam service on viva.
I do not like it as I don't show my face nor offer video service.
This is the following what is all on all vivastreet adverts saying
Service User Notice:
Given the social distancing measures, why not ask the advertiser for some virtual fun?
It has a tiny image of camera before the orange announcement.
I don't have my phone-number on there good thing as I have many calling asking for video service who think it is for free. Even though I am escort outcall only.
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I noticed that too but to go around it i do the editing then when on next page I click in corner my account.
I was doing that too haha, but now its no longer working so Ive emailed Viva
Also has anyone noticed a sign on your or other adverts where potential punters / potential clients to ask for video service.
Where the provider does not offer such service and even if she did there is no webcam service on viva.
I do not like it as I don't show my face nor offer video service.
This is the following what is all on all vivastreet adverts saying
Service User Notice:
Given the social distancing measures, why not ask the advertiser for some virtual fun?
Yep, its the same on all adverts. But there is a new banner now saying that there are offering free publication extensions!
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I was doing that too haha, but now its no longer working so Ive emailed Viva
Yep, its the same on all adverts. But there is a new banner now saying that there are offering free publication extensions!
VS customer service phoned me yesterday to ask what I am doing in the current situation, mentioned I'd not advertised for a couple of months but that isn't completely unusual for me.
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VS customer service phoned me yesterday to ask what I am doing in the current situation, mentioned I'd not advertised for a couple of months but that isn't completely unusual for me.
Oh wow.... You must give them alot of your money then (if they are calling you!) Ive never ever had a call from them lmao
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I was doing that too haha, but now its no longer working so Ive emailed Viva
Yep, its the same on all adverts. But there is a new banner now saying that there are offering free publication extensions!
What does that mean ? Publiction extenstion !!!
I don't have a paid advert as we are in Lockdown and not working. If there was no Locdown I would have advert up.
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Oh wow.... You must give them alot of your money then (if they are calling you!) Ive never ever had a call from them lmao
£15 or so once every 4-6 weeks ;D
I pop up a basic ad plus website link for 7 days every so often that is all.
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I've noticed the free banner too! :o
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What does that mean ? Publiction extenstion !!!
It means that you dont have to pay to extend your advert once the 7 days have passed
If there was no Locdown I would have advert up.
If there was no lockdown they wouldnt be offering free extensions lmao
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It means that you dont have to pay to extend your advert once the 7 days have passed
If there was no lockdown they wouldnt be offering free extensions lmao
Ahhh noted. Thanks. ;D
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Vivastreet management- In the light of Ebay and Amazon's actions on profiteering from people's fear and misery, do you feel it's ethically sound to allow your advertisers to sell disposable face masks at vastly inflated prices?
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Hello @Saltysweet,
Thank you for the message. Unfortunately the current situation has provided an opportunity for malicious individuals to take advantage of people's vulnerability. Vivastreet continues to take the necessary measure to minimise such cases on our platform. We have updated our moderation system to deal with such fraudulent content, an example being advertisements offering face masks or testing kits, however the moderation system isn't perfect. We have the 'Report the Ad' function by each advert in order to raise alerts for such cases, so don't hesitate to use this option. Our team is working 24/7 as quickly as possible in order to reduce and remove these adverts.
Vivastreet team
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Thank you for your prompt response Vivastreet. Much appreciated.
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vivastreet has decided to blur out adverts on their site which advert face 2 face meet.
So now you have done blurred out their adverts will you repay them their money
Or
What are your plans.
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I got an email a couple of weeks ago to say they aren't charging to have our ads up. So we aren't paying for them now they are blurred. Our numbers are still visible.
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Viva's got this £1 charge popup for chat. I haven't worked out how they work it as can't figure where it's explained. Anyone know what that's about?
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Hello,
Hope you are all keeping safe during this difficult period. In light of the government lockdown measures put in place, the service information on adverts has been made temporarily unavailable during the COVID-19 lockdown.
We have added the option to offer webcam sessions and phone chat sessions. To set this up, if you login to your Vivastreet account, there is a banner at the top of your 'My Ads' tab and a new tab that says 'My Cam Dashboard'. You will need an account to start camming / offering phone chat services.
If you are having difficulties setting up an account, our customer service team is available via the contact details in our signature below.
Vivastreet team.
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Thanks VS. I'm interested to see when escort sites lift their restrictions. I wonder if BoJo will announce a date when sex workers can get back in the saddle, or if escort website restrictions will be lifted at the oranizations' discretion such as when hairdressers are allowed to work again etc.
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Hello,
Hope you are all keeping safe during this difficult period. In light of the government lockdown measures put in place, the service information on adverts has been made temporarily unavailable during the COVID-19 lockdown.
We have added the option to offer webcam sessions and phone chat sessions. To set this up, if you login to your Vivastreet account, there is a banner at the top of your 'My Ads' tab and a new tab that says 'My Cam Dashboard'. You will need an account to start camming / offering phone chat services.
If you are having difficulties setting up an account, our customer service team is available via the contact details in our signature below.
Vivastreet team.
Logged in to my account, clicked on the cam option 'doesn't recognise user' , cannot see any option to set up a cam account. Tried cam dashboard as well as the banner which invites me to get set to.
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Hello @Mirror,
Hope you are doing well. Could you contact us via the details below? Just so our team can look into it for you.
Many thanks,
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Hello @Mirror,
Hope you are doing well. Could you contact us via the details below? Just so our team can look into it for you.
Many thanks,
Which is what I did around the time I posted following the instructions in your post, it would seem 5.30pm is too late for your phone line so having tried that unsuccessfully I sent an email. Been awaiting a reponse ever since.
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Hello @Mirror,
Thank you for the reply. Our customer service team will get in touch with you today.
Many thanks,
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Hello @Mirror,
Thank you for the reply. Our customer service team will get in touch with you today.
Many thanks,
Ok well clear as mud, I logged in last night reinstated advert changing wording to explain no in-person meets.
This morning I was sent an email telling me to log in, then follow instructions to set up camming. Next minute I receive an email telling me my ad has been deleted more or less 'goodbye'. I phoned your number the person I spoke to explained that the webcam facility/account takes 3-4 working days to set up, that they will be sent my details, I was told to phone back on Monday to ask for the camming account to go live.
I asked for a refund of the payment for the ad placed last night, the person advised 5-7 working days for refund. Said something about replacing the ad on Monday once the camming account is activated.
As a long term advertiser doesn't sound very straight forward and so far nothing like the instructions in last night's post, or the email response from customer support.
Feeling a bit lost, also have a suspicion this has been set up quickly and procedure isn't established yet?
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VS phone this afternoon, apparently can get it set up tomorrow. Person who phoned me has no explanation for my ad being deleted, it is the wording content I'm annoyed at losing.
Never mind. ::) Perhaps a new start will be a good thing.
Apparently once I'm 'added' I can then start writing the actual ad, this will require another phone call. Not quite as easy as just clicking on a button.
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Has anyone here actually had the free renewal? I got set up for camming as instructed which included having an 'Escort' ad although meeting couldn't be advertised - only direction to online services. Ended up paying several times for ad renewal, as well as spending quite a bit of time emailing and speaking to customer service who didn't seem to know why my ad didn't renew. At one point they told me to create another ad. In all I paid 3 times, got I think 2 or 3 weeks free but did have to actually ask for this each time.
Now been told charging starts 1st June in line with easing of government restrictions, and that there'll be a 25% reduction in the fee.
Each time I was charged a refund wasn't offered which is what I would have liked, instead they gave me a 'free' feature. Not great at a time of much lowered income I'd rather have not had the expense. I have made money camming, but after the ad fees not as much as I could have done and of course VS get a cut from the cam (which isn't as much as AW and I do like both VS and AW).
Just a shame that their banners, and information whenever I logged in promised free renewal but it wasn't happening.
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Can you post escort adds on viva ow?
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Has anyone here actually had the free renewal? I got set up for camming as instructed which included having an 'Escort' ad although meeting couldn't be advertised - only direction to online services. Ended up paying several times for ad renewal, as well as spending quite a bit of time emailing and speaking to customer service who didn't seem to know why my ad didn't renew. At one point they told me to create another ad. In all I paid 3 times, got I think 2 or 3 weeks free but did have to actually ask for this each time.
Now been told charging starts 1st June in line with easing of government restrictions, and that there'll be a 25% reduction in the fee.
Each time I was charged a refund wasn't offered which is what I would have liked, instead they gave me a 'free' feature. Not great at a time of much lowered income I'd rather have not had the expense. I have made money camming, but after the ad fees not as much as I could have done and of course VS get a cut from the cam (which isn't as much as AW and I do like both VS and AW).
Just a shame that their banners, and information whenever I logged in promised free renewal but it wasn't happening.
I was going to do phone chat with VS, but after seeing the amount of bother you had I decided it wasn't worth it. I do phone chat with AW and that's been dead, so I wasn't going to spend my time faffing around with VS when I could be doing something useful like my tax return ;D
I've had an email saying that from the 1st of June if we want an advert we will have to pay.
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Hello all,
Hope you are all doing well and keeping safe during this difficult period. As of the 1st of June there will be a 25% discount on posting fees until June 14th.
@Mirror sorry to hear about the difficulties you have been having with the advert extension. This will be picked up and looked into.
If you are having any difficulties setting up a webcam account our customer service team is available via the contact details below in our signature.
Vivastreet Team.
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Hello all,
Hope you are all doing well and keeping safe during this difficult period. As of the 1st of June there will be a 25% discount on posting fees until June 14th.
@Mirror sorry to hear about the difficulties you have been having with the advert extension. This will be picked up and looked into.
If you are having any difficulties setting up a webcam account our customer service team is available via the contact details below in our signature.
Vivastreet Team.
Thank you your rep who I am afraid I did rant at this morning, has informed me I can have a couple of weeks of basic ad as a credit note - I just have to email or call when I want the ad to be live. Apparently won't include my website link which I usually pay to be added, I'll have to add and pay for that separately.
Hoping that when I make contact all the notes are there so that it's painless, rather than all the time I have had to spend dealing so far.
Fingers crossed.
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Hello all,
Hope you are all doing well and keeping safe during this difficult period. As of the 1st of June there will be a 25% discount on posting fees until June 14th.
@Mirror sorry to hear about the difficulties you have been having with the advert extension. This will be picked up and looked into.
If you are having any difficulties setting up a webcam account our customer service team is available via the contact details below in our signature.
Vivastreet Team.
Does this mean we can advertise escorting services again?
Thanks
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Does this mean we can advertise escorting services again?
Thanks
That's what I thought too, but I think it's highly unlikely.
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Will just have to wait and see!
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No they aren't I don't think because I received an email from them a couple of days ago asking me to delete my services. I never bothered as I'm languishing on page 6 of that site (I'd really like them to split their pages into two like Adultwork so there are fewer pages).
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Does this mean we can advertise escorting services again?
Thanks
Hello,
Hope you are doing well. We are continuing to monitor the situation and will keep you informed as to when we intend to adjust the rules to allow adverts for in-person services again.
Vivastreet team
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Ok thanks
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Taken from Vivastreet "All ads should promote virtual services only. Offer valid until 14th June 2020."
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VIVA Street
Could you please let me know
what your rates are, roughly?
I am aware of the geographical difference
in prices to some degree.
TYI.
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Hi VS. Received an email from you saying my ad has expired and to renew. It's come up with the card and Safepay options - does this mean you're charging again?
Thankyou.
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Hi VS. Received an email from you saying my ad has expired and to renew. It's come up with the card and Safepay options - does this mean you're charging again?
Thankyou.
Yes they announced charging started 1st June a few posts back, sent some emails to some advertisers but not all - there's a 25% discount available at the moment.
I received the expiry and renew email every week throughout their 'free renewal' period ::) >:(, I thought it was normal (and that was the response I received from their team.
Have now received a very full apology from them, and 2 weeks advert credit which I will use after the offer period - just wish I hadn't had to go through all of the time and expense (and a bit of ranting) in first place but very pleased they finally took responsibility.
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Ok thanks, Mirror. I have had the free renewal since lockdown. Missed the bit about the 1st of June though so thanks for that.
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By the way noticed that all 'Escort' services are now visible having been blurred out for previous weeks, and their notices regards not meeting in-person have disappeared. I had carried on mentioning these to enquirers, feel a bit of a prat that I did but I can't keep constantly monitoring VS on a daily basis although I do log in etc for camming. At least it might have carried the message on a little longer.
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Hello all,
Hope you are all doing well.
@Mirror, the service information on adverts is still temporarily unavailable.
@EnglishAmy40 up until June 14th there is a 25% discount on posting fees.
@Regieeee thanks for the message. The prices vary based on the region you are posting in. If you create an advert, select your postcode and fill in the title, description and details you'll see the prices for the posting fee and upgrade prices for your area.
Vivastreet team.
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Hello,
Hope you are doing well. We are continuing to monitor the situation and will keep you informed as to when we intend to adjust the rules to allow adverts for in-person services again.
Vivastreet team
The notice about offering non contact services is still up.
Yet there are countless ads explicitly offering meetings.
So which is it?
I certainly don’t want to risk placing an ad about escort services with this confusion.
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The notice about offering non contact services is still up.
Yet there are countless ads explicitly offering meetings.
So which is it?
I certainly don’t want to risk placing an ad about escort services with this confusion.
I keep wondering how to alter mine whilst keeping within VS rules, so far still using it to drive online services custom - but do want to start mentioning Escort bookings.
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I keep wondering how to alter mine whilst keeping within VS rules, so far still using it to drive online services custom - but do want to start mentioning Escort bookings.
I just looked at escorts in my area mostly they are blatantly offering meets.
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I was pulled for mentioning the word massage yet when I flagged up others in my area who were offering a lot more, nothing was done.
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I was pulled for mentioning the word massage yet when I flagged up others in my area who were offering a lot more, nothing was done.
🤔🤐
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Hello all,
Hope you are all doing well :)
@TheLastTime thanks for the message. Adverts indicating face-to-face services will be disabled. We have added the option to offer webcam and phone chat sessions and you can advertise online services on your advert.
Vivastreet team
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Hello all,
Hope you are all doing well :)
@TheLastTime thanks for the message. Adverts indicating face-to-face services will be disabled. We have added the option to offer webcam and phone chat sessions and you can advertise online services on your advert.
Vivastreet team
I’m sorry but your site is a farce at the moment. You have the warning up about non contact services only. You have blurred out the menus of prices and services.
Yet there are endless adverts with text explicitly offering meets. Lots of Agency but Independent too.
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Thanks for updating. So when are service we offer back to normal as im into escorting not webcams. Thanks
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Hello @Chocolate200,
We are keeping an eye on the situation. As soon as we intend to adjust the rules to allow adverts for in-person services on adverts we'll keep you informed.
Vivastreet team
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As I mentioned in the coronavirus thread, I will not be bothering with Vivastreet until you change your rules.
I have used Vivastreet for a decade now, week in, week out and this is the only time I have completely given up on it (much as I 'miss' the delightful array of wannabe delusional punters each day on there brings :P It has also given me some lovely long term regulars too)
Can't you post a 'disclaimer' like Adultwork have done throughout?
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We are keeping an eye on the situation. As soon as we intend to adjust the rules to allow adverts for in-person services on adverts we'll keep you informed.
What specifically is your concern with such ads, VS? Advertising in and of itself is not illegal, and you can't be that concerned about the people who are placing the ads breaking the law or your site wouldn't be full of agency listings?
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Hello,
Hope you are all well.
The government guidelines are still in place and as mentioned we are continuing to monitor the situation in case of any changes. The steps taken regarding face-to-face physical or intimate services on adverts are for all users. You can advertise online services and we offer the option to offer video and phone chat sessions.
Vivastreet team
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Received an email this morning to advise of the news that they are now allowing escort advertising services on their site.
Happy days :)
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Received an email this morning to advise of the news that they are now allowing escort advertising services on their site.
Happy days :)
Did not receive this and last time I looked in last 24 hours details box still advised not to suggest meeting in person.
Will have another look thanks.
Yes it has changed.
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Yeah they have changed the notice and services are back to being displayed.
Protect yourself and others by staying safe during the COVID-19 pandemic. Visit our safety advice page to see the Government guidance for close contact services.
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Hello all,
Hope you are all doing well :)
We sent out an email to our users on the 20th July regarding the blurring of services on adverts. As of the 20th July 2020, users can advertise in-person services. We would like to thank you for following the rules whilst the temporary changes were in place. Camming and phone line service too.
We are continuing to monitor the situation and if Government guidance changes in the future we may need to make temporary changes (including on a localised basis). We will of course keep our users updated.
Thanks,
Vivastreet team.
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Hello all,
Hope you are all doing well :)
We sent out an email to our users on the 20th July regarding the blurring of services on adverts. As of the 20th July 2020, users can advertise in-person services. We would like to thank you for following the rules whilst the temporary changes were in place. Camming and phone line service too.
We are continuing to monitor the situation and if Government guidance changes in the future we may need to make temporary changes (including on a localised basis). We will of course keep our users updated.
Thanks,
Vivastreet team.
Just wondering why I didn't receive this email? I think I've missed others, and I do check junk mail.
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Just wondering why I didn't receive this email? I think I've missed others, and I do check junk mail.
I did not receive the email either yet I advertise with them have an account. I only was made aware but checking this thread. Nothing in junk spam inbox too.
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I did not receive the email either yet I advertise with them have an account. I only was made aware but checking this thread. Nothing in junk spam inbox too.
I did receive one offering 50% discount packages, but this is only for the ad on options - it's not for basic ads or website link inclusion.
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Hello,
Hope you are all having a great week :)
@Mirror @Dynamite Doll if you login to your account on desktop and click on the tab 'My Details', at the bottom of the the page there is a section that says 'E-mail preferences'. It may be a case that the email preferences are unticked, which is why you may not be receiving emails from us.
If you are having any difficulties our customer service team is available via the details below in our signature.
Vivastreet team.
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If you pay for an advert can you take it down say 9pm then put it back up the next day at 9 am included in price?
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Hello @Escortx,
Thank you for getting in touch. You can take your advert down and put it back up anytime during the 7 day period from the 'My Ads' page in your account.
Vivastreet team.
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To Vivastreet admin,
I would like VS to restore all my adverts.
I ask this as VS has deleted all my adverts.
I was given no warning or explanation for this action.
I have no idea when it happened either.
I last used VS in March.
I checked my account today to find every last one of my many adverts gone.
I want them all back as I say.
Creating a VS advert is a fairly time-consuming process.
Will VS restore my adverts?
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It's high time VivaStreet puts in place option for a Monthly 30Days option post rather than only offer 7Days.
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Hello all,
Hope you all had a great weekend and Happy Monday :)
@Braziliana could you contact us via the details below in our signature? So we can look into this for you.
@DynamiteDoll we do offer the option to do a 30 day advert through package deals and a dedicated account manager. If you can contact us via the details below, we can look into some options for you.
Vivastreet team
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Do you think Vivastreet will take down advertising physical meets if the country goes on partial lockdown? A lot of the north west is already in another lockdown.
Anybody living in these affected areas advertise on VS? And have VS said anything?
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I think Viva Street have good customer service. I mean, how many escort platforms come on here to answer questions?!
I find some posters here so abrupt and rude.
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Do you think Vivastreet will take down advertising physical meets if the country goes on partial lockdown? A lot of the north west is already in another lockdown.
Anybody living in these affected areas advertise on VS? And have VS said anything?
I just ran a search for Bradford then one for a county not under held back lockdown, services for the profile in Bradford had services blurred out, one in area under fewer restrictions did not have the service blurred.
Both were obviously advertising physical meets, both displayed contact details.
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Hello,
We are monitoring the situation and if there are any changes in Government guidance we may have to make temporary changes. These can be on a localised basis, such as the recent change in lockdown measures in West Yorkshire, Greater Manchester and East Lancashire.
Vivastreet team.
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Hello all,
Hope you all had a great weekend and Happy Monday :)
@Braziliana could you contact us via the details below in our signature? So we can look into this for you.
Vivastreet team
Emailed then yesterday and on Sunday. No response.
Can YOU, VS rep, get my adverts restored?
If so, please email me at velvetvirgin21@gmail.com
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Hello @Braziliana,
Our team will be in touch with you.
Many thanks,
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I wouldn't mind some info on deals. I don't pay for any extras for my viva street advert so don't know if it's worth it
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Hello,
Hope you are all having a good week :)
@Escortx thanks for the message. Would it be possible to contact us via the details in our signature?
Many thanks,
Vivastreet team.
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Hello @Braziliana,
Our team will be in touch with you...
My reply of this morning from Mr James Whelan:
***
Good morning,
How are you? I hope all is well and you had a great start to the week.
I noticed you had an issue regarding the restoration of expired adverts. I've looked into the account and have seen that the last renewed advert expired in March 2020.
Non renewed adverts older than 90 days unfortunately I am unable to restore. The best thing I can recommend to do is to create a new advert. As a goodwill I am happy to add on an extra option complimentary as I know this can be frustrating.
I saw you previously dealt with one of our sales agents a while ago regarding package deals, is this something that you would be keen on taking again?
If you need anything at all please do let me know.
Kind regards,
***
My reply of a few minutes ago to Mr Whelan (with key points, as I see them, in bold):
***
Who deleted my adverts in the first place?
Why did she or he do so?
Why did she or he not give me any advance notification?
In case this has something to do with my not having used my adverts for a period, why was I, as I say, not given any forewarning that this would lead to the deletion of my adverts?
If the hypothesis presented in 4 is correct, when was this rule introduced? (I had had numerous unused adverts in my account for years, for your information)
I have not used any of my former adverts since March because of the pandemic. During lockdown, I saw that escort adverts were subject to a level of censoring from VS anyway. Similarly, I believe there was a message on the VS site admonishing the public to follow lockdown rules. These involved not making any avoidable physical contact with people outside of their household. To me, this precludes the practise of having physical bookings with escorts. This is to pre-empt the citation of the pandemic as the explanation for the deletion of all my adverts (which, at the time of their deletion, were, in any case, all inactive).
Similarly, none of my escort friends have, as far as I am aware, had each and every one of their VS adverts suddenly and inexplicably deleted.
What is the point of my creating any new adverts since the person who deleted my former adverts, or any other VS employee (I believe), could just arbitrarily delete them again?
Do I want an account manager for the accessing of package deals? Only on the following conditions:
I am compensated by the amount of £12.99 for each of my deleted adverts. I tour the whole country and had around 30 adverts, so this makes £389.70. This should be returned to my debit card.
The account manager works the same hours as me so that she or he is on hand to provide me with any advertising that I may wish to purchase at any time during my working hours. This will save me being dropped by my account manager for buying advertising autonomously on a weekend or on a public holiday when the account manager isn't at work (because, since she or he will be working the same hours as me, she or he will be at work). This, you understand, is why, in October 2016, after less than a month, if memory serves, my previous account manager dropped me. She claimed to have made me aware, before I accepted her management, that having her as my manager precluded me from 'self-service' with advertising. Yet if she actually had done so, I would never have accepted having a manager in the first place.
The VS staff member who deleted my account is immediately sacked and replaced with an intelligent and respectful individual.
You take away the cropping restriction on photos. I have always found that pointlessly restrictive and I feel that it has spoilt most, if not all, of my photos. (I started advertising with VS before cropping was - suddenly, inexplicably, and, as far as I am concerned, pointlessly - introduced).
You provide me with a contract, presented in simple language, in which you agree to refrain from interfering with my account in any way without
a) showing me irrefutable evidence that you are carrying out whatever actions you plan to carry out in my account in the accounts of all other advertisers who meet the criteria for whatever actions you plan to carry out
b) giving me a minimum of 7 days notice for any actions that you plan to carry out in my account
c) showing me that you are prepared NOT to carry out whatever actions you plan to carry out in my account if I offer you compelling reasons not to. One such example would be not clearing my whole account in a sudden and unexpected way without giving me either notice or an explanation for that.
***
If you are thinking "written like a hooker who has cancelled today's tour and now has too much time on her hands," you might just be on to something... ;D
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My reply of this morning from Mr James Whelan:
***
Good morning,
How are you? I hope all is well and you had a great start to the week.
I noticed you had an issue regarding the restoration of expired adverts. I've looked into the account and have seen that the last renewed advert expired in March 2020...
I have just been educated by Mr Whelan, in a phonecall from just now, that
a) the 90-day 'life-span' of unused adverts is a new thing and that
b) it's possibly my own fault that I didn't know of this change as I apparently opted out, at some point, of the option to get email-reminders to re-post my advert. (Mr Whelan himself seemed unsure of this as the explanation for my not having known about the new 90-day life-span of inactive adverts).
I 'gently' objected that
a) a reminder to re-post an advert, I would have thought, is just that: a reminder to re-post an advert. I don't personally automatically take this to mean a notification that adverts now have a life-span of 90 days, at the end of which, if they are not used, they will automatically be deleted. As I said in my earlier reply to Mr Whelan, moreover, there was no reason for me to suspect that my adverts would suddenly be 'wiped' since many of them had been sitting in my account for the five years that I have been using VS.
b) more importantly, if email-reminders to re-post adverts DO actually serve as notice of the risk of losing adverts due to their inactivity, then, in my opinion, not getting such emails should not actually be an option at all.
c) on this point, the 90-day life-span for adverts should be clearly signalled on their website.
d) introducing a 90-day life-span for adverts during the pandemic is glaringly illogical, markedly crass, and vastly disrespectful.
e) in my opinion, adverts should just be allowed to sit in an account undisturbed indefinitely, like before. Mr Whelan had no answer when I asked why this was no longer possible. I asked him to consider that money can sit in a person's bank account indefinitely; it is not as if a bank can just clear out a person's savings due to inactivity.
Just venting, fellow beloved hookers.
Yes, I can just make new adverts (and accept the new rule that they will be deleted if I don't use them for 90 consecutive days). What I am protesting is VS's sheer contempt for (prostitute) customers.
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Mine was accidentally without explanation deleted whilst they set up the camming facility.
Was probably six weeks since I'd last posted the advert.
So frustrating and only the start of issues.
Did end up with 2 weeks free basic advertising, but that only covered the amount I'd had to pay during their 'free' advert period. Nothing for the many emails, phone conversations taking my time back. Not to mentioned being spared the experience of going around in circles, or being told to be patient when my ad expired (I'd been told to make contact if it didn't roll on under the free scheme).
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Mine was accidentally without explanation deleted whilst they set up the camming facility...
Ever get the feeling that VS is run by a bunch of dopey twats?...
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Ever get the feeling that VS is run by a bunch of dopey twats?...
My sense is that they often 'don't really know', and have to liaise with a 'tech' department. The people we speak to are sales people, who then have to take the flak.
BUT that doesn't excuse the attitude, I was told 3 different things about my 'free' renewal - I did each one each time all failed. I asked "Please tell me what to do so that it all goes ahead without this hassle", they told me I waited, it didn't renew and I had to pay to keep the ad up.
I am not ungrateful for the 2 week freebie (still had to pay for my website link, as I had to do even when the ad was renewed for free a couple of times during 'free' period).
Interestingly now I am spending less time webcamming, less time available in the cam rooms VS is still bringing in the same [small] income, whilst activity and revenue from AW has dropped. Seems more concentrated I am thinking perhaps AW is more of set hours type customer, whereas VS is opportunal and flexible?
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Hello all,
Hope you all had a great weekend and Happy Monday :)
@Braziliana could you contact us via the details below in our signature? So we can look into this for you.
@DynamiteDoll we do offer the option to do a 30 day advert through package deals and a dedicated account manager. If you can contact us via the details below, we can look into some options for you.
Vivastreet team
Not everyone who posts has a designated dedicated account manager so it would be ideal that the option is there to tick when making an escort advert either select the 7 days or the 30 days. I am only being made aware of this through here by Vivastreet Reply.
Makes sense have it displayed listed with the price rather than calling customer agent.
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...Makes sense have it displayed listed with the price rather than calling customer agent.
Exactly, DD!
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Having to call every time is tedious, and of course office hours. ::)
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Having to call every time is tedious, and of course office hours. ::)
+1
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+1
When camming was my main income I want to be spending that time available on cam or answering enquiries, not on the phone to them.
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Is it worth using viva street if you're showing up on page 6?
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Is it worth using viva street if you're showing up on page 6?
I pay a tenner a week and am languishing at the back. Now I'm trialing AW, I've not been advertising on VS. I wish all escort platforms would allow double columns and rotate. I think - though I'm not sure - AW rotate listings and I thinks that's so fair. God, I can't believe I'm liking AW, but I am.
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I've been using Viva for the last few weeks and I'm getting more bookings from them than AW now. That's been with a basic ad and the "new" label. This week I'm trialling the "re-post" option which puts your ad back to the top every 24 hours.
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How much do you pay for repost? Think my adds getting missed with so many before it
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How much do you pay for repost? Think my adds getting missed with so many before it
I think it varies by area. I'm paying £25/week for the once a day repost, or they have a twice daily option for £50.
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I was told to email viva street about offers and they haven't got back to me. Must not check the inbox often.
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Still waiting
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Give up they can't be bothered emailing back and I don't think I'm getting clients off there. Because my add is far back
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Me too escortx. I don't advertise on there now as I'm way back on page 6 and think it's too expensive to upgrade. I would if they had two columns per page though.
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I’m on page six too :( I’m not even sure if my advert comes up in a general Liverpool search or only if they type I’m the small area I’m in of the city
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Hello @Escortx ,
Hope you are doing well. Sorry you have had to wait for a reply - a member of our team will be in touch today.
Vivastreet team.
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Noticed an issue with my Escort ads and cams, the Cam and Phone chat buttons no longer show green when I am online as available on my Escort profile. Has been like this for a few weeks, doesn't matter which of my two ads I have active.
This is disappointing, so emailed the 'team'.
Hoping that I won't somehow lose my ad content.
Has anyone else had same issue with the cam and phone chat on their ads.
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I’m still waiting for a reply so slow
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I’m still waiting for a reply so slow
Autoreply says 12 hour response time, usual experience is around 5pm just before they close.
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So bang on time they replied just before 5pm ::) ;D :D
'Due to technical reasons' the cam and phone chat availability on Escort profiles has been removed.
The buttons are still there and permanently show 'offline'.
Very handy.
One of the reasons I was renewing my Escort ad was because of the link to the cam profile, in fact that was the main reason.
Pre-cam, pre-lockdown I only advertised on VS every other week, sometimes only every other month. ::)
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So the 'offline' buttons remain on the Escort ads even if you have a cam profile, but apparently it's ok to write the cam profile URL into the advert details.
::)
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If you are in Birmingham, Solihull or Sandwell don’t bother posting on Vivastreet. As those areas are in local lockdown face-to-face adverts are not allowed.
Even though I’m in Stratford-upon-Avon they seem to have taken down my advert and this area is not in local lockdown. I only placed it today and then less than an hour and a half later I had an email not saying it’s been taken down just saying they weren’t accepting face-to-face adverts in those three areas.
I phoned up and apparently they are having some IT issues and couldn’t find my advert. I have been promised a call back and I hope it can be sorted out that way.
EDIT: Ok I just found my advert but unsure if its there to stay...
Also VivaStreet I don’t know why you list Stratford upon Avon Under Coventry as it’s very misleading for clients.
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If you are in Birmingham, Solihull or Sandwell don’t bother posting on Vivastreet. As those areas are in local lockdown face-to-face adverts are not allowed.
Even though I’m in Stratford-upon-Avon they seem to have taken down my advert and this area is not in local lockdown. I only placed it today and then less than an hour and a half later I had an email not saying it’s been taken down just saying they weren’t accepting face-to-face adverts in those three areas.
I phoned up and apparently they are having some IT issues and couldn’t find my advert. I have been promised a call back and I hope it can be sorted out that way.
EDIT: Ok I just found my advert but unsure if its there to stay...
Also VivaStreet I don’t know why you list Stratford upon Avon Under Coventry as it’s very misleading for clients.
I have a similar issue in a different part of the country with their geographic database. Using a local postcode puts me way out in a different area, using a postcode for a different town gets me in the rough area, but not the same. If either of these go into lockdown and my actual area not, then I'd be lumped in with whatever happens ::)
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Hello @vivastreet,
i am having trouble getting my “cam” profile active. I literally put a short and simple introduction and my profile is taken offline because i am breaking the rules in description. It’s very stressful being in this loop of profile taken offline without explaining what’s wrong with it. Viva cam is not the most lucrative but i am trying to do my best. When you take it down without explaining i have to blindly make changes because i dont know what’s wrong. I am not putting any nudity, any illegal activity, any phone number, any special character. Just short and simple
hi this is me, i like this, come join me
And bang i get email that i am breaking rules and taken offline and to amend, then i blindly amend, wait and bang rules are broken again and amend and wait, endless waste of time loop!!
Please help me. I am on verge of giving up.
Thank you
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Hello,
Hope you are all doing well :)
@Dolls @TheLastTime - if you can contact us via the details in our signature below a member of our team will be in touch.
Vivastreet team
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I called Vivastreet and explained that a Vivastreet team from this forum mention there is a 30day package available. The Vivastreet agent told me in order for me to get the 30day posting I have to purchase other add ons, to which I made clear that I am not seeking those other add ons of Vip etc, all I wanted was 30day posting how I purchase the 7days posting without the necessary expensive add ons. They said they do not do that without you getting those extras.
I just left it as all I need is the 30days which clearly should be an option by now for all to click and purchase.
So Vivastreet Team on here you lied saying that a dedicated team member will provide the option of the 30days.
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Hello,
@DynamiteDoll hope you are well. As mentioned, there is an option to do a 30 day advert through a package deal (where you take an advert with some of the upgrades we have available). A dedicated account manager can look into giving you a 30 day deal, if you can contact us via our details below then a member of our team will be happy to look into this for you. :)
Thanks,
Vivastreet team.
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Hello,
@DynamiteDoll hope you are well. As mentioned, there is an option to do a 30 day advert through a package deal (where you take an advert with some of the upgrades we have available). A dedicated account manager can look into giving you a 30 day deal, if you can contact us via our details below then a member of our team will be happy to look into this for you. :)
Thanks,
Vivastreet team.
Yes but I think that is her point, DD doesn't want the add ons - only the basic advert.
Was the same when I asked about this a long time ago, after seeing it mentioned on this thread. Was told 30 day is not possible for basic advert only.
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Yes but I think that is her point, DD doesn't want the add ons - only the basic advert.
Was the same when I asked about this a long time ago, after seeing it mentioned on this thread. Was told 30 day is not possible for basic advert only.
Thanks @Mirror you see my point.
By NOW they should have the 30day posting option to click select not having push those add ons your way.
To cater to the market who just want to post.
Seems Vivastreet refuses to take on us escorts views and only focus to cater to the (agency pimps) so it is talking to a brick wall. :FF
As you mentioned you even wanted it this option a long time ago.
Not everyone has the luxury to spend out big so opt for what is doable.
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Not sure if this has been said further up as I don’t come on here as much as I used to but if like me any one who toured stopped using viva street as much because they made it so instead of just changing the postcode on your advert you would have to make a new ad for each location so ended up with several ads and having to make a whole new ad if you hadn’t been some where before.
Well they changed it back so now you just change the postcode on your advert (like it was years ago) hope I have made sense.
Vivastreet I don’t know why you changed it years ago because it resulted in me using Vivastreet less couldn’t be bothered with the rig ma role of doing a new advert for a new location.
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Not sure if this has been said further up as I don’t come on here as much as I used to but if like me any one who toured stopped using viva street as much because they made it so instead of just changing the postcode on your advert you would have to make a new ad for each location so ended up with several ads and having to make a whole new ad if you hadn’t been some where before.
Well they changed it back so now you just change the postcode on your advert (like it was years ago) hope I have made sense.
Vivastreet I don’t know why you changed it years ago because it resulted in me using Vivastreet less couldn’t be bothered with the rig ma role of doing a new advert for a new location.
Oh thanks for this info
I bloody hate having to make lots of adverts especially when I might only be in a area 3 days and then somewhere else for 3days
Thanks
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Just checked and Vivastreet has returned to how they operated during the first lockdown of blurring the services and rates on adverts.
The following note is back on all ads as I was browsing through.
Service User Notice:
We want everyone to stay at home to save lives. We are making temporary changes to the platform so users can only offer online services.
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Just checked and Vivastreet has returned to how they operated during the first lockdown of blurring the services and rates on adverts.
The following note is back on all ads as I was browsing through.
Service User Notice:
We want everyone to stay at home to save lives. We are making temporary changes to the platform so users can only offer online services.
Did you not get an email from them? They sent me one the week they blurred out the services.
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Did you not get an email from them? They sent me one the week they blurred out the services.
No
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Did you not get an email from them? They sent me one the week they blurred out the services.
No. I have my viva email connected to my work phone so nothing came through from them even checked spam junk mail zero.
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They didn't charge for advertising last time they did this I don't think. I don't advertise with them anymore so not sure if it's the same this time. 🤔
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They didn't charge for advertising last time they did this I don't think. I don't advertise with them anymore so not sure if it's the same this time. 🤔
They are charging, also charged me first time despite telling me renewal would be free.
Their webcam and phone chat is dead for me, just hoping the ad gains me some private webcam and phone chat bookings.
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I've been using VS for the last few months as it seems to bring me good enquiries in my home city. (I still filter the calls through an old burner phone tho.)
This week they sent me a text about Black Friday deals but you had to call or whatsapp them to get it. I duly Whatsapped. The person I spoke with then quoted me a HIGHER price than I would normally pay! Then just disappeared when I questioned it.
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I've been using VS for the last few months as it seems to bring me good enquiries in my home city. (I still filter the calls through an old burner phone tho.)
This week they sent me a text about Black Friday deals but you had to call or whatsapp them to get it. I duly Whatsapped. The person I spoke with then quoted me a HIGHER price than I would normally pay! Then just disappeared when I questioned it.
It’s a mobile number right. It looks like a text from Viva but it’s not. I’ve had loads of them, either claiming to be promotions, or saying my ad will run out in X amount of time (when it’s always run out anyway). I tried calling it once, it rang and rang, no one picked up and if I remember rightly not even a proper VM message.
It’s some kind of scam I think, don’t know how or why, but Viva always emails as far as I know and their number is a landline.
I did report it on Client Eye and tried to report it here under warnings but I guess that’s just for bad punters.
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I recieved an email of that Black Friday Deal that included a mobile number and I thought to myself they are rather pushy when all adverts the info and rates are blurred. I ignored it.
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Vivastreet have asked for a whole host of information to verify me after a day if advertising.
Why? And should I send it?
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Vivastreet have asked for a whole host of information to verify me after a day if advertising.
Why? And should I send it?
I've moved this here TML, because Vivastreet can reply on this thread :)
What have they asked for? I've never heard of them doing this.
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tried to report it here under warnings but I guess that’s just for bad punters.
Yes, stuff like that belongs in this thread so people using VS are more likely to see it (just like the Adultwork scam emails/texts one) :).
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Has anyone else had a problem with reaching cash out threshold for VS cams over the last 2 months?
I have just received a response to an email I sent regards this, they basically say it's out of their control and no offer to let me withdraw funds. At this current rate it'll take until Christmas to reach their £50 threshold, that'll be 10 weeks.
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I like how they keep advertising free trials for premium ads on new sign ups but still charge you after you sign up and try and give you the run around when you call them. ::) ::) ::) ::)
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I've moved this here TML, because Vivastreet can reply on this thread :)
What have they asked for? I've never heard of them doing this.
Neither have I and considering all the advert prices & bio description are blocked off, I wouldn't bother with them myself. Info blocked off because of lockdown? We aren't in a lockdown... ???
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I tried to post an advert on VivaStreet this morning but whatever I try it runs some kind of automated check and tells me that the photos I uploaded are "against the terms of service". But it doesn't tell me HOW they are against the TOS.
I'm kind of perplexed; the photos I uploaded are fairly innocuous - just me in a jock strap from the front. There is no photos with my wang out like I've got on my SleepyBoy profile, and looking in the "Gay Escorts" area on Viva, there appear to be plenty of other ads showing a similar amount of flesh.
Its annoying; its like they don't want my money :FF :FF :FF
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I tried to post an advert on VivaStreet this morning but whatever I try it runs some kind of automated check and tells me that the photos I uploaded are "against the terms of service". But it doesn't tell me HOW they are against the TOS.
I'm kind of perplexed; the photos I uploaded are fairly innocuous - just me in a jock strap from the front. There is no photos with my wang out like I've got on my SleepyBoy profile, and looking in the "Gay Escorts" area on Viva, there appear to be plenty of other ads showing a similar amount of flesh.
Its annoying; its like they don't want my money :FF :FF :FF
I had the same problem despite my pics not being x-rated sensual bikini shots.
So instead I called them up viva and spoke to an agent and made sure the agent was on the phone when uploading pics. The agent told me it's their new updated system so to upload one pic then do the paid add and then add another one by one and you see which image they reject.
I made sure this was done while on phone with the vivastreet agent.
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I’ve seen some of the pictures on some adverts showing their private parts and even performing sex acts.
So why accept some pics and reject others.
Going by what I saw today on vivastreet it looks like anything goes.
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Hello,
I hope you had a great weekend. Adverts containing images that do not meet our posting guidelines will be disabled by our moderation team and the advertiser will be notified.
Our posting guidelines are available here: https://www.vivastreet.co.uk/s/posting-guidelines (https://www.vivastreet.co.uk/s/posting-guidelines)
Vivastreet team
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Hi Vivastreet
When will our full profiles be displayed again? With prices and services on show...? We are essentially still paying full price for half an advert at the moment, and we're not even in lockdown.
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Hi Vivastreet
When will our full profiles be displayed again? With prices and services on show...? We are essentially still paying full price for half an advert at the moment, and we're not even in lockdown.
Where are you? Most of the UK is still in lockdown, AFAIK?
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Hi Vivastreet
When will our full profiles be displayed again? With prices and services on show...? We are essentially still paying full price for half an advert at the moment, and we're not even in lockdown.
Hi,
We're encouraging everyone to utilise our online services during the lockdown, including our gallery, camming and phone line services.
The temporary blurring of services and rates will be removed when close contact services are allowed to resume. In England, this is currently due to be on 12th April.
Thanks,
Vivastreet Team
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I did not know adverts can go back on without any blur from 12th April. I did not know paid sex as a service was officially allowed on that date. I thought it was just hairdressers etc.
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Where are you? Most of the UK is still in lockdown, AFAIK?
Yes of course, technically we are, still locked down but it doesn't feel like it, things seem to be quickly going back to normal in Leeds, it's only the retail and nightlife that's still closed.
Ive been quite annoyed at the Viva ad censoring for a while now.. they shouldn't be charging full price for ads that they don't expect to earn girls a full wage. It's just immoral!
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Yes of course, technically we are, still locked down but it doesn't feel like it, things seem to be quickly going back to normal in Leeds, it's only the retail and nightlife that's still closed.
Ive been quite annoyed at the Viva ad censoring for a while now.. they shouldn't be charging full price for ads that they don't expect to earn girls a full wage. It's just immoral!
Looking at the ads in combination with experience of the demise of their cam service I do think they expect ads to result in in-person bookings.
When I had ads running to promote and link to my online services profile on there, the amount of enquiries for Escort bookings was just as high as ever. One reason I have ceased advertising with VS is because I could not handle the in-person enquiries AND their link from Escort profiles to online service profiles became broken AND traffic to my cam profile despite me promoting via my website, twitter, other adverts dropped suddenly to just about zero (annoyingly there's £20 or so I have earned floating around unable to withdraw) - I am better focusing on other platforms and private arrangements.
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Maybe they’re unveiling the services due to personal care and massages being allowed from the 12th of April?
But I agree with Lovergrrl68, they shouldn’t be taking full advertising fees when it’s not being used to the full advantage. It seems quite shady if VS to be doing this.
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Charging you full price but only giving half a ad is awful but not surprised sex workers always get taken advantaged of by advertising platforms.
I bet if non sex adverts on Viva were half a advert no way would they get charged full charge.
I remember years ago local papers used to charge 3 times the amount for a adult advert then a plumber or hairdresser but if you had it in the massage adult section they made you sign a form saying you don't offer sex but they were happy to take advantage financially when i know other people questioned them on this they had no reason or excuse.
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Something is seriously wrong with Viva. They have a new stupid layout and won’t let me change location or modify. Great!!
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Something is seriously wrong with Viva. They have a new stupid layout and won’t let me change location or modify. Great!!
Hi,
Sorry to hear that you’ve been experiencing these issues on our site.
We can confirm that this has now been resolved.
Any further issues, please let us know.
Thanks for your patience.
Vivastreet Team
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Yesterday, an advert of mine was rejected.
It is in line with your posting guidelines and terms of use.
I have no idea, then, why it was rejected; in my opinion it should have been published.
When an advert is rejected, the reason for its rejection should automatically be presented.
And fuck your stupid practice of deleting adverts after 90 days of inactivity.
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Yesterday, an advert of mine was rejected.
It is in line with your posting guidelines and terms of use.
I have no idea, then, why it was rejected; in my opinion it should have been published.
When an advert is rejected, the reason for its rejection should automatically be presented.
And fuck your stupid practice of deleting adverts after 90 days of inactivity.
Hi Braziliana,
Thank you for contacting us.
We’re sorry to hear that your ad was rejected.
If your ad adheres to our posting guidelines and terms of use, please contact our Customer Service team via the details below to get this solved as quickly as possible.
Thanks for your patience,
Cordelia @ Vivastreet Team
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If your ad adheres to our posting guidelines and terms of use, please contact our Customer Service team via the details below to get this solved as quickly as possible.
Why should I? Shouldn't your company just provide a reliable service? I believe it should.
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Viva street keeps removing my advert because they said it's too suggestive the pics. I'm selling sex not a car what do they except
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Most of us don't have a problem with it.
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Viva street keeps removing my advert because they said it's too suggestive the pics. I'm selling sex not a car what do they except
Exactly!
I have seen numerous ads with photos showing the lady's pussy!!
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Exactly!
I have seen numerous ads with photos showing the lady's pussy!!
Exactly!!! Some adverts have pictures of sex acts being performed and it’s left on.
One of the reasons I stopped advertising with them
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Strange seem to target my advert
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My cynical head says that agencies bring in much more money for VS than us indies, so expect to see the "rules" being applied to us, but not the potentially trafficked women where they might do good.
Reason 2: plausible deniability. That's the route we used when I worked at a local advertising paper, back in the day
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My cynical head says that agencies bring in much more money for VS than us indies, so expect to see the "rules" being applied to us, but not the potentially trafficked women where they might do good.
Reason 2: plausible deniability. That's the route we used when I worked at a local advertising paper, back in the day
I’ve noticed the so called agencies are a free reign to do as they please on their site. Very poor customer service too
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Exactly!
I have seen numerous ads with photos showing the lady's pussy!!
I have even seen adverts in the female escort section of bare penis cock on display.
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Hi,
Thank you for highlighting this.
If you have any concerns or issues regarding adverts, please contact our Customer Service team via the details below for support.
Kind regards,
Cordelia @ Vivastreet Team
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Hi,
Thank you for highlighting this.
If you have any concerns or issues regarding adverts, please contact our Customer Service team via the details below for support.
Kind regards,
Cordelia @ Vivastreet Team
You mean none of you knew and this is something that has just happened?
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Hi,
Thank you for highlighting this.
If you have any concerns or issues regarding adverts, please contact our Customer Service team via the details below for support.
Kind regards,
Cordelia @ Vivastreet Team
It is not our job to ensure that Viva street applies the rules to all posters. We are not the Vivastreet police to ring up customer service which by the way is not free to be telling you many adverts are pornographic.
You should sort this out yourself train your staff to ensure they take down adverts that have explicit images on their advert.
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To be fair, not even Amazon catch 3rd party sellers not abiding by the rules. I don't think every single advert can be checked and rechecked. I see porno shots on AW quite often and I don't think they are allowed those on the main photo.
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To be fair, not even Amazon catch 3rd party sellers not abiding by the rules. I don't think every single advert can be checked and rechecked. I see porno shots on AW quite often and I don't think they are allowed those on the main photo.
The reason the people here have always been given as to why sex workers have to pay extortionate rates for Vivastreet advertising (particularly if they use the extra features) compared with other advertisers who pay nothing is precisely because of the 'extra moderation' involved in dealing with the ads. That means it's entirely reasonable for posters to expect that every single ad is thoroughly and properly checked, since they're paying a premium for the moderators to do it.
Adultwork bans public porno pics only if you've ticked the box to say you won't post them, not if you haven't.
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Good afternoon,
The issues regarding ad content have been raised to the moderation team and are dealing with it as a priority.
We’d like to reassure you that we do our best to moderate our ads quickly and to a high standard and that we constantly look for new ways to improve.
We'll look to see what we can change to make sure that all ads not complying with our posting rules are removed.
Thank you for your patience.
Kind regards,
Cordelia @ Vivastreet Team
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Good afternoon,
The issues regarding ad content have been raised to the moderation team and are dealing with it as a priority.
We’d like to reassure you that we do our best to moderate our ads quickly and to a high standard and that we constantly look for new ways to improve.
We'll look to see what we can change to make sure that all ads not complying with our posting rules are removed.
Thank you for your patience.
Kind regards,
Cordelia @ Vivastreet Team
Several of my clients have said the pics on many VS ads have been stolen from other websites across the web, meaning when they rock up to a meet the girl they're faced with isn't the one in the ad pics. C'mon VS, you only need to use Yandex or TinEye image search to check whether pics are genuine. Makes it tougher for those of us who wouldn't dream of deceiving potential clients with fake pics.
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Several of my clients have said the pics on many VS ads have been stolen from other websites across the web, meaning when they rock up to a meet the girl they're faced with isn't the one in the ad pics. C'mon VS, you only need to use Yandex or TinEye image search to check whether pics are genuine. Makes it tougher for those of us who wouldn't dream of deceiving potential clients with fake pics.
I wouldn't say this was particularly within VS's remit assuming these pictures don't break their rules. It is indeed straightforward, and therefore there's no reason why the punters can't do it.
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I don't think it's down to viva street to check up on who is who on ads just that there to moderate explicit pics or anything against there terms. Sometimes there is numerous women working in one place and they switch them to whoever is free at the time but that is the clients lookout not ours or vivastreet. I just worry about myself not what others do.
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I get enough bookings from VS to still reluctantly use it, but I've refined my process.
I have a cheap smartphone with a PAYG Sim in it, and I out that number on my VS ad. My VS ad says "TEXTS ONLY. " Then I have an auto responder on that phone that replies to all tedcts saying "AUTO REPLY - please review my full rates and services at (my AW profile link) and if you want to book, please text my main number (the phone I use got AW)."
I also record a voicemail for the VS number that says "Thank you for your enquiry. Please text my main number to make a booking. Do not leave a voicemail as I don't pick them up."
This weeds out 95% of the idiots and ensures the ones who do then contact my main phone have already shown they can follow basic instructions. The guys who decide they're too important to jump through hoops conveniently rule themselves out.
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Hi VS. My advert with you expired earlier and I've had about 7 emails from you telling me so. Thought I'd let you know cos I'm sure I only get the one reminder usually.
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Is there somewhere to find the rules about posting in viva street adult section?? It’s so confusing what I’m allowed to include and not allowed to. Tried posting my usual add today and it won’t let me. Ugh.
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Is there somewhere to find the rules about posting in viva street adult section?? It’s so confusing what I’m allowed to include and not allowed to. Tried posting my usual add today and it won’t let me. Ugh.
They can be so stupid as they deleted one of my non-explicit images which I have never had a problem me on a motorbike. Yet there are pussy pictures and videos exposing the pussy. Their people have no clue what they are doing.
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so are you saying the vivastreet won't let ads without phone number?
I have never had an ad there, but now going to do short tour and wanted to put one up, but if it says no emails, then it wouldn't work for me :/
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Hi VS. My advert with you expired earlier and I've had about 7 emails from you telling me so. Thought I'd let you know cos I'm sure I only get the one reminder usually.
Only 7? I’ve just woken to (no exaggeration) about 50 emails about an ad expiring. Sheesh
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so are you saying the vivastreet won't let ads without phone number?
I have never had an ad there, but now going to do short tour and wanted to put one up, but if it says no emails, then it wouldn't work for me :/
There's a sort of email system, but I really disliked it. Also seem to remember they don't validate the sender's email address so mistakes were made by enquirers meaning replies were not possible, not sure if they changed that or not. Most emails I received direct from the advert tended to be extremely low quality, fair enough the phone calls and SMS texts were too BUT the emails were mostly even worse. I think I received perhaps two or three decent emails in 10 years of VS advertising (not constantly but at one point perhaps alternate weeks - once a month).
What I did do was pay for the link to my website, and heavily encourage a visit to the website (which contained my direct email address) before making contact.
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Only 7? I’ve just woken to (no exaggeration) about 50 emails about an ad expiring. Sheesh
Haha!!
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can I be explained vivastreet? As I mentioned before I haven't used it at all. But due to my mini UK tour I want to create ad for it.
I have tried to create ad but they didn't let me. So I wonder what I can or cannot post in there?
Can I post tour dates? like august 4-6th bristol, july 16th edinburgh, etc?
Can I say please contact by my site (not including link in the ad description)?
Can I say which non explicit services I offer? I mean submissive, role play?
Also when I bought ad I do not understand for how long it is? Is is for 7 days for 14 days or 30days by default?
I picked ad link to your site for 7 days, so is the ad for 7 days? seems quite short.
Thanks.
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Haha Eve, poor you. There's obviously a glitch in the system.
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Is there somewhere to find the rules about posting in viva street adult section?? It’s so confusing what I’m allowed to include and not allowed to. Tried posting my usual add today and it won’t let me. Ugh.
Hi EveEveEve,
Thanks for contacting us.
Please find our posting guidelines here: https://www.vivastreet.co.uk/s/posting-guidelines]https://www.vivastreet.co.uk/s/posting-guidelines
Thank you for your patience.
Kind regards,
Cordelia @ Vivastreet Team
[link edited as per forum rules]
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Can you not just say what you won't accept? If you're going for plausible deniability just say so and we'll all be coy.
I asked this question previously and was told "we won't allow adverts for illegal acts" which was completely bewildering as prostitution isn't illegal.
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Viva street blocked my ad I asked them frustrated why they did this.
There was no objectionable nude picture above.
I only was lying on the bed in a bikini...
"According to the report I see, your advert has been disabled because of the pictures on it. Could you please modify it and make sure that you don't have any pictures which are not complying with the Terms and Conditions of the website, among others : no nudity, no genital part seen or half seen, no people in background, no weapon, no body fluid, no suggestive positions...."
Suggestive position.. :o ??? :FF
Stupid Viva Steet
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I came back to this thread to make a suggestion to VS but then re-read my own posts and realised they don't deserve the benefit of my wisdom 😂
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I came back to this thread to make a suggestion to VS but then re-read my own posts and realised they don't deserve the benefit of my wisdom 😂
They could certainly use some, but when we've been getting the ostrich response now for almost four years (https://saafe.info/main/spamming-in-the-lions'-den/new-vivastreet-posting-rules-(uk)-and-online-focus-group/msg307269/#msg307269) as regards illegal operations advertising on their site I probably wouldn't waste my time.
Do we have an update on why independents working entirely within the law are having problems with their ads while agencies (100% illegal) still appear to be heavily represented on the site yet, VS?
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I use Vivastreet for ads, I do just a basic ad and get a few bookings from it but god the amount of timewasters you have to get through is unreal.
Personally I find adding my website link, makes the genuine clients click through and book. I've had a few comments from clients along the lines of "there's so many fakes on there" "I know you ad is real as you have a link to your website" etc.
But I blur my face and Vivastreet seems to be going down the verification root and you have to do a selfie. My question to any other sex workers is have you verified with vivastreet? Do you have to show your face on your ads to do this?
Or can Vivastreet answer this question
Thanks
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I use Vivastreet for ads, I do just a basic ad and get a few bookings from it but god the amount of timewasters you have to get through is unreal.
Personally I find adding my website link, makes the genuine clients click through and book. I've had a few comments from clients along the lines of "there's so many fakes on there" "I know you ad is real as you have a link to your website" etc.
But I blur my face and Vivastreet seems to be going down the verification root and you have to do a selfie. My question to any other sex workers is have you verified with vivastreet? Do you have to show your face on your ads to do this?
Or can Vivastreet answer this question
Thanks
Think vivastreet should answer this question. As I’ve seen adverts with blurred faces and when u click the verification pic u see their faces In full view….smh.
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I use Vivastreet for ads, I do just a basic ad and get a few bookings from it but god the amount of timewasters you have to get through is unreal.
Personally I find adding my website link, makes the genuine clients click through and book. I've had a few comments from clients along the lines of "there's so many fakes on there" "I know you ad is real as you have a link to your website" etc.
But I blur my face and Vivastreet seems to be going down the verification root and you have to do a selfie. My question to any other sex workers is have you verified with vivastreet? Do you have to show your face on your ads to do this?
Or can Vivastreet answer this question
Thanks
Hi Fannyrose,
In response to your query, we can confirm that you do not have to display your face on your ad to photo verify your account.
To photo verify your account, it is required for advertisers to take a selfie so our system can confirm their identification. However, you do not have to show this photo on your advert.
Advertisers will have the option to keep or hide their verification photo. If they opt to keep it on their profile, clients will be able to see this photo when fully viewing an ad.
Our advertisers who show their verified photo are, on average, getting 20% more contacts than those who haven't verified. Therefore, whilst photo verifying is optional, we'd recommend it to those who are interested.
You can find more information on our photo verification feature here: https://www.vivastreet.co.uk/blog/vivastreet-photo-verification/
Kind regards,
Cordelia @ Vivastreet Team
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Hi Fannyrose,
In response to your query, we can confirm that you do not have to display your face on your ad to photo verify your account.
To photo verify your account, it is required for advertisers to take a selfie so our system can confirm their identification. However, you do not have to show this photo on your advert.
Advertisers will have the option to keep or hide their verification photo. If they opt to keep it on their profile, clients will be able to see this photo when fully viewing an ad.
Our advertisers who show their verified photo are, on average, getting 20% more contacts than those who haven't verified. Therefore, whilst photo verifying is optional, we'd recommend it to those who are interested.
You can find more information on our photo verification feature here: https://www.vivastreet.co.uk/blog/vivastreet-photo-verification/
Kind regards,
Cordelia @ Vivastreet Team
That statement is wrong as you have not spoken done research to those who are not verified to know if they themselves get twice as many calls and work.
I am not verified and I get just as much work from Vivastreet calls and texts that do materialize into real-life booking meets.
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When I read the post about increased contacts I thought "Oh no".
::)
One reason I've not renewed for a long time is the sheer amount of rude enquiries, just blocks up my phone and wastes my time.
I tried verifying when I was an advertiser, used the Yoti app on my personal phone which was very intrusive. Verifying using the Yoti did not result in my VS profile changing to verified so I removed the app and didn't follow up.
I do use a credit card for the Ad, same one for 10+ years.
Prior to the Yoti VS told me to submit a photo in same pose, lingerie as the one on my profile. I just didn't get around to it.
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every time i post on viva street, the ad won't get approved until i delete words like sex,blowjob and related words. why?? if prostitution in the uk is legal and we are posting in the escort category i seriously don't understand their logic in banning some words??
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every time i post on viva street, the ad won't get approved until i delete words like sex,blowjob and related words. why?? if prostitution in the uk is legal and we are posting in the escort category i seriously don't understand their logic in banning some words??
Exactly I was editing my advert so I make it clear to the idiots that - CONDOM is used. My advert is rejected.
So then I have to remove the word CONDOM and put protection. How is Condom a bad word baffles me :FF
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Im having issues too - getting a very bland advert approved.
They also deleted my intro video, which basically was me sat at a desk saying 'I look forward to entertaining you'.
They took my £7.99 pretty quickly with no issues I notice!
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It's not just the restricted words it's that they won't actually tell you what words are restricted in your ad. When I asked customer service what was wrong with my ad they told me I should remove one word at a time and try posting it to see if that worked. I mean seriously viva, if I was selling a garden shed would your customer service be totally useless or is it only with the sex workers?
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It's not just the restricted words it's that they won't actually tell you what words are restricted in your ad. When I asked customer service what was wrong with my ad they told me I should remove one word at a time and try posting it to see if that worked. I mean seriously viva, if I was selling a garden shed would your customer service be totally useless or is it only with the sex workers?
Yet they have full-on dick and pussy open pictures advert up they don't get taken down and I have seen adverts that have vulgar words in their content.
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I've just had a msg from vivastreet saying he wanted to be kidnapped haha!Totally stupid or what
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My advert wouldn’t post because I put safe sex only. It’s annoying because a lot from there ask for without
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Viva street is absolutely not fair! :-X
He blocked my ad because he thought I had an image above which violates the community principles . ???
I looked at the Viva street web page and in 10 minutes I found 6 ads showing a female pussy or a male cock.
WTF viva street! :FF :FF
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I've stopped advertising with them. They attract nothing but dross (probably because you can't even use the word 'sex!')
VS, we might as well be advertising tea and crumpets although you'd probably ban that too because of the connotation.
Until you decide whether to focus on people selling lawnmowers or people selling sex (with the relevant words I want to use that not only suggest but explicitly state what I am selling) then you are binned!
Keep up the good work with all the pimps and fanny shots though!
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I’ve stopped advertising with them since 2016. They are useless at communicating with their genuine customers but they have no issues with pimps posting their adverts with pussy in full show.
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Also, while it was hardly a stunning piece of journalism, the recent Panorama programme made it clear their safety/verification checks are a joke – dozens of escorts shared the same phone numbers.
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Also, while it was hardly a stunning piece of journalism, the recent Panorama programme made it clear their safety/verification checks are a joke – dozens of escorts shared the same phone numbers.
Many migrant workers share phone numbers as it means that the person who is most confident on the phone can do the admin
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I can never understand how they have a menu for ticking sex services but you cannot write anything similar on your profile. Also the fact they never know why a ad has been turned down by saying remove each word is insane customer service. That is why i stopped using them as everything seems too much hard work and that is withput 99% if the callers being fantasist timewasters.
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I can never understand how they have a menu for ticking sex services but you cannot write anything similar on your profile. Also the fact they never know why a ad has been turned down by saying remove each word is insane customer service. That is why i stopped using them as everything seems too much hard work and that is withput 99% if the callers being fantasist timewasters.
+1
They attract the biggest timewasters in the uk
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What utter dross advertising on VS. Every single dude has multiple reports. Urgh!
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I can never understand how they have a menu for ticking sex services but you cannot write anything similar on your profile. Also the fact they never know why a ad has been turned down by saying remove each word is insane customer service. That is why i stopped using them as everything seems too much hard work and that is withput 99% if the callers being fantasist timewasters.
Ah ha thank you for posting this ! this is clearing where I’m going wrong as ad isn’t being accepted. I’ll try again tomorrow writing it
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I have not advertised with them for ages because i got fed up with the timewasters and found it hard to find out things with customer services and the automated services that don't tell you why the ad not gone on etc.
Think i will give it a go again as i think a lot of clients will start looking here again and if more genuine sex workers start using it with realistic photos and look genuine then that could work in our interest.
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I am not working today but I swear I have had over 20 calls and messages today from my new basic ad. £8.99. Not sure if they are all timewasters but thought would see how it goes.
I have moved it to my spare work mobile now too so I can tell which are from Viva and which will be adult work etc.
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I spent £158 on advert this week. I purchased most of the expensive features. I thought if I would make it back. Every single client has been a "no show", has multiple clienteye warnings, rude, drunk, sounded rough and dodgy. Not had 1 single booking from it. NOT EVEN 1. Waste of money, I actually loss money, putting up the advert.
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I spent £158 on advert this week. I purchased most of the expensive features. I thought if I would make it back. Every single client has been a "no show", has multiple clienteye warnings, rude, drunk, sounded rough and dodgy. Not had 1 single booking from it. NOT EVEN 1. Waste of money, I actually loss money, putting up the advert.
that’s an insane amount, I’d begrudge spending that a month.
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that’s an insane amount, I’d begrudge spending that a month.
It's a lot of money when you do not get the return for it and spend too much time dealing with fantasist rude timewasters. If you got a lot of business from it then it could be justified but i don't know any that spend that amount and it is worth while. A basic ad would be just as beneficial i think from my past experience.
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It's a lot of money when you do not get the return for it and spend too much time dealing with fantasist rude timewasters. If you got a lot of business from it then it could be justified but i don't know any that spend that amount and it is worth while. A basic ad would be just as beneficial i think from my past experience.
It runs out on Sunday, so will either get the cheapest option, or just not bother at all. I think I need another separate phone, just for vivastreet clientele
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It's a lot of money when you do not get the return for it and spend too much time dealing with fantasist rude timewasters. If you got a lot of business from it then it could be justified but i don't know any that spend that amount and it is worth while. A basic ad would be just as beneficial i think from my past experience.
If I was spending that amount without a good return I’d be seriously thinking where I was going wrong!
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If I was spending that amount without a good return I’d be seriously thinking where I was going wrong!
I am busy on aw, with plenty of reviews and field reports. However on vivastreet, its a different story. I have had, no success. This week is the first time , I have ever spent that much in my life. I just wanted experiment, 1 time, because aw was blocking our numbers. I have been escorting for 8 years. Perhaps there is a different way, to market yourelf on vivastreet, instead of the GFE style bookings. Or maybe I'm just really fussy with the vivastreet clients. If you know how to stop the time wasters on vivastreet, please share, I will be very intrigued to learn.
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I am busy on aw, with plenty of reviews and field reports. However on vivastreet, its a different story. I have had, no success. This week is the first time , I have ever spent that much in my life. I just wanted experiment, 1 time, because aw was blocking our numbers. I have been escorting for 8 years. Perhaps there is a different way, to market yourelf on vivastreet, instead of the GFE style bookings. Or maybe I'm just really fussy with the vivastreet clients. If you know how to stop the time wasters on vivastreet, please share, I will be very intrigued to learn.
If you are busy from AW why bother subjecting yourself to the timewasters on Vivastreet?
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Aw hid our phone numbers this week for several days........alot of escorts have been, seeking out, alternative websites to advertise on. I was on several, but this week, I have put myself on alot more. Vivastreet was one of them. In my area, vivastreet are on page 1 of Google, along with some other popular sites. I just wanted to try various websites, so that I didnt rely so heavily on Aw. I thought that buying a featured advert would work, but it only brought me clients, that I would never choose to see.
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Aw hid our phone numbers this week for several days........alot of escorts have been, seeking out, alternative websites to advertise on. I was on several, but this week, I have put myself on alot more. Vivastreet was one of them. In my area, vivastreet are on page 1 of Google, along with some other popular sites. I just wanted to try various websites, so that I didnt rely so heavily on Aw. I thought that buying a featured advert would work, but it only brought me clients, that I would never choose to see.
I’m well aware of the AW fiasco
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Aw hid our phone numbers this week for several days........alot of escorts have been, seeking out, alternative websites to advertise on. I was on several, but this week, I have put myself on alot more. Vivastreet was one of them. In my area, vivastreet are on page 1 of Google, along with some other popular sites. I just wanted to try various websites, so that I didnt rely so heavily on Aw. I thought that buying a featured advert would work, but it only brought me clients, that I would never choose to see.
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Sugar, you did the right thing because you tried it. It costs me a tenner for a week on VS and I hadn't advertised on there for months until the AW debacle and I've not had one booking from it either. Well, no e I'd want to see anyway.
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I think the biggest problem with Viva is a lot of the genuine profiles with realistic photos don't use Viva so most of the ads look like goddesses at cheap prices which is the hint there not genuine which most clients have worked out are not the real women. It's a lot of men putting out lots of ads for multiple pimped foreign women it just has that reputation unfortunately. That is all i hear off clients that have previously used them and they say a lot of british women don't advertise with them anymore.
I don't find many British women advertise on there either when i had a look which i have had clients say that is why they stopped using Viva street as a lot they have booked is a set up of multiple women working from one residence and the bait and switch is what happens when they arrive. So the clients we want have gone because the women/adverts are not for them so we are left with just a load of morons using up there free minutes and texts to contact us.
Also as you pay to go on there a lot give up and don't renew due to timewasters where as with AW you can have a profile all year round and still get bookings without paying if they email you with accounts so i can see why it's not as popular.
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I am busy on aw, with plenty of reviews and field reports. However on vivastreet, its a different story. I have had, no success. This week is the first time , I have ever spent that much in my life. I just wanted experiment, 1 time, because aw was blocking our numbers. I have been escorting for 8 years. Perhaps there is a different way, to market yourelf on vivastreet, instead of the GFE style bookings. Or maybe I'm just really fussy with the vivastreet clients. If you know how to stop the time wasters on vivastreet, please share, I will be very intrigued to learn.
Unfortnately a lot of these men have have many free texts and free minutes in there mobile packages so there hobby is ringing around to get off or wind us up it's very sad and pathetic but it won't stop so it's just blocking instantly all the morons who you know have the repuration and any that behave ridiculous on the phone hang up and block on them too.
I feel for you spending all that money and not only not getting a single booking but basically you are working for free having to deal with the pond life timewasters. It's laughable in a bad way.
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I agree with EG. Mind you, I had someone find me from there today who I've seen twice before and he thought I'd stopped as I haven't advertised there for ages. He'd not heard of AW. He was in a rush so was gone in ten mins and I still got my half hour rate as I don't do 15 mins. 😀.
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Is anyone having an issue with viva street?i realised they took my advert down today. Said it was against the rules but it’s the identical advert I copy / paste to a new one use every area. I tried making a new advert snd wouldn’t so must have a block on my account
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Hello ladies,
Has anyone verified their ad and and did it make a difference. I'm reluctant to do so .Any thoughts ?
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Hello ladies,
Has anyone verified their ad and and did it make a difference. I'm reluctant to do so .Any thoughts ?
I used the app did everything requested but from the looks of it I don't have verified on my profile because I refuse to have the 'verification' face photo on my profile. I could be wrong but I've uploaded a copy of ID, and my face photo, got verified for nothing.
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Hello ladies,
Has anyone verified their ad and and did it make a difference. I'm reluctant to do so .Any thoughts ?
I did but I still had no genuine bookings via VS so will never advertise on there again. All I got was dross and bareback hunters.
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I just saw an ad on Vivastreet.(Birmingham)
In the 4 pictures, a girl lies with her legs spread apart and her pussy is fully visible.
I wonder, as viva street explains, that you just let go of pictures like that.
Or is viva street so corrupt?
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I just saw an ad on Vivastreet.(Birmingham)
In the 4 pictures, a girl lies with her legs spread apart and her pussy is fully visible.
I wonder, as viva street explains, that you just let go of pictures like that.
Or is viva street so corrupt?
Then won’t even let me show my breasts
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Vivastreet Is useless
they have pics of pussy in full view on their site and videos of girls having sex with clients and they never delete them.
:FF
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Is anyone having an issue with viva street?i realised they took my advert down today. Said it was against the rules but it’s the identical advert I copy / paste to a new one use every area. I tried making a new advert snd wouldn’t so must have a block on my account
Hi Escortx,
We’re keen to get this solved for you as quickly as possible.
Please provide your ad ID via the contact details below so our moderation team can look into this for you.
Kind regards,
Cordelia @ Vivastreet Team
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Hi Escortx,
We’re keen to get this solved for you as quickly as possible.
Please provide your ad ID via the contact details below so our moderation team can look into this for you.
Kind regards,
Cordelia @ Vivastreet Team
So do allow sex videos on your escort adverts on vivastreet, as I saw several adverts with full blown sex videos on some girls adverts.
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Then won’t even let me show my breasts
Are these all escort ads? Or chat type ones because i am wondering if it's just escort ads that cannot have this due to the immoral earnings side so they are only allowing chat or something?
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Are these all escort ads? Or chat type ones because i am wondering if it's just escort ads that cannot have this due to the immoral earnings side so they are only allowing chat or something?
The offence of immoral earnings ceased years ago, replaced with control for gain.
Advertising sexual services is not illegal, apart from cards in phone boxes.
If Vivastreet were organising bookings, and taking a percentage of the fee eg as agencies do, then they would fall foul of that current offence.
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The offence of immoral earnings ceased years ago, replaced with control for gain.
Advertising sexual services is not illegal, apart from cards in phone boxes.
If Vivastreet were organising bookings, and taking a percentage of the fee eg as agencies do, then they would fall foul of that current offence.
Figure of speech with the Immoral earnings phrase. But still wondering if it is just the escort ads.
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I used the app did everything requested but from the looks of it I don't have verified on my profile because I refuse to have the 'verification' face photo on my profile. I could be wrong but I've uploaded a copy of ID, and my face photo, got verified for nothing.
Hi Mirror,
Hope all is well.
Just to inform you, the purpose of our photo verification feature is to show potential clients that you are genuine and that your photos are real, and helps to provide a more safe and trusted service.
Once you're verified, you will be rewarded with a freebie from us, and verified ads statistically gain advertisers a boost in contacts.
Please find more information on photo verification here: https://www.vivastreet.co.uk/blog/vivastreet-photo-verification/
Kind regards,
Cordelia @ Vivastreet Team
[link edited: don't post live links here]
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I would never upload a face photo to sit on my profile on viva too risky. I understand i.d they might want but as so many are timewasters from there i would never go to that type of trouble. I have advertised with them before without any of the verifying just placing the one advert on my credit card is enough for them to see enough about me and that i am only advertising myself and not other's too.
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Hi Mirror,
Hope all is well.
Just to inform you, the purpose of our photo verification feature is to show potential clients that you are genuine and that your photos are real, and helps to provide a more safe and trusted service.
Once you're verified, you will be rewarded with a freebie from us, and verified ads statistically gain advertisers a boost in contacts.
Please find more information on photo verification here: [removed]
Kind regards,
Cordelia @ Vivastreet Team
I verified using Yoti.
I've advertised with you for 10+ years, using the same credit card. I have many profiles on othe sites, many reviews, perform on webcam including yours and have my own website I pay extra to be included on my VS ad.
VS can't get my postcode location right.
But obviously I'm not genuine.
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I verified using Yoti.
I've advertised with you for 10+ years, using the same credit card. I have many profiles on othe sites, many reviews, perform on webcam including yours and have my own website I pay extra to be included on my VS ad.
VS can't get my postcode location right.
But obviously I'm not genuine.
They refused my colleague advert for no reason but they have adverts with bare pussy showing and full sex videos on adverts on their site
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I've stopped advertising with them now. Their double standards are laughable.
Most of the 'would be clients' don't pass my screening but I've said it before and I'll say it again.
Until they decide to up their game and just focus on adult services they will be and are, next to useless.
I'm not interested in the type of clients/timewasters who can buy a lawnmower on one page and then attempt to book an escort on another.
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My ad has been in moderation for the past 4 hours and all l did was change location 🤦♀️!!
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I modified the text of my ad at 8 am. Viva street has not yet published it. Live chat is unavailable. The stupid viva street not working on Sunday? :FF
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I modified the text of my ad at 8 am. Viva street has not yet published it. Live chat is unavailable. The stupid viva street not working on Sunday? :FF
I think mine actually has been posted. ::) ;D
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I think mine actually has been posted. ::) ;D
At 5pm in the afternoon mine too appeared... :o ;D
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Hi all,
Just to inform you, we experienced a third-party issue on our site over the weekend, resulting in a delay in ads being published.
We can confirm that everything is now back to normal.
Apologies for any inconvenience caused and please let us know if you experience any other issues.
Thanks for your patience.
Kind regards,
Cordelia @ Vivastreet Team
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Morning girls.
The Viva Street is unavailable . Does anyone else experience this? ???
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Morning girls.
The Viva Street is unavailable . Does anyone else experience this? ???
I was about to post about this situation.
I hope it’s just a glitch /technical issues and not it has been wiped out completely. 😯
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It’s back online now. Thank goodness for tht. I guess it just a glitch.
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Hi all,
Hope you enjoyed your weekend.
We are aware that there was a technical issue on the site this morning.
This has now been resolved and you can resume business as usual.
Apologies for any inconvenience caused and please let us know if you experience any other issues.
Thanks for your patience and understanding.
Kind regards,
Cordelia @ Vivastreet Team
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The Viva Street
Absolute idiot hypocrisy.
I Wrote this : "I make sure that you really experience good feel with me, like your such as with girlfriend." Viva Street bloking my ad. :FF
Maybe if I write "I do the cleaning and window cleaning," He won't disable it. :P
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The Viva Street
Absolute idiot hypocrisy.
I Wrote this : "I make sure that you really experience good feel with me, like your such as with girlfriend." Viva Street bloking my ad. :FF
Maybe if I write "I do the cleaning and window cleaning," He won't disable it. :P
That looks fine to me nothing graphic there so not sure why viva would pull it but maybe it's because the writing itself is not worded right in the English language? Could it be that possibly?" I make sure you really experience good feel with me" might be worded better something like " i offer a genuine girlfriend experience service" or i offer a intimate relaxing experience for you"
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The Viva Street
Absolute idiot hypocrisy.
I Wrote this : "I make sure that you really experience good feel with me, like your such as with girlfriend." Viva Street bloking my ad. :FF
Maybe if I write "I do the cleaning and window cleaning," He won't disable it. :P
Hi Greta72,
We’re sorry to hear that you're having issues with getting your advert live.
Please contact our Customer Service team via team@vivastreet.co.uk so we can get this issue resolved for you.
Kind regards,
Cordelia @ Vivastreet Team
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That looks fine to me nothing graphic there so not sure why viva would pull it but maybe it's because the writing itself is not worded right in the English language? Could it be that possibly?" I make sure you really experience good feel with me" might be worded better something like " i offer a genuine girlfriend experience service" or i offer a intimate relaxing experience for you"
Thank you very much for your good intentions.
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Hi Greta72,
We’re sorry to hear that you're having issues with getting your advert live.
Please contact our Customer Service team via team@vivastreet.co.uk so we can get this issue resolved for you.
Kind regards,
Cordelia @ Vivastreet Team
Thank you . I will to contact you by email.
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Once again Vivastreet is down.
They should give us an extra day or some funds back for loss of a day when they do their maintenance as that is a loss of funds for us escorts who use that site. They do not even send out a warning email to let us know such stuff will be taking place :FF :FF :FF :FF :FF
(Vivastreet is temporarily down for maintenance. We'll be back up and running soon.
Thank you for your patience.
Vivastreet est actuellement en maintenance et temporairement inaccessible. Nous serons très bientôt de retour en ligne.
Merci de votre patience et compréhension.
O Vivalocal está em manutenção e temporariamente inacessível. Em breve estaremos de volta.
Agradecemos pela paciência.
Vivastreet se encuentra temporalmente en mantenimiento. Muy pronto estaremos nuevamente en funcionamiento.
Gracias por tu paciencia.
Vivastreet non è temporaneamente disponibile per manutenzione. Torneremo presto operativi.
Grazie per la vostra pazienza.
Served by the VTM )
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They are back online now. This had happened a few times in the last couple of weeks
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Vivastreet image upload does not work. What about Viva street? There are more and more errors ... ???
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Vivastreet image upload does not work. What about Viva street? There are more and more errors ... ???
Hi Greta72,
Sorry to hear that you're having trouble uploading your images.
We have notified customer support on your behalf and our tech team are working to get this resolved for you as a matter of urgency.
Please could you contact our Customer Service team via team@vivastreet.co.uk and send through some screenshots of the problem.
Apologies for the inconvenience and thanks for your patience.
Kind regards,
Cordelia @ Vivastreet Team
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Recently, my clients started to send me vivastreet links to fake profiles using my pictures without my consent. I reported it, asked them to delete them and not use again. It happened multiple times now, and I don't really know how to make them stop. Did anyone have the same issue? What did you do with that?
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Recently, my clients started to send me vivastreet links to fake profiles using my pictures without my consent. I reported it, asked them to delete them and not use again. It happened multiple times now, and I don't really know how to make them stop. Did anyone have the same issue? What did you do with that?
Hi Katie.katie,
We understand it’s frustrating that it’s not always possible to prevent others from stealing your photos online.
We would like to reassure you that you’ve taken the correct steps in reporting it to us and contacting the advertisers directly.
If you come across any more fake profiles, please continue to keep our Customer Service team updated via team@vivastreet.co.uk.
When reporting it to us, please include photos, evidence that you own these photos, and the ID number of the offending adverts.
Our Customer Service team are authorised to force suspicious accounts to delete stolen photos once ownership is verified.
Kind regards,
Cordelia @ Vivastreet Team
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Hi Greta72,
Sorry to hear that you're having trouble uploading your images.
We have notified customer support on your behalf and our tech team are working to get this resolved for you as a matter of urgency.
Please could you contact our Customer Service team via team@vivastreet.co.uk and send through some screenshots of the problem.
Apologies for the inconvenience and thanks for your patience.
Kind regards,
Cordelia @ Vivastreet Team
Good morning. I sent to you email ...
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My ad on vivastreet published on:
21/03/2022...
Expires on:28/03/2022
Today on 26/03th , I wanted to change the my main picture,of the images uploaded in the ad . The viva street wanted to I again pay me the weekly price. WTF ?? :FF
What a robbery it is...
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I had an email from them saying that there advertising prices were being increased
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I had an email from them saying that there advertising prices were being increased
Pricks yet they are already high enough as it is. They should take pointers from other websites where if you are an agency and have multiple females price is higher. For Independent escorts the price is set to one reasonable fee.
Madness
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They are really too expensive for all the time wasting calls. There has been times i think i just paid to get men wasting my time so loss making and paying for the privilege too.
I have had the odd client from it but over all a lot of problems with little return.
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The new multi repost confirmation function does not work in the opera browser and does not show "visit"and "phone click" numbers. ::)
In firefox browser working but with numbers not showing there either..
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Oh, they are such knobs.
A friend of mine recommended I use VS in a particular area as she had a few clients from it so I stupidly did.
They wouldn't publish my ad by credit card unless I called them to verify and since it was Sunday, I couldn't, so I paid with a debit card. They have since ALSO taken the money from the credit card (without me verifying so that must be a load of ballocks).
I'm just off the phone and they tried to get me to take a free ad ( no thanks), a future credit (no thanks). I practically had to shout to insist on a refund, which they grudgingly gave me.
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Vivastreet is malfunctioning again. The website is displaying incorrectly. :FF
It’s terribly expensive to advertise. Nonetheless with more and more mistakes working .
I do not understand why? ???
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Oh, they are such knobs.
A friend of mine recommended I use VS in a particular area as she had a few clients from it so I stupidly did.
They wouldn't publish my ad by credit card unless I called them to verify and since it was Sunday, I couldn't, so I paid with a debit card. They have since ALSO taken the money from the credit card (without me verifying so that must be a load of ballocks).
I'm just off the phone and they tried to get me to take a free ad ( no thanks), a future credit (no thanks). I practically had to shout to insist on a refund, which they grudgingly gave me.
So the credit card verifying is a lie then if it still takes the payment. Not wanting to refund on a ad that charged you twice is very bad customer service.
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Hi Greta72,
We’re sorry to hear that you're having issues with getting your advert live.
Please contact our Customer Service team via team@vivastreet.co.uk so we can get this issue resolved for you.
Kind regards,
Cordelia @ Vivastreet Team
Viva street a hypocritical, incorrect website. Because blocks girls ads a few times .
But viva street allow this ad to appear:
[removed - do.not post this here]
Advertiser video: porn
I have to vomit from him.
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I would like your help girls.
I want to subscribe to viva street multi repost service here.I have been trying unsuccessfully for 2. days. My credit card payment every time on viva street website , to declined . When I want to pay I get a security sms from the my bank. I enter the six-digit security code, ( new check ,3D Secure 2 ) nonetheless however, viva street website will reject my subscription.I tried use four my different bank cards . Which all work wherever I pay with them.Paysafecard paying on viva street very expensive. I wrote to customer service but got no response from them.Someone else has this problem with viva street ? :'(
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I would like your help girls.
I want to subscribe to viva street multi repost service here.I have been trying unsuccessfully for 2. days. My credit card payment every time on viva street website , to declined . When I want to pay I get a security sms from the my bank. I enter the six-digit security code, ( new check ,3D Secure 2 ) nonetheless however, viva street website will reject my subscription.I tried use four my different bank cards . Which all work wherever I pay with them.Paysafecard paying on viva street very expensive. I wrote to customer service but got no response from them.Someone else has this problem with viva street ? :'(
I'd give up on VS, you have so many problems hun. Do you advertise anywhere else?
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So the credit card verifying is a lie then if it still takes the payment. Not wanting to refund on a ad that charged you twice is very bad customer service.
A debit card payment will go straight through but not a credit card payment. It asks you to verify if you pay by credit card by calling them (during working hours) doesn't publish your ad but still takes the money.
WTAF?!
I used it the other day and the drivelling shite it attracted was unbelievable.
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I'd give up on VS, you have so many problems hun. Do you advertise anywhere else?
Yes, I have profil on adult work, but unfortunately where I work there is more inquiry from viva street.
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Hi there,i need help with viva street ad.
I posted my first ad and paid for the week,but am currently touring,so i have been in one place for 3 days and tomorro going somewhere else,how do i change a postcode in my ad?Can i use the same ad and change somehow area am in there,do i need to contact then or how can i do it myself?Or do i need to post a new ad for new area?Do i close the previous one that is alreadt paid for a week,but been used for 3 days only,and post a new one?can u change the areas in the same ad?Can someone help please,as that was the first time i used it and i dont really know what to do next?
Can someone advice?
Thanks x
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There is no change of location unless you contact them and arrange it. It's expensive.
It's cheaper to take a new ad out in every new destination or you'll be tied in to paying them monthly.
A friend of mine pays about £400 a month and with the lack of quality clients generated by this site I wouldn't dream of that outlay.
That said. Horses for courses. It works for her and she gets extra ads thrown in and featuring etc.
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Has anyones add gone from showing how many profile views and number clicks to zero everything? Viva street is the bain of my life, my phone is dead and im on hold with viva street yet to speak to anyone for the last 20 mins ::)
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Has anyones add gone from showing how many profile views and number clicks to zero everything? Viva street is the bain of my life, my phone is dead and im on hold with viva street yet to speak to anyone for the last 20 mins ::)
From yesterday only the zeros are visible.... ??? :FF
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From yesterday only the zeros are visible.... ??? :FF
I had a response back from viva stating......they have disabled the verify your phone number as theres bugs in the system which also then disables the view count and phone clicks but assures me my add is still live and viewable.
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Please will you take off that annoying pop-up! A survey about menstrual periods!!!
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Viva street is not working today either! :FF :FF :FF :FF
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I'm very sad Viva street is not working today either! :FF :FF
This is unbelievable, their prices are very expensive and their service is getting worse. :'( :'(
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Doesn't Viva Street work for anyone else? You have not been able to I login the my account since 5 am.Login web page not working.
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Still not working. :-(
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Major issues today. When l try to change location it goes in to moderation for a long time then bounces back to previous location.
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Is there any way to get in touch with Vivastreet if things go wrong on a weekend?
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I’ve had an advert with Viva for months and went to renew it and edited it. All I did was change the price of an outcall.
I’ve now had a message saying it wasn’t approved as my description goes against guidelines and my advert contains images, text or references or activies not authorised on ViVa.
Any advice on what to do?
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I'd give them a call and ask them to explain.
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Hi
My paid advert was deactivated. I am very disappointed. I have been using their services for a long time. My adverts are respectful and my pictures are fully clothed with no nudity. I even had a video, to prove my identity. I was away for 2 days in Ireland for my sister's wedding. Came back today. They had the audacity to deactivatre my adverts and still charged me until the 14/11/2022.
It's very disappointing that genuine established ladies, get deactivated, whilst people with fake pictures get to stay up. I have been using vivastreet on and off for years, but stopped when the clientele got bad. I gave it another chance recently, and finally started getting good clients.
I am so annoyed. I am guessing one of my competitors reported me for spite or something.
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Twice in the last month I’ve had my advert rejected due to it not meeting guidelines. I’ve had the advert live (with them taking money) for over a year. All I’ve done is updated prices. I am not explicit in my advert at all. There is not specific reason as to what is wrong with it.
Is anyone else having this issue ?
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Twice in the last month I’ve had my advert rejected due to it not meeting guidelines. I’ve had the advert live (with them taking money) for over a year. All I’ve done is updated prices. I am not explicit in my advert at all. There is not specific reason as to what is wrong with it.
Is anyone else having this issue ?
They do it to me too and when they deactivate the add and tell you, you need to change it they never state what you need to change ::) :FF
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Viva street are annoying the took my advert down for having the wrong words. It hardly had any sex words. They do know we are selling sex not a car so what is the problem ::)
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Viva street are annoying the took my advert down for having the wrong words. It hardly had any sex words. They do know we are selling sex not a car so what is the problem ::)
All you said is why i find it stupid. The advert is in Escort Massage and there are many adverts with full on vagina showing and penis pics and the content is vulgar.
When we adhere to the rules it is us who get our adverts rejected or taken down.
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Vivastreet are ridiculous!!
Went to repost my ad, that I have had for years, this morning and it's not even there to repost.
Rang them up and turns out it had been totally deleted due to their error. Apparently due to a blip in their system some adverts had been updated with an expiry date for Feb 2023. I hadn't even noticed as don't repost every week. Instead of just deactivating it they deleted it altogether so I have to start from scratch!! It was a long ad!!!! And they don't even have a copy of it! I'm fuming !! Rant over!
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I'm not by any means into stats or data, so if anyone can help I'd really appreciate it.
For those that use Vivastreet, is there an optimum time/day to post your advert or is it just pot luck?
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I'm not by any means into stats or data, so if anyone can help I'd really appreciate it.
For those that use Vivastreet, is there an optimum time/day to post your advert or is it just pot luck?
Check how many ads there are in your area first. When I was in a city I used to buy my ad at around 7am and pay for 2x day repost, so it would generally be bumped around 7am and 7pm which was perfect for me. I'd just do it around your core hours of work.
Now I'm in a smaller area and just pay for the basic ad without repost as there's only one page of us anyway.
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Nightmare 3 to them call no idea why keep deactivating my cam ad pic fully dressed and nothing explicit paid and fed up .
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Vivastreet are ridiculous!!
Went to repost my ad, that I have had for years, this morning and it's not even there to repost.
Rang them up and turns out it had been totally deleted due to their error. Apparently due to a blip in their system some adverts had been updated with an expiry date for Feb 2023. I hadn't even noticed as don't repost every week. Instead of just deactivating it they deleted it altogether so I have to start from scratch!! It was a long ad!!!! And they don't even have a copy of it! I'm fuming !! Rant over!
I always have a copy and pasting of it in my notes. It’s a pain in the butt that you can only add one photo at a time though.
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VS have taken 3 random amounts from my accounts this month.
I've so far had my ad up 7 days,
I'm kinda confused??
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Their cams section disappeared, I wonder where my earnings have gone?
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The webcam section of VS seems to have disappeared without any communication from VS at all. Although I hadn't cammed on there for a while I still accepted phone chat calls, and was regularly uploading videos for sale. I had not been able to cash out because I had not hit their threshold, but would still like to receive my earnings. I also suspect others may have considerably more money they now cannot access.
I have emailed VS support, looking forward to response.
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Response from vivastreet was to direct me to a deadlink on their blog, and tell me to email the 3rd party separate company who provide their webcam service.
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Response from the cam provider;
We changed the Url for the cam, phone chat site. ::)
This wasn't communicated to me, and for 4 days any links I have in various places will have just gone to VS Escort section - which seems to be the redirect for anyone trying the previous (used for 3 years) link. Wondering if customers actually are aware of this, as well as other performers?
Meanwhile VS tweet about sex worker rights day, but they just pass the buck.
Quite annoying.
:FF
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They do it to me too and when they deactivate the add and tell you, you need to change it they never state what you need to change ::) :FF
I've checked my VS ad today as wondered why my phone was so much quieter than usual. I found it had been de-activated despite them continuing to take payment. They hadn't told me they'd de-activated it, and I don't know when this happened.
The live chat person was helpful and said my ad had been taken down due to it containing 'violent, aggressive or sexual terms'. When I pressed them to explain which terms were a problem (given that my ad was deliberately pretty tame anyway to deter wankmeisters) they said it might have been that I'd used words that related to "BDSM fantasy". I did some tinkering and they re-instated my account immediately after I removed the word 'dominatrix' and the phrase "experience the pleasure of pain".
So as a heads up- you can tick the boxes saying you offer BDSM and fetish, but be very cautious if you refer to it in your ad text :-\
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advert is blocked tonight after I put sexy in web headline no idea cant log in
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my account blocked no idea ? devastated
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my account blocked no idea ? devastated
Try calling them.
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Really strange but back again they were helpful on phone thanks Lady x
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Glad you sorted it x
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Update on the VS camming situation, after they appeared to without any notice let their 3rd party webcam provider separate (including changing the URL so previous customers may have been unable to find the camming section/site), seems the domain is now inactive.
Ok it's only £42 I am owed but it's £42 and none of this was communicated to performers/content creators. ::)
I know if I contact VS again they will likely tell me to contact the 3rd party but at the moment I cannot find a way to contact them as their site is GONE.
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Update on the VS camming situation, after they appeared to without any notice let their 3rd party webcam provider separate (including changing the URL so previous customers may have been unable to find the camming section/site), seems the domain is now inactive.
Ok it's only £42 I am owed but it's £42 and none of this was communicated to performers/content creators. ::)
I know if I contact VS again they will likely tell me to contact the 3rd party but at the moment I cannot find a way to contact them as their site is GONE.
To update I emailed WSCAMs, my email was returned as 'suspected spam', however in the mean time the site has restored and I can access my account.
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I keep getting texts offering free screening with Client Eye if l sign up for a Vivastreet account. Can somebody clarify as l already pay Vivastreet but did not get Client eye free lol 😂
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I keep getting texts offering free screening with Client Eye if l sign up for a Vivastreet account. Can somebody clarify as l already pay Vivastreet but did not get Client eye free lol 😂
Go to My account and see your dashboard , it is free x
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Go to My account and see your dashboard , it is free x
But if she already has the paid app, likes to use that, then the free browser version is not going to eliminate paying the CE fee.
The VS facility may not be of benefit.
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Also have a viva street but not getting free client eye
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i am in this chinese escort community. i help the chinese girls write ad content and put on vivastrteet.
i know vivastreet will give discount if set up monthly advert with them as an independent or agency with business registration.
but i am not just a freelance helping girl to put advert. what can i do to get the discount?
also how many discount advert i can put on if i set up as an independent?
thank you
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Can there please be an explicit list put out to clarify what words we can and cannot use? Because it is getting quite difficult to continue using vivastreet for escorting when I can't even clarify the things I'm not comfortable offering as the services list offered is not comprehensive enough. It makes me feel even more unsafe working when I can't refer clients back to my ad saying it's stated I don't do xyz and they could get angry and feel misled. On top of that I am constantly paying for ad reposts only to find the ad inactive because it doesn't match the "terms and conditions" that are CONSTANTLY changing what is allowed and not allowed. I'm loosing money when my ad is inactive half of the time it's up. There needs to be an explicit list with acceptable and not acceptable words, not vague lists that depend on whatever the system is feeling that day.
I keep asking for my issue to be forwarded to someone who can offer more help than your customer service agents who are limited in what they can do and nobody ever follows through with me. It's frustrating and nobody is helping me, the website is also making people who are already at risk have to be in further unsafe situations.
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Yes exactly I can’t put sex needs to be with a condom and no bareback. How can you keep yourself safe and those who want this away?
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I have my add up with no problems
I just copy and paste it for other adverts on viva in other cities
I’ve been using the same text for about a year with no problem
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Can you not put 'must be safe sex' to clarify the problem?
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I take the majority of my bookings via text and put it on the text that sex is with a condom
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I have my add up with no problems
I just copy and paste it for other adverts on viva in other cities
I’ve been using the same text for about a year with no problem
Was the same... until they decided to take it down. Had very vanilla photos, not even showing anything untoward. All fine for a year or so, then they suddenly decided I needed to "verify" again.
I think they just randomly do that to try and "force" re-submissions and/or ad updates... at a cost for course!
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Vivastreet is down at the moment. If you have an ad on there it’s fine. But you can’t change location or log in at moment.
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Hi all, I have been banned from using VS today. I don't know why. The ad has been up for 2 weeks without a hitch and today I changed my postcode and pics to refresh it and they banned me. I was told they couldn't tell me why just that I was no longer allowed to use the site. I have been professional and not used explicit images nor wording to my knowledge. I asked if I could put whatever it was right and they said No!
I have been told this thread may be able to look into it and help me more. I dont want to buy another phone and number etc just to be able to continue to run my business. Its not in my intereste to flount the terms and conditi0ons of a site but how can I rectify something if I don't know whats been done wrong? Thanks
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My cam advert gone no idea had it for months
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I tried to log into my account and it says it is temporarily down for maintenance.
It's been like this for several days.
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My cam advert gone no idea had it for months
I was told VS are very helpful here but havent heard anything from anyone so idk!
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Just called site having problems so advised to call back I paid last night not good x
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I posted the ad and i paid.
I approved the phone number verification. But my ad does not appear on the viva street page. :FF :FF
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They really need to fix the issue as they do not send out an email stating the site will be down for maintaince. Ridiculouse as they don't compensate for loss of earnings either by giving you days extra of the days they were down.
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My cam advert gone no idea had it for months
When did you last log into cam, their cam system is not longer with VS - it's moved to the 3rd party who provided the cam software. I only discovered this a few months ago, they were very off hand with me just told me to contact the cam provider.
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Looks like the section has gone thanks x
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@vivastreet Can someone please contact me about my account? Thanks
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Looks like the section has gone thanks x
You may find your account on wscams dot com that's where I found mine (and others I recognise from VS) a few months ago.
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What the fuck is up For hours now, viva street has not been running again....
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What the fuck is up For hours now, viva street has not been running again....
I can bring the site up and even log into my account, I don't currently have an advert but I can see everything.
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What the fuck is up For hours now, viva street has not been running again....
I can use the site fine but the minute I try and upgrade my account and give them more money it says it's down for maintenance!
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I can use the site fine but the minute I try and upgrade my account and give them more money it says it's down for maintenance!
This has been the case since 05am across the UK.
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This has been the case since 05am across the UK.
Since yesterday for me
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Renewed my ad last week but never checked it was up or anything. Gone to log in this morning and I can't, it's like it doesn't recognise me at all. Anybody else?
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So rang Vivastreet this morning to see why I can't get on my account. Apparently I've been banned. No explanation given apart from I've breached the rules. I've had the same advert for over 10 years. No nude pictures, no sex words, infact I haven't even changed it at all in over a year. They will not tell me what I have breached...just keep saying it's a final decision . Absolutely ridiculous!!!!
Oh and you don't get a refund for the money you paid for that week as you broke the rules but they don't tell you what rules you broke. WTF is going on with these companies lately!!!! This job can be hard enough as it is without the BS!!!
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Can’t believe people still advertise with this awful website and their customer service is so bad.
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God, what a shitshow. Can you just do another ad with a different email/number? They're likely too thick and disorganised to notice.
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So rang Vivastreet this morning to see why I can't get on my account. Apparently I've been banned. No explanation given apart from I've breached the rules. I've had the same advert for over 10 years. No nude pictures, no sex words, infact I haven't even changed it at all in over a year. They will not tell me what I have breached...just keep saying it's a final decision . Absolutely ridiculous!!!!
Oh and you don't get a refund for the money you paid for that week as you broke the rules but they don't tell you what rules you broke. WTF is going on with these companies lately!!!! This job can be hard enough as it is without the BS!!!
They are behaving just like Adultwork and i don't think legally they can steal your money with no real reason as to why you are not allowed on there anymore.
They take so many adverts from pimps advertising loads of women and some obviously trafficked but yet again pick on independent women. They need to tell you why you are banned when they are keeping your money. Did you pay with a credit card if so do a charge back?
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I wanted to post my ad on VivaStreet but it says £12.99 for 7 days. Is that right or am I doing something wrong? Can anyone help?
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I wanted to post my ad on VivaStreet but it says £12.99 for 7 days. Is that right or am I doing something wrong? Can anyone help?
I haven't advertised with VS for a few years but that price sounds correct, do be aware the cost of a basic advert seems to vary with location.
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Vivastreet keeps rejecting my ad sending this message. I didn't understand what they mean. Can you please hep
"Elements of your advert do not make sense (ie: the picture doesn't match the services/goods on offer, the location mentioned in your text differs from the one selected for your ad...)"
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They take your money then make you wait very long until they approve. Why do they treat us so bad nowadays???
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Seems like vivastreet took my money and refuse to publish my ad now. I really wasn't expecting this. What should I do? Any advise?
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So rang Vivastreet this morning to see why I can't get on my account. Apparently I've been banned. No explanation given apart from I've breached the rules. I've had the same advert for over 10 years. No nude pictures, no sex words, infact I haven't even changed it at all in over a year. They will not tell me what I have breached...just keep saying it's a final decision . Absolutely ridiculous!!!!
Oh and you don't get a refund for the money you paid for that week as you broke the rules but they don't tell you what rules you broke. WTF is going on with these companies lately!!!! This job can be hard enough as it is without the BS!!!
I know. Had similar problem a while ago. Thankfully, my debit card provider has an insurance, and I managed (after a very long time) to get my money back, as they took payment THEN proceeded to a ban after. I had screenshots and proofs of what they did.
Still, it is a problem, as in some areas (particularly outside London), Vivastreet is clearly the source #1 for customer calls.
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They keep deactivating my ad without even letting me know. I reactivated it again now but probably they are going to deactivate it again later today. They are thieves
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I contacted them and complained about the situation then they just banned me. This site is full of pimps but they keep saying i didn't comply their rules. They just don't want to publish real girls because we are their competitors
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My ad is published now. They just don't want us talk about any services at all. 😌
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My ad is published now. They just don't want us talk about any services at all. 😌
Did they actually say this
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Did they actually say this
Yes, I removed everything about sex and services and my ad is alive now
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I wonder if Vivastreet is trying to anticipate the changes that will be coming as part of the Online Safety Bill?
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Just don't mention anything about the services you offer. Make a simple blog and link it there. Vivastreet brings me very nice clients actually but I just didn't know about their new terms and conditions
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Vivastreet are getting so expensive now unless you have a basic ad. I always used to pay the extras for all the bells and whistles regardless of where l was. Now l work out if it’s an area with not many ladies then l just pay for a basic.
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Vivastreet are getting so expensive now unless you have a basic ad. I always used to pay the extras for all the bells and whistles regardless of where l was. Now l work out if it’s an area with not many ladies then l just pay for a basic.
Only multi repost worths paying extra. I also pay to display my website link but this is not necessary.
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The vivastreet has gone completely bonkers. :FF :FF
They blocked my ad 6 times tonight! I spoke to an administrator (his name is Lucas) He said I violated the they terms and conditions.
The following words disabled in vivastreet ads. French kissing, OWO, A level. :FF :FF :FF :FF :FF
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The vivastreet has gone completely bonkers. :FF :FF
They blocked my ad 6 times tonight! I spoke to an administrator (his name is Lucas) He said I violated the they terms and conditions.
The following words disabled in vivastreet ads. French kissing, OWO, A level. :FF :FF :FF :FF :FF
How do you know they've blocked your ad so often in one day, do they notify you or do you have to keep logging in to check it's still live?
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How do you know they've blocked your ad so often in one day, do they notify you or do you have to keep logging in to check it's still live?
They don't notify you. They do not send an email about the deactivation. ???
I used multi repost.That's why I check my profile frequently to multi reposts.Yesterday evening every time when, I check my ad, I saw that my ad again and again was inactive. :o
Vivastreet is very expensive.
Featured 7 days: £ 59.99
Highlight 7 days: £ 24.99
Multi repost 7 days: £ 49.99
Basic posting 7 days: £ 12.99
This is total:£ 147.96
I'm not going to pay that much money to that idiot pimp website just so I can't write anything about my service,because all service-specific words have been banned on viva street. :-\
For my part, I am deleting my vivastreet account. I think it's time to I look for another job. :-[ :-[
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I wonder if Vivastreet is trying to anticipate the changes that will be coming as part of the Online Safety Bill?
I think the banning all words,that characterize from services. The consequence of this.
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Thanks for explaining. I pay the basic £12.99 for 7 days and update it once a week to reflect incall and outcall status and that usually works well for me but I'm sorry to hear you've been having so many problems.
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I tried to post an advert tonight but it kept on getting rejected
I think vivastreet administrators, should come here and give us an example or a template on how write an acceptable advert on their platform :FF
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I wouldn't recommend paying extras on viva street. My whole viva street advert was deleted without warning and I had paid a lot for this one.
Viva street didn't help and said I was going against standards or something. This advert wasn't explicit and neither was the photos. It passed moderation also. Really don't recommend spending more than the bare minimum I'd had this advert for years no issues and the advert up for months .
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*account not advert
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Up to here with VS to be honest. Just paid for an advert and I'm not even showing in the area. Went in to change the location but you can't do that on the website, you have to call them and pay for it too. Now I'm going to have to call them tomorrow and hope they can fix it.
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I wouldn't recommend paying extras on viva street. My whole viva street advert was deleted without warning and I had paid a lot for this one.
Viva street didn't help and said I was going against standards or something. This advert wasn't explicit and neither was the photos. It passed moderation also. Really don't recommend spending more than the bare minimum I'd had this advert for years no issues and the advert up for months .
Mine was deleted and I have been banned from there. It was the same advert I'd had for years. I think they only want to keep the pimps and high value payers. Shocking to me that client eye is linked to these pimps!
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Mine was deleted and I have been banned from there. It was the same advert I'd had for years. I think they only want to keep the pimps and high value payers. Shocking to me that client eye is linked to these pimps!
Something is going on with them because they have plenty of adverts which are obviously pimped and possibly trafficked women on the adverts but they seem to ban independents a lot or give them a hard time. So many of the adverts look dodgy but still remain.
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I have to say that they sorted my issue out for me and gave me free access to change my location which is usually around £20. I wish they had an option to advertise by day because I just don't work whole weeks, but I guess they can get more money doing it weekly. AW have got that right at least.
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Something is going on with them because they have plenty of adverts which are obviously pimped and possibly trafficked women on the adverts but they seem to ban independents a lot or give them a hard time. So many of the adverts look dodgy but still remain.
Definitely something not right EG. I rang them and they just kept saying I broke standards but wouldn't tell me what although I said I haven't changed my ad for years. I had no nude pictures no sex words. Am baffled.
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Definitely something not right EG. I rang them and they just kept saying I broke standards but wouldn't tell me what although I said I haven't changed my ad for years. I had no nude pictures no sex words. Am baffled.
How can they not tell you what terms was broken? Surely they need to tell you it's your right to know what you might have done wrong? Does it say in there terms they do not need to tell you anything. I find it rude and patronising for them to dismiss you like a naughty little girl. The behaviour seems very similar to AW.
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How can they not tell you what terms was broken? Surely they need to tell you it's your right to know what you might have done wrong? Does it say in there terms they do not need to tell you anything. I find it rude and patronising for them to dismiss you like a naughty little girl. The behaviour seems very similar to AW.
I rang them several times to try and sort it out but to no avail. I told them you purport to be sex worker friendly, offering help in crisis etc yet just delete people without any warning and a proper explanation and to add insult to injury kept my money that I'd paid for the ad. Disgusting people
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Do they even come on this forum anymore?
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I rang them several times to try and sort it out but to no avail. I told them you purport to be sex worker friendly, offering help in crisis etc yet just delete people without any warning and a proper explanation and to add insult to injury kept my money that I'd paid for the ad. Disgusting people
Report them for taking your money, try and get a refund via bank or credit card. Report them to official bodies if you done nothing wrong and they just taking your money.
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Do they even come on this forum anymore?
No i don't think they liked the awkward posts.
Saying that looks like they have been on the site but just not posting.
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Report them for taking your money, try and get a refund via bank or credit card. Report them to official bodies if you done nothing wrong and they just taking your money.
Don't think that's worth the problems it could bring. Doing a chargeback on my card for advert advertising sexual services probably wouldn't go down well with the bank. They are all screwing us one way or another...not just the punters LOL
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Don't think that's worth the problems it could bring. Doing a chargeback on my card for advert advertising sexual services probably wouldn't go down well with the bank. They are all screwing us one way or another...not just the punters LOL
They make out they are sex worker friendly and fight trafficking could not be further from the truth. No doubt they are aware that most people will not do a charge back so they win either way. Another downside of disadvantages of being a sex worker.
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I am blocked again no idea had ads since 2008 ?
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Hi all,
We want to share some tips on what to do if your advert is rejected on Vivastreet. This is in response to some questions we’ve seen on this thread.
Q: What should I do if my advert is taken down?
A: If your ad is taken down, you can contact our Customer Service team for assistance on 0203 695 8755.
Q: Where can I read Vivastreet's advert posting guidelines?
A: If your ad is taken down, you should have received an email giving you an indication of what was wrong with it. Best practices to ensure your advert is not taken down include, but are not limited to:
Posting your ad in the right category
Posting non-explicit or unoffensive content (e.g., violence, racism)
Posting genuine ads that are not spam or fraudulent
Posting genuine content and images
Posting your own images that aren’t stolen from other creators/sites
Posting legal content
If you are still unsure about why your advert has been refused or taken down, you can always contact our Customer Service team for assistance on 0203 695 8755 or via chat here: https://help.vivastreet.co.uk/en/articles/67482-contact-us?utm_content=UK
Q: Why won't Vivastreet answer specific questions about my account on this forum?
A: We’re unable to provide account specifics and details publicly to ensure the privacy of individual users. If you’d like to contact us directly, please contact our Customer Service team. You can also get in touch via social media - find us at @vivastreet_uk on Instagram and X/Twitter.
Q: How can I contact the Vivastreet Customer Service team?
A: Head over to https://help.vivastreet.co.uk/en/articles/67482-contact-us?utm_content=UK to get in touch with our Customer Service team.
If you’d prefer to talk to us, you can call us on 0203 695 8755. We’re available Monday-Friday from 8 am to 7 pm.
Thanks,
The Vivastreet team
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Anyone else having issues with Vivastreet atm? I’ve been posting for 2 years without any problems but now my ad just gets deleted within the space of a couple of hours. I keep the description and pictures vanilla but still doesn’t work. Also I see ads with pictures of pornstars and graphic profile descriptions being allowed on there? What is going on?
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You are right.. But you will never get an answer to this question from the "dear" viva street. ;D
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I've given up on vivastreet and using other directories
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After that programme on TV that showed Pimps had accounts on viva Street and the amounts they spend and the managers that look after the Pimps, why are you all shocked that Viva Street fuck about all the Independents Adverts?
When you can see all the images and words on Pimps adverts that Independents can't use it already gives off a 2 tier advertising system.
Viva Street. More like the Pimp Papers
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@vivastreet
Alot of your active advertis has and use fake pics from porn sites.
Very few Genuine ads, which don't last cos you delete them.
I've tried to register and place an advert on ur site and it's never approved.
None of your customer advicers are tht helpful
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Spoken to the live support chat and they tell me it is an automated bot that deletes the account if it “breaches terms” that is why they cannot tell you why the account gets deleted. Very corrupt company.
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Hi all,
We want to share some tips on what to do if your advert is rejected on Vivastreet. This is in response to some questions we’ve seen on this thread.
Q: What should I do if my advert is taken down?
A: If your ad is taken down, you can contact our Customer Service team for assistance on 0203 695 8755.
Q: Where can I read Vivastreet's advert posting guidelines?
A: If your ad is taken down, you should have received an email giving you an indication of what was wrong with it. Best practices to ensure your advert is not taken down include, but are not limited to:
Posting your ad in the right category
Posting non-explicit or unoffensive content (e.g., violence, racism)
Posting genuine ads that are not spam or fraudulent
Posting genuine content and images
Posting your own images that aren’t stolen from other creators/sites
Posting legal content
If you are still unsure about why your advert has been refused or taken down, you can always contact our Customer Service team for assistance on 0203 695 8755 or via chat here: https://help.vivastreet.co.uk/en/articles/67482-contact-us?utm_content=UK
Q: Why won't Vivastreet answer specific questions about my account on this forum?
A: We’re unable to provide account specifics and details publicly to ensure the privacy of individual users. If you’d like to contact us directly, please contact our Customer Service team. You can also get in touch via social media - find us at @vivastreet_uk on Instagram and X/Twitter.
Q: How can I contact the Vivastreet Customer Service team?
A: Head over to https://help.vivastreet.co.uk/en/articles/67482-contact-us?utm_content=UK to get in touch with our Customer Service team.
If you’d prefer to talk to us, you can call us on 0203 695 8755. We’re available Monday-Friday from 8 am to 7 pm.
Thanks,
The Vivastreet team
What absolute BS. You can see by a lot of the statements here that when we call we are told you can't tell us what is wrong. I tried!!!! So even your post here is full of fake statements!!!
I had my ad with you for 10 years. Was even told a few years ago by one of your customer service people that it was a good advert and nothing wrong with it. Then you just pull it and wouldn't tell me why!! No nudity on it. No explicit words! Most of your ads are from pimps and you know it! There are loads of ads with nudity and explicit content yet you don't ban them!
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My theory is they just blanket ban accounts at certain times of the year to meet certain quotas.
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My theory is they just blanket ban accounts at certain times of the year to meet certain quotas.
Which are mainly british independents which aren't filling their pockets as much as the pimps are !! Vivastreet are disgusting and hiding under a guise of being appearing helpful but it's all words and no action
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Hi all,
We would like to address the recent comments in response to our FAQ post.
We apologise that you are not happy with the response you have received about why your advert was taken down. Vivastreet needs to find the balance between supporting our customers and not providing information that would benefit those who seek to circumvent our safety and moderation systems.
Each advert is judged individually, which is why we ask customers to contact our Customer Service team with any queries so that we may handle your case as such.
Unfortunately in some cases, because of the need to prevent giving guidance to bad actors, we might not be able to give specific details about why your advert has been disabled or your account has been blocked.
We want to ensure that you have a positive experience when using the website and would like to remind you that the following rules apply to any advert posted in the adult categories.
Users must:
1. Register one account only, and not share their account with others
2. Only post your own images, that are not taken from other creators or websites
3. Not post explicit content or images
4. Not copy information or content posted by another user
5. Post adverts in the correct category
6. Ensure that they pay for their own advert
When modifying your ad, please remember to keep our posting guidelines in consideration as modifications are subject to the same rules.
We value and appreciate your feedback and will endeavour to assist you in any way possible.
Thanks,
The Vivastreet team
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Hi all,
We would like to address the recent comments in response to our FAQ post.
We apologise that you are not happy with the response you have received about why your advert was taken down. Vivastreet needs to find the balance between supporting our customers and not providing information that would benefit those who seek to circumvent our safety and moderation systems.
Each advert is judged individually, which is why we ask customers to contact our Customer Service team with any queries so that we may handle your case as such.
Unfortunately in some cases, because of the need to prevent giving guidance to bad actors, we might not be able to give specific details about why your advert has been disabled or your account has been blocked.
We want to ensure that you have a positive experience when using the website and would like to remind you that the following rules apply to any advert posted in the adult categories.
Users must:
1. Register one account only, and not share their account with others
2. Only post your own images, that are not taken from other creators or websites
3. Not post explicit content or images
4. Not copy information or content posted by another user
5. Post adverts in the correct category
6. Ensure that they pay for their own advert
When modifying your ad, please remember to keep our posting guidelines in consideration as modifications are subject to the same rules.
We value and appreciate your feedback and will endeavour to assist you in any way possible.
Thanks,
The Vivastreet team
Again more BS. As I said I had my ad with you for over 10 years, very rarely changed it apart from new pictures, which showed no nudity! You only have to go through your listings and it's plain to see that most of your adverts are not independent escorts but posted by pimps or traffickers and if you can't see that then there is something wrong with you. The only people that seem to have issues with you are british independent ladies as we are probably not spending enough!! And I think it is a poor show that you come on here defending yourself with lies!!!
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Hi all,
We would like to address the recent comments in response to our FAQ post.
We apologise that you are not happy with the response you have received about why your advert was taken down. Vivastreet needs to find the balance between supporting our customers and not providing information that would benefit those who seek to circumvent our safety and moderation systems.
Each advert is judged individually, which is why we ask customers to contact our Customer Service team with any queries so that we may handle your case as such.
Unfortunately in some cases, because of the need to prevent giving guidance to bad actors, we might not be able to give specific details about why your advert has been disabled or your account has been blocked.
We want to ensure that you have a positive experience when using the website and would like to remind you that the following rules apply to any advert posted in the adult categories.
Users must:
1. Register one account only, and not share their account with others
2. Only post your own images, that are not taken from other creators or websites
3. Not post explicit content or images
4. Not copy information or content posted by another user
5. Post adverts in the correct category
6. Ensure that they pay for their own advert
When modifying your ad, please remember to keep our posting guidelines in consideration as modifications are subject to the same rules.
We value and appreciate your feedback and will endeavour to assist you in any way possible.
Thanks,
The Vivastreet team
All a load of rubbish. The adverts that are allowed to stay have nudity, explicit language and have watermarks of the real person in the photos which is usually some Eastern European OF model that’s not even in the UK. Very corrupt company and obviously allowing these adverts to stay and binning the real ones.
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All a load of rubbish. The adverts that are allowed to stay have nudity, explicit language and have watermarks of the real person in the photos which is usually some Eastern European OF model that’s not even in the UK. Very corrupt company and obviously allowing these adverts to stay and binning the real ones.
Exactly!! I think they have a cheek coming on here trying to defend themselves. Corrupt dreadful company!
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Hello all, we appreciate your feedback and we apologise for the inconvenience caused.
If you’re having issues with your account or your ad, we can discuss aspects of individual account decisions via our Customer Service team.
With regards to other users using fake images, if you suspect this to be the case you can report these ads with any evidence you have via our Customer Service team or using the ‘Report this ad’ button on every advert.
Thank you,
The Vivastreet team
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Its obviously not wanting actual independent adverts. We don't spend the money the pimps do. And after watching a documentary where your agents were very aware they were dealing with pimps who handle lots of different ladies adverts but your dealing with a man (Pimp) over the phone.
Backpack comes to mind! Maybe what happened to them will happen to you.
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Hello all, we appreciate your feedback and we apologise for the inconvenience caused.
If you’re having issues with your account or your ad, we can discuss aspects of individual account decisions via our Customer Service team.
With regards to other users using fake images, if you suspect this to be the case you can report these ads with any evidence you have via our Customer Service team or using the ‘Report this ad’ button on every advert.
Thank you,
The Vivastreet team
We've all tried calling your customer services and they read off their little script and say they can't help. So why don't you put your money where your mouth is and give us a name of someone to call!
Surely you have your own system to discover fake photos etc...whatever procedure you have in place seems to work for getting rid of decent independent escorts!!!
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Hello all, we appreciate your feedback and we apologise for the inconvenience caused.
If you’re having issues with your account or your ad, we can discuss aspects of individual account decisions via our Customer Service team.
With regards to other users using fake images, if you suspect this to be the case you can report these ads with any evidence you have via our Customer Service team or using the ‘Report this ad’ button on every advert.
Thank you,
The Vivastreet team
VS is a lying, cheating company. I did it. I reported it and the ad wasn't removed even after 8 hours.
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VS is a lying, cheating company. I did it. I reported it and the ad wasn't removed even after 8 hours.
And yet my ad won’t stay up for longer than 15 minutes! It’s either incompetence or someone at Vivastreet is accepting bribes for allowing pimps and getting rid of the competition.
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Has anyone been able to get an ad up yet?
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Hi VS,
What would be really great is if you had the ability for SP's to advertise per day. Many of us don't work a full week so it's pointless advertising with you. I wondered if you could give this some consideration, thanks.
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Hi VS,
What would be really great is if you had the ability for SP's to advertise per day. Many of us don't work a full week so it's pointless advertising with you. I wondered if you could give this some consideration, thanks.
+1
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Hi VS,
What would be really great is if you had the ability for SP's to advertise per day. Many of us don't work a full week so it's pointless advertising with you. I wondered if you could give this some consideration, thanks.
+1
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@vivastreet
It will be nice if you could ease these restrictions on your advert placement
It would be good business, since adultwork is going downhill
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@vivastreet
It will be nice if you could ease these restrictions on your advert placement
It would be good business, since adultwork is going downhill
I believe they don't have any restrictions set in stone....it's who you are and how much you're spending. Put up 5 ads for different girls and you'll be laughing.
Notice they come on here 'defending' themselves but don't actually do anything about it like give a direct contact. Of course they don't as they know exactly what they are doing. They delete the lesser profiles to make it look like they are being proactive in following the laws but they won't delete the big money ones. Dreadful place!
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I don't get why some indies are having problems activating their profiles? I sometimes advertise the cheapo option of 12 a week and it goes up more or less immediately. VS I would spend more but I don't work a full week as I have another job so it's expensive for me to spend more weekly when I might just do three days a week. Hint hint - please consider daily advertising. :).
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@karena
Please can you write a sample of your advert says, not word for word. Just a sample
As vivastreet just deletes adverts whether it well written or not.
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@karena
Please can you write a sample of your advert says, not word for word. Just a sample
As vivastreet just deletes adverts whether it well written or not.
Hiya. Yes just three short paragraphs of around two/three sentences each. I say when I'm available, who I'll see and then a brief description which includes the words nipples, legs and boobies.
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I think "nipples and breasts" will be the problem. viva street blocks the mention of physical and sexual things in ads.
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I think "nipples and breasts" will be the problem. viva street blocks the mention of physical and sexual things in ads.
Hi Greta. No, I was answering saying what's on my advert that VS allows. I advertise sporadically with them, the last time a few weeks ago and had no issues getting my advert published.
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I've had my VS ad running for 2 years 3 months, paying £12.99 per week for it and with exactly the same wording in the text box i.e. a summary of me and what I'm about re Outcalls vs Incalls. I've always also had a summary list of incall locations, dates and booking times in the text box that I update twice a week.
Out of the blue today I've had an email from VS saying my ad has been rejected based on the info I've provided:
Reasons for rejection:
Your ad description goes against our posting guidelines
Your advert contains content that relates to:Sexual act.Violence.Unprotected sex.Keyword stuffing.We do not allow "keyword stuffing" so if you have added multiple locations or listed other search terms in your description your ad will be removed.
There's zero reference to body parts, sexual acts, violence or unprotected sex in my blurb so I can only assume I've sinned because of 'Keyword stuffing'. So it seems that as of today they've either just noticed or decided they don't like me showing where and when clients can book incalls. Bonkers.
VS will be the first thing I ditch when my new website is up and running next month.
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Hello all, we appreciate your feedback and we apologise for the inconvenience caused.
If you’re having issues with your account or your ad, we can discuss aspects of individual account decisions via our Customer Service team.
With regards to other users using fake images, if you suspect this to be the case you can report these ads with any evidence you have via our Customer Service team or using the ‘Report this ad’ button on every advert.
Thank you,
The Vivastreet team
It would help if you would give money back when you decide an advert fails to meet your guidelines or as least tell us what we've done wrong so it can be fixed
I would strongly recommend not using Vivastreet as it has the most unhelpful Customer Support team imaginable
I've just spent £120 placing a featured Advert and it was live for less than 30 minutes before being pulled down and I can't get any money back nor will they tell me what is wrong with the advert
AVOID VIVASTREET IS MY ADVICE
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It would help if you would give money back when you decide an advert fails to meet your guidelines or as least tell us what we've done wrong so it can be fixed
I would strongly recommend not using Vivastreet as it has the most unhelpful Customer Support team imaginable
I've just spent £120 placing a featured Advert and it was live for less than 30 minutes before being pulled down and I can't get any money back nor will they tell me what is wrong with the advert
AVOID VIVASTREET IS MY ADVICE
Can you do a chargeback with bank?
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Can you do a chargeback with bank?
I would if that happened to me.
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Clearly there system is failing and it seems they do not care.I did a test where I used an online paraphrase tool and paraphrased an ad description that was live using a new phone number and new photos. Again it got banned after only 15 minutes.
So it seems that it is not the description that is the issue. I am thinking it is either an automated bot that deletes the ad or the moderation staff are deliberately deleting ads which doesn’t really make sense from a business point of view. Either way it’s a shit service and they need to rectify it.
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Hi, I was trying to upgrade an ad and the payment was taken but the upgrade didn't happen. I asked for a refund and every time I ask for an update the timeline keeps being extended. First 3-5 days then 7-10 and now they won't even tell me when I will get my refund. I've asked for emails to confirm this and nothing has been sent. This feels shady
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Hi, I was trying to upgrade an ad and the payment was taken but the upgrade didn't happen. I asked for a refund and every time I ask for an update the timeline keeps being extended. First 3-5 days then 7-10 and now they won't even tell me when I will get my refund. I've asked for emails to confirm this and nothing has been sent. This feels shady
Hi, we're sorry to hear that you're having upgrade and payment issues on our site. Please write an email to us at saafe@vivastreet.com with your contact details so we can investigate further for you.
Thank you,
The Vivastreet team
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Hi Saafe users,
As per our previous post on Vivastreet?s new rules, we would like to set up an online forum to get feedback from our users. We have been working hard on developing other categories on our site and would like to look at changes you believe may be beneficial to the escort and massage category.
We would like to send out a survey with no more than 20 questions to retrieve as much useful feedback from you on how to provide a better service and also better responses.
If you would like to take part, please email us on es@vivastreet.com. If you are existing site user we will look to provide some free features for you, and for new users a free ad so you can experience the site. We are looking for around 20 users (10 existing, 10 not currently posting).
Thank you,
The Vivastreet Team
I cant believe you dont allow reference to or pictures of me smoking a cigarette?!