Last night I watched an old episode of Undercover Boss, the tv show where executives go undercover in their own business to see how they work, how they can improve them and to identify hard working staff.
It made me wonder: If there was somehow a way to trade places with one of your clients for a week, would you do this? To get a glimpse of their mindset, understand them more, identify how to improve your work, for the kicks, or any other reason?
For most of us there is the gender issue so realistically this can't happen, but I for one would be intrigued!
What do you think? What would you look for? What type of clients would you trade places with?
I'm very tempted to say I would like to trade places with one of my smelly ones, keep myself unwashed for a couple of weeks and give him a visit but I don't think I would learn anything valuable from it! (Oh he definitely would!).