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Author Topic: New Vivastreet posting rules (UK) and online focus group  (Read 564063 times)

losthope

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #900 on: 13 March 2017, 08:40:59 pm »
Hi Finny.

Would like to be able to able to advertise in massage section as well as the escort section. Can that be done?

Also can you help with the Irish version of Vivastreet or is that different people.

Asking here rather than email because think others would be interested too.

Great Question

losthope

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #901 on: 13 March 2017, 08:41:49 pm »
Hi Finny

I think you need to change the rules with massage advertising, I am being forced into the massage and escort section, whilst other happy ending massage providers can post in just massage which is where my target audience look, I pay more than them and just get a load of men wanting services that I don't provide, to make it even more frustrating when I type sensual massage birmingham into google, the women who are in the normal massage section come up first  :FF. Its really frustrating because there is a massive difference between a massage service and an escort service ie massage is a hj and escorts sex and oral  and potential clients know this. So they are booking the ladies in massage section who are paying a lot less for their advertising than me in the massage and escort section, either force the other happy enders into the massage and escort section or just allow me into the massage section, I am starting to feel a bit victimised. The man at viva street said my photo of a bed looked like an escort service, whilst thai ladies showing lots of cleavage and mentioning happy times.are perfectly fine in the massage section....

 a google search for SENSUAL  massage Birmingham and this is what comes up

Massage services in Birmingham, West Midlands -
Massage Birmingham & Beauty Birmingham - Vivastreet
birmingham.vivastreet.co.uk/massage+birmingham
Beauty shops & Massage Birmingham with -Vivastreet Birmingham - FREE CLASSIFIED ADS. Simple, local and free. ... Note sexual, no sensual. DO NOT ASK.

So why am I paying for an ad that when I do a google search your site brings up a non sensual massage ad as its header ? This isnt fair at all.

losthope

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #902 on: 14 March 2017, 11:15:01 am »
I placed an ad on vs which was declined as too erotic   I made a new one this too was declined as still too erotic. I made a third one whch was accepted and online now. However they have charged me 9.99 three times and are refusing a refund. Even tho the two erotic ads are rejected and not online. Ive had so many emails asking for a refund but gettin no where. Please help finny

I keep asking were my refunds are for my declined ads, the man keeps telling me its been taken off my other ad but it hasnt, I need to make time to sort out what I have paid and whats been deleted and send an email to sort it out.

miamia

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #903 on: 14 March 2017, 03:06:44 pm »
I advise everyone NOT to pay for anything on vivastreet!  Unprofessional  incompetent service,  absolute rip off!!!  They are very expensive but don't provide any class of services,  their service is a joke!

The approved my ad then after a few days it has been removed.  Do they change the policy of advertising every week?
How come that my ad can go live then after a few days it  breaches the terms ?? didn't it breach the terms 4 days ago?  because I didn't alter the texts only wanted to set  a different image to be seen first!!  Or it depends on the mood of the person who is working there today what you can write in the ad?  X approves it then the next day y considers it too naughty?

 If you want to change your main image, approval takes hours. So you pay for the ad but not listed for hours.. 

If you write to the cs they dont reply just after a day so customer service is useless!

Why the hell they charge so much then if they dont employ enough people to deal with the ads??  We lose business if we can't change photos quickly or rewrite our ads,  prices etc.. 

They take your money for nothing!!


lillith

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #904 on: 14 March 2017, 03:32:00 pm »
I tried to use two different very useable cards (one debit & one credit card) but unfortunately they were refused by the site & I was advised to get a pre-loaded card specifically for the purpose of advertising on the site. After the conflicting advice on my ad (one rather hilariously informed me that my prices were too high) I didn't bother.   :FF
I can confirm that prepaid cards you can buy from Tescos called "Prepaid Visa" Giftcards do work and they can be bought up to ?50, you can use any name, and any address, and it works, it's designed to be used like that
The fact that Finny and Vivastreet is on this forum is really good! I don't see any other service provider taking flak and answering questions, in my book it shows a company listening to it's clients, what other service provider would "dare" step foot in the lions den ;D

Question to Finny: Finny, without divulging any names or businesses can you confirm that VivaStreet has regular London clients using premium paid featurs in the Central and Greater London area?

If the answer is yes, then that would mean they are making money from it as businesses don't spend money on advertising that doesn't work

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #905 on: 14 March 2017, 03:41:09 pm »
Hi Finny.

Would like to be able to able to advertise in massage section as well as the escort section. Can that be done?

Also can you help with the Irish version of Vivastreet or is that different people.

Asking here rather than email because think others would be interested too.

Hi ladyofthemansion

Sure you can, we accept all types of massages (with the exception of tantric) in this category.  All that is needed is a certificate to be sent to us at team-uk@vivastreet.com. They'll be happy to help as needed.

Yes I can help you with your ad in Ireland.

Regards,

The Vivastreet Team ? Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

ladyofthemansion

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #906 on: 14 March 2017, 03:46:26 pm »
Hi ladyofthemansion

Sure you can, we accept all types of massages (with the exception of tantric) in this category.  All that is needed is a certificate to be sent to us at team-uk@vivastreet.com. They'll be happy to help as needed.

Yes I can help you with your ad in Ireland.

Regards,

The Vivastreet Team ? Finny

That sounds good Finny but there are some ladies in the massage ads who are clearly escorts too. IE mentioning they are an attractive girl. Looks shouldn't matter if it's just a massage pmsl xx

Would you not consider a new category for ladies who offer massage and hand relief as that would attract the guys who don't want sex. X
I'm glad I got all the Cynthia Payne books before the prices rocked to sky high.

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #907 on: 14 March 2017, 03:51:28 pm »
I keep asking were my refunds are for my declined ads, the man keeps telling me its been taken off my other ad but it hasnt, I need to make time to sort out what I have paid and whats been deleted and send an email to sort it out.

Hi losthope

We accept all types of massages (with the exception of tantric) in this category.  All that is needed is a certificate to be sent to us at team-uk@vivastreet.com.

Regarding the payment, could you please send me your login email address/ad id and I can look into it? Or send me your phone number and a convenient time and I will give you a call to offer more clarity on your case.

Regards,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #908 on: 14 March 2017, 04:14:23 pm »
I advise everyone NOT to pay for anything on vivastreet!  Unprofessional  incompetent service,  absolute rip off!!!  They are very expensive but don't provide any class of services,  their service is a joke!

The approved my ad then after a few days it has been removed.  Do they change the policy of advertising every week?
How come that my ad can go live then after a few days it  breaches the terms ?? didn't it breach the terms 4 days ago?  because I didn't alter the texts only wanted to set  a different image to be seen first!!  Or it depends on the mood of the person who is working there today what you can write in the ad?  X approves it then the next day y considers it too naughty?

 If you want to change your main image, approval takes hours. So you pay for the ad but not listed for hours.. 

If you write to the cs they dont reply just after a day so customer service is useless!

Why the hell they charge so much then if they dont employ enough people to deal with the ads??  We lose business if we can't change photos quickly or rewrite our ads,  prices etc.. 

They take your money for nothing!!

Hi Miamia

Our moderation team is fully trained and capable of handling the ads we accept and reject on the site. Ads are rejected only when they break one of our terms and conditions. We are working on new ways to speed up the process and have automations in place but it takes some time to set it all up. We appreciate that you and other users have been patient.

If your ad is taking too long to be moderated, please give us a call and we will get it sorted as soon as we can. Please find our CS details in the footer.

Also, if you can send me your login details and I will be able to look in to your case.

Regards,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

lillith

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #909 on: 14 March 2017, 04:25:29 pm »
Question to Finny: Finny, without divulging any names or businesses can you confirm that VivaStreet has London based clients regualrly advertising using your premium paid featurs in the Central and Greater London area?

miamia

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #910 on: 14 March 2017, 04:46:57 pm »
The same blablabla every time. 

No, I do not want to phone to you every time I want to change my photos ! Sometimes I would change it 2-3 times a day, do you really think it is fine calling you all the time because of it? For the amount you charge for the ads it should be done automaticly without calling your office.  Every other websites can do it only vivastreet incapable to handle it smoothly.

Patient?  Time is money especially in this kind of business and vivastreet is the most expensive advertising platform! If it was free I would accept this slow and low quality service, but for almost ?200/week ??

As I wrote, my ad was accepted and run for 4 days I wanted to set a photo as main image which was already uploaded days ago so I did not add any new photos or changed the text and the fully trained team unpublished the same ad that was accepted before by the same team.?!!  Lol..  I would laugh loudly if I did not pay for it!  :FF


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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #911 on: 14 March 2017, 05:51:43 pm »
Question to Finny: Finny, without divulging any names or businesses can you confirm that VivaStreet has London based clients regualrly advertising using your premium paid featurs in the Central and Greater London area?

Hi Lilith85

We do have quite a lot of premium ads in London as it?s the largest city in England. We have over 1000 ads there and around 30-40% ads are businesses. You'r right, they don't mind taking upgrades if it works for them as it is the case with a lot of Vivastreet customers.

We do try out best to answer the questions on the forum and also listen to the feedback from the customers. If you have any suggestion feel free to drop me an email, I will pass them to the business team.

Regards,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #912 on: 14 March 2017, 06:03:58 pm »
The same blablabla every time. 

No, I do not want to phone to you every time I want to change my photos ! Sometimes I would change it 2-3 times a day, do you really think it is fine calling you all the time because of it? For the amount you charge for the ads it should be done automaticly without calling your office.  Every other websites can do it only vivastreet incapable to handle it smoothly.

Patient?  Time is money especially in this kind of business and vivastreet is the most expensive advertising platform! If it was free I would accept this slow and low quality service, but for almost ?200/week ??

As I wrote, my ad was accepted and run for 4 days I wanted to set a photo as main image which was already uploaded days ago so I did not add any new photos or changed the text and the fully trained team unpublished the same ad that was accepted before by the same team.?!!  Lol..  I would laugh loudly if I did not pay for it!  :FF

Hi Miamia

Sorry to hear that your ads didn't go live as fast as you'd want them to. At this point whenever you make a modification it will go in to moderation. We are working on ways to whitelist certain modifications so we can avoid delays like you mentioned.

If you can send me your login email address I will be able to look in to your case.

Regards,
The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com

losthope

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #913 on: 15 March 2017, 08:49:38 am »
Hi ladyofthemansion

Sure you can, we accept all types of massages (with the exception of tantric) in this category.  All that is needed is a certificate to be sent to us at team-uk@vivastreet.com. They'll be happy to help as needed.

Yes I can help you with your ad in Ireland.

Regards,

The Vivastreet Team ? Finny

But I ad one of them ads, and I wasnt asked for a certificate just before Decemeber ?

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Re: New Vivastreet posting rules (UK) and online focus group
« Reply #914 on: 16 March 2017, 05:59:18 pm »
But I ad one of them ads, and I wasnt asked for a certificate just before Decemeber ?

Hi losthope

We couldn't see your account details. Could you please send me your login email address/ad id and I can look into it?

Regards,

The Vivastreet Team - Finny
For specific queries in this forum please email saafe@vivastreet.co.uk, for general +44 (0) 203 695 8755 or email team-uk@vivastreet.com